Iru Reviews & Product Details

Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment.

Product Website

Seller

Iru

Discussions

Iru Community

Languages Supported

English

Overview by

Cait McClenny

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Iru Media

Compliance that scales with your company: Iru AI translates frameworks into tailored controls and step-by-step tasks, mapping due dates and maintaining live evidence as your company evolves.

Unified endpoint management and security: Provision work-ready devices with the right apps, settings, and security controls. Use intelligent automation to keep your team productive across Apple, Windows, and Android.

Truly passwordless workforce identity: Nothing to remember. Nothing to steal. Iru delivers workforce identity & access management that pairs stronger security with a dramatically better user experience.

Kandji is now Iru. We’re expanding the magic of Kandji to an AI-powered platform that unites identity & access, cross-platform endpoint security & management, and compliance automation.

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Domingo J.

CTO

Small-Business (50 or fewer emp.)

3/16/2026

"Simple and reliable Apple device management"

4/5

What do you like best about Iru?

IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient.

The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. Review collected by and hosted on G2.com.

What do you dislike about Iru?

That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

IRU helps us centralize the management of our Apple devices and automate many tasks that would otherwise require manual configuration. This reduces the time spent on device setup, software deployment, and policy enforcement. As a result, our IT team can manage devices more efficiently and ensure that all machines stay compliant with our security and configuration standards. Review collected by and hosted on G2.com.

Marwan M.

Machine Learning Engineer

Computer Software

Mid-Market (51-1000 emp.)

2/3/2026

"Clear, Real-Time Tracking That Boosts Efficiency and Accountability"

5/5

What do you like best about Iru?

What I like best about Iru is the tracking feature. It gives clear, real-time visibility into activities and progress, which makes monitoring tasks and workflows much easier. Having everything tracked in one place reduced follow-ups, improved accountability, and helped me spot issues early. It noticeably improved efficiency and saved time compared to manual tracking methods. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting options, which makes it harder to analyze data for specific time ranges or use cases. Occasional delays in updates also reduce real-time accuracy. Adding more configurable tracking views, faster refresh times, and exportable reports would significantly enhance the overall experience. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru solves the problem of fragmented and manual tracking by centralizing all tracking activities in one platform. It improves visibility, reduces the risk of missing updates, and makes it easier to monitor progress in real time. As a result, I spend less time on follow-ups and manual reporting, decisions are made faster, and overall workflow efficiency has improved. Review collected by and hosted on G2.com.

Marwan S.

Software Engineer

Mid-Market (51-1000 emp.)

1/31/2026

"Game-Changing Automation and AI Insights in One Streamlined Device Management Hub"

5/5

What do you like best about Iru?

The automation and AI-driven insights are absolute game-changers. Iru has successfully unified Apple, Windows, and Android management into a single, sleek interface. The "Auto Apps" library is particularly impressive—it handles patching and updates for over 200 applications autonomously, which has drastically reduced our IT ticket volume. The zero-touch deployment via Apple Business Manager works flawlessly every time. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The transition from the Kandji branding to Iru was a bit sudden, and while the AI features are powerful, the learning curve for advanced "Assignment Maps" can be a bit steep for new admins. Additionally, the list view customization in the admin console could be more flexible to allow for better filtering of massive device fleets. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru solved our fragmented tool problem. Before Iru, we were using three different tools to manage Macs, Windows PCs, and mobile security. Iru unified these under one lightweight agent. It has automated our security compliance (CIS Benchmarks) and ensured that our remote workforce is always patched without manual intervention. This has saved our team roughly 15-20 hours of manual labor per week. Review collected by and hosted on G2.com.

Tyson S.

System Administrator

Mid-Market (51-1000 emp.)

1/14/2026

"Fast Implementation and Easy Migration Automation"

4.5/5

What do you like best about Iru?

It truly shows. I spend less time in the portal than I did with our previous MDM solution. It took me about a week to understand the basic workflows, and then less than two weeks to have something fully implemented and ready for migration. Their migration automation was very easy to use, and it created a good end-user experience on our side. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I wouldn’t say I dislike it, but I was hoping new features—such as the simplified PSSO—would be available, and that we could use Dynamic SCEP instead of Static or even the ability to select either or. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

This has helped us eliminate a lot of technical debt. With our previous MDM solution, we constantly had to build customizations just to meet our needs. The problem was that when the MDM provider eventually released updates, they would often break our setup. Now I can quickly test new features on the fly without needing a separate sandbox environment, which makes it much easier to adapt without risking disruption. Review collected by and hosted on G2.com.

Scott J.

Mid-Market (51-1000 emp.)

3/12/2026

"Effortless Device Management with Powerful Endpoints"

4/5

What do you like best about Iru?

I really like the blueprint function and the ability to do conditional logic based on different attributes of different devices. That's been really helpful for us so far. I also really like the ability to add new software to the library catalog, which we can then add to the app store that's available on people's laptops so that they can easily install stuff without having to go out onto the Internet and do it themselves. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The only thing I could think of is the ability to add our own custom software to the catalog. I believe right now, we have to request it to be done on the Iru side, but sometimes it'd be nice if we could just do it ourselves. Especially for, like, a homegrown application that we develop in house. Review collected by and hosted on G2.com.

