--- title: Iru Reviews meta_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 855 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 855 scale: '5' date_modified: '2026-09-29' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Iru Reviews **Vendor:** Iru **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 855 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Iru Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ## Iru Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise Iru for its **ease of use** , appreciating the user-friendly interface and helpful customer support. (339 reviews) - Users praise the **exceptional customer support** of Iru, highlighting dedicated assistance that goes above and beyond. (251 reviews) - Users praise the **user-friendly device management** of Iru, simplifying their experience and enhancing security for Apple devices. (173 reviews) - Users praise the **easy setup** of Iru, highlighting effective blueprints and supportive customer assistance during onboarding. (150 reviews) - Users value the **reliable platform** of Iru for easy and effective Apple device management, ensuring security and efficiency. (148 reviews) - User Interface (130 reviews) - Features (127 reviews) - Setup Ease (127 reviews) - Deployment Ease (107 reviews) - Intuitive (103 reviews) **What users dislike:** - Users desire more **advanced features** like enhanced EDR capabilities and better reporting options for improved functionality. (71 reviews) - Users note a **lack of features** in Iru that necessitates workarounds and limits overall functionality, especially in urgent situations. (55 reviews) - Users face challenges with **device management limitations** , particularly for non-Apple devices, complicating the overall process. (53 reviews) - Users are frustrated with the **limited compatibility** of Iru, restricting its use to Mac OS devices only. (51 reviews) - Users find the **pricing steep** for smaller teams, making budget management a challenge with licensing requirements. (46 reviews) - Poor Reporting (39 reviews) - Compatibility Issues (31 reviews) - Improvement Needed (31 reviews) - Update Issues (31 reviews) - Limited Customization (21 reviews) ## Iru Reviews ### 1. Excellent Mac MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Chief Information Security Officer, Human Resources, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** August 12, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** Security policies and the patch management. Software management and the ability to push out ABM software we have purchased as well. The predone blueprints are great building blocks. **What do you dislike about Iru?** SSO/Azure tie in doesn't work as well as we would like. We still ended up going with Jumpcloud for user authentication tie in to active directory for ease of use. **What problems is Iru solving and how is that benefiting you?** Completing security requirements from certifications as well as patch management and software updates. This has allowed us to insure products are up to date on compliance. ### 2. Reliable, Clean MDM That Pays for Itself **Rating:** 4.5/5.0 stars **Reviewed by:** Carson C. | Senior Technology Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 15, 2026 **What do you like best about Iru?** Been using Iru for a while now and it's become one of those tools I don't think twice about anymore. It just works. UI/UX is clean and doesn't overwhelm you. Everything's where you'd expect it to be, and I didn't need a manual to figure out the layout. Navigating between devices, scripts, and policies feels natural, and the dashboard actually surfaces the stuff you care about instead of burying it. Integrations are solid - the big ones you need for an MDM to work, work well (Entra, Apple Business, Autopilot). Performance has been solid. Scripts run reliably, the agent doesn't eat resources, and I'm not sitting around waiting for things to sync. Multi-endpoint stuff stays snappy even as we've scaled up. Pricing/ROI makes sense for what you get. It's not the cheapest thing on the shelf, but the time it saves easily justifies the cost, especially when you factor in how much manual remediation work it takes off your plate. The value shows up fast. I'm able to turn around replacement laptops in very short order and onboardings are pretty much solved. Support/Onboarding was smoother than I expected. Getting set up didn't drag out, and when I had questions the team was responsive and actually helpful rather than sending canned replies. AI/Intelligence features are nice though I admittedly don't use them much. I think the AI support bot is actually quite good, though. It handles a lot of my questions without escalating to a human. While I always prefer a human - the AI bot has good context. All in all, easy recommend. It's reliable, thoughtfully built, and pays for itself. **What do you dislike about Iru?** The Windows capabilities were rolled out a bit quickly with some things not fully solved yet. Not a huge issue - we were on Iru specifically for our Mac fleet. They have been rolling out features for Windows regularly though and we have been able to migrate from InTune. Integrations could potentially use some work. There just aren't many so we have to use the API to sync to our asset database/ITSM. **What problems is Iru solving and how is that benefiting you?** Device management is generally solved with Iru. I've used InTune, I've used Addigy, used various RMMs (I know not the same category but overlaps) and Iru is super refreshing with how things just work well without much fuss. ### 3. Simplified device management, stronger security posture **Rating:** 5.0/5.0 stars **Reviewed by:** Sam G. | Information Security Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Iru?** The zero-touch deployment has been a game-changer for us. New Apple devices arrive, enrol automatically, and land in the right configuration without any manual setup. It's cut down significantly on the time our we spend on device provisioning. Its depth of Apple-specific functionality stands out compared to more generic MDM platforms. Things like FileVault enforcement, automated OS updates, and Apple Business Manager integration just work, with none of the workarounds we needed with previous tools. **What do you dislike about Iru?** Some of the more advanced policy configurations take a bit of trial and error to get right at first. Clearer in-platform guidance, along with a few practical examples for less common use cases, would make the initial setup easier. **What problems is Iru solving and how is that benefiting you?** Iru gives us a single place to manage, secure, and monitor our device fleet, instead of relying on a patchwork of manual processes. As a result, we’ve had fewer gaps in our security posture and spend far less time chasing down individual devices. It also helps us demonstrate device compliance, encryption status, enrolment, and patch levels, which is important for our ISO 27001 and broader security audit requirements. Having that evidence readily available saves a significant amount of time when we’re preparing for audits or responding to customer security questionnaires. ### 4. Makes Mac Fleet Compliance Effortless with Blueprints, Evidence, and a Powerful API **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew M. | Director of Security and Compliance., Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Iru?** Jeenie runs an all-Mac fleet of about 40 endpoints supporting a healthcare-adjacent language services business. Our compliance obligations are real — SOC 2 Type II, HIPAA, GDPR, and we're currently working toward ISO 27001 and ISO 42001. Iru is what makes managing that fleet a part-time job instead of a full-time one. The biggest win has been compliance evidence. When auditors ask us to prove full-disk encryption, we point to a FileVault profile enforced through Iru across every enrolled device, with escrowed recovery keys we can pull via the API. When they ask how our EDR agent gets deployed and stays deployed, we point to the Blueprint that installs and enforces it. Fleet inventory, per-device compliance status, profile enforcement — it's a screenshot away instead of a two-week evidence-gathering fire drill. For a small team, that difference is enormous. Blueprints and Assignment Maps are the features I'd show any prospective customer first. Define the desired state once, assign it, and every Mac converges on it — new hires included. Custom Profiles and Custom Apps cover everything else, so we're never stuck waiting for a feature to exist. And the API means Iru fits into our workflows instead of forcing us into a console-only rhythm. Onboarding a laptop is enrollment plus a Blueprint, not a checklist. Offboarding is handled remotely. Iru's managed local admin account has bailed us out of situations that would otherwise have meant a trip to Apple with proof of purchase. Iru is one of the few tools in our stack I don't have to think about, which is the highest compliment I can pay a platform. The price and value I am getting from IRU are worth the cost. It has helped keep our fleet up to date and deploy new apps faster. **What do you dislike about Iru?** I have no issues with IRU at this time. **What problems is Iru solving and how is that benefiting you?** MDM, Patching, Vulnerability management ### 5. A great MDM for any organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Kostas V. | Interim CTO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 25, 2026 **What do you like best about Iru?** Enrolling new devices is straightforward, whether manually or automatically. Building out blueprints, adding applications to a roll-out and keeping them updated all work without fuss. Vulnerability views and detection inspection are clear enough that we can act on them quickly, which matters for keeping the organisation both functional and compliant with its obligations. Having used Kandji/Iru in previous organisations I have also enjoyed the integration with platforms like Vanta. Good value for what we get. As a small organisation we are paying for a tool that does device management and compliance evidence in one place, which for us replaces work that would otherwise sit with people who have other jobs to do. **What do you dislike about Iru?