---
title: Smartsheet Reviews
meta_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22477 reviews by the users' company size, role or industry
  to find out how Smartsheet works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 22477
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---

# Smartsheet Reviews
**Vendor:** Smartsheet  
**Category:** [Project Management Software](https://www.g2.com/categories/project-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 22,477
## About Smartsheet
Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.



## Smartsheet Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Smartsheet, facilitating intuitive navigation for project management across skill levels. (2360 reviews)
- Users value the **ability to track multiple projects** seamlessly, enhancing collaboration and saving valuable time. (2212 reviews)
- Users value the **comprehensive project tracking** features in Smartsheet, enhancing collaboration and efficiency in project management. (1573 reviews)
- Users value the **automation capabilities** of Smartsheet, enhancing productivity and streamlining project management processes. (1539 reviews)
- Users value the **team collaboration** features of Smartsheet, enabling seamless communication and efficient project management across remote teams. (1516 reviews)
- Users value the **organization and flexibility** offered by Smartsheet for managing tasks and projects effectively. (1360 reviews)
- Task Tracking (1077 reviews)
- Customization (1060 reviews)
- Simple (1052 reviews)
- Sharing Ease (1033 reviews)

**What users dislike:**

- Users experience a **steep learning curve** with Smartsheet, requiring time and support to fully understand its features. (1453 reviews)
- Users find **missing features** in Smartsheet, complicating asset tracking, usability, and integration for effective project management. (1197 reviews)
- Users find Smartsheet's interface **not intuitive** , leading to challenges in navigation and a steep learning curve. (842 reviews)
- Users find that **limited features** hinder collaboration, especially for small businesses facing high price jumps for necessary functionality. (739 reviews)
- Users find the **limited customization** options in Smartsheet restrictive, impacting collaboration and usability significantly. (661 reviews)
- Expensive (485 reviews)
- Users find **limited functionality** in Smartsheet, restricting effective utilization and engagement with the tool's capabilities. (445 reviews)
- Excel Limitations (433 reviews)
- Users find **Smartsheet's learning curve challenging** , requiring training materials for navigating advanced features and formatting limitations. (427 reviews)
- Slow Performance (414 reviews)

## Smartsheet Reviews
  ### 1. Organized Task Tracking with Powerful Cell History

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marco S. | Head of Doc&Com, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Smartsheet?**

I use Smartsheet for databases and dashboards. I like the way it is organized. It's really useful to assign tasks to a person and to track the status of different tasks. I like the access you can give to a person. The history of every cell is a really good feature, so you can view what was written into single cells in the past. I also like the feature to highlight the cells that have changed from a certain date, and the possibility to have automation. The initial setup was really easy, and there was also good support from the Smartsheet team.

**What do you dislike about Smartsheet?**

{"I don't see anything that can be particularly improved. Maybe the possibility to link the tabs and dashboards faster."}

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet for databases and dashboards. It's really useful to assign tasks to a person and track the status of different tasks. I can also view the history of single cells, which is a really good feature.

  ### 2. Smartsheet: A Versatile Platform for Workflow Automation and Project Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sathish K. | Senior Data Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Smartsheet?**

I have been using Smartsheet for around a year, and one of the things I like most is how easy it is to use. Our team uses it extensively to manage operational projects, track activities, and automate business processes. It integrates well with other tools we use, such as Kissflow and DOMO, which has helped us build end-to-end workflows and reduce manual effort across multiple processes.

Another aspect I appreciate is its performance. Even when working with large sheets containing a significant amount of data, we have not experienced noticeable performance issues in our day-to-day work. The automation capabilities have also been very useful in reducing repetitive tasks and keeping our teams updated automatically.

The built-in AI features have been a nice addition. We have used them to help create formulas, configure automations, and build charts more quickly, which has saved time during development. Whenever we needed assistance, the Smartsheet support team was responsive and helped us resolve our queries promptly. However, There are a few areas where Smartsheet could be improved. One limitation we've experienced is the current limit on pasting data, as it only allows up to 500 rows at a time. Since our team frequently works with large datasets, importing data in multiple batches can be time-consuming. We've also noticed that, on occasion, large sheets take longer to load or open, which can impact productivity when working on time-sensitive tasks. We use Smartsheet across several projects and operational activities, and the productivity gains from automation and collaboration have made it a worthwhile ROI for our team.

Overall, Smartsheet has become one of the key platforms our team relies on for project management, collaboration, reporting, and workflow automation.

**What do you dislike about Smartsheet?**

There are a few areas where Smartsheet could be improved. One limitation we've experienced is the current limit on pasting data, as it only allows up to 500 rows at a time. Since our team frequently works with large datasets, importing data in multiple batches can be time-consuming. We've also noticed that, on occasion, large sheets take longer to load or open, which can impact productivity when working on time-sensitive tasks.

**What problems is Smartsheet solving and how is that benefiting you?**

Before using Smartsheet, many of our project activities and operational tasks were tracked manually through Excel files and email conversations, making it difficult to monitor progress, assign ownership, and keep everyone aligned. Smartsheet helped us centralize these activities in one place.

Today, we use Smartsheet for project management, activity tracking, collecting data through forms, sending automated alerts and reminders, and building dashboards to monitor project progress. It has reduced manual follow-ups, improved collaboration across teams, and given stakeholders better visibility into ongoing work. We also use it as a data collection platform for our automation and reporting initiatives, which has helped us streamline several business processes and improve overall operational efficiency.

  ### 3. Intuitive Project Management Interface That Keeps Projects Organised

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicole H. | Project Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Smartsheet?**

The best thing about Smartsheet to me is it's interface. It's intuitive and easy to navigate, and you don't need much onboarding to find your way around. Linking sheets together is simple, which is a big plus when you're working across multiple projects and need information to feed through automatically rather than updating things manually.

It handles both simple and complex setups well, you can use it for a basic task list or build out something much more layered with cross-sheet references, dashboards, and roll-up tracking. It doesn't force you into one way of working.

It's most helpful to me as an organisation tool. The workspace and folder structure keeps everything tidy, and it's easy to separate projects while still being able to pull a wider view when you need it.

**What do you dislike about Smartsheet?**

The formatting within the sheet itself is probably the biggest dislike of Smartsheet. You can't really pick and choose how text looks at a granular level, eg. you can't highlight specific selected text in a different colour, and bolding or styling individual words within a cell isn't really an option. If you want something to stand out, your options are pretty limited. For something that is polished in other areas, it feels like a gap.

It also doesn't fully replace every tool, things like budgeting, filing or financial tracking still need to be handled elsewhere, so you end up juggling platforms more than you'd like.

**What problems is Smartsheet solving and how is that benefiting you?**

Keeping everyone aligned across multiple live projects. I work in a project management and architecture practice, so am constantly juggling multiple stakeholders and clients and Smartsheet puts it all in one place, so there's no chasing updates or working off different versions of the same document.

The live updating is a big deal. When something shifts on a programme, everyone sees it without you having to manually communicate every change.

It also cuts down admin overhead. We do not have to maintain separate Excel trackers and fielding "where are we with X" questions, the sheet handles a lot of that passively. Less time updating people, more time actually managing the project.

  ### 4. Great Solution for Managing Projects and Team Collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** gautam p. | Network & Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Smartsheet?**

What I like most about Smartsheet is how flexible it is for managing projects, tasks, and team collaboration in one place. We can create customized sheets to track project progress, assign tasks with due dates, automate reminders and approval workflows, and build dashboards that give real-time visibility into project status. Its reporting features also make it simple to consolidate information from multiple sheets, which helps management monitor progress without having to manually collect updates. I also appreciate that it’s cloud-based, so team members can collaborate and update information from anywhere. Overall, Smartsheet has improved our organization, reduced manual follow-ups through automation, and increased visibility into ongoing work across teams.

**What do you dislike about Smartsheet?**

The main drawbacks are the learning curve for some of the more advanced features, the higher costs for larger teams, and certain reporting and customization options that can feel complicated to set up initially.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps us tackle challenges in project tracking, task management, and team collaboration by providing a centralized workspace with automation and real-time reporting. As a result, we now have clearer visibility into our work, key workflows run more smoothly, and overall team productivity has improved.

  ### 5. Powerful Collaboration Tool with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rohit S. | Technical Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Smartsheet?**

Smartsheet has become one of the main tools I use for tracking projects, support cases, and team activities. I like how easy it is to organize information in sheets, create dashboards, and share updates with different teams. The permission controls are very useful because I can provide view-only or edit access without exposing sensitive information. I also use favorites to quickly access the sheets I work with every day, which saves time. Another feature I appreciate is the ability to organize workspaces and group related sheets together, making collaboration across multiple departments much easier. The automation features, such as notifications and reminders, have helped reduce manual follow-ups and improved task tracking. Overall, Smartsheet has made project management and team collaboration much more efficient.

