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Qualio Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Qualio Media

Qualio Demo - Automate Document and record control
Automate Document and record control
Qualio Demo - See and track your entire quality landscape
See and track your entire quality landscape
Qualio Demo - Configure and manage suppliers with ease
Configure and manage suppliers with ease
Qualio Demo - All your change controls reports in one place
All your change controls reports in one place
Qualio Demo - Control all your medical device's design elements
Control all your medical device's design elements
Qualio Demo - Track and raise ISO 14971 and FMEA risks
Track and raise ISO 14971 and FMEA risks
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Qualio Reviews (682)

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Qualio Reviews (682)

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4.4
682 reviews

Pros & Cons

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Charlotte C.
CC
Director Of Operations (Tech team)
Mid-Market (51-1000 emp.)
"Intuitive QMS Tool That Streamlines Collaboration and Team Management"
What do you like best about Qualio?

- very intuitive UI

- covers many basic process needed in a good draft/review/approval/training to build a QMS

- allows people management accross the whole QMS and team work/collaboration to build it Review collected by and hosted on G2.com.

What do you dislike about Qualio?

- revision history could be visible in the interface (not just on the uploaded documents)

- same for reviewer/approver (you have to open the doc to see)

- managers can't see their team's work (I believe this is only allowed at an admin level; each manager could have their team's overall progress, it would help) Review collected by and hosted on G2.com.

Luca S.
LS
Global Quality Manager
Mid-Market (51-1000 emp.)
"Unmatched Customization and Versatile Import Options"
What do you like best about Qualio?

The degree of customization, that's pretty much 100%.

The ability to import virtually any kind of existing documents and formats, leading to easy implementation and integration. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

Really nothing, it's a nicely designed QMS tool Review collected by and hosted on G2.com.

Sergio C.
SC
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Qualio as Integral Tool for QMS"
What do you like best about Qualio?

Is a powerful, tool for document control, as well as for other aspects of QM, such training control, management of quality events, management of the training of the employees, and other dayli basics for a QMS software.

It's also easy to access, runs everywhere. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

There is no way to automate workflows, for instance, the document control section of a document, could automatically be filled with the gap between the present draft and the previous effective version, and if the user introduces the Document Change Request event that triggers the new draft, the system could validate if the request in the CR fits the changes in the draft, and feed the CR validation section with that info.

Other semi automated processes, like the design controls, are getting better, but the integration of the design controls and risk management is still unusable, since the risk code changes when a risk is evaluated after apply the mitigation methods, this is not ISO 13485 nor 14971 compliant Review collected by and hosted on G2.com.

AP
Quality Lead, Clinical Trials
Enterprise (> 1000 emp.)
"Transition to Qualio for an Academic Institution running Clinical Trials"
What do you like best about Qualio?

For anyone running a paper based Quality Management System, and especially the controlled document management side of life, you know the massive amount of forms and trackers needed to control the life cycle of a document and quality event. A bi-yearly document set review would generate well over 300 separate files for me to fill, distribute, and manage! For document management, I got rid of all my forms for change control because the system takes care of that simply by how it's designed.

The system is also intuitive to use and the support team is very helpful, even sending complex questions to the dev team for input. I was able to get over the new-system learning curve by playing around in the sandbox and referencing the detailed help center. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

Unfortunately as an academic/hospital type institution we have hundreds of individuals involved in regulated clinical trials, with a high turnover rate. Because of the seat-based fee structure, it wasn't feasible to allow everyone into the system and instead just the core QA team uses it. This does necessitate a hybrid approach for event management and document release and training, but the efficiencies gained in the QA team well make up for it. Review collected by and hosted on G2.com.

"Effortless Setup, Enhances Document Clarity"
What do you like best about Qualio?

I find Qualio particularly valuable in how it displays examples of clarified documents and standard operating procedures (SOPs), which greatly aids in understanding rules and procedures efficiently in a work setting. I appreciate that this feature helps provide clarity and a basic grounding in what needs to be followed, thus enhancing compliance and comprehension. Additionally, the initial setup of Qualio was very easy, which eliminated any potential stress or complication during implementation. The ability to seamlessly integrate it into my workflow without technical difficulties underscores its user-friendliness. This ease of use, alongside the clarity it brings to procedural understanding, makes Qualio an indispensable tool for my professional activities. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

I would like a better summary feature in Qualio that includes less reading, making it easier and quicker to understand key points. Review collected by and hosted on G2.com.

BR
Customer Service Representative
Mid-Market (51-1000 emp.)
"Formal Review of Qualio"
What do you like best about Qualio?

