# Vendr Reviews **Vendor:** Vendr **Category:** [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 111 ## About Vendr Vendr is revolutionizing the way companies buy and sell software. With more than $4 billion in SaaS purchases across more than 10,000 suppliers, Vendr has saved its customers more than $400 million, leveraging its vast buying power and data insights to ensure fast, fair, and efficient software procurement. By breaking down barriers and democratizing access to tools and data, Vendr is committed to helping companies of all sizes achieve operational efficiency and financial savings. ## Vendr Pros & Cons **What users like:** - Users value the **automation of software procurement** , as it significantly saves time and lowers administrative tasks. (1 reviews) - Users praise how Vendr **simplifies and automates procurement** , significantly saving time and reducing admin tasks. (1 reviews) - Users value the **time-saving automation** of Vendr, enhancing efficiency in software procurement and renewal. (1 reviews) - Users value how Vendr **saves time** by simplifying and automating software procurement and renewal processes. (1 reviews) **What users dislike:** - Users find that Vendr offers **limited customization** , which may hinder unique or complex procurement needs. (1 reviews) ## Vendr Reviews ### 1. Some positives, but not always successful at discount negotiations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Vendr?** It's nice to have Vendr available when we're trying to negotiate contract renewals for various softwares, and their team is responsive and friendly. I also like the layout of their platform and seeing all of our different MSAs in one space. The insight into trends/costs based on what other users are seeing is helpful. **What do you dislike about Vendr?** There are often technical issues when trying to log into their homepage, leading us to frequently reach out to support for help accessing Vendr. Additionally, I have occasionally found myself more successful at negotiating discounted renewal rates without their team, which feels like it defeats the whole purpose. **What problems is Vendr solving and how is that benefiting you?** Vendr keeps us aware of all upcoming renewals and has everything in one place. They also assist with streamlining processes to make sure all of the boxes have been checked before we sign a contract. When they successfully get us discounts on contract negotiations, that is also a benefit. Ultimately, though, the real pro to Vendr is using their platform as a source of truth and tracker. ### 2. Good for benchmarking SaaS tools **Rating:** 3.5/5.0 stars **Reviewed by:** Pranav S. | Associate Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2024 **What do you like best about Vendr?** simplifies and automates the software procurement and renewal process, saving time and reducing administrative burden **What do you dislike about Vendr?** Vendr’s automated procurement process might not be customizable enough for companies with unique or complex requirements. **What problems is Vendr solving and how is that benefiting you?** Software procurement involves lengthy negotiations, contract reviews, and back-and-forth with vendors. Vendr simplifies and automates this process, saving time and effort for our procurement and finance teams. ### 3. Useful procurement tool **Rating:** 4.5/5.0 stars **Reviewed by:** Cathy H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Vendr?** Keeping track of vendors and when they renew was becoming hard to manage. Vendr gives us a platform to track and store all this information, The Vendr rep helps us get through the procurement process and requests all due diligence and other documentation for security and legal reviews. They then store the contracts and track when the vendor will renew. They also helped us define what we want from vendors and to refine the internal workflow used to help track the process. **What do you dislike about Vendr?** Although Vendr overall does a nice job helping us negotiate, tracking documentation, and recommending procurement standards, I still need to track what is going on and clearly state what I want with each contract. This may also include getting involved with the negotiation to help push the vendor pricing down a little more. Vendr helped us develop a procurement process and gave us a tool to manage it but this development was tedious. **What problems is Vendr solving and how is that benefiting you?** Vendor management was getting hard to track. We lacked the sophistication to fully understand what terms we could request from our vendors including no auto renew. Vendr helped us to establish a protocol of requests we make now for every vendor transaction. Vendr provides a workflow where we can track the negotiation process, store the security and legal documentation, including contracts, and to track renewal dates. Occasionally we used to have a vendor with an auto renew clause that would renew without our knowledge until after the fact. Because of Vendr's recommendations, we no longer accept contracts with auto renew and because Vendr is tracking and reminding us about renewal dates, we never miss the opportunity to renegotiate contracts. In addition we have been able to take advantage of Vendr dollars for some purchases. This allows a rebate of some of the money initially paid for the services. **Official Response from Danielle Nathanson:** > Thank you for sharing your review, Cathy! ### 4. Saves Time and Money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Vendr?** The worst part about negociating contracts with SaaS vendors is not knowing their pricing. Having a good idea about what the range of prices that they typically charge customers is a huge advantage. Hat's off to Vendr for giving their customers this information in as much detail as possible. To top it off, Vendr does the negociating for you. It save time and money. The other advantage of Vendr is their organization of all Vendors in one location. From renewals to licensing details, they put all the information at your fingertips. No more spreadsheets or disorganized WIKI pages. The time savings is well worth the cost. Their support throughout the sales process is excellent. They really want to understand what contract terms are important to you, not just price. They can use all the levers to get the contract to reflect not just the best price, but also the most favorable terms taylored to your needs. **What do you dislike about Vendr?