What do users say about Calendly?

Handles my schedule seamlessly, up until recently. Review collected by and hosted on G2.com.

I pay for Calendly specifically to automate my bookings and save time. Instead, their system completely failed to handle the British Columbia time zone transition correctly, causing a massive scheduling glitch that corrupted months of my client appointments spanning from November through mid-March. Because Calendly failed to communicate this or handle the update properly on their end, I had to spend 4 hours of my day off manually fixing and rescheduling every single appointment so my business wouldn't suffer. As a self-employed instructor billing $80/hour, this software error cost me $320 worth of my own time to fix a problem I had absolutely no control over. When I reached out to customer service, a support manager named Wayne openly admitted that the mistake was entirely on Calendly’s end. He explicitly validated that they should have notified affected customers in advance and acknowledged that I had to absorb a significant amount of manual labor to correct it. Yet, despite admitting full fault, Calendly flatly refused to offer a simple, reasonable discount on my upcoming renewal as a basic gesture of goodwill. The manager hid behind rigid corporate double-speak, claiming discounts are strictly limited to "specific eligibility programs" and that they have zero authority or flexibility to help a paying customer inconvenienced by their own product failure. If you are a small business owner or independent professional, beware. Calendly is happy to take your money, but if their software glitches and disrupts your livelihood, they will leave you to clean up the mess and offer nothing but polite, useless apologies. Absolutely unacceptable customer service. I will be moving my business to a competitor Review collected by and hosted on G2.com.

how straightforward it is, though if im being honest, Calendly was more intuitive a few years ago. It integrates easily with my website, performs relatively well, though the AI assistant doesn't always record the call which can be frustrating. I haven't had to reach out to customer service too many times, but when I reached out about a call that wasn't recorded, they were not very helpful unfortunately. I think it's a little expensive for what you get and I wish there was a cheaper tier for those who don't need all the bells and whistles. Review collected by and hosted on G2.com.

I think pricing is a little expensive and there are so many features I don't need or use. Would be nice to have a cheaper tier. I wish customer service was more helpful. When I reached out about a problem earlier this year, no one could help me. I had a transcript for a call but not the recording itself which no one could explain to me how that was possible. It was a very annoying and time consuming situation. Lastly, the interface gets updated often and things keep moving around. Calendly was more more intuitive 3-5 years ago. Review collected by and hosted on G2.com.

I love that Calendly can take care of my scheduling and handle payments, making it easy for people to pay for an event while scheduling. It's easy to use, and I can set up automations that I can use repeatedly and update easily. I really, really love the AI notes and transcript feature from my coaching calls, which has been helpful for me to grow as a coach. I can access transcript details for insights clients had without writing things down during the session. I appreciate that. I also love how I can take the transcript and put it into ChatGPT to help me improve as a coach and find patterns from different coaching clients to better support them. Finally, being able to format parts of the transcript to give as notes to my clients is really helpful. The initial setup was very easy and user-friendly. Review collected by and hosted on G2.com.

Sometimes I've had to completely delete an event and start over because trying to make changes didn't register across the system. But for the most part, once I get things set up correctly, it works fine. Review collected by and hosted on G2.com.

Event Types, custom availability, and multiple calendar connections let us share realistic time slots without exposing the rest of our schedules. On Standard, we can create unlimited event types, connect multiple calendars, and automate reminders and follow-ups, which has cut down a surprising amount of back-and-forth email for simple thirty-minute meetings. For team workflows, we rely on Round Robin, team scheduling, and Routing Forms to route people to the right owner without having to manually review every booking. On implementation projects, technical questions can go straight to the appropriate specialist, while scope reviews stay with me. Workflows have also been useful for more than just reminders: we include the document to review or the information the client should have ready, so the meeting starts with more context instead of spending the first ten minutes getting everyone aligned. Review collected by and hosted on G2.com.

The biggest mess usually starts when the team creates too many event types without a shared structure. We ended up with similar names, different durations for essentially the same thing, and old booking links still circulating. That becomes confusing fast for both the team and the client. I’d like stronger admin tools to help spot duplicate event types, near-duplicates, or ones that are barely used. For now, we’ve mostly addressed it with naming rules, clear ownership, and regular cleanup of links that shouldn’t be active anymore. Review collected by and hosted on G2.com.