I have been using Qualio for over two years in my role as a Customer Service Agent, primarily for training purposes. One of the standout features of the platform is its simplicity and ease of use. Navigating through training modules is intuitive, and I appreciate the ability to easily review previously completed trainings at any time. This functionality helps ensure ongoing compliance and personal accountability. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

While the overall user experience is positive, I believe there is room for improvement in the dashboard interface. In its current form, it does not add much value to my daily tasks and could benefit from a more user-friendly and informative layout. Review collected by and hosted on G2.com.

MH
"Streamlined Quality Management with Excellent Usability"
What do you like best about Qualio?

I absolutely love how Qualio has made our entire process more efficient by significantly reducing the use of paper, which allows for cleaner documentation and results in fewer mistakes overall. The usability of the platform is a major highlight for me, with a user interface that is incredibly smooth, making it effortless to update documents and keep track of changes. I find it invaluable that Qualio allows me to browse, look, and search for content that I've added, which contributes to an effective and seamless document management experience. The initial setup was very smooth and easy, which made the transition to using Qualio simple and stress-free for our team. Overall, I am thoroughly impressed with how Qualio serves as a comprehensive Quality Management System, so much so that I would confidently recommend it to others, giving it a perfect 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

I would like to have a data warehouse where the data you enter can be pulled, and you can filter through and do your own trends, beyond what is available under the analytics tab. Additionally, the other software tools we use do not integrate with Qualio, which limits our ability to streamline processes and share data seamlessly. Review collected by and hosted on G2.com.

"Organized and Efficient, But Tagging Can Be Tricky"
What do you like best about Qualio?

I really value how organized Qualio is, which is incredibly helpful in ensuring that my Quality Management System (QMS) contains all the necessary components. This organization simplifies my workflow, particularly with document controls and approvals. Additionally, the initial setup of Qualio was straightforward and easy, which made transitioning to using the platform a smooth experience. Overall, the structured and efficient nature of Qualio stands out as a significant benefit, contributing to my high likelihood of recommending it to others, as evidenced by my rating of 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

I dislike that sometimes the tagging can mess things up in Qualio. Even as an admin, I can't have access to some critical aspects or information, which can be quite frustrating. Review collected by and hosted on G2.com.

"User-Friendly Document Control with Qualio"
What do you like best about Qualio?

I really appreciate the web-based nature of Qualio, which provides easy access from any location, enhancing convenience for our team. The user-friendly flow makes navigation straightforward, removing barriers to effective use and streamlining operations. There's no steep learning curve, which is crucial for our team as it ensures everyone can utilize the platform efficiently without delay. This ease of use is vital because we handle extensive documentation that needs to be accessible and followed by all company users. When a system is intuitive and documents are in an easily viewable format, it encourages adoption and compliance among users. The ease of setup was another significant advantage, as it was implemented swiftly and without complications, ensuring a smooth transition to using Qualio. Overall, these features significantly contribute to maintaining document control and training efficiency within our organization. Review collected by and hosted on G2.com.

What do you dislike about Qualio?

Sometimes it isn't easy to upload or create new documents, though usually we can manage. This process can occasionally be cumbersome, but we have a couple of users who are now experts in navigating this. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Exceptional Onboarding and Support—Qualio Sets the Standard"
What do you like best about Qualio?

I was blown away with the incredible support I received during the 8 week onboarding chapter. Our Onboarding Manager, Sarah, was absolutely incredible. She was so on top of everything, she consistently followed through on every action item and made sure to always get back to me. More than that, Sarah brought such positivity, empathy, and authenticity to every interaction that working with her felt both productive and personal. Her upbeat energy and down-to-earth personality made her a joy to work with. Towards the end of our onboarding timeline, it felt like I was hopping on calls with a friend rather than a manager or service representative. The entire onboarding experience with Sarah would, without question, be a primary reason I would recommend Qualio again and again. I have been truly blown away by the support and dedication she and the team have demonstrated throughout the entire process. We are eagerly anticipating the launch of Qualio's next software updates, which continue to just make the platform even better. Built in compliance monitoring, seamless integration with other companies, and the best of the best customer support. Seriously amazing! Review collected by and hosted on G2.com.

What do you dislike about Qualio?

I wish the training assessment had more field types for responses, maybe allow for a short response, video implementation, drop down, or checkbox/select all that apply. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

17 months

Average Discount

13%

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Qualio Features
Conformance Records
CAPA
Change Management
Document Control
Collaboration
Analytics and Reports
Assesments
Templates
Workflows
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