Greenhouse Reviews & Product Details

Greenhouse ATS has been an excellent addition to our recruitment tech stack. From the very beginning, the platform stood out for its ease of use. The interface is intuitive, well structured, and easy for both recruiters and hiring managers to navigate without extensive training. The implementation process was smooth and well supported, allowing our team to get up and running quickly with minimal disruption.

When it comes to customer support, one of the highlights has been the strong set of learning resources and documentation available. The platform provides clear guides, help articles, and step by step resources that make it easy to understand processes, troubleshoot issues, and learn new features independently.

We use Greenhouse frequently in our day to day hiring operations, and it has significantly streamlined our workflow. The system offers a strong range of features, from candidate tracking and interview scheduling to structured hiring workflows and reporting tools. Its ease of integration is another advantage, especially the seamless connection with LinkedIn and other job boards, which makes sourcing and managing candidates much more efficient. Review collected by and hosted on G2.com.

Since we migrated to Greenhouse from our previous ATS just 3–4 months ago, one thing we’re still figuring out is how to automate parts of the availability requests and interview-scheduling tasks. It’s a little complex, but I’m sure we’ll get it sorted out within a week or two. Review collected by and hosted on G2.com.

Greenhouse provides a very structured approach to recruitment. The interview pipeline is easy to customize, which helps keep hiring processes consistent across teams. Collaboration between hiring managers, recruiters, and interviewers is smooth because feedback is centralized and easy to track. I also like the integrations with other HR and productivity tools, which makes it easier to manage the entire hiring workflow in one place. Review collected by and hosted on G2.com.

The platform can feel a bit complex at first, especially for new users who are not familiar with ATS systems. Some configuration options require admin support, and reporting could be more flexible without needing additional setup. While the system is powerful, the interface occasionally feels slightly outdated compared to some newer tools. Review collected by and hosted on G2.com.

The structured interview kits and scorecard functionality have been especially impactful in improving alignment across interviewers and creating a more consistent evaluation process. It’s made collaboration easier and has helped us make more data-informed hiring decisions.

We’ve also found the reporting and analytics features increasingly valuable. The ability to quickly pull insights on pipeline health, time-to-fill, and source performance has supported more strategic workforce planning conversations.

Additionally, the integrations with other tools in our tech stack have streamlined workflows and reduced manual work, which has been a major efficiency gain for our team.

Overall, Greenhouse continues to evolve in ways that meaningfully support both our recruiters and hiring managers, and we’re excited to keep leveraging its capabilities. Review collected by and hosted on G2.com.

Smarter duplicate detection across different email addresses Review collected by and hosted on G2.com.

I really like the scorecard summaries feature to provide a consolidated overview of a candidates performance in the interview process. Its a great snapshot to share with executives that want a concise read. Review collected by and hosted on G2.com.

Reporting is still lacking in my opinion. More intuitive dashboards similar to GEM would be great to see.

There are also scheduling features that could be improved. For example, when sending a candidate an interviewers availability, you can only select one interviewer at a time in the calendar. It would be great to select as many as you'd like to more easily share availability across multiple individuals. It's also frustrating when you need to shift around an onsite interview or panel interview. You can only reschedule one person at a time rather than see all scheduled interviews and easily drag/drop interview times on the calendar (like when you originally schedule). Review collected by and hosted on G2.com.

Still a strong ATS, and I'm a big fan of Real Talent. Looking forward to new reporting capabilities too. Review collected by and hosted on G2.com.

Other ATSs such as Ashby are miles ahead in the AI and automation space - Greenhouse has the tenure but seems to be moving slower to catch up with the speed of other tools. I think they will get there, likely just doing their due diligence rather than jumping two feet into AI adoption, but unless we see big steps in the next 6-12 months we may need to consider other options. I'd much prefer to have all the advances within one tool rather than supplementing with ad-ons like Willo/Paradox/Metaview to elevate processes and speed up recruitment. Review collected by and hosted on G2.com.

I love how easy Greenhouse is to use. I've used a lot of ATSs during my tenure, and I think Greenhouse is probably the most user-friendly. It's great for reviewing applications, and even just as an applicant, Greenhouse is one of the easiest ATSs to apply with. When we're at the application review stage, it makes it really easy to just tap through applications and either advance or reject. It provides a lot more structure and organization, allowing all my stakeholders to see what I see in terms of candidates. I think it makes everything easier. Review collected by and hosted on G2.com.

I think I like most of the capabilities of Greenhouse. There's not much I would change. I do wish some features, like the auto reject filters, were included in the standard purchase without needing to pay extra. Whenever you get over a 100, 200 candidates in one day, it's hard to go through every single one. It would be helpful if the auto reject feature was available to us without additional cost. Review collected by and hosted on G2.com.

I find Greenhouse to be a fantastic ATS that has greatly helped my team and me stay organized by keeping track of applicants and open positions. It's easy to learn, and I appreciate that the platform is constantly evolving with new features. The addition of AI has made the recruiting and hiring process smoother and more efficient, and I really like AI in job descriptions and the integrations, which help me save time. Review collected by and hosted on G2.com.

There are some features with bulking like reorganizing my application questionnaire; I have to do it individually. I spoke with someone from Greenhouse, and they are working on it. Review collected by and hosted on G2.com.

Greenhouse delivers a smooth, user-friendly experience for both candidates and recruiters. Their implementation team was incredible to work with, helping us tailor and configure our setup during a high-growth phase and broader technology rollout. Their ongoing customer support has been just as impressive—always responsive, collaborative, and quick to help us find the right solutions as our needs evolve. Review collected by and hosted on G2.com.

Some of the back-end configurations can be difficult to navigate, and the talent filtering and resume review experience can feel less intuitive than expected. While the platform offers strong customization overall, there are areas where additional flexibility would better support more complex or evolving hiring workflows. Review collected by and hosted on G2.com.

I love Greenhouse for its ease of use and the ability to efficiently collect and review resumes. One of the best features is being able to look back and see a candidate's history, which helps us understand past decisions and get up to speed quickly. Greenhouse makes it easy for our lean and remote team to coordinate and collaborate when leaving feedback after interviews. The scheduling process runs smoothly and swiftly, which is invaluable to us. It's usually very easy to train new users because Greenhouse has a pretty user-friendly interface. Also, the customer success team has been very helpful when we've had issues, making them easy to book time with, walking me through the platform, and answering my questions. I've been pleased with their level of service. Overall, Greenhouse has definitely made our hiring process more efficient and smooth. Review collected by and hosted on G2.com.

The reporting functions could be a little smoother. The way data is collected could be improved, as it's currently not as smooth as I'd like. Also, Greenhouse could improve its integration with Google Calendar. Every time I schedule a meeting, I have to manually add the 'join with Google Meet' button, which is annoying and wasting a lot of time at scale. Review collected by and hosted on G2.com.

The My Dashboard view is a major productivity booster because it centralizes my active tasks, from applications yo review to upcoming interviews, in one clean interface. I love the welcome new hires widget which keeps the human element of recruiting front and center while we scale. The structured interview kits and scorecard ensure our team remains consistent and unbiased in our evaluation. Review collected by and hosted on G2.com.

The permission and roll based access settings can be overlay complex and sometime restrictive when we need to temporary visibility to the specific stakeholder. I've North East that the mobile app lacks several of the dipper reporting and candidate management feature available on the desktop. Review collected by and hosted on G2.com.