---
title: Make Reviews
meta_title: 'Make Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 354 reviews by the users' company size, role or industry
  to find out how Make works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 354
  scale: '5'
date_modified: '2026-09-24'
parent_category:
  name: Cloud Data Integration
  url: https://www.g2.com/categories/cloud-data-integration
---


# Make Reviews
**Vendor:** Integromat by Celonis  
**Category:** [iPaaS Software](https://www.g2.com/categories/ipaas)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 354  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About Make
Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack. And with Make AI Agents, your scenarios don't just run – they adapt. Agentic automation lets AI-driven agents handle complex tasks, while responding to changing conditions in real time. Set your scenarios to run on a schedule, trigger them instantly, or watch them run live whenever you need full visibility into what's happening. Make’s transparent logic means you’ll be able to see, manage, and control your automations every step of the way.



## Make Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **powerful automation** capabilities of Make, simplifying complex tasks and enhancing workflow efficiency. (22 reviews)
- Users find Make to be an **easy-to-use platform** for creating automations that enhance efficiency and connectivity. (20 reviews)
- Users love the **easy integrations** with Make, significantly enhancing efficiency and automating workflows effortlessly. (11 reviews)
- Users appreciate Make for its **extensive features** that enable easy automation for businesses of all sizes. (9 reviews)
- Users value the **seamless integrations** of Make, allowing effortless connectivity across various systems and tools for enhanced automation. (9 reviews)
- Users value how Make offers **time-saving solutions** , enhancing efficiency and streamlining workflows effortlessly. (8 reviews)
- Users find Make to be **affordable** and appreciate its clear and fair pricing for superior automation capabilities. (7 reviews)
- Automation Features (7 reviews)
- Users value the **seamless integration capabilities** of Make, allowing efficient connections with numerous web applications and tools. (7 reviews)
- Simple (7 reviews)

**What users dislike:**

- Users find the **error messages unclear** , making it difficult to diagnose issues effectively during workflow automation. (7 reviews)
- Users find the **steep learning curve** challenging for beginners, despite helpful resources and documentation provided. (7 reviews)
- Users note a **steep learning curve** , particularly for beginners, requiring time and effort to master the tool. (6 reviews)
- Users find the **complexity** of configuring modules in Make to be a significant challenge and source of frustration. (5 reviews)
- Users face significant challenges with **API issues** , including poor documentation and slow customer support during integrations. (4 reviews)
- Users find the product **too expensive** per operation, wishing for more affordable pricing options and usage clarity. (4 reviews)
- Users find the **limited functionality** of Make restricts its effectiveness for complex or large-scale workflows. (4 reviews)
- Users find the lack of **multiple triggers and advanced features** limiting for their automation needs with Make. (4 reviews)
- Poor Integration (4 reviews)
- UX Improvement (4 reviews)

## Make Reviews
  ### 1. Powerful Visual Automation for Complex Workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fabien C. | Bureau des Stages, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 03, 2026

**Describe the project or task Make helped with:**

Make is a versatile visual automation platform that allows users to connect various services like WordPress, webhooks, HTTP requests, and OpenAI into complex workflows. It offers powerful automation capabilities with features like filters, retries, error handling, and integrations, making it suitable for both simple and advanced business processes.

The platform is designed to be user-friendly, enabling users to visually design, test, and adjust workflows without needing extensive technical knowledge. This flexibility makes it an excellent choice for businesses looking to streamline operations and reduce development and maintenance efforts.

Make's value proposition lies in its ability to handle both straightforward automations and intricate logic within the same platform, providing a cost-effective solution for complex workflow needs.

**What do you like best about Make?**

What I like best about Make is the flexibility of its visual automation platform. I use it to connect WordPress, webhooks, HTTP requests and OpenAI in fairly complex workflows without having to build everything from scratch.

Once the scenario is correctly configured, the automation is very powerful: filters, retries, error handling and integrations make it possible to create robust business processes while keeping the workflow understandable visually.

I also appreciate that Make can handle both simple automations and much more advanced logic within the same platform. Make offers very good value for the price, especially for complex workflows that would otherwise require custom development. For my use case, being able to connect WordPress, OpenAI, webhooks and other services in one visual platform saves both development time and ongoing maintenance effort. The value is strong, particularly as the automation becomes more complex.

**What do you dislike about Make?**

The main downside is that some technical issues are difficult to diagnose from the visual interface alone. I encountered a case where modules looked correctly connected on the canvas, but the actual scenario structure still treated them as orphaned modules, which caused unexpected webhook behavior.

Error handling can also be a little unforgiving: a temporary HTTP/network issue can deactivate an instant scenario if no retry handler has been configured. It would be helpful if Make made these risks and the recommended retry/incomplete-execution settings more visible by default.

Overall, the platform is powerful, but troubleshooting advanced scenarios sometimes requires digging deeper than the UI suggests.

**Recommendations to others considering Make:**

To enhance the user experience, it would be beneficial if Make provided more detailed diagnostic tools within the visual interface. This could include a module dependency map or a more intuitive error reporting system.

Additionally, offering a guided setup for retry and error handling configurations could help users avoid common pitfalls and ensure smoother automation processes.

Finally, integrating a community-driven knowledge base or forum directly into the platform could provide users with quick access to solutions and best practices shared by other users.

**What problems is Make solving and how is that benefiting you?**

Make helps me automate workflows between WordPress, webhooks, OpenAI and other services without having to build a custom backend for every integration.

For my internship platform, I use it to receive new data, validate it, route it through an AI review process, handle retries and send the result back to WordPress automatically. This saves a significant amount of manual work and makes the process much more scalable and reliable.

The biggest benefit is that I can design and adjust complex business workflows visually, test them step by step, and keep improving the automation without having to redevelop the whole system each time.

**Official Response from Marketing Ops Make:**

> Hello Fabien,

Thank you for sharing your positive experience with Make. We're glad to hear that the flexibility and powerful automation capabilities have been valuable for your complex workflows. We appreciate your detailed feedback and will take your suggestions for future improvements.

Regarding some of the points you mentioned, I'd recommend checking out our Make Grid, an automatically generated visual map designed to organize all your Make automations and AI solutions to help you scale at speed. Grid will give you the right overview and show you the whole automation landscape. 

Also, if you ever seek a community-driven knowledge base, we have the Make Community, a forum filled with Make users and experts who advise each other on their setups and share their experience. You can search the content of the Community right from the scenario editor by clicking the "Help" icon in the top-right corner and typing your request. 

Thank you so much,

Vendy from the Make Team



  ### 2. Error handling made our automations much safer in production

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yurii L. | .NET Technology Lead, Information Technology and Services, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 26, 2026

**What do you like best about Make?**

We use Make for orchestration that needs to remain visible to both development and operations. A typical scenario might start with a Custom Webhook, pass through Routers and Filters, and then call external services through HTTP modules. This setup makes it easy to adjust a branch when a business rule changes, without having to ship another version of our API. Error Handlers are where the platform became much more reliable for us. We use Retry, Resume, Skip, Commit, and Rollback depending on the type of failure, and Incomplete Executions give us a way to recover after fixing the underlying issue instead of treating every run as disposable. We really noticed the difference during a synchronization when a provider started returning intermittent rate limits. Our earlier scenarios would simply stop and leave us guessing which records had actually made it through, but adding a retry path made the flow far more predictable. Data Stores have also been useful for keeping small pieces of state, supporting idempotency, and maintaining references between executions.

**What do you dislike about Make?**

What I still miss are stronger diff and review tools between scenario versions. As scenarios grow, it becomes harder to track what changed and why. To keep things manageable, we try to keep flows small and move more complex logic into .NET when automation shifts from orchestration toward core application code. Make is great for connecting systems, but business rules shouldn’t quietly evolve inside visual workflows that aren’t being properly reviewed.

**What problems is Make solving and how is that benefiting you?**

Our B2B onboarding used to start only after Sales closed an opportunity. From there, someone had to manually create the customer across three different systems, send the relevant details to Finance, and open several internal tasks. We replaced that entire handoff-heavy process with a Make Scenario triggered by a Webhook. The Scenario calls our ASP.NET Core API to validate the CustomerId, then uses a Router to split the flow by product and region before creating the required records in the external tools. To prevent duplicates, we used a Data Store to persist the event ID so repeated webhooks wouldn’t create the same customer twice. We also added Error Handlers to retry temporary failures, without replaying steps that had already completed successfully. The first version surfaced a design mistake on our side: one branch continued even when the API returned a pending state. Instead of piling on another layer of conditions inside Make, we moved that rule back into the backend and allowed the Scenario to proceed only after receiving a valid decision. That kept the automation valuable without turning it into yet another place where domain logic lived. Overall, we ended up with fewer manual handoffs, fewer copy/paste errors, much clearer visibility into which system was blocking a run, and a workflow we could automate confidently without pulling critical rules out of our .NET architecture.

