Slack Features
Business Instant Messaging (6)
File Sharing
Allows users to send and open various file types. 13854 reviewers of Slack have provided feedback on this feature.
Notifications
Based on 14396 Slack reviews. Notifies users when they have been contacted or tagged.
Search
Message content search capability. 13715 reviewers of Slack have provided feedback on this feature.
Mobile Application
Based on 13605 Slack reviews. Software can be accessed through a downloadable mobile application.
Web Application
Software can be accessed through a downloadable desktop app or a cloud-based site. 13244 reviewers of Slack have provided feedback on this feature.
Integrations
Application integrates with other outside software. This feature was mentioned in 11746 Slack reviews.
Business Instant Messaging (2)
Audio Conferencing
Based on 10172 Slack reviews. Allows users to communicate via audio call.
Video Conferencing
Allows users to communicate via video call. 9507 reviewers of Slack have provided feedback on this feature.
Setup (4)
Activities
Provide standard activities and tasks that can be customized by users 667 reviewers of Slack have provided feedback on this feature.
Flows
As reported in 658 Slack reviews. Users can easily create flows using drag and drop features
Dependencies
As reported in 645 Slack reviews. Define and manage dependencies between tasks and workflows
Notifications
Include alters that can be used with workflows This feature was mentioned in 667 Slack reviews.
Management (3)
Updates
Ability to update multiple workflows at the same time This feature was mentioned in 651 Slack reviews.
Audit Trail
Based on 637 Slack reviews. Maintain a history of all workflow changes
Integration
Integrate with ERP or project management software 649 reviewers of Slack have provided feedback on this feature.
Account Options (6)
Single Sign-On (SSO)
Allows users to sign in using a single sign-on (SSO) login in. This feature was mentioned in 269 Slack reviews.
Social Login
As reported in 268 Slack reviews. Allows users to log in using account information for a socia media account.
Reputation System
Has a built-in reputation system that indicates a given user's previous post history and the validity of their previous posts. 260 reviewers of Slack have provided feedback on this feature.
Topic Subscription
As reported in 264 Slack reviews. Allows users to subscibe to specific topic areas.
Bookmarking
As reported in 269 Slack reviews. Allows users to bookmark specific questions or answers for reference.
History
Records a user's viewing and posting history. 265 reviewers of Slack have provided feedback on this feature.
Q&A Tools (9)
Tags
As reported in 268 Slack reviews. Allows posts to be tagged by subject area, team, etc.
Commenting System
Based on 266 Slack reviews. Provides a more complex commenting system that allow users to comment on both questions and answers.
Notifications
Offers notifications when new posts have been made in a tag a user is subscribed to or when someone has answered their question. 270 reviewers of Slack have provided feedback on this feature.
Voting
Allows users to up- or downvote questions and answers. 260 reviewers of Slack have provided feedback on this feature.
Integrations
Integrates with other popular software in a business's stack. This feature was mentioned in 265 Slack reviews.
Knowledge Integrations
Integrates with other knowledge repositories in the business to help users find answers to their questions This feature was mentioned in 261 Slack reviews.
Embedding
Based on 257 Slack reviews. Allows the Q&A platform to be embedded onto an external website, usually for customer service purposes
Formatting
Gives users advanced formatting options when posting questions and answers, such as a content editor, media uploads, mentions, and embeddable third-party content 258 reviewers of Slack have provided feedback on this feature.
Analytics
Tracks key metrics related to content and members 256 reviewers of Slack have provided feedback on this feature.
Knowledge Pages (6)
Templates
Provides pre-made templates for wiki pages and knowledge articles. 326 reviewers of Slack have provided feedback on this feature.
In-Content Feedback
Based on 329 Slack reviews. Allows users to leave feedback within a wiki page or knowledge article.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages. This feature was mentioned in 318 Slack reviews.
Decision Trees
Displays knowledge articles to be arranged in a decision tree. This feature was mentioned in 315 Slack reviews.
Duplicate Detection
Detects any creation of already existing knowledge pages and alerts user This feature was mentioned in 312 Slack reviews.
Content Editor
As reported in 313 Slack reviews. Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
Knowledge Dissemination (9)
Page Analytics
Provides data on wiki page and knowledge article use. 307 reviewers of Slack have provided feedback on this feature.
Permissions
Allows administrators to provide permissions and gate pieces of content based on role. 312 reviewers of Slack have provided feedback on this feature.
Knowledge Sharing
As reported in 314 Slack reviews. Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
As reported in 315 Slack reviews. Notifies users when changes occur.
Advanced Search
Offers AI-based search capabilities This feature was mentioned in 311 Slack reviews.