** It seems like some SaaS company salepeople are ignorant about Vendor. They don't know how to interact with them because they don't fit the mold of "partners", which are known entities in the sales process. Educating SaaS sales people about Vendr's role is the only small disadvantage. It can slow down the sales cycle a bit. **What problems is Vendr solving and how is that benefiting you?** Managing vendors, renewals, and contract negociations ### 5. Convenient Procure to pay service for small teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Vendr?** I enjoy the contract management, supplier connections to contracts, and the ability to customize fields in the platform The data provided by the vendr negotiating teams is very insightful Using workflows has allowed my team to standardize a P2p flow for my organization **What do you dislike about Vendr?** In my particular case, the vendr negotiating team did not deliver $ savings as I had hoped, but there were many difficulties on my organization's side that contributed to this The user interface has small gaps or features that can be expanded on, the product team at vendr is constantly working on this via user suggestions As of now, multilingual services are limited **What problems is Vendr solving and how is that benefiting you?** Vendr helps in centralizing essential contract data and the process of buying. This is increasing visibility and uniformity within my organization ### 6. Vendr has been great at centralizing everything about our SaaS usage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Vendr?** Central place for all our SaaS spendings and ease to track all the renewals. Customizable workflows has been really helpful as well. Ability to easily onboard all our users on this platform was great. **What do you dislike about Vendr?** Still not completely mature product. Navigating multiple workflows is not as fluid as desired. Absence of support for multiple currencies has created an issue here and there. Documents not easy to navigate within a workflow (adding a short description would be useful and-or adding the date it was added/modified), easy to confuse them. **What problems is Vendr solving and how is that benefiting you?** Central place to manage all SaaS contracts and subscriptions. Prevents forgetting some renewals. Vendr negotiation services also helpful in keeping costs under control. Ability to compare our costs with the costs seen by similar businesses also very helpful. ### 7. Don't have a budget for a Buyer? Let Vendr handle this for you. **Rating:** 5.0/5.0 stars **Reviewed by:** Henry W. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Vendr?** Vendr has returned time and energy to our employees hired to sell, market, and develop our products and services. It saves our employees from researching, negotiating and buying solutions to help them do what they need to do. Vendr has internal knowledge of the best prices we can get for our SaaS purchases, do all of the negotiating and manage the internal compliance like legal, security and budget approval, to complete these purchases. **What do you dislike about Vendr?** I wish Vendr can help with other purchases outside of SaaS. **What problems is Vendr solving and how is that benefiting you?** We use a variety of SaaS products to help our organization. From Salesforce to Netsuite to various Marketing and Engineering SaaS solutions, our employees were left to find services and negotiate independently without knowing what the market pricing calls for. Vendr has the inside track on how much these solutions are worth and helps us determine a fair price. They also help navigate our internal compliance for contract, budget and security approvals and keep track of all of these contracts when it comes to renewals. This lets our employees do what they were hired to do, leaving this work for Vendr to handle. ### 8. SaaS Purchasing Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendr?** The best thing about Vendr is that they have insights into what fair market value is for SaaS, eliminating the mystery around pricing when we make a purchase. This data, combined with Vendr doing the negotiations on behalf of my company, allows us to get the best pricing while allocating our procurement resources to other deals. **What do you dislike about Vendr?** The only thing I dislike about Vendr is that the data is limited to SaaS, it would be so amazing if there was data like this for every category that my team sources. **What problems is Vendr solving and how is that benefiting you?** Vendr solves two problems for me; the first is providing pricing data on SaaS, and the second is handling the negotiations on our behalf. This benefits us by giving us peace of mind that we are getting great deals on SaaS and provides the procurement team with bandwidth relief to work on additional deals. ### 9. Vendr has saved us both time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendr?** Vendr has helped us negotiate many contracts, which, due to time and workload constraints, we would not have been able to negotiate as successfully ourselves. We've saved countless hours of back and forth, as well as hundreds of thousands of dollars in discounts. The team is wonderful to deal with and has really helped us shoulder the burden of software purchasing. **What do you dislike about Vendr?** There aren't downsides to Vendr that I can think of. They are constantly working on improving their product, and I find that they've addressed any historical problems I've had with the software (ie: deal profiles not having a space to save contracts on the website). **What problems is Vendr solving and how is that benefiting you?** Vendr has solved our problem of the centralization of all our larger SaaS spend and helped us negotiate the best price for all new purchases and renewals. ### 10. Prompt customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Service Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Vendr?** All the staff have been supportive and very responsive to any questions or issue when they arose. **What do you dislike about Vendr?** The only issue I have, which has been raised is I need to download PDF documents, loaded to view. **What problems is Vendr solving and how is that benefiting you?** Vendr is going to take over the negotiation process from the team to free up some time. Centralized location to record SAAS expiry dates to ensure timely decisions are made **Official Response from Danielle Nathanson:** > Appreciate the positive review, Mark! ### 11. Buyer as a Service with a 1000% R.O.I. and a great SaaS management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Francesco C. | Senior FinOps Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Vendr?