** The Windows features are quickly catching up to the macOS support (like the EDR released this year) which is great but for a large Windows fleet more features need to be added. **What problems is Iru solving and how is that benefiting you?** Iru is a great MDM for the organisation's laptop fleet. Having the ability to provide applications for users either through the self-service or through making them available automatically on their laptop is a big benefit. Also for a fleet without LDAP having the ability to have backup admin accounts and keys stored server side can save the day when remote users forget their credentials. ### 6. Strong fleet management for a small IT team, chat-only support is limiting **Rating:** 3.5/5.0 stars **Reviewed by:** JJ Z. | IT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 13, 2026 **What do you like best about Iru?** The biggest win for us is provisioning. Our Apple fleet is company iPhones, company iPads, and Apple TVs in conference rooms, and before Iru none of it was truly managed. Getting a new user set up took me two to three hours between staging the device, loading apps, and walking them through data migration. Now I assign the device in Iru, hand it off, and the user powers it on. Blueprints handle enrollment, configuration, and app installs from there. That's a couple of minutes of my time instead of two to three hours. Blueprints are the reason that works. The assignment logic is easy to reason about, so an iPhone for an office user and an iPad headed out to a jobsite land with different apps and restrictions without me maintaining two separate manual processes. Self Service also cuts down on requests, since users can pull approved apps themselves instead of opening a ticket. Enrollment completes reliably on the first try, and configuration changes push out to devices promptly rather than sitting in a queue. The console is straightforward to navigate, which matters a lot when device management is one responsibility among many rather than a full-time job. Apple Business Manager integration has been reliable and has not needed babysitting. Licensing is straightforward per device, and everything I need for iOS and iPadOS management is included without add-ons. **What do you dislike about Iru?** Support is the weakest part of the experience. It's chat only, with no phone or email option, and some sessions have run over an hour with long gaps between responses. That's a hard model when you're troubleshooting something live on a device in front of you. The clearest example: automated device enrollment with SSO during Setup Assistant was unreliable and would repeatedly get stuck. I worked it through a chat session, landed on a workaround where I manually assign each device on the Enrollment screen before it goes through Setup Assistant, and that was the end of it. Nobody followed up afterward to check whether it was resolved or to offer an actual fix. The workaround has a side effect too, since device owner only populates automatically when SSO runs during Setup Assistant, so I end up assigning users manually as well. Two manual steps back in a process that should be hands-off. Onboarding was effectively self-serve. I got the tenant and figured it out from documentation. That was manageable for me, but a team without an admin comfortable digging through docs would feel the gap. The 25-device minimum to add macOS management is also a real barrier for smaller Apple fleets. Plenty of organizations have a handful of Macs alongside a larger iPhone and iPad footprint, and the minimum makes consolidating onto one platform harder to justify. **What problems is Iru solving and how is that benefiting you?** The core problem was that company data lived on phones and tablets we had no real control over. Devices go out to field staff and multiple offices, so they're rarely within arm's reach when something goes wrong. Iru gave us an actual answer to that. "Lost Mode" is the feature I'd point to first. When a device goes missing, gets stolen, or is sitting with an employee who has already left and hasn't returned it yet, I can lock it down remotely instead of hoping for the best. The app data controls are the quieter but arguably bigger one. Controlling whether data can move from managed apps into personal ones means company information stays inside the apps we've approved rather than getting copied off into someone's personal cloud storage. Offboarding used to be a loose end. Now wiping and reassigning a returned device is a few minutes in the console rather than a manual reset and rebuild, which means devices actually get recycled to the next user instead of piling up in a drawer. Inventory visibility solved a problem I had underestimated. With devices spread across offices and job sites, I can see what we own, who has it, and what OS version it's on without chasing people down. VPP app and license distribution ties into that, so apps and licenses get pushed and reclaimed centrally instead of tracked in a spreadsheet. The net benefit is that a distributed fleet is manageable by a small IT function without a dedicated device admin. ### 7. Easy-to-Use MDM Integration Tool with Reliable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Soren K. | Financial Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2026 **What do you like best about Iru?** I like the ease of use of the program. It allows someone with no background in integrations of MDM software to learn quickly and efficiently to better manage their devices. Support is good, either through the IRU AI or speaking to a support representative. I have had no issues with performance, and there have been no issues with connections to the software. **What do you dislike about Iru?** I think something that could be improved is ease of access to your Iru account manager. Our organization had a previous rep, and we were not made aware of the change. The good thing is, we had no need to speak to them as the environment is pretty self sustainable once it is set up. Better communication is one thing I would suggest. **What problems is Iru solving and how is that benefiting you?** The integration of Windows devices for management is interesting. We came on when it was Kandji and only managed apple devices, however, I could see how having the windows option is enticing to other companies and to my own in the future. ### 8. Fast, Hands-Off and Great for Small Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Ani K. | Co-founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 22, 2026 **What do you like best about Iru?** Iru handles the part of device management that used to eat the most of our time: getting a new hire's laptop enrolled and compliant without an IT person walking them through it. Enrollment is a link and a passcode, and the profile install takes a few minutes. Deprovisioning is just as clean — when someone leaves, we cut access in one place alongside Okta instead of chasing endpoints. For a small team without dedicated IT, that's the whole value. **What do you dislike about Iru?** Initial admin setup was more hands-on than we expected. Once configured it runs quietly, but budget real time for the first configuration pass and ask their team for help early rather than assuming it's fully automated out of the box. **What problems is Iru solving and how is that benefiting you?** Device enrollment, compliance, and offboarding across a distributed team split between the US and India. It gives us a consistent security posture on every machine without adding headcount, and it makes on/offboarding a repeatable checklist instead of a scramble. ### 9. Intuitive, Powerful Endpoint Management That Is Getting Better **Rating:** 4.0/5.0 stars **Reviewed by:** Eli M. | Manager, IT, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 06, 2026 **What do you like best about Iru?** Over the past few years, I've watched Iru grow from a fairly basic MDM into a comprehensive endpoint management platform without losing the simplicity that made it easy to adopt in the first place. The interface remains intuitive, while features like zero-touch deployment and self-service give end users greater autonomy and reduce the burden on IT. The built-in templates for Library Items and Blueprints make implementation and ongoing management much easier, especially for teams new to MDM. With the addition of EDR and continued expansion of its capabilities, Iru has evolved into a centralized platform for managing security, automation, and device lifecycle across mixed operating system environments rather than serving as just another configuration management tool. **What do you dislike about Iru?** Reporting and filtering capabilities could be better, more granular in what you can do. Also, smart groups capabilities instead of just using assignment mapping would make for a more robust feature, especially when needing to segment and or isolate a specific part of your fleet for any number or reasons. **What problems is Iru solving and how is that benefiting you?** Iru helps solve the challenge of managing a mixed OS fleet from a single pane of glass, which in turn saves a significant amount of time instead of having to manage and juggle separate tools for different platforms. ### 10. easy to learn, easy to master - great admin environment **Rating:** 5.0/5.0 stars **Reviewed by:** Markus E. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** March 16, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** The interface of the platform is visually simple, but hides a great variety in the individual menu items. You have clear structures and a good overview of all services and devices that you manage. A huge number of auto apps for your organization. **What do you dislike about Iru?** In case of missing functions you can or have to deal with the built-in distribution of scripts to be able to map the needed function. We currently use this very rarely, because in the last weeks many new features have been firmly integrated into Kandji (that's what I like). **What problems is Iru solving and how is that benefiting you?