JustCall Reviews & Product Details

I really appreciate that JustCall supports completely free calls to any mobile numbers, which significantly reduces my communication costs. This flexibility allows me to make calls seamlessly with any device, whether I am using a desktop, tablet, or mobile. This capability is especially beneficial when I am traveling or outside the country, as it ensures I can maintain communication without any restrictions. Moreover, I find the Initial setup of JustCall very easy and smooth, which is essential for quickly integrating the software into my daily workflow. The ability to manage business communications across multiple channels such as voice, SMS, email, and WhatsApp all in one platform is invaluable, streamlining my operations and enhancing interactions with customers and prospects. Additionally, the integration of artificial intelligence adds a significant edge to my communication strategy, making it more intelligent and efficient. Review collected by and hosted on G2.com.

I find the user interface of JustCall to be quite outdated. It doesn't have a modern look and feel, which can be disappointing considering the expectations for current software design. Review collected by and hosted on G2.com.

JustCall offers a straightforward setup process that requires no IT assistance, and it works efficiently on both web and mobile platforms. The software is particularly useful for supporting virtual numbers, enabling us to make calls to any country. It allows our team to work remotely and manage international clients with ease. JustCall is truly omnichannel when it comes to communication, letting us connect via SMS, calls, or WhatsApp. It consistently unifies our customer interactions, eliminating the need for additional tools that could incur extra costs. The platform provides a range of daily features, including advanced dialers and predictive dialing, among others. We also integrate JustCall with other programs such as help desks and CRM systems, which enhances our communication capabilities. Additionally, we benefit from using a shared inbox, made possible by JustCall. Review collected by and hosted on G2.com.

JustCall experiences significant connectivity issues, with frequent dropped calls, lags, and choppy audio, especially when network conditions are poor or during peak usage times. The platform tends to be particularly unstable on the mobile app, which is the main way most users access the service. Review collected by and hosted on G2.com.

Justcall is a customer support application that help our support team in connecting with our clients frequently and give resolutions to all of their problems related to our business, sales and operations. This software can work from anywhere just through a availability of internet connection and we are also able to do multi channel conferencing with the help of just call. Review collected by and hosted on G2.com.

One of the main and only disadvantage of using just call is that sometime the call quality drops suddenly just because there is unavailability of internet connection. This mostly happens when we are travelling because the device is not able to get a stable internet connection rest this software is good in customer support and meetings Review collected by and hosted on G2.com.

I like that I can now manage all my calls and texts in one place instead of using multiple platforms. The dashboard is clean and easy to use, and the integration options with CRMs like Zoho are a big plus. Overall, it’s been a solid experience so far and I appreciate the hands-on help during setup. Review collected by and hosted on G2.com.

The setup process can feel a little confusing at first — especially when you’re porting a number from another provider like Twilio or configuring the 10DLC registration. There are a lot of steps, and sometimes it takes a few support exchanges to get everything working just right. The interface has many settings, so it can take time to get familiar with where everything is. That said, once things are set up, it works reliably. Review collected by and hosted on G2.com.

Cheap, has most basic functions and many advanced options. I do like that it integrates with HubSpot (and other CRMs, but HubSpot is the one we use currently). I also like that they finally updated their app and it appears to work much better. Text integration right in the app and can easily call out/text out from different numbers for our different brands. Review collected by and hosted on G2.com.

I've worked with computers/technology for 25 years and the system is not intuitive enough. While the support can be helpful, sometimes it does fall short.

The app on the phone used to be pretty buggy and it's not perfect now but it is better. The dialer/integration with HubSpot works well enough, but there is some left to be desired, but at the price point they have, it's hard to complain a lot. Review collected by and hosted on G2.com.

For dortoservices Justcall has been a resourcesful software that help us in connecting with our customers regularly. This platform has multiple communicating features like calling SMS or texting, emailing, calling etc and the best part of this tool is that it keeps record of all the chat and call history on it's cloud storage you can access them whenever you want. Review collected by and hosted on G2.com.

The most difficult part of using Justcall is doing its initial setup with our API softwares. Also for doing the complete integration it took more than 21 days then it become full functional. This software is new to the market so there are some glitches and bugs on their user interface and I trust that they might get them rectified in upcoming future updates. Review collected by and hosted on G2.com.

My department relies on Just Call primarily for its SMS features, and overall, I find it to be the easiest program to use in a call center environment, especially when making outbound calls and reaching out to customers. The system is straightforward to navigate, and it offers a variety of useful functions. What I appreciate most is the ability to create and save different text messages as quick replies, which really speeds up my workflow compared to the other programs we use. Review collected by and hosted on G2.com.

There is nothing that I highly dislike with Just call I think some things that can make it easier to use is just contacting the person with 1 number instead of being able to use different numbers because we can't keep up with how many times they are getting contacted. Review collected by and hosted on G2.com.

We use justcall as a cloud based phone system as we receive and make calls through this platform with our customers only with the availability of internet connection it also help us in communicating with our clients while working from anywhere in the world. This platform is compatible with android mobile phones and windows devices so it can be accessed from remote areas. It is one of the best and real time help desk for our business. Review collected by and hosted on G2.com.

The response time of their customer support is little late as whenever we face any kind of complex issue while working with this platform we try to reach their support team and they reply in more than 48 hours which is not a ideal time for a business professional software as most of the time we need to connect with our clients and provide them support and assistance but there are lot of stances where this platform show its limitation and starts lagging. Review collected by and hosted on G2.com.

I appreciate that JustCall allows me to make a quick call to anyone at any time, which is incredibly convenient for immediate connections, particularly with individuals residing in other countries. The platform helps optimize agent-customer interactions and enhances deal success through integrated customer communication features. JustCall's capability to turn property inquiries into leads even during non-business hours with AI agents is impressive, as is its ability to equip agents with powerful automations and real-time insights for quicker deal conversions. I am also pleased with the intelligent call routing and AI-powered insights which foster meaningful customer interactions. Additionally, the platform's ease of integration with over 100 popular business tools stands out to me. For personal use, I enjoy the reliability and security of its Voice & SMS communications, answering patient inquiries 24/7 with AI support, and managing patient communications effectively with advanced call management. The HIPAA-compliant communications reassure me regarding patient data security. I find the platform's call management options robust and the design accurate enough for any user, whether literate or not, making the setup a hassle-free experience. Review collected by and hosted on G2.com.

I think there are communication breaks occurring on the other side, which creates hindrances in better communication. Review collected by and hosted on G2.com.

Just call is a platform that helps us in doing daily multiple calls and sending SMS to our current clients and this platform also helps us in receiving messages and get their concerns through call on it's dashboard. The software help us in making communication with international clients all over the world and enables us to send and recive messages with them through our personal digital devices. Review collected by and hosted on G2.com.

I have been using justcall for more than 3 years now and the main challenge that I faced with this software is the call quality because whenever we do lots of call in a single day then I have noticed that more than 15 to 20% of the call just gets disconnected or we face a issue of sound leakage. There is also a big problem of clarity of voice with just call and trust me It is not good. So, Concludingly according to my experience this software needs a very good and strong internet connection to work properly. Review collected by and hosted on G2.com.