** During our first year with Vendr we saved more than $300K on SaaS deals (new software purchases, upgrades and renewals), we saved a lot of time leveraging their support in compliance and legal review and as a free bonus we gor a great SaaS management platform for free thanks to their Blissfully acquisition **What do you dislike about Vendr?** Vendr 2.0, the merge of the Vendr and Blissfully platforms has partially disrupted some of our reports and processes, we know Vendr is working to fix most of the issues and we hope they'll provide new useful features in the coming quarters **What problems is Vendr solving and how is that benefiting you?** Thanks to their experience in negotiating SaaS deals, we can be assured that we get fair pricing from our 200+ SaaS suppliers. We learned lots of negotiation techniques and we better understood the pricing models of our SaaS tools. ### 12. Outsourced Procurement Plus **Rating:** 4.5/5.0 stars **Reviewed by:** Davison P. | General Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Vendr?** Vendrfunctions as an outsourced procurement function, taking over not only contract negotiations (which many business owners are not comfortable with) but also delivering valuable insights and analysis through their ever-expanding platform. **What do you dislike about Vendr?** Because it is, at heart, a service that relies on people, individual buyers we work with change frequently, and not all review the requirements we defined for our deals. Active oversight on deals run by new buyers is recommended. As new features have bee added to the platform, it can be challenging to keep up with how to best find information I need; I find mysel reaching out to my account rep more than I feel I should need to. **What problems is Vendr solving and how is that benefiting you?** Vendr solves 3 main problems for me: `1 Time. Procurement in a mid-size company is typically pretty complex, but the budget does not exist to support a dedicated employee in the role. Vendr takes over the procurement process's two most time-consuming elements: negotiation and tracking. Even if I have to jump in and address issues at times, I know there is a single place I can go to see the status and where company input is needed. 2) Savings. Vendr's buyers know the software space and benefit from being repeat players with many vendors. They drive significantly better overall price outcomes than we would achieve with the individual business owners throughout our organization handling the price discussions did. 3) Tracking and compliance. The purchase process can be customized for your business' internal and external compliance needs. Vendr obtains necessary consents and logs them in the platform. ### 13. Invaluable partner in managing SaaS vendors. **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2023 **What do you like best about Vendr?** The team is engaging and deeply helpful, from sales to onboarding to account management to deal negotiators to technical support. Real savings and better deals have been actualized well above the cost of Vendr. The software itself is an outstanding management tool and is now indispensable to us. **What do you dislike about Vendr?** There is some initial setup, but this is primarily a "how clean is your import data" issue rather than any fault of the product/service itself. If your SaaS vendor data (next renewal date, cost, owners, etc.) is not perfectly clean or complete, the Vendr app also helps with that. It is more approachable than a random spreadsheet and supports attachments like actual contracts.) **What problems is Vendr solving and how is that benefiting you?** Vendr is getting us incredibly organized, pulling teams together (decision makers, software purchasers), and helping us to make much better decisions on renewals and on new products. ### 14. Potential is there **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Vendr?** I am systems manager/admin for many vendor accounts in our company tech stack, so the prospect of having one place to manage and negotiate the many contracts we are constantly handling is helpful. Assigned Vendr negotiation team is courteous and responsive. **What do you dislike about Vendr?** Overall I think Vendr has a lot to sort out before I'd recommend them. Our onboarding support was rocky at best, and many UX/UI improvements needed to happen in the intake portal. Also, in the end, Vendr didn't help us negotiate better rates for my particular contracts. Unfortunately, my team had to get involved and resolve the negotiations where they couldn't. **What problems is Vendr solving and how is that benefiting you?** Ideally when working, Vendr is helping us management all of our operational contracts in one streamlined space and identifying/negotiating cost savings on our behalf. ### 15. Great tool to build confidence in your SaaS spending **Rating:** 4.5/5.0 stars **Reviewed by:** Yurii P. | Procurement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Vendr?** Vendr helps me to be confident I'm getting the optimal value for the right price when purchasing SaaS and is working as an extension of our finance team. They can negotiate the deal on your behalf, provide background support, help collect necessary approvals, or coordinate security reviews. Recently they added a powerful functionality of SaaS spend tracking that allows you to be on top of everything your employees purchase and track transactions, contracts, and usage of the cloud products. **What do you dislike about Vendr?** Vendr buyers and procurement teams will tend to work within their platform, so getting them to your systems (e.g., to perform security review) can be tricky as it is not scalable **What problems is Vendr solving and how is that benefiting you?** - confidence in the price - covering the shortage of in-house procurement resources allowing to concentrate on strategic opportunities - helping figure out the best way to approach the deal ### 16. Vendr's Procurement-as-a-Service Frees Up Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Vendr?** Vendr provides us with an entire team of buyers, procurement specialists, and account managers. They manage the entire procurement process for us, and keep our internal stakeholders accountable to their vendor relationships, renewals, and budgets. We don't have to spend resources on FTE for procurement. New "workflows" promises to add even more efficiency to the process. **What do you dislike about Vendr?