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Slack Reviews & Product Details

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Slack Media

Slack Demo - Desktop + Mobile Apps
All your team's communication, wherever you go.
Slack Demo - Unified communication
Real time messaging, search, file sharing, voice calling and more.
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Slack Reviews (38,016)

View 61 Video Reviews
Reviews

Slack Reviews (38,016)

View 61 Video Reviews
4.5
38,017 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Slack for its organized communication and ease of use, which streamline team collaboration and reduce reliance on lengthy email threads. The ability to create dedicated channels and threads helps keep discussions focused and efficient, making it easier to find information later. However, many users note that the volume of notifications can become overwhelming, especially in larger teams.

Pros & Cons

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vivek k.
VK
Solution Consultant
Small-Business (50 or fewer emp.)
"Effortless Team Collaboration, Needs Better Meeting Integrations"
What do you like best about Slack?

I find Slack super useful for team collaboration. I really appreciate the fast and efficient search that lets me find past conversations easily. The channels are great for organizing specific projects or topics, making it easier to stay focused. I like the chatbot for in-depth conversation summaries, which help me keep up with everything. Features like agentforce agent deployment are pretty neat because I can have my Slack ask the agent to perform specific tasks without needing to open my org. The mobile-friendly design is a plus, making it easy to stay connected on the go. I also enjoy the new emojis which add a fun touch to our interactions. The Recap feature keeps me up to date with my cases so I don't miss any priority cases. Setting up Slack was very easy, and I would definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Slack?

I asked Slackbot to schedule a direct Google Meet with my client and it didn't work well. Slackbot lacks there. Once I give email IDs to Slack and ask to schedule the meeting, then Slackbot should automatically take care of it. Integration with Google Meet, Teams, Zoom would be helpful. Slackbot should automatically choose the channel specified for collaboration and schedule the call. Review collected by and hosted on G2.com.

Clara J.
CJ
Sales specialist
Mid-Market (51-1000 emp.)
"Reliable tool for daily team communication"
What do you like best about Slack?

Slack is easy to use and doesn’t require much thinking. I open it in the morning and use it throughout the day without really noticing it. Conversations are split into channels, which makes it easier to follow topics and not lose context.

I use threads a lot because they help keep replies connected to a specific message instead of cluttering the whole channel. Search also works well. When I need to find an old message, a shared link, or a file, I usually find it quickly. The mobile app is reliable and works almost the same as the desktop version, which is useful when I am not at my desk and still need to reply or check updates. Review collected by and hosted on G2.com.

What do you dislike about Slack?

It can become noisy if you are part of many channels. Without adjusting notifications, it is easy to feel distracted or miss something important.

In very active channels, messages can get lost if they are not pinned or followed up on later. Review collected by and hosted on G2.com.

SH
Team Lead
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Slack: Seamless Team Collaboration with a Personal Touch"
What do you like best about Slack?

Slack has truly transformed the way our team communicates. What I love most is its seamless integration of channels, threads, and apps, which keeps conversations organized without feeling cluttered. The real-time collaboration and instant notifications make it easy to stay connected, even across different time zones. I also appreciate the search functionality — finding past conversations or shared files is effortless.

Beyond productivity, Slack has a human touch — the GIFs, emojis, and custom reactions make work interactions feel more personal and fun. Overall, it’s not just a messaging tool; it’s a central hub for collaboration and knowledge-sharing, and it has genuinely improved our team’s efficiency and engagement. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Slack is good for collaboration, but notification get overwhelming in larger team's.

The free plan’s message history limits and slightly complex interface for new users can be a bit restrictive. Review collected by and hosted on G2.com.

Gurleen K.
GK
senior business travel consultant
Enterprise (> 1000 emp.)
"Organized, Fast, and Human: Slack Keeps Work Flowing in One Place"
What do you like best about Slack?

It keeps conversations organized. Instead of drowning in emails, everything is split into channels, so you always know where a conversation belongs and why it exists. You can jump into a discussion, skim what you missed, and respond without that “I’m already too late” feeling.

The speed is a big win for me. Quick questions get quick answers, reactions replace unnecessary replies, and decisions don’t drag on for days. At the same time, it doesn’t force real-time pressure, you can respond when you’re ready.

I also really appreciate how well Slack integrates with everything. Calendar updates, file sharing, task tools, reminders everything flows into one place instead of being scattered across tabs and apps.

And lastly, Slack somehow makes work feel more human. Emojis, status updates, threads, and casual check-ins create space for personality, not just productivity. It feels like working with people, not just systems. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Notification overload- It’s easy to feel constantly on. Between channels, threads, DMs, and mentions, notifications can pile up fast and become distracting if not managed carefully.

Due to too many channels - Over time, workspaces can turn messy. Channels get created and abandoned, conversations repeat, and it’s not always clear where something should be discussed.

Important messages get buried - Critical updates can disappear quickly in busy channels, especially if people are chatting actively or reacting a lot. Review collected by and hosted on G2.com.

Ema B.
EB
Service Engineer
Mid-Market (51-1000 emp.)
"Effortless Team Communication with Room for Improvement"
What do you like best about Slack?