**Official Response from Marketing Ops Make:**

> Hey Yurii,

Thanks for taking the time to share your thoughts, we really appreciate it. Great to hear that Make is helping you operate more efficiently, that's exactly what it's built for.

Your feedback on the review tools is incredibly useful. We're always working to make the experience better for our users, so thank you for helping us get there.

Vendy from the Make Team

  ### 3. Powerful, Evolving Automations with AI—Reliable Runs, Great Value, Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa C. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 25, 2026

**What do you like best about Make?**

I love the ability to create automations with almost any platform and how Make is constantly evolving to make automations easier and better. I love that I am able to use AI to help build scenarios but also include AI performance in my scenarios. Once a scenario is set up correctly, it runs perfectly and consistently. The price for Make is very reasonable considering everything they offer. Support has been responsive and helpful.

**What do you dislike about Make?**

If you make an infinity loop accidentally, you can zap all your credits and even go into a deficit. I did that and when I reluctantly purchased more credits to help get me to end of the month when my supply would renew, my extra credits went towards the deficit. That was a learning experience.

**What problems is Make solving and how is that benefiting you?**

I'm a small business owner with multiple income streams. Automating my business processes helps me perform at a high level without the benefit of staff. This means I can spend my time earning and less time administrating.

**Official Response from Marketing Ops Make:**

> Hi Melissa,

Thank you for taking the time to submit your positive feedback, we appreciate it. Amazing to hear that you're on the path to include and build with AI, great job!

We understand the frustration with accidental infinite loops, but good to hear that it ended up being a learning experience and you didn't face many issues. 

Thanks for choosing Make again,
Vendy from the Make Team



  ### 4. Powerful Tool with Credit Usage Challenges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Magalie O. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 08, 2026

**What do you like best about Make?**

I find Make to be an intuitive tool with a lot of options for creating automations. I love having access to the history of versions, history of runs, and seeing results from past runs because it's visually easy to understand. The initial setup was quite easy, which I really appreciate.

**What do you dislike about Make?**

As someone new to automation, Make had a learning curve that involved quite a bit of trial and error. One of my biggest frustrations was running out of credits unexpectedly, sometimes because a scenario wasn't working properly, and other times because I wasn't aware of the credit consumption for specific actions. Using the Maïa feature to create scenarios also led to high credit usage, causing me to run out of credits quickly. I think Make should provide an estimated credit usage before running a scenario, especially for those of us who are still learning and building. This would help in making informed decisions and avoid wasting credits on experimental runs. I also find it challenging that the lack of free credits during the testing phase can be a big limitation. Another issue is the whiteboard feature, which becomes difficult to navigate as scenarios grow larger. Moreover, the option to run only a portion of a scenario instead of just one module or the whole flow would be really helpful. These issues were significant enough that I seriously considered stopping using the platform, although it's otherwise a powerful tool.

**What problems is Make solving and how is that benefiting you?**

I use Make to filter and summarize articles for a newsletter. It's great for building workflows and optimizing processes, though I faced issues with unexpected credit depletion during trial and error. Despite the learning curve, it's intuitive with extensive automation capabilities and valuable history tracking.

**Official Response from Marketing Ops Make:**

> Hello Magalie,

Thank you very much for your thoughtful and detailed review, we appreciate it. Great to hear that you're satisfied with Make's intuitiveness and the option of history runs.

We are sorry to hear about the unexpected issue of running out of credits. Feel free to visit our Help Center for a documentation article about Credits, which outlines the usage of certain tools and apps. 
Also, please submit your ideas to our Idea Exchange board. Our Product team regularly goes through the suggestions, and gathering this feedback is what helps us steer the direction of our development. 

Thank you,
Vendy from the Make Team

  ### 5. Integromat just connects everything

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krasimir T. | Technical Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 02, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Make?**

Integromat lets me connect completely different products and services and create workflows as if they are built to work together. For example, when I receive order in PrestaShop, Integromat can automatically recreate the order in my order ERP system built with Podio. Or when I publish a new product on my PrestaShop online store, Integromat lets me automatically create a blog post about it in WordPress, publish it on Facebook and then publish it on Instagram. With Integromat, I can also integrate Podio and SendInBlue so I can send emails on different events in Podio, like when a user subscribes, and send them an email thru SendInBlue and also track the email events, like open, view, click - directly in Podio. The phone integration is also awesome - you can log all your calls and messages in another system bor backup or just for easier reference.
The workflow builder in Integromat is amazingly flexible and provides excellent flexibility. You don't need to have an IT degree to use it to its best. You can create branches, loops, and all kinds of workflows. 
I started Integromat as a free user but then gradually upgraded my plan because the more I use it, the more valuable ways to use it I find. 
The integrations in Integromat save me a lot of time, which saves me money!

**What do you dislike about Make?**

Sometimes I can't find an integration for a specific service.

**What problems is Make solving and how is that benefiting you?**

Integromat lets me integrate completely separate services I am using on a daily basis and automates my work. This saves me a lot of time and prevents me from forgetting or delaying a task - it just does it automatically on the fly.

  ### 6. Highly Versatile Automation with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Atul R. | Q & A Expert, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 25, 2026

**What do you like best about Make?**

I use Make to create automations for both learning and freelance client work. Make is really helpful in automating business solutions, saving a lot of time, energy, and improving efficiency. I like the vast number of tools integrated into Make, with over 2,000 apps available, most of which are famous apps, making it easy to connect with any app by searching in Make. The simple drag and drop functionality and settings adjustment inside each module make it very easy to automate business processes and create workflows. The user experience is very good. Another thing I appreciate is their generous free tier, offering about a thousand credits per month, which allows for experimentation with automations.

**What do you dislike about Make?**

The thing with Make that could be improved is the integration process for chatbots. When I want to build a chatbot, I wish there was a separate area where I could input a chat message as an input request, rather than it being just inside a module. Also, configuring the settings inside each module can be a bit confusing at times. It would be helpful to have more explanations on what each feature is and how to use them within the module settings.

**What problems is Make solving and how is that benefiting you?**

I use Make to automate business workflows, saving time and energy while improving efficiency.

**Official Response from Marketing Ops Make:**

> Hello Atul,

It's great to hear that Make has been beneficial in automating your business processes and providing a good user experience. 

We appreciate your feedback on the integration process for chatbots. The main reason why it's in one module is to create a more streamlined experience and avoid a redirecting and confusing environment for our users. Thank you for letting us know about the module settings. That is very valuable in order for us to keep improving our platform. 

Vendy from the Make Team



  ### 7. Powerful Automation Tool with a Steep Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eli N. | Program Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 21, 2026

**What do you like best about Make?**

I like Make's versatility and its ability to encompass so many different softwares and tools, allowing them to talk to each other efficiently. I also appreciate the powerful AI features that are improving over time, making it easier to use. It has helped me set up things that I never would have dreamed of a year ago.

**What do you dislike about Make?**

There's a little bit of a steep learning curve definitely compared to Zapier and similar softwares, which made me need a coach to help get started. It could be more user-friendly with improved onboarding like beginner's guides or tutorials. An onboarding specialist or a Make Academy for new users could make the process smoother. The initial setup wasn't easy, and having an outside consultant and coach was integral for me; I wouldn't have managed without that help.

**What problems is Make solving and how is that benefiting you?**

Make allows me to automate and connect different technologies without coding knowledge. The AI features make it even easier, helping me achieve setups I couldn't have imagined before, benefiting my nonprofit consulting business.

**Official Response from Marketing Ops Make:**

> Hey Eli, 

We're glad to hear that you're satisfied with the capabilities and features that Make offers. 

Regarding the steeper learning curve, as you mentioned, our Make Academy was developed exactly to make the learning experience smoother and a bit easier. That's why we have courses for beginners, intermediate, and even advanced users. I'd also recommend visiting our Make Community, a space filled with Make power users, who will be delighted to jump in and help you with your setup. 