** Vendr is working on making its savings calculation methodology more transparent and easier to understand. It's getting better all the time. **What problems is Vendr solving and how is that benefiting you?** Providing SaaS sales experts to be your advocate on the buyer side enables us to maintain a lean operations team. We can focus on what's important because we don't have to worry about renewing our tools and getting the best price. ### 17. Sr. Procurement Analyst **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Vendr?** I like the ability to hand off a renewal and know that the SaaS Consultants will work diligently to obtain the best pricing and not give up previously agreed-upon terms. **What do you dislike about Vendr?** The notification emails from the Vendr portal do not reference the supplier's name, so we don't know what engagement the communication is for without clicking the link to go into the Vendr portal. I would like to see the supplier's name in the subject line. **What problems is Vendr solving and how is that benefiting you?** Vendr is freeing up time that so that i can focus on other value-added tasks. They also validate that the pricing we have negotiated in the past is competitive based on their experience with other clients. ### 18. Takes the admin off your plate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Vendr?** Not every organization is scaled to a size that requires a CLM, which means that managing renewals is a more manual process than we want to admit. Vendr takes care of the behind-the-scenes admin requirements, and lets you focus on growing the business. **What do you dislike about Vendr?** Vendr will only handle purchases of a certain size, that's helpful but also leaves out a number of critical renewals and CC purchases that need to be tracked manually. **What problems is Vendr solving and how is that benefiting you?** Vendr is a handy place to keep all of our SaaS contracts in one place, while managing the renewals for everything. Added bonus is negotiating better pricing and keeping the spend on the tech stack down. ### 19. Vendr Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Vendr?** I have used Vendr 4-5 times now. Vendor formalized a process for vendor selection at our company, we no longer have to guess who we need to go to. Visualizing the workflow and pending approvals have helped. **What do you dislike about Vendr?** I haven't yet found them useful in negotiations with vendors or providing proactive support. **What problems is Vendr solving and how is that benefiting you?** Formalizing a vendor review and selection process. Helping to identify duplicate spend. ### 20. Great Negotiating Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Vendr?** The quick communication and their teams knowledge for each contract to help us aquire the most cost savings possible. **What do you dislike about Vendr?** The portal tends to have issues at times, but their tech team is always on top of getting things resolved as quickly as possible. **What problems is Vendr solving and how is that benefiting you?** They have helped work directly with our vendors which saves me days of back and forth negotiation emails and meetings. ### 21. Add SaaS procurement specialists to your team **Rating:** 5.0/5.0 stars **Reviewed by:** Tessa H. | IT Helpdesk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Vendr?** We save time & money by using Vendr's buying team. Their added SaaS management tools make their services even more valuable to our lean team. Manage purchases, contracts & renewals in one place. **What do you dislike about Vendr?** I see no downside to using Vendr. Their team is an extension of our own team. **What problems is Vendr solving and how is that benefiting you?** Vendr streamlines our SaaS purchasing & renewal, using a consistent process. I'm not an expert on pricing for each the 150+ applications our company has in our SaaS stack, Vendr ensures the best pricing is negotiated. ### 22. Vendr streamlined our SaaS procurement process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Vendr?** I like how Vendr has simplified our procurement process. The service its team offers is invaluable because I can have them negotiate the contracts on my behalf. It's also great to have all our platforms in one unified location. **What do you dislike about Vendr?** I had some dislikes in the past regarding the self-service part of the process and their old portal, but I'm much happier with the new upgrades introduced recently. **What problems is Vendr solving and how is that benefiting you?** It's primarily solving the procurement process and the complexity of managing vendor relationships. Having a unified platform for tracking all SaaS platforms the organization uses is also one of the significant benefits. ### 23. Awesome rssults **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Vendr?** Works well and help us to sell more to our prospects **What do you dislike about Vendr?** Nothing, the plattafrm works very well in all cases **What problems is Vendr solving and how is that benefiting you?** Sales cycle **Official Response from Danielle Nathanson:** > Thanks for the review, Felipe! ### 24. Valuable Partners **Rating:** 4.5/5.0 stars **Reviewed by:** Federico D. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Vendr?** Negotiation services can be valuable for companies that want to ensure they are getting the best deal when purchasing software. Vendr Team showed remarkable experience, market knowledge, strong communication skills, professionalism and integrity. **What do you dislike about Vendr?** They are still developing their latest version of the product. Couldn't take advantage of the full potential of Vendr 2.0 yet. It would be nice to have monthly automated customized reports. **What problems is Vendr solving and how is that benefiting you?** Vendr has helped us to save money and time, and get the best possible deals when purchasing software. They also made our software purchase process as smooth and stress-free as possible. ### 25. Good Liaison! **Rating:** 4.5/5.0 stars **Reviewed by:** Chandan M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Vendr?** The support I get from the team and every member I have interacted with in the past. **What do you dislike about Vendr?** Nothing to complain about. All is good with Vendr. **What problems is Vendr solving and how is that benefiting you?