Highspot Reviews & Product Details

It’s easy to collaborate and create customer-specific content, then organize it by account.

Searching for content and keeping it organized for reps who manage a large number of accounts has never been easy. Review collected by and hosted on G2.com.

We had challenges with vendor communications and getting knowledge on setup.

Highspot doesn't allow lot of customization which makes it difficult to give customized experience to sales rep. Review collected by and hosted on G2.com.

Highspot gives sales users visibility into whether prospects and customers are engaging with communications and attachments regardless of where sellers are sharing content from. Review collected by and hosted on G2.com.

Highspot spends a lot of development effort on their integrations with popular CRMs, however there is not a native integration for the CRM that we use, so we miss out on most of their latest and greatest features. Review collected by and hosted on G2.com.

The interface is really easy to use. There are simple templates and layouts for anyone who wants to publish a page. I lead a customer marketing team, and Highspot is the main tool we use to communicate with our sales team with campaigns and programs. Search function is also pretty good and our sales partners can always find our pages using keywords. Review collected by and hosted on G2.com.

I think the reporting functionality can be improved. We also didn't have any scheduled reports on usage of certain pages. It's hard to understand how to benchmark engagement with your content.

A Review collected by and hosted on G2.com.

Highspot is great for teams looking to effectively manage their content or enable their front lines. It's great for organization and ensuring teams keep their content up to date. Review collected by and hosted on G2.com.

I wish that if you edited a slide in a pitch deck, it wouldn't break the link between the pitch deck and master slides. Also, the modular pricing isn't something I enjoy - we've been Highspot users for so long that we've been with them since before they started adding on extra modules. I'd rather pay a slightly higher price for all the content updates and AI updates to be included at the base price point. Review collected by and hosted on G2.com.

Highspot is a great platform with multiple functions. We use it for learning and coaching for our onboarding of new hires and also for coaching existing teams through content.

Sellers can pitch directly from Highspot and gather analytics on views and downloads by their prospects and this data is automatically recorded in Salesforce.

Content can be easily displayed and bookmarked for reference too. Review collected by and hosted on G2.com.

Upload could be more automated. We house everything for Highspot in one folder which doesnt sync, we still have to upload content manually. Review collected by and hosted on G2.com.

One of the standout features of Highspot is its intuitive user interface. The platform is easy to navigate, making it accessible for users of all technical backgrounds. The clean design allows for quick access to resources, training materials, and sales content, which is crucial for sales reps who often work under tight deadlines. Review collected by and hosted on G2.com.

Content Overload: With the abundance of content that can be stored and managed within Highspot, i sometimes find it overwhelming to shift through all the available resources. Without effective organization and tagging, important materials can be difficult to locate sometimes. Review collected by and hosted on G2.com.

I find it useful for training, especially when working with interval employees. Review collected by and hosted on G2.com.

I find that it feels more internal compared to something like Confluence, which is easier to share with other departments. Review collected by and hosted on G2.com.

We needed the ability to share Teams recordings with customers and prospects. Highspot solved this operational challenge, however, the Digital Sales Rooms have really been the standout product for our organization. Review collected by and hosted on G2.com.

I was not fully aware of the level of effort to populate our Highspot instance with the content and collateral. This was a more significant element of our onboarding, however, the guidance and support on completing this activity has been great. Review collected by and hosted on G2.com.

Besides the fact that their customer support is incredible, the tool is flexible and has allowed us to get the right content to our sellers at the right time! The analytics in the tool also allows us to keep track of who is using what content. We can then decide if it's worth updating that content (when needed) or dump it. We have changed over the span that we have had Highspot. We went through a complete rebrand, organization consolidation, including multiple companies while using this tool. And this tool has allowed us to do so without compromise. When we question how others are utilizing Highspot in a specific way, our account team has reached out to other customers to ask them. This has been a huge help so that we can learn from others. Product updates are done regularly to Highspot, improvements as well as any issues we may come across. You can't get much better than Highspot. Review collected by and hosted on G2.com.

Nothing. There are product enhancements I would love to see, but as far as disliking the tool? I don't. It's doing what it should, and I'm thankful for that! Review collected by and hosted on G2.com.

This platform not only is a one stop shop for housing content and training, but also is a differentiator for sales presentations, RFP submissions, and just showcasing your company. Review collected by and hosted on G2.com.

Limitations on customization on pitch styles/digital rooms. For example, you can only change the size on images by adding additional columns, you can't just resize to what you need. Also, with pitch styles/digital rooms when you make an update to refresh any live links you have to remove and re-add the style for it to update on the live link. Review collected by and hosted on G2.com.