CRM software (customer relationship management software), sometimes referred to as sales force automation (SFA) software, helps businesses track and manage sales interactions in a single system of record. A CRM will record interactions between your business, prospects, and existing customers.
CRM software are most commonly implemented in sales departments to act as the central hub for sales force automation, including contact, account, and opportunity management. CRM software is often implemented separately from other enterprise solutions, such as ERP systems, marketing automation, and customer service software, but may often offer integrations with other business applications to facilitate an enhanced and coordinated customer experience.
To qualify for inclusion in the CRM software category, a product must:
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Salesforce helps businesses of all sizes accelerate sales, automate tasks and make smarter decisions so you can grow your business faster. Salesforce CRM offers: - Lead & Contact Management - Sales Opportunity Management - Workflow Rules & Automation - Customizable Reports & Dashboards - Mobile Application
HubSpot is a leading growth platform. Since 2006, HubSpot has been on a mission to make the world more inbound. Today, over 56,500 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to Grow Better. HubSpot CRM is everything you need to organize, track, and nur
Pipedrive is a sales management tool for small teams with big ambitions. It visualises your sales pipeline and helps to make sure important activities and conversations won’t get dropped. Salespeople really like it because it’s easy to use and intuitive. And managers like it because they don’t need to nag their team to use their CRM. It also sports built-in forecasting, integrations with other software such as Google Apps, MailChimp and Zapier and a powerful API for those that like to “roll thei
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer ser
Freshsales is a sales CRM software by Freshworks that makes it easy for businesses of all sizes to attract, manage, close, and nurture their leads. With a highly intuitive UI and a powerful feature set including built-in phone and email, AI-based lead scoring, visual deal pipeline, intelligent workflow automations, and customizable visual reports and dashboards, Freshsales gives businesses everything they need to manage and scale their sales without having to juggle multiple tools. Freshsales is
Get ready to sell smarter, better and faster with Zoho CRM. With over 150,000 happy customers, Zoho CRM is enterprise ready with advanced features like Page Layouts, Sandbox, and advanced customization options that include Conditional fields, Lead Scoring and Business process mapping. Our expanded multichannel support for phone, email, live chat, social media, and in-person meetings make Zoho CRM the most tightly integrated system on the market. Zoho's AI-powered sales assistant, Zia, provides a
Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster. Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and m
Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams. Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.
PipelineDeals is the most adopted CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. PipelineDeals is built around an easy-to-use and customizable user experience, sales focused features, and leading customer support and service. Today more than 18,000 users in 60 countries use PipelineDeals to gain visibility into their sales pipeline to accelerate opportunities and close more deals. Sign up for a 14-day free trial.
Copper (formerly ProsperWorks) is the crm that works for you. Copper is the leading crm for G Suite and recommended by Google. It works instantly through a seamless integration with G Suite, has a beautiful user experience, and is designed to help teams and businesses build long-lasting relationships. Copper services more than 12,000 paid businesses in more than 110 countries. Headquartered in San Francisco with over 200 employees, the company has raised $87M in venture capital financing to dat
Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do’s and more, all from one simple web app. Our product is founded on three core principles: simplicity, affordability, and outstanding customer service. Simplicity means eliminating the learning curve. You'll start using the CRM in minutes, and you won't need time-consuming, frustrating training to find your way around. Add your contacts or import them from another
Nutshell makes CRM software that is dedicated to helping sales reps be more successful, solving the challenge from which most CRMs suffer: motivating sales teams to embrace it. With its award-winning product and next-door-neighbor service, Nutshell helps small businesses win more deals, more quickly. Nutshell integrates with the software small businesses already use, including Google G Suite/Gmail and Microsoft Office/Outlook. Founded in 2009, Nutshell works with thousands of small businesses a
Bpm'online is a global business software company leading in the space of low-code, business process automation, and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of bpm’online is to help companies ACCELERATE! Bpm’online provides its customers with comprehensive full-fledge applications to accelerate ma
Salesflare is the intelligent CRM that small businesses selling B2B love to use. It's a zero-input sales pipeline tool that thinks and works for its user, not the other way around. No more manual data entry. Salesflare fills out your address book and keeps track of all interactions with the people you're in contact with. It takes data from social media, company databases, phone, email, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You ju
Insightly provides customer relationship management software for small and midsize businesses across a range of industries such as manufacturing, consulting, health & wellness, media and others. With more than 1.5 million users worldwide, Insightly is the world’s most popular CRM software for Google and Office 365 users. With Insightly, all your critical sales and business info - leads, contacts, emails, events, quotes, projects, tasks, sales opportunities, and biz reports - are organized a
Affinity is the most powerful relationship intelligence platform built to help you leverage your most valuable asset, your network. Using patent-pending technology, Affinity instantly surfaces the important relationship data hidden in your communication streams and reveals which of your contacts is able to initiate the right warm introduction for your next big deal. Using Affinity is effortless. It eliminates manual processes by capturing relevant data, auto-updating contact in real-time, and au
Sugar is an affordable and easy to use customer relationship management (CRM) platform, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open, web-based CRM solution and platform, Sugar is easy to customize and adapt to your changing needs. Ideal for small and medium-sized companies, large enterprises and government organizat
Workbooks offers two powerful CRM solutions; the Workbooks CRM Edition and the Workbooks Business Edition, which can be mixed together to gain the most appropriate function for users at the best price mix. The Workbooks CRM Edition delivers easy-to-use sales force automation, marketing management and customer support tools. Unlike traditional CRM solutions, the Workbooks Business Edition extends beyond the core CRM capabilities to include order management, order fulfilment, invoicing and suppli
OnePageCRM converts the complexity of CRM into a simple to-do list. Built using GTD (Getting Things Done) productivity principles, our streamlined approach to sales helps you convert leads to customers, reach targets and grow your business fast. By focusing on that one Next Action, your sales team are organised and empowered to move a deal forward. At OnePageCRM, we offer a product that is as easy to use as email, and strive to help your company achieve zero admin.
