--- title: Loom Reviews meta_title: 'Loom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2408 reviews by the users' company size, role or industry to find out how Loom works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 2408 scale: '5' date_modified: '2026-06-26' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Loom Reviews **Vendor:** Atlassian **Category:** [Video Communications Software](https://www.g2.com/categories/video-communications) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,408 ## About Loom Loom is video communication that moves work forward. Think of Loom as a tool that transforms how you share and understand ideas. Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation. And when you do need to meet live, Loom AI for meetings automatically records, organizes, and delivers AI-powered recaps, creating a searchable library of knowledge and insights. Key Features: ✔ Free screenshots: capture, edit, & share high-quality screenshots with a link ✔ AI-powered transcriptions and closed captions: available in 50+ distinct languages ✔ Video-to-text: automate documentation, messages, bug reports and more with a single click ✔ Loom AI for meetings- meeting notes, action items, and recap emails ✔ Instant screen and camera recording ✔ Easy editing: trim and stitch, edit like a word doc, annotate, and add overlays to your videos ✔ Viewer insights & engagement tracking ✔ Secure sharing with password protection & domain management Loom is for all kinds of teams, helping everyone from remote collaborators to educators communicate effectively. Whether your team is five or 50,000 strong, millions across 400,000 companies choose Loom to stay connected and share information effortlessly. ## Loom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Loom, enabling seamless video sharing and enhanced communication effortlessly. (314 reviews) - Users value the **easy recording** feature of Loom, enhancing clarity in communication and saving time on explanations. (260 reviews) - Users appreciate the **ease of screen recording** with Loom, saving time on meetings and enhancing communication with clients. (203 reviews) - Users appreciate the **easy sharing** capabilities of Loom, allowing quick communication and collaboration across their global team. (185 reviews) - Users love Loom's **quick video recording** that enhances communication, saves time, and simplifies explanations effectively. (170 reviews) - Users value Loom for its **time-saving capabilities** , significantly reducing the need for meetings and streamlining communication. (155 reviews) - Users appreciate the **simplicity and efficiency** of Loom for enhancing communication and reducing unnecessary meetings. (144 reviews) - Quick (129 reviews) - AI Integration (127 reviews) - Video Content (115 reviews) **What users dislike:** - Users experience **recording issues** with Loom, such as delays in starting and confusion over which screen is being recorded. (143 reviews) - Users feel that Loom's **limited features** , such as downloads and branding options, hinder their creative potential. (82 reviews) - Users find that Loom's **slow loading** can hinder productivity, especially with longer recordings and unstable internet. (64 reviews) - Users feel the **limited free version** restricts recording time and editing options, impacting overall video quality. (61 reviews) - Users face challenges with **video management limits** , performance issues, and inaccurate transcripts affecting their workflow and usage. (56 reviews) - Users experience **slow performance** with Loom, particularly during internet disruptions and lengthy video processing times. (55 reviews) - Limited Editing (54 reviews) - Users often experience **poor video quality** with Loom, especially during longer recordings or uploads, affecting their overall experience. (53 reviews) - Limited Free Services (48 reviews) - Meeting Limitations (47 reviews) ## Loom Reviews ### 1. I hardly waste time typing something out now! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Loom?** How quick and easy it is to just hit record and share. **What do you dislike about Loom?** I had a few minor bugs, but they seem to have been resolved now so as it stands there's nothing I dislike! **What problems is Loom solving and how is that benefiting you?** Instead of trying to type out a problem, or get everyone in the same meeting to run-through a design, you can just create a Loom and then move onto something else. ### 2. Easy and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Loom?** Options it delivers: Screen recordin, with and without voiceover, with and without self vifdeo, etc. **What do you dislike about Loom?** Can't think of something. I have a good experience with loom, both paid and free. **What problems is Loom solving and how is that benefiting you?** Replaces unnecessary meetings, especially for feedback and can be watched a couple of times for reference. Especially with different timezones among the team. ### 3. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Loom?** Makes communicating visual information very easy and cuts the amount of meeting you have by at least 20%. **What do you dislike about Loom?** 5 minutes is sometimes not enough time... though I could just pay! **What problems is Loom solving and how is that benefiting you?** Communicating visual information or data easily. ### 4. Loom is a fantastic time saver for both me and my clients **Rating:** 5.0/5.0 stars **Reviewed by:** Joe G. | Web Design Agency Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** I use Loom every day to record video tutorials or short informational videos for my clients and potential clients. It has saved me an enormous amount of time, and the feedback I get from my clients is that they love the videos! Although I rarely edit my videos, I know there are also a lot of other features available with Loom such as AI tools, snipping your video, transcripts, commenting and much more. Overall, it's a fantastic scren recording tool. **What do you dislike about Loom?