Thank you for the support,
Vendy from the Make Team

  ### 8. Straightforward, Flexible Automations with Make That Exceed Expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susanna K. | Business Specialist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 05, 2026

**What do you like best about Make?**

The interface is inviting and does a good job of guiding the user. The pricing is beginner-friendly and transparent, and the allowed usage feels generous. The number of connections a user can make is broad, which gives you plenty of flexibility. You can also debug scenarios and quickly see what needs to be done and where, and saving a scenario has become much more user-friendly. 
I love the community sessions that Make provides and get inspired from those.
You are able to use varied LLM's and can evaluate which one to use on what task.
Scenario folders are great and I should rememeber use those more. 
Overall Make is straightforward to use and outcome is almost always exceeding expectations.

**What do you dislike about Make?**

Something I would find useful is place to document choices. Notes in Modules are great, but they are scattered

**What problems is Make solving and how is that benefiting you?**

Make helps resolve bottlenecks, whether those bottlenecks come from human behavior or from technical aspects.

**Official Response from Marketing Ops Make:**

> Hello Susanna,

Thanks for sharing your thoughts with us. We're thrilled to hear that you find our interface inviting and user-friendly.

Regarding your feedback about the Notes in modules, we would love to hear more about your experience and ideas on improving the feature. Feel free to share them with us in the Community or in our Idea Exchange so we can address your input!

Thank you,

Vendy from the Make Team

  ### 9. Great Automation Tool, But Scenario Organization Needs Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victoria K. | Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 28, 2026

**What do you like best about Make?**

Ease of use. I also like that there is an academy portal to learn more about make. The price of the plan I have is reasonable ($10/month).

**What do you dislike about Make?**

1. Missing integrations for some key platforms I use. 
2. The only way to organize scenarios is via folders . There is no way to create subfolders or organize scenarios via tags, etc. This is one of main issues I have with make.com (together with item #1). 
3. There is no way to search datastore via UI. The only way to find something is by going page-to-page. 
4. Affiliation payouts minim are way too high.

**What problems is Make solving and how is that benefiting you?**

Make helps me automate repetitive tasks, connect the tools I use, and reduce manual work. I use it for workflows involving calendars, QuickBooks Online, Google Drive, email, and spreadsheets. It helps me solve operational problems as I identify them and create more efficient processes for my business and clients.

**Official Response from Marketing Ops Make:**

> Hey Victoria, 

Thank you for your detailed feedback, we're glad that you find Make easy to use! I've shared your ideas and thoughts internally with the team so we can investigate these further and improve the experience. 

Vendy from the Make Team

  ### 10. Make.com Is Great for Sketching Complex REST API Workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles W. | Automations Specialist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 27, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Make?**

I really like it. These days, i'm often sketching out complex REST API workflows inot make.com, and rebasing them into google services at a later time.

**What do you dislike about Make?**

I think it's incredibly annoying that when I click on certain make.com module outputs, the renderer will crash my browser because the payload is too big. We're talking about text here, i'm not sure why a 10,000, 20,000 or een 20,000,000 character block of text would be crashing my browser. This only happens in make.com.

Additionally, very large and complex scenarios with lots of modules will struggle to run/render on even strong machines. That seems silly to me. There's some kind of baseline processing inefficicney there that makes no sense.

**What problems is Make solving and how is that benefiting you?**

We offer clients services on make.com, to allow us to quickly build solutions for them, or prototype items for them before building them into more complex and performant systems like Google Cloud Services etc...

  ### 11. Effortless Email Automation with Make

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wróżka E. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 18, 2026

**What do you like best about Make?**

I like the easy way Make allows for automation of the whole process of sending personalized emails. It auto-creates content with the ChatGPT module, saves it to Word, and sends a .pdf file to the client. This makes it much more manageable than trying to figure out all the automation myself. Also, the capability to go from a ChatGPT prompt to a ready .pdf file is quite valuable. Setting it up was easy because AI assistance was available, and ChatGPT can create whole scenarios, which is a big help.

**What do you dislike about Make?**

nothing

**What problems is Make solving and how is that benefiting you?**

Make automates my email process by generating personalized content with ChatGPT, saving it to Word, and sending PDFs to clients. It simplifies the entire process, making it effortless to automate, and integrates well with OpenAI.

**Official Response from Marketing Ops Make:**

> Hello, 

Thank you for taking the time to share your experience and feedback with us! We're glad to hear that you're satisfied with Make and its capabilities. It's always rewarding to hear about the challenges our automation tool is helping solve every day!

Vendy from the Make Team

  ### 12. Make Connects Platforms and Bridges the Gaps of Incomplete Functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Guy R. | IT, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

Big canvas to see all your ideas as you build out your scenario with color coded module.  Lots of integrations built in and the ability to use APIs for more advanced functions.  Works quickly and able to see runs animated through the process.  Pricing is reasonable although appears to be increasing. Support appears to be non-existent taking days to respond when I tried to ask Make AI how to use the date functions and it gave me completely bogus information and kept referring to third party modules that required additional account rather than Make's own date functions.  AI appears to have improved.  Overall Make works well but I wonder if n8n would work better.

**What do you dislike about Make?**

Sometimes I just need to ask a question to a human that knows how to do something and I think the cheaper plans do not include any support.

**What problems is Make solving and how is that benefiting you?**

Make fills the gap when platforms are incomplete.  We are connecting several modules to just do what our CRM should already be able to do.  We also have scenarios that make some of our emails and calls easier for staff to digest by splitting up those conversations into smaller pieces which has been helpful.

  ### 13. Streamlines Pediatric Practice with Great Aesthetics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan H. | Pediatra/Socio fundador, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 16, 2026

**What do you like best about Make?**

I like that Make has a nice esthetic and that it can be connected to Claude, which I find useful. The templates are great because they give me an idea of what can be made, making it easier for me to automate processes in my daily pediatric practice and not miss important reminders.

**What do you dislike about Make?**

I think the help section in Make is too long and should be more concise. It would be better if it could summarize or use diagrams or schemes to show solutions. Also, the initial setup was quite challenging since I wasn’t using AI as a connector, though I used it as a tutor.

**What problems is Make solving and how is that benefiting you?**

I use Make to automate processes in my pediatric practice, helping me not miss daily reminders.

**Official Response from Marketing Ops Make:**

> Hey Alan, 

Thank you for taking the time to share your feedback with us, we appreciate it. It's great to hear you're satisfied with the aesthetic and our templates!
 
If you'd like to show your solutions on a more observable layer, Make Grid might be the right choice. It's an automatically generated visual map designed to organize all your Make automations and AI solutions. Regarding the initial setup, I absolutely understand that the learning curve might be too steep, that's why we have our Make Academy filled with online courses and an AI coworker, Maia, who will help you build, debug, and scale your automations.

Thank you,
Vendy from the Make Team

  ### 14. Make Does Everything We Need - Easy to Use, Great UI, and Simple Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 28, 2026

**What do you like best about Make?**

It does anything I want it too. So far I have found no limitations in what I've been able to do with Make, and have been able to move everything to Make instead of using various tools

**What do you dislike about Make?**

Honestly, nothing at all. It's easy to use, the UI is really good and it's easy to monitor usage. If there was one thing I would change it would be the default frequency of the scenario running when you activate the scenario, as if you forget to change it it can use a lot of credits.

**What problems is Make solving and how is that benefiting you?**

I use Make for automating a lot of heavy reports from Bullhorn. I also use it to populate my own CRM with fresh data, remove duplicates and a host of other really useful things that wouldn't get done if the process was manual.

**Official Response from Marketing Ops Make:**

> Hello Michael, 

Thank you for the positive review. We're glad that you're satisfied with Make and that it meets all your needs. Your feedback about the default frequency for scenario running is absolutely valid. Thank you for sharing it with us. 

Vendy from the Make Team

  ### 15. Effortless to Use with Great Connection Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lars Ulrik M. | CEO, Small-Business (50 or fewer emp.)

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 01, 2026

**What do you like best about Make?**

I like how easy it is to use, and I appreciate the connection possibilities.

**What do you dislike about Make?**

The most annoying part is that triggers can’t fire immediately like they do in Zapier—for example, when an email is received. Instead, I have to use mailhooks, which is frustrating. I’d really like to see triggers run right away when an email enters a specific folder in Outlook, or when a new row is added to a spreadsheet. As it is now, it’s quite annoying.

**What problems is Make solving and how is that benefiting you?**

Make helps me with data analysis, answering emails, and running some of my software in the background.

Most of the time, I use it for my customers as a user-friendly way to connect their platforms and work with enriched data.

