--- title: Docusign Reviews meta_title: 'Docusign Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2801 reviews by the users' company size, role or industry to find out how Docusign works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2801 scale: '5' date_modified: '2026-09-29' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign Reviews **Vendor:** Docusign **Category:** [E-Signature Software](https://www.g2.com/categories/e-signature) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,801 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Docusign Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the Docusign's Intelligent Agreement Mangement (IAM), Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the Docusign Intelligent Agreement Management (IAM) to accelerate the process of doing business and simplify people's lives. Docusign helps your business: \* Send, sign and track agreements quickly and easily \* Boost customer satisfaction by providing a superior signing experience \* Standardize the agreement process \* Save time by reducing manual work \* Increase accuracy of agreements \* Integrate with your existing business systems But don’t just take our word for it. Check out these customer stories now to see why Docusign is the leading eSignature provider: https://www.docusign.com/customer-stories Why companies everywhere choose Docusign: \* Trusted by over a million customers and more than a billion users \* 80% of agreements completed in 24 hours (44% in \< 15 minutes) \*Saves an average of $36 per document compared to traditional paper processes \* 24/7 customer support \* 350+ integrations and APIs \*Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange \* Docusign eSignatures are secure, lawful and court-admissible ## Docusign Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find **DocuSign incredibly user-friendly** , streamlining document signing and enhancing convenience for all parties involved. (66 reviews) - Users value the **easy electronic signing** of DocuSign, enhancing productivity and streamlining document processes efficiently. (48 reviews) - Users find **signatures easy to configure** and appreciate the simple interface for signing documents. (33 reviews) - Users value the **seamless and reliable document signing** experience provided by DocuSign, enhancing productivity and efficiency. (31 reviews) - Users value the **time-saving efficiency** of Docusign, allowing for quick document signing without software hassles. (25 reviews) - User-Friendly Interface (22 reviews) - Users value the **easy integration** of Docusign with other applications, enhancing their overall user experience significantly. (21 reviews) - Users find DocuSign to be **very easy and intuitive** , enhancing efficiency and facilitating daily tasks with ease. (21 reviews) - Users appreciate the **efficiency** of DocuSign, enabling quick signatures and streamlined team collaboration for enhanced productivity. (20 reviews) - Integrations (17 reviews) **What users dislike:** - Users find the **pricing of DocuSign to be prohibitively high** , creating challenges for small and mid-sized businesses. (23 reviews) - Users are frustrated by **rigid pricing and poor customer service** , especially regarding cancellation and autorenew policies. (16 reviews) - Users highlight **limited customization** options in DocuSign, making document management and integrations frustrating for smaller businesses. (12 reviews) - Users are frustrated with **missing features** in DocuSign, complicating contract management and customer support experience. (10 reviews) - Users highlight **poor customer support** from Docusign, citing unhelpfulness and lack of responsiveness in resolving issues. (10 reviews) - Expensive Subscriptions (9 reviews) - Not User-Friendly (9 reviews) - Users experience **slowness and link expiration issues** with DocuSign, leading to significant delays and workflow complications. (8 reviews) - Billing Issues (7 reviews) - Difficulty (7 reviews) ## Docusign Reviews ### 1. Easy Use Case **Rating:** 5.0/5.0 stars **Reviewed by:** Rushabh L. | Senior Analyst - DFIR | eDiscovery, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 28, 2023 **What do you like best about Docusign?** Ease of Use - DocuSign is known for its user-friendly interface, making it easy for both senders and recipients to navigate and sign documents. Legally Binding - DocuSign signatures are legally binding and meet the necessary compliance standards in many countries, making it a secure option for business transactions. Integration - DocuSign integrates well with a variety of third-party applications and services, such as Salesforce, Google Drive, Microsoft Office, and others, which enhances its usability. **What do you dislike about Docusign?** Cost - Some users find DocuSign to be relatively expensive, especially for small businesses or individuals with lower transaction volumes. Learning Curve for Advanced Features - While basic functionalities are easy to grasp, some users may find it challenging to utilize advanced features and integrations without proper training. Dependency on Internet Connection - As an online platform, DocuSign requires a stable internet connection, which might be a limitation in areas with poor connectivity. **What problems is Docusign solving and how is that benefiting you?