** There is nothing in particular I dislike about Loom. **What problems is Loom solving and how is that benefiting you?** Loom allows me to quickly help my clients by recording video tutorials that save me time and are also of great value to my clients. ### 5. Loom is great to explain things. **Rating:** 4.5/5.0 stars **Reviewed by:** Fred W. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** I like it to explain things on my computer which would be hard to do by email or phone call. Also my boss uses it to give me instructions on a project and I can review it constantly if I miss something or need a reminder. **What do you dislike about Loom?** No problem. It's works great for my purpses. **What problems is Loom solving and how is that benefiting you?** Just help me to explain a project or a report easily. ### 6. Easy Tool for Quick Recording **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Loom?** It is ready to go at a moment's notice and I can use it in multiple ways depending on what I need to record (desktop app, chrome extension). Editing is extremely easy. Actually, it is all extremely easy for someone who has never used editing software before! Submitting a ticket was very easy and they resolved my issue within an hour the one time I did need back-end assistance, very good support here! **What do you dislike about Loom?** Sometimes there are delays when trying to go edit a video I just recorded or uploaded. Other times this happens randomly and I will have to just wait it out. Videos will sometimes only play the first few secondsd or loop them. I will then have to wait until the issues resolve themselves before I can get back to work on the video. **What problems is Loom solving and how is that benefiting you?** Loom allows me to screen record and edit easier than other tools with less interruption to the creation flow. The features in the recording software itself are great without being overwhelming for someone who doesn't actually know how to video edit. ### 7. Ease of Quick Communication! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Loom?** I love how simple it is to record a quick video and be able to share it with the customer. While that's my primary use, I sometimes use it internally to get coworkers on the same page. After receiving a Loom video, a customer stated that they wanted to start using it as it helped communicate to them what needed to be done. **What do you dislike about Loom?** The 25 video limit for the free account. It still is usable but just limits you if you need to save multiple videos at one time. **What problems is Loom solving and how is that benefiting you?** Instead of having to type out a whole email to a customer (and still possibly miscommunicating!), I can quickly record a video of the issue (with the correct context) and send it to the customer. It gets us on the same page very fast. I can also see if the customer has watched the video or not and can follow up with them if they haven't accessed it yet. ### 8. Easy to use and improves productivity with summaries and transcripts. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** Not only is it helpful for recording my screen or presentation, but it is also helpful for dialogue and capturing all my thoughts and creating a summary and also transposing it into a transcript. It's easy to see who see who has seen your video and also easy to share. **What do you dislike about Loom?** I wish that I could set my settings to private before recording the video or have that option and make it public afterwards. **What problems is Loom solving and how is that benefiting you?** It is a great tool for processing my thoughts and reflections on some work I am doing in a free-flowing manner. it is also an easy way to share problems I'm having on a tech sense with my team. ### 9. Loom is a Boom! **Rating:** 5.0/5.0 stars **Reviewed by:** Dom d. | Real Estate VA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Loom?** One of the standout features I appreciate about Loom is its user-friendly interface. It's incredibly intuitive and straightforward to use, making it a breeze to create and share videos. Additionally, the speed at which Loom allows me to record and share information is impressive, saving me valuable time in my commercial real estate work. Overall, its simplicity and efficiency in conveying information make it a valuable tool in my professional toolkit. **What do you dislike about Loom?** One aspect I find less favorable about Loom is the somewhat limited editing options available for videos. While it excels in quick and easy recording and sharing, the editing capabilities are somewhat basic. It would be helpful to have more advanced editing features to refine and customize videos further, especially when creating content for commercial real estate purposes. **What problems is Loom solving and how is that benefiting you?** Loom solves the problem of efficient video communication in commercial real estate, benefiting me by enabling remote collaboration, simplifying documentation, aiding in training, and saving time. ### 10. Just another review for you **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Loom?** I love that I can click a button and record everything I need to, its easy to stitch videos today and the new AI summary is very cool **What do you dislike about Loom?