Browser Extension
Allows users to capture knowledge from the web This feature was mentioned in 304 Slack reviews.
Organization
As reported in 317 Slack reviews. Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
As reported in 305 Slack reviews. Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Integrates with other knowledge repositories in the business This feature was mentioned in 302 Slack reviews.
Login Options (2)
Single Sign-On (SSO)
Based on 741 Slack reviews. Allows users to sign into the software using a single sign-on (SSO) application.
Password Saver
Based on 723 Slack reviews. Saves login information like usernames and passwords for external applications.
Productivity (5)
Email Client
Application also serves as an email client. This feature was mentioned in 705 Slack reviews.
Split Screen
Applications can be viewed simultaneously within the unified workspace via split screen. This feature was mentioned in 710 Slack reviews.
Activity Feed
Provides a cross-application activity feed. This feature was mentioned in 715 Slack reviews.
Virtual Assistant
As reported in 692 Slack reviews. Offer a virtual assistant to guide users and recommend routine actions.
Analytics and Reporting
Based on 689 Slack reviews. Generates reports based on security and/or productivity data.
Customization (3)
Custom Workflows
Based on 707 Slack reviews. Enables the creation of custom workflows to facilitate various processes.
Multiple Workspaces
Allows users to create multiple workspaces for different projects or teams. This feature was mentioned in 721 Slack reviews.
Custom Application Integration
Based on 697 Slack reviews. Allows users to connect custom or in-house applications.
Compatibility (3)
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications. 81 reviewers of Slack have provided feedback on this feature.
File Types
Based on 84 Slack reviews. Offers search for a variety of file types.
Global Language Support
Ability to search in multiple languages without any additional work required. This feature was mentioned in 79 Slack reviews.
Search Queries (5)
Typo Tolerance
Based on 80 Slack reviews. Ability of search to handle typos.
Faceted Search
Allows the end user to filter and refine search results. 79 reviewers of Slack have provided feedback on this feature.
Synonyms
Ability to define synonyms for search terms. This feature was mentioned in 79 Slack reviews.
Highlighting
As reported in 80 Slack reviews. Allows the user to see highlighted results to see which words or phrases match the search query.
Natural Language
As reported in 77 Slack reviews. Allows the user to search in a natural, intuitive manner.
Functionality (3)
Personalization
Based on 79 Slack reviews. Gives the user targeted, personalized results based on their activity or preferences.
Search Analytics
Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc. 78 reviewers of Slack have provided feedback on this feature.
Integrations
As reported in 81 Slack reviews. Ability to plug the search capabilities into other applications or tools.
Automation (3)
Workflows
Provide standard workflows that can be used accross the company. This feature was mentioned in 1182 Slack reviews.
Customization
Based on 1148 Slack reviews. Allow administrators to configure workflows and processes.
Data repository
Based on 1128 Slack reviews. Deliver a single data repository for all project information.
Administration (3)
Permissions
Based on 1146 Slack reviews. Define and manage roles and access rights for the entire system.
Procedures
As reported in 1111 Slack reviews. Maintain procedures for data access and governance.
Remote Work
Allow users to use the system online and on mobile devices. This feature was mentioned in 1172 Slack reviews.
Project management (7)
Task Prioritization
Set priority levels on tasks so individuals can organize their work. 1131 reviewers of Slack have provided feedback on this feature.
Dependencies
Define dependencies between tasks and the rules to manage them. 1101 reviewers of Slack have provided feedback on this feature.
Planning
As reported in 1117 Slack reviews. Plan and create work breakdown structure (WBS) based on the scope of the project.
Views
Based on 1106 Slack reviews. Create customized project views for internal and external purposes (eg: for customers).
Scheduling
Based on 1101 Slack reviews. Allocate resources by matching capacity and demand, by project, team, or department.
Critical Path
Based on 1076 Slack reviews. Automatically calculate the critical path for projects and update it when projects change.
Dashboards
As reported in 1096 Slack reviews. Deliver dashboards that display project data and KPIs in real time.
Workload (4)
Resource Allocation
Monitor resource allocation to identify shortages and adjust accordingly. This feature was mentioned in 1066 Slack reviews.
Workspace
Based on 1104 Slack reviews. Define customizable workspace for teams, departments, and external users.
Configuration
Provide drag and drop options to configure workspaces. This feature was mentioned in 1067 Slack reviews.
Insights
Monitor work accross the company and analyze performance. This feature was mentioned in 1060 Slack reviews.
Communication & Collaboration (3)
Communication Channels
Support multiple channels for internal and external communications. This feature was mentioned in 1239 Slack reviews.
