--- title: KnowBe4 Security Awareness Training Reviews meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2402 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2402 scale: '5' date_modified: '2026-09-28' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # KnowBe4 Security Awareness Training Reviews **Vendor:** KnowBe4, Inc. **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,402 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About KnowBe4 Security Awareness Training KnowBe4 is the world's largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations. ## KnowBe4 Security Awareness Training Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **ease of use** of KnowBe4, enjoying its user-friendly interface and hassle-free setup process. (151 reviews) - Users value the **ease of campaign creation** and the extensive content variety offered by KnowBe4 Security Awareness Training. (137 reviews) - Users love the **engaging and relevant content** of KnowBe4, effectively enhancing security awareness and training effectiveness. (63 reviews) - Users appreciate the **easy setup** of KnowBe4 Security Awareness Training, making it accessible and efficient for their teams. (61 reviews) - Users highlight the **educational value** of KnowBe4 Security Awareness Training, effectively enhancing employee cybersecurity awareness. (58 reviews) - Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (55 reviews) - Awareness Increase (55 reviews) - Helpful (53 reviews) - Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (52 reviews) - Easy Implementation (43 reviews) **What users dislike:** - Users find **phishing issues** persistent due to basic templates and false positives, complicating user experience during training. (41 reviews) - Users find that the **training content can become repetitive** , especially after multiple cycles, diminishing engagement over time. (35 reviews) - Users desire more **customization options** in KnowBe4 Security Awareness Training for enhanced reporting and specific needs. (28 reviews) - Users find the **outdated content** of KnowBe4 challenging, wishing for more timely updates and varied scenarios. (26 reviews) - Users find the **learning curve steep** , with some features and customization options needing time to master. (20 reviews) - Poor Customer Support (16 reviews) - Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (15 reviews) - Integration Issues (15 reviews) - Module Issues (15 reviews) - Expensive (14 reviews) ## KnowBe4 Security Awareness Training Reviews ### 1. Great Cybersecurity Resources, but Needs Better Microsoft Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Luis C. | Technician, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The newsletters provide latest cyber security information, the internal sage spoof testing, the library of videos. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes hard to work with. Updates happen and Knowbe4 has not adapted well to Microsoft security updates. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Only in the beginning, getting to know a new software environment when I had 10 others to learn was hard for me but the coaching was there to get me through it all. ### 2. Engaging Content and Seamless Automation Make KnowBe4 Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 08, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I appreciate KnowBe4 for its engaging and interactive content, continuous phishing simulations, measurable results, extensive content library, and seamless integration with automation. **What do you dislike about KnowBe4 Security Awareness Training?** One of the downsides is that the content can become repetitive as time goes on. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 addresses the issue of human error in cybersecurity by enhancing user awareness and decreasing the likelihood of falling for phishing attacks. Additionally, it offers a platform that allows me to generate compliance reports related to user training. **Official Response from Isa Munoz:** > Thank you so much for your detailed feedback! We're happy to hear that our engaging content, phishing simulations, and automation are helping you reduce security risks and streamline compliance reporting, and we appreciate your input about content variety - we're continuously expanding our library to keep training fresh and relevant! ### 3. Simple to Learn, High-Quality Content **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Simple to learn and high quality content available **What do you dislike about KnowBe4 Security Awareness Training?** UI can be a bit clunky. Also would like a more integrations when using the PAB from Barracuda **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Very effective at sending out training and tracking metrics ### 4. Great Multilingual Content, Intuitive interface **Rating:** 4.5/5.0 stars **Reviewed by:** Anton B. | Application Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Multiple languages, fun videoclips. The Inside Man would be something for Netflix. Both an app as well as website access exists. Reminders can be set up easily. **What do you dislike about KnowBe4 Security Awareness Training?** It would be nice if we could upload / use our own videos, to make some trainings more company specific. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Users have become much more aware of the threats of phishing and other forms of cybercrime ### 5. Our Customer Success Manager is AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 03, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The content that is provided is excellent and is great to share with staff. It looks well created. Tom Cunningham are Customer Success Manager has been great and really has shown us value in the product. **What do you dislike about KnowBe4 Security Awareness Training?** Having an issue currently with a template error. It has been about 9 days since I submitted a ticket and have not heard back from support. I followed up and they still have not updated. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Giving us the ability to train staff on phishing. Gives us the ability for users to submit potentially dangerous emails. ### 6. Very Useful Tool for Security Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Very useful tool for train employees on security matters. **What do you dislike about KnowBe4 Security Awareness Training?