I mostly use Calendly for our weekly calls, and it just makes scheduling much easier. Everyone can see the available times and choose what works without us having to discuss it in chat every week.

Once it's set up, I barely have to think about scheduling at all. The meeting gets into the calendar, everyone knows when the call is, and that's pretty much it. Simple, but very convenient. Review collected by and hosted on G2.com.

Sometimes I forget to update my availability when my schedule changes, and then someone books a time that technically looks free but isn't really convenient anymore. Of course that's partly on me, but I wish managing temporary changes to my usual schedule felt a little quicker. Other than that, I haven't had any major issues with it. Review collected by and hosted on G2.com.

What I like best about Calendly is how simple it makes scheduling meetings without the usual back-and-forth communication. I can share my availability through one link, and other people can choose a time that works for them. I also like the calendar integration because it helps prevent scheduling conflicts and keeps appointments organized automatically. The interface is clean and easy to understand, and setting up different meeting types is straightforward. Overall, Calendly saves time and makes the entire scheduling process much more convenient and professional. My experience with Calendly’s automated features has been positive. I especially like how it automatically handles scheduling based on my availability and helps prevent calendar conflicts. Automated confirmations and reminders also reduce the need for manual follow-ups. These features make the scheduling process more efficient and help me stay organized without having to manage every step manually. Review collected by and hosted on G2.com.

What I dislike about Calendly is that some of the more advanced features are limited to paid plans. The free version works well for basic scheduling, but additional customization, integrations, and automation options may require an upgrade. I also think the setup can feel slightly overwhelming at first when configuring multiple event types and availability rules. However, once everything is configured properly, the platform becomes much easier to use. Review collected by and hosted on G2.com.

I use Calendly to schedule consultations and meetings with clients. It takes a lot of the manual work out of scheduling, cuts down on the back and forth, and only books times when I’m available. I like that it integrates with my Google Calendar. It’s simple and cheap, does exactly what it’s supposed to do and then some, and it’s easy for clients to sign up and schedule meetings. I’ve found it intuitive and easy to use from the first day, without needing a manual or time to learn it. It’s simple both to set up how meetings work and for clients to use. The initial setup was very easy, and even as the app and website interfaces changed, I never felt confused about how to navigate them. I’ve used it for about six years, absolutely love it, and hope it doesn’t go anywhere. Review collected by and hosted on G2.com.

Nothing, it perfectly meets my needs! Review collected by and hosted on G2.com.

Calendly completely eliminates the hassle of back-and-forth emails when scheduling meetings. Its seamless calendar integration prevents double-booking, and the automated reminder notifications save me a tremendous amount of time every single day. Review collected by and hosted on G2.com.

What I dislike most about Calendly is the limited customization on the free plan. Removing branding and adding advanced integrations or custom routing forms requires a paid subscription, which can be restrictive for individual freelancers starting out. Review collected by and hosted on G2.com.

I like that once someone makes an appointment on the calendar, it sends you an email. Then, you add the appointment to your calendar from that email. I also like that you can attach a note-taker to the meeting to take your notes. That way, you don't have to take notes while you are conducting the meeting. Review collected by and hosted on G2.com.

I don't dislike anything about Calendly. I actually like the app. Review collected by and hosted on G2.com.

I like how easy it is to share a link with someone and let them pick a time to meet with me, avoiding the need to coordinate schedules. The ability to synchronize across multiple calendars, both personal and work, is also essential because it ensures I'm truly available when scheduling time with others. Additionally, I think the AI notetaker feature works well. It takes notes automatically for meetings scheduled through Calendly, so I can be more present and still share summaries with my coaching clients afterwards. I am currently on the Standard plan, and I'm not sure if it will continue to include the AI Notetaker indefinitely. I've never had any performance issues, so the tools seem to be very reliable. Review collected by and hosted on G2.com.

I don't love the recent change to how meeting notes are shared with attendees; it's a little less streamlined than before (I have to manually add recipient emails). Also, I can't schedule recurring meetings; I have to do them one at a time. I wish I could set up recurring sessions and still have the flexibility to reschedule individual ones, similar to what's available in Google Calendar. Also, there was a bit of a learning curve when I first started using Calendly, but that was a while back and adding new event types is fairly straightforward. Review collected by and hosted on G2.com.