Datadog Reviews & Product Details

Datadog Overview

What is Datadog?

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Datadog Details
Website
Languages Supported
English
Product Description

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.


Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York, NY
Twitter
@datadoghq
31,428 Twitter followers
LinkedIn® Page
www.linkedin.com
2,312 employees on LinkedIn®
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Datadog Reviews

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IT Operations Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is so hard to narrow down which features I love the best. This is because no matter what you need from logs to engineering, to security, to infrastructure, there is not 1 team in an organization that can benefit from this product. Datadog is able to import your entire company into metrics, monitors, and triggers to mitigate any issues and to respond as soon as possible to issues that arise. Their host map feature is a dream come true. You can see which EC2 instances in AWS are communicating with each other and how much traffic and what traffic is communicating through each instance. Review collected by and hosted on G2.com.

What do you dislike?

The feature I disliked at first was that there was no role-based access control which was a nightmare for security. But they just released a beta feature to resolve this!

I think Datadog has come a long way over the years.

One huge problem I have come into is as their product changes their documentation is out of date at times and does not have current configurations for things which lead you having to reach out to support for assistance with resolving issues or setting up key integrations through your organization. I understand there are growing pains with any application but I wish there was an easy way to report outdated documents for them to update. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want ease of access when it comes to a monitoring application. Datadog is the tool you want. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Datadog, because we can ingest all-out server logs, application logs, docker logs, and metrics we are able to only have to go to one UI for a nonstop shop of information to troubleshoot and resolve issues as they arise. Review collected by and hosted on G2.com.

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Devops Ninja
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Datadog makes it easy to do monitoring and even setup alerts, also has a great APM.

Datadog simplifies doing APM + monitoring + alerts with one product instead of possibly using two software as a service tools plus a self hosted monitoring stack. Review collected by and hosted on G2.com.

What do you dislike?

Documentation could be better, but that being said the documentation covers a very broad set of topics. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Saves time and money to do certain things that would be very time consuming with for example a roll your own ELK stack. Review collected by and hosted on G2.com.

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UO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Datadog is super fast when it comes to log searching. It allows powerful search queries and also allows to create graphs based on logs.

Setting up alarms on specific log texts is easy and has integration with other tools like slack and pager duty Review collected by and hosted on G2.com.

What do you dislike?

Navigating the UI and figuring out possible options and queries takes time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Excellent tool for log analysis and easy integration with other products Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Logs searching is the primary use. We also have alarms set up based on logs Review collected by and hosted on G2.com.

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Lead Solution Architect AND Taekwon-Do Kid
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

How they constantly evolve their products. Review collected by and hosted on G2.com.

What do you dislike?

Because of the constant evolution of their functionalities, sometimes the documentation could not be up-to-date. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Monitoring a custom kubernetes platform Review collected by and hosted on G2.com.

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Technical Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

With datadog you can quickly get up and running. May be the easiest among all out there. Since it enables you to put everything into one dashboard irrespective of their zone,VPC or environment type we can have one bookmarked place to look at for the first report. Once you figure out how to set up datadog agents then it's a one point of solution. Integrating it to IMs like slack is really easy and thresholds can be set individually to prioritize alerts. Review collected by and hosted on G2.com.

What do you dislike?

Database monitoring would have a delay if agent is set up. If you have a complex structure of DB infrastructure. this is going to be pain point. The UI could have been a little better, but not a blocker issue Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have a large set of resources spread across various zones and you don't have too many people monitoring it's health, datadog is the way to go. It can be hooked to IMs which takes out most of the know alerts without even getting into Datadog Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Infrastructure and resource monitoring. Healthcheck, Batch jobs monitoring and follow up. IM notifications for failures.

With the help of datadog we were able to provide a one stop solution for support and maintenance team for resource availability and health check which are spread across various zones and VPC. We even merged various products to one single dashboard and hooked the threshold alerts to IMs like slack to automate alerting and eventually reducing the reaction time significantly. Review collected by and hosted on G2.com.

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Lead Site Reliability Engineer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Datadog is building out a platform that covers not only all logging and monitoring needs, but also integrates them together nicely. The interface has a consistent feel, and the support staff is generally well-above averagee. Review collected by and hosted on G2.com.

What do you dislike?

It is a bit on thee pricey side in some areas -- there are a lot of competitive open-source solutions but I'm thankfully at a business that allows us to get tools like this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are leveraging Datadog for general metrics, APM, and as of recently... logs. The ability to view associations between these pillars is a great benefit that we didn't have when using separate tools. Review collected by and hosted on G2.com.