** DocuSign provides a comprehensive audit trail that records the entire signing process, helping to track document history and maintain compliance, and the platform offers mobile apps for iOS and Android devices, allowing users to sign documents on the go. ### 2. Best e-signature platform around **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2024 **What do you like best about Docusign?** Ease at which you can get things done. Great UI too. **What do you dislike about Docusign?** When I make my own mistakes and have to go back and edit them - my own fault! **What problems is Docusign solving and how is that benefiting you?** Sending contracts to candidates. ### 3. DocuSign - A Solid Interface, Works Great with Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka D. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 20, 2023 **What do you like best about Docusign?** I have used DS via several host platforms. While it looks a bit different in each instance, the critical features work seamlessly each time. DocuSign's functionalities are top-tier. **What do you dislike about Docusign?** I am at a loss for a feature I don't like about this platform, but if I have to choose something, I would say it would be the way manipulating the signature statuses once a contract has been routed within the LinkSquares platform, voids the document that is out for signature. **What problems is Docusign solving and how is that benefiting you?** DocuSign eSignatures has enabled us to better track our contracts as they make it through the signature process. ### 4. Works well, but could be more innovative. **Rating:** 3.5/5.0 stars **Reviewed by:** Roger B. | Controller, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 22, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Docusign?** I like that DocuSign works well and gets the job done. It is easy to use and efficient, but it could be more user-friendly. I use DocuSign many times each month. There was no implementation since it is cloud-based. **What do you dislike about Docusign?** I wish there were more features and integrations into other systems. I also wish they had more support. **What problems is Docusign solving and how is that benefiting you?** Signing contracts, Approve A/P bills ### 5. I cannot do my job without DocuSign **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 15, 2024 **What do you like best about Docusign?** DocuSign is as user-friendly as technology can get. **What do you dislike about Docusign?** Only problem is that sometimes I can't find my documents that are a little older, when I do a search. **What problems is Docusign solving and how is that benefiting you?** I can gather signatures fairly easily when my guests actually check their email. It saves me time so that I don't have to send a lot of extra emails or make phone calls. ### 6. DocuSign for customer convenience **Rating:** 5.0/5.0 stars **Reviewed by:** Alissa C. | Owner, Management Consulting, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 16, 2023 **What do you like best about Docusign?** DocuSign has been an incredibly useful tool for our customers. With a wide range of technology skills among our customer base, it's rare I run into someone who either hasn't used it before, or it's able to use it quickly as a first timer. Working with some many customers remotely, it creates an easy, immediate, way to confirm contracts and finalize purchases within minutes. **What do you dislike about Docusign?** While the majority of our customers have no issues with using DocuSign, we do occasionally run into the issue of unfamiliarity. And difficulty can arise if a customer is attempting to sign their documents via phone, with limited connectivity, due to the amount of data involved (it can be slow to load or the connection can hang). **What problems is Docusign solving and how is that benefiting you?** DocuSign allows us to collect a secure and verifiable contract signature, that is acceptable to underwriting, without having to deal with the turnaround time of mailing contracts to customers, and waiting for them to be returned with a wet signature. This means being able to finalize a contract in minutes instead of weeks. ### 7. Very easy and convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Aamer A. | Anti-Money Laundering Analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 16, 2023 **What do you like best about Docusign?** Signing documents from anywhere from any devices is best about Docusign. I had to sign few documents while onboarding in a new organisation, they asked me to do when i was in a remote region for vacation where finding a computer was not possible. At that time i was not aware about this type of software were we can sign documents virtually so, i was shocked and relaxed at the same time after knowing this. Docusign really made a difference on that day because i was tensed and it made a difference even it was small but getting things done at the right time is more important. **What do you dislike about Docusign?** I think forgery or tampering can happen because there is no real ink is present. I do find it very useful and time saving but felt it is not very secure. **What problems is Docusign solving and how is that benefiting you?** It helped me in signing important documents of Onboarding in a new organisation. It saves a lot of time and is very easy to use. Also, it allows downloading a copy of the e-signed document on our device. My current organisation always asks for e-sign documents. Earlier we used to sign hard copies and send them, which would easily take 10 days or more, but now with Docusign, we can e-sign and send within minutes. ### 8. DocuSign review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 24, 2024 **What do you like best about Docusign?