**Official Response from Marketing Ops Make:**

> Hey Lars,

Thank you for the feedback. Make supports two types of triggers: polling (they check for new data at regular intervals rather than responding immediately) and instant triggers - webhooks (which execute flows immediately after receiving data from a remote server). We understand your frustration with using the mailhook instead of a classic module. Please feel free to log your suggestion to our Idea Exchange board so our Product team can review this suggestion. 

Vendy from the Make Team

  ### 16. Easy to Use, Flexible, and Integration-Rich but could use some work on Data/Documentation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Logan B. | Community Development Manager & Dealflow Coordinator, Small-Business (50 or fewer emp.)

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**Reviewed Date:** March 10, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Make?**

Ease of use and simplicity are great factors. The user interface is friendly, and there are a wide variety of integrations, particularly for the core functionalities I need. I would say that the troubleshooting is pretty decent as well. You can make this product as technical or un-technical as you'd like. LOTS of integrations and a really good Community forum.

**What do you dislike about Make?**

The error reporting is a bit technical... You have to either look up the issues or learn how to read the technical output.

Some credit usage is a little ambiguous (particularly for AI modules).

Credit use data... you can only view a month's previous data/credit usage. This can be troublesome when you are on pro or non-enterprise plans and you need to "budget" your credits. I can't see what previous month's usages have been. 

Lastly, base documentation is decent but could be way more robust. Especially for the various integrations. It's alright.

**What problems is Make solving and how is that benefiting you?**

I'm generally using it to create automated communications drafting, automate our Monday board operations and updates, and a few other operations related components. I'm using some AI modules to make smarter decisions or as a "flexible" module that can do really fun or dynamic things. Basically it's helping with Admin+Ops, and Communications... takes a lot of busy, redundant work out of my team's hands. 

I've deployed it in limited instances for marketing communications as well. Obviously, it's strength is in integrations... you need other tools.

  ### 17. Exceptional No-Code Automations with Powerful AI and API Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zoltan H. | Business Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 03, 2026

**What do you like best about Make?**

The visual, no-code interface makes it easy to build complex automations connecting AI tools, email, and external APIs. The flexibility to integrate Claude AI, Gmail, Google Sheets, and Telegram in one workflow is exceptional. Great value for businesses wanting to automate without coding.

**What do you dislike about Make?**

The learning curve is quite steep for beginners. Setting up complex scenarios with API connections and JSON parsing requires patience and technical knowledge. Better onboarding tutorials and clearer error messages would significantly improve the experience.

**What problems is Make solving and how is that benefiting you?**

Make.com helps me automate email triage, AI-powered responses, and trading alerts across my dental practice and beauty salon. It saves hours of manual work weekly by connecting Gmail, Claude AI, Telegram, and Google Sheets in automated workflows — tasks that would otherwise require a dedicated employee.

**Official Response from Marketing Ops Make:**

> Hey Zoltan, 

Thank you for sharing your positive experience with Make. 

We appreciate your feedback on the learning curve, and we are committed to enhancing our onboarding process and error messaging for a smoother user experience. If you have any specific ideas on the gaps, let us know via a ticket with our Customer Care team or in the Make Community.

Vendy from the Make Team

  ### 18. Visual No-Code Automation That Makes Complex Workflows Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrien P. | Responsable des Opérations et Service Client, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 09, 2026

**What do you like best about Make?**

Make stands out for its visual, no-code approach to automation. Creating complex, multi-step workflows feels genuinely accessible even without a development background, and the drag-and-drop interface keeps the logic easy to understand and maintain over time. It connects reliably with most tools in our stack and supports conditional logic, filters, and data transformation in a way that would otherwise require custom development. Overall, it’s a real productivity lever for operations teams.

**What do you dislike about Make?**

The learning curve for the more advanced features (error handling, iterators, aggregators) can feel steep at first. The documentation is generally adequate, but it sometimes lacks concrete examples for edge cases. Still, these are minor friction points once you get through the initial setup and start working with it more regularly.

**What problems is Make solving and how is that benefiting you?**

Make automates repetitive, cross-tool workflows that would otherwise require manual intervention or custom development resources. It saves our operations team a significant amount of time on data syncing, notifications, and process triggers between platforms, so we can focus on higher-value tasks without having to rely on engineering support.

  ### 19. Easy-to-use tool for building automations that make us money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** June 16, 2026

**What do you like best about Make?**

It integrates with every service we see to automate. My connecting it to Claude, we're able to build, adapt and troubleshoot sophisticated automations without having to turn ourselves into developers.

**What do you dislike about Make?**

For me, it's hard to find something to dislike. If pushed, I'd say that you really need to take the Make University courses to get the best from the tool, and understand concepts such as credit usage, arrays, and logic flows.

**What problems is Make solving and how is that benefiting you?**

We built an extremely robust markdown conversion tool for our AI copywriting consultancy. It beats any free tool we've ever used, and we're in control of the data at all times. We've also built tools to watch brands we work with, as well as their competitors. There's nothing like this available commercially, at least not if we want to build different watchlists for each client, and control how the data is used. These watchlists have opened up entire new revenue streams for us.

**Official Response from Marketing Ops Make:**

> Hello, 

Thank you so much for the positive review. Great to hear you are satisfied with Make. 
Your feedback about the Make Academy is heard and appreciated. We understand that learning new concepts is challenging. That's exactly why we have the learning paths and courses in the Academy, to guide you through the beginning of the journey. 

Vendy from the Make Team

  ### 20. Visual Canvas Makes Complex Automations Easy to Build and Debug

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 11, 2026

**What do you like best about Make?**

The visual canvas. When you're building an automation that crosses 5–6 apps, being able to see the whole flow at a glance is genuinely useful, it makes debugging much faster and onboarding clients way easier than pasting a wall of code or config.
The flexibility is also a good point, you can do things that most no-code tools would force you to work around, custom HTTP requests, data transformation with functions, error handling per module. It's not perfect but it covers 90% of what a typical agency workflow needs.
And the pricing model is fair at the start. Compared to Zapier, you get a lot more operations per euro before hitting a wall.

**What do you dislike about Make?**

The execution logs are painful to read when something breaks in a complex scenario. Error messages are often vague and you end up having to re-run manually just to trace the issue.

**What problems is Make solving and how is that benefiting you?**

Mainly the glue problem, connecting tools that don't talk to each other natively. CRM, email, Airtable, WhatsApp, webhooks, Make handles the plumbing so I don't have to build custom integrations from scratch for every client.

**Official Response from Marketing Ops Make:**

> Hello,

We're glad to hear that you find our visual canvas fitting for your needs. Creating a visual environment is exactly what we're striving for. 
Thank you for the note with the execution logs and error messages. Both points are valid, and we appreciate the feedback. 

Vendy from the Make Team

  ### 21. Real glue for a small team with no developers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** August 25, 2026

**What do you like best about Make?**

The visual scenario builder is the main reason I stay. I can see an entire process on one canvas - routers, filters, error handlers - instead of reading through code, so a workflow is much easier to hand over to someone else or to pick up again months later.

The execution history is the part I use most. Every run stores the input and output of every single module, so when something breaks I know within a minute which step failed and exactly what data it received. Most automation tools just tell you the run failed and leave you guessing.

The app catalog covers most of what I need, and when it doesn't, the generic HTTP and webhook modules mean I'm never actually blocked - I've connected internal APIs that will never have an official integration. Between scheduling, iterators and aggregators, data stores and error handling, a lot of work that would otherwise need a small server and someone maintaining it just doesn't need one.

**What do you dislike about Make?**

Pricing is per operation, and it ends up shaping how you build more than it should. A scenario that polls frequently burns through a plan fast, so I design around the operations counter - batching, webhooks instead of polling, filtering as early as possible - rather than around what would be the clearest way to solve the problem. Cost is also hard to predict before a scenario is actually running in production.

Large scenarios get hard to manage. Past a certain number of modules the canvas slows down and becomes difficult to navigate, and there is no real version control. You can export a blueprint, but there is no diff between versions and no clean separation between development and production, so testing a change usually means cloning a scenario and remembering to keep both copies in sync.

Error handling is capable but entirely manual - every route needs its own handler, and it is easy to ship something that fails quietly until you notice the data missing days later. Deep data mapping is the other rough edge: working with arrays nested inside arrays takes more trial and error in the mapping panel than it should.

**What problems is Make solving and how is that benefiting you?**

I run a small operation without a development team. Most of the systems I work with have APIs, but nothing was connecting them, so information moved between them by hand. Make is the glue: intake forms, CRM records, spreadsheets, email and notifications, file storage, and more recently transcription and AI steps all live in one flow instead of in someone's head.

