# Namely Reviews **Vendor:** Vensure Employer Solutions **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 3.9/5.0 **Total Reviews:** 331 ## About Namely As a member of the Vensure Employer Solutions family, Namely helps small to mid-sized companies simplify processes, reduce risk and improve the employee experience through our Human Capital Management (HCM) platform built for today’s dynamic and diverse workforces. Designed to meet your company’s needs now and in the future, Namely combines HR, Payroll, Time, Benefits & Talent software in a single platform to help you handle critical business functions faster, easier and more accurately. ## Namely Pros & Cons **What users like:** - Users value the **ease of use** of Namely, appreciating its intuitive interface and 24/7 accessibility for HR needs. (4 reviews) - Users love how Namely's **payroll feature simplifies their processes** , making payroll management a breeze compared to manual methods. (4 reviews) - Users love how Namely's **payroll management** simplifies processes, transforming their experience from manual hassle to convenience. (4 reviews) - Users love the **effortless payroll management** of Namely, significantly easing the manual complexities of processing payroll. (3 reviews) - Users value the **all-in-one HR system** of Namely, providing convenient access to essential employee information anytime, anywhere. (3 reviews) - Users find Namely's **user-friendly interface** intuitive, reducing confusion and enhancing productivity in HR functions. (3 reviews) - Users commend the **clean and intuitive interface** of Namely, enhancing the overall HR experience for employees and admins. (3 reviews) - Attendance Management (2 reviews) - Users value the **customizability** of Namely, making it adaptable to various HR needs in their organizations. (2 reviews) - Easy Access (2 reviews) **What users dislike:** - Users are frustrated with the **limited features** of Namely, hindering workflow customization and integration with other apps. (4 reviews) - Users feel that there is **limited customization** for workflows, making onboarding and reporting less efficient and user-friendly. (3 reviews) - Users are frustrated by the **missing features** , particularly the lack of integration and user-friendliness in the platform. (3 reviews) - Users find Namely to be **not user-friendly** , facing complexity and inefficiencies in workflows, reporting, and support interactions. (3 reviews) - Users face **HR issues** due to poor integration and lack of support, making the system frustrating and time-consuming. (2 reviews) - Users struggle with **inadequate reporting** , requiring multiple systems to obtain necessary data and insights effectively. (2 reviews) - Inefficient Verification (2 reviews) - Integration Issues (2 reviews) - Learning Curve (2 reviews) - Learning Difficulty (2 reviews) ## Namely Reviews ### 1. Basic HR Tool with Scaling Limitations **Rating:** 2.0/5.0 stars **Reviewed by:** Ryan H. | Manager, Internal Onboarding and Solutions Enablement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Namely?** I like that Namely's UI is nice to look at. The features allow for basic account management and payroll management. It helps our HR team manage the workforce of our company and ensures everything is recorded properly and everyone gets their pay on time. **What do you dislike about Namely?** Namely is very basic. It doesn't do a ton of the more advanced capabilities with an HR management tool. And as our company grew, we weren't able to scale, and Namely sort of became a mess. **What problems is Namely solving and how is that benefiting you?** Namely helps our HR team manage the workforce, ensuring proper recording and that everyone gets paid on time. **Official Response from Kapil Kumar:** > Thank you for sharing your perspective and experience. We’re glad to hear that the platform’s interface, payroll functionality, and workforce management capabilities have supported your HR operations and day-to-day processes. We also appreciate your comments around scalability and advanced functionality as your organisation continues to grow. Insights like these are important in understanding how business needs evolve over time and where additional flexibility and capabilities become increasingly valuable. ### 2. Intuitive Platform with Deteriorating Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Namely?** I probably like the easy user interface of Namely, which feels like using social media with all the critical information in the right place. Our team often describes it as a user interface like Facebook, and it's intuitive and easy to understand because many people have used Facebook before. I also find the customer support easy to reach, with many different methods to contact them, which is treasured by us. The initial setup was very easy and fast. **What do you dislike about Namely?** While it's easy to reach support, the quality has fallen over time. It feels like as time passes, the expertise and knowledge of support and system support has been falling. The system definitely feels like it's not being updated anymore and just maintained. **What problems is Namely solving and how is that benefiting you?** Namely provides an official way to track employees and changes, processing payroll and benefits effectively. Its intuitive interface, similar to Facebook, makes it easy to use. **Official Response from Kapil Kumar:** > We appreciate you sharing your experience. We’re glad to hear the platform has been easy to use and that the integration between HR, payroll, and support has worked well for your team. At the same time, your comments about how the platform has changed over time and the need to maintain flexibility and expertise really stand out. That’s helpful for us to understand and take into account as we continue to improve. ### 3. Feature-Rich and Customizable, but Not Always User-Friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Namely?** It has a lot of features and things you can customize. Wide variety of reports to access. Used to use it often - like several times a week. Didnt have a chance to integrate it, as it came with our aquisition. Didnt have a need to implement it at that time as it was done for us, but it was difficult to sunset the program. It was relativly easy to use once you knew how to use it, but I would say it was hard to find some features. **What do you dislike about Namely?** Not always super user friendly, and glitchy. Have to go to 2 places sometimes to make a setting work. Had to lean on support a lot to figure out why things were not working properly - didnt set them up properly. Benefits administration was glitchy, as if we did not renew- it still renewed automatically with all benefits carriers, and this was not clear, and caused us a lot of issues at the time of sunsetting the program. **What problems is Namely solving and how is that benefiting you?** Had HRIS and payroll in one. Was able to keep tabs on US employees and pay them through that system. **Official Response from Kapil Kumar:** > Thank you for sharing your experience. It’s great to know that the platform’s customization, reporting, and integrated HRIS and payroll features supported your team. We also recognize your feedback on usability, navigation, and the challenges you encountered with benefits administration and during the transition. Your input is appreciated and helps inform ongoing enhancements. ### 4. A Solid HRIS for Growing Teams with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany M. | People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Namely?