** DocuSign is an intuitive and innovative e-signing platform that can be applied for multiple uses and sectors. Both for administrators and users, DocuSign is an easy to use tool that modernises and digitises business processes and workflows. **What do you dislike about Docusign?** The document retention settings and subsequent email notifications could be improved, e.g. receiving individual emails for each to be deleted document/envelope is too much. A summary email would be better. **What problems is Docusign solving and how is that benefiting you?** 1) Manual, slow business and signing processes that now can be completed remote and independent of time, 2) legal transactions and signings that now can be completed remote and independent of time. This saves time & resources of internal teams as well as clients and other external parties ### 9. Docusign review **Rating:** 4.0/5.0 stars **Reviewed by:** Rick H. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 20, 2024 **What do you like best about Docusign?** Ease of use to send documents for signature. At a glance you can see which documents need to be resent and which ones have been signed. **What do you dislike about Docusign?** It appears that some of the more complex features require training which they charge a fee for. **What problems is Docusign solving and how is that benefiting you?** It is helping us to get documents signed from clients who may be on vacation and not have access to email. ### 10. Great Digital Signatures **Rating:** 4.5/5.0 stars **Reviewed by:** Vanessa M. | Senior Recruiter, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 23, 2024 **What do you like best about Docusign?** Very easy to use and navigate. Very user-friendly. I like that you can add and delete signature fields quickly and easily. **What do you dislike about Docusign?** I dislike that the opening page is the contract instead of being the overview of all the documents and the signing order. It's a minor hassle but the only thing keeping it from being perfect. **What problems is Docusign solving and how is that benefiting you?** Employee contracts and offer letters ### 11. It's Fast & It's Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 20, 2024 **What do you like best about Docusign?** Documents can get signed fast with just a few clicks of a button. Documents are uploaded into email and presto! your document is at the receiver's end waiting for their signatures. Great feature is that you can view when the recipient has reviewed it and/or signed the document(s). It is so easy to use. Just upload your document into DocuSign and each page is presented to you for where you need the signature blocks for signature, date or to write in information. I use this a lot in my business for employee documents that need to be signed, such as onboarding documentation, getting handbooks signed and returned in a timely manner. It's so easy to implement. **What do you dislike about Docusign?** Nothing to improve as DocuSign is simply a beautiful tool to have at your disposal. **What problems is Docusign solving and how is that benefiting you?** no issues with the service whatsoever. ### 12. So much easier than mailing forms. We shifted to electronic signature during Covid and still use it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 05, 2024 **What do you like best about Docusign?** DocuSign allows us to collect the signatures we need, very easily from anyone with an email address. You can setup a template to make bulk form collection a breeze. **What do you dislike about Docusign?** The service itself is great. I cannot think of any drawbacks. Like all Saas it can be feel expensive, and the prices go up each year, but it does what it is supposed to do. **What problems is Docusign solving and how is that benefiting you?** It helps us collect signatures that are necessary to collect during the course of doing business, without having to meet in person or send documents back and forth by mail. It is a great convenience and time saver for all parties. ### 13. DocuSign is a Game Changer **Rating:** 4.5/5.0 stars **Reviewed by:** Paul M. | Arbitrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 21, 2024 **What do you like best about Docusign?** DocSign allows even my older, non-computer literate clients to sign forms online. This saves me a ton of time I would otherwise waste on in-person document signing meetings. **What do you dislike about Docusign?** Using their templates function can still be a little clunky. **What problems is Docusign solving and how is that benefiting you?** It's a huge time saver for me and my administrators. We save a ton of time skipping tedious meetings. ### 14. Back to DocuSign **Rating:** 4.5/5.0 stars **Reviewed by:** Christos G. | VP Sales Operations, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 21, 2024 **What do you like best about Docusign?** DocuSign's flexibility is key for us, and the feature set is very complete. It's fairly intuitive to use, even for complex functions. The help support has been very good so far. **What do you dislike about Docusign?** It's a pricier solution than competitors, due to the way they charge per envelope. **What problems is Docusign solving and how is that benefiting you?