Spiro is a proactive relationship management platform that automatically creates contacts, organizes and prioritizes opportunities, and proactively recommends next steps to move all your team's deals forward. Spiro takes the work out of sales and provides managers with intelligent sales reports that help turn their sales team into a sales machine.
Clear C2 is the leading CRM for manufacturing. Our clients, starting at 10users, have similar needs: track sales efforts, create transparency, and control access to their contact data. Easy to use and implement, our award-winning C2CRM, is designed to improve productivity, increase sales and boost your bottom line. Highly adaptable, with modules built for industrial use cases and customization provided by our team of experts, the platform is available as both SaaS and on-premise deployments.
Since 1987, more than 1 million users -- and over 120,000 companies, including Hallmark, Raymond James and National Bank -- have trusted us to help them boost their corporate bottom line. Our experience as a CRM pioneer has taught us that growth is by its very nature challenging. Success requires a holistic approach, including a united vision, shared energy and the right tools. We know that businesses hunger for a vendor that has got their back and that supports them with every step of setup, c
Our Sales Execution CRM software is designed to help you sell faster and increase your sales velocity. With LeadSquared CRM you can: • Monitor all calls, emails and chat interactions your leads have with your business. • Track all your sales emails sent to and received from your leads. • Focus your sales efforts on leads that meet your quality criteria. • Distribute your leads based on geography, interest or any other criteria. • Automate tasks like lead & task assignment, list creation, sal
Made for companies that sell, service, and support technology, ConnectWise Manage is the leading business management platform worldwide. Today, more than 110,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations.
Membrain is the award-winning Sales Enablement CRM that makes it easier for sales teams to execute their process, coach better and continually improve. It helps drive the behaviors needed in complex B2B sales to increase sales effectiveness and achieve consistent performance. Membrain can replace or complement traditional CRM systems. Trusted by clients in over 80 countries, a two-time Top Sales CRM winner, a Top Sales Tool for five years straight and named the Top Sales Enablement Technology i
Really Simple Systems Cloud CRM provides complete sales, email marketing and customer service functionality in one easy-to-use system. Targeted at small and mid-sized businesses, or departments of larger organizations, who want a simple, easy to use online CRM sales, support and marketing system. The hosted CRM model is particularly suitable for companies with multiple locations and people who work remotely or at home. It includes everything you need to manage your customers, prospects, sales,
NetHunt CRM blends entirely with Gmail, placing the full-featured CRM right next to your emails. Everything you need is now available in Gmail inbox: customer profiles, deals and opportunities, data filters and views, team collaboration, email tracking, bulk email campaigns, and much more! Built inside Gmail -- Integrated with Google Apps -- Available as a web version! NetHunt has a Free plan that stays free forever. Professional and Enterprise subscription plans are coming with the 14-day tri
InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.
