GHL Reviews & Product Details

All in one platform, userfriendly and reasonably priced. Review collected by and hosted on G2.com.

The platform has a major issue with contact filtering — specifically the inability to exclude unengaged contacts (e.g. those who haven't opened emails in 60 days). This has been broken since 11 May, and despite repeated follow-ups, it’s still not fixed as of 4 August. I've received vague responses and shifting timelines from support, and no one can give a clear answer on when it will be resolved.

Because of this, I haven’t been able to run a single campaign safely in almost three months. My email deliverability has suffered, and I'm unable to use my list of over 4,000 contacts. It has impacted my business significantly. I was promised a resolution by 30 June — that came and went. A Zoom call with their team led nowhere, and there has been no follow-up on the offer of compensation.

The lack of transparency, urgency, and accountability from GHL has been incredibly disappointing. This is basic functionality for any CRM, and they’ve failed to deliver. Review collected by and hosted on G2.com.

I like GHL because it has all the features you could ever want to run a business. It has pipeline, email, texting, calendars and even funnel builders. It does it all and is easy to implement the features. The customer support is also great and it is something you will use every day. Review collected by and hosted on G2.com.

The complications make it sometimes hard to use for the beginner. You have to learn it to get good with it. Review collected by and hosted on G2.com.

This CRM is affordable when compared to other CRM software. It offers good value for its price, making it a cost-effective choice among similar products. Review collected by and hosted on G2.com.

The software is quite slow and takes a lot of time to use. It also requires a considerable amount of time to load new pages, which makes the overall experience frustrating. Review collected by and hosted on G2.com.

I can do funnels, website, social media, courses, etc. all in one place myself. It integrates with most things. It saves money from having all those softwares independently. Review collected by and hosted on G2.com.

Sometimes there a small glitches that make it take longer to create something than necessary. For instance, the changes in the desktop version don't always automatically show up on the mobile side.

Sometimes you have to play around with things lining up on the page even if it shows they are using the same parameters. When you publish the alignment doesn't always look the same. Review collected by and hosted on G2.com.

How much I can integrate with the platform Review collected by and hosted on G2.com.

Limited help docs, their support not 100% on solutions Review collected by and hosted on G2.com.

The ability to store and display numerous leads and qualify them in various ways. Review collected by and hosted on G2.com.

Issues with Call Synchronization, Among others Review collected by and hosted on G2.com.

Ability to easily manage leads and listen ro recordings. Review collected by and hosted on G2.com.

It is slow, expecially when changing pages Review collected by and hosted on G2.com.

The scope of GHL is unmatched when you compare with other CRMs. For a business looking to prospect new clients and communicate through call/text/email, manage online reputation, send invoices and collect payment, to managing ad spend this thing can do it all.

At the end of the day you can just pay to whitelabel it and sell it to someone else to pay for your usage!

Genius Review collected by and hosted on G2.com.

Like most things, the more data you put into it the slower it operates.

I've worked at companies where they have 10,000s of leads in it and the loading times got pretty bad.

If you're used to a CRM that is point and shoot the loading times can be a little offputting. Review collected by and hosted on G2.com.

It is not appealing CRM but thats true for any CRM out there. The more data you input the slower its operations become. It offers a range of features although they might be a bit complex to grasp initially. Review collected by and hosted on G2.com.

The current limitations restrict my ability to create a personalized experience for my clients. Review collected by and hosted on G2.com.

If you know your way around a CRM, if you know how to use Webhooks and Zapier, you can just about use it to do anything. Sales, marketing, customer service, content. You name it, it can probably help you in some way. Review collected by and hosted on G2.com.

It can be a bit daunting to look at. It isn't pretty to look at, but no CRM is. The learning curve is not steep, but it is rather long. THe more you learn, the more you can do with it for sure. Review collected by and hosted on G2.com.