** There help us with the timely renewal, price negotiations and documents of our product licenses in use. ### 26. Price negotiations for insight internal spend. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Vendr?** Vendr has been very helpful in working with our Vendors and working on negotiating our renewals. **What do you dislike about Vendr?** The Vendr portal is not as user friendly as we had hoped. It's hard to know what is pending and what the next steps are, but everything is a learning curve. We are hopeful to feel more comfortable as time goes on! **What problems is Vendr solving and how is that benefiting you?** Vendr is helping with our contract negotiations which takes a weight off of our business units to do the negotating. ### 27. Vendr helps saving money, time and improves internal processes **Rating:** 4.5/5.0 stars **Reviewed by:** Ehud T. | Director of finance, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Vendr?** I like the dashboard and interface a lot. The fact that it manages all your renewals is great and then you can choose how involved they should be. **What do you dislike about Vendr?** Onboarding took some time, wish I had automated quotes and benchmarks **What problems is Vendr solving and how is that benefiting you?** Vendr saves me money on SaaS spend, and also saves time from the process of renewals ### 28. Vendr has been essential in building our org's vendor management and risk assessment program **Rating:** 4.5/5.0 stars **Reviewed by:** Abdullah F. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Vendr?** It looks like great work and thought was put into building the Vendr platform since it was very easy to use and covers all the essentials. Vendr is also very receptive to customer feedback. **What do you dislike about Vendr?** While Vendr does the essentials well and comprehensively they do not bring anything extra to the table that gives them an edge over competitors in the same space. **What problems is Vendr solving and how is that benefiting you?** Organising and managing our vendor management and risk valuation and management program. ### 29. Powerful SaaS repository and management tool + SaaS Procurement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Vendr?** Providing fair price guidance and taking off the plate of Business Owners some admin tasks such as Security and Legal review **What do you dislike about Vendr?** Platform is undergoing many changes after the acquisition of Blissfully and causing some issues **What problems is Vendr solving and how is that benefiting you?** Vendr is helping keeping the renewals under control and helping reducing the cost of SaaS ### 30. Vendr has revolutionised our SaaS buying **Rating:** 5.0/5.0 stars **Reviewed by:** Byron C. | Head of Financial Reporting and Control, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Vendr?** Going into negoitiations either armed with data (i.e. their background support) or having expert buyers negotiate on our behalf has unlocked real benefit **What do you dislike about Vendr?** I can't say anything in particular as the service has exceeded our very high expectations **What problems is Vendr solving and how is that benefiting you?** Vendr solves the problem of a scaling business which has no dedicated or specialised SaaS procurement department by arming you with data or expert buyers ### 31. Vendr Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Vendr?** The whole process of renewing SaaS is streamlined and you do not have to handle these negotiations yourself. Both a huge cost & time saving. **What do you dislike about Vendr?** I do not currently have any downsides to say about Vendr. **What problems is Vendr solving and how is that benefiting you?** Solving all SaaS renewals and ensuring we get competitive pricing ### 32. I am satisfied with the high-touch services provided by Vendr and its employees. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Vendr?** Significant reduction in negotiation burden on our employees **What do you dislike about Vendr?** I think the Vendr 2.0 platform can include additional functionalities, including contract management and usage analysis. **What problems is Vendr solving and how is that benefiting you?** Significant improvements in the negotiation process with market insights and a reduction in our employees' time spent on renewals. ### 33. Great Potential, but not yet "Bliss" **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Vendr?** Blissfully offers multiple functions in one application. It's great to have HR, IT, and Finance all in one place and near-seamless workflow integration. I haven't found another SaaS platform that does everything Blissfully does at their price point. **What do you dislike about Vendr?** There are a few weird bugs and missing features that cause efficiency issues. For example, clicking into an Application to view its information (Blissfully calls them "vendors") while on page 3 and then clicking the back button brings you back to the first page every time. This is the same for viewing individual workflows, devices, etc. Occasionally a task isn't assigned during On or Off-boarding resulting in missed deprovisioning tasks. That said, Blissfully's Support is outstanding. **Recommendations to others considering Vendr:** Overall, Blissfully is a great product with a lot of potential now that they've been acquired by Vendr. **What problems is Vendr solving and how is that benefiting you?** As a fully-remote company, Blissfully's workflows are a great asset, especially when it comes to ones that involve people/teams across multiple departments. For example, IT, HR, and Finance can easily manage equipment collection, final paychecks, and expense reimbursements during Offboarding. ### 34. Vendr not only saves you money but also loads of time! **Rating:** 5.0/5.0 stars **Reviewed by:** Fabian B. | Head of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Vendr?** Vendr's value proposition is clear - saving you money. However, the time saved and the reduction of administrative effort are priceless! Vendr has quickly become an integral partner for our procurement department! **What do you dislike about Vendr?** If we had partnered up with Vendr even earlier, I am sure that the savings would be even more impressive! However, we are excited to see what Vendr holds in store for us in the future! **What problems is Vendr solving and how is that benefiting you?