**What do you dislike about Smartsheet?**

Overall, Smartsheet is a powerful project management and collaboration platform, but there are a few areas that could be improved. The pricing is one of the biggest limitations, as many useful features such as advanced automation, reporting, and premium integrations are only available in higher-tier plans, making it difficult for smaller teams to justify the cost. While the user interface is clean and easy to navigate, the global search could be more intuitive. Finding specific sheets or rows often requires exact keywords, and search results are not always as accurate as expected. Performance is generally good, but very large sheets with thousands of rows can sometimes load slowly and feel less responsive. Although Smartsheet integrates well with tools like Microsoft 365, Google Workspace, Slack, and Jira, setting up some integrations can be confusing for first-time users and could benefit from better guidance. The onboarding resources are helpful, but advanced workflows and automation require a learning curve, especially for new users. I would also like to see more AI-powered capabilities, such as intelligent task recommendations, automatic formula generation, smarter search, and natural language reporting. With improvements in pricing, search functionality, AI features, and onboarding, Smartsheet would provide even greater value for teams of all sizes.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps me maintain databases and records, share content with my team, and control user access, like granting read-only or write-only rights, solving these challenges effectively.

  ### 6. Good Balance Between Spreadsheet And Project Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaleem A. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2026

**What do you like best about Smartsheet?**

What I ended up liking the most about Smartsheet was how flexible it was without feeling overly complicated for everyday work. We mainly used it to keep track of IT tickets, feature requests and sprint work, so instead of updates being scattered across emails or chats, everything stayed in one place. Filtering by priority, status or sprint made it much easier to see what actually needed attention.
Another thing that helped was built-in automation and forms. Simple reminders, status updates and approval flows cut down on a lot on manual follow-ups that people usually forget. It still feels familiar enough that someone who is comfortable with spreadsheet can pick it up fairly quickly, but it adds just enough project management features to make day to day tracking much easier.

**What do you dislike about Smartsheet?**

Reporting across multiple sheets could be a bit more straightforward. There were a few times where building dashboard or summary reports took more setup that I expected. Once everything was configured it worked well, but getting there involved a bit of trial and error. the mobile experience is fine for checking updates, although I still prefer using the desktop version when I need to make bigger changes.

**What problems is Smartsheet solving and how is that benefiting you?**

Before we started using Smartsheet, project updates, bug tracking and feature requests were spread across spreadsheets, emails and chat messages. It was easy for things to get missed especially when several people were updating progress at the same time. Having everything in one shared sheet made it much easier to see priorities, ownership and the current status without asking around.
And what helped me the most was having a single place to track from start to finish. Automation reminders, forms and dashboards reduced a lot of manual follow-ups  and status meeting became shorter because everything was looking at the same information instead of different versions of a spreadsheet.

  ### 7. Flexible Templates, Task Comments, and Powerful Sheet Linking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christian L. | Director Strategic Projects, Enterprise (> 1000 emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about Smartsheet?**

I like that you can start with one of the templates from the template library. From there you can tailor the templates to your needs. I also like that you can leave comments and have conversations on specific tasks or line item in a sheet. Lastly, another great feature is the connectivity between different sheets (ability to link them).

**What do you dislike about Smartsheet?**

I sometimes find it hard to navigate in the different sections or (folder) hierarchy of Smartsheet. With Portfolios, workspaces and templates, it can get a little confusing, especially when you haven't used Smartsheet for a while. I like the timeline view of a sheet, but haven't figured out yet how to filter my project plan tasks so only the top / high level tasks are shown instead of all.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is helping me keep track of my project information, incl. supporting documents like stakeholder lists, RIDD logs, and benefits calculations (if you get a little creative on how to use a sheet). It also does a good job at dashboarding and showing relevant information in a dashboard.

  ### 8. Powerful Platform, Patchy Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ric T. | Business Development Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Smartsheet?**

Smartsheet is highly, customizable, helping me manage projects and collaborate with internal stakeholders efficiently. It's a platform built on a familiar spread-sheet style grid (and now updated Table view), so it's really easy to pickup while adding on what traditional spreadsheets lack.

Smartsheet's been a reliable backbone for coordinating work across teams. Our adoption and uptake rate increased after demonstrating a sevenfold return with our current annual investments in licenses. It connects with with Teams for alerts, but I have to admit performance has been a bit glitchy, however that may be due to how large our sheet is and maybe resolved with an archive system to remove rows that are no longer needed in our 'working' sheet. For the most part, performance is consistent.

**What do you dislike about Smartsheet?**

The customer management side has been lacking lately this year. In particular, the time to respond to a support email, and to reach a resolution, can take weeks or even months. Also, the transition to the User Subscription Model (USM) license structure was an increase of cost to some of our units. It is getting difficult to justify paying more for less perceived value.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is solving my challenge of managing complex projects and data in a university setting, particularly when dealing with numerous grants from government bodies and industry partners. We use Smartsheet as a centralized platform where we track all incoming "pre-pipeline" projects (projects at their earliest development), as well as those that have moved into the "pipeline" (projects that have submitted proposals and pending outcome) stage.

This level of organization is essential in a research institute setting with over 300 researchers, as it allows for a comprehensive view of all projects at different stages. This early visibility helps our operations team allocate resources, and strategically fund the most promising projects, and boost your success rate in securing additional matched funding.

Moreover, the platform's real-time updates and information sharing enhance collaboration and coordination. Smartsheet's automation capabilities also streamline processes and tasks. Gone are the days of chasing up for updates manually on Microsoft Outlook.

  ### 9. Excellent project management tool for small or big teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan K. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Smartsheet?**

Smartsheet has a familiar UI for anyone who has used office products and is very easy to use for someone with basic computer skills. It is approachable, yet it has a lot of functionality and integrations that make it a powerful tool for project management, database management, and other functions that take a lot of work to get Sheets or Excel to match. The online training is excellent, and the ability to collaborate, attach, and communicate works very well. Our team has found that the browser-based version works very quickly and smoothly. We have only just started using the AI features, but they have already proven to save time and increase accuracy in our documents.

**What do you dislike about Smartsheet?**

I have found the desktop app to be fairly slow compared to the android app and browser based version. Our projects require jumping between a lot of documents, and the app can slow things down

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet has allowed our team to log work at much higher detail with much higher consistency. Comment history in each row is very helpful for audits, file uploads for context has also been very helpful to ensure everyone is looking at the same thing.

  ### 10. Fantastic!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Юлия . | Senior Billing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Smartsheet?**

I have earned a reputation as "The Automation Magician" for my ability to transform outdated manual procedures into highly efficient, modernized workflows. I have extensive experience optimizing complex financial operations and have independently developed over 4,400 sheets, dashboards, and reports in Smartsheet, frequently utilizing advanced logic like INDEX(COLLECT) formulas to solve intricate reporting challenges and cross-sheet formulas to eliminate repetitive and continuous manual data entry that increased labor needlessly.

I also loved creating trackers that enabled seamless collaboration with intake forms, automations, auto-populated columns for data, cross-sheet formulas to auto-populate data, responsible parties notified only when they needed to be, and essentially creating an ERP System for each Smartsheet Workspace I created that also had beautiful Dashboards that captured all the relevant metrics/KPIs, included relevant links, included custom images to direct the eyes the way the data should be followed to understand, having a Report, and just making each Workspace a wonderful home.

**What do you dislike about Smartsheet?**

Too difficult to ensure data integration of both the source sheet and the archive sheet to capture true and accurate metrics and KPIs.

Any column that is added to a source sheet should automatically be created in the archive sheet to ensure that they mirror each other precisely since they are linked. It would eliminate so much data distortion from inexperienced users.

**What problems is Smartsheet solving and how is that benefiting you?**

Manual Data Entry, Ability to Prevent Needless Meetings When Sheets are masterful in ensuring alignment with the entire team and allowing them to have visibility to and understanding of what needs to be done.

After hearing and seeing months of 100+ emails between dealers & Install Team, II created an easy Intake Form for Dealers to Submit Answers and Pictures that would funnel into our Tracker and that only notified parties when Form was completed and then they could have all the information to know which Brand Wall to Schedule Correct Retrofitting Install. It was used for three years and it enabled streamlined and easy process for both the dealers and our team.

I like Smartsheet not because it benefits me, but how it can be used to benefit everyone.

  ### 11. Smartsheet Streamlines Project Tracking with Automations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michelle R. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Smartsheet?**

Smartsheet has been a valuable tool for managing projects, tracking tasks, and improving collaboration across our team. The features we use most often are automated workflows, dashboards, and reporting. Automations have eliminated many manual follow-up tasks by sending reminders, approvals, and status updates automatically, which saves time and helps keep projects on schedule. The dashboard functionality also gives stakeholders real-time visibility into project progress without requiring constant status meetings or manual reports.

One of the biggest benefits has been having a single source of truth where everyone can see priorities, deadlines, and ownership. Smartsheet is easy to learn, flexible enough to support different business needs, and has helped our team become more organized, efficient, and accountable.

