Loom Reviews & Product Details

What I like about Loom is that it allows me to easily create screen recording videos for websites, issues, bugs, and demos. I can quickly share these videos with others so they can clearly see the details and understand the context without confusion. It also integrates with my calendar, which lets me sync and manage my scheduled meetings directly in Loom. Additionally, Loom saves time by reducing the need for long meetings or back-and-forth messages, since everything can be explained clearly in a single video. Review collected by and hosted on G2.com.

One thing I dislike about Loom is that it can feel slightly complex for first-time users. When I start recording, it's not always clear whether my audio is being recorded correctly. which can be confusing. Also, if I record a long video, it takes more time to process before it's ready to share. Another small issue is that if I make a mistake while recording, I usually have to re-record the entire video instead of easily editing small parts. Other than these points, I don't have any major dislikes about Loom. Review collected by and hosted on G2.com.

I have been using Loom for more than 3 years now and the most interesting part of this software is that it helps us in recording our videos from the front camera along with screen recording from our mobile phones and the complete content if being generated and uploaded in the cloud storage of Loom and then it can be shared with the help of link to our team members. This makes the process of video communication much easier. Review collected by and hosted on G2.com.

One of the major challenge that I faced while working with loom in our business was that whenever I recorded long videos the complete time in uploading and link generation also become too long and the software always put a limit in the long video durations so it is good tool mainly for short video sessions. Review collected by and hosted on G2.com.

The app is extremely easy to set up and use. It allows you to record your screen effortlessly and share the recording with your clients. Rather than scheduling a "quick call," Loom improves asynchronous meetings by enabling you to share your screen and add comments. I find this especially effective when I need to share my thoughts, feedback, or opinions on a piece of content. Review collected by and hosted on G2.com.

The five-minute video limit on the free plan can be challenging at times. It would be helpful if this restriction were increased a bit. Review collected by and hosted on G2.com.

What I liked best about Loom was how simple and reliable it used to be for quick screen recordings and sharing links. But since Atlassian bought it, it has gone downhill. It feels more buggy, less consistent, and not nearly as smooth to use as it used to be. Review collected by and hosted on G2.com.

What I dislike most is that it’s no longer dependable for something as basic as recording and sharing a video. Since Atlassian bought Loom, the experience feels clunkier and more glitchy, and I can’t trust it to work smoothly when I need it.

Customer support also left a bad impression. When I reached out, the response focused on policy more than the fact that the software was not working for me. Be wary before purchasing. If you run into issues and are past 30 days, you may be stuck with a product that does not work and no refund options. Review collected by and hosted on G2.com.

Loom is incredibly easy to implement, and using it is even simpler. The setup process takes just 2 clicks, 1 if you integrate via Chrome. I use Loom with my team daily because it saves us a significant amount of time. Rather than spending hours in meetings, we simply share screen recordings of our work, along with our own voice narration to highlight important points. Loom has become an essential part of our digital content creation workflow. Review collected by and hosted on G2.com.

The only issue I have is that their customer service support seems to be out in space somewhere, totally unreachable. Review collected by and hosted on G2.com.

Loom is a software that help us in recording our mobile screen and after recording the screen it generates automated link that can be shared through email or WhatsApp to all of our employees so that the can access the video without even downloading. This software makes the video detailing process much easier for us. Review collected by and hosted on G2.com.

There are two types of main disadvantages that I have face while using a loom as this software has Limited number of video that can be generated and shared with the link to our employees and there is always a limit on the number. The second one is you will need a strong internet connectivity or 5G network in your area so that this software can process efficiently Review collected by and hosted on G2.com.

For our dispersed team (we’re across three time-zones), Loom has been a game-changer in reducing “meeting fatigue”. Instead of dragging everyone into synchronous calls, I’ll record a 3-4 minute Loom video: walkthrough a change, highlight a new feature, show my screen + voice. The magic is two-fold:

- Viewers can watch when convenient and rewind to the exact moment they didn’t understand—so fewer follow-up emails.

- I can reuse recordings across projects (e.g., onboarding) rather than reinventing the wheel each time. Also, the “who watched and when” analytics give me visibility into engagement—which was missing in our old process of emailing a PDF update. Review collected by and hosted on G2.com.

A few of our field-team folks have said the buffered video stalls, which interrupts the “watch on the go” benefit we were hoping for. Additionally, because it’s built for speed over deep editing, if I need fine-grained video editing (cutting between multiple scenes, layering graphics) I still end up moving to a dedicated video editor. So for “quick and clear” it’s excellent; for “studio-grade polished”, less so. Review collected by and hosted on G2.com.

Loom is a unique software that help us in recording through camera and screen at the same time. We use this tool majorly when we try to explain some presentation or documents to our team member and need to record everything along with screen of the whole session then we prefer using loom in such cases for our business. Review collected by and hosted on G2.com.

One of the main disadvantage that I have faced while using Loom is that whenever the internet connection was weak this software started lagging and the quality of video that it recorded that time also drops down too much. Review collected by and hosted on G2.com.

Loom is a user-friendly, intelligent screen recorder for individuals and businesses. It is free and easy to use. I can take screenshots, record windows and video messages, and edit videos like a pro. Review collected by and hosted on G2.com.

I shared some videos with teammates. Still, it shows that the videos are not shared. I don't know why. Review collected by and hosted on G2.com.

Loom is the software that we use for digital recording on our mobile and pc devices. This software helps us in doing both the screen and camera recording simultaneously so that we can be able to brief on detail that what going on the video and also record it. These videos can easily be communicated to the other team members when needed. Review collected by and hosted on G2.com.

The main challenge with loom is that there are limited video recording available in the free plan also it needs a strong internet connection for the complete video uploading, if there is no proper internet connection available then this software will be your no use as it will start lagging a lot and also you cannot access old files. Review collected by and hosted on G2.com.