Q&A Platforms reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Q&A platforms provide a framework for companies to build dedicated hubs where employees can ask and answer questions. Businesses can implement them as a type of searchable knowledge base, either internally for employees or externally for customers, which retains all questions and answers provided. Some Q&A platform offerings can also be used by developers as the basis for a public Q&A site.
While Q&A platforms can be used as a knowledge repository, they differ from knowledge management software in that the information is in question-answer format. Knowledge is also recorded more informally in a Q&A platform compared to a traditional knowledge base. This methodology can be very effective for rapidly answering questions, providing answers that can take specific context into consideration, and building a knowledge base formatted by specific questions employees or customers ask often. Q&A platforms for internal use are accessed as standalone tools, while those for external use by customers can be integrated or placed inside of a website.
To qualify for inclusion in the Q&A Platforms category, a product must:
Stack Overflow for Teams is a powerful digital collaboration tool where organizations can share proprietary information and achieve business goals faster, regardless of the team’s location or structure. By empowering knowledge workers with tools that they need to solve problems, companies are able to increase the speed of development cycles and produce features, products and services faster than ever before. Stack Overflow empowers organizations to provide in-the-moment knowledge for fellow tea
Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word documents, PDFs, videos, audio recordings, and slide decks) or create new content directly in the cloud-based platform. Bloomfire deep indexes every word in every file--including words spoken in vi
Customizable online community platform to connect, engage, and retain users. Tribe is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss, build valuable networks and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment and share multiple types of content. Tribe offers unique value to the clients via the following key elements: - A fully customizable community pla
Obie is the fastest way to capture and access knowledge at work. Individuals that use Obie: - Find documents, notes and wiki articles, faster - Easily capture text snippets for faster reuse - Share documents with colleagues quickly Organizations that use Obie: - Dramatically reduce frequently asked questions - Streamline onboarding and enablement - Decrease time to response and resolution - Experience the fastest way to find knowledge at work
Starmind infuses artificial intelligence with neuroscience. Using data from over 200 sources, including corporate intranets, Slack, Microsoft Office, Jive, Microsoft Teams, and more, our self-learning algorithms create neural know-how networks that mimic how a human brain works. Through Starmind people consume and contribute knowledge and expertise, making it available in real-time – anywhere – in corporate environments, networks, and communities.
Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their best because they feel heard, understood and valued. Accessed via the app or web, individuals on every rung of the ladder can share concerns, thoughts or seek advice with controlled anonymity, enabling them to access the experience and support of the whole organisation - no matter who or where t
Tettra is a simple wiki built for your team to organize and share the knowledge you need to get work done. Tettra was built to be simple, smart, and connected. We have integrations with lots of tools that teams rely on every day, including GSuite, GitHub, Zapier, Wistia, and more.
Developers increasingly expect technology and tech-enabled companies to provide vibrant online communities where they can interact, learn, and problem solve. AnswerHub, a Devada software product, delivers a rich experience that drives community engagement while reducing costs. AnswerHub addresses the needs of companies looking for external developer support, external developer relations, and internal developer collaboration communities. Devada’s AnswerHub powers many tech and tech-enabled giants
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries. Advanced features like moderation, user group
BoostHQ is the leading knowledgebase that allows companies to create, share, and index their organization's knowledge. Available on both web and mobile, employees can easily access and contribute information to the platform on the go. BoostHQ integrates with the business tools and supports the file types you already use (documents, cloud storage tools, online articles, videos and web links). Schedule a demo to see how BoostHQ can work for your team.
A simple, yet powerful knowledge base software to help you maintain a complete Q&A section on your website. Organize content in categories and subcategories, add multimedia and format text using an integrated WYSIWYG editor. The script provides you with a very easy admin with role based access and ability to set options, add questions/answers, responsive front-end, multilanguage support, glossary management and widgets.
All-In-One Knowledge Management System - Wiki + Q&A + Workflow + AI. AllAnswered supports modern Wiki pages for documentation and questions & answers for capturing team know-hows. The built-in workflow and AI assistant help keep your knowledge base up-to-date. AllAnswered is best suited for technology companies in fast-changing industries and markets. Our customers include engineering teams, technical support, marketing, sales, human resources - from startups, small businesses to fort
Capacity is a secure, AI-native knowledge sharing platform to help you and your team save time and work smarter. Capacity offers trusted, verified, and up-to-date information, as well as instant, on-the-go access. With the help of state-of-the-art AI, Capacity ensures that the intelligence in your knowledge base stays fresh. With feedback, human-in-the-loop assistance, and verification systems, you can rest easy knowing that the answer you're getting is correct.
Our platform iEngage.ai lights up unstructured data from conversations that would otherwise have ended up going dark. iEngage.ai powers new age knowledge management solutions that transform the way enterprises capture, share and re-use knowledge. iEngage consolidates and sorts all this information from the content of communications to help you find answers, suggestions or add context to future interactions at scale. It is a passive API enabled platform that blends seamlessly into the Enterpri
Our Knowledge Management add-in is a customized, digital library that’s accessible to your employees, partners, customers, or anyone else you want to have access. Users can search, share, add, or access important company information whenever and wherever they want. You can quickly search for information on policies and procedures, FAQ, best practices, document templates, and more with our Knowledge Management tool, compatible with SharePoint 2016 and Office 365! Increase employee productivity,
Legit™ is the industry-leading platform that helps companies collaborate with internal and external experts in life sciences. With over 2 million experts available, the top life science teams use Legit™ to: - Derisk and accelerate programs - Surface ideas with breakthrough potential - Discover similar research - Prevent duplicated efforts - Collaborate with internal experts
OneBar is an AI-driven Knowledge Management solution for your company. It lives in your Slack and helps your team preserve important information or answer questions automatically. OneBar has a built-in Q&A knowledge base or it can connect to external sources like Confluence or Google Drive.
Q&A Software Engages Customers Better and Increases Online Sales! Build your business through increased sales by really engaging and understanding your customers with fully featured, beautifully designed Q&A software that integrates seamlessly with your website.
Quosera is a Q&A community and knowledge management platform inspired from Quora with support for rich media content (oembed), TeX and MathML, powerful topics (tags) functionality, content history, private messaging, follow questions/topics/users functionality among others.
A self building Knowledge Base of Questions & Answers. Ask questions, talk with your customers or co-workers and help each other. Talkyard remembers the good answers — and shows, next time someone else has the same question. Also works for gathering customer feedback, and for discussing ideas and your blog posts.