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Jira - View and track every team's work with board, list, timeline, and calendar views
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Jira Reviews (7,505)

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Reviews

Jira Reviews (7,505)

View 16 Video Reviews
4.3
7,506 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Jira for its flexibility and customization, allowing teams to tailor workflows and manage tasks effectively. The platform's clear visibility into project status and progress enhances collaboration and accountability among team members. However, many note a common limitation: the steep learning curve can be challenging for new users.

Pros & Cons

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Vishal K.
VK
ML Engineer
Mid-Market (51-1000 emp.)
"Jira Keeps Our ML Experiments Organized and Cross-Functional Work Aligned"
What do you like best about Jira?

Jira helps me to organize experiments, track model development and coordinate with cross functional teams, i create tasks for dataset preprocessing , model training and evaluation and assign substasks for hyperparameter tuning , features engineering or testing, the ability to attach, datasets, experiment logs or notebook directly to Jira ticket keeps all related files in one place, integration with Google workspace allows me to link docs or sheets with experimental results and share them with client seamlessly. sprint boards and kanban view makes it easy to monitor ML pipeline progress , track blockers and plan next steps for model development. its our daily drive tool in workflow. we use Gmail, Docs, Sheets, Gemini daily. Review collected by and hosted on G2.com.

What do you dislike about Jira?

sometimes Jira feels heavy for small experiments ,. creating multiple subtasks for iterative ML experiments can be slightly cumbersome, advance automation features require setup and occasionally third party plugins. Review collected by and hosted on G2.com.

Mahima K.
MK
Marketing Specialist
Mid-Market (51-1000 emp.)
"Clear Work Status Tracking That Keeps Marketing Campaigns Aligned"
What do you like best about Jira?

The best thing about Jira is how clearly it shows work status , as a marketing specialist, i handle many tasks at the same time like social media posts, email campaigns, landing page updates, SEO tasks and coordination with designers and developers, Jira helps me break work into tasks, assign priorities and track progress easily. i like the boards and timelines because I can quickly see what is planned, what is in progress and what is delayed, comments and attachments inside tasks are very helpful instead of searching emails, everything is available in one place, for campaign execution Jira keeps everyone aligned and we use it daily, in out workflow its very important tool. and we have integrated it with Google workspace. Review collected by and hosted on G2.com.

What do you dislike about Jira?

it can feel heavy for marketing users, especially in the beginning, there are many fields workflows and setting which can be confusing if you are not from a technical background. Review collected by and hosted on G2.com.

Arjun D.
AD
QA Engineer
Mid-Market (51-1000 emp.)
"Powerful Issue Tracking and Custom Workflows with Full QA Visibility"
What do you like best about Jira?

I like best about Jira is its strong issue tracking and workflow customization. As a QA professional, it gives me complete visibility into bug status, priorities, sprint progress, and release tracking. The ability to create detailed tickets with attachments, logs, steps to reproduce, and custom fields makes communication with developers very clear. I also appreciate how workflows can be tailored to match our testing and release process. Dashboards and filters help me quickly track open defects and monitor sprint quality, which makes daily tracking structured and efficient. Review collected by and hosted on G2.com.

What do you dislike about Jira?

One thing I dislike about Jira is that it can sometimes feel complex and heavy, especially for new users. The interface has many options, and without proper configuration, it can become overwhelming. Advanced filters and JQL are powerful, but they have a learning curve. Performance can also slow down in large projects with many custom fields and workflows. While it is very flexible, that flexibility sometimes makes setup and maintenance more time consuming than expected Review collected by and hosted on G2.com.

PP
Software developer
Small-Business (50 or fewer emp.)
"Clean, Intuitive, and Feature Rich Agile Workflows in Jira"
What do you like best about Jira?

What stands out the most is its ease of use once you understand the workflow structure. The interface is clean and navigating between boards, backlog and reports feels intuitive. The ease of implementation is also impressive especially for agile teams you can quickly set up scrum or Kanban boards without heavy configuration. I appreciate the number of features available from customisable workflows to detailed reporting dashboards. Despite being feature rich it still maintain ease of integration with tools like version control system and CI/CD pipelines. Their customer support and documentation are reliable and since i use it daily the frequency of use naturally becomes high because it centralises so much of our work in one place. Review collected by and hosted on G2.com.

What do you dislike about Jira?

At times jira can feel overwhelming especially for new users. The large number of configuration options can make initial setup confusing. Some advanced customisation require admin level knowledge and performance can slow down slightly in larger projects with many tickets. Review collected by and hosted on G2.com.

VIJAY H.
VH
QA Engineer
Mid-Market (51-1000 emp.)
"Powerful Project Management Tool for Teams"
What do you like best about Jira?

Comprehensive Issue Tracking: "I like how Jira allows me to track tasks, bugs, and project progress all in one place."