** Namely has been a helpful HRIS for our growing organization, especially when it comes to centralizing core HR functions like onboarding, payroll, and performance management. The interface is clean and generally intuitive for both employees and admins, which helps reduce confusion and cuts down on HR inquiries. We’ve especially appreciated its employee directory and org chart features, which make navigating the team structure easier. **What do you dislike about Namely?** Customizing workflows for onboarding, offboarding, or promotions can be limited without involving support, and reporting could be more flexible and insightful out of the box. We'd love more user-friendly dashboards tailored to HRBPs and leadership with real-time data like turnover, DEI metrics, and engagement insights. It would also be great to have more control over document storage. Think tagging, version control, and permissions. **What problems is Namely solving and how is that benefiting you?** Namely is helping us stay organized by keeping all of our core HR tasks in one place. It makes it easier to manage onboarding, payroll, time off, and performance reviews without having to jump between multiple systems. I like that employees can update their own info, request time off, and access documents without needing to email HR for everything. It also helps us keep track of important dates and tasks so nothing slips through the cracks. Having everything centralized saves us time and makes the employee experience a lot smoother. We’re able to focus more on building a positive culture instead of chasing down forms or approvals. It’s also been helpful for tracking employee data and pulling quick reports when we need them. Overall, it supports our team by keeping things running more efficiently and giving employees the tools they need to manage their own info. **Official Response from Lesley Groff:** > It's great to hear that Namely is helping you stay organized and streamline your HR tasks. We value your feedback on the time-saving benefits and the positive impact on employee experience. We'll continue to enhance Namely to better support your team and improve efficiency. ### 5. NAMELY amazing HR services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Namely?** Namely is our to-go HR platform for all our employees information, attendance tracking, payroll, information dissemination and performance review system. What I like with this platform is that HR system is all-in one and available 24 hours! Whether you need to submit a vacation leave or want to view HR announcement or other employees information, you can access the platform conveniently at your own home or office. **What do you dislike about Namely?** I think they need to add additional features such as graphics for better app experience. Other app integration would be better. **What problems is Namely solving and how is that benefiting you?** Namely acts as as our intermediary HR system. It's available 24/7 thus reducing time interfacing with HR management through their self-service system. ### 6. Namely Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica P. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Namely?** its intuitive, social-media-style interface and its ability to centralize HR, payroll, and benefits into one platform, making it a "one-stop shop" for mid-sized businesses. **What do you dislike about Namely?** Poor customer support, system limitations/clunkiness, and disjointed payroll/HRIS integration. Users frequently mention slow response times, difficult navigation **What problems is Namely solving and how is that benefiting you?** none because we do not currently use it but i have in the past **Official Response from Kapil Kumar:** > Thank you for sharing your feedback and for recognising Namely’s intuitive, social-style interface and centralised approach to HR, payroll, and benefits management. We are pleased to hear those features stood out to you. We also appreciate your candid comments regarding customer support, navigation, and system integration. Feedback like yours is valuable and helps us continue refining the client experience, platform usability, and service responsiveness. Thank you again for taking the time to provide your perspective based on your prior experience with Namely. ### 7. Intuitive, Scalable, and Great Value for Any Company **Rating:** 4.5/5.0 stars **Reviewed by:** Gomez R. | QC Specialist, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Namely?** It has an intuitive user friendly interface which is easy to implement. It is highly scalable hence ideal for all compny sizes and it gives value for money. **What do you dislike about Namely?** I do not have issues with Namely. I like it. **What problems is Namely solving and how is that benefiting you?** This tool acts as an all-in-one tool as it centralizes all HR functions on a single place which promotes great workflow hence reducing time wastage. **Official Response from Lesley Groff:** > Thank you for taking time to share your thoughts on Namely. We are thrilled our platform is meeting your needs, and we appreciate your partnership. ### 8. Terrible Service and Software **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Namely?** I wanted to love Namely, but unfortunately, it fell short in so many ways. From the beginning, the lack of engagement and implementation issues set us off to a rough start. It was a terrible experience overall, though I have to commend Wendy from the benefits admin backend integration—she was amazing. Nothing against her, and I hope she’s moved on to a company with a better reputation. That said, I find it hard to believe many of the 3-5 star reviews here. I came from Gusto, excited to embrace a robust HRIS, but that excitement quickly faded. From implementation to customer service, everything was riddled with mishaps—especially with payroll and benefits. My advice? Find something else anything else!! **What do you dislike about Namely?** Everything. As I mentioned, I really wanted to love it, but I found nothing about it to be user-friendly. For instance, HRIS and payroll are not integrated—you have to make changes in the HRIS system and then repeat the process in the payroll system. This completely defeats the purpose of investing in software designed to improve efficiency. Payroll was a nightmare, taking us hours—not because of human error but due to system errors and a complete lack of clarity. When we called for support, we were constantly transferred between teams. Payroll support couldn’t address issues with HRIS time and attendance, and vice versa, which only wasted more time. The lack of training across the board was alarming. To make matters worse, most of the people I worked with during the initial implementation—who were actually great—were let go after an acquisition. Some of them even reached out afterward to apologize for the terrible experience. **What problems is Namely solving and how is that benefiting you?** Nothing. **Official Response from Layne Langford:** > Thank you for sharing your feedback. We take your concerns seriously, and it’s clear you've encountered challenges. Your insights are valuable, and I’ve shared your feedback with our client relations team to ensure we’re continuously improving and addressing areas of concern. We’re pleased to hear Wendy provided excellent support, as we strive to deliver that level of service consistently across all interactions. If you’d like to discuss your experience further, our client relationship managers are here to assist. If you have a dedicated CRM assigned to your account, please reach out to them directly. If not, we encourage you to submit a case via ClientSpace, and a member of our CRM team will connect with you promptly. Thank you again for taking the time to share your experience, and wishing you the best in the new year! ### 9. Review Namely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Namely?