** We use it for e-signature when customers purchase our SaaS solution. ### 15. Easy & Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2024 **What do you like best about Docusign?** Very easy to use and intuitive. I like that I can use word docs rather than having them to convert to PDF. **What do you dislike about Docusign?** I can't think of any. Very easy to edit/replace signatiry as needed in the midst of signatory flow. **What problems is Docusign solving and how is that benefiting you?** It helps us automate and making the contract signature process very efficient. ### 16. Walker DS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 16, 2024 **What do you like best about Docusign?** It is quick, concise, effective and used often at my office. **What do you dislike about Docusign?** With the template it could use the upload file name and insert it into the "email subject line name" and save me a little time. **What problems is Docusign solving and how is that benefiting you?** use of paper, minimize the use of email and running down staff for signatures. ### 17. DocuSign Delivers: A Hassle-Free Contract Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kristína P. | Operations Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 15, 2023 **What do you like best about Docusign?** DocuSign has proven to be an invaluable tool for streamlining the process of signing contracts with providers outside my city. The convenience it offers not only simplifies my part in the agreement but has also been well-received by the other parties involved. The ease of use and efficiency of DocuSign have undoubtedly contributed to smoother transactions and a positive experience for everyone involved in the contract-signing process. **What do you dislike about Docusign?** Remarkably, I can confidently say that I haven't encountered any cons. DocuSign stands out as a consistently convenient and flawless solution, reshaping the way we approach digital signatures. **What problems is Docusign solving and how is that benefiting you?** DocuSign resolves paperwork hassles, enables swift and secure transactions, facilitates remote collaboration, ensures document integrity, and boosts overall efficiency, offering a comprehensive solution to streamline our contract-signing processes with providers. ### 18. DocuSign helps manage documents and make the work process faster. **Rating:** 3.5/5.0 stars **Reviewed by:** Kaewkal R. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 08, 2024 **What do you like best about Docusign?** Easy to use. Will upsize which depending on the number of documents. **What do you dislike about Docusign?** DocuSign takes a long time to upload documents. Should improve faster. **What problems is Docusign solving and how is that benefiting you?** Docusign helps solve customer contract signing problems. Previously, salespeople had to go to customers to sign contracts. Faster contracting, reducing time and costs ### 19. Best option for getting paperwork signed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 20, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Docusign?** DocuSign is very easy to use. Our customers rarely have any issues figuring out how to sign their documents. Many are familiar with DocuSign from signing documents for other businesses they work with. **What do you dislike about Docusign?** Having to do the two-factor authentication multiple times in a day can get annoying. **What problems is Docusign solving and how is that benefiting you?** DocuSign speeds up the process of getting documents signed by our customers on the same day so our process isn't getting hung up on waiting for a client to mail back forms or come to our office. This speeds up the whole process. Giving clients an easy option to sign like DocuSign also enhances their experience with our team. ### 20. Makes Life Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Tamira C. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 25, 2024 **What do you like best about Docusign?** I enjoy the ease of use and the ability to get documents signed in seconds instead of scheduling appointments and having to come in. **What do you dislike about Docusign?** Communication is great, but the emails can get overwhelming just to say it was viewed. Mostly with bulk sends though **What problems is Docusign solving and how is that benefiting you?** We use it for both our employees and patient documents so this has been quite helpful in our onboarding and admissions ### 21. Awesome **Rating:** 4.0/5.0 stars **Reviewed by:** Asooye P. | Legal Counsel, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 24, 2024 **What do you like best about Docusign?** It permits users to express their intention with ease as if it were a physical process **What do you dislike about Docusign?** There is always a room for continuous improvement **What problems is Docusign solving and how is that benefiting you?** It allows gen Z and millennials to innovate within their space without recourse to entering binding agreement on paper ### 22. Great E-Signing Product For a Price **Rating:** 4.0/5.0 stars **Reviewed by:** Brad W. | Senior Vice President of Information Technology, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2023 **What do you like best about Docusign?