In practice that means intake that used to be manual copy-paste between a form, a sheet and a CRM now runs by itself with consistent fields every time; follow-ups fire off data changes rather than off someone remembering; and recurring reports and summaries that were assembled by hand are now scheduled and land ready to read.

The benefit is not only the hours, though those are real. It is that a process runs the same way every single time, and that I can add or change a step in a live workflow in minutes without a deployment. Building the same thing as custom scripts would mean hosting, monitoring and maintenance that I do not want to own, and it would leave the logic in code that only one person can read.

**Official Response from Marketing Ops Make:**

> Hello there,

Thank you for sharing your positive experience with Make! Great to hear about the benefits that Make brings to your business.

We're glad to hear that the visual scenario builder and execution history have been valuable for you. We understand your concerns about pricing, scenario management, and error handling, and we appreciate your feedback, it is super valuable for us. We are constantly working to improve our platform, and that's exactly why we need and love to gather thoughts and ideas from our users. 

Vendy from the Make Team


  ### 22. Easy-to-Configure Automation with a Clean UI and Excellent Free Academy Courses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad Y. | Senior Technical Writer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 27, 2026

**What do you like best about Make?**

Make.com, as an automation tool, is easier to configure than some others (n8n, for example). I really like its simple UI design. Recently, I discovered its academy courses (100% free BTY), and they’re worth trying.

**What do you dislike about Make?**

I run out of my free credits pretty quickly, and I wish the monthly free credits were a bit more generous.

**What problems is Make solving and how is that benefiting you?**

It helps me automate repetitive tasks and connect different apps together, so my workflows run more smoothly.

**Official Response from Marketing Ops Make:**

> Hello Muhammad,

We're glad to hear you find Make easy to configure and that the Make Academy is helping you level up! Totally fair point on credits running out fast. The Free plan is meant for getting started, but we know it can feel tight once you're automating more. If that's happening a lot, it might be worth looking at the Core plan for more room to work with.

Thank you for sharing your thoughts with us,
Vendy from the Make Team

  ### 23. The Versatile Tool for Startups and Nonprofits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adán L. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** June 03, 2026

**What do you like best about Make?**

I like the versatility of Make and the large number of connections it offers. I have never had problems connecting a service in the various projects I have implemented, which really demonstrates its versatility. Additionally, the plan for Nonprofits is super useful, as it provides us with a good base of credits to start operating. I also find the strong community that seeks to solve common problems valuable. We lean towards Make instead of other tools like n8n because we feel that the learning curve has fewer frictions and its initial setup was quite simple.

**What do you dislike about Make?**

The AI, when it comes to creating or reformulating formulas, didn't work so well for me. It offered me things that, when I pasted them, had errors. So I end up using an external AI to fix formulas.

**What problems is Make solving and how is that benefiting you?**

I use Make to quickly create MVPs without relying on tech staff. It helps me connect multiple tools to automate processes, such as creating a response bot for donors, which solves operational problems and improves my implementation capacity.

**Official Response from Marketing Ops Make:**

> Hello Adán,

We're thrilled to hear that you find Make versatile and easy to use for your projects. It's great to know that the program for nonprofits and strong community support are valuable to you. 
We apologize for the issues you experienced with the AI. We'd appreciate it if you could share with us more details regarding the specific issues so we can send this feedback to our engineers.

Thanks,
Vendy from the Make Team

  ### 24. Visual automation with stable scenarios and affordable pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 30, 2026

**What do you like best about Make?**

I appreciate the visual interface and the fact that I can create automations and hand them over to my client with documentation and guidance so they can maintain them later. I also find the pricing very affordable; today the main alternatives are Make or n8n (the latter is a bit more complex), Zapier (which hosts data in the US only), or Gumloop (which is still a bit young as a company to create flows for clients). The large number of integrations and the stability of the scenarios are key differentiators.

**What do you dislike about Make?**

sometimes scenarios enter in a never ending loop which can be destructive if happening on certain scenarios and the lack of some integrations for example with Facebook where I have to use a separate product 'manychat' for those automations.

**What problems is Make solving and how is that benefiting you?**

it automates everything that I can automate

**Official Response from Marketing Ops Make:**

> Hello,

Great to hear that you're satisfied with our visual interface and our resources. Thank you for choosing Make. 
Regarding your concern, have you reached out to our Customer Care team or the Make Community to get another set of eyes to look into this? 

Vendy from the Make Team

  ### 25. Intuitive Automation Tool That Eases Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea L. | Business Consultant/Coach, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 26, 2026

**What do you like best about Make?**

I like that Make is easy to use and pretty intuitive. The way the user interface is set up allows me to see the connections clearly, unlike other platforms where it's harder to visualize. This makes it a bit easier to teach clients how to use Make. Switching from Zapier, I find that Make is much easier and more intuitive, making it my go-to tool now. I also connect Make to just about everything, including Google Sheets, ChatGPT, Canva, and emails, which adds to its versatility.

**What do you dislike about Make?**

There were a couple of little hiccups I've had where you can no longer right-click on the wrench. I think it's when the user interface gets updated and you don't know that something's changed. There's no warning of a change. I think if I know that things are changing and what's changed, it makes the experience a bit easier.

**What problems is Make solving and how is that benefiting you?**

I create automations for social media content, taking 70-80% of work off clients' plates, making it easy for them to run their business.

**Official Response from Marketing Ops Make:**

> Hey Andrea,

Thank you so much for leaving us such a positive review! It's great to hear about your experience and learn that Make has become your go-to tool. 

We appreciate the feedback about the user interface, as we strive to provide a user-friendly experience, and this feedback is exactly what we need to improve.

Vendy from the Make Team

  ### 26. Automating Arctic Workflows with Make

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roman R. | Project Coordinator, Environmental Services, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 10, 2026

**What do you like best about Make?**

What I like most about Make is the flexibility to integrate the tools our team already uses. We connected Google Sheets, automated Gmail notifications, and synchronized information with Asana, which is our main project management platform.

It is not always simple at the beginning and requires some time to understand the logic of scenarios, but once the workflow is set up it becomes a very powerful system. It allows us to automate communication between teams and keep project data updated automatically instead of moving information manually.

**What do you dislike about Make?**

One challenge with Make is the learning curve when you first start building scenarios. It can take some time to understand how the logic works between modules and how data flows through the system.

Sometimes even a small configuration detail can break the scenario, and it may take time to find the exact issue. Because of that, you need to be careful when setting up workflows and testing them.

However, once you understand how the platform works, it becomes a very powerful tool for automation.

**What problems is Make solving and how is that benefiting you?**

Make helps us solve the problem of moving information between different tools that our team uses every day. Previously, data from Google Sheets had to be checked and transferred manually into Asana, and team members needed to send emails or messages to notify others about updates.

With Make, we automated these processes. Data from Google Sheets can trigger actions, send Gmail notifications, and update tasks or information in Asana, which is our main project management platform.

This reduces manual work, improves communication between teams, and helps ensure that project information stays accurate and up to date.

  ### 27. Love the Automation—Make.com Has Delivered for 4 Years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julius A. | Senior Digital, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2026

**What do you like best about Make?**

the automation. i've been using make.com for 4yrs now and been using for 2 companies already

**What do you dislike about Make?**

so far nothing yet i can think of for now

**What problems is Make solving and how is that benefiting you?**

automating between different platforms and tech. and even if a platform does not exist, its still possible with the custom https requests

**Official Response from Marketing Ops Make:**

> Hello Julius, 

It's lovely to hear that you've been satisfied and happy with Make for such a long time! We're glad to be part of your journey with both of your companies. 

Thank you for taking the time to share your feedback with us,

Vendy from the Make Team

  ### 28. Easy creation of visual scenarios with powerful AI modules

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bruno F. | Influence professionnelle ("expert" LinkedIn) : Conseil & Accompagnement, Formations & Conférences, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from French using AI.

**Reviewed Date:** June 19, 2026

**What do you like best about Make?**

the ease of creating a scenario visually with the installed modules. Simply configure each module according to our needs. With the possibility of using AI modules to build useful solutions.

**What do you dislike about Make?**

for me, who is not a developer, there are sometimes a few parameters to configure that require an effort of understanding.

**What problems is Make solving and how is that benefiting you?**

I have built a scenario to conduct a press review from US sources using RSS feeds. The articles are grouped by theme and I receive a summary by email every morning, in French, written by an AI.