** Recognize the birthdays of colleagues at work **What do you dislike about Namely?** nothing to think of for the moment, all good **What problems is Namely solving and how is that benefiting you?** Communication **Official Response from Lesley Groff:** > Thank you for sharing your positive experience with Namely. We're happy to hear that you have no current concerns. ### 10. Namely has been largely positive, offering user-friendly features and responsive support. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Namely?** Namely's HR and payroll system is easy to use and intuitive. Our employees love it! The platform's user-friendly interface makes it easy to navigate requesting time off, using the Performance Management tool, eSignature function, updating personal profile information and enrolling in benefits. Additionally, Namely's reporting capabilities are top notch, enabling custom reporting and real time data. The payroll funtion is efficient and a time saver! Overall, we have been extremely happy with the switch from our previous HR/payroll system to Namely. **What do you dislike about Namely?** Namely does have some areas for improvement. One of the notable drawbacks for our organization is the rehiring process, which can be time consuming since we have a large number of rehires during our event seasons. While this issue isn't a huge deal, it can still be frustrating when you have to rehire fifty people. They need to setup the onboarding process for rehires similar to how the onboarding process for new hires is. In addition, a feature that would be extremely helpful would be bulk actions for employee updates. However, this may be a non-issue for many organizations if they do not rehire many employees. **What problems is Namely solving and how is that benefiting you?** Our main issue prior to joining Namely was the payroll process. Namely streamlines the entire payroll process, from inputting hours, easy import of bulk earnings, automatic prorated salary to generating pay cycle reports, reducing the time and effort required for payroll administration. This efficiency has save so much time. What took hours before can be completed in 30-minutes. Another exciting feature is the Compliance feature. It provides up to date data on legal compliance for all states. This is extremely important for our company since we have employees in nearly all states. Overall, Namely has been the solution we've been looking for our HR and payroll needs. ### 11. Overall Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Bobbie Jo R. | Director of Operations and Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Namely?** Ernestine Townes, our Senior Payroll Specialist, has been a God-sent. Her support has been priceless. In the last few months, I have learned so much more about payroll processing and HR in my ten years of experience. In my training with Ernestine, she is very good at informing clients how to avoid costly payroll mistakes. I can ask her questions concerning other areas of the software, and she is always able to point me in the right direction. The rest of the Namely team is highly supportive. I process payroll twice per month for various departments. I feel like I am an expert at processing. The software has multiple feathers, I like how it keeps the organization informed of the anniversaries and birthdates of staff. Training is readily available to make the process seamless running operations. **What do you dislike about Namely?** Client Space is my least-liked feature. I prefer to speak to a live person. I have experienced delayed response time on a few occasions with the billing department. **What problems is Namely solving and how is that benefiting you?** Accuracy in processing payroll. ### 12. Resonsive, quick and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Hiba A. | Brand Reputation Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Namely?** Payroll made my life heaven and before it, it was manual so Ypu can imagine the hassle **What do you dislike about Namely?** Data entry at the start I suppose was very hectic for me **What problems is Namely solving and how is that benefiting you?** Payrol and time management **Official Response from Layne Langford:** > Hi Hiba! Thank you for your review! We're so glad to hear you're loving your experience with Namely's payroll and finding our team to be responsive and quick! ### 13. Easy to use system and their teams are efficient, professional, knowledgeable and accommodating. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea H. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Namely?** The systems are very easy to use for both administrators and employees.They integrate nicely and our implementation was seamless. Their customer support team is flexible and in recent years they have added additional features that compliment our needs. **What do you dislike about Namely?** The downside about Namely is once past implementation it can take a day or two to resolve day to day issues. **What problems is Namely solving and how is that benefiting you?** Namely has been able to solve any of our complex issues with ease. As a manufacturing company we don't always have traditional needs. For example, our employees work various schedules, we have several PTO plans, we do rounding for our employee scheudles, and have levels of paygrades and titles. No matter what the problem is, Namely has been able to work through the situation with ease. ### 14. it was amazing **Rating:** 3.5/5.0 stars **Reviewed by:** Abdul M. | Human Resources Executive (Operations C&B and Recruitment) , Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Namely?** it was sound good when we compare other HCM with this **What do you dislike about Namely?** actully you have much features HR is difficult to understand as well as also Consuming much time **What problems is Namely solving and how is that benefiting you?** NA **Official Response from Sarah Wakasa:** > Hi Abdul, Thank you for your review and for taking the time to share your thoughts on Namely! We’re glad to hear you found our platform impressive. Your feedback on usability is truly appreciated — we are continuously working to make the experience more intuitive and user-friendly, and your input helps guide that process. Thanks again for sharing your experience! ### 15. Namely's Full Suite of Services Couldn't Be Beat! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Namely?** After lots of experiences in different HRIS platforms and lots of researching the best option this time around, no other option came close to Namely. I love how holistic the tool is - everything from onboarding to workflows to performance to PTO all in one space. Namely integrates SO EFFORTLESSLY with JazzHR and Adobe Sign for things like recruitment and hiring and eSignature documents. Implementation was so thoughtful - each call was specifically geared towards one aspect of the platform. I loved having a real-life person walking me through the entire process and helping set up our customized platform. Rollout was so easy and our team members use Namely daily already for many of the features, with plans for expanding offerings Namely has throughout this year. Throughout the entire process, the support of the team - specifically, Jenna and Jesse - was incredible. I never felt like I was bothering anyone, had all of my questions answered with plenty of insight and support, and felt like the team actually cared to get to know me and our business needs v just selling the tool and passing us onto the next team. **What do you dislike about Namely?