Fathom Reviews & Product Details

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Fathom Demo - Never Take Notes Again
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Fathom Demo - No More Post-Meeting Data Entry
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Fathom Demo - Show, Don't Tell
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Fathom Demo - Works With Your Tools
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Fathom Demo - Yep, Fathom Supports That
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Fathom Demo - You're Gonna Love It!
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Fathom Reviews (6,611)

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Reviews

Fathom Reviews (6,611)

View 2 Video Reviews
5.0
6,611 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and accurate meeting summaries, which allow them to focus on discussions rather than note-taking. The automatic transcription and structured summaries save significant time and enhance productivity during meetings. A common limitation noted is the occasional difficulty in adding the notetaker to ad-hoc meetings.

Pros & Cons

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LB
Head of CX & People
Small-Business (50 or fewer emp.)
"Excellent, Non-Intrusive Meeting Notes with Timestamp Links and HubSpot Integration"
What do you like best about Fathom?

I like that its quietly there when you need it to be but its not trying to be the main charachter. It's not invasive like some other ai meeting products i've tried in the past where they start meetings before you're ready or send out emails continually reminding people about the meeting.

The quality of the meeting notes and follow up points are excellent. I can fully focus on my meeting and what I and the other patricipants are saying, and have full faith that i'll be able to refer to my fathom notes for any follow up points. I LOVE that the meeting notes are hyperlinked to the timestamps in the recording too. this is fantastic for reviewing complex points that have been discussed. I also like that it integrates with Hubspot so i can always see what the last meeting with a client was whether it was me or anyone else on my team that hosted it. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The only downside is that fathom has to join as a participant in the meeting, and if multiple colleagues join who also use fathom we end up with multiple note takers on the call but this feels like a small trade-off for the benifits we get. Review collected by and hosted on G2.com.

Mark P.
MP
Executive Director
Small-Business (50 or fewer emp.)
"Fathom’s Structured Notes Keep Me Focused and Make Follow-Ups Effortless"
What do you like best about Fathom?

Fathom’s note taking has been a huge help for me. It does an excellent job of capturing meetings clearly and organizing everything in a way that is easy to review afterward. The notes are structured really well, so I can quickly understand what was discussed, what feedback was shared, and what action items need attention.

One of the biggest upsides is that I do not have to spend meetings trying to take my own notes. Instead, I can stay fully focused on the conversation, listen more closely, and be more present in the meeting itself. That has made a real difference. Overall, it has saved me time, reduced stress, and made follow up much easier. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Nothing that I can see yet...I dont have issues Review collected by and hosted on G2.com.

CB
DCEO
Small-Business (50 or fewer emp.)
"AI Notetaking Feature I Love"
What do you like best about Fathom?

The Ai notetaking features

It is a great listener and records the video.

It eliminates me needing to take notes, which I take a lot of typically

It is simple to use. I press a button and it records

I like that it keeps the recordings in the database and not on my laptop. Way less space to take up

I am using it more often Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Sometimes the Fathom icon to add it to the room does not appear, I have to manually add it, and sometimes it still won't appear. Sometimes it takes a while to appear in the waiting room. Maybe I am doing something wrong

Sometimes the notes aren't the most accurate. Like it doubled the price I was giving to my client... maybe that was a sign to raise my prices haha.

It can be a little overwhelming knowing with all the features and how to utilize them properly. Review collected by and hosted on G2.com.

Juan Carlos C.
JC
Business Consultant
Small-Business (50 or fewer emp.)
"Fathom AI Notetaker: Accurate Bilingual Summaries That Turn Meetings into Action"
What do you like best about Fathom?

As a bilingual business consultant working closely with Latino entrepreneurs in Chicago, **Fathom AI Notetaker has become one of the most valuable tools in my daily workflow**. It feels less like a meeting recorder and more like having a smart executive assistant in every call.

First, the **automatic meeting summaries and action items are incredibly accurate**. Whether I’m meeting with small business owners, city partners, or corporate sponsors, Fathom captures the key decisions and next steps so I can stay fully engaged in the conversation instead of worrying about notes.

Another standout feature is how **easily I can share clips and summaries with partners and stakeholders**. After a meeting, I can quickly send the relevant insights to colleagues or business owners, saving time and ensuring everyone stays aligned.

For someone supporting a **Latin Chamber of Commerce in a fast-moving market like Chicago**, efficiency and clarity are everything. Fathom helps me manage multiple meetings, follow-ups, and partnerships without losing track of important details.

Simply put, **Fathom AI Notetaker turns meetings into organized, actionable outcomes**. If you work in consulting, economic development, or community business support—especially in a bilingual environment—this tool is a game changer. I can confidently give it a **10/10 recommendation**. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be great if there were a special price for professionals working at nonprofits that support underprivileged communities. Review collected by and hosted on G2.com.