**Official Response from Marketing Ops Make:**

> Hello Bruno, 

Thank you for sharing your feedback with us. We appreciate that! Just wanted to ask whether you have tried and completed our Make Academy? This free learning platform might save some of the trouble of understanding certain parameters. 

Thanks a lot,
Vendy from the Make Team

  ### 29. Great Software For Timesaving

**Rating:** 5.0/5.0 stars

**Reviewed by:** James H. | Marketing Assistant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** August 03, 2026

**What do you like best about Make?**

It is super flexible in terms of getting data from a data warehouse into slack which really helps business insights

**What do you dislike about Make?**

The pricing occasionally can be very expensive which is a big drawback. Sometimes aswell, the software can be quite cumbersome to get to do how you want it.

**What problems is Make solving and how is that benefiting you?**

It is saving a lot of time as instead of manually having to check things it automatically transports it to slack

**Official Response from Marketing Ops Make:**

> Hey there James,

Thank you for the positive feedback! We appreciate the pointer about the pricing. Please rest assured that we aim to have our product accessible to everybody. 

Vendy from the Make Team

  ### 30. Time-Saving Automation with a Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anton P. | Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

I love using Make to automate tedious manual workflows in our ad agency, especially with Asana tasks, so we can respond to issues promptly without manually checking campaigns every day. It’s a huge time saver for automating reports and data downloads, saving us many hours. Make is UI friendly and doesn’t require coding skills, which is fantastic. I find it very easy to connect services and share these connections across teams. It also saves time with debugging workflows and authentication.

**What do you dislike about Make?**

While it is user-friendly for non-coders, it still requires a learning curve for which we need to invest a lot of time. And sometimes I feel limited by not having the option to have code automations (with the help of AI) which is more flexible compared to Make. Also, it would help to have an AI assistant in Make that could easily and quickly create deterministic automations. New AI agent feature is good and almost like it but it is not deterministic, e.g. when we need to move data from one source to another one.

**What problems is Make solving and how is that benefiting you?**

Make automates tedious workflows, campaign control with Asana tasks, and reporting, saving us hours. It's UI friendly for non-coders and easy to connect and share services, saving time in debugging and authentication.

  ### 31. Simple API connections and quick module changes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Timo O. | Small-Business (50 or fewer emp.)

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**AI Translated:** This review has been translated from Dutch; Flemish using AI.

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

I find Make very handy because it works quickly and you can easily switch between modules. It's easy to create connections without having to write the code yourself, you just need to link your account. This makes it simple to test new things without having to rewrite your entire API code or connections. This convenience makes using Make pleasant and efficient.

**What do you dislike about Make?**

What I find annoying is that when you modify or publish a module, the module number changes. And when you then go to the next modules and want to link the new bubble you just published, you have to manually link it all over again. Just because the number has been changed. So I find that quite bothersome.

**What problems is Make solving and how is that benefiting you?**

I use Make to easily create complex integrations. It allows me to quickly switch modules and test new things without rewriting API code, because integrations happen automatically.

  ### 32. Innovative Workflow Automation with Improved User Collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Otaku D. | AI Fine Tuner, Small-Business (50 or fewer emp.)

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**Reviewed Date:** July 27, 2026

**What do you like best about Make?**

I like that Make involves users in the product improvement process, which shows they're genuinely trying to better their product. I appreciate the flexibility of Maïa AI copilot, even though it's still in beta, as it's effective in fixing workflows. I also enjoy being able to fine-tune the results to better fit my needs. The initial setup of Make was easy.

**What do you dislike about Make?**

It would be better if I could upload documents like screenshots or PDFs with Maïa. I would be glad if I could pilot Make from Claude AI.

**What problems is Make solving and how is that benefiting you?**

I use Make to create flexible workflows online, like sharing subscription links. Maïa AI copilot helps fix workflows, allowing better fine-tuning.

**Official Response from Marketing Ops Make:**

> Hello Otaku, 

Thanks for sharing your ideas with us! We care about our community, and listening to your feedback gives us the right input and direction to navigate forward. 

Regarding your point on building Make scenarios from Claude, have you heard of Make Skills? Thanks to this feature that our devs developed, Claude knows the apps, validates every module, handles connections, and deploys directly to your Make account. Give it a try and let us know your ideas!

Thank you, 
Vendy from the Make Team


  ### 33. Practical Automations That Free Up Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rafael T. | Managing partner of an accounting firm, Small-Business (50 or fewer emp.)

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**Reviewed Date:** September 22, 2026

**What do you like best about Make?**

I like the practical automations I can set up, which free me up to handle other tasks.

**What do you dislike about Make?**

when the workflow doesn't work, even with the help of Make's AI

**What problems is Make solving and how is that benefiting you?**

I'm managing to automate tasks that aren't overly complex but used to be time-consuming.

**Official Response from Marketing Ops Make:**

> Hello Rafael, 

We appreciate the positive review, thanks a lot! Great to hear you're satisfied with Make.

Vendy from the Make Team

  ### 34. Everything was great until the right click to move around the canvas!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

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**Reviewed Date:** June 11, 2026

**What do you like best about Make?**

Ease of use, easy to navigate and to build things

**What do you dislike about Make?**

everything was great and then you changed the way a left click will move around the canvas to a right click and now it's a horrible experience. My focus is shot. Every time I move I get this little reminder pop up and have to stop what I'm doing , think about the right click. left click will move modules and then i have to change the way i work because of this stupid right click change. CHANGE IT BACK TO LEFT CLICK MOVING THE CANVAS like every other canvas based program.

**What problems is Make solving and how is that benefiting you?**

make was solving the building of a workflow to accomplish a greater goal. before the whole right click to move around came into the program. Seriously, that decision sucks.

**Official Response from Marketing Ops Make:**

> Hey there,

Thanks for the constructive feedback; we appreciate it. 

Based on the feedback we've heard across our community, our team circled back and decided on the following. The new navigation stays as the default, but you will no longer be locked to pan with right click only. We are adding a setting to choose how you pan the canvas, either with a mouse (pan with right click or left click) or with a trackpad/touchpad (the same choice, so you can pan with a single finger drag if you prefer). 

Thank you for sharing your thoughts,
Vendy from the Make Team

  ### 35. Easy to Use, Fast, and Scalable with Solid Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mariano S. | Solo preneur, Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 07, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Make?**

Scenario Edit and the execution history are easy to use. The product feels scalable and fast, and overall it offers solid integration options. Great product.

**What do you dislike about Make?**

I’d add more features in these areas: locating scenarios and their relationships, improving reusability detection, and enhancing the Scenario Edit “Ask how to” button so it uses AI to better guide users through scenario building with Agents, Apps, and similar components.

I’d also remove the Scenario Edit “explain flow” button, because I don’t find it useful.

**What problems is Make solving and how is that benefiting you?**

PoC and MVP for new toos and agents I'm creating and It helps me scale the way I create MVPs and strengthen the backend while customers evaluate the tools.

  ### 36. Effortless Automation with Extensive Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jordan J. | Business Operations Associate, Small-Business (50 or fewer emp.)

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**Reviewed Date:** April 30, 2026

**What do you like best about Make?**

I think Make is pretty easy to use, especially visually. It has a lot of features and connects to many different programs, making it really versatile. I love how easy it is to set up webhooks, which we use a lot in various business processes. The ability to integrate virtually any software we use and route information through Make is really helpful. I find it visually easy to understand, making it functional for different staff members. The webhooks are fantastic because they let us work with items that don't have formal APIs, allowing us to collect and transform information easily.

**What do you dislike about Make?**

One of my biggest problems about Make is that it's not like an MCP where you can give it a task, and then it knows where to find the tools. Like, you almost have to map every single tool. And so for really difficult workflows or for a sort of generalized generic helper, it's harder to do because you have to map each tool in each scenario versus, like, an MCP you can just hand off a task, and it can run it automatically. It chooses the tools and has access to a lot of tools that you don't have to make.

**What problems is Make solving and how is that benefiting you?**

Make automates small tasks, ensuring better customer experiences. It labels emails, sends contracts, and handles admin tasks, freeing up time by integrating with AI to make quicker judgment calls.

  ### 37. User-Friendly Interface and Seamless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** mauricio c. | Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 08, 2026

**What do you like best about Make?**

I really like Make's user-friendly interface, which makes it very easy to confirm and create any scenario. It's easier to read what you're doing and compare with other platforms. I found Make makes the process easier than every other platform like this one. I also appreciate how it's cheaper and easier compared to what I used before. The setup was really easy, not hard at all, and it's even easy for others I teach to use it. The user-friendly spec is amazing.