** Currently there is some limitations on content creation, but they just released news about changes on it. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Centralized platform to execute training and phishing campaigns. ### 7. Worthy tool for assessing our Organization metric of Security awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** 1. The vast number of domains and templates available in Phishing templates 2. Tracking of user training progress from the console and notification mailers to management 3. Availability of many training programs when compared with competitions 4. Increase in number of features year by year **What do you dislike about KnowBe4 Security Awareness Training?** I do not see any currently Even the customer support is great from KB4 **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We use this to promote security awareness among users in our organization and to address the common vulnerability posed by human error. Additionally, we make it easier for end-users to report phishing emails by utilizing the PAB (Phish Alert Button). ### 8. Easy to Set Up and Smooth to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Easy to setup, easy configuration and users love it. **What do you dislike about KnowBe4 Security Awareness Training?** Nothing at the moment all good. If I can think of something I will let you know **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Security concerns. lastest attacks ### 9. Great Topic Selection and Group Assignment, but Favorites Need Better Organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like being able to select from a library of different topics and then assign a set of those to specific groups then set conditions if users need more training, they get put in a different group **What do you dislike about KnowBe4 Security Awareness Training?** I wish the videos I favorite were categorized a little better. When I go to select one, they are all in the dropdown and its a bit overwhelming trying to find the video I had just saved. It would be nice if they were a carousel of icons or sorted by date added **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Helping us maintain compliance annually ### 10. Using humor for learning **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | Principal Compliance Engineer, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 03, 2025 **What do you like best about KnowBe4 Security Awareness Training?** They use short skits with outrageous characters that are ignorant to the security risks of the IT area of your business. It keeps your attention and shows you what could happen if you don't follow correct procedures when it comes to IT. Each episode is only a few minutes and to the point. **What do you dislike about KnowBe4 Security Awareness Training?** I have no dislikes to this training! It is easy to use. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 is an easy format for training, simply watch a few minute video. It benefits our company since it is a short and simple way to train employees on what not to do, and what to watch out for, when using your technology devices. **Official Response from Isa Munoz:** > Thank you for your fantastic feedback about our training content, Robert! We're happy to hear that you're enjoying our short, engaging video episodes and finding them effective for your employees' security awareness education. Thank you for being a valued KnowBe4 customer! ### 11. Very Good, Relevant Content in both Cyber and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Very good content. Content is relative in both cyber and compliance. **What do you dislike about KnowBe4 Security Awareness Training?** Can be confusing to setup a training campaign. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Keeping our employees trained and ticking our compliance boxes. ### 12. Very important tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob M. | Technical Support Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 16, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** Phishing and security incidents are the number one thing right now and knowing we have the right tools and training for our staff definitely provides peace of mind when it comes to training and learning. **What do you dislike about KnowBe4 Security Awareness Training?** I am not sure I dislike anything so far. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Phasing awareness, having our users more accountable when they click on things. ### 13. Boosts Team Security Awareness, but Needs More Accessible Education **Rating:** 4.0/5.0 stars **Reviewed by:** Tim V. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like the way it has made my work colleagues more proactive and aware of possible security threats. **What do you dislike about KnowBe4 Security Awareness Training?** It would be nice if there was more active and easily accessible education besides training that would assist in security awareness. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I think the problems it addresses is user error and misunderstanding when it comes to online security. ### 14. Good to know and use **Rating:** 5.0/5.0 stars **Reviewed by:** Yuri G. | Director Of Information Technology, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 03, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** Training is up to date and very useful for today changing security environment **What do you dislike about KnowBe4 Security Awareness Training?** I would add more diagrams and pictures and updated information **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Help team to be updated and aware of new threats and be prepared ### 15. Review for KnowB4 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 06, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 provides an engaging and effective way to build a strong security-aware culture. The phishing simulations are realistic, and the training content is easy to understand and relevant to real-world scenarios. The reporting and analytics make it simple to measure user progress and identify areas needing improvement. **What do you dislike about KnowBe4 Security Awareness Training?** While KnowBe4 is highly effective, the customization options for simulation templates and reporting dashboards could be more flexible. Additionally, some training modules feel repetitive for long-term users, and the email delivery can occasionally face issues with strict mail filters. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 helps address the risk of human error by educating employees to identify and avoid phishing, social engineering, and other email-based attacks. It improves overall security awareness, reduces phishing click rates, and strengthens our organization's security culture through engaging simulations and mandatory training modules. ### 16. Effective Phishing Training with Great Support, but Needs a Fresher Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It’s very interactive and easy to follow. The real-world phishing simulations really help reinforce awareness and good habits. The integration with Google Workspace is really easy to follow and their team is always awaiting for your questions and ready to help. **What do you dislike about KnowBe4 Security Awareness Training?** Some modules feel repetitive after a while, and the interface could be a bit more modern and faster to navigate. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It’s helped us spot phishing attempts and risky behaviors before they become real issues. And of course made everyone more aware and confident about cybersecurity topics. ### 17. Amazing Product and Support! **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | IT Director, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 25, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** I really love the content, the overall ease of the product as well as the relevant data. The ability to track training is a huge plus. With the integration into the KnowBe4 platform, it gives me a comprehensive overview of my end user security risk. **What do you dislike about KnowBe4 Security Awareness Training?** There is not much we dislike. The product works very well. The only small issue would be the physical USB tests could use some enhancements. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The ability to gain visibility into my end user security risk at a phishing and training level. ### 18. User-Friendly Platform with an Impressive Course Selection **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | IT Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 09, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The platform is very user-friendly and offers a wide variety of courses to choose from. **What do you dislike about KnowBe4 Security Awareness Training?** I have nothing to add. Please continue doing what you have been doing. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** This has been valuable in teaching us how to protect our client data and ensure its safety. ### 19. KnowBe4 Changed Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Ted K. | IT Support Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 21, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Prior to using KnowBe4 Security Awareness training we were using another product. The product we were using was good, but not great! The thing I like best about KnowBe4 is the variety of material that is offered. There seems to be a training for everything that we need. The message of the training gets delivered in a short concise way which works well in my environment as everyone is busy and finding time is a challenge. **What do you dislike about KnowBe4 Security Awareness Training?** NA. At the moment the training program meets my needs. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Solving the issues of Phishing scams. ### 20. Effective Phishing Simulations, Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Scott M. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I find KnowBe4's phishing simulations to be extremely useful for our team. The setup process was straightforward and easy, which saved us time and effort. It's beneficial that the training meets our clients' requirements, as it allows us to fulfill these needs without having to handle everything manually. **What do you dislike about KnowBe4 Security Awareness Training?** I would like to see phishing filtering added to the product. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use the product to fulfill client requirements for security awareness training and to automate this through software and videos, saving our team from doing it manually. ### 21. Protect Your Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Dave M. | T, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 23, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 Security Awareness training provides a simulated situation in which you may not be aware. The training module helps you to be more aware of these scenarios and what you need to do to protect your organization from cyber thieves. **What do you dislike about KnowBe4 Security Awareness Training?** The trick emails from my managers is annoying and disruptive to my work flow. We are supposed to report these emails as cyber threats. If you do click on the email, you receive a 40 minute penalty homework assignment. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness training provides realistic work scenarios that provides the background for potential undesirable cyber events. ### 22. Absolutely waste of money and time **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 02, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Nothing at all, it is an absolute waste of time. **What do you dislike about KnowBe4 Security Awareness Training?** It is an absolute waste of time. Even our system fail the trainings. Do not fall for their tricks. It only creates a lot of annoyed people throughout the organization. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is not solving anything, the only one benefiting is the person who signed the contact and get the annual Christmas gift from their sales team I guess. ### 23. Great Updated Content, but Training Assignment Process Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** New, relevant IT security trainings are constantly being uploaded to keep content fresh and up to date. **What do you dislike about KnowBe4 Security Awareness Training?** The requirement of training campaigns makes it difficult and prohibitive to assign trainings to individuals. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** As a government contractor it is critical that our employees have up-to-date knowledge of IT security. However, we are too small to develop our own trainings internally. Knowbe4 provides fresh, relevant trainings on an ongoing basis to ensure our employees are engaged with the training and have knowledge of cutting edge issues. ### 24. Great as expected **Rating:** 4.5/5.0 stars **Reviewed by:** Victor C. | manufacturing engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 31, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I have a high user satisfaction, ease to deploy and integration, effective training content strong support and customer service,. Its ease of use, strong support, and realistic phishing simulations make it a valuable tool for IT managers and security teams. **What do you dislike about KnowBe4 Security Awareness Training?** limited innovation in AI, have some customization challenges. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Human error in cybersecurity: KnowBe4 trains employees to recognize and avoid phishing attempts, CEO fraud, and other social engineering tactics. Lack of Cybersecurity Awareness: KnowBe4 provides up-to-date, engaging training content that evolves with the threat landscape. ### 25. Chief Information Security Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Sofika P. | Chief Information Security Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The Trainings are updated with the latest security topics and also friendly and easy for the employees. **What do you dislike about KnowBe4 Security Awareness Training?** I would like a general security training to have all the security topics included. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Training the employees is helping the institution to stay safe and reduce the hacker intrussion. ### 26. Great Variety of Training Modules and Phishing Tests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The tool is truly simple to configure and use; in just a few hours, you can automate the release of training and phishing sessions with different campaigns throughout the year. The variety of available training modules and the number of languages are another strong point of KnowBe4, and the effectiveness and availability of the phishing simulations are also excellent. The integration with Defender for the Phish Alert button and with AD for PasswordIQ works very well. **What do you dislike about KnowBe4 Security Awareness Training?** The measurement of the time that the user spends on training could be improved, as well as the management of tests via USB and QR code. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has proven to be effective in keeping users trained against cybersecurity risks, with particular attention to phishing emails. **Official Response from Isa Munoz:** > Thanks for your review! We're glad to hear that you find our platform easy to configure and appreciate the variety of training modules, language options, and phishing simulations. Your feedback on improving time measurement and USB/QR code test management is noted, and we'll share this with our team. We appreciate your support! ### 27. KnowBe4 Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 13, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** Knowbe4 has a wide range of Security Awareness Traiing that covers all areas. **What do you dislike about KnowBe4 Security Awareness Training?** New training material should be available for all areas for the basic package. You need to upgrade to get newer material. Basic support is fine, but when there is an issue it can take months to address. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Security awareness training that is required as part of PCI and Soc certification for the corporation. ### 28. Great Content and Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel K. | Senior Curriculum Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Great content and campaigns, easy to access e-learning. **What do you dislike about KnowBe4 Security Awareness Training?** I wish I could use combine multiple courses into a single without extra work. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** addressing security and phishing prep for our users. ### 29. Easy Admin Edits, But Training Topics Feel Repetitive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** As an admin, I like that I can make modifications to employees or trainings very easily **What do you dislike about KnowBe4 Security Awareness Training?** The repetitiveness over the topics that we use **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Security awareness, sexual harassment training ### 30. Efficient Phishing Training, but Users Rarely Use Report Button **Rating:** 5.0/5.0 stars **Reviewed by:** NAOKI A. | Assistant Manager of the Information Systems Section, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 15, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The phishing email training can now be conducted efficiently, and it's great that we can review the training results. **What do you dislike about KnowBe4 Security Awareness Training?** We often receive direct inquiries from users, and they tend not to click the "Report Suspicious Email" button. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps improve users' security awareness. ### 31. Easy to Use, but the UI Could Be Better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Ease of use for end user and admin of the platform **What do you dislike about KnowBe4 Security Awareness Training?** Training modules can sometimes be cheesy **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Training end users on security awareness and doing active phishing tests ### 32. Get the job done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 16, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** Works with HIPAA and CMMC compliance, no need to look further into it. **What do you dislike about KnowBe4 Security Awareness Training?** Can time out when test emails with get sent out. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** CMMC and HIPAA Compliance ### 33. Easy to use, but needs better adaptation to languages **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Ángel M. | Chief Information Security Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** That it is very understandable and easy to handle. **What do you dislike about KnowBe4 Security Awareness Training?** The adaptation to tropical climates by languages that in certain aspects is expressed differently. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Training staff in topics that are not so common for them but are relevant in the work environment ### 34. Knowbe4 Usage Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kashif C. | Deputy Manager Information Security, Information Technology and Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 11, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Knowbe4 is very friendly and easy to Operate. Training modules, phishing templates, its implementation and user integration is very Good. I use this product from last four Years and i am totally satisfied with product and also their customer support. **What do you dislike about KnowBe4 Security Awareness Training?** I have nothing to say in dislike about knowbe4 product. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Human are the weakest part in cyber security and we can make this by Security awareness trainings. Knowbe4 security awareness training helps us to train our users and its very friendly to use. ### 35. Market leaders in CSAT and phishing simulations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 23, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** I like the vast content you can choose from, enabling you to make tailor-made solutions applicable to your organisation. We schedule monthly simulations for all our staff. The platform is easy to use and intuitive and comes with many integrations. **What do you dislike about KnowBe4 Security Awareness Training?** The vast amount of content can sometimes make it difficult to select the best courses **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has allowed us to ensure our staff are more security conscious in their everyday practices ### 36. Very easy to use. Great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle L. | Administrative Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 05, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It's easy to use. Anyone can set it up. The different programs are just the right length for my team. Customer support has been great helping to set up all of my programs. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the basic phishing email templates are easy to spot as phishing emails **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Making sure we have a solid cyber awareness program that is easy for people to participate in and easy to administer. ### 37. Great product with many options **Rating:** 4.0/5.0 stars **Reviewed by:** Raymond K. | IT Support, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 31, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I really appreciate the simple interface while also offering many customizable options. Particularly the variety of trainings for staff that help keep our auditors happy, and even being able to rick roll users. **What do you dislike about KnowBe4 Security Awareness Training?** I would like the risk score to explain more how it determines where our organization is at, but it seems the risk score v2 may remediate this. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is creating a unified source of user cybersecurity training. ### 38. KnowBe4 Security Training and Services review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 15, 2025 **What do you like best about KnowBe4 Security Awareness Training?** it provides a massive variety of trainings to choose. It pretty much cover all the security awareness you need without looking for somewhere else. **What do you dislike about KnowBe4 Security Awareness Training?** The best training courses are restricted to different level of subscription. In other words, you get what you pay for. The lowest subscription only gives enough training. It would be great if it provides a bit more. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It delivers timely updates on cybersecurity threats and promotes awareness across the workplace. Users have consistently praised its relevance and practical value. ### 39. Effective and easy to use Security Training platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | IT Manager, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 14, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is very easy to use and implementation was a breeze with the help of their support team. We use training campaigns on at least a monthly basis and they really are effective at raising security awareness amongst our staff. The KnowBe4 platform provides a number of different avenues for training and testing our staff's competency as it relates to security. Plus, KnowBe4 integrates well with our identity provider, so it is easy for our employees to access via single sign-on. **What do you dislike about KnowBe4 Security Awareness Training?** There isn't much to dislike about KnowBe4. The only mild frustration point, and this is ultimately not an issue with KnowBe4, but more of an issue with how tracking and reporting is done, is that the system tracks whether an employee clicks a simulated phishing link via a unique ID code in the link. This only becomes an issue when someone is out of the office and they have their email forwarded to other members of their department. If one of their colleagues clicks the link then the original recipient is marked as having "failed" the phishing test. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Knowbe4 provides us with a way to provide security training to our employees, to setup simulated phishing campaigns to see if they are following protocol, and to automatically provide remedial training to those who do not follow protocol. **Official Response from Isa Munoz:** > Thank you for your detailed review and for being a valued KnowBe4 customer, Brian! We're thrilled to hear about your positive experience with our platform's ease of use, effective training campaigns, and integration capabilities, and we appreciate your feedback about the phishing link tracking issue - your Customer Success Manager would be happy to discuss potential solutions for this. ### 40. Training team members—one phishing test and awareness session at a time! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian H. | IT Systems Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 awareness helps The Escape Game team members spot phishing emails by teaching them what to look for and how to stay vigilant against cyber threats. **What do you dislike about KnowBe4 Security Awareness Training?