** One of the features we would love to see offered with Namely is an easy way to build, send, and report on employee surveys. There is a workaround that can be offered within the Performance portion of the tool, but it's not easy or quick to set up and analytics is very limited. That said, Namely was super gracious in taking the time to walk me through that workaround but also offered up a few partners to look into and alternate survey options they saw many other clients utilize. **What problems is Namely solving and how is that benefiting you?** Namely solved a lot of problems we had with inefficient processes. The first one the entire team felt was the process for submitting PTO. They loved the easy access to the company holiday schedule, the calendar to see anyone who was out on PTO, the different PTO plans they belonged to with detailed information on each plan, and the ease to see where their request was in terms of being reviewed and approved. Onboarding has been much easier and automated as well since we rolled out Namely. We really love the eSignature integration with Adobe Sign and have found it so helpful to have those documents automatically saved to our employee's profiles. ### 16. If you are looking for your taxes to be wrong, chose this platform! **Rating:** 0.0/5.0 stars **Reviewed by:** Anthony A. | Human Resources Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Namely?** There is very little to like. I suppose it does run payroll **What do you dislike about Namely?** Where to start. The support team is almost useless. You log a ticket and their SLAs look like you might get a resolution in a day or two - that is never the case. I even submitted a ticket that was urgent and didn't hear back from anyone for 48 hours. On top of that, we've had tax tickets outstanding for MONTHS. Completely unacceptable. I've been almost impossible to escalate these issues. I went to go message their CEO to tell them about this poor experience - guess what? They don't have one. If you are considering this platform, don't. Not only was it shockling expensive, you will not get the value you are looking for from this. UPDATE: After I logged this ticket someone from customer support reached out to try to make things better. They did not achieve this. I continue to not have clarity on our outstanding tax balances and the organization did nothing for service recovery nor took responsibility for their inability to do the proper calculations and factor in the additional costs of not having the costs submitted. I'm sure glad we paid them to do these calculations and that they we're not done. **What problems is Namely solving and how is that benefiting you?** We are able to pay our staff, but the tax submissions are not being done correctly. ### 17. The system is user friendly and the support team members are very professional and accomodating. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Namely?** I like the option of having an HR Information system verses manual system where everything is stored and available immediately. Namely is very user friendly. The representatives are very helpful and always courteous and professional through Client Space. I like the fact that when solutions to Client Space inquiries are submitted the response provides step by step directions. I utilize Namely on a daily basis based on my role as the HR Director. The implementation phase was easy. We have been using Namely now for approximately 7 months, therefore some of the features and processes that we thought were right for us, we're not finding that tweaking is necessary. We are currently in the process of requesting some changes to what were originally integrated. **What do you dislike about Namely?** Although I like the Client Space feature, often it takes more than 24 hours for a reply which can be frustrating when you're attempting to complete tasks. This doesn't happen often; however it should happen at all; particularly without some form of update. I would like to recommend that an option for the client to rate the order of importance of the inquiry would be helpful. An inquiry to Namely may not appear urgent, but it may be for the client for internal purposes. **What problems is Namely solving and how is that benefiting you?** An organized HR system and e-filing ### 18. Great HRIS for growing businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Namely?** I have had a great experience with Namely. We were with an EOR and needd to move to direct hiring. I checked with Paylocity, Bamboo HR, and decided with becuase of their exceptional customer service and ease of us. We had the best implementation team who helped me go live within 10 weeks. They are super responsive and help you every step of the way. The system is easily navigatable and our staff had no issues getting use to the new systems. **What do you dislike about Namely?** I would like Namely to offer Comp analysis and benchmarks for us to be able to able to compare salaries and benefits against industry benchmarks and competitors **What problems is Namely solving and how is that benefiting you?** Namely has been super helpful with our payroll needs. We have managed payroll and we have a dedicated payroll personnel assisting with our payroll needs. We have experienced increased accuracy and efficiency in payroll processing since implementing Namely. ### 19. Big improvements for a growing organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Namely?** The interface is seamless to use and is visually pleasing. As a department of one, the entire implementation team made things a lot easier to digest as it was a huge lift for me to complete in a short amount of time. There are many features I was excited to utilize that our previous HRIS did not offer. Customer support has been incredibly swift in response/resolution time and I love that you can talk to a real human! **What do you dislike about Namely?** Having time separate from HRIS was a slight learning curve however employees can easily use the system and it provides much more visibility into hour details and reporting so overall, we are happy with this! **What problems is Namely solving and how is that benefiting you?** With our previous HRIS/payroll provider, we were running into a lot of issues with modifications for performance management and continuous tax and benefit enrollment issues. With Namely, we have complete control of all aspects of our information and build out and have a support team who can quickly answer any questions our finance team has. The reporting is also a lot easier to build out! **Official Response from Layne Langford:** > Thank you for your review, Melissa! We're so happy to hear your feedback! ### 20. Human Resources Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Shelsea R. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Namely?** The HRIS interface is user friendly and easy to use. **What do you dislike about Namely?** Reporting is difficult. Most times I have to run a report in HRIS and in Payroll to get what I want. **What problems is Namely solving and how is that benefiting you?