** Together with Vendr we have optimized our buying operations and uncovered many deficiencies in the process. Additionally, we have freed up many resources for employees involved in these activities. ### 35. Take a backseat because Vendr has got your back! **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie Ann L. | Associate Counsel, Commercial, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Vendr?** We've been working with Vendr for several months, and it has been a wonderful experience. The Vendr team has been so helpful in making vendor procurement so much easier, primarily since we work with so many. The cost savings that we've seen have been tremendous and have benefitted our organization. One of the best things about working with Vendr is that they collect the legal, privacy, and security documentation, making it very efficient for our internal teams to conduct their due diligence. We're pleased to be working with Vendr. **What do you dislike about Vendr?** Nothing to add here - when it's good, it's good. **What problems is Vendr solving and how is that benefiting you?** As mentioned above, the collection of legal, privacy, and security documentation is so beneficial for us. We also love that with Vendr's experience and knowledge, Vendr can negotiate with vendors in a way that helps us save more rather than if we were to do it on our own. The vendor procurement process is manageable and not as overwhelming when you have Vendr working with you. ### 36. Got us a great deal! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren M. | Senior eLearning Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Vendr?** Working with the Vendr team was incredibly easy. I was kept in the loop at each stage of the process but I didn't lift a finger. They got us a fantastic deal with our new LMS vendor that I don't think we could have done independently. We feel even more confident in our decision now because Vendr ensured our contract was all-inclusive. **What do you dislike about Vendr?** There is nothing negative I could say about my experience with Vendr. I would highly recommend them to anyone looking to negotiate a contract with new or existing software. **What problems is Vendr solving and how is that benefiting you?** Using Vendr allows Toast to get the best deal on our new LMS vendor. They are the perfect middle man that can stay unbiased in our decision-making, while ensuring that our needs are met in the contract. One of the benefits of using Vendr is that we can focus on other tasks revolving around LMS prep while they do the negotiating. ### 37. Indispensable! An extension of our team. **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda A. | Procurement **Reviewed Date:** February 10, 2022 **What do you like best about Vendr?** I strongly recommend Vendr. Today they help us to negotiate software proactively, fast and bringing good savings. I don't need to worry about them, because I know that in the end, the result will be very positive. The Vendr CSM works daily with us, becoming a co-worker that helps us and assists us in all our pains, from the simplest to the most complex problems. **What do you dislike about Vendr?** The work as a whole is of high quality, nothing to complain about. Nevertheless, I miss a monthly report. **What problems is Vendr solving and how is that benefiting you?** We have a large volume of contracts for a lean procurement team. Besides, we count on their expertise in negotiating software to help us. ### 38. Instantly Augment your Procurement Team **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh M. | VP, Site Reliability Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2021 **What do you like best about Vendr?** With Vendr, we are able to not only lower our procurement costs but also use their strong relationships with a large suite of suppliers to negotiate better. It is a win-win! The people at Vendr are also a joy to work with. **What do you dislike about Vendr?** I can't think of anything that I dislike as each engagement with Vendr is very energizing. **Recommendations to others considering Vendr:** If you haven't done it, you owe it to yourself and your company's bottom line to give it a shot - Other than your investment of a small amount of time, you've nothing to lose. It is truly a win-win! **What problems is Vendr solving and how is that benefiting you?** Vendr has a broad list of suppliers that they already have built a relationship with that we can tap into to help with the procurement negotiation. ### 39. Vendr has caused friction in our customer relationships **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Vendr?** I understand the value on paper of outsourcing vendor management for companies that license a lot of technology. Having an intermediary to manage vendor agreements takes work off the business users, saving energy, but also contributes to some of the less ideal experiences we've had. **What do you dislike about Vendr?** We've found that Vendr can often complicate what would otherwise be a simple and straightforward contract process. This has caused relationship friction between customer and software vendor. Games of telephone between customer and their vendors, not fully understanding vendor contract models, fabricating customer situations, etc. Contract negotiations that had previously taken days have been needlessly drawn out and caused contract deadlines to be missed. **What problems is Vendr solving and how is that benefiting you?** Third-party vendor management. ### 40. Complete Game-Changer for Scaling Organizations of ANY SIZE **Rating:** 5.0/5.0 stars **Reviewed by:** Frank D. | Member, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Vendr?** Vendr is my secret weapon in the battle between quickly scaling companies and the software providers who are "so excited for your recent funding". How does Vendr compare to its competitors? There ARE NO competitors. This is a refreshingly new idea with nearly immediate ROI in both literal dollars saved and hours of excruciating negotiation calls/emails/meetings with SaaS companies. Vendr allows me to focus on what I'm good at and what provides the greatest value to my employer, assessing the fit and potential benefit of SaaS tools against our organizational goals. I can spend my time thinking about how to utilize, implement, and integrate the tool with our existing tech stack and workflows instead of worrying about how I'm going to get the commercial terms in a good place for finance, legal, procurement, IT, etc. **What do you dislike about Vendr?