Document Management
Allow users to share and collaborate on documents and files. 1130 reviewers of Slack have provided feedback on this feature.
Collaboration
As reported in 1196 Slack reviews. Help users meet, share workspaces, and collaborate on tasks.
Cost Management (3)
Project Budgeting
Based on 1049 Slack reviews. Associate a budget with a project and allocate it accordingly by task or resource.
Time & Expense
Track time and expenses associated with projects or tasks. 1049 reviewers of Slack have provided feedback on this feature.
Profitability
As reported in 1044 Slack reviews. Monitor project proftability by team or department.
Integration (3)
Front Office
Based on 1066 Slack reviews. Integrate with CRM, marketing, or customer service software.
Back Office
Provide integration with accounting software and ERP systems. This feature was mentioned in 1048 Slack reviews.
External data
As reported in 1039 Slack reviews. Connect to external data sources such as databases or BI software.
Communication (5)
Chat
As reported in 1118 Slack reviews. Provide live chat tools for instant messaging
Discussions
Ability to involve multiple users in public or private discussions This feature was mentioned in 1107 Slack reviews.
External
Allow external users to use chat and discussions 1030 reviewers of Slack have provided feedback on this feature.
Feedback
Provide functionality to create and manage polls and surveys This feature was mentioned in 1019 Slack reviews.
Announcements
Manage news and announcements by company or department This feature was mentioned in 1022 Slack reviews.
Content & Documents (4)
File Sharing
Based on 1060 Slack reviews. Documents can be shared between users and teams
Notes
User can share notes with colleagues or external users 1021 reviewers of Slack have provided feedback on this feature.
Search
Based on 1034 Slack reviews. Help users find documents and other types of content
Versioning
Keep track of document versions and related changes 984 reviewers of Slack have provided feedback on this feature.
Controls (5)
Custom Views
Based on 973 Slack reviews. Create personalized project views for collaboration
Followers
Based on 969 Slack reviews. Allow users to follow tasks which are not assigned to them
User Management
Based on 977 Slack reviews. Define and manage users access to documents and collaboration features
Calendars
Manage private and shared calendars and associated events 976 reviewers of Slack have provided feedback on this feature.
Public Sharing
As reported in 957 Slack reviews. Make project views available for the public.
Project Management (4)
Task Management
Based on 972 Slack reviews. Include features to create, assign, and manage tasks.
Planning
Deliver project plans that can be customized by users. This feature was mentioned in 958 Slack reviews.
Visibility
Provide visibility into collaborative processes accross the company This feature was mentioned in 968 Slack reviews.
Integration
Based on 964 Slack reviews. Provide integration with task management and project management software.
Remote Collaboration (4)
Alignment
As reported in 980 Slack reviews. Align remote employees with their colleagues and external users
Accountability
Define and track responsabilities for remote users This feature was mentioned in 954 Slack reviews.
Connectivity
Allow users to connect to tools that they use remotely 970 reviewers of Slack have provided feedback on this feature.
Offline Mode
As reported in 946 Slack reviews. Users can work offline and changes are synced when they back online
Generative AI (5)
AI Text Generation
Allows users to generate text based on a text prompt. 908 reviewers of Slack have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 904 Slack reviews.
AI Text Generation
Allows users to generate text based on a text prompt. 995 reviewers of Slack have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 992 Slack reviews.
AI Text Generation
As reported in 555 Slack reviews. Allows users to generate text based on a text prompt.
Generative AI - Business Instant Messaging (1)
Text Summarization
Based on 1479 Slack reviews. Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (4)
AI Powered Search
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. 1465 reviewers of Slack have provided feedback on this feature.
Smart Notifications
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. This feature was mentioned in 1471 Slack reviews.
AI Powered Language Translation
As reported in 1449 Slack reviews. Uses AI-powered language translation tools to translate messages in real-time.
Content Generation
Based on 1450 Slack reviews. Creates, assists, or automates the generation of text-based content within the platform.
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 873 Slack reviews.
Natural Language Interaction
Engages in human-like conversation for task delegation 865 reviewers of Slack have provided feedback on this feature.
Agentic AI - Enterprise Search Software (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 50 reviewers of Slack have provided feedback on this feature.
Multi-step Planning
Based on 47 Slack reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases 48 reviewers of Slack have provided feedback on this feature.
Adaptive Learning
As reported in 48 Slack reviews. Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting 48 reviewers of Slack have provided feedback on this feature.
Decision Making
Based on 46 Slack reviews. Makes informed choices based on available data and objectives
Agentic AI - Knowledge Base (3)
Adaptive Learning
Based on 185 Slack reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation 187 reviewers of Slack have provided feedback on this feature.
