Make Reviews & Product Details

I like the visual workflow builder and the ability of connecting different apps without code. I also liked that price is flexible and isn't too high for small projects. And it's cool that I can make my own 'custom app' when there isn't an existing one. Review collected by and hosted on G2.com.

I don't like that I can't "disable route" without unlinking on a single route (with router I can but it would be much easier to make this feature). I wish Make had a feature that shows the estimated credit usage for the next 24 hours when enabling a scheduled scenario. For example, if a scenario runs every 20 minutes, it would be really helpful to see how many credits it might consume per day. I've accidentally left scenarios running overnight before and ended up wasting around 2,000 credits without even realizing it. A simple cost estimate or warning before enabling a scenario would be a great improvement. Review collected by and hosted on G2.com.

I like how intuitive it is, and the easy way it integrates with other applications Review collected by and hosted on G2.com.

What I like least about Make is that some configurations can be complicated, especially when working with webhooks, APIs, and multiple connected applications. When a scenario presents errors, identifying the cause and solving it can take quite some time. I also think that credit consumption during testing is an aspect that could be improved. I would like it to offer more intuitive diagnostic tools and automatic solutions for errors. Review collected by and hosted on G2.com.

What I appreciate the most is how much time it actually saves me every single week. The visual interface makes setting up automations very straightforward, but the biggest upside for me is the peace of mind. I can finally sleep peacefully at night knowing that my most time-consuming daily processes are just running automatically in the background without me having to babysit them. Review collected by and hosted on G2.com.

While the visual interface is great, the learning curve can be quite steep once you start building more complex scenarios. Understanding how to properly use iterators, aggregators, and mapping complex data structures took me quite a bit of trial and error. Also, sometimes the error messages aren't very intuitive, which makes troubleshooting a bit frustrating. Adding more plain-English explanations or beginner-friendly tooltips for those advanced modules would be a huge improvement. Review collected by and hosted on G2.com.

Maia has enabled me to create flows that would otherwise have taken a lot of time to build. I’m not a technology or AI expert, but I can still put together tailored flows for my everyday work. It’s also very easy to interact with the agent. I can see the flow as it’s being constructed, which helps me understand what’s happening and get a clear sense of the architecture being deployed. Integrations like WhatsApp Business allow me to redefine my job routines. The flows perform well enough to make me feel confident about the background processes. Review collected by and hosted on G2.com.

I'm not an expert in connections and hooks. Usually, I depend completely on Maia for troubleshooting. Review collected by and hosted on G2.com.

I really like how it can automate workflows and connect different platforms within a single, independent process. I use it to implement a variety of processes across my company, especially when there are multiple platforms involved or several steps that need to be coordinated. Review collected by and hosted on G2.com.

Even with the potential the platform has to automate several tasks, I think it’s still quite difficult to implement certain processes because they require knowledge of programming and technical code. This remains true even when you take into consideration API setups, iterators, operators, and so on. Review collected by and hosted on G2.com.

The UI is simple and easy to use. The documentation is also really good, so partnering with an AI chatbox enables you to build almost anything you want, even if you don't have coding experience. It integrates well with most applications and the price is very fair. No performance issues so far. Review collected by and hosted on G2.com.

Occasionally a scenario might break but that's not the platform's fault, just if it isn't built properly. Perhaps more in-built AI support while you're building might be useful. Review collected by and hosted on G2.com.

Make is a versatile visual automation platform that allows users to connect various services like WordPress, webhooks, HTTP requests, and OpenAI into complex workflows. It offers powerful automation capabilities with features like filters, retries, error handling, and integrations, making it suitable for both simple and advanced business processes.

The platform is designed to be user-friendly, enabling users to visually design, test, and adjust workflows without needing extensive technical knowledge. This flexibility makes it an excellent choice for businesses looking to streamline operations and reduce development and maintenance efforts.

Make's value proposition lies in its ability to handle both straightforward automations and intricate logic within the same platform, providing a cost-effective solution for complex workflow needs. Review collected by and hosted on G2.com.

What I like best about Make is the flexibility of its visual automation platform. I use it to connect WordPress, webhooks, HTTP requests and OpenAI in fairly complex workflows without having to build everything from scratch.

Once the scenario is correctly configured, the automation is very powerful: filters, retries, error handling and integrations make it possible to create robust business processes while keeping the workflow understandable visually.

I also appreciate that Make can handle both simple automations and much more advanced logic within the same platform. Make offers very good value for the price, especially for complex workflows that would otherwise require custom development. For my use case, being able to connect WordPress, OpenAI, webhooks and other services in one visual platform saves both development time and ongoing maintenance effort. The value is strong, particularly as the automation becomes more complex. Review collected by and hosted on G2.com.

We use Make for orchestration that needs to remain visible to both development and operations. A typical scenario might start with a Custom Webhook, pass through Routers and Filters, and then call external services through HTTP modules. This setup makes it easy to adjust a branch when a business rule changes, without having to ship another version of our API. Error Handlers are where the platform became much more reliable for us. We use Retry, Resume, Skip, Commit, and Rollback depending on the type of failure, and Incomplete Executions give us a way to recover after fixing the underlying issue instead of treating every run as disposable. We really noticed the difference during a synchronization when a provider started returning intermittent rate limits. Our earlier scenarios would simply stop and leave us guessing which records had actually made it through, but adding a retry path made the flow far more predictable. Data Stores have also been useful for keeping small pieces of state, supporting idempotency, and maintaining references between executions. Review collected by and hosted on G2.com.

What I still miss are stronger diff and review tools between scenario versions. As scenarios grow, it becomes harder to track what changed and why. To keep things manageable, we try to keep flows small and move more complex logic into .NET when automation shifts from orchestration toward core application code. Make is great for connecting systems, but business rules shouldn’t quietly evolve inside visual workflows that aren’t being properly reviewed. Review collected by and hosted on G2.com.

I love the ability to create automations with almost any platform and how Make is constantly evolving to make automations easier and better. I love that I am able to use AI to help build scenarios but also include AI performance in my scenarios. Once a scenario is set up correctly, it runs perfectly and consistently. The price for Make is very reasonable considering everything they offer. Support has been responsive and helpful. Review collected by and hosted on G2.com.

If you make an infinity loop accidentally, you can zap all your credits and even go into a deficit. I did that and when I reluctantly purchased more credits to help get me to end of the month when my supply would renew, my extra credits went towards the deficit. That was a learning experience. Review collected by and hosted on G2.com.

I find it easy to use and interact with Make. I can create from scratch without knowing how to code, and that has helped me correct things I was doing wrong and grow my programming skills. I am creating an MVP to automatically generate study material with my son. I like that Make notifies me when I make changes so I can save them before deleting or changing a scenario, and that it has a history where I can review my mistakes and see how to improve scenarios without spending credits. I can also create multiple scenarios and transfer my developments to an external server when I'm done. The plans seem good to me because they are enough to make an MVP without having to change levels. The initial setup was very easy, I had no problems and found it easy to navigate, access my scenarios, create them from scratch, and view the history. It has been a wonderful experience and I would continue using Make. Review collected by and hosted on G2.com.

I would like to be able to buy credit or token packs at a preferential price when I run out of resources, as in Make, leveling up gives you more options or features on the platform, not necessarily tokens. Review collected by and hosted on G2.com.