Greenhouse Reviews & Product Details

I like how Greenhouse helps us rack and stack candidates for different jobs. The onboarding feature is great as we hire candidates through Greenhouse and then launch them into onboarding. The reporting functions are really useful for tracking metrics and KPIs. The scorecard features are great because they're very helpful in easily distinguishing different interviews and using the new AI features in the scorecards helps when sending information to hiring managers and leadership. The scorecards also help set up interviews by giving direction and pointing where the interview needs to be focused, whether on the recruiting side, the hiring manager, or the technical screen. Greenhouse gives us everything we need for tracking applicants, gathering resumes, reviewing interviews and offers, and going through approvals for reps and offers. It's a really great tool. Review collected by and hosted on G2.com.

The biggest thing that could be improved in Greenhouse is the database searching for candidates. It's really difficult to search for older candidates or those who have applied to previous jobs. The search feature can be effective if you know what you're doing, but it’s tough. Once you get filters in place, it's hard to visually review the candidate profiles, and it's tough to know what you're looking at. Review collected by and hosted on G2.com.

its structured hiring approach, intuitive user interface, and robust automation capabilities. It is widely considered a top-tier applicant tracking system (ATS) for organizations focused on collaboration and efficient, data-driven hiring Review collected by and hosted on G2.com.

Based on user feedback, most people find Greenhouse Recruitment to be a powerful, structured Applicant Tracking System (ATS) that is nonetheless hindered by a steep learning curve, a clunky user interface, and limited customization. Review collected by and hosted on G2.com.

Greenhouse ATS has been an excellent addition to our recruitment tech stack. From the very beginning, the platform stood out for its ease of use. The interface is intuitive, well structured, and easy for both recruiters and hiring managers to navigate without extensive training. The implementation process was smooth and well supported, allowing our team to get up and running quickly with minimal disruption.

When it comes to customer support, one of the highlights has been the strong set of learning resources and documentation available. The platform provides clear guides, help articles, and step by step resources that make it easy to understand processes, troubleshoot issues, and learn new features independently.

We use Greenhouse frequently in our day to day hiring operations, and it has significantly streamlined our workflow. The system offers a strong range of features, from candidate tracking and interview scheduling to structured hiring workflows and reporting tools. Its ease of integration is another advantage, especially the seamless connection with LinkedIn and other job boards, which makes sourcing and managing candidates much more efficient. Review collected by and hosted on G2.com.

Since we migrated to Greenhouse from our previous ATS just 3–4 months ago, one thing we’re still figuring out is how to automate parts of the availability requests and interview-scheduling tasks. It’s a little complex, but I’m sure we’ll get it sorted out within a week or two. Review collected by and hosted on G2.com.

Greenhouse provides a very structured approach to recruitment. The interview pipeline is easy to customize, which helps keep hiring processes consistent across teams. Collaboration between hiring managers, recruiters, and interviewers is smooth because feedback is centralized and easy to track. I also like the integrations with other HR and productivity tools, which makes it easier to manage the entire hiring workflow in one place. Review collected by and hosted on G2.com.

The platform can feel a bit complex at first, especially for new users who are not familiar with ATS systems. Some configuration options require admin support, and reporting could be more flexible without needing additional setup. While the system is powerful, the interface occasionally feels slightly outdated compared to some newer tools. Review collected by and hosted on G2.com.

The structured interview kits and scorecard functionality have been especially impactful in improving alignment across interviewers and creating a more consistent evaluation process. It’s made collaboration easier and has helped us make more data-informed hiring decisions.

We’ve also found the reporting and analytics features increasingly valuable. The ability to quickly pull insights on pipeline health, time-to-fill, and source performance has supported more strategic workforce planning conversations.

Additionally, the integrations with other tools in our tech stack have streamlined workflows and reduced manual work, which has been a major efficiency gain for our team.

Overall, Greenhouse continues to evolve in ways that meaningfully support both our recruiters and hiring managers, and we’re excited to keep leveraging its capabilities. Review collected by and hosted on G2.com.

Smarter duplicate detection across different email addresses Review collected by and hosted on G2.com.

I really like the scorecard summaries feature to provide a consolidated overview of a candidates performance in the interview process. Its a great snapshot to share with executives that want a concise read. Review collected by and hosted on G2.com.

Reporting is still lacking in my opinion. More intuitive dashboards similar to GEM would be great to see.

There are also scheduling features that could be improved. For example, when sending a candidate an interviewers availability, you can only select one interviewer at a time in the calendar. It would be great to select as many as you'd like to more easily share availability across multiple individuals. It's also frustrating when you need to shift around an onsite interview or panel interview. You can only reschedule one person at a time rather than see all scheduled interviews and easily drag/drop interview times on the calendar (like when you originally schedule). Review collected by and hosted on G2.com.

Still a strong ATS, and I'm a big fan of Real Talent. Looking forward to new reporting capabilities too. Review collected by and hosted on G2.com.

Other ATSs such as Ashby are miles ahead in the AI and automation space - Greenhouse has the tenure but seems to be moving slower to catch up with the speed of other tools. I think they will get there, likely just doing their due diligence rather than jumping two feet into AI adoption, but unless we see big steps in the next 6-12 months we may need to consider other options. I'd much prefer to have all the advances within one tool rather than supplementing with ad-ons like Willo/Paradox/Metaview to elevate processes and speed up recruitment. Review collected by and hosted on G2.com.

I love how easy Greenhouse is to use. I've used a lot of ATSs during my tenure, and I think Greenhouse is probably the most user-friendly. It's great for reviewing applications, and even just as an applicant, Greenhouse is one of the easiest ATSs to apply with. When we're at the application review stage, it makes it really easy to just tap through applications and either advance or reject. It provides a lot more structure and organization, allowing all my stakeholders to see what I see in terms of candidates. I think it makes everything easier. Review collected by and hosted on G2.com.

I think I like most of the capabilities of Greenhouse. There's not much I would change. I do wish some features, like the auto reject filters, were included in the standard purchase without needing to pay extra. Whenever you get over a 100, 200 candidates in one day, it's hard to go through every single one. It would be helpful if the auto reject feature was available to us without additional cost. Review collected by and hosted on G2.com.

I find Greenhouse to be a fantastic ATS that has greatly helped my team and me stay organized by keeping track of applicants and open positions. It's easy to learn, and I appreciate that the platform is constantly evolving with new features. The addition of AI has made the recruiting and hiring process smoother and more efficient, and I really like AI in job descriptions and the integrations, which help me save time. Review collected by and hosted on G2.com.

There are some features with bulking like reorganizing my application questionnaire; I have to do it individually. I spoke with someone from Greenhouse, and they are working on it. Review collected by and hosted on G2.com.

Greenhouse delivers a smooth, user-friendly experience for both candidates and recruiters. Their implementation team was incredible to work with, helping us tailor and configure our setup during a high-growth phase and broader technology rollout. Their ongoing customer support has been just as impressive—always responsive, collaborative, and quick to help us find the right solutions as our needs evolve. Review collected by and hosted on G2.com.

Some of the back-end configurations can be difficult to navigate, and the talent filtering and resume review experience can feel less intuitive than expected. While the platform offers strong customization overall, there are areas where additional flexibility would better support more complex or evolving hiring workflows. Review collected by and hosted on G2.com.