I use Slack for day-to-day communication with team members and sharing files. It's very easy to use for online communication with people in my organization. I love its customization options, like starring channels and adding people to VIP lists for quick access to those I communicate with most. Creating channels for different teams is a breeze, and the integration with ServiceNow is super helpful for notifying about urgent cases. I can instantly see if someone is online and share info in channels efficiently. The @channel feature is handy for urgent communications, and when I post incident numbers from ServiceNow, Slack instantly provides a link. This really helps us work more efficiently and solve urgent issues promptly. Review collected by and hosted on G2.com.

What do you dislike about Slack?

The translation feature seldom works; sometimes it translates the message, sometimes not. And sometimes even if it translates, you have difficulty finding it. It is challenging in multicultural and multilingual environments, as the translation option does not work all the time. Review collected by and hosted on G2.com.

Ghazanfar F.
GF
Sr. Process Associate
Enterprise (> 1000 emp.)
"Slack: Easy, Secure, and Feature-Rich Communication"
What do you like best about Slack?

I find Slack to be a wonderful platform for daily internal team communication, allowing us to discuss queries and express ourselves with emojis and GIFs. It's the best medium and a very secure way of sharing data among teams, as it supports sharing any file such as PDFs and Excel documents. I really like its feasibility in connecting calls with Huddl and the notifications it provides on both a team and organizational level. The emojis are the best; they really help in expressing thoughts and messages beautifully. Besides, Slack is very helpful for holding meetings and receiving frequent messages from peers. It's faster and friendlier than Teams for sharing thoughts and ideas. I appreciate how easy it was to set up and use. The interface is nice, and I can update my status daily. The mobile app works well, and it's great that I've been able to use it for both educational and corporate purposes. I'm a big fan of Slack. Review collected by and hosted on G2.com.

What do you dislike about Slack?

As of now nothing going wrong all are fascinating to me Review collected by and hosted on G2.com.

Ikramah S.
IS
Associate Software Test Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Collaboration and Organization with Slack"
What do you like best about Slack?

I like how Slack keeps everything organized in channels, which makes conversations easy to follow and revisit. The quick search, integrations, and casual tone help me collaborate faster without relying on long email threads. One specific feature I really like in Slack is the ability to update or display my status—like “on break,” “at lunch,” etc.—and set it for a particular period of time. I find this feature unique and very helpful, especially for letting others know my availability at a glance. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Too many notifications can get overwhelming, and important messages sometimes get lost in busy channels. It can also feel distracting when multiple conversations are happening at once.

Its not specific to slack, its a general issue not even a issue, when there is work, there will be lot of message notification and can get sometime overwhelming but its not something to dislike on contrary one should be proud of his/her productivity. I haven't encounter any issue, unhelpful feature yet in slack. I guess i don't have much experienced the slack, but i will make to highlight as soon as i encounter any. Review collected by and hosted on G2.com.

Manav B.
MB
Software Engineer
Small-Business (50 or fewer emp.)
"A dependable tool for seamless team collaboration"
What do you like best about Slack?

I really like how Slack keeps conversations organized in channels, making it easy to separate projects and teams. The integrations with tools like Google Drive, Jira, and Zoom save a lot of time since I don’t have to switch between apps. The UI is clean, easy to learn, and the mobile app works smoothly, which is super helpful when I’m on the go. Features like threads, reactions, and huddles make communication quick and more engaging compared to traditional emails. Review collected by and hosted on G2.com.

What do you dislike about Slack?

The notification settings can be a bit overwhelming at first, and it takes some time to configure them properly so you don’t miss important updates. File upload size limits also feel restrictive when working with large media files. Review collected by and hosted on G2.com.

SA
Sales Analyst
Mid-Market (51-1000 emp.)
"Slack Keeps Dortoservices Connected and Operations Running Smoothly"
What do you like best about Slack?

Slack is a highly optimised work space for our company Dortoservices where we make sure that all of the employees interact with each other and share the documents along with invoices, bills, data, customer leads etc. This is a software that ensures the smooth functioning of operations related challenges in our company. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Initially we used to work on the free plan of slack but this version has limited message history option available and if you get multiple messages from different team members then the overall data becomes messy and hard to find. So, we went for its premium plan and made sure that all the files are properly managed. Review collected by and hosted on G2.com.

Riya C.
RC
Co-Founder
Graphic Design
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Slack makes team collaboration clear and efficient"
What do you like best about Slack?

One thing I like about Slack is the way it organizes group discussions for teamwork. We organize channels for work-related discussions and separate channels for design discussions so that everything doesn’t get jumbled together, like it does with emails or WhatsApp messages. This will help GraphEraaa by allowing everyone to stay on the same page and aligned. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Regarding what I do not like about Slack, one of the cons is that sometimes the notifications can be overwhelming, especially if there are multiple channels that are active. It takes some time to get used to the notification settings. Another thing is that the message history limit on the free version can be limiting at times. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Slack.

Free

$0.00

Standard

$6.67
per active user, per month (billed annually)

Plus

$12.50
per active user, per month (billed annually)

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Slack Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Communication Channels
Collaboration
Text Summarization
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