** I've worked with 10+ buyers at Vendr. I can't think of anything I've disliked about my interactions with them, their ability to negotiate a good deal, leverage their internal data on contracts & strategy, and the professionalism of their interactions with the SaaS providers on my behalf. They function as an extension of my company and I know they will represent our brand and their own brand in the best way every time. **Recommendations to others considering Vendr:** My first experience with Vendr was at a large, publicly-traded, international organization spending over $10M annually on SaaS. Now I'm at a smaller startup that is only spending about $500K on SaaS but Vendr is still able to support our team, growth goals, and have it make financial sense for both ourselves & Vendr. Not sure if Vendr can help your company? Just talk to them. It's a very professional, non-pressure evaluation process. They really care about helping their customers and finding creative ways to partner with companies. They guarantee your ROI in the contract, so it's crazy NOT to work with them. **What problems is Vendr solving and how is that benefiting you?** At my last organization, I managed the tech stack for the revenue org (200+ sellers worldwide) of 25 SaaS applications. Not all tools were available to all teams, privacy & compliance regulations varied by country, and there were redundancies within the tech stack. Vendr allowed me to stay on top of multiple renewals every month (we didn't miss any 30, 60, 90 day out or auto-renewal clauses in existing contracts), consolidation of tools, optimization of workflows by increasing usage of the top platforms and removing the weakest. Additionally, we were able to reduce our annual spend on SaaS by over $200k. In my current role, I'm managing the RevOps function at a rapidly scaling startup. I have less time to focus on SaaS than ever before but I also need several new tools that require research, negotiation, and procurement. Vendr will save me hours of time communicating with the SaaS providers on my behalf and help us establish a true procurement process internally to support a repeatable, scalable process for our finance & legal teams. ### 41. Take the hard part of back and forth negotiations out of your equation. **Rating:** 4.5/5.0 stars **Reviewed by:** Steven T. | Demand Generation Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Vendr?** Vendr has experience dealing with any and all SaaS companies, so they have records of how much room each platform has to negotiate with. Once they find a lower price, they are able to add that data to their system and benefit all future clients looking to utilize that system. **What do you dislike about Vendr?** The only dislike may be for folks who like the hard-cord negotiation tactics and handle the back and forth themselves. For everyone else, Vendr will do that for you, and take the time-consuming task of price and platform negotiation out of your hands. **Recommendations to others considering Vendr:** There is a tipping point when you scale to a certain size that you find yourself drowning in SaaS platform selection and contract negotiations. When your team can use their time more wisely improving messaging or the product, let Vendr handle the time-consuming part of the contract negotiations. Not only do they make it easy, they can also give you advice on how much room to negotiate and what modules to add/remove. **What problems is Vendr solving and how is that benefiting you?** We are saving a lot of valuaable resourced by letting Vendr do all the contract negotiation once we provide all of our requirements to them, and they will guide the process to the end. We never get to see the ugly side of greed, money, truth or dare tactics that people utilize during negotiations. ### 42. Indispensable Team **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie S. | Business Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Vendr?** The team at Vendr is all action with measurable results! Vendr is unwavering in their focus to serve our team and willing to pivot with business needs as they evolve. Our buyers take a monumental lift off our SaaS owners (plus Fin, Sec, and Legal). It's fair to say that we could not operate at the capacity we do without the rockstar team at Vendr. **What do you dislike about Vendr?** The minimal items I would have listed here have been solved. That's the thing, Vendr listens to your feedback and delivers!! **What problems is Vendr solving and how is that benefiting you?** Benefits include but truly aren't limited to: reducing high list prices, inheriting lengthy/time-consuming emails, assessing usage and understanding complex pricing models, ensuring our procurement process is followed, and that deals get executed on time. ### 43. So easy to prove the ROI! **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy S. | VP, Business Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Vendr?** Vendr built immediate trust with my team and took over all Saas negotiations. They gave us back the time - among other job responsibilities - to focus on designing our procurement function and executing that design. And it wasn't just my team that was relieved for the support. I regularly receive feedback from DRIs across the business that rave about how great Vendr is to work with and how much they appreciate the transactional support. **What do you dislike about Vendr?** To make Vendr successful, the leaders at the company will need to empower them. Vendr is a service FOR your employees. At first employees might think it's adding process. To make Vendr successful, endorse them throughout your company to help with change management. **Recommendations to others considering Vendr:** Onboard them immediately. You will kick yourself for not doing so sooner. **What problems is Vendr solving and how is that benefiting you?** TIME savings, cost savings, helped operationalize our vendor workflow. They are an indispensable part of our procurement function. ### 44. Great partner and savings, tool needs more development **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Vendr?** The process and engagement with buyers are very smooth. Vendr removes a great deal of stress in the buying process for SaaS solutions and has the benchmarks to ensure we are getting fair pricing. We have seen some good savings thus far, and we engaged with them in February of this year. **What do you dislike about Vendr?