** N/A ### 21. Choose Any Other Platform! **Rating:** 0.0/5.0 stars **Reviewed by:** Victoria W. | Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Namely?** We can send documents for employees to sign **What do you dislike about Namely?** There is NO customer service. NO way to get a hold of anyone. You have to 'submit a case' through 'Client Space', then wait 3-4 days for your question to be assigned to an agent and THEN it takes a few more days to get an answer. Plus when they answer they CLOSE the case and usually your question wasn't answered! It is the worst I have ever seen. **Recommendations to others considering Namely:** Be very clear with what you want during implementation. CHeck everything that is uploaded to your platform. **What problems is Namely solving and how is that benefiting you?** Since we started using this produce 3 years ago the customer service has gone WAY down. There is NO customer service. THey have taken away all platforms to reach them. **Official Response from Vienna Stivala:** > Thank you for your review! We really appreciate your feedback and are happy to hear that your employees enjoy using our platform. As for your data during implementation, we thank you for bringing the issue to our attention. We looked into the incident by identifying who was on your implementation team and confirmed that the issue was resolved swiftly before any data had the opportunity to be breached. At Namely, data security is an absolute top priority. Again, we truly apologize and are happy to hear that your experience since then has been positive. ### 22. Easy to use HRIS that increases employee engagement! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Namely?** Intuitive and easy to use. Newsfeed encourages a fun and interactive space that adds to our culture. **What do you dislike about Namely?** Multi-EIN payroll reports are all separate. No way to view aggregate payroll information. **What problems is Namely solving and how is that benefiting you?** HRIS platform that employees access. Employees actually utilize the platform regularly. Helps to have a centralize document storage and employee records. **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback and will be sure to relay your suggestion about Multi-EIN payroll reports to our Product team. ### 23. Namely Long Time User **Rating:** 2.0/5.0 stars **Reviewed by:** Erin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Namely?** It is not as clunky as other HRIS', more modern look/feel than others, and open API **What do you dislike about Namely?** Namely has gone tremendously downhill the last year. Ive been a user of Namely since 2017, and with their recent acquisition, everything from support to overall functionality has left us in search of another platform. **What problems is Namely solving and how is that benefiting you?** It is great that we can have everyone in one place (Canada employees & US) to be able to run reports etc. **Official Response from Layne Langford:** > Thank you for taking the time to provide your feedback, Erin. We genuinely appreciate your loyalty and valuable insights into your experience with Namely. While we're delighted to hear that you've found certain aspects of our platform beneficial, such as our modern interface, open API, and support for managing both US and Canadian employees, we're disheartened to learn about your recent dissatisfaction. Please accept our sincerest apologies for any inconvenience or frustration this may have caused you. At Namely, we strive to provide a seamless and satisfying experience for all our users. We are fully committed to addressing your concerns and rectifying any issues you've encountered. If you are finding our current efforts are not meeting your expectations; please do not hesitate to reach out to our support line at +1.855.626.3591 or your client relations representative directly. Again, we appreciate your business. ### 24. Amazing implementation experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Namely?** Our implementatation experience with Namely was so easy, so efficient, and so thorough. I loved our whole team and they were all so friendly and open to questions. I felt completely ready and fully prepared on our go live day. **What do you dislike about Namely?** I just wish we could have our implementation team always! **What problems is Namely solving and how is that benefiting you?** Namely has completely transformed our HR process. We have updated the way we do everything now and everything has been so smooth ### 25. Poor support, UI keep getting worse **Rating:** 1.5/5.0 stars **Reviewed by:** Andrew F. | Head of People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2023 **What do you like best about Namely?** Namely has all the functionality you would expect of a core HR system for a mid-sized business. **What do you dislike about Namely?** Namely has none of the support you would expect for a mid-sized business. You get a different support person on every single ticket,a nd there is no consistency in response times or quality of response. Their turnover is incredible. Also, the UI keeps getting worse and worse as they introduce features without configurability. The visual clutter is enormous, and there are several very unintuitive steps to completing elementary tasks. Their payroll setup is a complete disaster that we are still fixing 18 months later and they are accepting zero responsibility for. **What problems is Namely solving and how is that benefiting you?** Namely allows us to store core employee info securely and privately. They also have push-button payroll and their payroll specialists are efficient and timely.However, several of the features are half-baked, and there is no effort to improve core things before introducing new features. ### 26. Very limited **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Namely?** It's a simple HRIS, very focused on the US environments, so if yu have a company with different countries, laws and procedures, maybe it won't work. But for a US company, you can have payroll, calendar and documentation. **What do you dislike about Namely?** If you have a global company, with different countries, nationalities, laws, procedures and documentation, maybe it won't work. You can only add one payroll, and sync with one environment. There are some features very simple and other with a lot of clics. It's not very intuitive. **What problems is Namely solving and how is that benefiting you?** Not too many. The information is not sync with any other tools when the onboarding or the accounting process. You need to clic a lot to update information and there are some features withount improvements. ### 27. RUN AWAY **Rating:** 0.0/5.0 stars **Reviewed by:** Aaron B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Namely?** The user experience for employees isn't bad (when things don't go wrong). **What do you dislike about Namely?** I can't emphasize how dissapointed our company was with Namely. We transitioned to Namely a year ago and are vetting new vendors once again. **What problems is Namely solving and how is that benefiting you?