web deanonymization and audience builders are truly a gamechanger. Then, the baked in workflows and orchestration tools means you can take that data and make it easily actionable. Whats great is that you can change that to not just focus on easy actions, but also create a complex flow of dynamic changes. It suits a variety of skill levels. Effectively, once you've built the engine to do what you need it to, you can trust that 6sense is taking care of the rest. Throughout the use of 6sense, the customer support from both the ticket system and our CSM has been invaluable. They're quick to support, talk us through new features and provide insight Review collected by and hosted on G2.com.
One downside I've identified from my use of DemandBase at a previous company is the alert features don't show intent score changes by account. You can set an alert for a specific segment to show the top 25 'hot' accounts, but with DemandBase you were able to set an alert that would show all changes by account whether a decrease in intent score or an increase - it was helpful for reps that had a specific streamlined focus on a subset of accounts to see if they were becoming less interested in a topic for example. Would love to see that feature expanded at 6sense or even just a better alert set up. Right now its very easy to use, which is great, but it would helpful to have more customization on the alerts, types of alerts and metrics of success to include within the alert. Review collected by and hosted on G2.com.
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