** Centralized management of devices is greatly facilitated by the benefits of Kandji. In combination with Apple Business Manager, all newly purchased devices automatically end up in my system. All that remains is to add the user and the appropriate blueprint and the device can be handed over to the user. Before Kandji, every new employee had to set up their laptop on their own, which often took a lot of time, especially on the first day. Thus, due to the affiliation to a certain department, all necessary software is installed automatically. ### 11. First MDM experience is a positive one **Rating:** 5.0/5.0 stars **Reviewed by:** Steve L. | IT Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** July 13, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** The functionality of the platform and the people supporting the services. **What do you dislike about Iru?** The onboarding process with the Apple MDM business side is tricky but Kandji held my hand to make sure I did this correctly. **Recommendations to others considering Iru:** Take your time and use the support team to onboard gradually. **What problems is Iru solving and how is that benefiting you?** Managing user devices in remote locations. ### 12. Mac management without the Jamf effort **Rating:** 5.0/5.0 stars **Reviewed by:** Kay N. | IT Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** June 17, 2026 **What do you like best about Iru?** I have managed Macs before, back then with Jamf, and even successfully completed both courses (Jamf 100 and Jamf 200) with certification. Nevertheless, Jamf always remained complicated. Iru is the opposite. It is largely self-explanatory, you can get into it quickly and operate it safely without long training. At Healthii, we have been managing our MacBooks with Iru (formerly Kandji) since day one, and what convinces me the most is the combination of complete freedom and simultaneous simplicity. I can do everything remotely, and so far it has run reliably and without errors. This is particularly important for us because our fleet is distributed across Germany and abroad, so a functioning remote tool is crucial. Thanks to Iru, I can manage the entire MacBook fleet on my own. The support and my contacts have always been easily reachable and very helpful. **What do you dislike about Iru?** Recently, we have been managing iPads and Windows laptops in addition to Macs. Our setup is unusual in this regard. We manage the Windows devices completely without Active Directory or Entra ID because we primarily rely on macOS and only use Windows where it is unavoidable. We greatly appreciate that Iru even allows us to bring these few Windows devices under some level of management. Previously, they were completely unmanaged, but now we at least have a basic level of standardization, control, and security, which is very valuable to us. However, the Windows support is noticeably newer and more limited in functionality compared to macOS. You can't do nearly as much as with the Apple devices. Since the function is new to us, I can't yet provide any long-term experience with it. There are specific functions I would wish for over time, such as native storage of BitLocker recovery keys (Key Escrow) and support for custom CSP or OMA-URI profiles. For the moment, it is still very useful to at least have basic control over otherwise unmanaged Windows devices, and I hope that the Windows functionality will continue to grow. **What problems is Iru solving and how is that benefiting you?** Before Iru, the challenge was to manage an Apple fleet distributed across Germany and abroad with a very small team. I had previously worked with Jamf, but it was so complex that working quickly and securely always required effort. With Iru, I can manage our entire MacBook fleet alone and completely remotely, including onboarding, configuration profiles, security settings, and scripts, and so far it has run reliably and flawlessly. The result is that a distributed Apple fleet is managed by a single person, without dedicated MDM personnel, and that remote changes, which were previously a hurdle, are now routine. The second problem that Iru solves for us is our few Windows devices. We operate them completely without Active Directory or Entra ID, as we are primarily a macOS house and only use Windows where it is unavoidable. Previously, these devices were practically unmanaged. With Iru, we now have a basic level of standardization, control, and security, including enrollment, configuration, and script-based hardening, without having to set up our own Windows management environment. The Windows functionality is newer and more limited than macOS, but the benefit is real. Devices that were previously a blind spot are now at least under basic management. ### 13. Small IT team, easy to run macOS fleet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about Iru?** coming from years on jamf pro, the interface was the biggest surprise. everything is where you'd expect it and my whole team can work in it without me writing docs for every little task. prism is great for quick fleet visibility, i get answers about devices in seconds that used to mean building a search in jamf. the ai assistant is handy too for digging things up without clicking through the console. support is quick and actually answers the question you asked, and onboarding was smooth, we were up and running in days not the months i budgeted coming from jamf. **What do you dislike about Iru?** if you come from jamf expecting equivalents you'll hit some walls. nothing as deep as smart groups or extension attributes, prism is more pre-built than jamf's build-any-query searches, and the community is way smaller than jamf nation. it's a different mindset, once you stop trying to rebuild your jamf setup in it, it clicks. **What problems is Iru solving and how is that benefiting you?** managing a mac fleet with a small it team and no dedicated mac admin. os updates are enforced out of the box, auto apps keeps core third party apps patched without me building and testing packages, and new hires get a ready mac without us touching it. it also connects to our idp, so we assign policies through idp groups instead of maintaining a separate device grouping setup in the mdm. ### 14. Clean Admin UI and Powerful macOS Library Items **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Iru?** The admin UI is clean and easy to navigate. I can find what I need without digging through nested menus. Building blueprints visually is also really easy, it's easy to see the whole setup at a glance and can put it together without much guesswork. The library items are the best part. There are a wide selection of readymade items for macOS, so most of the settings we want to enforce are just a few clicks away instead of writing custom profiles or scripts ourselves. Enrollment through Apple Business Manager has been reliable, new MacBooks get configured without me touching them **What do you dislike about Iru?** From what I've seen, the Windows side isn't quite on the same level as macOS yet. For macOS the library items cover pretty much everything we want to enforce, but the coverage doesn't seem to go as deep on the Windows side. **What problems is Iru solving and how is that benefiting you?** Iru gives us one place to manage and secure our MacBooks. New devices enroll automatically through Apple Business Manager and get the whole baseline applied, so onboarding a new employee takes almost no time from me. We can also enforce things like disk encryption and USB blocking across the fleet, and show the actual device state when a customer or auditor asks. ### 15. Straightforward App Library and Effortless Remote Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jon K. | Head of IT Systems, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2026 **What do you like best about Iru?** Building and maintaining an app library with baseline security settings is straightforward, and shipping, configuring, and managing devices remotely takes very little ongoing effort. **What do you dislike about Iru?** Very little to complain about. The platform is built so that once configuration is in place it holds without constant babysitting, which means maintenance takes up very little of my week. That's a real advantage for a small IT team carrying a lot of other responsibilities. The interface is also approachable enough that you don't need to spend weeks in documentation before you're productive in it. **What problems is Iru solving and how is that benefiting you?** The biggest one is time. Provisioning, patching, and enforcing settings used to be manual work spread across the week, and now most of it runs on its own. For a small team with a lot of other responsibilities, that's hours back every week and fewer tickets in the queue. It also gave us real control over the fleet. We know what's on every machine, what state it's in, and whether it matches our standard, and we can correct drift without touching the device. That matters for a fully remote workforce where nobody is walking a laptop over to a desk. On the security side, we have a consistent baseline applied everywhere instead of a set of assumptions, plus visibility into things like OS versions, disk encryption, and app versions when someone asks whether we're exposed to a given issue. Answering those questions now takes minutes instead of a scramble. ### 16. Straightforward Mac Administration with Easy App Management **Rating:** 5.0/5.0 stars **Reviewed by:** James W. | Head of Technology, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 14, 2026 **What do you like best about Iru?** It makes administering our mac estate very straight forward. We can quickly find most common apps as auto apps or add in custom apps without difficulty. It gives me a way to make sure all my mac estate is as straight forward as it could be **What do you dislike about Iru?** Nothing comes to mind. I've never found an issue with it **What problems is Iru solving and how is that benefiting you?** As a primarily Windows company moving to using more macs, it makes dealing with the new devices so much easier. Its quick to use, quick to integrate with our other products and showed a fast ROI for us ### 17. Enterprise-Grade Device Management Without the Complexity **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan O. | CTO, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 25, 2026 **What do you like best about Iru?