** Namely seemed to only create problems, not solve them. From tax issues to HSA deduction problems for all employees with the letter C, multiple times. The fires were never ending. The thing that really drove me to write a review wasn't the technical issues, but the customer service. No accountability, no follow ups when promised, and rude attitudes when trying to fix issues. **Official Response from Mauriah Lamia:** > Thank you for your review! We really appreciate your feedback and truly apologize for your negative experience. As for customer support, we took client feedback into consideration and have moved past our transition period with the brokerage. Our consultants strive to help clients customize their benefits plans and provide world-class client support. Please reach out directly if we can be of more service to you. ### 28. Namely Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Namely?** Love the Onboarding process and the Payroll and Benefit. Open enrollment is so easy. **What do you dislike about Namely?** Would love for more information to carry over to Namely Time. Namely time does not have many reports. **Recommendations to others considering Namely:** I have worked in the payroll industry for over 40 years and have implemented many payroll systems and Namely is, by far, the easiest transition and best overall payroll program I have ever ran. Thanks Namely! **What problems is Namely solving and how is that benefiting you?** Onboarding a new employee has went from 3 hours to 15 minutes. Payroll time has been dramatically reduced. **Official Response from Emma Riedl:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our platform saves you valuable time—especially when it comes to onboarding. ### 29. Namely is not for small businesses **Rating:** 1.0/5.0 stars **Reviewed by:** Evan W. | Co-Founder & Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Namely?** The customer service is pretty good. People are generally within reach when you need them. The only positive aspect of working with Namely over the past year was having good service. **What do you dislike about Namely?** The technology is dreadful. I don't even know where to start with this. Implementation was an absolute disaster working with what seemed like at least six people. I almost canceled our contract at that point, and in hindsight, I should have. We finally did get on the right track by having one dedicated person to speak with. But once you use it, it doesn't get any better. Reports are hard to generate. Everything is disconnected. It feels like it's six different systems mashed together into one. I should have known this is likely why their service is good; they need more people to compensate for how bad their technology is. Also, to my point of saying they're not small business friendly - keep in mind that they will NOT work with you if you have a reduction in headcount throughout the year. We're in the mortgage business, and it has been a challenging twelve months. I asked for some relief on our monthly bill but was ignored. Oh, and to make it even worse - we just had amendments filed for state taxes on an employee for several quarters, and they're trying to charge us $2,500 for it, despite us paying extra for Managed Payroll! I could probably go on for another couple of paragraphs about my bad experience with Namely, but I will save you all the reading time. Just go with a different provider; we are switching to Rippling, which has been fantastic. **What problems is Namely solving and how is that benefiting you?** They didn't solve any problems for us other than having better customer service than Gusto (where we came from). They actually made our problems worse and put us in a severe bind in terms of cash flow due to the expensive contract. ### 30. Solid software for HR and intracompany communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Namely?** It's a great spot for letting employees post social interactions. It stores lots of HR resource documents in one space so they are easy to access. **What do you dislike about Namely?** All posts from people who have left the company are immediately deleted. **What problems is Namely solving and how is that benefiting you?** Gives a place for social interactions, replacing all company emails. Provides a secure digital place to store HR documentation. We also use it for time tracking/clocking in/out. ### 31. Love it as a user - all information in ONE place! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Namely?** From an end-user experience it's very seamless and consoliates all information I need to know about my benefits, employment, salary, documents, PTO, birthdays, etc. ALL in one place! Previous companies had at least 3-5 different systems to do this and it would get confusing and frustrating. **What do you dislike about Namely?** The only downside is they don't have an org chart feature. This would be really helpful to have in a "all things People/HR" system. **What problems is Namely solving and how is that benefiting you?** It consolidates information in one place for all things people/HR related. It's extremely user-friendly and easy to log-in and integrate with current systems. **Official Response from Jason Cahill:** > Thank you for your wonderful review! We have some great news for you, we absolutely do have an org chart and we've updated it very recently to give you better visibility into your own organization. Here's the best news: it's free and included with Namely! Please feel welcome to reach out to your Account Manager or Customer Relationship Manager for any assistance. Welcome aboard and thank you again! ### 32. Simple HR System **Rating:** 5.0/5.0 stars **Reviewed by:** Mani k. | Office Administration , Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Namely?** A simple HR system to do all the hr operations. Better User experience. Easy to setup . Creating payroll is smooth. Can integrate with CRM. Is best for administrations. Getting real time support from executives **What do you dislike about Namely?** Some HR laws and policies are unavailable for our region **What problems is Namely solving and how is that benefiting you?** Helps to create payroll for employees and manage workforce details in a single space. ### 33. Good Onboarding and Client business partner **Rating:** 2.5/5.0 stars **Reviewed by:** Farah S. | Director, People and Culture , Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Namely?** I liked the onboarding experience and I like my customer success rep **What do you dislike about Namely?** I do not like their benefits team. I think their aquisition with Vensure should be undone. **What problems is Namely solving and how is that benefiting you?** They solved nothing yet. I am still trying to figure out if they are worth it for us. ### 34. Namely Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Namely?** Namely is an excellent HRIS platform. We are a technology company and our tech team has had rave reviews about the platform and ease of use. The ease of use from the reporting to the different modules has streamlined our HR services and made it easy to focus on non-administrative functions. **What do you dislike about Namely?** The API feeds have taken months to finalize, leading to delays in processing terminations and new hires with their benefits with our different vendors. Once that is resolved, we'll be streamlined in that aspect as well. **What problems is Namely solving and how is that benefiting you?** Namely is streamlining our processes, easy to use and holds all of our information in one place. From onboarding new hires to tracking PTO use, all of the resources have helped us to manage our team and be able to focus on more strategic functions vs. administrative. **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback and will be sure to relay your suggestion about API feeds to our Product team. ### 35. Simple and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Namely?