Nooks Reviews & Product Details

I use Nooks to call all of my prospects, and it makes it a lot easier to make many calls at the same time and filter those calls. It's like having an AI assistant that helps me change phone numbers without me doing it at the scrum, which is very useful. I get to see the profiles easily, and it's easy to integrate with other tools. What I like most about Nooks is the fact that I can do the job of three people at the same time. I can make up to five calls simultaneously and go through a massive spreadsheet of phone numbers a lot faster, making around three to four hundred calls within an hour. It quickly classifies calls, letting me know if a phone number is not working or if there's an AI assistant so I can prioritize accordingly. It's really, really good. Review collected by and hosted on G2.com.

It could be useful to add foreign phone numbers, like having a French phone number if I'm calling France or a Spanish phone number if I'm calling Spain. Review collected by and hosted on G2.com.

I use Nooks for calling, reporting, and review meetings. I really appreciate how Nooks simplifies the entire calling process and reduces manual effort. It helps reduce manual dialing and repetitive tasks, keeps everything organized in one place, and makes outreach much more efficient. The efficiency of tracking performance and improving connect rates is a big plus. The initial setup was smooth and easy to navigate, with a straightforward interface that made the onboarding process uncomplicated. Review collected by and hosted on G2.com.

It works well but improving stability during high volume dialing and making reporting more accurate would make the experience even better. During high volume or parallel dialing, the platform can occasionally lag or hang, which interrupts the flow and wastes time. On the reporting side, I've noticed a mismatch in actual dialing time versus what gets recorded so making the tracking more accurate would really help. Also, when I'm already talking to one prospect and at the same time another prospect calls, it should not ring the bell then I'm not able to hear anything the prospect is saying and it is also distracting. Review collected by and hosted on G2.com.

I really like Nooks for cold calling campaigns and generating reports. Its auto and parallel dialing feature reduces the manual task and increases my connect rate. The single user-friendly dashboard where I can get all the information together is very helpful. The auto dialing process is efficient, and I love that we can generate new numbers on the spot. I also appreciate using the reporting and dialer parts, especially for team reports and bar graphs. The suggestive part for objections on calls and better connection rates were a major factor in switching from our previous product. Setting up Nooks was quite easy, with no significant challenges. Review collected by and hosted on G2.com.

One thing that can be improved is sometimes for incoming calls we don't get real-time visibility of the call details, which causes some trouble. The information of the caller is not visible to me; it takes 2-3 minutes sometimes. Review collected by and hosted on G2.com.

I like the call reporting features on Nooks. The user-level information, persona-level information, and insights are helpful, and they help me plan my weeks and outreach ahead of time. Review collected by and hosted on G2.com.

I don’t like that Nooks doesn’t load all contacts from a company during a one-off call. It only pulls in a few, which limits my options when I’m searching for and calling prospects in Nooks using the One-off feature. Review collected by and hosted on G2.com.

The speed for dialing and the features to categorize the calls Review collected by and hosted on G2.com.

Feedback on Nooks

Information Overload: There is often too much information and too many visual elements displayed at once. The UI can feel cluttered, making it overwhelming and difficult to focus on the task at hand.

Persistent Dialing Issues: The automated calling logic can be frustrating. For instance, even after leaving a voicemail or finishing a conversation, the system sometimes continues to dial the contact's secondary numbers automatically.

Call Log Management: The way calls are logged or synced can feel messy, especially when trying to track which specific interaction took place. Review collected by and hosted on G2.com.

I use Nooks for calling, and I’m genuinely impressed by features like auto dialing and parallel dialing, which help me connect with prospects quickly. The AI summary feature is also very helpful for keeping track of conversations. I also find that auto disposition saves me time on manual updates, which improves my overall efficiency. On top of that, the initial setup was straightforward and easy. Review collected by and hosted on G2.com.

The dial time shown in the reporting doesn’t seem to be calibrated properly. I’m spending more time on calls, but the reports consistently show less time than I actually spent. Review collected by and hosted on G2.com.

Nooks has been an extremely powerful tool for our SDR team. The UI is very intuitive for setting up your call lists. There are deep integrations with our CRM and SEP. The performance and uptime is much better compared to other dialing tools that we've used in the past. Pricing compared to the market seems more than reasonable. The Nooks support team has been extremely responsive when there are questions posed by our team. And The AI tooling enhancements have made it a lot more efficient to surface specific calls/objections that should be reviewed. Review collected by and hosted on G2.com.

I can't really highlight anything that I dislike. Review collected by and hosted on G2.com.

This is one of the tools that you really enjoy using. Everything works smoothly and is very easy to understand. Seamless integration with your stack combined with innovative features delivers great experience so far.

Also as a bonus you're able to listen to your playlist while waiting for the person to answer. So, now instead of waiting anxiously for the prospect to reply, you're just listening to your favorite song, absolute 10/10 Review collected by and hosted on G2.com.

Nothing yet, Have been using for a couple of months so far, no issues. Integrations work great, tool works fast. Review collected by and hosted on G2.com.

The power dialer is a great tool because on a sales side the ability to call as many people and get a fast pick up is the name of the game! Review collected by and hosted on G2.com.

I think the UI is a little choppy. The domain isn't the most pleasing to the eye because there is a lot happening. I think the performance at times can be a little slow which can cause a mishap on the pick up side. Review collected by and hosted on G2.com.

I like how easy and quick Nooks is to use. The ease of tagging everything has been seamless for me, and I just love the parallel dialing feature. It gets through calls incredibly fast. The initial setup was also very easy, which made getting started a breeze. Nooks has helped me increase the number of calls I can make, going from about 40 calls in an hour to almost 100, which lets me get more touches in outreach. I appreciate that it reduces my workload because I'm not spending so much time manually inputting the calls and logging them. Review collected by and hosted on G2.com.

I would say maybe the ease of when tone answers, having that slight delay is the biggest concern and then just the ease of navigating the page of the prospect. So that could be able to find reasons for outreach a little easier. Not so great. Review collected by and hosted on G2.com.