KnowBe4 Security Awareness Training Reviews & Product Details

I like that KnowBe4 Security Awareness Training features a straightforward website and a user-friendly dashboard, which make it very easy to keep track of immediate tasks and assignments, as well as view results from phishing tests. This simplicity enhances my experience as I use it to manage my security training without any complications. The platform helps me become a more secure user of my company's technology tools and information, ensuring I am up to date with all required security and privacy protocols. Additionally, the initial setup is extremely easy, requiring only a single sign-on from my company's system, which makes the whole process hassle-free. Overall, I appreciate how user-friendly the platform is, as I have not encountered any issues with its functionality. Review collected by and hosted on G2.com.

There really isn't anything I don't like, but always love it when trainings are made as concise as possible without the fluff to try to make them "entertaining". I think KnowBe4 does a good job with this though. Review collected by and hosted on G2.com.

I really enjoy using the KnowBe4 Security Awareness Training platform. I find it very intuitive and effective, especially because of its strong integration with Google services and its robust reporting capabilities, which make it easy to monitor progress and measure results. I also appreciate the learning experience it provides, the video-based training is engaging and well-structured, offering targeted content that helps users truly understand and retain security best practices. Review collected by and hosted on G2.com.

In some situations, having additional options to customize the content or reporting layouts for particular organizational requirements would be beneficial. Review collected by and hosted on G2.com.

I like the ability it has to allow us to create customizable phishing campaigns as well as customizable training regimes for our enrolled staff. The feedback obtained after tabulating the aggregated test results is highly appreciated as it compares our buisness against others in the same or similar areas. Review collected by and hosted on G2.com.

The only thing I dislike about this product is that there are a couple of tests that are a bit repetitive and havent changed much in content over time. As such, our enrolled staff quickly recognizes these and always get the answers right. Though some may consider this as an indicator that they are aware of the situation and know how to respond accordingly, but some variance in the scenarios would definitely go a long way to show that its not always going to be coming to them in that exact same manner. Review collected by and hosted on G2.com.

The platform is straightforward to learn and use, particularly thanks to the support provided by the dedicated KnowBe4 representative assigned to your account. I have been using KnowBe4 for nearly eight years and it has never let me down. The training has been extremely valuable in raising staff awareness about potential malicious messages and has helped prevent numerous threats from reaching the inbox. Review collected by and hosted on G2.com.

There is not a feature that i 'dislike', just don't have a use for. Review collected by and hosted on G2.com.

KnowBe4 is a great because not only can you train your team to spot phishing and other cyber related security issues, but you can see exactly where your teams strengths and weaknesses are. With training on every issue you might encounter, relevant information to share with your team, and detailed reports about training campaigns you can be sure your team will be ready! I also love that if I'm too busy to set up a new campaign, I can always reach out and they are always happy to help me set something up and keep the training rolling. Review collected by and hosted on G2.com.

I'm sure my team would say that dislike how convincing their phishing training is and how easy it is for me to give out extra training when they fail- another plus for me! Review collected by and hosted on G2.com.

I like that the trainings are a mix of listening, reading, and questions. That makes people really pay attention and use comprehension skills to pass the quizzes and tests. The content is engaging as well. I found it easy to create trainings and I can modify to my company's specific needs. Review collected by and hosted on G2.com.

I wish more modules were available in each subscription level but I understand there needs to be incentives to subscribe to the higher levels. We also had issues with the Phish Alert Report button not working in Outlook for users at various times, even when I followed the steps that KnowBe4 had in a banner on how to fix that. Review collected by and hosted on G2.com.

The library of training choices is quite extensive. I like how we can tailor each year's annual campaigns based on what we want to include and there are so many options to go through. The content has almost always been right on target and updated with the accelerating threat landscape. Review collected by and hosted on G2.com.

Some of our users still seem to struggle navigating into KB4 and doing their training. I don't know exactly how to suggest improvement in the UI necessarily. But it comes up here and there. One thing I've noticed is that when I get the KB4 email with trainings to do, I click the link to follow to the training, go through my SSO, and then it opens on the landing page and not on the training I clicked. Review collected by and hosted on G2.com.

KnowBe4 is a leading platform for security awareness training and phishing simulation. Its main strengths are its ease of use, quick setup, and extensive, regularly updated training content. The phishing simulations are realistic and effective, and the reporting tools provide clear insights into employee progress and security risks. Review collected by and hosted on G2.com.

However, KnowBe4 can be expensive for smaller organizations, and some users find the content repetitive over time. Certain customization and reporting features are only available in higher-tier plans, and maintaining employee engagement can sometimes be challenging. Review collected by and hosted on G2.com.

What I appreciate most is that the platform offers a wide range of modules focused on training and explaining concepts in practical ways. I also like that it doesn't allow you to skip the video recordings, ensuring that you actually watch them, since the questions are based solely on the content covered in those videos. Review collected by and hosted on G2.com.

Some of the training videos tend to feel a bit lengthy or repetitive, especially if you have already been using the platform for some time. Additionally, I think the user interface could be improved to be more interactive. Review collected by and hosted on G2.com.

At my company, we use KnowBe4 to ensure our team stays informed about protecting sensitive information. The platform supports us in fostering a consistent security mindset throughout the organization, which is very important to us. I find the training modules straightforward, concise, and practical, making it easy for employees to complete them without losing interest. Review collected by and hosted on G2.com.

One aspect that could be improved is the customization of phishing simulations. I found that some of the templates are too easy for employees to recognize, which lessens the impact of the tests. If there were more flexibility and the ability to create more realistic, tailored phishing scenarios, the simulations would be much more effective and valuable. Review collected by and hosted on G2.com.