Along with general CRM features like contact management, sales pipeline management, quotes and product management CompanyHub is very powerful with following aspects of CRMs. Customizable for different industries Normally when CRMs say they are customizable, they just let you store some fields. CompanyHub goes way beyond that. You can also create custom tables to store any kind of data like Projects, Payments, Schools, Properties, Courses etc. Records from different tables can be associated. You
We believe CRM should be easy & mobile So we’ve designed a CRM with minimal data input and high value output to accelerate your sales. Salesbox is mobile and smart. The system is also integrated with Google and Office365 for calendar sync, email sync, document management and contact syncs. You can also work with Salesbox directly within your Outlook or Gmail client. Salesbox has a plugin for LinkedIn that makes your prospecting much more efficient, import companies, people or leads with
The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with
Infoflo's software is an easy to use customer relationship management CRM software that is perfect for managing relationships with your customers and contacts. It is a fully integrated contact, relationship, email, calendar, document & task management solution. Most CRM solutions today are far too expensive for businesses and are not user-friendly. As a result, these solutions typically involve recurring maintenance and software update costs, in addition to initial assessment and consulta
Bullhorn provides cloud-based solutions for relationship-driven businesses. Its automated data capture and customer insight technology helps companies win customers and keep them happy and engaged. Today, more than 7,000 companies rely on the Bullhorn platform to help increase sales, improve service delivery, and streamline operations. Headquartered in Boston, with offices around the world, Bullhorn employs over 600 people globally.
Lead management software built for salespeople to close more deals without wasting time filling out forms. Unlike traditional CRM software, noCRM.io places leads at the heart of the system. Boost productivity by creating leads in seconds from any source (business cards, spreadsheet, email, websites, or other apps) and grow your pipeline with built-in prospecting spreadsheets. With noCRM.io you can measure and track performances with the ability to plan and log activities, organize your sales
Enable sales teams to spend more time in front of customers, empowered with intelligent recommendations to help win deals. The SAP Cloud for Customer solution helps you manage day-to-day sales contacts efficiently by sending and receiving signals between front- and back-office solutions and providing a single view of the customer .
Claritysoft CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizable interface. Claritysoft was designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Claritysoft CRM gives you enterprise power and functionality at a fraction of the cost.
Zoho ContactManager is an online contact management software that lets you manage all your business contacts in a single place and helps in easy follow up. You can also track deals, manage tasks and collaborate with your team. Zoho ContactManager integrates with Google Apps, Zoho Mail, MailChimp and other popular business softwares.
Exceptional Engagement, The Better CRM! -Sales-friendly interface -Simple, non-tech admin -Instant dynamic visualized reporting -Automates and Integrates with everything -Mobile App with built-in AI Rapid adoption = faster ROI Everything included = lower TCO Fast & high adoption Rates: >Uniform navigation: learn once, use everywhere >Everything visualized for ease of use >Logically organized to keep user focused >Each user can customize views to suit their needs Easy customi
NetSuite’s Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer life cycle—from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support. In addition to offering traditional CRM capabilities, such as SFA, customer service management and marketing automation, NetSuite CRM powerfully and s
Propeller is a CRM that sales people actually want to use. We built Propeller CRM to help sales and marketing teams with the day-to-day work of selling inside Gmail and with Google Apps, helping to to dramatically reduce the need to track their activity manually and in separate systems. Propeller CRM provides all the power to manage your sales pipeline and forecast revenue. You can get a view of the detailed activities your team is doing, so you can see activity levels, what messaging is worki
With 15 years in the industry since 2003. Salesboom is the world's best Value-Based cloud-CRM for your brand. We unify all your sales, marketing, customer service and much including Quote to Cash all in one easy platform. Perfect for Small to Medium Sized Businesses who need to be savvy about every penny they spend, and what they get in return. With no software to install and seamless upgrades, this is the CRM for you. Sign up for a Free trial today.
GleanView is a B2B sales and marketing software platform for small and medium businesses. Our family of products addresses B2B sales and marketing challenges from top to bottom of the funnel by harnessing the power of automations and focusing on doing more with less. They can be used together to create a seamless platform, or can be plugged into your existing software to fill gaps and extend functionality.
SuiteCRM is the award winning Customer Relationship Management application brought to you by SalesAgility who are the authors and maintainers. The application is enterprise ready and completely scalable to suit any business size or business requirement. The application is fully customisable and can be tailor made to fit your current or future business processes. Most importantly the application is open source and so it’s completely FREE to use, with no limitations on users.
Cosential is a cloud-based CRM and Proposal Automation tool created by AEC experts (Architecture, Engineering, and Construction). Cosential allows business developers, marketers, and principals the ability to access and act upon the information specific to their role that compliments cross functional workflows. The marketing and proposal database provides a comprehensive picture of their firm's connections, interactions, and history with any client or partner. It provides a lead management solut
Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance. The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as acco
Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain. Pega’s Customer Engagement Suite is available with indu
SAP Digital CRM is a simple, yet powerful customer engagement solution, designed to get your team up and running in minutes. It can help your sales team close more deals by enabling them to sell smarter, work more efficiently, and collaborate more effectively. And by bringing together sales, customer service and marketing functions, it can help your team work together to engage your customers like never before. Get up and running for $23 per user/month.