** Namely is really easy to use. It's very intuitive and the learning curve to get onboarded is quick. I also love that it integrates with a lot of other HR platforms for ease of use. **What do you dislike about Namely?** There's not really much to dislike, I don't have any recommendations at this time. **What problems is Namely solving and how is that benefiting you?** We use Namely as our primary HRIS. We use it for onboarding new teammates, benefits enrollment, and time off management. It's great to have everything we need all in one place! ### 36. Excellent HRIS tool with exceptional client support **Rating:** 3.5/5.0 stars **Reviewed by:** Yogita V. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Namely?** Both employees and administrators will find the interface to be very user-friendly. The benefits wizard is really easy to use. Compensation tracking or updates synchronise effectively with the payroll system to ensure that pay is handled correctly. Customer service is excellent; if we have a problem, it is always resolved quickly. The simplicity of enrolling employees in many states. **What do you dislike about Namely?** Ability to insert earnings codes rather than needing to do it specifically. Every message must be typed on their platform. I'd rather just pick up the phone and ask a question. It would take less time to remedy the problem. Time TCP, in particular, is a little odd and does not synchronise bi-directionally with the HRIS. **What problems is Namely solving and how is that benefiting you?** I use Namely to manage our company's payroll. We are a semi-monthly corporation that employs both paid and hourly workers. This tool allows us to manage payroll and benefits. It is, in my opinion, the worst at benefits management, especially offboarding. We were also able to use it for performance evaluations. ### 37. Comprehensive Payroll Report **Rating:** 5.0/5.0 stars **Reviewed by:** Joe G. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Namely?** The wide variety of payroll reports is really helpful. there are literally dozens to pick from. **What do you dislike about Namely?** The wide variety of payroll reports is also really hard to navigate. If there is a way to mark reports as a favorite I haven't found it. **What problems is Namely solving and how is that benefiting you?** Namely processes our payroll quickly and securly. It also files our 941 and processes our w2s. ### 38. efficient payroll platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Namely?** Namely has a smooth employee onboarding process. It helps to stay compliant with rules and regulations. This payroll system has a fast and efficient support team. **What do you dislike about Namely?** Sometimes you must complete too many steps and submit many documents to make a change. For example, to change a company name in the system, we were asked to request and provide a letter from the IRS. The tax return with a new name was not sufficient for some reason. **What problems is Namely solving and how is that benefiting you?** Namely handles tax notices perfectly, so we never worry that something will fall between the cracks. ### 39. Love Namely! Super intuitive and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly W. | Talent Acquisition and Retention Specialist, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Namely?** Super intuitive and easy to use! Great feed, reads like social media! **What do you dislike about Namely?** Set up can take some time but it does so much! **What problems is Namely solving and how is that benefiting you?** Human resources management for remote workforce. ### 40. Decent Platform-Needs more **Rating:** 3.0/5.0 stars **Reviewed by:** Amber R. | Director of Human Resources & Leadership Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Namely?** I like the main HRIS page format and the opportunity for all employees to engage with each other since we have 10 locations. The main page is also user-friendly for employees and administration to navigate, and many functions are found in several locations. **What do you dislike about Namely?** I would like to see the time and payroll functions integrated more with the HRIS system and more functions available. I have to manually enter mileage for each employee during the payroll weeks through a separate report I have to run. Also, having multiple locations and job codes throughout the company would be nice to have the general ledger more functional to upload to QuickBooks. **What problems is Namely solving and how is that benefiting you?** Namely is consistently working on ways to upgrade its systems and taking feedback from users to make the platform better. It would be nice to see them focus on the items that would make payroll and time more efficient for users and look at functions that would save time instead of updating other tasks that may not be as needed. **Official Response from Vienna Stivala:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our platform helps keep your employees connected across your locations. As for your pain points about entering mileage for your employees, we will be sure to relay your feedback to our Product team. ### 41. Namely HR has been a success for our organization **Rating:** 4.0/5.0 stars **Reviewed by:** Viviana P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Namely?** I like the functionality of HRIS system. **What do you dislike about Namely?** The payroll side does NOT flow well..... **What problems is Namely solving and how is that benefiting you?** Internal communication works well. We use the Resource function so that is helpful is sharing materials across the organization. Benefits Admin helps streamline. We use performance reviews which sits on the employee profile is that is helfpul. **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback. As for your pain points about Payroll side, we will be be sure to relay them to our Product team. ### 42. Great for HR **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey A. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Namely?** Namely makes it easy to find all my HR paperwork in one place. It also allows me to request time off, sync up to the team calendar, and review my payroll and tax documents **What do you dislike about Namely?** I have yet to encounter any issues while using Namely. So far it has been an excellent product and I appreciate all the different types of HR management tools it offers. **What problems is Namely solving and how is that benefiting you?** Namely allows small businesses (and probably large as well) to manage all their HR needs in one location. It allows you to request time off, manage your salary information, and retrieve tax information. ### 43. Great platform, everything in one place! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Namely?** I love having all the information in one place. My favorite feature was that it showed the team's previous positions and promotions and gave you a timeline of the employee in the company. Requesting time off was super easy and the system itself was very user-friendly. **What do you dislike about Namely?** My least favorite part was the paycheck/statement section. It felt a bit clunky, divided, and not as easy to read as everything was in a different tab. I would love this section to follow the same UI as the rest of the platform. **What problems is Namely solving and how is that benefiting you?