** - The load time to upload videos, even small 30 sec ones has significantly increased lately and the fun of quick sharing videos is gone :( - I would love it if you guys can help create video streaming content - Better ways to add backgrounds for explainer videos - I cant custom add backgrounds right now - I dont like your file management right now, its very clunky, sorry, I wish I could explain better but something about the design is too heavy. - Embedding - ability to embedd loom videos on websites without having to download, upload on youtube and then embed them. **What problems is Loom solving and how is that benefiting you?** Loom really helps me share explainer videos with my team and clients ### 11. Easy and intuitive to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Loom?** Working in customer success, I take numerous screen recordings per day and used to do it via regular screen capturing tools, but they saved heavy files on my pc which I often had to upload to cloud in order to share them with the team. I love that I get a web link with Loom, which also sums up the topic of the recording in the name so at the end of the day I don't have to re-watch everything to distinguish between the different recordings. We also work with sensitive data at times so I love the option of pausing the recording when reviewing smth related to client's personal information. **What do you dislike about Loom?** No downsides so far, super useful and easy to use. **What problems is Loom solving and how is that benefiting you?** Quick and easy screen recordings stored in cloud and so easy to share. ### 12. Good potential app/web, but needs to be improved **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2024 **What do you like best about Loom?** The beginner-friendly of UI/UX design iis certainly the first thing I noticed from it. Also the feature where we can show our whole face, voice, presentation, and/or only show one part of them with some specific creative backhround theme is really vital to make the video more interactive. Not to forget the Speaker Note which is a big fruitful feature for me as I may need to talk about many things and to keep me remember about the things I would like to address on a video. I would also appreciate the Loom Support which has been very responsive and helpful to help me figure things out regarding my Issues of the Loom bugs. **What do you dislike about Loom?** I faced some bugs where I showed my voice only and I used the Speaker Note feature. After I reached 10 seconds usually there will be a bug notification and it is automatically going to be ended. After I asked to the Loom Support, they said it was due to the Speaker Note feature which I used and it had been making me a little frustated since I needed to use both features. Additionally, there are still numerous features that need to be added for free on Loom such as Remove Background Noise Manually for Some Specific Clip of Videos Only. In my case, it was only happened in the middle of the video duration due to my loud Mac fan although I tried with the Automatic Remove Background Noise feature, however it made my whole video messed up and could not be heard properly, specifically the part where I was showing my video projects during the video recoding for an interview. I also tried the touch-up apperance yet nothing really changed on my apperance for the video (it could be edited once the recording is done). Hopefully Loom Team could really improve all of these sonce I can really see that Loom has a good potential for people worldwide to be used, especially if the main vital features are available to be used for Free. **What problems is Loom solving and how is that benefiting you?** The Loom support had been very responsive in trying to solve my problems by asking me to do specific things which I needed to send them through e-mail and provided me with steps and potential cause which really help me to figure out of the reason I faced such issue when I was using Loom for recording my video. ### 13. Easy to use for a beginner like me... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Loom?** I like the feature that you can move around the face bubble in a recorded presentation **What do you dislike about Loom?** The cost could be lower for someone like me who may not use it for presentations often. **What problems is Loom solving and how is that benefiting you?** I'm able to create a course with the features I want in this product. ### 14. very useful tool for communication **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Account manager w Survicate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** cannot count how many times Looms have saved me the trouble to explain in written format an issue. Or how useful it is to demonstrate a new feature or a certain product area that would take forever to put into writting **What do you dislike about Loom?** not sure, haven't stumble on thing that would make me dislike it. **What problems is Loom solving and how is that benefiting you?** quick delivery and emmidiate value. ### 15. useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2024 **What do you like best about Loom?** the application is very easy to use, conforatable and makes easy to share the videos just after recording them **What do you dislike about Loom?** i like everything in the app, its amazing **What problems is Loom solving and how is that benefiting you?** for avoiding meetings with clients and to keep the team aware of news ### 16. The best platform to record and share videos. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Loom?** Easy to use, practical, good aesthetics in its interface, intuitive, useful. **What do you dislike about Loom?** Loom has no flaws from my experience. **What problems is Loom solving and how is that benefiting you?