** I like KnowBe4, but I wish it had direct integration with Google Workspace for a smoother experience. We are still manually adding and removing user accounts. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training is helping The Escape Game team members stay vigilant by showing them real-world examples of phishing attacks. Through simulated phishing tests, they learn to recognize red flags like suspicious email addresses, urgent requests for personal information, and fake login pages. For example, they might receive a fake email posing as an IT support request asking them to reset their password—teaching them to check the sender’s address and hover over links before clicking. By exposing them to these realistic scenarios, KnowBe4 empowers team members to spot and avoid phishing attempts before they become a threat. **Official Response from Isa Munoz:** > Thank you for your review and for being a valued KnowBe4 customer, Brian! We appreciate your feedback about Google Workspace integration - your Customer Success Manager would be happy to discuss potential solutions for streamlining user management. It's great to hear that our simulated phishing tests are providing valuable, real-world learning experiences for your team. ### 41. Unparalleled in the SATE realm. **Rating:** 4.5/5.0 stars **Reviewed by:** Marcelo R. | Assistant Vice President/Information Security Officer (AVP/ISO), Banking, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 04, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KnowBe4 Security Awareness Training?** There's an expression, I think could be reattributed to KnowBe4. Shallow enough for a child to swim in, but deep enough to drown an elephant. KnowBe4 can be as complex, or as simple as you'd like. It easily caters to organizations of any size. Implementing new campaigns or training programs is a breeze. Now, after purchasing Egress email security, KnowBe4 has advanced integration with an additional email protection suite. **What do you dislike about KnowBe4 Security Awareness Training?** There are few downsides to KnowBe4, and that is primarily centered on the GUI. It often takes multiple clicks to get to a menu. KnowBe4's console would greatly benefit from reduced clicks, adding to the user experience. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** No body likes cybersecurity awareness training - let's face it. That's the reality. KnowBe4 aims to solve that by creating engaging training for our users. They can interact with training courses, or watch cybersecurity-minded programming and content on the platform. **Official Response from Isa Munoz:** > Thank you for your detailed review and for being a valued KnowBe4 customer, Marcelo! We're happy to hear that implementing campaigns and training program has been a breeze. If you'd like to discuss ways to streamline your user experience or explore our latest features, please don't hesitate to reach out to your Customer Success Manager. ### 42. Empowering Our Team with Effective and Engaging Security Awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Atilla A. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 29, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 stands out for its extensive library of engaging, up-to-date training content and phishing simulations. The platform is intuitive, customizable, and offers excellent reporting features that make it easy to track user progress and risk levels. Our team especially benefits from the real-world phishing templates, which help build genuine awareness and reduce risky behavior. The integration with our systems was seamless, and the customer support has been consistently responsive and helpful. **What do you dislike about KnowBe4 Security Awareness Training?** The only area for improvement is the interface’s design—it can feel slightly dated in some sections. Also, managing multiple training campaigns simultaneously could be more streamlined. However, these are minor issues compared to the overall value the platform delivers. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 is helping us tackle one of the biggest vulnerabilities in cybersecurity: human error. Before implementing the platform, we faced challenges with employees falling for phishing attempts and lacking awareness of security best practices. KnowBe4 addresses this by providing ongoing, realistic training that educates users in a practical and engaging way. As a result, we've seen a measurable decrease in risky behavior, improved compliance with our security policies, and a stronger overall security culture across the organization. **Official Response from Isa Munoz:** > Thank you for taking the time to share such a thoughtful review, Atilla! We're glad to hear that our platform is helping strengthen your organization's security culture through engaging training content and realistic phishing simulations. I'll share your feedback about the interface design and campaign management with our team. Thank you for being a valued KnowBe4 customer! ### 43. Entertaining, efficient, and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 25, 2025 **What do you like best about KnowBe4 Security Awareness Training?** We've been using KnowBe4 for a few years to manage approximately 3000 users. They are constantly adding new content, updating existing content, and considering user feedback via the KnowBe4 community to improve the platform. I like that the training material is straightforward, and that they have a very large library from which to draw a variety of training materials to keep things fresh and varied for a wide audience. It's nice to be able to send out a training that I know isn't going to bore people to death, and the reporting and information available for all users is excellent. The automated features for setting up groups and training save time, and when I get stuck or have questions the support team is attentive, our account manager is friendly and has a wealth of resources, and the knowledge base is extensive. **What do you dislike about KnowBe4 Security Awareness Training?** I do wish a few more of the features that are in some of the add-ons were available in our subscription, but I understand these things take additional development and support! When we do run into issues with a product we can see that they're actively working to improve it, and the fix always comes along eventually. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We're able to use KnowBe4 to send out simulated phishing emails to help our associates practice, run training programs, and evaluate current levels of security. **Official Response from Isa Munoz:** > Thank you for sharing such great insights from managing program! It's wonderful to hear that our content variety and automation tools are making a real difference in your security awareness efforts. Thank you for being a valued KnowBe4 customer! ### 44. Flexible Training Options and User Interaction Features **Rating:** 4.0/5.0 stars **Reviewed by:** Loren N. | Director of Technology Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like that the trainings have many options and settings and ways to notify and interact with the end user. **What do you dislike about KnowBe4 Security Awareness Training?** I have not found anything we dislike about the product. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 s allowing us to have fun with a very serious subject and to work with our workforce in a way that can help them both in their personal lives and their work times. ### 45. Cyber Security Awareness Solution for All type of Industry and Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Muneer K. | Deputy General Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Easy to use platform for users and Knowbe4 ensures all updated security lapses are addressed in the training with simple examples. **What do you dislike about KnowBe4 Security Awareness Training?** As such there are nothing to mention however on-prem solution is also needed as around 30% to 40% Organization still using on-prem systems. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Its so well designed training the feedback from everyone is so positive users thinks that someone personally conducting the training ### 46. Easily setup testing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Service Desk Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 31, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The ease of setting up different campaigns **What do you dislike about KnowBe4 Security Awareness Training?** This works great for our company, what I don't like is not being able to see the actual emails that users were sent, only a like minded email and not the actual testing email **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** This really makes users think more about the emails they receive and if they should actually click on something in an unsolicited email ### 47. Easy & Knowledgeable **Rating:** 4.5/5.0 stars **Reviewed by:** Alexa L. | Customer Service Commercial Sales Representative, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 03, 2025 **What do you like best about KnowBe4 Security Awareness Training?** That it gives you good examples of how easily you can be scammed through emails, learning what "Phishing" is and just helping us develop safer online habits especially in a work environment. **What do you dislike about KnowBe4 Security Awareness Training?** At this time, I do not have any dislikes on the training. Of course if you fail and get phished it holds you accountable by adding more training but I actually like and respect that because how else can you learn if you don't keep practicing. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The problems that the training covers are various cybersecurity topics, phishing, social engineering, password protection, and mobile device security. It's grown my knowledge and confidence on maintaining a safe workspace for me and my peers. ### 48. Memorable and Fun Training Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 25, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The training is very memorable and easy to follow; they're fun **What do you dislike about KnowBe4 Security Awareness Training?** No complaints so far, everything seems to be working as it should **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps make our users more aware, and the easy-to-follow videos make it simple for non-tech users to understand. ### 49. Strong Relationships and Growth, but Technical Support Can Be Slow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The relationship it establishes, different types of information, continued growth. **What do you dislike about KnowBe4 Security Awareness Training?** The technical support has become frustrating, due to the level of knowledge or troubleshooting can sometimes take longer to resolve the problem. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Keeping the team engaged with the latest features to help support the security awareness program. ### 50. Knowbe4 helps to keep our organization safe. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 17, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It helps train our users and keep them constantly alert. **What do you dislike about KnowBe4 Security Awareness Training?** It can be tricky to get it whitelisted with Microsoft Exchange rules. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It shows which users need more training. ## KnowBe4 Security Awareness Training Discussions - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote - [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-09-28+06%3A01%3A53+-0500&secure%5Bsession_id%5D=970df196-e645-4bdd-9ba3-700152a3994c&secure%5Btoken%5D=b7c2e7ccde7d2a4dca4acdc2415cf098dd45d15444ec23c704f39e734aad3a75&format=llm_user) ## KnowBe4 Security Awareness Training Features **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Assessment** - Continuous Assessment - Phishing Assessment - Baselining - Risk Assessment **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content - Generative AI - Interactive Content **Additional Functionality** - Reporting/Analytics - Assessment Management - Learning Management - Document Automation - Policy Management - Dashboard - Alerts/Notifications - Training Management - Simulated Threat Attacks - Self-Paced Courses - Data Visualization - Risk Analysis - Progress Tracking - Threat Intelligence - Third-Party Integrations - Compliance Management - Regulatory Compliance - AI Copilot - Surveys & Feedback - Customizable Reports - Compliance Tracking - Interactive Learning - Interactive Reports - Goal Setting/Tracking - Self-paced Learning ## Top KnowBe4 Security Awareness Training Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,730 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews) - [SoSafe](https://www.g2.com/products/sosafe/reviews) - 4.5/5.0 (796 reviews)