** At Humanitix, we're a not-for-profit event ticketing platform with a small but growing team spread across Australia, New Zealand, the US, and the UK. Like many organisations scaling quickly, we needed a way to manage our devices without adding significant overhead Rolling out an MDM solution can feel daunting, but Iru made the onboarding process genuinely straightforward. We were up and running quickly without needing dedicated IT resources to hold the whole thing together. Day-to-day management has been equally smooth. The interface is clean, the automation features reduce manual work, and we have confidence that our machines are consistently configured and secure — something that matters a great deal when you're handling customer and event data across multiple markets. For a lean team like ours, Iru strikes the right balance: enterprise-grade device management without the enterprise-grade complexity. It's made our computers easier to manage, our security posture stronger, and our IT team's life considerably simpler with slowing the team down **What do you dislike about Iru?** The only downside was getting buy in from staff but after a trail they were happy to move forward **What problems is Iru solving and how is that benefiting you?** Iru helps us easily manage and secure our devices ### 18. Iru’s Robust MDM: Intuitive UI, Lightweight Agent, and World-Class Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | Information Technology Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2026 **What do you like best about Iru?** Iru makes me look like a superhero with their robust MDM solution, extremely intuitive UI, and world-class support engineers ready to think out of the box and support your every need. They make my job incredibly easy to administer my endpoints, engineer custom solutions, and satisfy compliance and security requirements. I can guarantee that you won't have a better overall experience with any other MDM/EDR solution. Integrations and User Experience Iru's integrations with Okta Device Trust, their automated enrollment (OOBE), and custom branding allow me to have secure, user-friendly devices that I have complete management of. It doesn’t just "talk" to Okta; it lives within our identity flow. By leveraging the Iru Trust Fabric, we’ve achieved a true Zero Trust state where device posture directly dictates access decisions. My users get a "white-glove" enrollment experience that feels like a premium company benefit rather than a security hurdle. Performance and AI Intelligence The performance is where Iru really wins. Unlike legacy EDRs that hog system resources, Iru’s single, lightweight agent is virtually invisible. I get deep behavioral detection and real-time remediation without a single complaint about CPU spikes. This is all powered by the Iru AI engine, which isn't just a buzzword—it’s a force multiplier. It uses predictive modeling to kill malicious processes before they execute and automatically maps our live configurations to compliance frameworks like SOC2. It’s like having a senior security engineer and a compliance auditor working for me 24/7. Pricing and ROI While Iru is a premium investment, the ROI is massive because of tool consolidation. We collapsed our stack, firing separate vendors for EDR and vulnerability management and folding them into this one platform. We didn't just save on licenses; we gained back hundreds of hours of engineering time. The automation allows me to manage an entire global fleet with the efficiency of a much larger team, making the total cost of ownership incredibly low. The "Superhero" Support My favorite part of the experience is the support. They answer my calls immediately and are all very knowledgeable about their product, often going above and beyond to help create out-of-the-box solutions for my unique needs. In an era where most companies are moving toward frustrating automated chatbots, Iru provides immediate, expert human engineers who act as a literal extension of my own team. They don't just solve tickets; they help you engineer the future of your fleet. **What do you dislike about Iru?** If I have one gripe, it’s that Iru’s Apple roots still show through occasionally. While their expansion into Windows management is moving at a breakneck pace, the Windows side of the house doesn't yet have the same 1:1 'magic' feeling that the macOS Blueprints have. I find myself occasionally reaching for custom scripts for Windows tasks that would be a simple toggle on a Mac. I’m obsessed with the platform, so I just want the Windows experience to hurry up and catch up to the masterclass they’ve built for Apple. **What problems is Iru solving and how is that benefiting you?** The "Agent Fatigue" and Tool Sprawl: Before Iru, I had to juggle separate agents for MDM, EDR, and Vulnerability Management. It was a nightmare of conflicting software and high system overhead. Iru solves this by collapsing the entire stack into a single, lightweight agent that handles everything from enrollment to threat containment. The Identity Gap: Most MDMs treat identity as an afterthought. Iru solves the disconnect between "who the user is" and "how healthy the device is." By integrating natively with Okta Device Trust, it ensures that a user can only access corporate apps if their device is managed and fully compliant in real-time. Manual Remediation Drudgery: I used to spend hours manually patching apps or chasing down CVEs. Iru’s Auto Apps and AI-powered autonomous remediation close the loop automatically—detecting a vulnerability and pushing the patch without me ever having to touch a ticket. Complex Compliance Audits: Mapping technical settings to rigid frameworks like SOC2 or ISO 27001 used to be a manual spreadsheet exercise. Iru solves this with its Adaptive Evidence Mapping, which automatically collects and maps live device data to compliance controls. My favorite benefit is that my Slack isn't blowing up with complaints. Between the silent, low-impact agent and the seamless OOBE (Out-of-Box Experience), the technology stays out of the users' way. They get a premium, branded experience from the moment they unbox their device, which makes the IT department look like a world-class service organization. ### 19. A Reliable Solution for Structured IT Asset Governance **Rating:** 4.5/5.0 stars **Reviewed by:** Emanuele M. | Cloud Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2026 **What do you like best about Iru?** What I like best about Iru is the centralized visibility it provides over IT assets and software licenses. It simplifies tracking across servers, virtual machines, and user environments, reducing the need for manual spreadsheets and fragmented tools. The reporting features are particularly valuable for audits and compliance checks, and the alerting system helps proactively identify potential licensing or configuration issues. Overall, it saves time, improves governance, and brings more structure to IT asset management processes. **What do you dislike about Iru?** Some advanced configurations and integrations require a bit of time to fully understand, especially in more complex IT environments. The initial setup could be more guided for first-time users. Additionally, while the interface is clean, more customization options for dashboards and filtering would improve usability for larger infrastructures. Overall, these are areas for improvement rather than major issues, but enhancing onboarding and UI flexibility would make the experience even better. **What problems is Iru solving and how is that benefiting you?** Iru helps solve the problem of fragmented and manual IT asset and license tracking. Before using it, maintaining visibility over servers, virtual machines, and software licenses required spreadsheets and multiple tools, which increased the risk of inconsistencies and compliance gaps. With Iru, everything is centralized and structured. It provides clear reporting and better traceability, which is particularly beneficial during audits and internal reviews. This has reduced manual work, improved accuracy in license management, and increased confidence in our compliance posture. It also helps proactively identify potential issues before they become operational or financial risks. ### 20. IRU Makes Apple Management Simple and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Jackson A. | Network Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2026 **What do you like best about Iru?** IRU provides the best experience with Apple administration above any other MDM I have seen. The MDM UI is simple and easy to navigate, and changes to devices happen nearly instantly. **What do you dislike about Iru?** I would love to see more with the Windows MDM portion. IRU so far has provided a great foundation for their Windows MDM experience, but I would love to see options that matches Intune's setting catalog. **What problems is Iru solving and how is that benefiting you?** IRU has helped us provide a better experience both for our admins and users with how we have administrated our Apple devices. Our previous MDM solution had a clunky Apple MDM experience that took way too long to push changes. IRU provides a streamlined and much faster experience. ### 21. Best-in-Class Support from True Mac Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Laurel D. | Head of Operations and Expansion, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 13, 2026 **What do you like best about Iru?** The support and ease of the platform. I spend a lot of my job talking with different support agents and teams, and Iru's is by far the best. Being able to talk with not only a real person, but a true Mac expert has been huge when I've needed support with the platform! **What do you dislike about Iru?** When the change from Kandji to Iru was made, the only thing that I disliked was when our renewal came around, the price increase with Iru was not discussed with us before we had the opportunity to inquire why we could not keep our original rate. In the end we were able to chat with our Iru rep and it was all fine! **What problems is Iru solving and how is that benefiting you?** We are a fully remote, global team. Iru allows us to have maximum security across our devices not only to protect our employees, but also our clients. It ensures our clients know their information is safe with our team. ### 22. Comprehensive Fleet Management for Mac-Centric Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Huzaifa K. | Technical Assistant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2026 **What do you like best about Iru?