**What do you dislike about Smartsheet?**

While Smartsheet is powerful, some advanced features can have a learning curve for new users. Certain dashboard and report customizations can also take time to configure compared to the platform's more straightforward features.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps us centralize project management, task tracking, reporting, and team collaboration in a single platform. By automating repetitive processes and providing real-time visibility into project status, it has reduced administrative work and improved overall efficiency. The biggest benefit has been ROI - the significant time saved on reporting, follow-ups, and coordination, which allows our team to focus on higher-value work and deliver projects more effectively.

  ### 12. Reliable Real-Time Dashboards and Seamless ERP Integration with Strong ROI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charles C. | Material Planner & Buyer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Smartsheet?**

Smartsheet provides real-time updates to our most valuable clients through intuitive dashboards, custom reports, and collaborative sheets that multiple team members can be maintaining. It's reliability, up-time, and the frequent additional of new features has kept us using it for years. It has been an excellent ROI.

Smartsheet integrates seamlessly with our ERP and planning software to pull in relevant data across our projects. The Smartsheet staff and support team have always been responsive and their certified experts have provided guidance for developing dataflows and automating our standard operating procedures.

Though we haven't dove deep into its AI features, we are glad to see them begin to be implemented and it has made the generation of quality formulas much easier.

**What do you dislike about Smartsheet?**

At time we are working on projects with thousands of lines of data. It would be great if Smartsheet continued to expand the number of rows/columns that can be tracked in a sheet. This also applies to the numbers of rows in the reports feature.

**What problems is Smartsheet solving and how is that benefiting you?**

Our company maintains medical equipment lists for new hospital builds. Excel documents were previously used, but they quickly became outdated. Smartsheet provides our team the ability to make on the spot adjustments that keep our clients informed on the status of their product throughout the entire lifecycle.

  ### 13. Flexible Formats That Adapt to Our Organizational Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anahita V. | Leadership Communications Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Smartsheet?**

I really appreciate the flexibility it offers with being able to utilize different formats for different organizational needs. I also appreciate its high performance and its accessibility in terms of ease of use and learning the different features of the software. When I first onboarded to my role, I found it easy to learn how to use the software. I am unfamiliar with the price of the software but feel like its ROI is fair and reasonable based on what I get out of its use daily. I have not interacted with any AI/intelligence from smartsheet.

**What do you dislike about Smartsheet?**

I was a bit disappointed to find out that we are no longer able to make folders to organize sheets within our dashboard. I used this feature heavily previously and would love if it could be brought back! I also have not discovered how to integrate/access the AI/Intelligence features associated with smartsheet yet so maybe that could be made a bit more clear.

**What problems is Smartsheet solving and how is that benefiting you?**

I mostly use it to organize work flows, whether that is for my general tasks or specific responsibilities associated with my position. I really appreciate how I can integrate outlook emails and other types of attachments into the rows of my sheets and reports as this helps keep me organized and performing my job well.

  ### 14. Highly Customizable and Reliable Source of Truth for Our Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irene M. | Project Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Smartsheet?**

I like how customisable it is as you can make your own templates so the software becomes familiar. Additionally we have it integrated in our entire company workflow , so it is how we assign tasks to each other, give feedback and make project programs. Due to this it has become our source of truth on project status and is very reliable (as long as people update it of course). When I first joined the company I was trained internally and now I feel I know the systems so much that I am the one providing training!

**What do you dislike about Smartsheet?**

I don’t like the new pricing structure because it’s now difficult to collaborate with our clients and suppliers via Smart Sheets. The new payment models haven’t helped at all. Even as a contributor, there isn’t much they can see or do, which makes using the product less effective and not the best experience overall.

**What problems is Smartsheet solving and how is that benefiting you?**

I like how easy it is to visualise what I need to do everyday. Makes it very easy to keep doing my work without worrying I am missing or forgetting anything.

  ### 15. Efficient Client Management, Smooth Team Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alba M. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2026

**What do you like best about Smartsheet?**

I like how easy it is to track projects, assign tasks, and monitor progress in real time with Smartsheet. It gives me the flexibility to customize my workflows according to our business needs without needing advanced technical knowledge. It's really valuable for helping our team clearly define who owns what tasks and responsibilities, especially since our environment often involves servicing more than one client.

**What do you dislike about Smartsheet?**

One thing that could be better is the learning curve for new users, because some of the features like automation and reporting may take some time to fully understand. Also, the cost can become expensive for smaller teams.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps me solve operational challenges, and I use everyday to enter data that is meant to be for anogther team and sent to us, so overall it akes collaboration with teams outside of ourse very easy. It makes it easy to track projects, assign tasks, and monitor progress in real-time, allowing team members to clearly define responsibilities, which is vital as many of us service more than one client.

  ### 16. Convenient, Easy-to-Use Platform That Integrates Seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke C. | Patient Services Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Smartsheet?**

I like it's convenience of being able to access everyone in the company and it's ease of use. It is a very useful, very straightforward platform and I'm glad we're able to utilize it in my company. The UI interface is easy to understand and work with. The performance of smartsheet is extremely well, though we have had a time where it had some issues, it was very short-term, and we have had no issues since. Getting onboarded with the program was extremely easy, and there is significant assistance through the company to do so. Though I have not used the AI features for the work that I do, I know that it provides a significant advantage to other services due to this access. I am unsure how much the pricing is for the program company wide, but I believe it is certainly sufficient for the benefit that it provides us. The cost is absolutely worth the benefit. The program integrates very well into the other software programs we use to perform our daily duties.

**What do you dislike about Smartsheet?**

There is nothing I dislike about using smartsheet, it is easy to access, extremely useful, and wonderful to use. I have no complaints!

**What problems is Smartsheet solving and how is that benefiting you?**

It creates an easier way to communicate with other members of the company, whether inside or outside my department. It creates a specific location for necessary work without crowding up our flows in other software, and creates a seamless, easy to use list, compiling all the work that needs to be done.

  ### 17. SmartSheet Makes Document Sharing and Team Updates Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manny R. | Line Cook, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Smartsheet?**

SmartSheet is the easiest and most comprehensive system for sharing documents across a large work group.  Our organizational structure requires different schedules for different teams and locations ranging across the state of Texas.  This means we won't always be together for meetings or face-to-face interactions.  SmartSheet makes is easy for us to be able to keep each other updated, without the use of antiquated or obsolote systems.  SmartSheet's customizable formatting has helped us create a tool that works for sharing information across multiple teams without the need to always get on a call or email thread or find time to meet each other.

**What do you dislike about Smartsheet?**

I feel that the integrations within SmartSheet could be more complete.  It would be great if the offloading of documents from other platforms was easier or quicker in performance.  Sometimes SmartSheet's peformance can be a little slower and difficult to navigate.  Overall this is a minor issue, in regards to performace issues.

I would love to see some further development in the AI systems with SmartSheet.  AI assistance would be great with document organization or workflow type of problems.

**What problems is Smartsheet solving and how is that benefiting you?**

SmartSheet helps communication through a small team with different schedules and helps us stay organized.  We use SmartSheet for our COGS/POS pricing, our event coordination, ordering/recieving, HR documents and onboarding/training materials.  It is useful for a complete business program in a small business with limited home office capability.  We don't have a home office with admin keeping track of many of these items for us, so as a small team we have to do it on our own, which would be much more difficult without SmartSheet.

  ### 18. Smartsheet Streamlines Game-Day Operations with Powerful Automation and Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryley G. | Director of Game Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Smartsheet?**

Smartsheet has become a critical part of our game operations and event management workflow. We use it to coordinate game-day staff, manage event timelines, track promotions, organize sponsor activations, and communicate across multiple departments. The spreadsheet-style interface makes it easy for both experienced and new users to navigate, while dashboards and reports provide quick visibility into the status of projects and upcoming events.
The automation capabilities have significantly improved our efficiency by automatically sending reminders, collecting information through forms, routing approvals, and updating stakeholders without requiring manual follow-up. This has reduced administrative workload and helped ensure nothing falls through the cracks during busy game days and event periods.
Performance has been consistently reliable, even when managing large amounts of operational information across multiple teams and events simultaneously. Smartsheet's integrations and reporting tools help keep everyone aligned and working from the same source of truth, reducing miscommunication and duplicate work.
From a return-on-investment perspective, the time savings alone have justified the platform. Tasks that previously required multiple emails, spreadsheets, and meetings can now be managed through a single system. Onboarding new staff members is straightforward thanks to the familiar interface and extensive training resources available.
The newer AI capabilities show promise for helping teams build formulas, summarize data, and generate insights more quickly. Overall, Smartsheet has improved organization, communication, accountability, and execution across our game operations department, making it easier to deliver a consistent and professional fan experience at every event.

