Customer.io is a platform that is responsible for sending emails to customers, marketing messages, among others.
This tool guarantees a direct interaction with the client, generating a degree of satisfaction and reliability to each one of them.
I like this platform that has a very powerful segmentation tool, which allows the use of relevant customer data such as events, e-mail interaction, among others. To then proceed to communicate with this.
I also like this tool that offers various integrations with very important and useful platforms. Among these are Salesforce, Gmail, Zapier, etc.
This platform also provides sales reports that turn out to be very useful.
I do not like this platform that it is necessary to have knowledge of HTML to be able to optimize the designs of the emails.
I also find that the prices of this platform are quite high, the most economic plan is $ 100 per month. This really is a bit expensive compared to other similar tool prices.
I recommend Customer.io to companies or businesses that are interested in this type of marketing and platforms that facilitate this work, since this tool offers a free plan for two hundred contacts, which is quite useful and timely to start.
I am very satisfied with this platform and that is why I recommend it.
The flexibility offered by Customer.io is incredible and it has not been possible to experience it with other platforms.
It is incredible the security that transmits us to work with this platform when sending information to our clients. Because we are sure of the work that was done and agree that it is the most appropriate. It also allowed us to feel safe by correcting possible errors before they caused great damage.