** Vendr lacks effective reporting and functionalities that make it easy to navigate around the solution. The inability of the end-user to make comments or add notes for the buyers to see and having to correspond solely via email can be a challenge. **Recommendations to others considering Vendr:** I would recommend that any organization have a clearly defined procurement process that will easily allow Vendr to integrate without making a myriad of adjustments. Companies lacking a mature process may endure initial hiccups, but Vendr is dedicated to working through them to achieve the desired outcome. **What problems is Vendr solving and how is that benefiting you?** Initially, we had some process alignment issues, and we worked through those with our CSM to ensure that moving forward, we are partnering most effectively. I realized that having a dedicated CSM to meet with regularly has been a massive key to success with navigating this new partnership. ### 45. Blissfully review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Vendr?** System of record and vendor management made systematic arrangement for the fetching details **What do you dislike about Vendr?** Load time for the record and Gui template run time is quiet more than usual ,other is best . **Recommendations to others considering Vendr:** Blissfully is a platform and one solution for vendor management and saas plaform **What problems is Vendr solving and how is that benefiting you?** IT vendor management and automati6 with help of tools available is great and efficient ### 46. Proven ROI and excellent partnership **Rating:** 5.0/5.0 stars **Reviewed by:** KR B. | Manager, Procurement, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Vendr?** Working with Vendr is like working with your in-house team. The time Vendr takes to understand your business and resource appropriately is unmatched. Their approach brings a high level of trust and enables them to be an extension of your team. As a manager in Procurement, the ability to lean on Vendr to work through renewals provides my team the time they need to focus on strategic procurement. While engaging with Vendr Pulse for net new deals arms them with the info they need to negotiate solid deals. **What do you dislike about Vendr?** That they don't work just for us - what a power team **What problems is Vendr solving and how is that benefiting you?** Vendr gives us time back to focus on more strategic initiatives. They obtain and maintain substantial savings for us each year, resulting in impressive ROI. The ability to knowledge share promotes ongoing education and enables open discussion ### 47. A no brainer decision and great partner for any CFO!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin D. | Official Member, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Vendr?** Vendr has gained and continues to gain invaluable insights into pricing and other key terms of various SaaS solutions by negotiating on behalf of their growing customer base. They leverage this intelligence to act on your behalf as your procurement partner. **What do you dislike about Vendr?** I have zero complaints. They continue to evolve their offering through process improvements, technology and an ever-growing dataset of SaaS contract terms. **What problems is Vendr solving and how is that benefiting you?** By taking over procurement for us Vendr allows our SaaS tools owners and my small Accounting/Finance team to focus on higher value add activities to help drive the business. ### 48. Blissfully review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Vendr?** It's good solution availa ke for the IT vendor management and integration . **What do you dislike about Vendr?** Gui interface is quiet slower than expected while considering the load time . **Recommendations to others considering Vendr:** Good in SaaS management andIT vendor solution with business integration solution in market **What problems is Vendr solving and how is that benefiting you?** Saas management and business automation is smooth way while considering blissfully . ### 49. All the benefits of new software, none of the hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin C. | Business Operations Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Vendr?** Vendr takes all the hassle out of SaaS buying, seriously! From monitoring our tech stack to getting the best price on renewals, they do it all! **What do you dislike about Vendr?** Nothing. They communicate with our team the way we like to communicate (Slack) and are always available to answer questions or roll up their sleeves! **What problems is Vendr solving and how is that benefiting you?** We have seen a huge time and dollar savings on all of our Saas buying. ### 50. Terrific Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Terrence B. | Counsel, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Vendr?** Dedicated account team that is knowledgeable and always responsive. We've also had great success in not only achieving measurable savings in our overall SaaS spend, but using Vendr's platform and team of buyers has allowed us to organize and streamline our procurement function. **What do you dislike about Vendr?** Not much. Any issues we've had and communicated to Vendr are resolved quickly. **What problems is Vendr solving and how is that benefiting you?** Procurement; Vendor Management; Lower SaaS spend ## Vendr Discussions - [What is procurement management?](https://www.g2.com/discussions/what-is-procurement-management) - [What is supplier management?](https://www.g2.com/discussions/what-is-supplier-management) - [What is Blissfully app?](https://www.g2.com/discussions/what-is-blissfully-app) - [What does Vendr do?](https://www.g2.com/discussions/what-does-vendr-do) - [How much does blissfully cost?](https://www.g2.com/discussions/how-much-does-blissfully-cost) - [View Vendr pricing details and edition comparison](https://www.g2.com/products/vendr-vendr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+01%3A14%3A18+-0500&secure%5Bsession_id%5D=905ac611-fd7c-4a6f-b7ad-47d5482e1075&secure%5Btoken%5D=a336d2011d4da4951b4deb3215246562ae22c16ab7f1ab4c2d3d26830803b280&format=llm_user) ## Vendr Features **Tracking** - Spend Tracking - SaaS Utilization Tracking **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Insights** - Recommendations - Spend Forecasting and Optimization - Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Vendr Alternatives - [Zylo](https://www.g2.com/products/zylo/reviews) - 4.8/5.0 (51 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (303 reviews) - [Sastrify](https://www.g2.com/products/sastrify/reviews) - 4.5/5.0 (88 reviews)