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Bachelor of Fine Arts (B.F.A.), Photography
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It does a good job in managing records with full search, has a simple interface, offers a wide variety of integrations with third-party services and systems, easy to configure and use Review collected by and hosted on G2.com.

What do you dislike?

There is no reduction in delays in the response time of the monitoring agent, additional reporting capabilities are missing, too, there is no custom query language that can be useful Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We used Datadog for Hystrix metric shipments of various services there and configured several monitors and alerts that alert you to any underlying problem before a major failure. It's an excellent choice for records management, APM and system. I recommend Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DataDog is currently being used by Wayfair's Monitoring, Network Operations and Critical Incidents teams to provide a variety of data to provision, manage and maintain existing infrastructure for sites and applications, s a critical input on how these teams identify in the company Review collected by and hosted on G2.com.

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DevOps
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how easy it is to configure everything on the DataDog. If I want to add some metrics and visualize it, I can easily do that in a matter of few hours. Really good documentation and well written. I also enjoy the support team that is always ready to help out with any problems. Review collected by and hosted on G2.com.

What do you dislike?

I don't really like some of its functionality with alarms and notifications. I think it could be better improved. But overall, I really enjoy it more than any other tools that I have used in the past. Easy configuration and integration. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think it's heading to the right direction but Datadog needs to work on its documentation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving different problems with Datadog:

- visualization of data;

- metrics monitoring;

There are certain benefits I have realized so far:

- best visualization that can be achieved with more work hours with ELK stack, but Datadog has more functionality that one can tune ELK on to have;

- easy integration with other tools and notifications to Jira, email, Slack, etc. Review collected by and hosted on G2.com.

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Information Technology Staff
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Datadog is a complex software, but after using it for a while, you will notice you always have to do the same process, so it becomes easier and you can master it within time. The interface is simple and the visuals are clean, something that's really helpful to address most of our technical needs. It allows for customization of the dashboards, so you can make them more suitable for yourself. Review collected by and hosted on G2.com.

What do you dislike?

Datadog is a bit complicated at first. The Setup and configuration are hard to do correctly, so you may need the help of a specialist to do this Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend Datadog for medium size businesses that have to handle with complex software and many systems to be managed. It could work good for bigger companies as well, but they could get stuck at some point, as Datadog has its limitations, especially if it has to handle with many computers. And for smaller companies, some of its biggest features could be wasted. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We deployed Datadog as our APM and it has worked out just great. Among several options of similar software, we decided to pick Datadog because it provided the best general view of our environment and our system's performance. Datadog works very good by itself, but we decided to integrate it with ServiceNow, and it was even better. Our newest employees in the IT department usually learn and adapt to Datadog's services quickly and without complications. Review collected by and hosted on G2.com.

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Associate Product Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What we liked best was its seamless integration with the AWS services and the visibility of logs and traces of our applications on the dashboard. Review collected by and hosted on G2.com.

What do you dislike?

I think Datadog as such doesn't have something to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take it only. You need Datadog to understand and infer information if your device produces data. The best of it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I used Datadog for our product applications in my organization to monitor our AWS infrastructure and APM. We had a seamless integration with AWS out of the box and an excellent central dashboard for monitoring all in one place. We can also split relevant information into multiple dashboards, of course. Our GoLang and Java products are available, and we track Datadog's APM services for their quality. Review collected by and hosted on G2.com.

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Principal Cloud Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Datadog provides a multitude of integration to monitor anything you probably need with a simple config. They also offer infrastructure and application monitoring all in one tool for great dash-boarding capabilities. Review collected by and hosted on G2.com.

What do you dislike?

The APM tool is still young and can have some issues. Their development has been great to work with and listens to our concerns when they arise. They are very transparent in what they do and work on via github. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at using something like terraform to version control your monitors and dashboards. In a large organization it can get out of hand quickly without version control. Also always do a soft warning before an alert. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We spend our time actually building meaningful monitoring vs managing a monitoring system. The Watchdog and Anomaly detection have been great additions as well that can be super handy in finding issues. Review collected by and hosted on G2.com.

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Front End Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I think that Datadog is a nice tool to have in order to keep track of all the logs of your software and be aware of all the requests and failures that may happen. You can follow logs in real time, even in different environments, but all in a single complete dashboard. Review collected by and hosted on G2.com.

What do you dislike?

