Rippling Reviews & Product Details

Riplling's self-service portal has totally change how our team operates, it wasn't just a place to check paystub, it is a command center where employees handled their own benefits management and life-event changes. Schedule management tools are a massive relief to manage vacations, sick leave, and even a complex overtime rules are tracked automatically. Implementation process is easy because of the guided migration, we've been assigned a dedicated specialist customer support that helped map our existing payroll data and state-specific compliance support rules directly into the employees payroll settings.

In addition, we transform from overly-manual spreadsheet operation into a fully integrated HR code system and IT system(slack integrated) just under three weeks and have been using the system for almost three years everyday without any major issue. Review collected by and hosted on G2.com.

What I dislike with Rippling's mobile apps is lacking of advanced administrative capabilities, currently, to resolve complex schedule management conflicts or compliance audits still require for a desktop version of the platform. Review collected by and hosted on G2.com.

Rippling work very well in several administration management especially with time, attendance, and PTO that allow me to clock in via the mobile apps, and the system automatically remark overtime or missed break based on local labor laws. The benefits administration is impressive, during open enrollment, our team can compare plans side-by-side and any changes they make (including life events) is automatically update their payroll deduction without us lifting a finger. We use Rippling daily for everything from shift scheduling to expenses approvals. Best example of integration is how its connect with Slack and Google Calendar, when an employee's PTO is approved, it automatically updated their status in Slack and mark the as "out of office" on the team calendar. Easy implementation to transition our entire workflow and sync our existing 401(k) and health carries in less than three weeks. Review collected by and hosted on G2.com.

My experience with Rippling is positive and easy to use, while the customer support is generally helpful, it can sometimes be inconsistent with response time for complex technical issues, often relying on a ticket-based system rather than phone support that can solve issue instantly. Review collected by and hosted on G2.com.

We are a small startup that started last year backed by Y Combinator, the same accelerator that incubated Rippling. We use Rippling as our standard HR system and payroll management, which allows us to delegate tax deduction, health insurance, 401K without having to set it up from scratch. As part of the Y Combinator deal, we also get 1 year of free Founder Mode subscription which helps us evaluate the product at no cost which is excellent. Our fundamental reason for picking Rippling over other startup-focused HR companies was the maturity of the platform and their top tier sales team, which can be pushy at times but generally were quite helpful. More over, their support team is excellent which has really quick turnaround time on Slack. We use Rippling every week for our payroll checks and its been really smooth. We also integrate it with our health insurance reimbursement through Salusion which has been great. The migration and implementation was also great and seamless thanks to their onboarding team. Review collected by and hosted on G2.com.

Sometimes it can feel a bit overwhelming and hard to navigate. The sales team is also somewhat pushy which is not fun. The platform has a lot of features and not all are relevant for a small startup. Review collected by and hosted on G2.com.

Rippling offers so many services altogether in one package - instead of having to log in to multiple services, we now have just one place to go. It is the most affordable comprehensive software suite I have seen so far. So far, customer support has been fantastic. Most of our staff were able to make the switch over from the prior services we used with ease. QBO users will have to download/upload or manually enter vendors into the Bill Pay app, as Rippling does not currently offer a direct import from QuickBooks, and we had to troubleshoot a couple of errors I made in the setup to get the syncs to work correctly, BUT - other than that, the syncing is super smooth and I love it. Review collected by and hosted on G2.com.

It was a little difficult to set up (we chose the DIY approach, so that probably affected our point of view). However, our implementation team was very responsive and helpful. Because it is so robust and we have so many apps at our fingertips, it can be difficult to remember where to go when we need to adjust a certain setting. I have been the main driver of the implementation and after 6 weeks of daily usage, I finally feel like I know most of my way around. Review collected by and hosted on G2.com.

I love how personal and organized it feels. The notifications are perfectly timed and include just enough detail to tell me what they’re for, but still in a fun and exciting way. I also really enjoy the website layout; it’s very easy to find anything I’m looking for! Review collected by and hosted on G2.com.