** It helps me share processes with my team and clearly exemplify situations with other teams I interact with. It also helps me give clearer explanations to our clients. ### 17. Loom is the pinnacle of product development **Rating:** 5.0/5.0 stars **Reviewed by:** Victor G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Loom?** Simplified video recording and sharing, amazing AI assisting features like transcript, video editing through transcript, auto generating action documents **What do you dislike about Loom?** Sometimes the chrome app pop up is a bit annoying, but it's also easily dismissable **What problems is Loom solving and how is that benefiting you?** Capturing and sharing videos. As a remote professional, I often need to record and share videos to ensure optimal communication over more complex topics. Loom saves me a good amount of time (and hard drive space) in the process, because recording videos is easy and I can share them instantly with only a few clicks. No more downloading / uploading huge files. ### 18. Saves so much time! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon V. | Co-Founder and CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Loom?** I like the Chrome extension because it makes it so simple to create a quick Loom video from any application. **What do you dislike about Loom?** There is nothing I don't like about Loom. **What problems is Loom solving and how is that benefiting you?** I can easily create demo followup videos and instructional vidoes for clients. ### 19. Loom is easy to use, but unfortunately my computer works louder as soon as I use Loom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** It's easy to use and record and send videos. I like the Gmail-integration "add last recording" directly in the e-mail-window. I use it every day. I received quick answers when I contacted the support. It's easy to start recording a video and then directly share it without waiting for a long time, easy implementation. **What do you dislike about Loom?** My computer works louder as soon as I am on the Loom website or when I use the recording app. And sometimes it works slower. As soon as I close Loom (app or the website, both), my computer is quiet again. **What problems is Loom solving and how is that benefiting you?** It's a more personal way to communicate and send messages than just sending e-mails without a video. I use this to find customers. Besides this I also use it to explain something to my friends e.g. where to find something on the computer or where to find settings. ### 20. Great tool - but some extra features would be great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2024 **What do you like best about Loom?** I love that I can explain everything visually and clear to anyone. **What do you dislike about Loom?** That you could add clips in the middle of a video and not just the start or the end. Sometimes I might forget a point to mention and if it's going to a client it doesn't make send to be randomly tacked on the end where I can put it more in the middle. **What problems is Loom solving and how is that benefiting you?** Explaining thing to our team giving updates especially because we live around around the world as digital nomads, or using as a pitch tool with new clients. ### 21. A very reliable an useful tool for anyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** I love how quickly you can start and stop the recordings making it a very useful tool to give feedback, review a project, give instructions, etc. I rreally like the amazing quallity of video and sound of the videos. **What do you dislike about Loom?** That we have very few free videos of 5 min :( **What problems is Loom solving and how is that benefiting you?** We no longer need to have hour long meetings or join a zoom to review something. I can just send a quick video and that's it! Also you can re-watch videos as many times as you need so no information is ever lost. ### 22. Very useful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Loom?** easy to use, no bugs and convenient, so recommended! **What do you dislike about Loom?** Everything is fine, there aren't any issues. **What problems is Loom solving and how is that benefiting you?** a lot of screenshots or emails are avoided. Instead quick screencast is very fast and effective. ### 23. Changed the way businesses operate remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Loom?** The ability to share my screen, record a process, or eliminate the need for a meeting- and the Chrome extension makes it a breeze. **What do you dislike about Loom?** The only downside I've found is the free account maxes at 25 videos, but for frequent users, paying for an account makes sense **What problems is Loom solving and how is that benefiting you?** Allows me to explain projects and give details in far less time than writing an email or slack message. ### 24. MAKE IT WORK **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** I like that I can see when/who has watched my looms, and viewers don't have to sign in or have a passcode **What do you dislike about Loom?** It sucks; the audio quality is shit even with upgraded hardware; I have recently started using zoom (YES, ZOOM!) to record videos that need to go to stakeholders and sharing the passcode because it's the only way the audio could be understood.... *using the same exact hardware*. It is unusable to me for any recording that must go to an external audience. **What problems is Loom solving and how is that benefiting you?** None at the moment, to be honest ### 25. Awesome and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** Loom is super easy to use and works well when you have clients and staff around the United States, makes everythign more personable **What do you dislike about Loom?