** Iru is our primary MDM and helps us manage a mixed fleet of Mac and Windows devices effectively. The single console for device management, endpoint protection, and vulnerability data saves us a lot of time, especially for a primarily Mac shop. I like how Iru has consolidated our tools and provided a one-stop-shop for our fleet management needs. The reporting feature, which allows us to easily pull data, is also a big plus. Passport and Liftoff stand out as some of my favorite features. Passport keeps local accounts in sync with our IdP, so I stop getting tickets about mismatched local logins, while Liftoff ensures users get fully configured laptops from day one, making deployments seamless. Initially setting up Iru was pretty easy, and the team supported the rollout, allowing us to start the phased rollout immediately afterward. **What do you dislike about Iru?** I feel Windows management is a step behind, which I kind of expected since it's a Mac-first product, but I'd like them to bring more control for Windows machines as well. I still handle some compliance-related controls with a custom script, which is a bit of a hassle. Also, I find the rebrand created some friction in documentation. Searching for stuff related to MDM has Kandji stamped over it, so it's hard to pin down exact up-to-date information. The AI agents sometimes trip up when I'm searching for solutions online, which isn't exactly a product flaw, but it is a rough edge that I hope will be cleaned up over time. **What problems is Iru solving and how is that benefiting you?** Iru solved tool sprawl by consolidating device management and security, reducing dashboard time and eliminating duplication. The single console saves time, and features like Passport and Liftoff streamline deployments, making fleet management manageable for our small IT team. ### 23. Effortless Device Management Across Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Alfred C. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2026 **What do you like best about Iru?** I find Iru simple to use, especially compared to Jamf, which required a dedicated person to manage. One feature I love is the pre-packaged apps, which eliminate the need for us to package apps ourselves. These come with a one-click deployment option, saving us tons of time. I also appreciate that moving to Iru allows us to manage both Windows and Mac with a single app. Additionally, the initial setup was very straightforward with clear instructions, enabling us to connect to ABM within minutes. **What do you dislike about Iru?** I find that the Windows device management is not as complete as native Windows management products like Intune. We have encountered limitations with policy and patch management, especially because there are certain requirements for the version or patch level of Windows to enroll in Iru. **What problems is Iru solving and how is that benefiting you?** Iru manages all our devices on a single platform, including patching, application deployment, policy management, and inventory for over 200 devices. ### 24. Fast, Easy-to-Use Platform with Great Visibility and Responsive Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2026 **What do you like best about Iru?** One of the standout aspects of Iru is its ease of use. The platform provides clear visibility into all the machines I manage, with flexible filtering options that make it easy to identify potential issues. The rollout of Iru support for Windows machines has also been a significant improvement. In terms of performance, Iru is fast and highly responsive. On the occasions I've needed assistance, the support team resolved my issues efficiently directly through the chat window. **What do you dislike about Iru?** One area for improvement, in my opinion, is the Iru AI feature. I haven't found it to be as useful as anticipated, and as a result, we rarely use it. Additionally, I'd like the ability to save a preference for displaying 100 results per page instead of 50. Currently, I have to manually adjust this setting each time I log into Iru. **What problems is Iru solving and how is that benefiting you?** With the addition of support for windows machines I am now able to see every machine we have in a singular place. I can also remotely wipe and lock laptops in the case an employee leaves or is let go. ### 25. Effortless Navigation, Smart BluePrints, and Surprisingly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ash G. | IT Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2026 **What do you like best about Iru?** I like the idea around "BluePrints" it really helps me organize my fleet in very refined ways. Overall, the interface is effortless to navigate and follow. There is not a single feature that does not have an explanation next to it, and if by chance I happen not to know what the feature does, I can reach out to the Iru bot, which is surprisingly good. If the bot cannot help, human support is only a click away. I like that I can integrate my Slack so that if I am not logged into my admin dashboard, I still see relevant alerts. **What do you dislike about Iru?** This one is minimal, I do not like that I can still see the old logo in some places, but this is purely cosmetic. **What problems is Iru solving and how is that benefiting you?** Iru is allowing me to keep strong governance on my device fleet. I am able to pass audits easier knowing that my devices have this tool installed. It's also storing most of my device serial numbers and locations so I do not have to jump around to find things. ### 26. Intuitive UI and Support That Truly Helps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2026 **What do you like best about Iru?** The UI is the standout. It's intuitive enough that I can move through it quickly and show someone else how to use it without much explaining, which matters when you're the only IT person at a small school. Support has been good too. When I had questions they got on a call and helped me brainstorm solutions instead of just pointing me at documentation. **What do you dislike about Iru?** The main thing I'd like to see improve is deployment reliability. During rollouts and updates I spend a fair amount of time chasing down devices that haven't picked up what they were sent. Getting that to land consistently would save me real time. **What problems is Iru solving and how is that benefiting you?** Iru handles app deployment across our iPad fleet. We run a range of app profiles depending on grade level and use case, and it lets me push the right set of apps to the right devices without touching each one. For a school running a lot of iPads with one person managing them, that's the core value. ### 27. Easy to Use MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Richard P. | IT Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 10, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** Easy to implement and manage on the IT side. Iru is easy to navigate, easy to manage integrations, and easy to manage individual devices. They easily integrate with all the main tools we have in our tech stack and don't drag down the performance of our devices. I've always had great support from Iru - from the sales side all the way to the technical side. **What do you dislike about Iru?** There aren't really any things that I dislike. There are some areas that could be improved, but overall, they've taken feedback and implemented it well over time. **What problems is Iru solving and how is that benefiting you?** We needed an easy to deploy and manage MDM solution. We migrated from another MDM to Iru because it was easier to use and easier to manage things like patching/updates. This gives us the peace of mind of knowing that all of our user devices are staying compliant with our policies. ### 28. Amazing deployment **Rating:** 4.5/5.0 stars **Reviewed by:** Raz S. | Head of IT & Cloud Infrastructure, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** August 10, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** Efficient device management and control. **What do you dislike about Iru?** Limited app support; interface can be clunky. **What problems is Iru solving and how is that benefiting you?** Kandji adeptly resolves device management challenges. Its streamlined interface and automated workflows ensure efficient deployment of software and security policies. This translates to heightened productivity and reduced downtime. The centralized control simplifies updates, enhancing security and compliance. Kandji undoubtedly optimizes our operations, yielding a substantial competitive edge. ### 29. Mac-Friendly MDM with Seamless Apple Business Manager Setup and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan T. | IT Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** Iru is clearly built with Mac environments in mind, and that’s been a huge win for us. As a fully remote workers’ comp insurance company, we needed something that simply works without a lot of overhead—and Iru delivers. The MDM capabilities are robust while still being easy to manage, and the interface is clean and intuitive. Its connection with Apple Business Manager makes deploying apps and provisioning devices incredibly straightforward, which is especially helpful for remote onboarding. I’m also able to manage and deploy Microsoft 365 apps across our fleet seamlessly, without friction. On top of that, their team went a step further and helped us build custom scripts to enforce additional tools like remote screen-sharing software and cloud storage sync utilities. That flexibility, along with the hands-on support, was genuinely appreciated—particularly during our onboarding process. Overall, onboarding new users and devices is very smooth, and their chat and tech support are fast, helpful, and knowledgeable. That makes a real difference in day-to-day operations. **What do you dislike about Iru?** There’s not much to complain about so far. As with any platform, there are always small features I wish were included in the price, but nothing that has impacted our day-to-day operations. **What problems is Iru solving and how is that benefiting you?