** Payroll, Attendance and company org chart. Everything in one place where it i convenient and all employees have access to see what is going on where. It's a one stop hub for all things HR. **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our centralized platform makes it easy for you to store and access employee data. We will be sure to relay your suggestion about paycheck/statement section to our Product team. ### 44. Namely is a great tool for all employees to be able to better leverage their HR benefits and asks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Namely?** I really enjoy that Namely allows me to do so much in its platform - from performance management, to logging my hours or time off, it's really a one-stop shop for all things I could need related to HR and more. **What do you dislike about Namely?** I haven't had a lot of downsides using Namely. If I had to nit-pick a bit, I'd say the mobile app doesn't feel like it's geared towards all employees, but only those in HR needing to make approvals and such. **What problems is Namely solving and how is that benefiting you?** It's allowing me to have one central location for accessing all things related to benefits, payroll, time off and time off requested, time cards and much more. It allow me to just use one software! **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our centralized platform has saved you valuable time. We will be sure to relay your suggestion about the mobile app to our Product team. ### 45. Pros and cons **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Namely?** User interface on company main page is very user friendly and attractive. Easy to find everything at your fingertips. **What do you dislike about Namely?** the LMS platform Mineral that they use is horrible - user interface is ok but admin management for reports, etc is a nightmare. Steer clear if you need to use this feature **What problems is Namely solving and how is that benefiting you?** PTO requests, etc. payroll tracking etc. I don't get involved in those things though, except as a user. I use it for the training **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback. As for your pain points about LMS platform Mineral admin reports, we will be be sure to relay them to our Product team. ### 46. Namely is so user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Namely?** Namely is so user friendly for both administrator and employees alike! **What do you dislike about Namely?** I wish there was a hands on paper user guide. **What problems is Namely solving and how is that benefiting you?** Name makes our lives and HR more streamlined in everyway! **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback and are happy to hear that you have found our platform to be easy to use for both your HR admin and employees. As for with paper user guide reference, we will be sure to relay that to our Product team. ### 47. Switched from using Namely **Rating:** 5.0/5.0 stars **Reviewed by:** Wenwen L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Namely?** Easy to manage paystub and benefits. Clear dashboard view. Easy to navigate. **What do you dislike about Namely?** It is a good HR tool. I am pretty happy with it. **What problems is Namely solving and how is that benefiting you?** It provides a clear dashboard not only for my own team but also easy to manage part-time employees. Especially the time management, manage timesheet and reports. **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our centralized platform makes it easy for you to store and access employee data. ### 48. Easy in use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Namely?** User friendly - highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. **What do you dislike about Namely?** Fine at Setting System, but Not Scalable. Poor Search. **What problems is Namely solving and how is that benefiting you?** HR management solutions **Official Response from Jason Cahill:** > Thank you so much for your 'friendly' review!! We are constantly striving to improve Namely in every way possible. ### 49. Namely Review - The Good and other points **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Namely?** Information all in one place, particularly for US employees, we can have HR, payroll and benefits all under one roof. It doesn't work unfortunately for Canada. **What do you dislike about Namely?** It lacks flexibility to create our own forms, particularly for performance management. The reporting option is too limited **What problems is Namely solving and how is that benefiting you?** They mentioned improving the reporting function, that would be a great benefit. They mentioned initially that they would translate to French, looking forward to that. **Official Response from Kapil Kumar:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our centralized platform makes it easy for you to store and access employee data. We will be sure to relay your suggestion about creating own forms for performance management to our Product team. ### 50. Namely has been a great solution for our small business's payroll and HR needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Meg M. | HR Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Namely?** Namely's interface is easy to use, not at all cumbersome, quite intuitive. The HR side of the system is robust yet easy to manage, and employees are able to easily find what they need. The newsfeed makes it easy to push out companywide notifications and invites engagement (which is optional), and the mobile app is handy. I like the company directory, and it's easy to contact coworkers through the app. Payroll processing is really easy with every possible report you might want to validate, proof, and double check each process. Customer service has been responsive, accurate, and even delightful. **What do you dislike about Namely?** For our needs, the timekeeping/timesheet module was a bit overkill - had more functionality than we needed. The permissions section is super robust, which is great, but also means you need to be careful to configure it exactly as you want it. **What problems is Namely solving and how is that benefiting you?** Namely provides a single resource for all employee data, which enables us to eliminate paper and streamline onboarding. With the ability to grant access to terminated employees, I no longer have to send out pay statements and W2s to our former colleagues - they can pop right in and download them. Namely's payroll module saves me TONS of time compared to our prior solution. **Official Response from Vienna Stivala:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our platform has streamlined your HR and payroll processes. - [View Namely pricing details and edition comparison](https://www.g2.com/products/namely/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A12%3A54+-0500&secure%5Bsession_id%5D=ac050d04-67c1-4947-adff-dce8a6547b2f&secure%5Btoken%5D=677a7f6ecad268189b8002d3c54749c3d3382bd9ad71958f5f2cc7fe3b75787a&format=llm_user) ## Namely Integrations - [Engagedly](https://www.g2.com/products/engagedly/reviews) - [HR Analytics Software](https://www.g2.com/products/hr-analytics-software/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Namely Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Automation** - Process Automation **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling ## Top Namely Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,280 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,216 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,658 reviews)