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Loom Reviews & Product Details

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1 User Per Month

Loom Reviews (2,550)

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Reviews

Loom Reviews (2,550)

View 5 Video Reviews
4.7
2,550 reviews

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Zeno J.
ZJ
Zeno J.
Lead Developer
Computer Software
Enterprise (> 1000 emp.)
"Loom Makes Bug Walkthroughs Fast with Smart Summaries, Chapters, and Integrations"
4.5/5
What do you like best about Loom?

As a Lead Developer, I often need to explain bugs, review UI changes, or walk my team through new features. Loom has been really useful for this because I can quickly record my screen, talk through what I’m doing, and share a link, instead of writing long messages or trying to schedule yet another meeting.

What I especially appreciate is that Loom goes beyond basic screen recording. Features like Filler Word and Silence Removal help tidy up my recordings, and the automatic titles, summaries, and chapters make videos much easier to scan and revisit later. I also like Suggested Tasks, which pulls out action items from what I’ve recorded. The transcript editing feature is another highlight for me, since I can remove a specific sentence without having to scrub through the entire video.

On top of that, I use the Jira and Confluence integrations to share bug walkthroughs and keep technical explanations easy for the team to find and refer back to. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One thing I don’t like is that Loom’s automatic transcription isn’t always accurate. At times it captures the wrong words, especially when I’m explaining technical terms, code-related concepts, or other unfamiliar terminology. Because of that, I still have to go back and review the transcript and fix it manually, which cuts into the time the AI features are meant to save. Review collected by and hosted on G2.com.

RANJANA J.
RJ
RANJANA J.
Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simple Screen Recordings That Streamline Developer Communication"
4.5/5
What do you like best about Loom?

What I like most about Loom is how simple it makes communication through screen recordings. As a developer, I often need to explain application workflows, demonstrate bugs, walk through code changes, or share project updates with teammates. Instead of writing long messages or trying to arrange a call, I can record my screen with audio and share the link right away.

Another thing I find especially useful is that recordings can be rewatched whenever needed. For instance, when I share a technical walkthrough or explain a particular feature, teammates can pause, rewind, and revisit specific steps later if they miss something or want a quick refresher. This also makes Loom helpful for knowledge transfer and for onboarding new team members. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One area that could be improved is the editing functionality, since I sometimes need more flexibility to adjust recordings after I’ve finished them. Also, longer videos can occasionally take a while to process, which can slow things down when I’m trying to move on to the next step. Review collected by and hosted on G2.com.

Harsh S.
HS
Harsh S.
Founder
Small-Business (50 or fewer emp.)
"Loom Makes Screen Recording and Sharing So Much Easier"
5/5
What do you like best about Loom?

Instead of writing long explanations or arranging a meeting, I can simply record my screen, explain what I'm doing, and share the video through a link. It's especially useful for explaining website issues, showing SEO-related work, sharing instructions, or explaining something to a client or team member. I also like that I can record my screen along with my camera, which makes the communication feel more personal. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One thing I dislike about Loom is that its video editing options are quite basic. Sometimes I just want to make a few changes to a recording, remove unnecessary parts, or adjust something, but the editing tools feel limited. I also feel that the free plan has restrictions that can become frustrating if you use Loom regularly. Another issue is that longer recordings can sometimes take time to process or upload, especially with a slower internet connection. Review collected by and hosted on G2.com.

Santhoshi K.
SK
Santhoshi K.
Software Test Engineer
Mid-Market (51-1000 emp.)
"Loom Makes Bug Reporting and Team Knowledge Sharing Easier"
4.5/5
What do you like best about Loom?

What I like most about Loom is how easily I can explain something through a screen recording instead of writing long descriptions. In my QA work, I often need to report issues to developers, and a short video showing the actual steps, behaviour and issue makes everything much clearer. It helps developers understand and reproduce the problem without going back and forth asking for more details. I also like that I can quickly record my screen using the Chrome extension without setting up a separate meeting. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One thing I sometimes find inconvenient is that longer recordings can take some time to process and become available. Also, managing and finding older recordings can be a little difficult when there are many videos. It would be helpful to have better organization and search options. Apart from these minor points, my overall experience with Loom has been good. Review collected by and hosted on G2.com.

Shiva Prasad B.
SB
Shiva Prasad B.
Chief Marketing Officer
Small-Business (50 or fewer emp.)
"Easy Screen Recording and Sharing That Makes Remote Communication Clearer"
4/5
What do you like best about Loom?

What I like most about Loom is how easy it is to record and share videos instead of explaining everything through long emails or messages. It is especially useful for sharing screen recordings, explaining tasks, giving feedback, and communicating updates with team members. It saves time and makes communication clearer, particularly when working with people remotely. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One thing that could be improved is the video processing and loading time, especially when recording or sharing longer videos. Sometimes, managing and organizing multiple recordings can also become a little difficult. More storage flexibility, better organization options, and smoother video processing would make Loom even more convenient to use. Review collected by and hosted on G2.com.

Rishi G.
RG
Rishi G.
Web Developer
Computer Software
Mid-Market (51-1000 emp.)
"Less Meetings, Easier Daily Work: Saving Time as a Developer with Loom"
4.5/5
What do you like best about Loom?