** I havent found any thing I dont like .. but if you do watch their tip and educational videos **What problems is Loom solving and how is that benefiting you?** It cuts down on meeting when clients are super busy!! ### 26. Loom Review **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsey S. | Agency Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Loom?** Loom is a fantastic product. I use it often for short how to videos to record my screen and use as a training tool. **What do you dislike about Loom?** At this time I do not have a dislike about Loom. **What problems is Loom solving and how is that benefiting you?** It helps from a training perspective, being able to send a how to video for my team to reference after the fact and saves time from having to show them again. Plus it gives an actual visual of the screen, where I am clicking, and how to do that specific thing. ### 27. Really good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** Great quick way how to record what I need - instructions, bugs in software, etc. Videos are stored forever for a reasonable annual price. Also the AI features with titles and descriptions is nice to have! **What do you dislike about Loom?** I have lots of videos and the browing of them is bit complex. Could have more guidence to categorizing the videos or adding them to folders as soon as its recorded to help keep track later. Sometimes Loom's a bit slow, and sometimes the AI titles dont appear. **What problems is Loom solving and how is that benefiting you?** Making instructions scalable for clients and colleagues, reporting bugs in software, giving reports to team asynchronously. ### 28. Very good and efficient way to communicate with your audiance. **Rating:** 5.0/5.0 stars **Reviewed by:** Mario Z. | Customer Succes Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** It works real smooth. I had the chance to try the AI functionality and that was amazing good. **What do you dislike about Loom?** The functionality what i can't use bc of extra paid licence. The price of using the AI functionality is to high for our team. **What problems is Loom solving and how is that benefiting you?** Customers have a very good understanding of what ### 29. Incredible b2b product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Loom?** It's super fast, it's easy to stitch videos together, the videos upload very fast as well. they adopted AI super quickly -- the AI naming is awesome and summaries are decent, too. **What do you dislike about Loom?** I wish it were a bit more clear which screen I am recording. On rare occasion I think I'm recording one screen and then I finish the video and I recorded the other screen which was wrong. CRUSHING experience!! Google Meet does a great job of making it clear which screen you're sharing during a meeting. **What problems is Loom solving and how is that benefiting you?** Presenting asynchronously to save time and meetings ### 30. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Loom?** I love using Loom! My position includes a lot of communication with customers as well as the support department, and Loom makes it really easy to convey ideas on the go. I use Loom on a daily basis, more than once a day. I also really love that it's quite easy to edit videos before sharing them. For example, I use this feature when I'm recording an error message, but don't know when exactly it will occur, so I just crop the part when it occurs later on. At our company, we have integrated Loom with other software we use, such as Okta and Slack, and I personally integrated it with Google Chrome. On the other hand, I still use the application, instead of those extensions, as it grants the ability to quickly capture recordings from different screens. **What do you dislike about Loom?** The only thing I don't like about Loom is that its application errors out quite frequently, so you need to restart it a bunch of times. Other than that, everything else works perfectly for me! So if they work and improve the performance of the application, it will become a 10/10 product! **What problems is Loom solving and how is that benefiting you?** I communicate with customers and the customer support department a lot. Loom provides me with an opportunity to save time by recording a quick video - this way I don't deal with meet&greet and additional questions that my colleagues might have during meetings. With Loom, I record everything I was going to say during a meeting, and it is usually enough. Sometimes customers/colleagues may have a small question, which is quickly resolved by commenting on the video. So, Loom helps me to save time immensely! ### 31. Simplifies directions and miscommunication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** I used it in every aspect of my work—from explaining to my designers what the client is thinking regarding art direction to showing my developers where website fixes need to occur. It is incredibly useful. And, of course, clients—I use it to explain new concepts or instructions for viewing whatever digital asset we are sending them for their input and/or review. **What do you dislike about Loom?** Seriously - nothing. The AI editor makes it easy to edit the video after the fact - to eliminate all downtime or any fumbling that may have occurred, **What problems is Loom solving and how is that benefiting you?** Helping to communicate ideas or fixes or both... ### 32. I love Loom! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Loom?** I love Loom, It's very easy to record and share. I use it with clients and to collaborate with the team. It makes the job a lot easier when you work remotely. **What do you dislike about Loom?** I can't find anything... It's super helpful. **What problems is Loom solving and how is that benefiting you?