Proactive Assistance
As reported in 184 Slack reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Work Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 498 Slack reviews.
Multi-step Planning
As reported in 494 Slack reviews. Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 495 Slack reviews. Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation 495 reviewers of Slack have provided feedback on this feature.
Agentic AI - Project Collaboration (2)
Multi-step Planning
As reported in 421 Slack reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 423 Slack reviews.
Agentic AI - Workflow Management (7)
Autonomous Task Execution
Based on 273 Slack reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Based on 269 Slack reviews. Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 276 Slack reviews. Works across multiple software systems or databases
Adaptive Learning
Based on 274 Slack reviews. Improves performance based on feedback and experience
Natural Language Interaction
As reported in 273 Slack reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Based on 273 Slack reviews. Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 273 Slack reviews. Makes informed choices based on available data and objectives
Agentic AI - Audio Conferencing (2)
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 268 Slack reviews.
Decision Making
Makes informed choices based on available data and objectives 268 reviewers of Slack have provided feedback on this feature.
Agentic AI - Unified Workspaces (2)
Autonomous Task Execution
As reported in 389 Slack reviews. Capability to perform complex tasks without constant human input
Adaptive Learning
As reported in 387 Slack reviews. Improves performance based on feedback and experience
Action Item Detection - AI Note-taking Software (2)
Action Item extraction
Based on 10 Slack reviews. Helps in automatic extraction of tasks, deadlines, and follow-ups from meetings or conversations.
Summary Generation
As reported in 10 Slack reviews. Assists in generating concise summaries highlighting key action items.
Automatic Transcription - AI Note-taking Software (1)
Speech-to-text Transcription
Based on 11 Slack reviews. Enables real-time transcription of meetings, calls, and conversations.
Collaboration & Sharing - AI Note-taking Software (1)
Team-based Access
As reported in 10 Slack reviews. Enables real-time collaboration and share the files securely with the stakeholders.
Language & Accent Support - AI Note-taking Software (1)
Multi-Language and Accent Support
Supports multiple languages and accents across regions. This feature was mentioned in 11 Slack reviews.
Multi-Platform Integration - AI Note-taking Software (1)
Integrations
Integrates with webinar platforms, calendars, CRM platforms, and/or video conferencing platforms. 11 reviewers of Slack have provided feedback on this feature.
Privacy & Security Controls - AI Note-taking Software (1)
Access Control
As reported in 12 Slack reviews. Includes encryption and compliance with standards like GDPR and HIPAA.
Searchable Note Archives - AI Note-taking Software (1)
Semantic Search
Based on 10 Slack reviews. Enables keyword and semantic search across transcripts for easy retrieval.
Speaker Identification - AI Note-taking Software (1)
Speaker Recognition
As reported in 11 Slack reviews. Recognizes as well as labels different speakers for accurate attribution and context.
AI powered search - Enterprise Search Software (3)
Generative RAG (Retrieval augmented generation)
Embed generative (RAG) capabilities for enhanced answer generation using retrieved content 14 reviewers of Slack have provided feedback on this feature.
Relevance Tuning
Allow tuning relevance and ranking through machine-learning or Learning-to-Rank models 14 reviewers of Slack have provided feedback on this feature.
NLP & Semantic search
Based on 14 Slack reviews. Enable the system to understand and interpret natural-language queries
Compatibility - Enterprise Search Software (3)
File Types
Offers search for a variety of file types. 16 reviewers of Slack have provided feedback on this feature.
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications. 14 reviewers of Slack have provided feedback on this feature.
Global Language Support
Based on 15 Slack reviews. Ability to search in multiple languages without any additional work required.
Functionality - Enterprise Search Software (3)
Personalization
As reported in 15 Slack reviews. Gives the user targeted, personalized results based on their activity or preferences.
Search Analytics
Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc. This feature was mentioned in 14 Slack reviews.
Integrations
Ability to plug the search capabilities into other applications or tools. This feature was mentioned in 15 Slack reviews.
Search Queries - Enterprise Search Software (4)
Highlighting
Allows the user to see highlighted results to see which words or phrases match the search query. This feature was mentioned in 14 Slack reviews.
Faceted Search
As reported in 14 Slack reviews. Allows the end user to filter and refine search results.
Typo Tolerance
Based on 15 Slack reviews. Ability of search to handle typos.
Synonyms
As reported in 15 Slack reviews. Ability to define synonyms for search terms.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Document management refers to systematically organizing, storing, and tracking electronic documents. Learn more about its workflow, types, and benefits.
Our G2 guide on file sharing gives insights about what file sharing is, different ways of sharing files, its benefits for businesses, and best practices to follow while sharing files.