** Iru has completely transformed how we manage IT for a fully remote team. I’m the only IT resource supporting ~50 employees, and before Iru, everything was manual: screen-sharing into individual machines to troubleshoot issues, fix user mistakes, run updates, and make sure devices stayed compliant with our standards. It was time-consuming and not scalable. Provisioning was especially painful. If a machine failed, building a replacement from scratch to meet our specifications and security requirements could take an entire day. That simply wasn’t sustainable as we grew. With Iru, especially combined with Apple Business Manager, we can now deploy, remediate, and manage devices in a fraction of the time. Devices can be configured quickly and consistently, policies are enforced automatically, and I no longer have to constantly “check in” on every machine. As we scaled from 15 to 50 employees in about a year, Iru was a true lifesaver. It allowed us to grow without needing to expand IT headcount, while also improving consistency, security, and overall efficiency. ### 30. Streamlined Apple Device Management with an Easy Interface and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua J. | CTO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 22, 2026 **What do you like best about Iru?** We love the managment tools it gives us to prevent loss and steamline setup of devices when onboarding / offboarding teammates. The process is straightforward and interface is easy to use. It also integrates perfectly with our Apple devices to prevent headaches of needing to know everything about the backend of the systems. The pricing is within budget and support we recieve when needed is excellent. I have yet to utilize the AI tools, but I trust that they will add to the overall value and performance of the product. I also expect the AI tools will streamline the performance of the enrollment process and save me time daily. **What do you dislike about Iru?** I wish there were a mobile companion app that offered the same level of management, so I could handle things at a moment’s notice right from my pocket. **What problems is Iru solving and how is that benefiting you?** It has provided emergency, direct, and simplified management of our company devices, resulting in zero loss of devices and no downtime since implementation. ### 31. Intuitive Blueprinting and Smooth Apple Device Onboarding with Iru **Rating:** 4.5/5.0 stars **Reviewed by:** Boudewijn v. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 15, 2026 **What do you like best about Iru?** What I like most about Iru is the combination of its blueprinting functionality and overall ease of use. The platform is very intuitive, which makes managing Apple devices accessible even without a dedicated IT team. The blueprinting feature allows us to standardize configurations, security settings, and applications across all devices with minimal effort. This not only improves consistency, but also saves us a significant amount of time in day-to-day management. Onboarding new users is also very smooth. The enrollment process is straightforward, and users can simply log in with their Microsoft 365 credentials. Within an hour, devices are fully configured and ready to use, creating a seamless experience for both IT and end users. Overall, Iru strikes a strong balance between usability, automation, and efficient onboarding for our Mac-only environment. Coming from no prior solution, the investment initially feels significant. However, we strongly believe that a well-implemented MDM solution is essential nowadays, both from a security and operational perspective. **What do you dislike about Iru?** The initial implementation requires some time and effort, especially if you have general IT affinity but not a deep technical background. Setting up integrations (such as with Microsoft Entra ID) and properly configuring blueprints can involve a fair amount of trial and error. That said, it is definitely manageable. Iru provides solid documentation and tutorials, and their live chat support is very responsive and helpful when you run into issues. One area for improvement would be offering more structured implementation support. For example, an optional paid onboarding or guided setup service could help organizations get up and running faster and with more confidence, especially those without a dedicated IT team. **What problems is Iru solving and how is that benefiting you?** Before using Iru, we didn’t have a centralized way to manage and secure our Apple devices. Device setup was largely manual, which made onboarding time-consuming and increased the risk of inconsistencies in configurations and security settings. Iru solves this by providing a structured and automated way to manage our entire device fleet. With blueprints and automated policies, we can ensure that every device is configured consistently and meets our security standards from the start. This has significantly improved our onboarding process — new employees can be up and running within an hour — and reduced the time spent on ongoing device management. It also gives us much better control and visibility over our environment, which is essential from both an operational and security perspective. For a small consultancy without a dedicated IT department, this has made a noticeable difference in efficiency and reliability. ### 32. Smooth and Feature-Packed MDM Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Haris B. | Head of Engineering/IT, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 10, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** I really like the level of polish Iru brings compared to alternatives. My personal favorite feature is Passport, which allows you to merge existing user accounts with their IdP counterparts, providing centralized access control. Iru solves fleet management completely for us, handling everything from device assignments to app and OS updates. The initial setup was pretty straightforward, thanks to the template blueprints that got us up and running quickly. It's a fantastic tool that works very smoothly and is feature-packed to ensure any IT policies can be adhered to. The support is also amazing. **What do you dislike about Iru?** We've noticed some issues with enrollment every now and again, although we're not sure if the issue is with Iru or with Apple. The issue I'm talking about is that the device simply doesn't pull the MDM config, or that sometimes we have to erase a brand new machine to make sure the MDM config gets pulled AND that the Apple ID sign-in works. Having said that, this happens to a small percentage of onboarders, but it would be nice to have zero-touch deploy work a bit more reliably. I would love to see some better remote support tooling, ideally being able to bypass the entire TeamViewer setup with users. As for enrollment, I'd love it if we could confidently ship out devices to remote users and not have to worry about initial setup because Liftoff is a wonderful way to make sure users are set up properly. I wish it was a bit cheaper. **What problems is Iru solving and how is that benefiting you?** I use Iru for MDM of devices, managing app and OS updates, pushing profiles, and ensuring fleet accountability. It helps with access control using Passport, merges user accounts, and simplifies password management while speeding up onboarding. ### 33. Clean Interface, but Overall Experience Falls Short **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 19, 2026 **What do you like best about Iru?** Generally it is a clean interface, it functions pretty well and provides some functionality that is not typical for the sector. It can be cost effective for very basic things. **What do you dislike about Iru?** I've used this service for 5-6 years at multiple companies, there have been no noticeable improvements that weren't solely due to improvements to Apple updates to the MDM infrastructure. Their seemingly unnecessary rebrand forced us to rewrite our user-facing documentation as well as update scripts and other automations. I wasted close to 40 hours just dealing with their vanity project so that my existing systems continue work. They have not themselves updated a lot of their support documentation. They don't allow even the most basic customization or white labeling. Why can't the name of the Self-Service app be customized to my company and logo? Other suppliers do this (and even Microsoft's "Company Portal" is at least self explanatory). The API lacks even the most basic listing functionality (e.g. the ability to list all library items in my account or the ability to list all available Auto Apps) When we migrated for this company I had to write several customer tools to determine the status of machines in the process, because the Kandji migration tool did not provide any status on where a machine was in the process until it was fully migrated. They moved basic administrative features from the basic product to the EDR product without notice. **What problems is Iru solving and how is that benefiting you?** Managing macOS devices, onboarding new devices. ### 34. Business Manager Enrollment + IRU = The Ideal Onboarding Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nate H. | Analyst: IT Infrastructure and Security, E-Learning, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 17, 2026 **What do you like best about Iru?** For me, it’s definitely the Automated Device Enrollment integration with Apple Business Manager...it’s seamless. A new Mac comes straight out of the box, the user goes through Liftoff, and they’re ready to start working with everything is already fully configured. I also really like how quickly policies are applied, required apps are installed, and compliance checks are passed without me having to step in. What used to require hands-on guidance now runs unattended and fits smoothly into our current onboarding process, at a reasonable price for the amount of coverage provided. **What do you dislike about Iru?** The alert management experience still has room to improve. When Library Items are queued for deployment but haven’t yet reached a device, the alert panel can build up a lot of noise, and those alerts require manual dismissal instead of auto-resolving once the item installs. There also isn’t a bulk “acknowledge expected” action, so during a large deployment window you end up clearing alerts one at a time. **What problems is Iru solving and how is that benefiting you?