** It's good for remote and async collaboration ### 33. Childcare Coordinator Team Lead **Rating:** 5.0/5.0 stars **Reviewed by:** Aldo C. | Team Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Loom?** The facility to create videos, the extension you have available in Google Chrome and how easy is to teach someone on how to create videos. Also, that you are able to see who saw the video of they created an account using the invite **What do you dislike about Loom?** That after you create a video if you want to download the video you have to go to your library first and then you will be able to use that option **What problems is Loom solving and how is that benefiting you?** Save unnecessary meetings and in case people forget about what was discussed they can go back and see it again so definitely save time ### 34. Great Recording Service **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela S. | Office coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Loom?** Is super easy to use, and the platform is user-friendly. It saves lots of time when I'm traying to explain a process or procedure to someone on our team. I use it on weekly basis and works smoothly. **What do you dislike about Loom?** Sometimes I have to reboot it because is not loading properly **What problems is Loom solving and how is that benefiting you?** Saving time when explaining progress on a task or processes inside our team ### 35. Our client support team uses loom both internally and externally to send troubleshooting videos. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** Loom is great for our support team. We are able to save meeting time by recording videos to provide to our clients to assist them in troubleshooting their issues. We also use it internally as a company so our co-workers can watch the video when they are able and even rewatch it should they need to reference it again. **What do you dislike about Loom?** Sometimes my camera icon changes screens during my recording but this could be a user issue. **What problems is Loom solving and how is that benefiting you?** It is very time saving for our busy team. ### 36. Very useful add on! They don't try to manipulate you with their free services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Loom?** Very useful and has good features. They don't try to force you to buy it when you don't need it yet. I switched to this from Screencastify because Screencastify decided to try to strongarm everyone into paying even for the basic free stuff by putting a lifetime limit of 10 free videos instead of 10 concurrent videos. Loom has better features and they have a very robust free tier for those who only need to do an occasional screen recording and their premium services look like they would be extremely useful for those who need to do screen recordings regularly for work or business! **What do you dislike about Loom?** I haven't found anything I dislike about their services yet. **What problems is Loom solving and how is that benefiting you?** I've primarily used it for screen capture for submitting customer service requests for other software that I use as it allows me to easily record what is happening and walk through a glitch or bug so the development team can see exactly what the problem is and correct it without trying to guess what I'm talking about ### 37. Content Creator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Loom?** It was very easy to use and I could easily add the videos to my emails for clients **What do you dislike about Loom?** I didn't like that if someone didn't have the link they couldn't find my material **What problems is Loom solving and how is that benefiting you?** It was helping my screen share and be able to provide the video tutorial to clients ### 38. Innovate time saving tool **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | CX Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** It's so intuative, the new additions with AI Summaries is so impressive 🤯 it's made our lives so much easier. We are a global company and to be able to share info overnight with our other users rather than back and forth with emails is so great. I love it **What do you dislike about Loom?** Why more businesses aren't using it rather than booking in meetings. **What problems is Loom solving and how is that benefiting you?** it's reducing confusion around issues when working with devs and PMs. We can communicate instructions consicely with end users and generate super simple guides. It's such an efficent tool i'm highly impressed ### 39. The secret weapon for staying in my zone of genius **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** Once the software is on your equipment it's ridiculously simple. When I have an idea that I want to share before I forget my inspiration, I can have it recorded in no time. I can stay in flow with my creative energy. **What do you dislike about Loom?** I don't have any downsides. I would LOVE to be able to record one loom and forward it to others on a unique link/copy for responses. Have people respond back with their own poom and make it a conversation thread. **What problems is Loom solving and how is that benefiting you?** Communicating across global time zones. Capturing video documentation for future reference/SOPs. ### 40. It is an indispensable tool for working remotely. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Loom?** It is very easy and practical to use. I love that I can record the screen while I speak. I love it when a link is automatically generated once the video is created. **What do you dislike about Loom?** That when uploading external videos to the platform, it takes a long time and sometimes they don't upload. Also, it doesn't allow you to add thumbnail covers to the videos. **What problems is Loom solving and how is that benefiting you?