Better Stack Reviews & Product Details

I'm working on a contract where the CIO asked me to integrate some Azure services with Better Stack and see what could be done.

I had never worked with better stack before. Looked at their docs, watched their videos, and was able, in 8 hours, to pipe logs to a source, create a few time series and create a dashboard with a few charts that shows the things he really cared about.

It absolutely blew his fucking mind... His team had tried do something like this in Azure App Insight for months.

So thank you guys! Awesome work. Review collected by and hosted on G2.com.

The built-in videos were a bit fast and I had to rewatch them a few times. Review collected by and hosted on G2.com.

I greatly appreciate the independence of Better Stack, which ensures that I receive notifications even when my VPS and hosting servers are down, as it continues to operate and alert me of any issues. The program's clear user interface is another standout feature, enabling me to configure everything effortlessly without having to delve into extensive documentation. It's incredibly intuitive and efficient. The instant notifications are vital for me because they allow me to react immediately to any downtime and handle incidents promptly. The status pages are also quite beneficial, as they let me continuously monitor the status of my services. Also, I found the initial setup process to be straightforward and easy, which was a great plus for me. Review collected by and hosted on G2.com.

The current two-factor authentication (2FA) in Better Stack only supports Time-based One-Time Password (TOTP) methods, which are susceptible to phishing attacks. I believe that including support for WebAuthn methods, such as YubiKey or other physical keys, would enhance security significantly. This would be particularly important for security-focused individuals, although it is not critical. Review collected by and hosted on G2.com.

I love how straightforward the Better Stack setup process is—it was impressively easy to get started, which is one of my favorite aspects. I got it up and running quickly, thanks to its intuitive design, which was vital for me. Additionally, the status page feature is incredibly useful, especially for tracking uptime, incidents, and communicating efficiently with my customers about service status, providing a more comprehensive picture of my system's reliability. Better Stack's simple configuration and the ability to customize it over time are features I highly appreciate. The competitive edge it offers, with a useable free-tier and ease of starting, makes it a prime choice for implementing observability without much hassle, and I'm inclined to stick with it as my needs evolve. Review collected by and hosted on G2.com.

I find it a bit difficult or unclear to configure the status page to display more detailed information. It would be more helpful if there was an easier way to go beyond the basic template to create something richer in information. Ideally, the system itself could analyze the incoming telemetry and suggest the best visualizations and reporting suited for the API surface. Review collected by and hosted on G2.com.

I use Better Stack for tracking the uptime of my website, and it solves all my problems of constantly checking the website. It's the best at what it does. I really like the UI; it looks clean and nice and just works as expected. The initial setup was really easy, it's a perfect 10/10 for me. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

etterStack Uptime is an excellent tool for monitoring the availability of sites and services in real-time. Its interface is modern, easy to use, and pleasant on a daily basis. I appreciate the ability to quickly set up monitors, receive multi-channel alerts (Slack, SMS, email, call), and share professional status pages with clients. The provided diagnostics (screenshots, traceroute, cron job monitoring) really facilitate incident resolution.

The free plan is generous and allows for a good start, which is perfect for small teams or personal projects. Customer support is quick and responsive, which inspires confidence. Review collected by and hosted on G2.com.

The only downside: the cost can quickly rise if you have many monitors or need advanced integrations. Additionally, some customization features (for example, on status pages) remain limited in the entry-level plans. Review collected by and hosted on G2.com.

It was really easy to set up and I was up and running in 5 minutes. The free tier offers a lot. Review collected by and hosted on G2.com.

It's hard to understand what is included in the free tier and what is extra charge. Review collected by and hosted on G2.com.

I’ve been thoroughly impressed with Better Stack after using it for just a month, and to say I'm a super fan is just an understatement. Having worked with several logging and monitoring platforms like Papertrail, Loggly, Splunk, and SonarQube, I can confidently say that Better Stack stands out in a league of its own for my project needs. Its combination of speed, ease of use, robust feature set, and probably the best looking interface you'll ever get to work with makes it an exceptional choice.

The project setup is second to none. When onboarding with other logging services, I find myself sometimes wondering when logs will show up, or if the environment was set up correctly, but Better Stack leaves out all of that guess work with lightning fast logs and a setup specially tailored for every common tech stack. The free status page you get for your app is just the cherry on top.

The entire experience is so polished, you can even autofill your own config straight into the docs you're reading. Countless blog articles for best practices and recommendations are there for supplemental knowledge and have helped me achieve the best setup I could ever ask for.

This might feel less like a review and more like a love letter to the team, but I am so excited that my search for the perfect logging service for my needs is over and I will be including this in every project I start from here. Thank you! Review collected by and hosted on G2.com.

The initial paid tier out the gate starts at $29 which is very steep for the small open source services I run. I would love to see some grace for public repos of some sort, or a lower tier around $14. Currently, it is hard to justify for non-commercial and hobbyist projects. Review collected by and hosted on G2.com.

I love how easy it is to set up Better Stack. It's simplicity yet is one of the most in-depth and feature-rich uptime services I've used over the past twenty years. I was up and running in less than five minutes. Review collected by and hosted on G2.com.

N/A. I love it so far. Review collected by and hosted on G2.com.

Better Stack stands out with its beautiful and intuitive UI/UX — it’s one of the cleanest interfaces I’ve used in a monitoring platform. It’s also extremely beginner-friendly, making it easy to get started without digging through complex docs. I really appreciate that they offer a generous free tier, which is perfect for small projects or early-stage startups. Their uptime monitoring is reliable and straightforward, and I was able to integrate it with minimal setup. The fact that you can quickly plug it into a Symfony project using webhooks or alerting integrations is a bonus. Review collected by and hosted on G2.com.

There’s not much to dislike, but I’d love to see even more native SDKs or Symfony-specific integrations to speed up setup even further. Also, some of the more advanced features are understandably behind the paid tier, which can be limiting once your project grows — but that’s fair for a product this well-built. Review collected by and hosted on G2.com.

Go elsewhere and find a better provider Review collected by and hosted on G2.com.

Customer Service - I was promised $20 for this review and they didn’t even deliver Review collected by and hosted on G2.com.