** Compliance enforcement used to be reactive rather than proactive. In the past we’d discover non-compliant devices through periodic audits. But now Kandji / Iru's continuous policy checks mean we see compliance drift in real time and can remediate before it becomes a finding. Our macOS patching cadence is now measurable and defensible. ### 35. Iru: The Go-To Tool for MDM and Endpoint Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configuration management straightforward and reliable, and it has held up well as my setup grew more complex. The interface is clean and intuitive. I was productive almost immediately, and the layout keeps the features I use most within easy reach rather than buried in menus. Performance has been solid throughout: fast load times, responsive interactions, and no noticeable slowdowns even under heavier use. Integrations are a real strength. It connects cleanly with the Apple ecosystem and plays well with the other tools in my stack, so I rarely have to jump between apps to get something done. On top of all that, the support team has been consistently responsive and genuinely helpful whenever I've had a question. **What do you dislike about Iru?** Better automations with vulnerability remediations would be helpful. The process is more manual than I would like. **What problems is Iru solving and how is that benefiting you?** As someone who oversees both HR and IT, Iru has solved the problem of a complex and time-consuming device management process, freeing me up for other tasks. ### 36. Easy Deployment, Modern UI, and Wonderful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus E. | IT systems and security specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 20, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** I really like how easy it is to use and the clean, modern interface. Deployment across our MacBook fleet is also straightforward. Support has always been wonderful, and the integrations support team is especially helpful. The performance of the tool has consistently been great, and the pricing value it brings is a bonus. **What do you dislike about Iru?** The AI capabilities haven’t been the most useful so far, but we’re still eager to test out the Iru MCP soon. **What problems is Iru solving and how is that benefiting you?** It currently handles the management of our MacBook fleet and the distribution of our enterprise-wide apps right from the start during the liftoff process. It’s also been very helpful for tech upgrades and new-hire onboarding, making those rollouts and setups much smoother for our team. ### 37. On point MDM solution **Rating:** 4.0/5.0 stars **Reviewed by:** Omri V. | Security Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 16, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** The new EDR Solution seems pretty robust, Assignment maps are really useful , being able to use IFTTT( if this then that) style arguments to assign apps , limitations and conditions for each endpoint.. **What do you dislike about Iru?** You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local password replacement policy, you can get locked out of your user because its managed by Google,yet Iru thinks you need to change your password. When setting up IDP sync this setting should be turned off automatically instead of having and alert or disclaimer reminding you of the potential conflict. **What problems is Iru solving and how is that benefiting you?** Orchestrating all of our Mac based laptops company wide, being able to deploy custom apps as well as pre-made out of the box ready made apps to deploy as well as having an "app store" of sorts comprised of approved apps ready to go. ### 38. Simple setup, inflexible pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis B. | Project Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** August 11, 2026 **What do you like best about Iru?** I like the relatively simple interface of Iru. With various blueprints, you can set up different groups for devices and use library items to configure specific apps and settings. This makes the entire setup quite simple and causes little additional effort. **What do you dislike about Iru?** I find the pricing a bit inflexible because it always works in device buckets. That means you have fixed limits of 50 or 75, etc., or other devices. A bit more flexibility would be better for us as a small company. **What problems is Iru solving and how is that benefiting you?** Iru makes it easy for us to register and manage devices, keep them up to date, and meet compliance requirements. We appreciate the simple interface with blueprint options and library elements for effortless configuration of devices and apps. ### 39. Very functional, clean looking, and cost efficient MDM platform for macOS device **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 01, 2026 **What do you like best about Iru?** The Iru UI is very clean, modern, and easy to navigate. Setup is very straightforward that you could get everything up and running in a few hours. It's a great MDM for managing macOS devices and natively supports external IDPs such as Entra ID or Google or Okta and ABM for zero touch deployment. There's also a really large catelog of natively supported 3rd party apps (Chrome, Zoom, Slack, M365, etc.). Creating different blueprints or layouts for different groups or teams of users is very useful as well. Their blueprint UI is drag and drop and toggle buttons so its very easy to do setup. Their pricing has been increating over the years but still a more cost efficent option to JAMF. **What do you dislike about Iru?** There's no option to manually remove or silence device alerts. The only fix is to resolve the "issue/conflict" itself but in some cases its not actually a real issue. There's no integration with any asset management/tracking platforms. **What problems is Iru solving and how is that benefiting you?** We originally used Intune for macOS device management but it worked very poorly. Iru provided us a very good MDM solution to manage all of our macOS devices. We can now deploy devices with zero touch, authenticate using Entra ID, and managent group policies and applications. ### 40. Simple and reliable Apple device management **Rating:** 4.0/5.0 stars **Reviewed by:** Domingo J. | CTO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 16, 2026 **What do you like best about Iru?** IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient. The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. **What do you dislike about Iru?** That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management. **What problems is Iru solving and how is that benefiting you?** IRU helps us centralize the management of our Apple devices and automate many tasks that would otherwise require manual configuration. This reduces the time spent on device setup, software deployment, and policy enforcement. As a result, our IT team can manage devices more efficiently and ensure that all machines stay compliant with our security and configuration standards. ### 41. Ups and Downs with Kandji **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher S. | Software Implementation Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** December 11, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** Kandji provides an ease of access to creating profiles for Mac Admins. It allows multiple features to be applied to individual profiles, along with an easy deployment process. Seamless integrations between ABM and Kandji to allow for an easy ADE profile setup. **What do you dislike about Iru?** Kandji is a bit lacking in terms of location tracking, remote access capabilities, and constant uptime of device tracking. Sometimes it is a bit late to the party with updating if devices are online, however eventually they will pop up! **What problems is Iru solving and how is that benefiting you?** Kandji is solving the cost issue with Modern MDM solutions, allowing a good price for a great product. ### 42. Excellent experience of an excellent product and support team. **Rating:** 4.0/5.0 stars **Reviewed by:** Steve L. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** November 09, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** The easy functionality of deployment across a wide range of remote devices. **What do you dislike about Iru?** The cost, as a while it is very expensive but as a small IT team supporting remote users it has a huge benefit. **What problems is Iru solving and how is that benefiting you?** Software deployment and defined profiles for custom/locked down configuration. ### 43. best product and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kristan M. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** December 05, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** -ease of use -ease of implementation -great customer support -keeps improving with new features -integration features **What do you dislike about Iru?** -lack of reporting features from the webUI **What problems is Iru solving and how is that benefiting you?** -simplified our device enrollment process (zero touch deployment) -integration with Google Workspace (Passport, device assignments and group based scoping) ### 44. Effortless Mac Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tom G. | Lead IT Support & Systems Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 04, 2026 **What do you like best about Iru?** I like Iru for managing my Mac devices with ease. It allows me to do zero touch deployments, automate updates, and keep the devices secure for SOC2 compliance. I use EDR and vulnerability management too. Iru is so easy to use and I like it so much better than Jamf because it works right out of the box, which is great for me as a department of one. Setting up Iru took less than a day and the interface is so easy and seamless. The Drata integration connects to Iru and helps automate software update policies and offboarding by automatically locking devices when an employee leaves. Iru makes my process for SOC2 compliance seamless. **What do you dislike about Iru?** I would like to see them implement more AI features or use AI to help us automate more software update policies. **What problems is Iru solving and how is that benefiting you?** I use Iru for zero touch deployments, automating updates, and ensuring security for SOC2 compliance. It's easy to use, works out of the box, and the setup took less than a day, which is great for a department of one. ### 45. Effortless Endpoint Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin A. | Head of IT, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 27, 2026 **What do you like best about Iru?