**What do you dislike about Smartsheet?**

The mobile experience, while functional, could be improved for event staff working in fast-paced environments. Faster navigation between forms, reports, and sheets, along with more offline capabilities, would be beneficial for teams operating in arenas, venues, and live-event settings where connectivity can sometimes be inconsistent.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet solves several operational challenges for our game operations department by providing a centralized platform for planning, communication, task management, and reporting. Prior to using Smartsheet, information was often spread across emails, spreadsheets, documents, and individual team members, making it difficult to track progress and maintain accountability.

  ### 19. Automates Routine Tasks with Simple Steps and Strong Form Controls

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harshul S. | Senior Controls Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Smartsheet?**

The platform makes complexity feel manageable by automating routine tasks through very simple steps. I can create forms and use different levels of authentication for editing, sharing, and viewing sheets. It also allows people who aren’t part of the workspace to submit forms, which is helpful.

That said, I’d like more UI/UX-focused functionality in forms. For example, it would be great if dropdown menu options could include logos or small images, or if there were generally more refinement in how forms look and behave. I’d also prefer stronger auto-save, so I don’t have to save my work every time.

Performance is good for a small or medium-sized company like ours, but it would be better if changes didn’t take so long to refresh. Pricing is decent, and the ROI has been good for us. Integration, however, has been disappointing, as I’ve only been able to get it working with Microsoft Teams.

**What do you dislike about Smartsheet?**

A few things I dislike are the complexity of integrating with apps that are already supported, and the limited options to integrate with both ERP and MES systems like Teams, Dynamics, etc. Another issue is that you have to manually save changes, since they don’t auto-save. I’d love to see that improved in the future. I’d also like more flexibility to be creative on the UI/UX side when designing the forms.

**What problems is Smartsheet solving and how is that benefiting you?**

Automations the approval process between teams and sharing and tracking CAPEX and OPEX projects.

  ### 20. Effortless Real-Time Collaboration with Easy Excel Export

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brianna S. | Quality Control Scientist I, Enterprise (> 1000 emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Smartsheet?**

I appreciate the ability to easily collab in the smart sheet amongst multiple users. Unlike excel, multiple users can be in the same sheet and get real up to date edits. Additonally, I appreciate the ability to export to excel just in case there are further edits I would like to make. I do not personally pay for the service, as the company does for me.

**What do you dislike about Smartsheet?**

When I am in my personal tab from a larger sheet and I click the link to go to the main sheet, the link does not take me to a screen directly to the link. I need to scroll one up or one down to get to the correct line.

**What problems is Smartsheet solving and how is that benefiting you?**

Scheduling and completing a multitude of chemical analytical tests. Makes it easy to see what I am scheduled to complete and I can filter as needed.

  ### 21. Essential Tool for Project Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renan P. | Leader in documentation services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about Smartsheet?**

I use Smartsheet daily as the main tool for project management and control, and my experience has been extremely positive. The platform offers an intuitive and easy-to-use interface, allowing teams from different areas to track activities, deadlines, and responsibilities in an organized and transparent manner. The flexibility in creating and customizing spreadsheets, dashboards, and reports is excellent, as I can adapt the tool to the specific needs of each project. The automation features significantly contribute to reducing manual activities, increasing productivity, and minimizing operational errors. I also love the real-time visibility of project progress, which facilitates the monitoring of indicators, the identification of deviations, and making quicker and more assertive decisions. Additionally, the ability to centralize information, documents, approvals, and controls in a single environment is very valuable to me. The initial setup process was excellent, super fast, and easy to adapt.

**What do you dislike about Smartsheet?**

it would be interesting to have more visual customization options for dashboards and charts

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet centralizes information and documents, offers automation for fewer errors and more productivity, provides real-time visibility for quick decisions, and adapts to each project.

  ### 22. Helpful for Project Coordination and File Sharing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chintan S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2026

**What do you like best about Smartsheet?**

We use it to manage projects and track tasks across our team. Automatic email notifications are sent when a new entry is added or when a task is assigned, helping everyone stay updated without manual follow-up. 
We have not integrated it to any other software, but I would like to see if that is possible and how. 
I also like that multiple files can be attached directly to rows very quickly and team members can add comments on specific line items, making communication and document management much more organized. Overall, it helps us keep project information in one place and improves workflow efficiency.
Performance wise I think its at par of expectations
Have not used AI / intelligence features of smartsheet.

**What do you dislike about Smartsheet?**

New users may need some time to understand all the features and set up workflows correctly. The pricing can also become expensive as the number of users grows, especially for larger teams.

**What problems is Smartsheet solving and how is that benefiting you?**

Keeps all project information in one place.
Automatic email notifications help assigning task. 
Quick file share and messages help reduce multiple emails

  ### 23. Balanced and Practical Tool for Project Tracking and Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paria A. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about Smartsheet?**

What I like best about Smartsheet is its flexibility for project tracking and stakeholder reporting. As a Business Analyst, I use it to manage work items, track progress, and create dashboards that provide clear visibility into project status. It is easy to collaborate across teams.

**What do you dislike about Smartsheet?**

While Smartsheet is powerful and flexible, some advanced configurations can be difficult to set up and maintain. Reporting and dashboard capabilities are good, but they can feel limited compared to dedicated BI tools. Performance can also slow down when working with very large sheets or complex cross-sheet dependencies.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps solve the challenge of consolidating project information and providing a single source of truth for tracking work. It reduces reliance on scattered spreadsheets and manual status updates by centralising tasks, timelines, and reporting in one platform. This benefits me as a Business Analyst by improving visibility across projects, making it easier to track dependencies, identify risks early, and provide timely updates to stakeholders.

  ### 24. Calendar View Needs Better Weekly Navigation and Mobile Date Accuracy

**Rating:** 2.5/5.0 stars

**Reviewed by:** Isaiah I. | Editor & Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Smartsheet?**

That it has Calendar view and I can see my whole month; however, it doesn't let me go week by week when i am seeing my calendar, so i kinda hate it

**What do you dislike about Smartsheet?**

OMG, you basically need a form or sheet given to you by your manager just to add anything to the sheet. When I check it on mobile, it always shows a date from like a year earlier, and I have to tap the day for it to jump to the current day I’m on. It also doesn’t give me a full month calendar view—only day by day—and it sucks. On top of that, the UI feels really clunky. The name gets cut off, and I can’t make it smaller or adjust it so it’s easier to read.

**What problems is Smartsheet solving and how is that benefiting you?**

Just to let me know what I am doing for the month/week, but I wish you could integrate it into Google Calendar so I can have it overlay on what meetings I have and vice-versa, that would be nice.

  ### 25. Excel on Crack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandra T. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Smartsheet?**

The creativity to make things that work for us.  We are a rock-yard, so nothing is tailored to us; everything we have tried isn't beneficial or is needs more than we need.  Smartsheets allow us to make things that fit our needs, user-friendly but functional. After the years it has taught us knew things also to increase our productivity.

**What do you dislike about Smartsheet?**

Sometimes you need help to create genuinely dedicated sheets.  It has possibilities beyond what one can think of, but it requires expert help to accomplish them.  AI has helped to close that gap but I do still feel that we don't know the full potential.

**What problems is Smartsheet solving and how is that benefiting you?**

This program has been a game changer. It keeps everyone in the loop about what’s happening in real time. We used to run into situations where only one person knew the status of a shipment, but now we can all look it up ourselves. There’s no need to bother that person, and we’re also not as dependent on their availability or presence. It’s even started to help my boss understand how important it is to keep evolving for our growth, and the support we get has helped win him over a little bit at a time.

  ### 26. A Game-Changer for Project Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Smartsheet?**

I use Smartsheet to track my projects in a nice and neat visual way, and I like sharing this with my managers so they can assist in prioritizing tasks if needed. It makes it much easier and quicker to create a nice visual table, and it instantly shows it in other views, like a Gantt chart. I appreciate the ease of use, especially because conditional formatting is very simple to set up and all the possible variables are listed, making the setup very fast. The automations possible with Smartsheet are very good, and I plan to make more use of them soon. The initial setup was very easy, and the sharing and creation of tables is very quick.

**What do you dislike about Smartsheet?**

There is nothing I currently dislike about Smartsheet

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to track projects visually, share progress with managers, and prioritize tasks. It's easy and quick to create visual tables and view them as Gantt charts. Conditional formatting is simple, and automations are very effective.

