Action1 Reviews & Product Details

I’ve actually been using Action1 for several years now to manage my endpoints, and it’s one of the few tools in my stack that I haven't felt the need to replace. When I first started with it, I just needed a better way to handle patching, but it’s grown into my go-to for remote support and software deployment across all my sites.

What’s kept me around for years is the reliability of the agent. I've managed hundreds of endpoints through this platform and the automated patching for third-party apps is just solid—it saves me hours of manual work every week. Even as they’ve added more features, the interface has stayed clean and hasn't become "bloated" like some of the other legacy RMM tools I used to use. If you want something that actually scales and doesn't give you constant headaches with broken updates, Action1 is it. Review collected by and hosted on G2.com.

A mobile app would be great for IT pro who are on the move and more linux funtionality on the web based Review collected by and hosted on G2.com.

This is a seriously amazing solution, directed, accurate, easy to use and does EXACTLY what is required ... and nothing else!

If you need a patch management system, and have multiple sites and / or no HQ (or even if you do of course) every computer, wherever it is, can be managed, monitored, kept bang up to date with prioritised risk based analysis of ever bit of software and operating system on the computer. It covers Windows, Mac and Linux.

I cannot remember the last time I saw a product this easy to use that did such a perfect job - except Sepio Cyber of course, that goes without saying; but they do for hardware what this does for software! Review collected by and hosted on G2.com.

Literally nothing. Most companies diversify, spread and sprawl into areas where they're not required and water down the quality solution. I have seen the roadmap - these guys are keeping this bang on point!

Please don't get take over my asset stripping venture capitalists and burn this amazing focus! Review collected by and hosted on G2.com.

Well to start its free for me. I have less than 100 endpoints and its totally free and fully featured. Its automated, cloud-native patch management that covers Windows and third-party applications without requiring a VPN. The intuitive UI, and integrated remote access, allowing for rapid vulnerability remediation and easy deployment of software to distributed, remote teams. Implementation was ease. it is used frequently. Review collected by and hosted on G2.com.

I wish it would let me use it for my personal and family. I could protect them. The lack of native Linux/macOS support, inconsistent remote control performance, and complex scheduling. Slow file transfers, limited reporting, and UI navigation issues. Customer support needs improved. Review collected by and hosted on G2.com.

I like that Action1 is practical and simple to install, without needing practically any configuration to work as expected, which is simply fantastic. It is very easy to set up, just create the account, install the agent, and it's already working. It saves me the work of manually updating 30 servers, allowing me to do all the management remotely, which saves me time in managing the machines. Additionally, for new machines, I can create and deploy scripts that automate the installation of other necessary agents on the machines. Review collected by and hosted on G2.com.

I believe that managing one's own software repository could be simpler to use. I would like it to be possible for users to install or remove software, and to more accurately check which user installed any software. Review collected by and hosted on G2.com.

As a one-person IT department, Action1 has become instrumental in keeping devices across our company patched and up to date. It’s also been a real blessing to be able to remote into any corporate device from my office, especially since we have team members spread across New York State.

The user interface is intuitive and straightforward. Even if I hadn’t worked in IT for 20 years, it’s simple enough that just about anyone could use it with minimal training. I also appreciate the integration with our Microsoft account, which gives us single sign-on, keeps our security in place, and means there’s one less account login to remember.

Performance has been a godsend from day one. Updates deploy quickly with very little hands-on effort required from our end. And with 200 free devices to start, you really can’t beat the price.

So far I have never had to contact Support. That's just how well the product has worked, but the onboarding took me 10 minutes to configure before we were up and deploying updates. Review collected by and hosted on G2.com.

The only downside is the requirement to use the web user interface. We would love an app, or even better a mobile app for user on the go. That isn't detrimental, it just means we always have to use a device with the full browser. Review collected by and hosted on G2.com.

What I like most about Action1 is how intuitive and easy it is to use, even for daily IT operations. The interface is clean and straightforward, which makes it simple to manage all endpoints from a single console without a steep learning curve.

I use it heavily for both Windows updates and third-party patching, and being able to deploy everything across the organization in just a few clicks has significantly improved my workflow. It has reduced manual work and helped me keep systems consistently updated and secure.

The remote access feature is something I rely on multiple times a day, and it has been very reliable for providing quick support without needing additional tools or complex setups. In fact, Action1 allowed me to replace a previous RMM (Itarian) as well as several manual scripts, simplifying my toolset.

Performance has been solid, especially when executing remote actions and patch deployments at scale. What really stands out is how easy deployment is and how reliable the platform is in day-to-day use. It just works, which is critical in a production environment.

Overall, it has made endpoint management more efficient, centralized, and scalable, while also delivering strong value by reducing the need for multiple solutions. Review collected by and hosted on G2.com.

It’s honestly difficult to find major downsides, especially considering the free tier for up to 200 endpoints, which already delivers a lot of value.

If I had to point out an area for improvement, it would be the lack of a built-in interactive terminal per endpoint. Having a feature that allows direct interaction with PowerShell in real time, similar to what tools like MeshCentral offer, would make troubleshooting and remote management even more efficient.

While current remote management features work well, adding this capability would reduce the need to rely on remote desktop sessions for quick command-line tasks and further streamline daily operations. Review collected by and hosted on G2.com.

From a retail market perspective; being able to deploy updates to POS terminals in bulk, keep branch computers up to date, create optional automations, establish instant connections when needed, and easily monitor system status is truly excellent. All of these features are impressive and have worked flawlessly so far. The ease of installation is even more remarkable; integrating the system into a newly set up POS terminal takes less than a minute.

Currently, we have daily-running automations across an average of +50 POS terminals and +30 computers. Review collected by and hosted on G2.com.

Its biggest drawback is that it can be removed very easily by the user. Review collected by and hosted on G2.com.

It’s easy to deploy and supports Linux. I also like how flexible it is for managing updates on servers and endpoints, plus the API is great for custom reports. Review collected by and hosted on G2.com.

Lack of user context: the username isn’t visible in the “Pending Updates” or “CVE” lists, which makes it harder to understand who is responsible for what. Rigid approval workflows: it’s difficult to shorten deadlines or set appropriate validation periods for critical updates. Review collected by and hosted on G2.com.

I appreciate that Action1 is FREE for the first 200 users, which is a fantastic deal. The ability to deploy software patches remotely is incredibly useful, especially since we're cloud-based with limited remote administrative features. It allows for complete remote administration, especially when paired with MeshCentral. I find the combination with MeshCentral to be very effective. Thanks to Action1's features, I can deploy patches after testing and even deploy multiple other packages, which makes management much easier. The initial setup was easy due to my experience, and I can't say enough good things about it to anyone in IT. I love how Action1 allowed us to operate efficiently under our specific setup needs. Review collected by and hosted on G2.com.

only runs in system context, wish it would run in user in the free version Review collected by and hosted on G2.com.

I like that Action1 is simple to set up, deploy, and manage. It's easy to deploy the agent via Intune and quickly get insight into vulnerabilities and outdated software on endpoints. Setting up automatic update rings is quick and simple, and navigating the interface is a breeze. Managing devices through Action1 alongside Intune works well. I also like that the company seems dedicated to constantly improving the product and taking community feedback seriously. We found Action1 to be the best option compared to competitors, and I would highly recommend it. Review collected by and hosted on G2.com.

I wish the desktop operating system support had more parity, but I know it's on their roadmap. More support for MacOS and Linux would be great. Feature parity between Windows, MacOS, and Linux as far as patching, app deployment, and remote desktop. More Linux distro support would be great as well, beyond Debian and Fedora. Review collected by and hosted on G2.com.