** DocuSign is a very intuitive and well designed e-signing product. Our staff picked up the usage of it right away and it didn't require a ton of training. Clients are able to use the envelopes without issue and we rarely if ever hear complaints about confusion on how to e-sign. Lot of versatility and control within the product to get whatever you need e-signed sent out. **What do you dislike about Docusign?** Cost. DocuSign is the leader of the e-sign space and they know it so they charge accordingly. For what the product does it is absurdly expensive. They also you thousands extra for security features like SSO, which in this day and age of needing to beef up security everywhere is very disappointing this isn't just included. DocuSign is a very good product, just keep in mind you will be paying for it. **What problems is Docusign solving and how is that benefiting you?** DocuSign allows us to get signatures out to clients for important and time sensitive documents per our regulations. It's also handy when trying to line up a time for the client to come into a branch is hard to do. It keeps our workflows and processes working smoothly. ### 23. Ideal for archiving, organizing, and signing documents. **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 23, 2023 **What do you like best about Docusign?** As a developer working with apps, I often use the DocuSign to do an e-signing for different contracts quickly. Authentication tools are provided to allow only authorised users to sign and access a document. It is commendable that DocuSign has incorporated features of team working, boosting productivity. This has gone a long way as a document signature platform in streamlining some of our internal processes. With such tools, a project is able to move without any delay. **What do you dislike about Docusign?** Sometimes, the platform’s address book may be inaccurate, indicating duplicate contacts or missing a person when adding new signers. Sometimes, the identity-verification mechanism, for instance, by email address of the signature party, seems very clunky. **What problems is Docusign solving and how is that benefiting you?** DocuSign removes the tedium in the act of signing physical documents. This is a very important aspect because it saves me a lot of time, especially in contract handling with more than two parties involved. ### 24. Very easy to use and a great time saver for our staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy T. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2023 **What do you like best about Docusign?** We have staff & clients in several counties, and using DocuSign to have various forms and documents signed allows our staff to focus on work to be done without having to spend a lot of time traveling around, and use a lot of paper/ink printing out those forms and documents, and spend even more time scanning them back in. DocuSign is easy to use, intuitive, and the cost is reasonable. Creating templates for staff to use for common forms is also easy, helpful and a time saver for them. **What do you dislike about Docusign?** I wouldn't say 'dislike', but there are a few features that would be helpful. Such as, if the same person is set to sign on several pages, why do they have to go to each page? How about a way to say "sign all"? (and if there is a way I apologize, as clearly I don't know about it!) **What problems is Docusign solving and how is that benefiting you?** DocuSign is saving us time - travel and scanning; and cost - no need for paper and ink. Especially handy if the person(s) who need to sign aren't local - no need to email papers, just send them via DocuSign and they are easy to sign & come right back. And their Power Forms option makes it easy for common, repetitive forms used by many staff (such as security documents for systems access). ### 25. Very intuitive program! Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Maria C. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2023 **What do you like best about Docusign?** I work with a lot of our members and sometimes I have to send quite a few documents for signature and approval. I love that I can create a teamplate and then just send it out based on the approval needs. I also like that I can copy or forward the document to another party without the need to download the document and resent. **What do you dislike about Docusign?** I don't think I dislike anything, an improvement could be to be able to edit the document if you make a mistake, or to be able to remove a page if we see there's a blank page or a page that is not needed once the template was created. Besides that, it works well. **What problems is Docusign solving and how is that benefiting you?** I don't need to send 15 - 20 different emails from my email server, I also do not have to download the document or rename it over and over to be able to select the fields that the recipient needs to complete. It is very easy to use and the templates feature really makes my job easier. ### 26. DocuSign has changed how our company operates overall. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea D. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2023 **What do you like best about Docusign?