The best thing about Loom is how easy it is to record my screen with the Chrome extension and share the video with teammates or clients. As a software developer, I often need to explain workflows, share project updates, or provide KT. Instead of scheduling calls and repeating the same explanations, I can quickly record my screen with audio and video and send it out. People can watch it whenever it’s convenient for them, which saves me a lot of time. I also appreciate how simple Loom is to set up, along with its reasonable pricing. Overall, it’s made my day-to-day communication and knowledge sharing much smoother. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Honestly, I haven’t found many drawbacks with Loom. The only thing that’s a bit frustrating is that if I make a mistake while recording, I sometimes have to go back and edit the video again, which can be pretty time-consuming. Other than that, my overall experience has been really positive, and I genuinely like almost everything about Loom. Review collected by and hosted on G2.com.

JUAN PABLO  G.
JG
JUAN PABLO G.
Soporte tecnico
Mid-Market (51-1000 emp.)
"Impressive AI Features and Useful Integrations in a Minimalist Interface"
5/5
What do you like best about Loom?

The most impressive aspect is its AI features, as it can help you add titles, summaries, notes, and remove filler words. Its interface is minimalist and very intuitive, providing a great experience. Its performance in uploading and processing videos is very good, and its integrations with other platforms like Jira or Gmail have been very useful to us. Review collected by and hosted on G2.com.

What do you dislike about Loom?

What I like least is that in the free version, the maximum video duration is 5 minutes, so in my case, where I need to make longer recordings, it was necessary to quickly purchase a paid version. The price is justifiable, although user fees have increased, initially it was a considerable investment for us. Additionally, support for standard accounts is via ticket and can be slow. Review collected by and hosted on G2.com.

Gemma P.
GP
Gemma P.
Gemma Pybus
Small-Business (50 or fewer emp.)
"Intuitive, Affordable Video Platform with Powerful Transcript and Subtitle Tools"
5/5
What do you like best about Loom?

The platform is easy to use, and it’s straightforward to share videos with external viewers. The user interface is clear and consistent, and the tools for refining transcripts, preparing subtitles, and removing breaks or repetition are genuinely helpful as I work to create professional-looking—and professional-sounding—videos. Performance has been consistently strong, and the product remains affordable, even with the changes that came with its migration to Atlassian. Because it’s so intuitive, I haven’t needed to contact support; however, each time I log in I’m shown helpful hints and tips that continue to guide my onboarding and help me get more out of the platform. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The price increased when it moved to Atlassian, and I don't feel as though this was clearly communicated with me. However, the platform remains an invaluable tool, despite this. Review collected by and hosted on G2.com.

ISAI EMMANUEL R.
IR
ISAI EMMANUEL R.
soporte tecnico
Mid-Market (51-1000 emp.)
"Intuitive App to Store Your Videos in the Cloud"
5/5
What do you like best about Loom?

It's an app that is very intuitive and allows you to store your recorded videos in the cloud. Review collected by and hosted on G2.com.

What do you dislike about Loom?

What I really don't like about Loom is that the free version limits you a lot: it only lets you record five minutes per video and also restricts the amount you can store. Moreover, sometimes when I finish recording, it gets stuck processing the video or fails to render. And, as if that weren't enough, if I have a lot of things open on the computer, it slows down significantly while I'm recording. Review collected by and hosted on G2.com.

Grzegorz K.
GK
Grzegorz K.
Head of Administration
Small-Business (50 or fewer emp.)
"The Ultimate Tool for Asynchronous Work."
5/5
What do you like best about Loom?

What I love most about Loom is how effectively it kills the “quick sync” meeting. It bridges the gap between a sprawling email that’s too confusing to read and a live video call that would disrupt everyone’s deep-work schedule.

Being able to record my screen while my voice and face add context also eliminates the tone ambiguity you often get with text. Whether I’m walking a client through a complex dashboard, pitching a new design concept, or showing a developer exactly how to reproduce a bug, a two-minute Loom can do the job of a thirty-minute Zoom call.

The best part, though, is the zero-friction sharing. The moment I hit stop, the link is already on my clipboard and ready to drop into Slack or an email. It removes the tedious rendering and uploading steps and makes asynchronous communication feel genuinely personal and instantaneous. Review collected by and hosted on G2.com.

What do you dislike about Loom?

My biggest frustration with Loom is the pressure to nail everything in a single, continuous take. The built-in editing tools feel very bare-bones, mostly limited to trimming the beginning or end, or cutting out an awkward section in the middle. If I stumble over my words, click the wrong tab, or a notification pops up halfway through a five-minute explanation, it’s usually quicker to scrap the whole video and start over than to try to do a clean edit within the platform. Review collected by and hosted on G2.com.

Questions about Loom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

SR
Steven Reich
•
Last activity 30 days ago

What's the easiest way to splice two videos together?

2 Upvotes
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Naveen G.
NG
Naveen Goyal
•
Last activity 4 days ago

How do you manage Loom’s free-plan limits and keep recordings organized?

Pricing Options

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$15.00
1 User Per Month

Business + AI

$20.00
1 User Per Month
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