Agile Support: "The Scrum and Kanban boards make it easy to manage sprints and visualize workflows."

Customizability: "I appreciate how flexible Jira is — you can customize workflows, dashboards, and issue types to fit your team’s needs."

Collaboration: "It makes team collaboration seamless with comments, mentions, and notifications."

Reporting and Analytics: "The built-in reports and dashboards help me track progress and make informed decisions." Review collected by and hosted on G2.com.

What do you dislike about Jira?

Jira can be complex and overwhelming for new users, especially when setting up workflows and boards.Sometimes it feels slow when handling large projects or many issues.With so many features, it can be confusing to navigate and find exactly what you need Review collected by and hosted on G2.com.

Althaf P.
AP
Associate System Engineer
Enterprise (> 1000 emp.)
"Jira Makes Work Tracking and Progress Visibility Effortless"
What do you like best about Jira?

What I like most about Jira is how easy it makes it to track work in one place. I can quickly see who’s working on what, what’s still pending, and what’s already completed, without having to chase people for updates. The Scrum and Kanban boards make it straightforward to visualize progress at a glance, and the workflow customization is especially helpful when you need the tool to match how your team actually works. Review collected by and hosted on G2.com.

What do you dislike about Jira?

What I dislike about Jira is that it can feel overwhelming at times, especially for new users. It offers a lot of features and configuration options, which can make it seem complicated to set up at first and sometimes harder to navigate. Review collected by and hosted on G2.com.

PP
Software developer
Small-Business (50 or fewer emp.)
"Jira as a Central Hub, Feature Rich, Agile Friendly, and Easy to Use"
What do you like best about Jira?

What i like best about jira is its ease of use once you get familiar with the interface. The ease of implementation within a team environment is impressive, especially for agile workflows. It offers a wide number of features like sprint planning, backlog management, reporting dashboards and customisable workflows. I also appreciate the ease of integration with other tools such as version control system and communication platforms. The frequency of use in my daily work is high because it becomes the central hub for tracking tasks and progress. Additionally their customer support and documentation are helpful when setting up complex workflows or troubleshooting issues. Review collected by and hosted on G2.com.

What do you dislike about Jira?

One downside is that it can feel overwhelming at first especially for new users. The interface has many configuration options which sometimes make navigation confusing. Also advanced customisation may require admin knowledge and performance can occasionally slow down when handling large projects. Review collected by and hosted on G2.com.

Krushna P.
KP
DevOps engineer
Mid-Market (51-1000 emp.)
"From Backlog to Deployment — Jira Keeps Everything Aligned"
What do you like best about Jira?

I work closely with Developers, QA teams and project managers, I like best about Jira is how structured and organized it keeps our work. every deployment , bug, infrastructure change or incident tasks is tracked properly through tickets, it gives full visibility of spring progress, backlog items and release planning , i especially appreciate the ability to create customer workflows that match our DevOps lifecycle from development to staging to production, the kanban and scrum boards are very helpful for tracking tasks in real time. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Jira is powerful but sometimes it feels slightly complex especially for new users , the numbers of configuration options can be overwhelming at first, also performance can be slow down if there are too many custom fields or heavy workflows. proper setup and maintenance are important to keep it efficient. Review collected by and hosted on G2.com.

Prasanth K.
PK
Enterprise Architect | Cloud Transformation Leader | Driving Multi-Cloud Strategy, Solutions | DevSecOps Excellence | Innovation Resilient Infrastructure at Scale
Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Project Management with Room for Integration"
What do you like best about Jira?

I appreciate the ease of use with Jira, making it simple to track back to previous sprints, stories, and EPICs for reporting. It's easy to track my work and report or mark blockers for necessary help. I also like its integration with Confluence and Teams, which notifies me immediately of any assigned stories so I can quickly check them and plan my work. Linking reference materials for new stories on Confluence is really convenient. Setting up teams or groups is also very easy. Review collected by and hosted on G2.com.

What do you dislike about Jira?

I find the lack of integration with Outlook a bit of a hassle. If Outlook was integrated, I could easily send notifications to the concerned people about blocked stories. Right now, this process requires manual effort and is quite time-consuming. Review collected by and hosted on G2.com.

Ulises M.
UM
Backend Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Organized Ticket Management, A Few Messy Details"
What do you like best about Jira?

I use Jira to manage my tickets and I like being organized with it. I appreciate how Jira helps me track my time and allows me to see when tasks start and end. I actually like the fact that there are some apps like Tempo in Jira, which help me keep track of my work and know how long it takes to complete a ticket. It's also quite easy to set up with plenty of tutorials available. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Sometimes Jira is a bit messy. Some subtasks are just too hidden or have way too many options, which can be confusing. Also, it sometimes gets a bit hard to understand, especially at the beginning when trying to use it correctly and effectively. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Jira.

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10 Users Per Month

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$7.53
50000 Users Per Month

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Per Month
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