** Explain digital processes or tools to work teams when we work remotely. Also, they can watch the video as many times as they need. ### 41. simplicity you will love **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** Loom is super easy and pleasant to use and help me a lot to explain complicate things to customers by recording my screen and sharing the video. **What do you dislike about Loom?** Only basic subtitle generation and editing. **What problems is Loom solving and how is that benefiting you?** I can explain complicate things in a very easy way. ### 42. Loom is apart of our daily operations **Rating:** 5.0/5.0 stars **Reviewed by:** Isaiah F. | Customer Support Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** Easy to use. Easy to Integrate with both Chrome and Windows. Fast access to look for previous videos. Used every day, multiple times a day. Customer Support gets back to use quickly. Implementation for our team is a breeze! **What do you dislike about Loom?** I had no issues so far. They really do add the features I wanted them to add. **What problems is Loom solving and how is that benefiting you?** Quick response to the user when the steps are complex and want to tell them what to do. I capture my screen with my voice to transcribe my voice to text. Ai features help with auto-description ### 43. My experience with Loom has been amazing so far! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Loom?** Ease of use and the AI document creation is absolutely awesome. **What do you dislike about Loom?** I mentioned in my other review, but it's how the desktop app and plug-in function a little differently. Then I'd love a more "general AI document" creation feature and/or one that is geared towards educational content. Also, more robust video-editing. I can add in a video into a loom, but I can't chop up these videos within loom to create multiple different looms from one long recording. **What problems is Loom solving and how is that benefiting you?** I create educational videos from Loom and it's crazy convenient. ### 44. The perfect companion for your daily work. **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur L. | Head of growth design & No-code teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Loom?** Nothing to write, nothing to plan, everything is done through the magic of the image. I think I easily save 4-5 hours per week with the power of Loom. No more meetings, no more lengthy recap emails... **What do you dislike about Loom?** Objectively, everything is perfect. Perhaps the high price compared to its competitors and the occasional lag during certain times or updates could be improved. **What problems is Loom solving and how is that benefiting you?** From briefing to presenting yourself or your business, solve problems more easily and, above all, more quickly. Loom allows you to put the human touch back into communication. ### 45. The best tool **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan C. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Loom?** It is very easy to use. You can storage 25 free videos and I think that is a lot for a free account You can edit and trim or split your videos, it is a very complete tool **What do you dislike about Loom?** You can't download your videos if you don't have a premium account **What problems is Loom solving and how is that benefiting you?** I have to record tutorial or videos for my documentation, Loom help me to save a lot of time ### 46. Loom helps to break barriers down. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Loom?** I love Loom because it is an easy to use program that allows me to communicate in creative ways to others. The customer service is great because when updates occurs I receive videos explaining new features. I use Loom at least once a week. **What do you dislike about Loom?** nothing. 25 free videos and ways to earn more videos? what is there to complain about? **What problems is Loom solving and how is that benefiting you?** If I have a techincal issue with my computer I use the videos to show my technitian what the issue is. ### 47. that's common software but not intuitive and difficult to edit and adjust video to different needs. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Loom?** It records screens to a raw video....... **What do you dislike about Loom?** The editing is impossible. The video is very limited and unusable to marketing needs for example **What problems is Loom solving and how is that benefiting you?** I work with LOOM because that's a management choice. It's not really helps me. ### 48. Perfect for any size organization needing documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** I like how easy it is to screen record. I also love the new AI features that allow me to easily create SOPs for my business and my clients. **What do you dislike about Loom?** I don't like the full screen video feature. It's not as streamlined as I'd hope due to the glitch when going from full screen to the small circle. **What problems is Loom solving and how is that benefiting you?** The problem Loom is solving is creating SOPs using video and transcription. This is beneficial because it saves me so much time when needing to meet a deliverable date for documentation. ### 49. Loom is a fantastic tool to facilitate cross functional async work across a dynamic organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Lucien H. | VP of GTM, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Loom?** Loom has a few features that make it superior including instant embed, video view alerts, ease of sharing and a video library **What do you dislike about Loom?