  ### 27. Living Documents for Easy Weekly Project Reviews and Shared Notes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Caleb B. | Engineering Spec Writer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Smartsheet?**

I love that you can essentially create living documents that can be accessed from anywhere and anyone can be granted access to them. It works great for us because we can conduct project reviews every week and put all notes and follow up items within it so anyone can reference those notes during the week. We put individual stakeholders into columns as responsible individuals and the UI makes it easy for choosing pre-set individuals

**What do you dislike about Smartsheet?**

At least at my company, it's a challenge to get between project documents. I would like to be able to view all the projects even if I can't open them all. Basically I just have to go to the home page to access any of the projects I've accessed recently, but if there's a project I'm added to, I have to ask for the link rather than go through a tree of projects and access it that way.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps our company stay on the same page when it comes to projects by making all the notes from meetings visible and accessible to project associates. And it makes it easy for associates to follow up and provide more information regarding specific project issues. Our project managers find this to be very helpful for aligning the team members

  ### 28. Streamlined Collaboration and Efficient Data Filtering in Smartsheet

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hayden N. | Customer Service Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Smartsheet?**

I like that Smartsheet is an online shared platform that makes it easy to collaborate with others, and provides a wide range of tools/ functions that help with my day to day tasks. for example, I love that you can save specific filter presets. I manage 8 different accounts, all with different data/ information that is unique to each. I like being able to have saved filters that makes analyzing data more efficient. The integration is also very convenient. having the option for the desktop app and the web browser allows me to easily switch tabs on my browser, or for a more focused experience to use the app. The platform is very strait forward to use, and my co-workers before me were always using Smartsheet, so it was easy to learn the mechanics and getting set up. Although I have not yet used the customer support services. I feel that the pricing is pretty reasonable for a professional business tool, and I definitely get my use out of Smartsheet to justify purchasing it every year. I have not personally encountered any AI intelligence while using Smartsheet yet.

**What do you dislike about Smartsheet?**

In terms of performance, I have noticed that the web version is a bit slow at times, especially with other users in the spreadsheet. However, I am often working on fairly dense spreadsheets with a few thousand rows of data to load. Also a few weeks ago when I was attempting to login at the start of the day it wasn't recognizing my email and password combination. I attempted to reset my password but every time I went into the Microsoft sign in page it said there was an issue signing in. So now every time I need to sign in it requires me to get a code sent to my inbox that I need to copy in order to sign in. A minor inconvenience to how I used to log in but still an inconvenience.

**What problems is Smartsheet solving and how is that benefiting you?**

I know that Smartsheet is implementing AI into the software progressively, but as of right now how I use Smartsheet I am not getting a lot out of their AI implementations. But in the coming future when AI is more prominent I am hoping it will help me/ give me recommendations of how to manage things better in my workbooks.

  ### 29. Smartsheets Makes Collaboration and Automation Effortless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dianna C. | Patient Recruitment, Retention Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Smartsheet?**

Smartsheets is much more collaborative than other programs I've used, including Excel. The user interface is simple and understandable. Once you learn to really use Smartsheets the automation possibilities are endless!

**What do you dislike about Smartsheet?**

Data visualization hasn't had many improvements in my 6+ years using Smartsheets. The options are minimal and not always the best visuals. There are also data limits when it comes to large datasets over a certain amount of rows. I wish there were better out of the box templates to work with too. The templates included are few and not the best for what needs to be done most times.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheets provides a real-time collaborative environment for my coworkers to utilize simultaneously. It makes remote working much easier, and I image the same to be true for in-person teams. 

Smartsheet Forms is wonderful (though I wish there were more customizations and options available). This allows certain teams to send input and the receiving team to view those requests in an organized fashion.

  ### 30. Easy to Learn, Powerful Automations That Save Us Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vera P. | Automation integration, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Smartsheet?**

I love how easy these are to learn. Since I’ve never been the best with forms or spreadsheets, I was able to figure out how to use it pretty quickly. The automations are also straightforward and easy to set up. The pricing for our enterprise account is very competitive and I have been able to gain so much time back at work. I have been able to automate processes that have been tedious and ensure accuracy of information. My team is actively now using the dashboards as well as the workflows and it's been great. We have integrated it with out site and registration portals and the results are almost immediate. So far haven't needed any support or onboarding assistance for setting any of it up.

**What do you dislike about Smartsheet?**

Sometimes it lags when you have been in it too long.

**What problems is Smartsheet solving and how is that benefiting you?**

I used it to handle tedious manual tasks by automating intake forms and linking them to outside web pages and similar resources. It saves me about 70% of my workflow time.

  ### 31. Unmatched Performance and Shareability—A Vital Tool for Our Marketing Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jillian S. | Creative Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Smartsheet?**

As a marketing professional, my favorite part about Smartsheet is the shareability and the ability to attach any marketing or brand asset to a topic or row so my team can easily review and collaborate in one place. The performance is unmatched, and Smartsheet is utilized at every level within my organization. It has become a vital tool that we will always need in our toolbox.

Going from Excel to Smartsheet was a smooth transition because the platform feels much more intuitive and user-friendly. I especially appreciate the automation features, which help streamline workflows, notifications, and task tracking without needing to memorize complex Excel formulas. For project management and team collaboration, I find Smartsheet much simpler and more efficient to use.

**What do you dislike about Smartsheet?**

One challenge I’ve experienced with Smartsheet is around account and ownership management. After an older license tied to some of our projects was accidentally deleted, we lost admin control over several sheets. While the projects are still viewable, managing permissions and ownership became difficult since the original admin account no longer exists. It would be helpful if there were a simpler recovery or reassignment process for situations like this.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps solve many of the project organization and tracking challenges that come with working across multiple teams and locations. It gives everyone one centralized place to view progress, updates, deadlines, and attached assets without relying on long email chains or scattered files. Since our teams can sometimes feel spread out or disconnected, Smartsheet has improved visibility and collaboration by making it easy for everyone to stay aligned on projects and responsibilities in real time.

  ### 32. Smartsheet Makes Data Collection and Issue Tracking Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tawnee S. | Retention Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Smartsheet?**

I think Smartsheet makes it easy to create and automate customer- or employee-facing forms for collecting and monitoring data. It’s very user-friendly, and you don’t have to be especially tech-savvy to use it.
We use it internally for tracking customer issues, customer feedback on service performed, as well as pulling system data and sharing it in multiple ways.

**What do you dislike about Smartsheet?**

One limitation I’ve personally experienced with Smartsheet at All N One is that the platform can be glitchy at times. For example, we created a customer issue tracking form that is supposed to collect issue details from customer service and automatically notify our production and operations managers. However, when users click the form link, it often opens the backend editing view instead of the actual front-facing form. The only workaround is usually closing out of it and reopening it several times until it loads correctly. While Smartsheet is useful for organizing workflows and communication, issues like this can create frustration for employees and slow down day-to-day operations.

**What problems is Smartsheet solving and how is that benefiting you?**

We use it to collect customer data, whether it’s service issues or feedback on how we performed a job. When the job is complete, the customer receives an automatic notification prompting them to rate how well we did. We use this information to give shout-outs to employees when work is performed well, or to address issues and make it right with the customer when the feedback is negative. Overall, we use it in many aspects of our day-to-day business, and we also use it for weekly reports from our sales agents.

  ### 33. Easy-to-Use Yet Powerful Project Management with Dashboards, Automations, and Reports

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nikodem C. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Smartsheet?**

What I like most about Smartsheet is how easy it is to use while still being very powerful. The spreadsheet-style layout makes it familiar and simple to understand, but it also includes helpful project management features.

The features I find most useful are dashboards, automations, reports, and shared sheets. Together, they let me track tasks, deadlines, and overall project progress in one place. Automations are especially helpful because they save time and reduce the need to send lots of manual reminders or updates.

Smartsheet also makes teamwork smoother. Everyone can see the most up-to-date status, add comments, attach files, and update their own tasks. This keeps the team organized, improves clarity, and cuts down on confusion. Overall, Smartsheet saves time, increases visibility, and makes project management much easier.

**What do you dislike about Smartsheet?**

What I dislike about Smartsheet is that the dashboards could be smarter and feel more like Power BI. It would be really helpful to have more customization options, along with more possibilities for automation.

I also find that some of the more advanced features take time to learn. That said, having access to the API helps offset some of these limitations, since it adds flexibility and lets you work around certain gaps.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps me handle the many small feature requests that come in from my team. People often ask me to add new functions or refine existing processes, and those requests can quickly add up.

With Smartsheet, I can automate most of these tasks instead of spending time doing them manually. That saves time, cuts down on repetitive work, and lets me focus on more important priorities. It also helps the team get solutions faster when they need them.

  ### 34. Easy to Organize, Fast Sheets, and Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick I. | Export Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Smartsheet?**

Easy to organize and understand.

Smartsheet positions itself as a central hub for communication all 4 parties well, meaning its success relies heavily on how well it communicates with all of us. Overall, it boasts one of the most seamless integration ecosystems we've tested this year.

For everyday project sheets, tracking pipelines, and standard templates (up to a few thousand rows), Smartsheet is incredibly snappy. Real-time updates sync smoothly across distributed team members without data conflicts, making it a reliable "single source of truth

The AI isn't just a flashy gimmick; it is a genuine time-saver built with a "human-in-the-loop" approach, meaning it always gives you a clear explanation of its logic and asks for your approval before altering your sheets.

I am not involved on price but all i can say is the job that we do day by day besis.