Matt A.

Mid-Market (51-1000 emp.)

3/12/2026

"One-Stop Solution for Device Management"

5/5

What do you like best about Iru?

I really like that Iru is a one-stop shop for managing all of our devices. It's very user friendly, and I didn't need any specialized training. I was able to follow their documentation to create a well-built system for our business. The ease of use, alongside cost and customer service, was a big factor for switching from Hexnode. The initial setup was very easy. I also appreciate how Iru helps us manage app control on iPads and Macs with its blueprint system, scan for vulnerabilities, implement patch management, and integrate Google Workspace for a secure login system. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Windows is still a new feature in their tool belt and is continuously being upgraded. I'm looking forward to additional features that they are adding for that platform. Review collected by and hosted on G2.com.

Melonie L.

Procurement & Contracts Manager

Mid-Market (51-1000 emp.)

2/20/2026

"Rock-Solid macOS Management That Just Works"

5/5

What do you like best about Iru?

We have been using Iru for macOS management for the past few years, and the biggest thing for us is reliability. It just works. New hires receive a Mac that is ready on day one with the right apps and security settings already in place. Updates and policy changes happen in the background without creating disruption. For a team that is mostly Mac based, that consistency has made a real difference Review collected by and hosted on G2.com.

What do you dislike about Iru?

There was a bit of a learning curve early on as we refined our policies and figured out the best way to structure things for our environment. It took some upfront time to get everything dialed in. Once it was set up properly though, it has been very steady. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Before Iru, managing Macs felt reactive. Manual setups, chasing updates, and double checking configurations were taking more time than we wanted. Now provisioning is automated, security policies are enforced consistently, and we are not constantly putting out small fires. For a lean IT team in a regulated biotech company, that time savings and improved control over our macOS environment has been extremely valuable. Review collected by and hosted on G2.com.

Ryan L.

Global Head of IT Operations

Mid-Market (51-1000 emp.)

12/4/2025

"Kandji/Iru: The Easiest Way to Manage Your Growing Apple Fleet"

5/5

What do you like best about Iru?

The ease of use and intuitive interface of Iru are exceptional. The platform allowed us to achieve full device management for our Mac and iOS fleet incredibly fast, making the Ease of Implementation a major upside. We especially appreciate the one-click actions, pre-built Blueprints, and how straightforward it is to deploy apps and enforce compliance. Their Customer Support has also been responsive and extremely knowledgeable whenever we've needed assistance. Review collected by and hosted on G2.com.

What do you dislike about Iru?

While there's very little to dislike, we are looking forward to the continued expansion of features, particularly for advanced Endpoint Detection & Response (EDR) capabilities and deeper integration with other core security platforms we use. This is a minor point, as the platform is already excellent for our core MDM needs. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru is solving our biggest challenge of maintaining a consistent security and compliance baseline across our rapidly growing fleet of Apple devices. It allows us to remotely enforce encryption, install critical security updates, and deploy required applications automatically. Crucially, Iru has made our device provisioning entirely hands-off. We can now simply ship a brand-new device directly to a user, and it automatically enrolls, configures, and secures itself right out of the box (OOBe) using Kandji's integration with Apple Business Manager. The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's location. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

1/27/2026

"So Easy to Use—App Updates Just Work"

5/5

What do you like best about Iru?

It's so easy to use. Especially compared to our previous mac MDM solution. It also works really well. Under our previous system we consistently struggled to deploy updates to Keynote/Numbers in a timely manner. We had to rely on on our MSP to package them. Even when they were packaged and deployed on time, our users often couldn't update. Our IT desk admin spent hours in meetings uninstalling apps so users could reinstall via self service. In some cases that didn't work, so we had to temporarily unblock the app store for users. Iru just works. We added the auto app to our library and no one has had to think about it since. We also were able to handle the migration from our told MDM to Iru fully in house. Setting up blueprints and ensuring compliance with various security frameworks is very intuitive. There's a huge catalog of auto apps available, but adding custom apps is super simple too. No additional packaging software required (aside from a profile editor, but that's not strictly needed). Review collected by and hosted on G2.com.

What do you dislike about Iru?

Remembering exactly where each setting is controlled can sometimes get confusing- but the AI support chat agent is very well trained and helpful in these cases. List view customization/filtering options in the admin console is the biggest piece that's missing for me. Several of the fields on a user record are unavailable as a display on the device list view. I would love to be able to instantly see a view of everyone who had installed a certain application or is affected by a specific error message. You can get around this with tagging- but it's annoying if you want to see something quickly and don't plan on re-running the search again. The alerts page shows device name, but not user name, so if i want to reach out to that person i have to go into the device record to see who it belongs to. The over all features make up for small UI annoyances Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/22/2026

"Easy to Use with Quick Support, but Batch Requirements and Features Lag vs Jamf"

3/5

What do you like best about Iru?

I like the ease of use, quick support and growth into windows devices Review collected by and hosted on G2.com.

What do you dislike about Iru?

it seems Iru is not targeted towards small companies by requiring batche sof 25 devices, some companies do not need that many at one time. Being able to manage our usage and billing in portal would be helpful as well.

Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one. Review collected by and hosted on G2.com.