** We needed to streamline our very time consuming processes we had in place for paper management. Prior to DocuSign, a form was created by hand and signatures were added as the individual form was passed from one approver to the next, there could be upwards of 100 documents needing approval at one time, each requiring 6 signatures. Not only this process but also the management of yearly contracts for 350+ staff. A single staff member would create all the contracts and then personally visit each building to obtain signatures from employees. The contracts were then signed by a Director and then signed by a Board Member. This took weeks to accomplish. Now, thanks to DocuSign, contracts are created in a day, emailed out, and signatures are obtained with a click of a button for all parties. DocuSign has saved time and effort for our very busy workplace. **What do you dislike about Docusign?** DocuSign does not integrate with our current software system to be able to house the signed contracts within a staff member's individual electronic employment file. Unfortunately, we have some work still left to be done on housing an employee's state-mandated employment file digitally. This forces us to continue to print hard copies of all materials needed for an employment file and file them by hand. We understand that taking the process digital through DocuSign should eliminate the need to print hard copies, however, that is not the case for our government agency. DocuSign would save us time by being able to print an entire batch of contracts with a click of a button. For example, a batch of 300+ contracts sent out at one time via bulk send will all need to be individually printed out. We currently have to print the individual contracts as they come in, which takes hours/days to complete. With the new Batch Feature through DocuSign, our agency would greatly benefit from a "Print Batch" option. **What problems is Docusign solving and how is that benefiting you?** We had entirely too much paperwork still being completed on an individual basis by hand. DocuSign has changed the way we do business, making our processes streamlined and efficient. We are able to complete tasks that would have taken up to a month before within a matter of minutes now. We still work hard every day to come up with more ways we can utilize DocuSign and change our way procedures for the better. ### 27. Pioneer product but needs to grow with the current market **Rating:** 3.5/5.0 stars **Reviewed by:** Christina L. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2023 **What do you like best about Docusign?** I love how direct Docusign makes assigning signatures and data points in contracts. The product looks official when you see it, and of course, the name is well known. Your clients feel safe opening and signing when they receive something from Docusign. It can be quite easy to figure out as a beginner. **What do you dislike about Docusign?** The pricing has become so outrageous compared to its competitors. I never even thought to look at another product until this year. I have been using Docusign in my business for about 5 years+. I knew of other products, but I was comfortable and happy. Until the bill kept increasing and increasing and the sales calls were getting more obnoxious. I paid a sizable upgrade fee that doubled our bill (this was our second upgrade so that we could also have more users), and then received an email within 2 months saying I was trending to be out of envelopes and I should consider buying a bigger package. It really put a bad taste in my mouth that I had to almost triple my bill in just 1 years time. These envelopes are digital items, not physical copies. the fact that you pay for only so many is frustating. **What problems is Docusign solving and how is that benefiting you?** I work in an industry where my clients are all remote. DocuSign allowed me to go from closing 5 deals per month, to 15 per month. Becuase people didn't have to drive to my city in order to conduct business. We started using this product pre pandemic, and so when everything shut down, we were sailing right along luckily. My industry is real estate adjacent, so most of my clients have already used DocuSign, so that was an added benefit. There is brand trust already established. ### 28. Great system for sending onboarding docs **Rating:** 3.5/5.0 stars **Reviewed by:** Liz H. | Data Systems Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2023 **What do you like best about Docusign?** When we used docusign as a stand-alone system for onboarding, the bulk send feature was highly beneficial. Being able to send 100s of packets at one time was a major time saver and not having to complete all of these steps in-person on the first day is a big time-saver as well. **What do you dislike about Docusign?** I'm not in love with the Salesforce integration. We cannot bulk send without having an understanding of code and the support team was not able to help someone such as myself work through it. It still saves us time and having the documents link to the employees' virtual file is great, but I really wish we could send them all at once or through automation via Salesforce. **What problems is Docusign solving and how is that benefiting you?** We use it primarily for employee onboarding and waiver collection. It saves a lot of time that we would otherwise have to spend printing and auditing each hiring packet individually. Knowing that all fields must be completed in order to complete is wonderful. ### 29. The DocUSign Way **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn P. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2023 **What do you like best about Docusign?