Easy to understand so i have not request any support from the team but I am sure the support team would be helpful.

**What do you dislike about Smartsheet?**

I am only the user who sue on daily basis, nothing comment so far on dislike.

**What problems is Smartsheet solving and how is that benefiting you?**

I have never encountered the hardship of using Smartsheet. No comment on this.

  ### 35. A Backbone Tool: Smartsheet Automations and Formulas Replace Excel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul W. | Food Safety Manager (Operations), Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Smartsheet?**

For me Smartsheet is more than a collaboration tool. It is a tool that I can literally use in almost any department/facet of my company. It is a staple and a backbone of all of my processes. Before I look elsewhere, I try it in Smartsheet. The automations, the formulas, and more allow me to remove Excel from all of our projects and propel out work forward.

**What do you dislike about Smartsheet?**

It has limitations but Smartsheet keeps reiterating and changing and making it better. I do NOT like the Primary column. I never use it. I hide it everytime. I do not like that we cannot have tabs like excel. It would make it so much easier to connect sheets, and toggle between them.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is automating a lot of my processes which saves me a lot of time. It allows me to focus on other tasks. The other big item is that by setting up fool proof solutions, it allows me train other users that might not be proficient in smartsheet. They click a few buttons, and on the back end, I get all of the data and movement I need.

  ### 36. Smartsheet’s Powerful, Scalable Workflows with Automation and Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jasmin A. | Workflow Automation Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Smartsheet?**

Smartsheet provides a strong balance of usability, automation, and scalability. Its spreadsheet-style UI is user-friendly yet powerful enough for complex workflows. The platform stands out through its cloud-based system, strong integrations, centralized data management, automation capabilities, and growing AI-powered features. While pricing may be higher than simpler tools, the operational efficiency, visibility, and productivity gains deliver strong long-term ROI. Support resources, onboarding materials, and training programs also make adoption easier for teams and enterprises.

**What do you dislike about Smartsheet?**

While Smartsheet is highly powerful, some features still feel limited or lacking compared to other modern platforms, particularly in terms of flexibility and customization. Advanced setups can also have a learning curve, especially for formulas, automations, and cross-sheet workflows. Large sheets may occasionally experience performance slowdowns if not optimized properly, and certain enterprise-level capabilities can become costly for smaller teams.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps solve problems related to fragmented workflows, manual tracking, lack of visibility, and inefficient collaboration across teams. By centralizing data, automating processes, and connecting workflows in one cloud-based platform, it improves operational efficiency, reporting accuracy, accountability, and real-time visibility. This has helped streamline project management, reduce manual work, improve coordination between teams, and support faster decision-making.

  ### 37. Smartsheet: A Straightforward, Shareable Project Management Upgrade from Excel

**Rating:** 4.0/5.0 stars

**Reviewed by:** Victoria C. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Smartsheet?**

Smartsheet is a better version of Excel for project management - it improves upon the experience by allowing for milestones, health scores and features that are needed for project managers. Very straightforward and simple to use - a good alternate or solution for project plans that can be easily shared and understood throughout the organization.

**What do you dislike about Smartsheet?**

It can be cumbersome to use and rigid by nature - some of the rigidity is helpful like locking down rows and restricting edits. However, this rigidity and grouping of items can be cumbersome and no method to do so in bulk. Also, importing of sheets and project plans can be hit or miss as sometimes they import well but often it is not matching the branding or style and takes more time to update it for our preferences than to do so manually.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is solving project management planning and milestones and makes it clear to business users and members of the organization what the project status and outstanding deliverables, completed items and remaining work is transparently at an organization.

  ### 38. A Very Useful Excel-Like Tool for Easy External Sharing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dexter M. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Smartsheet?**

It is a very useful tool which has most functions from Excel and can share with other parties outside of our own organizations we work with.

**What do you dislike about Smartsheet?**

Not all Excel functions are covered.

When I aim to make a display with Smartsheet, it is limited by the in-built functions of the Dashboard. With the limitation, I then have to work around the in-built functions rather than displaying the summarized result in the way I wish to do. It does not help with user experience or our presentation.

Format of the cells such as date, does not support customization, which is a big down.

**What problems is Smartsheet solving and how is that benefiting you?**

It allows me to share tabulated data in real time to others.
It is better than a shared net disk and also records actions taken to avoid wrong editing.

  ### 39. Intuitive Management of Events and Projects with Smartsheet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arturo G. | Roca Madrid Gallery Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Smartsheet?**

I like how intuitive Smartsheet is. It allows me to keep all the information organized and concentrated in a single document. I also value the feature to manage user permissions by specific sections or areas of the document, which is very useful to prevent anyone from modifying or damaging the content without authorization.

**What do you dislike about Smartsheet?**

Perhaps it could be more visually appealing, or include a simpler functionality that allows you to zoom in or zoom out more easily and comfortably.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet allows me to have all the information gathered and compacted in a single document, and also manage user permissions so they contribute only in specific areas. This prevents other people from modifying or damaging the document, something that can sometimes happen with other tools like Excel.

  ### 40. Excel-Like Interface, Great Templates and Forms for Fast Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sofia P. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Smartsheet?**

Smartsheet has a familiar interface, somewhat similar to Excel, so it's easy to set up quick sheets, plans, logs. It also provides plenty of templates to get started with the more complex formats, such as Project Plans, which creates the required columns and dependency links. I also really like the Forms feature, where you can create a form to collect data, and send the link out to anyone, irrespective of whether they have a Smartsheet license or not.

**What do you dislike about Smartsheet?**

It is frustrating that it takes quite a long time to load in the browser to sign back in. Also, the fact that everyone needs a license to be able to contribute to the content of a sheet.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is an interactive tool, where you can assign rows/tasks to colleagues. It replaces Excel, with its smart templates and task assignment, which makes collaboration between colleagues easier and more productive.

  ### 41. Smartsheet Keeps Projects Organized and Teams Aligned

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eduardo D. | Consultor Jr, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Smartsheet?**

What I like most about Smartsheet is how simple it makes it to keep projects organized and everyone on the same page. I really like being able to track tasks, updates, and deadlines all in one place instead of digging through emails or multiple spreadsheets. It’s also super helpful for team collaboration and makes project management feel a lot less overwhelming.

**What do you dislike about Smartsheet?**

At first, Smartsheet can be pretty confusing to use because the platform isn’t always very intuitive for new users. Someone from my team actually had to walk me through how to use it in the beginning, but once you learn the basics it becomes much easier to manage projects and keep everything organized.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is helping my company improve time management for billable projects by allowing us to track how much time is being spent on different tasks and activities. This helps ensure that the time invested is efficient and aligned with the scope and conditions that were originally sold to the client, while also making project tracking and team coordination much easier.

  ### 42. Smartsheet Makes Project Management Simple and Collaborative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad O. | Salesforce Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Smartsheet?**

What I like most about Smartsheet is how it simplifies project and task management. The interface feels familiar, like a spreadsheet, so it’s easy to organize work, track progress, and collaborate with team members without a steep learning curve. I also appreciate that it keeps everything in one place, which improves visibility and saves time in day-to-day work.

**What do you dislike about Smartsheet?**

One thing I don’t like about Smartsheet is that some of the more advanced features can take a while to learn, especially when you’re setting up automations or more complex workflows. Also, managing multiple sheets and handling permissions can sometimes feel a bit confusing, particularly for new users who are still getting familiar with the platform.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps me keep projects, tasks, and team updates organized in one place, rather than juggling everything across different spreadsheets and tools. It improves collaboration, makes it easier to track deadlines, and reduces the need for manual follow-ups. Overall, it saves time and keeps my work more structured and organized.

  ### 43. Smartsheet Review 6.18.26 - project developer

**Rating:** 3.5/5.0 stars

**Reviewed by:** Will S. | Project Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Smartsheet?**

Customizability of different sheets and summary sheets, connectivity of different cells and rows, and tracking dates for projects in a pipeline are the main advantages to our team. Being able to upload documents and images  to sheets for easy access is very helpful. Organizing sheets by overarching category is also very helpful.

**What do you dislike about Smartsheet?**

The more complex your smartsheets, the more difficult it is to keep track of all the moving parts. A cell may be linked through 5+ different sheets and tracking down the origin of the cell to modify it is sometimes annoying. Manual data entry can also be very tedious (are the data processing AI integrations that can be included?)

**What problems is Smartsheet solving and how is that benefiting you?**

Data centralization, managing various dates and having project stages be reflected in pipeline overviews, compiling due diligence for data recording purposes.

  ### 44. Smartsheet Makes the Jump from Spreadsheets to Workflow Automation Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Doug T. | Project Manager & IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Smartsheet?**

What I like best about Smartsheet is that it gives users a realistic path from spreadsheets into actual workflow management without forcing a complete change in how people work. The interface feels familiar enough that office staff and field users can learn it quickly, but it still has powerful, feature rich automation and reporting capabilities.

