Nooks Reviews & Product Details

Nooks has completely transformed how I approach outbound calls. The power dialer saves me hours each week by eliminating downtime between dials, letting me focus on meaningful conversations instead of waiting for connections. I love how intuitive and easy it is to use, and the ability to track performance in real time keeps me motivated and on target. Review collected by and hosted on G2.com.

There’s not much to dislike, but I’ve noticed occasional glitches with call connections or slight lags when switching between features. Review collected by and hosted on G2.com.

I really like how Nooks provides significant time savings in prospecting. The accessibility of the platform is also something I appreciate, as it allows me to find new prospects effortlessly. The AI prospector tool is a standout feature for me because it quickly identifies numerous new contacts, making the process much faster than if I were to do it manually. This tool is truly my favorite aspect of Nooks. The initial setup of Nooks was very easy, with the guidance of a team member, ensuring a smooth transition. This simplicity in setup adds to the overall convenience of using Nooks. Review collected by and hosted on G2.com.

I think Nooks could improve its integration capabilities as they sometimes experience minor issues. Specifically, there are occasional hiccups when moving contacts through cadences. While these issues are minimal, they can still disrupt the workflow. Review collected by and hosted on G2.com.

I find Nooks incredibly valuable because it enables me to dial efficiently without having to rely on Outreach to upload quickly. This enhances my ability to manage my work independently and streamlines the dialing process. Additionally, I appreciate the flexibility Nooks provides in customizing and personalizing our processes, which was a significant factor in my team's decision to switch from our previous tool, Orem. Moreover, for a user, the initial setup of Nooks was straightforward and quick, as it only took me about two days to get accustomed to it, which was a pleasant surprise. The easy integration with tools like Outreach and Salesforce further enhances its utility in our workflow. Overall, these features and experiences contribute to a highly positive impression of Nooks, making it a tool I would recommend to others. Review collected by and hosted on G2.com.

I find that while Nooks offers more functionality than I experienced with Orem, there are still aspects that could ideally be customizable. This suggests a limitation in the flexibility or personalization of certain features within the software, which could be improved to better meet specific needs or preferences. Review collected by and hosted on G2.com.

Nooks has an intuitive UI that I was able to understand and get up to speed with quickly. It quickly became my dialer of choice, I use it for hours everyday and have seen multiple useful features rolled out on the past few months. I particularly love the AI call summaries and love that I get quick responses regarding any feature requests when I think of stuff. It feels like Nooks really cares, which just furthers my love for the product Review collected by and hosted on G2.com.

Some of nooks strengths are also its downsides. Speed of dialing can make it hard. My main gripes are small feature glitched, like:

- when I mark someone as "left company" on their first phone number, it still calls their additional phone numbers

- Smart lists overriding other call dispositions... calling people who I have since marked bad fit Review collected by and hosted on G2.com.

The most helpful aspect of Nooks is its AI-powered functionality. The AI call summaries and automated note-taking are incredibly useful, saving a ton of time that would otherwise be spent on manual data entry. Review collected by and hosted on G2.com.

I found the training provided to be a bit lacking, and it seemed the product person wasn't fully aware of all the different ways to use the platform. For example, a simple but essential feature like the "one-off call" was something I discovered on my own, which was much easier for making quick, unscheduled calls. Review collected by and hosted on G2.com.

Nooks has absolutely changed how I do my outreach. Allowing me to review all information and dial a large number of contacts in just a few minutes.

Whenever there are glitches, the Nooks team is on top of it to make sure I can get back on the phones as soon as possible.

I also think the waterfall phone number enrichment is extremely helpful. It might be the best feature. My CRM does not always pull a phone number, but when I enrich the phone numbers on Nooks, it always pulls a number for me. Review collected by and hosted on G2.com.

There have been a few glitches in the system and sometimes it does not pick up that someone answered the phone until it is too late, which then I am not able to speak with the prospect.

Whenever there are glitches though, the Nooks team is on top of it to make sure I can get back on the phones as soon as possible. Review collected by and hosted on G2.com.

Nooks allows me to make 100+ dials in less than an hour. Gone are the days of dialing all day long. I appreciate the ability to have all the prospects information populate in front of me upon them answering , equipping me for every conversation. Review collected by and hosted on G2.com.

I wish that you could hear the prospect in the call recordings, but I know there's not much we can do to change that due to state laws. Sometimes you can't hear the person on the other side say "hello" and have to assume they already said it, which can result in talking over them sometimes. Review collected by and hosted on G2.com.

At my current company we used to use Orum as our dialler but would always have issues with connectivity, connect rates, and always issues with the lag time when connecting to a prospect. Once we moved and tested Nooks we found that all of the above were improved immensely. The UI was also a big upgrade and the feature set that Nooks comes with is much more rich and impressive as well as helpful for day to day use. The reporting aspect of Nooks is very detailed and goes in depth a lot more than Orum. Would highly recommend it to other organizations looking to find a sales tool such as Nooks. Review collected by and hosted on G2.com.

Honestly speaking there isn’t anything that I would say I dislike about it at the moment. Review collected by and hosted on G2.com.

What I like best about Nooks is that it takes care of the busywork dialing, notes, and tracking so I can just focus on the actual conversations or on doing something else simultaneously while waiting for someone to pick up. The parallel dialing and real-time coaching make outreach faster and smarter Review collected by and hosted on G2.com.

One thing I dislike is that the integration between Nooks and Outreach could be smoother, and sometimes it marks a live conversation as a voicemail when it’s not. Review collected by and hosted on G2.com.

What I like best about Nooks as an ADR is how it streamlines and energizes my calling process. The structured call blocks keep me focused and accountable, while the real-time collaboration lets me see who else is dialing, share quick tips, and get motivation from the team. I also love that all the tools I need—CRM, dialer, and notes—are integrated in one place, so I’m not constantly switching tabs. Review collected by and hosted on G2.com.

Occasionally, the real-time collaboration can be distracting if side chats or discussions pull focus from calling. And like any software, there can be occasional glitches or lag that slow down workflow, though those are usually temporary. Review collected by and hosted on G2.com.