** The embed doesn't work on gmail which is frustrating. This would be incredible if they could make this happen **What problems is Loom solving and how is that benefiting you?** Loom is helping us increase our collective knowledge internally and externally. As a growing business, we were struggling to maintain alignment across multiple timezones. Loom is a fantastic tool to drive high quality, efficient, async work. ### 50. the annoying daily update notifications led to me uninstalling it **Rating:** 1.5/5.0 stars **Reviewed by:** Chris C. | Sr. Customer Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Loom?** Loom works well to quickly record and share videos. **What do you dislike about Loom?** The constant desktop app notifications to udpate (daily) interrupted my focus, hijacked my computer inputs, and drove me crazy to the point that I uninstalled the desktop app. Now I probably won't use it as much because I used the features that were *only* available on the desktop app. I was using Loom to record a video maybe once or twice per week, but the daily interruptions on my computer to update the software (interruptions which can't be turned off or configured) are so annoying that I've uninstalled the app. It's doing more harm to my focus and workflow than good. I hate being in the middle of typing an email or document, or trying to browse code, and being forced to update some completely unrelated software. **What problems is Loom solving and how is that benefiting you?** It's a fast solution to record and share recordings. ## Loom Discussions - [What's the easiest way to splice two videos together?](https://www.g2.com/discussions/what-s-the-easiest-way-to-splice-two-videos-together) - 3 comments, 3 upvotes - [Is there a way to set my default to Screen Only so I don't have to change it at the beginning of each day?](https://www.g2.com/discussions/is-there-a-way-to-set-my-default-to-screen-only-so-i-don-t-have-to-change-it-at-the-beginning-of-each-day) - 2 comments, 3 upvotes - [Not uploading new video after uploaded 80 more video and not hide bottom all button like play ,pause , profile pic after screen recording done successfully but continued loading loom (Red highlights) on menu bar](https://www.g2.com/discussions/34742-not-uploading-new-video-after-uploaded-80-more-video-and-not-hide-bottom-all-button-like-play-pause-profile-pic-after-screen-recording-done-successfully-but-continued-loading-loom-red-highlights-on-menu-bar) - 1 comment, 2 upvotes - [Can you record computer audio?](https://www.g2.com/discussions/can-you-record-computer-audio) - 2 comments, 1 upvote - [What is Loom software used for?](https://www.g2.com/discussions/what-is-loom-software-used-for) - 4 comments, 1 upvote - [View Loom pricing details and edition comparison](https://www.g2.com/products/atlassian-loom/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-28+00%3A52%3A45+-0500&secure%5Bsession_id%5D=0b3b388f-610d-47a4-89fc-20baf579aec8&secure%5Btoken%5D=bb6b41fa42533520a529843bf68ce951f8c7c6f3f752155ba1d0e9defa1c38b0&format=llm_user) ## Loom Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [Atlassian](https://www.g2.com/products/atlassian-2025-01-31/reviews) - [Atlassian Atlas](https://www.g2.com/products/atlassian-atlas/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Headway](https://www.g2.com/products/headway/reviews) - [InVision](https://www.g2.com/products/invision/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mural](https://www.g2.com/products/mural/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Read AI](https://www.g2.com/products/read-ai-read-ai/reviews) - [Rovo](https://www.g2.com/products/rovo/reviews) - [SAM Intelligence](https://www.g2.com/products/sam-intelligence/reviews) - [SAS Visual Analytics](https://www.g2.com/products/sas-visual-analytics/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [WorkOS](https://www.g2.com/products/workos/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Loom Features **Platform Basics** - Screen Capture - Video Capture - Image Editor **Hosting** - Video player - Profile channel - Live streaming **Customization** - Branding - Customizable Thumbnails - Annotations **Video Creation** - Screen Recording - Video Upload - Unlimited Video Storage **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Management** - Video management - Distribution - Private upload - Collaboration **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Software Delivery** - Mobile Application - Browser Extension - API / Integrations **Organization** - Search - Permissions - Organization **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Platform Additional Functionality** - File Sharing - Platform Search **Marketing** - Engagement tools - SEO - Social sharing **Analytics** - Recipient Tracking **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Insights** - Analytics - Integrations **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - AI Text-to-Image - AI Text-to-3D - AI Text Summarization - AI Text-to-Music **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Generative AI** - AI Text-to-Image - AI Text-to-Video - AI Text-to-3D **Agentic AI - Video Email** - Autonomous Task Execution **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Platform** - Content organization - Video editing - Analytics - User engagement - Integrations - Live streaming **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Security** - Encoding and transcoding - Security and privacy **Agentic AI - Video Hosting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Loom Alternatives - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews) - [Zight](https://www.g2.com/products/zight/reviews) - 4.6/5.0 (1,200 reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (734 reviews)