Nothing I can think of. See what I dislike for more info.
Just about everything. So we started advertising our products from 31st of July and after about 3 weeks, all of the ads were disapproved. I contacted support and they asked me to wait while they investigate. Next day, came back and said one of our landing page had virus redirection codes and he gave me a bunch of links that I must remove in order to be approved again. As of my 15+ years webdesign experience, I swear I would never put a virus redirection on my site (It would surprise me if i see one). Had no other choice so I contacted my hosting company which they had scanned my entire site to find those redirection links but nothing were found. I told Google about the scan result and they said they will escalate my concern to their team. Next day, they replied back and said they still found the virus code. So I delivered message to my hosting company again and they had 3rd party anti-virus company to scan my entire site. Result was clean as ever be. So I delivered message to Google support again, and surprisingly this time they said the scan result from their end was clean as well. Oh nice! Pain is over? NOT! My ads status was still disapproved even after 2 days which they said it only takes 24hrs maximum to take effect. So I contacted support team again and a different person answered who has no clue of what's going on and again, told me that they found lists of virus redirection codes on my landing page again. Are you serious? We hadn't touched our site during this whole process! Where did the virus come from? Without hesitation, I asked my hosting as well as 3rd party company to run a full scan on my site again. They gladly helped to scan my whole site again and result was CLEAN. They also suggested me to talk to the Google Ads supervisor directly to resolve this kind of issue as there's been reports that Google Ads sometimes uses cached data to collect information. I was getting annoyed but contacted Google support to talk to their supervisor. A lady answered with very annoyed attitude and she cut me in the middle of talking and just hung up after she finished talking. I emailed back and said find me someone else if you're going to answer like that attitude. So she passed me to her supervisor. Was supervisor any different? Hell NO. This was last Saturday, and he said that the scan is clean, hence he escalated the concern to their team to update. I asked if there's any chance that their system might be glitchy and he strongly denied. After 2 days, status was still 'disapproved'. I asked If there's no glitch in their system and scan result was clean, why is there such delay? He said he will re-escalate my concern to their team. Since then, these incompetent idiots aren't responding. Probably busy fixing their glitchy program or who knows what. This testimony will be told until everyone realize how incompetent and arrogant they can be.
9/11/18 Update: Extremely poor communication level and no follow ups. Last reply I got was a week later with automated message. That was after I was getting sick of waiting and did a follow up call myself.; Also, I don't want to be a racist but all of their staffs are Indians and it is extremely hard to understand their English accent (especially over the phone). Anyway, they asked me a screenshot of a Search Console to prove my site is clean. And my site WAS clean after reviewing in Search Console so I attached the screenshot in reply to their last email and haven't got a response since then. Since my case was handed over to the supervisor, everything gotten worse. Never had or seen this kind of poor support experience from any company I dealt before.
Ads were disapproved for 3 months and still on going with issue