Heather L B.
HB
Certified Enneagram & Life Coach and Signature System and Curriculum Designer
Small-Business (50 or fewer emp.)
"Used one time and was SOLD!"
What do you like best about Fathom?

I love that I can link it to my Asana and it creates tasks for me from the calls so I don't forget. I also love the highlight feature so I can choose what's important in the call and the ask Fathom feature when I'm looking the recording over and can find exact spots in the recordings quickly. The ability to copy the transcript makes taking it to my ai to use for other purposes is stellar and love the email feature that let's me email my clients easily with what I'm doing, what they're responsible to do and also give them access to the recording. My life is so much easier now!! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be nice to be able to save just the audio as well. Review collected by and hosted on G2.com.

AH
Director of Administration/Legal
Mid-Market (51-1000 emp.)
"Fathom Sets the Standard for Accurate, Automated AI Note-Taking"
What do you like best about Fathom?

Fathom is, in my view, the best AI note-taker on the market. Our internal team reviews tools like this before we roll them out to staff, and we tested a few alternatives, including read.ai and otter.ai. None of them come close to Fathom. We’ve found Fathom to be consistently accurate with its note-taking, and we really appreciate how automated the process is—everyone receives the notes at the same time for review. I’d give Fathom 100/10 stars! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I really like everything about Fathom. Its note-taking and assignment capabilities are excellent. If I had one nitpick, it would be that sometimes (though rarely) we’ll get a composite answer—like a total of various construction costs mentioned in the meeting—that needs to be reviewed. Review collected by and hosted on G2.com.

Guillermo M.
GM
Senoir Business Development Consultant
Small-Business (50 or fewer emp.)
"Accurate Meeting Summaries with Seamless Agenda Sync"
What do you like best about Fathom?

It’s very accurate and helps me summarize long meetings without having to overthink whether Fathom is skipping anything important. It doesn’t. It also syncs with my agenda, so I don’t need to add it manually. I love it! I use it on Mac, there is an easy downloader so no problem there. Support reaches out to check if there is anything they can help you with. I use it almost everyday on al my meetings in Google Meet. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

For now no downsides. And if htere where I really would have told you! Review collected by and hosted on G2.com.

Phil S.
PS
VP Sales
Small-Business (50 or fewer emp.)
"Unobtrusive Notetaker with Great Transcripts, Summaries, and Task Automation"
What do you like best about Fathom?

Fathom feels pretty unobtrusive on calls. I let folks know that my notetaker is on and most are ok with it. The transcripts and summaries are great. It's even able to auto generate tasks for me. I love being able to share calls with my team, being able to copy the transcript and analyze with whatever AI tool I want, and the talk time / monologue meter on calls is awesome. Looking forward to playing more with Ask Fathom. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I don't blindly trust the summaries. They're a starting point but I review actual numbers, etc. before using. The call library feels like it could be a bit more intuitive -- but this is me looking for things to put in the dislike box vs actually feeling dissatisfied. Review collected by and hosted on G2.com.

Shahbaz A.
SA
Head of Marketing
Small-Business (50 or fewer emp.)
"Effortless Meeting Transcriptions with Seamless Integration"
What do you like best about Fathom?

I like that Fathom is easy to use and integrates seamlessly with meeting platforms like Zoom and Google Meet. It's really helpful that an automatic notetaker joins and starts recording without needing many steps beforehand, even if I'm running late. I appreciate that it transcribes meetings well by filtering out filler words and unnecessary pauses, giving me a clear context. The initial setup was a breeze, taking about five minutes, and once integrated with my calendar and email, it's pretty much automated. Plus, it's cost-effective compared to competitors while providing similar functionality. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be ideal if the other participants in the meeting do not know that i am using a note taking tool. If that anonymity can ve maintained, will be good. Review collected by and hosted on G2.com.

Aviv N.
AN
GRC Enterprise Manager
Mid-Market (51-1000 emp.)
"Excellent Meeting Summaries That Keep Me Focused"
What do you like best about Fathom?

What I like most is how accurately it recognizes and transcribes Hebrew far better than other solutions I’ve tried in the past. The summaries are clear and concise, capturing the key points and action items exceptionally well. It allows me to stay fully focused during meetings instead of scrambling to write everything down in a notes app or a physical notebook while trying to listen and actively participate in the conversation at the same time. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I don’t like that Fathom shows up as a participant in the meeting. If it could work without joining the meeting as another participant, it would be even better. Review collected by and hosted on G2.com.

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Fathom Features
Call Recording
Machine Learning
Call Analysis
Speech-to-Text
Dictation
Accuracy
Speaker Identification
Timecode Management
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