Smartsheet automations have provided the biggest workflow improvement for us. Being able to trigger notifications, status updates, approvals, and reminders automatically cuts down heavily on manual follow-up and missed communication. Smartsheet reports enable us to see a specific view of a sheet without having to manager multiple sheets. 

The integrations are also a major benefit. Connecting workflows with Gmail, Google Drive, and other business systems helps keep information centralized.

Unexpectedly, one of the biggest advantages has been improving accountability and visibility between office staff and the field. Everyone can see current statuses, updates, attachments, and notes in one place, which reduces confusion and duplicate communication significantly.

Smartsheet has been an effective and affordable solution for us as our company has grown.

**What do you dislike about Smartsheet?**

Although the table view is a significant improvement, I’d like to see a wider selection of formatting options within the table view in the future, along with a more functional calendar/Gantt format without having to obtain additional add-ons.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet has greatly reduced our duplication of effort and improved communication, allowing us to keep more data in one place. It has also helped us create forms, sheets, and tracking systems for our fleet, warehouse, tools, and hardware. Overall, it’s become a playground where we can build and refine solutions that fit our needs.

  ### 45. Excellent Workflow & Project Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michiel V. | Practitioner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Smartsheet?**

What I like best about Smartsheet is the ability to automate and centralise our workflows in one platform. It allows us to generate reference numbers, track projects and help desk requests, and automatically communicate updates to the relevant departments without manual follow-ups.

I also really value the accessibility of the platform. Being cloud-based means I can access important project information from anywhere, whether I’m in the office, on-site, or working remotely.

Another standout feature is the visibility it gives across multiple developments and teams. It keeps everyone aligned, improves accountability, and makes reporting and tracking progress far more efficient.

**What do you dislike about Smartsheet?**

One area where Smartsheet could improve is the learning curve when setting up more advanced automations and workflows. While the platform is extremely powerful, some of the more complex features can take time to fully understand and configure correctly.

There are also times where customisation feels slightly limited compared to fully bespoke systems, particularly when trying to tailor highly specific reporting layouts or workflows.

That being said, the overall benefits and efficiency gains far outweigh these minor frustrations, and the platform continues to work extremely well for our operational needs.

**What problems is Smartsheet solving and how is that benefiting you?**

A app would be great - if not already, and I might not know about it.

  ### 46. Driving Project Delivery Through Collaboration and Ownership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Navya M. | PROJECT MANAGEMENT SPECIALIST, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2026

**What do you like best about Smartsheet?**

What I like best about Smartsheet is the visibility it provides across projects. Since I manage multiple projects simultaneously, having project plans, dashboards, automations, and reporting in one place helps me stay organized and quickly identify risks, dependencies, and upcoming milestones. I also enjoyed being involved in the migration and testing process, which helped me better understand how to leverage its capabilities to improve project tracking and reporting.

**What do you dislike about Smartsheet?**

The learning curve can be challenging for new users, and some advanced configurations and automations require additional setup and troubleshooting to work effectively.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet provides a centralized platform for project planning, tracking, reporting, and collaboration. It improves visibility across projects, streamlines status reporting, and helps me manage timelines, risks, and action items more efficiently, resulting in better project oversight and stakeholder communication.

  ### 47. Versatile Tool with Easy Setup, Minor Customization Limits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gesabel G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Smartsheet?**

I use Smartsheet for a lot of things like project trackers, timelines, inventory management, asset management, content trackers, and even run of shows. It's easy to use in many cases and allows us to share sheets easily with people both within and outside of our organization. Smartsheet makes it easy to gather information in forms and automate it as well. I really like the ability to create dashboards to curate information visually. It's valuable for managing multiple projects simultaneously, grouping related sheets, and for presentations when we need to showcase data and information. The initial setup was very easy.

**What do you dislike about Smartsheet?**

It has some limitations for customization. Customization of the sheets toolbar is limited, you can only make certain changes to the whole row versus individual cells and vice versa. I think it lacks a little in the timeline aspect as well, in order to automize it.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet for project trackers, timelines, and inventory management. It solves management and tracking issues and simplifies sharing sheets. It helps gather information, create dashboards, and automate tasks, which is valuable for managing multiple projects and presentations.

  ### 48. Efficient, User-Friendly Project Management with Powerful Dashboards and Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rafael P. | Program Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Smartsheet?**

What I like best about Smartsheet is its intuitive UI/UX and the simplicity of its dashboard, which makes project tracking, reporting, and workflow management highly accessible even for users without advanced technical expertise. The platform offers clear visualizations, customizable dashboards, and easy-to-navigate tools that allow teams to quickly monitor KPIs, deadlines, and operational progress.
Its integrations with widely used platforms such as Microsoft Office, Google Workspace, Slack, and other enterprise tools significantly improve collaboration and centralize workflows. In terms of performance, Smartsheet is reliable and efficient for managing both simple and complex projects, especially when coordinating multiple teams or large-scale operational initiatives.
From a pricing and ROI perspective, Smartsheet delivers strong value by improving productivity, automating repetitive tasks, and enhancing organizational visibility, which can save substantial time and operational costs. Support and onboarding are also notable strengths, with accessible learning resources, templates, and customer service that help organizations implement the platform effectively.
Finally, Smartsheet’s growing AI and automation capabilities add further value by streamlining processes, generating insights, and reducing manual administrative work. Overall, its balance of ease of use, functionality, and scalability makes it a highly effective work management solution.

**What do you dislike about Smartsheet?**

While Smartsheet is a powerful platform, there are some areas that could be improved. From a UI/UX perspective, although the dashboard is intuitive, certain advanced features and administrative settings can feel less user-friendly and may require a learning curve for new users. Some workflows or automation configurations can also become complex without prior experience.
Regarding integrations, while Smartsheet connects well with many major platforms, some integrations may require additional setup, third-party connectors, or premium plans to unlock full functionality, which can limit accessibility for smaller teams.
In terms of performance, large sheets or highly complex workspaces can occasionally experience slower load times, especially when managing extensive datasets or multiple automated processes simultaneously.
Pricing can also be a concern, as Smartsheet may feel expensive for smaller organizations or nonprofits with limited budgets, particularly when advanced features, premium integrations, or enterprise-level capabilities are required.
Support and onboarding resources are generally strong, but some users may find that fully leveraging the platform’s more advanced functions requires additional training or time investment.
Finally, while Smartsheet’s AI and automation tools are improving, they may not yet feel as advanced or comprehensive as some competing platforms that offer deeper predictive analytics or more sophisticated AI-driven insights. Overall, while Smartsheet is highly effective, improvements in affordability, advanced usability, and AI sophistication could further enhance the experience.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet solves major challenges related to project organization, workflow management, and team collaboration by centralizing tasks, reporting, and operational tracking into one platform. Its intuitive dashboard and user-friendly interface make it easier to monitor progress, manage deadlines, and maintain visibility across multiple projects, reducing the fragmentation and inefficiencies that often come with using multiple disconnected tools.
This has significantly improved productivity, accountability, and decision-making by streamlining communication, automating repetitive processes, and providing real-time insights. The platform’s integrations and scalable functionality also support long-term operational growth, delivering strong ROI through time savings, better resource management, and more efficient execution of complex initiatives.

  ### 49. Smartsheet: flexible sharing, easy to use, and very fast support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Massimo A. | Sr. Automation Engineer (EMEA), Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Smartsheet?**

The most useful aspect for me is the ability to share parts of the projects with specific collaborators, who can contribute even without necessarily having a Smartsheet account.

Moreover, the ease of use from the start, the different views, and the dynamic summaries offer a toolkit that genuinely helps and saves time. Not to mention the performance and the fact that it is used from a browser: it is cross-platform and therefore viewable anywhere.

Also, the uploading of content from Excel was immediate, allowing me to effortlessly integrate pre-existing parts of the project. The price is certainly competitive when compared to other solutions on the market.

The AI allows you some simplifications, such as graphically displaying project details, but in my opinion, it still needs to grow.

Finally, the support is extremely fast and competent. I especially appreciate the new features that continue to enrich the offering: sometimes it's almost difficult to stay updated.

**What do you dislike about Smartsheet?**

One aspect I would like to see further developed is the management of project tasks. For example, the ability to link specific tasks in an end-to-end manner and not just end-to-start.

**What problems is Smartsheet solving and how is that benefiting you?**

It helps me a lot to manage similar projects in parallel, using automation workflows as real agents for managing changes and deadlines.

Moreover, the creation of dashboards for presentations updates dynamically: once the dashboard is set up, you no longer have to worry if you're asked for a presentation at the last minute. Everything is already ready; just keep the tasks updated.

  ### 50. Smartsheet Dashboards: Clear, Well-Organized, and Improved Fast from Feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michal T. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Smartsheet?**

Project dashboards and task sheets provide a great workspace with well-structured tables and clear organization. I’m also happy to see that Smartsheet continuously updates both the platform and the dashboards.