**What do you dislike about Make?**

Maybe some more connections, like integrations, that will be better. But right now, I don't think it's bad. But if you guys add up more, connections, I mean, integrations, it will be better. That's my opinion.

**What problems is Make solving and how is that benefiting you?**

I use Make to help my company process faster. It's user-friendly, making scenarios easy to set up and read, which simplifies processes compared to other platforms.

  ### 38. Powerful Automation Modules for Building Agents for Any Task

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

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**Reviewed Date:** June 16, 2026

**What do you like best about Make?**

There is a good depth and breadth of modules that allow me to create automations and agents for just about any task I can think of.

**What do you dislike about Make?**

You can burn through a lot of credits testing and configuring your scenarios. The buy up to get a plan that included more credits wasn't clear to me at first, so I ended up buying a one-off buy up when I should have just bumped up to a plan that had more credits.

**What problems is Make solving and how is that benefiting you?**

Make enables me to create automations and agents that improve my efficiency. I've used Make to create scenarios that analyze incoming customer support tickets and categories based on product area and to create scenarios that report of weekly completed projects.

**Official Response from Marketing Ops Make:**

> Hello there,

Thanks for the feedback! 

We're excited to hear that you find Make powerful and versatile. Thank you for the note about burning through credits; that is completely valid, and we apologize for the experience. We are committed to enhancing the user experience for our customers and creating a smooth journey.

Vendy from the Make Team

  ### 39. Intuitive, Beautiful Automation Builder with Powerful Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

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**Reviewed Date:** March 10, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Make?**

Make (formerly Integromat) has been a game-changer for automating workflows at ScribaVerse, my Italian digital publishing platform. As founder, I use Make to connect our Supabase database, Telegram notifications, and content management pipelines. The visual, node-based editor makes it incredibly easy to build complex multi-step automations without writing code. I especially appreciate the wide range of native integrations and the ability to handle data transformations directly within scenarios. The execution logs and error handling features have saved us hours of debugging time.

**What do you dislike about Make?**

The main downside of Make is its pricing model. At ScribaVerse, as our automation usage grew, the cost per operation started to add up. Once you exceed the free tier (1,000 operations/month), costs escalate quickly — especially for scenarios that run frequently or process large volumes of data. Compared to self-hosted alternatives like n8n, Make becomes expensive at scale. It would be great to see more generous free tier limits or a flat-rate pricing option for small businesses and indie publishers.

**What problems is Make solving and how is that benefiting you?**

At ScribaVerse, Make has solved several key operational challenges: (1) Data synchronization: we automated data flows between our Supabase database and external tools, eliminating manual copy-pasting. (2) Author notifications: automated Telegram and email messages are sent when new manuscript submissions are received or contract milestones are reached. (3) Content pipeline: new book entries trigger automatic updates across our catalog and social media channels. (4) Internal reporting: weekly summary reports are compiled and sent automatically, saving our small team several hours per week. Make's ease of use made it the perfect starting point for building our automation infrastructure at ScribaVerse.

  ### 40. Flexible and easy with comprehensive integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marian Z. | CEO, Small-Business (50 or fewer emp.)

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**AI Translated:** This review has been translated from German using AI.

**Reviewed Date:** April 07, 2026

**What do you like best about Make?**

I like the many integrations and possibilities with Make, especially that I can now do complex things with an if-else branching. The graphical editor is also a plus, as it allows me to easily drag elements in and design complex processes visually. I particularly like the wide selection of over 3000 integrations. It is really helpful that the integrations are native, so I can use them without complicated API documentation or codes. I can simply select what I want, and Make executes it. This makes everything very simple and effective.

**What do you dislike about Make?**

It took forever for this EFLs branch, so it could have been partly a product 3 years ago, why we only recently managed it is a mystery to me. So you could be faster in the development of new modules and integrations. Yes, and in general, of course, there could also be more deep integration involved.

**What problems is Make solving and how is that benefiting you?**

I automate recurring tasks such as sending certificates and notifications, as well as onboarding processes. Make helps me solve these daily tasks by automating them, thus saving time.

  ### 41. Visual Workflow Builder Makes Automation Easy to Understand

**Rating:** 4.0/5.0 stars

**Reviewed by:** Himanshu J. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.)

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**Reviewed Date:** April 01, 2026

**What do you like best about Make?**

What I like most about Make.com is the visual workflow builder. It makes automation much easier to understand because you can clearly see how data moves between apps, filters, routers, and other logic steps as the workflow runs.

**What do you dislike about Make?**

The main downside is that as workflows become more advanced, they can be harder to maintain if you don’t structure them well from the start. Make is powerful, but that also means beginners may need some time to understand and manage scenarios properly.

**What problems is Make solving and how is that benefiting you?**

Make solves the problem of repetitive manual work between disconnected tools. It lets users build visual automated workflows that connect apps, trigger actions from webhooks or services, transform data, and orchestrate processes across systems.

  ### 42. Easy to Use, AI That’s a Real Help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Guy B. | owner, Small-Business (50 or fewer emp.)

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**Reviewed Date:** August 27, 2026

**What do you like best about Make?**

its easy to use, and the AI is of great help

**What do you dislike about Make?**

i have had scenarios crash (errors) and its hard to find whats happened

**What problems is Make solving and how is that benefiting you?**

its allowing me to do things I never would have done in relation to social sharing

**Official Response from Marketing Ops Make:**

> Hello Guy,

Thanks for taking the time to write down your thoughts and share them with us, we appreciate it. Glad to hear that you find Make easy to use, and if by AI you mean our new personal chatbot and coworker, Maia, who helps you with building scenarios directly in the canvas, then I have to agree with you fully! 

We're sorry to hear that you had the unfortunate experience of scenarios crashing. Please rest assured that we're constantly working to improve our platform, including displaying and handling errors. 

Vendy from the Make Team

  ### 43. Versatile Automation That Bridges Integration Gaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wessel D. | Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 19, 2026

**What do you like best about Make?**

I love how versatile Make is and that there's so much you can do with it. It's great for bridging integration gaps, and it almost lets you create your own mini systems with automations and the systems I already use. It frees up time, helps me avoid doing tasks manually all the time, and allows me to use other automations to make my processes more efficient.

**What do you dislike about Make?**

I'm struggling now with the AI function, just trying to get it to do what I think it should be doing. And then sometimes there's an error that I don't know how to solve.

**What problems is Make solving and how is that benefiting you?**

I use Make to automate manual steps I don’t have to do, bridging integration gaps where no native solutions exist, saving development time.

**Official Response from Marketing Ops Make:**

> Hey Wessel,

We appreciate the review. It's amazing to hear about your experience with Make. 
Regarding your struggles, I'd definitely recommend checking out Make Academy, our free learning resource that has several courses that might help you deepen your knowledge about errors and AI. 

Vendy from the Make Team

  ### 44. Effortless Automation, Flexible Yet Restrictive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

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**Reviewed Date:** June 09, 2026

**What do you like best about Make?**

I would say that the best thing about Make is its user-friendliness. I can set up anything I want in a couple of minutes. At the same time, it has a lot of flexibility because of all the app modules. I know that almost any app that I work with, if not all of them actually, I can find in Make, which is super useful. It was pretty intuitive, and there's modules for basically everything. So, it's pretty easy to get going, which was great and super useful.

**What do you dislike about Make?**

There are certain things with flexibility that could be better. Sometimes I end up doing Colab scripts for certain processes because the while loops and the if-else parts are not as great as they could be. Maybe I'm pushing the boundaries with automations and that's not what Make is designed for. So, code ends up giving me more flexibility. I would improve that part and it would make me use it even more.

**What problems is Make solving and how is that benefiting you?**

I use Make to automate manual, repetitive tasks in bulk, allowing me to save time and focus on designing processes. It transforms mundane work into more interesting tasks.

**Official Response from Marketing Ops Make:**

> Hello there,

Thank you so much for sharing your positive experience with us. We're glad that you find Make user-friendly and flexible. Thank you for reporting the feedback about the areas where you see potential for improvement.

Vendy from the Make Team

  ### 45. Streamlines Tedious Tasks, Needs Better Bug Resolution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tara B. | Project Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** April 15, 2026

**What do you like best about Make?**

I like Make's integration ability, which takes a tedious task and performs it smoothly. It really made folder creation and relabeling files seamless when we were using Coda. The automation of mundane tasks like labeling and folder creation was a significant time-saver. Even though I didn't personally do the setup, once it was fully built out, it was very valuable to our process.