User interface in Datadog is not that easy to understand at first. First time setting all the logs can be a bit complicated to do. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a nice tool to have. The real time logs view is one of the best things to have. You can get a lot of detailed info and also make graphics to visualize them in a better way. It is maybe not the best tool, but I recommend it anyway. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use Datadog at the company to keep track of all the events that happen in the software we have, and also to gather metrics about traffic and errors while our platform is being used. I also use it to get detailed info when I am developing and testing new features or software. Review collected by and hosted on G2.com.

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Full Stack Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

You can track and view logs in real time, really helpful. I like the feature where you can create a custom view of a set of logs (with custom filters, column parsing and more). Review collected by and hosted on G2.com.

What do you dislike?

It gets complicated to use or know all the available features that Datadog has. Interface is tricky to use sometimes. Some filters are hard to use if you haven't mapped all the fields. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it out! It is going to the right direction. But still some interfaces and ux to fix and make more understandable. However, it performs well and it is really useful. Real time logging works well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Logs tracking in real time, with the possibility to filter in various ways when needed. Review collected by and hosted on G2.com.

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Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

At all times this software warns about the performance of each program that is installed on the computer or how is the overall performance of the computer I am working to know if there is something that causes it to slow down or is on the verge of being damaged, with these observations that makes this software everything is well monitored and is in perfect condition always allowing work without complications and with 100% performance for greater agility and without delays Review collected by and hosted on G2.com.

What do you dislike?

Its complicated use since I acquired it made me generate more knowledge of the basic knowledge I had for the configuration of these software and I had a long learning but that helped me to learn much more and expand my knowledge to improve each day the platform of a more functioning full Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The capacity that has for its development and good monitoring to be supervising all the app of the system and the use that it is having is verifying if it is apt to work in the registered team or it is better to make an update in the system before working and start use the app and that in the middle of the work causes me failures that would waste my time and my work, that's why datadog from the beginning informs me the status of each app and its performance Review collected by and hosted on G2.com.

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Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The monitoring of this software we use internally in the company in each server

Datadog control panels help us monitor, debug, show data to those interested and simply show information live on the office screens

They gave us the complete solution and extended the test several times, and we were able to establish a substantial set of case studies that demonstrate the value to our business Review collected by and hosted on G2.com.

What do you dislike?

The infrastructure of this software is a little complicated with few guides of learning that produces that the process of the correct operation has disadvantages at the beginning and it is not fast way to put to work this software in the company, it is necessary to obtain to learn to know its good operation and great results are achieved Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The continuous monitoring allows to monitor the app and programs that are installed in the system and to know if their performance is 100% and if they are in perfect condition to be worked or are working correctly, when there are app that are failing datadog informs of this so that the improvement of this app is made Review collected by and hosted on G2.com.

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Machine Learning Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Datadog is a tool that's very easy to use, with a very complete interface and enough options and features make possible all our requirements. It includes dashboards where you can check how is the development of the process in real time. Customer service is another great thing from Datadog, as it's always helpful with any of our questions. Whenever you encounter any specific issue, they will always be responsive to you. Review collected by and hosted on G2.com.

What do you dislike?

When I'm working on creating new dashboards, it's always hard to do it and it tends to run really slow and take several minutes before actually start working. I thought it was something that had to do with the computer, but then I discover it happened in every computer where Datadog was setup. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Datadog is a great solution for system management. I would recommend it for companies with many computers and specific requirements, that knows exactly what they want to monitor. It's also suited for companies with complex systems, as it will help them to monitor its performance in real time and take the best decisions possible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In the IT department of my business, Datadog is used to set and trigger alarms when our systems perform a specific task. We integrate it with ServiceNow and results has been great, as it allows us to monitor each one of our instances on the cloud from anywhere we are, and we can still store and index the Datadog alerts. Review collected by and hosted on G2.com.

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Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It gives me a balance in the work to know how is the performance of each app and each installed software that works and so be aware of each one or that is consuming many resources in the system that makes it slow and does not allow me to execute the actions that I need to do to make my work efficient, without Datadog I could not know which are the app that cause discomfort and that delay me in my work and its good support allows me to have the confidence to ask all the complications that are caused for make your cash settlement in a short time Review collected by and hosted on G2.com.

What do you dislike?