** Organizationally DocuSign has been a blessing to our company, as it allows us to process documents for signatures, and accuracy, and reliably provide a copy of every document to each and every party that has an interest in the specific form being used. We have a real estate company and prior to DocuSign, we had cases and cases of boxes and spent hours organizing files, looking for a file, or worried about something missing in the files. That is no longer a problem, our records are complete, available, and easily shared across platforms. **What do you dislike about Docusign?** One of our DocUSign tools is DocUSign Transaction Rooms, which uses a color system, made up of Red and Green tabs that allow us to easily see a file that is ready to be approved (Green) or not approved (Red), but on occasion, a user with a lower authority level will work on a document, which also appears as Green, and I would much rather see those documents colored with Yellow to differentiate and bring attention to me as the final signer. **What problems is Docusign solving and how is that benefiting you?** DocUSign allows our company to work remotely and the ability to have a certified signature on a document speeds up our work load. The DocUSign Transaction Room program, stores the resulting work product for long terms, reducing the need to replicated the files, or convert them to paper and storage sites. ### 30. DocuSign as Sales Director **Rating:** 5.0/5.0 stars **Reviewed by:** Riley G. | Director of Sales, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 01, 2024 **What do you like best about Docusign?** Ease-of-Use, convenience, little training required **What do you dislike about Docusign?** Support not always the easiest, routing could be easier **What problems is Docusign solving and how is that benefiting you?** Manually signing documents that can be done online ### 31. Easy to use, straight to the point **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 15, 2024 **What do you like best about Docusign?** The simple but effective design of the app, the recent history where you can see who signed what document and when. **What do you dislike about Docusign?** I couldn't find a dark mode for the app, other than that, no downsides. **What problems is Docusign solving and how is that benefiting you?** The easiness of signing digitally documents while protecting your privacy ### 32. DocuSign has so many great features it makes it easy for the creator & end user **Rating:** 4.5/5.0 stars **Reviewed by:** Brandy H. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 25, 2024 **What do you like best about Docusign?** Ease of use, it is self explanatory for all involved. **What do you dislike about Docusign?** I do not like the support site of DocuSign, it is difficult to use as you have to find the correct path for your issue & go through several steps to be able to actually submit a request. **What problems is Docusign solving and how is that benefiting you?** DocuSign allows us to do business remotely & saves time for employees & customers. ### 33. Couldn't Perform My Job Without DocuSign **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2024 **What do you like best about Docusign?** Extremely user friendly Convenient to use for signers both within and outside of the organization **What do you dislike about Docusign?** Invasive tutorials and notifications attempting to get you to engage with features you more than likely don't care about or need **What problems is Docusign solving and how is that benefiting you?** Difficulties of doing business across large geographic areas ### 34. Effortless Signature Process **Rating:** 5.0/5.0 stars **Reviewed by:** Mike H. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 13, 2024 **What do you like best about Docusign?** provides secure signing of documents and clear transfer **What do you dislike about Docusign?** Determine how all users can view all envelopes. **What problems is Docusign solving and how is that benefiting you?** Obtain contracts signed swiftly ### 35. Easily send and sign documents in minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Cristal M. | Business Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 09, 2023 **What do you like best about Docusign?** DocuSign allows me to interact with clients and quickly get forms signed and transferred without the hassle of waiting for mail or a meeting. I find it to be the most efficient and secure option. This saves me time that on a aoendnworking on other aspects of my business knowing my contracts are secure **What do you dislike about Docusign?** I have nothing bad to say. It has worked smoothly and quickly each time I have used it to interact with a client or business. No issues with the software. **What problems is Docusign solving and how is that benefiting you?** It was hard to get contracts from my clients before using DocuSign. Not everyone has access to a printer and emailing contracts would take days with multiple reminders before I would receive them back. Now I can get it all done in one day saving me time and undo stress. ### 36. GmNi e signature platform **Rating:** 4.0/5.0 stars **Reviewed by:** Stacey W. | Project Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 21, 2024 **What do you like best about Docusign?** I enjoy using DocuSign for sending out multiple documents per day for signature. **What do you dislike about Docusign?** I do not like when signers can decline to sign and it makes the envelope not useable. **What problems is Docusign solving and how is that benefiting you?