AppFollow is a real timesaver. We have 13 apps in 3 stores, and it was a real pain to catch everything. With AppFollow we get all apps' changes and updates right into Slack, that all our team uses. It help us to quickly adapt to changes in app stores, competitors, and users' mood to stay among top apps.
Works fine for me, I only wish they update their design faster.
Use it to automate your product management or customer support routine. It helps us a lot.
When we only started with AppFollow, we mostly gathered feedback and competitors's insights. But since they added a reply to reviews feature, our work with users has completely changed. All our support agents reply right from Slack, and I, as a manager, can easily analyze users' behavior. Overall we have noticed that over 60% of users change their reviews after our replies, and our apps' ratings constantly grow.