One thing I especially appreciated was how responsive they were to feedback — after I reported that some numbers in dashboard charts were overlapping and hard to read, the issue was fixed within about a month. That really impressed me. Now my project dashboards are much clearer, readable, and easier to work with.

**What do you dislike about Smartsheet?**

Sometimes backup processing can take longer than expected. Also, some of my colleagues occasionally had issues logging in, although I personally have never experienced this problem myself — just mentioning it for transparency.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps us manage, track, and document projects and workflows in one place. It gives me a clear overview of ongoing projects, task lists, current progress, and planned changes. This makes it much easier to stay organized, prioritize work, and keep track of what needs to be done and what is coming next in our projects.


## Smartsheet Discussions
  - [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) - 8 comments, 6 upvotes
  - [In what ways has Smartsheet transformed project management and team collaboration in your organization?](https://www.g2.com/discussions/in-what-ways-has-smartsheet-transformed-project-management-and-team-collaboration-in-your-organization) - 3 comments, 4 upvotes
  - [How can I best make use of the dashboard feature?](https://www.g2.com/discussions/how-can-i-best-make-use-of-the-dashboard-feature) - 1 comment, 2 upvotes
  - [Any thoughts on linking SmartSheet to BlueBeam Revu? It would be great to be able to track Markup List in SmartSheet without having to export.](https://www.g2.com/discussions/any-thoughts-on-linking-smartsheet-to-bluebeam-revu-it-would-be-great-to-be-able-to-track-markup-list-in-smartsheet-without-having-to-export) - 1 comment, 2 upvotes
  - [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) - 10 comments, 1 upvote

- [View Smartsheet pricing details and edition comparison](https://www.g2.com/products/smartsheet/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+22%3A09%3A46+-0500&secure%5Bsession_id%5D=ae5f2814-d5e0-4129-a47f-327eab752e92&secure%5Btoken%5D=c63e43aa765d16e6746e5edc8aed5376a768cb24b4b611ce45d5cad07d5e66ac&format=llm_user)
## Smartsheet Integrations
  - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Aeries SIS](https://www.g2.com/products/aeries-sis/reviews)
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Aspire](https://www.g2.com/products/aspire-aspire/reviews)
  - [Asset Vision](https://www.g2.com/products/asset-vision/reviews)
  - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews)
  - [Avoma](https://www.g2.com/products/avoma/reviews)
  - [Azure Boards](https://www.g2.com/products/azure-boards/reviews)
  - [Azure SQL Database](https://www.g2.com/products/azure-sql-database/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Brandfolder](https://www.g2.com/products/brandfolder/reviews)
  - [CentralReach](https://www.g2.com/products/centralreach/reviews)
  - [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Creatio](https://www.g2.com/products/creatio/reviews)
  - [Databox](https://www.g2.com/products/databox-databox/reviews)
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Easy PDF](https://www.g2.com/products/easy-pdf/reviews)
  - [EcoOnline](https://www.g2.com/products/ecoonline/reviews)
  - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews)
  - [Excel Chart Animation](https://www.g2.com/products/excel-chart-animation/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [FocalScope](https://www.g2.com/products/focalscope/reviews)
  - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google for Education](https://www.g2.com/products/google-for-education/reviews)
  - [Google Translate](https://www.g2.com/products/google-translate/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews)
  - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews)
  - [Harvest](https://www.g2.com/products/harvest/reviews)
  - [Help Scout](https://www.g2.com/products/help-scout/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Infor Customer Relationship Management (CRM)](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews)
  - [Infor LN](https://www.g2.com/products/infor-ln/reviews)
  - [Instrumentl](https://www.g2.com/products/instrumentl/reviews)
  - [Ivanti Neurons for ITSM](https://www.g2.com/products/ivanti-neurons-for-itsm/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Kip Enterprise](https://www.g2.com/products/kip-enterprise/reviews)
  - [KNIME](https://www.g2.com/products/knime-analytics-platform/reviews)
  - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews)
  - [Linnworks](https://www.g2.com/products/linnworks/reviews)
  - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Mapsly](https://www.g2.com/products/mapsly/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Fabric](https://www.g2.com/products/microsoft-fabric/reviews)
  - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [OASIS](https://www.g2.com/products/oasis/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OnePager](https://www.g2.com/products/onepager-onepager/reviews)
  - [OpenAsset](https://www.g2.com/products/openasset/reviews)
  - [OpenLearning](https://www.g2.com/products/openlearning/reviews)
  - [Oracle Aconex](https://www.g2.com/products/oracle-aconex/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle JD Edwards EnterpriseOne](https://www.g2.com/products/oracle-jd-edwards-enterpriseone/reviews)
  - [Oracle Primavera](https://www.g2.com/products/oracle-primavera/reviews)
  - [Palantir Foundry](https://www.g2.com/products/palantir-foundry/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Planview Portfolios](https://www.g2.com/products/planview-portfolios/reviews)
  - [PowerBI Tiles Pro](https://www.g2.com/products/powerbi-tiles-pro/reviews)
  - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews)
  - [PowerSchool Unified Insights](https://www.g2.com/products/powerschool-unified-insights/reviews)
  - [Process Street](https://www.g2.com/products/process-street/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [Python](https://www.g2.com/products/python/reviews)
  - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [Resource Management by Smartsheet](https://www.g2.com/products/resource-management-by-smartsheet/reviews)
  - [ROLLER Software](https://www.g2.com/products/roller-software/reviews)
  - [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews)
  - [Sage 300](https://www.g2.com/products/sage-300/reviews)
  - [Salesflare](https://www.g2.com/products/salesflare/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Simpro](https://www.g2.com/products/simpro/reviews)
  - [Skedda](https://www.g2.com/products/skedda/reviews)
  - [Skyward Student Information System](https://www.g2.com/products/skyward-student-information-system/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [SlackNotify](https://www.g2.com/products/slacknotify/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [SuiteProjects Pro](https://www.g2.com/products/suiteprojects-pro/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Task Manager 20|20](https://www.g2.com/products/task-manager-20-20/reviews)
  - [The Jupyter Notebook](https://www.g2.com/products/the-jupyter-notebook/reviews)
  - [TrackWise](https://www.g2.com/products/honeywell-trackwise/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Trimble Connect](https://www.g2.com/products/trimble-trimble-connect/reviews)
  - [Unanet AE ERP](https://www.g2.com/products/unanet-ae-erp/reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Vista](https://www.g2.com/products/trimble-vista/reviews)
  - [Visual Studio Code](https://www.g2.com/products/visual-studio-code/reviews)
  - [WeInfuse](https://www.g2.com/products/weinfuse/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [WorkApps](https://www.g2.com/products/workapps/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews)

## Smartsheet Features
**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Drag & Drop
- Recurring Tasks

**Portfolio Management**
- Portfolio Types
- Planning
- Alignment
- Portfolio Mix

**Setup**
- Activities
- Dependencies
- Notifications

**Platform Basics**
- Drag & Drop Scheduling
- Project and Task Lists Organization
- Project Templates
- Budgeting and Cost Estimation
- Team Member Roles
- Automated Alerts and Notficiations

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop
- Mass Updates

**Automation**
- Workflows
- Customization
- Data repository

**Communication**
- Chat
- Discussions
- External
- Feedback

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies

**Project Management**
- Dependencies
- Priorities
- Lean Management

**Management**
- Audit Trail
- Integration

**Content Planning**
- Content Organization
- Task Assignment
- Content Scheduling

**Task Management**
- Task Prioritization
- To-Do Lists
- Dependencies
- Recurring Tasks

**Administration**
- Permissions
- Procedures
- Remote Work

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling

**Resource Management**
- Definition
- Allocation
- Optimization

**Project management**
- Task Prioritization
- Dependencies
- Planning
- Views
- Scheduling
- Critical Path
- Dashboards

**Controls**
- Custom Views
- Followers
- User Management
- Public Sharing

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards

**Data & Analytics**
- Data Consolidation
- Visualizations
- Performance
- Risk Analysis

**Workload**
- Resource Allocation
- Workspace
- Configuration
- Insights

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Marketing Campaign Performance**
- Performance and ROI Tracking
- Activity Tracking

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Communication & Collaboration**
- Communication Channels
- Document Management
- Collaboration

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Strategy - Project and Portfolio Management**
- Simulation
- Tracking
- Planning
- Objectives
- Visiblity
- Alignment
- Risk Management
- Implementation
- Optimization
- Prioritization

**Agentic AI - Marketing Calendar**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Cost Management**
- Project Budgeting
- Time & Expense
- Profitability

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integration**
- Front Office
- Back Office
- External data

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Work Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

**Other Features**
- Integrations
- Reporting

## Top Smartsheet Alternatives
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (15,105 reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,353 reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,453 reviews)