When I started using this platform I found it very complicated to use that I did not know where to start, it caused me a lot of headaches to know how it was working and what other functions it offered, the technical team explained to me but there were vocabulary that did not understand what I was doing. I call for help from a senior engineer who knew more about the issue and put the correct configuration to what I realized that if I did not know about programming and systems at a high level, not anyone can start doing the configuration because it will not succeed Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The customer service is always helping all the problems are solved so that the platform works properly monitoring each app installed in the system and make everything have an optimal performance so that it does not collapse its proper functioning Review collected by and hosted on G2.com.

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AI Programmer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Datadog allows us to handle all in one single platform, as its system is based on handling centralized data. The most important operative processes tend to be mechanical and, therefore, easy to use even for people with low experience with this tool. Whenever you have a question about the functionality of the software, it has a very extensive API documentation all of your questions will be answered. Review collected by and hosted on G2.com.

What do you dislike?

Datadog has a steep learning curve, but this can be solved with regular practice and training. Although it offers several integration options, the integration with AWS present some issues, as some configurations has to be done manually. Other than that, we have no more troubles in this matter, but I still think there's a lot of room for improvement. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Datadog is great for setting up monitors and alerts, so you can get notifications on any underlying issue ahead of time before a major failure occurs. If you require a tool for monitoring instances in the cloud, this will be great choice for you. The graphs, dashboards and alerts will give DevOps members complete control over the performance of the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Datadog was deployed in IT department, and we use it to monitor our public cloud, as it allows us to check in real-time our cloud-based with APIs. Any sub-team across the IT department uses Datadog to gain insights into the platform and read any sort of information with its respective metrics, such as container, ELB, memory usage, network stats, etc. Review collected by and hosted on G2.com.

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IT Consultant
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

At first, Datadog may seem like a complex product, but you can get use to it with practice. When you get to know it enough, it will provide you full control of your system. Their RabbitMQ support is excellent, as it offers good insight into queues. The APIs allow you to interact with the data quickly and effectively and it's definitely this API functionality what makes Datadog one of the best monitoring tools on the market. Review collected by and hosted on G2.com.

What do you dislike?

I think Datadog could improve in some aspects, such as its logging capabilities, that seem weak compared with other similar solutions, like Splunk. This should be simplified, as it’s one of the more frequent processes in Datadog. Also, I wish Datadog could be as dynamic as other monitoring tools, such as Icinga and Prometheus. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Datadog is an amazing tool for monitoring systems. If that's what you're looking for in your business, Datadog is definitely for you and it will provide you with the best service for a monitoring solution. Also, price is very good, considering how much it offers and prices of the competition. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Datadog is used in the IT Department, specifically in the DevOps sector, to monitor our machines performance in general and to create dashboards to analyze our system in real-time in case of debug issues. Datadog allows you to easily slice and dice stats on a good-looking dashboard, and we can gather out information from Datadog and use it to monitor our services respectively. Datadog has definitely saved the integrity of our machines and servers. Review collected by and hosted on G2.com.

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Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I can install multiple platforms in the system with the assurance that Datadog will monitor one by one very well verifying that its operation is correct and that the system progresses optimally without difficulties

The analysis that Datadog performs with each platform is very safe I have the peace of mind that if it is being monitored everything will work with its performance to the maximum without errors or low performance Review collected by and hosted on G2.com.

What do you dislike?

The function it performs is very good but for this you have to know how to configure correctly and this takes time because the initial configuration is not so simple, it took me time to learn because it is a very broad platform with many functions that makes it a pretty guide How extensive is its operation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The commands executed by this software are advanced and without error index, allowing to have a high performance system monitoring that all the platforms that I have installed work correctly, which makes me work with the certainty that any performance that this low percentage is going to inform datadog Review collected by and hosted on G2.com.

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Support Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Makes application performance management with end-to-end monitoring warn of the security of data stored in the application that fail and cause a malfunction that may be compromised

Datadog can monitor and alert on different source categories that incorporate log files, performance metrics, availability, configuration and tracking changes

Monitoring is directed to data points that generate large amounts of records and data that focus on a series of critical events Review collected by and hosted on G2.com.

What do you dislike?

The start of the monitoring configuration of the application must be carried out by an expert developer in the subject so that its configuration is correct from the beginning and its operation is correct and in the future there is no damage or stop working properly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I like the monitoring that goes from end to end perfecting each application and controlling its correct operation, which is the right one to avoid irreparable damages that can not be fixed in time, all the work that Datadog does, it seems spectacular to have a tool that gives me this security to be seeing all the applications of the system Review collected by and hosted on G2.com.

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