Calendly Reviews & Product Details

I like how people can book a meeting with us directly based on our availability. We also get automated emails that confirm and remind them about the meeting. As a result our team does not have to make many follow-up calls. We can set up types of meetings with specific lengths and break times. This feature also lets us manage a lot of meetings, across team members easily. Review collected by and hosted on G2.com.

It feels restrictive that features like routing forms and team scheduling are locked behind higher tier plans. Integration options with CRM tools like Salesforce are limited unless you are on the most expensive plan. Review collected by and hosted on G2.com.

We have been using Calendly at our office to streamline patient and client scheduling, and it has made a noticeable improvement in our day-to-day workflow. It eliminates the back-and-forth of finding appointment times and allows patients to self-schedule based on real availability, which saves our team a significant amount of administrative time.

The integration with our calendar system works seamlessly, and automatic reminders help reduce no-shows and last-minute cancellations. We also appreciate how easy it is to customize appointment types and availability based on provider schedules.

Overall, Calendly has helped us stay more organized, improve patient communication, and keep our schedule running more efficiently. It’s simple to use, reliable, and has become an essential part of our front office workflow. Review collected by and hosted on G2.com.

1. Customer support can be slow or limited

A frequent complaint is that support isn’t very responsive, especially for billing or technical issues. Users often rely on help articles instead of live help. Review collected by and hosted on G2.com.

I find the customizability of Calendly is quite detailed and I really can't think of any features it's lacking in terms of its integration with all my various different calendars. I also really like the design. I think it's important that the user interface is thoughtfully constructed and that my clients and prospective clients have a seamless experience when trying to book a meeting. Calendly does this well with the fewest number of clicks possible. The design is minimalistic but also comprehensive Review collected by and hosted on G2.com.

Overall I have almost no issues with Calendly. The only slight thing that I wish I could have Calendly do is book buffer events around the start and end of an event that are just private and only I can see. They're not inviting the person but frankly it probably can do that and I just haven't found that feature or spent enough time looking Review collected by and hosted on G2.com.

The seamless user experience and universal adoption are its biggest strengths. The real time sync across multiple calendars (Google, Outlook, iCloud) is flawless, virtually eliminating double-bookings. The Routing Forms are also excellent, allowing you to qualify leads before they ever touch your calendar, ensuring you only spend time on high value conversations. Review collected by and hosted on G2.com.

Nothing much, but if I have to put something out; the branding and customization options are quite limited on lower-tier plans. Also, while the UI is clean for the booker, the admin backend can feel a bit rigid when trying to set up complex team based "Round Robin" rules or multi-step automated workflows compared to newer, more flexible competitors. Review collected by and hosted on G2.com.

I like Calendly for the convenience and time savings it brings to scheduling. It turns a usually slow and repetitive process into something quick and seamless. Instead of exchanging multiple emails to find a suitable meeting time, we can simply share a booking link and let others choose from available slots, making scheduling much more efficient and far less frustrating. I appreciate how easy Calendly is to use, with a clean, straightforward, and simple interface that both our team and external contacts can navigate without confusion. Setting it up and managing it requires minimal effort, which is especially useful in a busy work environment where speed and clarity matter. I also value the professional experience it creates, making the booking process look organized and polished, which is important when scheduling with clients, candidates, or partners. Additionally, it helps us stay more structured internally by ensuring appointments are clearly arranged and easier to manage, reducing scheduling stress, and creating a more organized and professional way to book meetings. It's a simple tool, but it has a big impact on daily productivity and communication. Review collected by and hosted on G2.com.

Calendly works very well overall. But there are a few areas where it could be improved. At times, some of the more advanced features can feel limited unless you move to higher tier, which may not be ideal for smaller teams or users with simpler needs. It would also be helpful to have even more flexibility in customization, especially for branding, booking pages, and meeting workflows. Another area for improvement is how certain settings and options are organized. The platform is generally easy to use, but some features can take a little time to locate or configure properly. Review collected by and hosted on G2.com.

What I like most about Calendly is how simple it makes scheduling meetings. Instead of going back and forth through emails trying to find a time that works, I can just share my scheduling link and the other person can pick a convenient slot. It saves a lot of time and keeps everything organized. I also like that it integrates with my calendar and automatically blocks unavailable times, which helps avoid double bookings. Review collected by and hosted on G2.com.

One small downside is that some useful features are only available in the paid plans, so the free version can feel a bit limited if you need more advanced scheduling options. It’s still a great tool overall, but having a few more features available in the free tier would make it even better.D Review collected by and hosted on G2.com.

It a very simple to use piece of software. One of the easiest to set up and run for basic calendaring and booking. Integrates with your standard calendars and video conferencing like outlook/google/exchange/zoom/teams/webex. Review collected by and hosted on G2.com.

We don't love that we cannot double book appointments. I know they have group appointments and team scheduling but we wanted round robin staff members to look at each of their appointments and decide whether they want to double book that spot so they'd have two appointments at the same time. Many companies do this as a way to deal with rising no-show rates. We send a confirmation text for each appointment and if the lead doesn't respond then we double book the spot. In order to do this, we had to move to a different solution because it just couldn't work in Calendly. As a result we now use both Calendly and Oncehub. We also wish it integrated with our CRM (keap), though we work around it using Zapier. Review collected by and hosted on G2.com.

I think that Calendly is the best scheduling tool out there as far as having all of the integrations that I need and for me to oversee my team and their schedules. Customer support is great - very friendly, helpful, and prompt. It is easy to integrate into our existing tools. We use it extremely often, on a weekly basis. Review collected by and hosted on G2.com.

Calendly is not always user-friendly, especially for people who are not tech-savvy. I do not struggle with using the platform, but a few people on my team do because they find that what they are looking for is not always in the most intuitive spot. Sometimes, despite marking themselves as busy on their calendar, Calendly still presents those dates/times as options for booking. Review collected by and hosted on G2.com.

I like that I can sync my calendars to it and that it clearly shows my availability. It made it so much easier not to have to manually enter my schedule into Calendly. I also like having a link that’s easy to share with prospective and current clients so they can seamlessly set up meetings. With the paid option, I can create different links for different types of meetings, which helps me prepare appropriately for each one. It only took a few minutes to set up, and I really appreciated that. When I needed to contact customer support, they were responsive and provided solutions quickly. I didn't have to wait for days for them to respond. I don't log in frequently because I don't need to. It is always functioning the way it needs to. Review collected by and hosted on G2.com.

I haven't had great luck syncing it with my zoom account so I can just have my zoom meeting info sent to the client. It would be nice if they made that easier to use. I also don't like that I can't see how many people have signed up for a webinar type meeting, even though it appears that there is that functionality. Review collected by and hosted on G2.com.

I love how Calendly integrates directly with my Google Calendar, Zoom, and Meet. The notification features before meetings for reminders are mind-blowing. I appreciate that I don't have to worry about creating a Zoom link after getting an appointment, as this tool does it for me very smoothly. It's also great that I don't have to manually send Zoom links or do follow-ups; everything is on this tool. I'd rate the initial setup a 10/10, and I'm highly likely to recommend Calendly to others. Review collected by and hosted on G2.com.

You can give a generous option for follow-up emails in free plans too. Just the follow-up reminder email part will be a big addition. Review collected by and hosted on G2.com.