** Iru really stands out for its ease of set-up, allowing me to effortlessly move from no device management to zero-touch, set-and-forget endpoint enrollment and maintenance. This is especially valuable for me as a Head of IT when joining an organization lacking effective device management. The support from Iru is exceptional and incredibly helpful, as I have always had positive experiences with their team who go above and beyond to assist with issues or troubleshoot abnormalities. I find Iru is indispensable for quickly configuring endpoints to a secure baseline, automatically keeping the fleet up to date, and easily deploying applications. Its user-friendly experience empowers end-users to keep their devices updated with minimal friction and intervention from me. The initial setup was extremely easy. **What do you dislike about Iru?** The only sticking point for me is their licensing model. I tend to work for start-ups with less than 100 endpoints to manage and their 25 license buckets make it hard to sell the solution over others internally. I'd definitely appreciate more flexibility or smaller license buckets. This has consistently been a sticking point for budget approvers that results in long conversations about going for the solution. **What problems is Iru solving and how is that benefiting you?** I use Iru to configure endpoints to a secure baseline quickly, keep the fleet up-to-date automatically, and deploy applications easily. Its user-friendly interface empowers users to update devices with minimal effort, reducing my intervention. ### 46. Seamless Fleet Management with Intuitive Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas C. | Sr. Systems Administrator, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2026 **What do you like best about Iru?** I love how Iru is so easy to set up and manage. I got tired of having to be the only person that understood our management solution, but now with Iru, any junior admin could pick it up in just an hour of training. The self-service feature is a standout for me, allowing me to deploy anything from applications to bookmarks to custom scripts to fix a variety of problems or make changes. It really gives me everything I could hope for. Also, the fact that it helps keep my devices and software up to date is incredibly helpful. The platform is so intuitive that I was able to build out everything I needed quickly, and it’s a truly great product that I’ve recommended to friends and colleagues. For ease of use, I think it's best in class at this moment in time. **What do you dislike about Iru?** Honestly, pretty much like every aspect of Iru, my only minor complaint is since we've moved from Kanji to Iru, the online chat now has an intermediary step where you have to kinda go through a bunch of AI guided stuff until you get to a person. For my own stake, I would much rather be able to go straight to a person like I did when it was still Kanji. **What problems is Iru solving and how is that benefiting you?** I use Iru to keep my fleet up to date and track software deployments to devices. The self-service feature allows deploying apps and custom scripts, offering everything I need. It integrates with Axonius, necessary for security teams. ### 47. Clear, Real-Time Tracking That Boosts Efficiency and Accountability **Rating:** 5.0/5.0 stars **Reviewed by:** Marwan S. | Machine Learning Engineer, Higher Education, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 03, 2026 **What do you like best about Iru?** What I like best about Iru is the tracking feature. It gives clear, real-time visibility into activities and progress, which makes monitoring tasks and workflows much easier. Having everything tracked in one place reduced follow-ups, improved accountability, and helped me spot issues early. It noticeably improved efficiency and saved time compared to manual tracking methods. **What do you dislike about Iru?** The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting options, which makes it harder to analyze data for specific time ranges or use cases. Occasional delays in updates also reduce real-time accuracy. Adding more configurable tracking views, faster refresh times, and exportable reports would significantly enhance the overall experience. **What problems is Iru solving and how is that benefiting you?** Iru solves the problem of fragmented and manual tracking by centralizing all tracking activities in one platform. It improves visibility, reduces the risk of missing updates, and makes it easier to monitor progress in real time. As a result, I spend less time on follow-ups and manual reporting, decisions are made faster, and overall workflow efficiency has improved. ### 48. Game-Changing Automation and AI Insights in One Streamlined Device Management Hub **Rating:** 5.0/5.0 stars **Reviewed by:** Marwan S. | Jr. Software Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 31, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Iru?** The automation and AI-driven insights are absolute game-changers. Iru has successfully unified Apple, Windows, and Android management into a single, sleek interface. The "Auto Apps" library is particularly impressive—it handles patching and updates for over 200 applications autonomously, which has drastically reduced our IT ticket volume. The zero-touch deployment via Apple Business Manager works flawlessly every time. **What do you dislike about Iru?** The transition from the Kandji branding to Iru was a bit sudden, and while the AI features are powerful, the learning curve for advanced "Assignment Maps" can be a bit steep for new admins. Additionally, the list view customization in the admin console could be more flexible to allow for better filtering of massive device fleets. **What problems is Iru solving and how is that benefiting you?** Iru solved our fragmented tool problem. Before Iru, we were using three different tools to manage Macs, Windows PCs, and mobile security. Iru unified these under one lightweight agent. It has automated our security compliance (CIS Benchmarks) and ensured that our remote workforce is always patched without manual intervention. This has saved our team roughly 15-20 hours of manual labor per week. ### 49. Simple, High-Level Vulnerability View by Machine **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 28, 2026 **What do you like best about Iru?** Simple, high level view of vulnerabilities by machine. **What do you dislike about Iru?** No downsides, very happy. I suppose I wish it was cheaper, but that's all! We are a small place, so a smaller minimum would be better for us. **What problems is Iru solving and how is that benefiting you?** We are often asked by clients how in control we are of our Mac estate, and it's very useful to be able to answer that we have a high level of visibility and control. ### 50. Clean, High-Performance Platform with Fair Pricing and Strong Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 17, 2026 **What do you like best about Iru?** The solution itself is very clean and clear. The functions are easy to understand and change ourselves. The support is generally really good and even the sales teams are clear and don't try to trick you into anything. You can integrate your SSO solution so saving stress with user names and passwords, and the performance of the system is really good. We've never had an issue with platform performance. The pricing is fair and for us, the increased compliance for our security standards is excellent. They have implemented an AI system for support and some other bits. It's good so far. **What do you dislike about Iru?** The only downside I’ve found so far is the support around specific integration issues. For example, with Sophos Intercept X, there aren’t clear instructions for implementing Sophos in Iru. I understand the reasoning behind that, but it still doesn’t necessarily help us as a company. **What problems is Iru solving and how is that benefiting you?** Iru has transformed how we manage our Apple devices, giving us a clear understanding of our devices, updates, and the users across our systems. The assignment maps have been a great update, making it easier to manage things in a more granular way. ## Iru Discussions - [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) - 1 comment, 2 upvotes - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote - [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote - [View Iru pricing details and edition comparison](https://www.g2.com/products/iru/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+04%3A15%3A50+-0500&secure%5Bsession_id%5D=702dd8dc-d44d-47e3-a6a4-7070dddf66b2&secure%5Btoken%5D=2973ccbf465863c6f8033cb7a92e9aec8ed9718f39fa273ce0ddb1cfc1ed412a&format=llm_user) ## Iru Features **Scope** - Endpoint Inclusiveness - Multi-OS Support **Generative AI** - AI Text Summarization **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **Additional Functionality** - Generative AI - Event Analysis - Prioritization - AI Copilot - Whitelisting/Blacklisting - Remediation Management - Alerts/Notifications - Behavioral Analytics - Continuous Monitoring - Root Cause Analysis - Endpoint Management - Anomaly/Malware Detection **System Control** - Device Control - Application Control **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Security Management** - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Device Management - Custom Alerts - Security - Security Management - Mobile Content Management - Password Management - Document Management - Audit Management **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Policy Management - Compliance Management **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Offline Access - Push Notifications - GPS - Authentication - Usage Tracking/Analytics - Backup and Recovery - Mobile App - Performance Monitoring - Remote Access/Control - Generative AI - Wireless Internet Access Control - Asset Tracking - Reporting & Statistics - Wireless Troubleshooting - AI Copilot - Access Controls/Permissions - Activity Dashboard - Remote Device Locking - Document Storage - Mobile Access - Automatic User/Device Recognition ## Top Iru Alternatives - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 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