**What do you dislike about Make?**

Sometimes it glitched and it was a little complicated to work out the problem and get it working again. I think AI could assist with solving the glitching aspect, maybe a step by step outworking solutions with a human led problem solving. The setup did take a bit of time to build it all out. It was quite complex.

**What problems is Make solving and how is that benefiting you?**

Make automates tedious tasks like folder creation and labeling, integrating smoothly with Coda to streamline processes.

  ### 46. Efficient AI Assistant That Brings Ideas to Life—No Code Needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** George D. | Senior Customer Experience Specialist | Crisis Management & Client Relations | Financial Services & Tech Background, Small-Business (50 or fewer emp.)

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**Reviewed Date:** August 13, 2026

**What do you like best about Make?**

The AI assistant is very efficient and helps bring ideas to reality with no code skills.

**What do you dislike about Make?**

Everything is fine. No further suggestions.

**What problems is Make solving and how is that benefiting you?**

It helps me automate various tasks and procedures, so that I save a lot of time in my work.

**Official Response from Marketing Ops Make:**

> Hey George,

Thanks for taking the time to submit your review; we appreciate it and are happy to hear that you're satisfied with Make.

Vendy from the Make Team

  ### 47. Simple, Reliable, and Affordable with a Low Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arno v. | CEO, Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 08, 2026

**What do you like best about Make?**

Make is simple in design with a low learning curve. In addition, it is reliable and affordable.

**What do you dislike about Make?**

There is very little that should be changed. However, it would be great if there were a module that allowed you to stop a scenario without generating an error.

**What problems is Make solving and how is that benefiting you?**

As a recognized training institute for hypnotherapy, we use Make to generate a scenario in which everything comes together, resulting in the creation of high-quality audio sessions. In addition, we use Make to handle a wide range of other tasks.

  ### 48. Effortless Integration, Highly User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alisdair M. | Director, Small-Business (50 or fewer emp.)

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**Reviewed Date:** June 18, 2026

**What do you like best about Make?**

I find Make really easy to use and simple. I love the fact that it integrates with claude, which makes it even easier.

**What do you dislike about Make?**

I can't think of anything other than, to make it even simpler to use. Less technical, in terms of the scenarios.

**What problems is Make solving and how is that benefiting you?**

I use Make to integrate Notion with my CRM and claude. It's easy to use and simplifies connecting everything effortlessly.

**Official Response from Marketing Ops Make:**

> Hey Alisdair,

Thank you for the positive feedback! Glad to hear that our integration with Claude is popular!

I'd love to hear more about your thoughts on how to make our tool even simpler. Do you have any specific ideas or concepts you got stuck on? If you don't mind, share your thoughts in our Make Community, so we can forward this to our Product team.

Thanks a lot,
Vendy from the Make Team

  ### 49. Effortless Automation with Amazing Connectivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

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**Reviewed Date:** June 02, 2026

**What do you like best about Make?**

I like Make for its easy-to-use interface and how it's quite affordable. I find it extremely useful that it has connections to almost everything I need, which allows me to connect various tools without having to code myself. This ease of setup means I don't need to spend much time setting things up, and there's always everything I require. Additionally, Make's compatibility with a variety of tools such as Notion, Airtable, Descript, Google Docs, and G Suite is really helpful. Overall, the fact that Make is cheaper and easier to use than other options like Zapier makes it a top choice for my business automation needs.

**What do you dislike about Make?**

sometimes the error messages aren't very helpful

**What problems is Make solving and how is that benefiting you?**

I use Make to automate my business tools, connecting various apps without coding. It's easy to use, affordable, and supports connections to almost everything I need, saving me setup time.

**Official Response from Marketing Ops Make:**

> Hello,

Thank you for sharing your thoughts with us. Great to hear that you find our tool so valuable!

Regarding the error messages, we are sorry to hear about the lack of clarity, as they are very important. If you have any particular ideas or specific suggestions on the messaging, please share them with us via our Idea Exchange page, where you can submit your feedback directly. 

Thank you!

Vendy from the Make Team

  ### 50. Surprisingly Easy to Learn, Incredibly Powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett A. | Head of North America Analyst Relations, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2026

**What do you like best about Make?**

It’s been far easier to learn than I originally expected, and the power is amazing. I’m still only scratching the surface, but I already love it.

**What do you dislike about Make?**

When I run into challenges and don’t even know what I don’t know, I tend to turn to other Gen AI options for help instead of learning through Make.

**What problems is Make solving and how is that benefiting you?**

It helps me manage my handyman scheduling, follow-ups, and other related activities, keeping everything more organized.

**Official Response from Marketing Ops Make:**

> Hello,

Thanks for the review - we appreciate it! Just wanted to mention that if you have not yet, definitely check out our Make Academy, our free learning resource that covers the first steps, but also more complex workflows, concepts, and best practices on using AI in Make.

Vendy from the Make Team


## Make Discussions
  - [How do you manage Make’s free credits while building automations?](https://www.g2.com/discussions/how-do-you-manage-make-s-free-credits-while-building-automations) - 1 comment, 1 upvote
  - [Can i schedule an operation to run 24 hours after the trigger started?](https://www.g2.com/discussions/can-i-schedule-an-operation-to-run-24-hours-after-the-trigger-started) - 2 comments, 1 upvote
  - [What is the best way to get new features for Integromat?](https://www.g2.com/discussions/50777-what-is-the-best-way-to-get-new-features-for-integromat) - 1 comment, 1 upvote
  - [How can i join and support the community?](https://www.g2.com/discussions/12121-how-can-i-join-and-support-the-community) - 2 comments, 1 upvote
  - [What is Make (formerly Integromat) used for?](https://www.g2.com/discussions/what-is-make-formerly-integromat-used-for) - 2 comments

- [View Make pricing details and edition comparison](https://www.g2.com/products/integromat-by-celonis-make/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-24+09%3A02%3A20+-0500&secure%5Bsession_id%5D=c64a4d46-ee4f-4072-b220-93f7db35ffae&secure%5Btoken%5D=5ce739f6d8be79479c71a829bcd3e2c2f31fd60c30b9c467170e178705dd8c13&format=llm_user)

## Make Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Development **
- Real-Time Integration
- API Designer
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture
- Data Connectors
- QuickBooks Integration
- Active Directory Integration
- Cloud Data Integration
- ERP integration
- Third-Party Integrations
- Social Media Integration
- Accounting Integration
- Website Integration

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails
- API Security
- Data Security
- Authentication

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation
- Data Management
- Document Management
- Workflow Management
- Application Management
- Transaction Management
- Metadata Management
- Integrations Management
- Data Storage Management
- User Management
- Payroll Management
- Email Management
- Integration Management
- Help Desk Management
- HR Management
- eCommerce Management
- Sales Management
- Real-Time Monitoring
- Real-Time Notifications

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation
- Multimedia Support
- Multi-Modal Input Support

**Security**
- Data Encryption
- Security Standards
- Communication Protocol
- SSL Security

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI
- Real-Time Data
- Data Capture and Transfer

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration
- Third-Party Integrations

**Additional Functionality**
- Version Control
- Scalability
- Personalization
- Data Extraction
- Webhooks
- API
- Natural Language Processing
- Fallback Handling
- Drag & Drop
- Multiple LLM Models
- Built-in AI Assistant
- Automated Testing
- Data Governance
- Collaboration Tools
- Pre-built Templates
- Agent Design Tools
- Deep Learning
- Model Training
- Analytics
- Single Sign On
- Debugging
- Deployment Management
- Proactive Error Detection

**Deployment **
- Cloud to Cloud

**Additional Functionality**
- Real-Time Updates
- Search/Filter
- Reporting/Analytics
- Data Warehouse
- Data Import/Export
- ETL
- Generative AI
- Data Visualization
- Access Controls/Permissions
- Database Support
- Alerts/Escalation
- Event Logs
- Dashboard
- Data Synchronization
- Monitoring
- Widgets
- Real-Time Reporting
- API
- Multiple Data Sources
- Activity Tracking
- Drag & Drop
- Automated Scheduling
- Configurable Workflow
- Data Aggregation and Publishing
- Data Extraction
- Mobile Access
- AI Copilot
- Web Services
- Real-Time Analytics
- SMS Messaging
- Point of Sale (POS)
- CRM
- Dashboard Creation
- Activity Dashboard
- Event Tracking
- AI/Machine Learning
- Data Quality Control
- Accounting
- Ad hoc Reporting

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