Work management software helps companies involve all employees in project-based work. This type of software improves collaboration between departments, increases productivity, and optimizes resource allocation across the company. It also helps employees work remotely and cooperate with external users. While project management software is used mostly by project managers, work management software can be used by anyone in the company, as well as external users. For example, creative professionals can use this type of software to work together with project managers and other employees.
Work management software should not be confused with professional services automation software, which usually provides project portfolio management functionality and standard back-office and front-office features such as accounting and marketing automation. Work management software therefore needs to integrate with ERP systems and accounting software.
To qualify for inclusion in the Work Management category, a product must:
Provide a single data repository for project information and related data
Allow internal and external users to work and collaborate on projects
Manage roles and access rights for project managers and other users
Deliver standard workflows that can be customized for each department
Plan, schedule, and monitor projects and tasks across the organization
Include features for collaboration, communication, and data sharing