I honestly don’t think there’s anything I dislike, which is shocking to say because I’m a tough critic. It really is just so user-friendly to set up! Review collected by and hosted on G2.com.

It had potential to be a good platform but it didn't deliver. Review collected by and hosted on G2.com.

It did not perform as advertised. They claimed to be about supporting small businesses, but I have yet to see that in practice. Instead, they seem to hide behind contracts rather than do what I believe is the right thing. Review collected by and hosted on G2.com.

What I like best about Rippling is the platform’s ability to bring multiple HR functions together in one system. It provides a centralized place to manage employee data, payroll, and other HR operations, which helps streamline processes and improve efficiency. The interface is user-friendly, and the system allows for good visibility into employee information and workflows. Additionally, the flexibility in configuration and reporting makes it easier to manage HR operations and adapt the system to organizational needs. Review collected by and hosted on G2.com.

One area that could be improved in Rippling is the implementation experience, particularly for India payroll. There were a few instances where timelines shifted, leading to back-and-forth communication and follow-ups to complete certain configurations. More proactive communication, clearer implementation milestones, and stronger adherence to deadlines would help make the onboarding process smoother for customers. Review collected by and hosted on G2.com.

I use Rippling for all of our HR materials, like getting W-2s, putting in pay, days off, filling out forms, and healthcare. I find it pretty intuitive and clear. It gives me what I need on the homepage, so I just click, and I'm done. It's very secure, and I find it really great. Rippling keeps us organized as an organization with HR tasks, and I don't even need to talk to an HR person—I just use Rippling. I like that Rippling has a checklist on the homepage telling me what I need to do and complete, so I don't have to dig for it, and it clears once I'm done. The left-hand navigation also makes it easy to submit time off and get my W-2s or CNA history. It's just not a hard system to navigate. Having these features simplifies my experience logging into the system and accessing the information I need quickly without spending a ton of time. Review collected by and hosted on G2.com.

I'd love a summary of what benefits I'm signed up for. It's listed, but it's all kind of healthcare jargon. It would be helpful if there was a clear explanation of my healthcare benefits and how they're actualized. Also, a summary of vacation days used over the year would be nice, especially since we have unlimited time off, just to know. Review collected by and hosted on G2.com.

I like that I can see all of my benefits information and I love that I can clock in and out through the mobile app right from my phone. Rippling makes accessing all of my pay information and clocking in and out super easy. I can always access all of my benefits information, information about my employer and their administration team, and much more. Being able to do it quickly through my phone is so convenient. I also don't have to hunt around for my insurance/benefits information - it's all easily accessible in one tab. Review collected by and hosted on G2.com.

The mobile app could be a little confusing to those who aren't tech-savvy. Plus, you can't add favorites on the mobile app, or at least I don't think you can. I like being able to access my most used apps through the favorites tab on the web browser. Review collected by and hosted on G2.com.

Rippling has been a game changer for our team. What I love most about it is how user-friendly it is the interface is clean, intuitive, and easy to navigate, even for non-tech-savvy users. On top of that, having HR, payroll, and IT all in one place is a huge time-saver. No more juggling multiple tools or platforms everything you need is right there in a single dashboard.

The onboarding process is smooth, payroll runs like clockwork, and the automation features significantly reduce manual work. It's clear that Rippling was built with the end user in mind.

Overall, I highly recommend Rippling to any business looking to streamline their HR operations. It's one of those tools that once you start using it, you wonder how you ever managed without it. Review collected by and hosted on G2.com.

While Rippling is an excellent platform overall, there are a couple of areas that could be improved. The pricing can be on the higher side, especially for smaller businesses or startups working with tighter budgets. Additionally, there is a slight learning curve when first getting started it takes some time to explore and fully understand all the features the platform has to offer. That said, once you get the hang of it, the experience is very smooth and worth the investment. Review collected by and hosted on G2.com.