** The documents we sign are uploaded and marked as executed in a platform we use ### 37. RON Signings **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 24, 2024 **What do you like best about Docusign?** DocuSign platform is fairly easy to navigate. I like the envelope system and how easy it is to set up with documents for a RON signing. **What do you dislike about Docusign?** We have had several issues with the notaries not being able to connect with signers to complete the signing. We reach out to DocuSign support and it often takes days for an answer to come in and we often feel unresolved. **What problems is Docusign solving and how is that benefiting you?** We are branching out into the world of RON Signings and this tool is allowing us to connect with qualified notaries to offer this service to our clients. ### 38. DocuSign top of their game **Rating:** 5.0/5.0 stars **Reviewed by:** Fabio F. | IT Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 06, 2024 **What do you like best about Docusign?** Speed and performance Feature list (copy and pasting multiple fields at once) **What do you dislike about Docusign?** If anything maybe cost compared to the market but you get what you pay for **What problems is Docusign solving and how is that benefiting you?** Client signatures throughout the building lifecycle from Sales to on-site variations ### 39. Template developer and Envelop user **Rating:** 4.0/5.0 stars **Reviewed by:** Sathishkannan S. | Senior Associate, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 12, 2024 **What do you like best about Docusign?** I like the ease of implementing templates and the usage of its API integration **What do you dislike about Docusign?** DocuSign should provide version control for the template design to retrieve the previous version if something saved by mistake **What problems is Docusign solving and how is that benefiting you?** It helps us to move toward digital processing of Insurance claims and ease the documentation work ### 40. Fairly Good Website **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 15, 2024 **What do you like best about Docusign?** The interface is very simple and easy to use. I like that I can send reminders to sign, and it's very fast. **What do you dislike about Docusign?** My biggest pet peeve is that the website automatically suggests my name and email when I'm filling out the information on where I'm sending the Docusign to. Why would it suggest my name? It seems silly to suggest sending a document to myself. **What problems is Docusign solving and how is that benefiting you?** Making it very easy for clients to sign documents without printing and scanning. ### 41. Reliable eSignature solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Docusign?** The ease of use is hands down the best part of DocuSign. It doesn't take high tech savviness or any complex steps. You can drag and drop any PDF document and do the same with all of the required signing fields. It's easy to set the signing order. It also archives your old documents to allow you to return later to retrieve them. The integration was perfect for our org since it allows SSO with Azure in addition to new user provisioning. The initial setup and contract negotiation was easy. We were able to go live in less than a week. **What do you dislike about Docusign?** It's expensive. Like any major brand and tech partner, there's a hefty price tag. We pay an average of $4.50 per envelope. We frequently tell our staff to only leverage the solution when absolutely needed. The sales reps aren't very flexible. There's a minimal purchase so if you're a small business and don't get much use out of a solution like this, you may want to consider an alternative. **What problems is Docusign solving and how is that benefiting you?** Collecting signatures for legally binding contracts. Helping our workforce achieve conventional signing tasks in the post COVID hybrid world. ### 42. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Docusign?** I love that I can create a template and then multiple other templates from that one. I have a generic change order template, subcontract template, and owner change order template. From those, I can even customize a specific vendor template with all the names in the workflow filled out and email message. Then I can quickly apply the template to each change order and send it out. I can even share my templates with my teammates for their use as well. Easy to use. Integrates with Procore with a click of a button, so implementation was a breeze and I don't have to update in multiple areas. I use it often and sometimes multiple times a day. **What do you dislike about Docusign?** The only issue I have at the moment is that sometimes the Procore to DocuSign link breaks and Iit doesn't always carry me from Procore to DocuSign. Sometimes I have to click on the Finish button to continue. **What problems is Docusign solving and how is that benefiting you?** We can send documents for signature at any time. You can approve and execute on your phone while in a meeting or while stuck in traffic. With everyone working from home and different hours, the approvals can happen at any hour an automatically update. No longer waiting for the next work day when personnel arrives to process the paperwork. DocuSign sends everyone in the workflow a final executed copy. ### 43. DocuSign eSignature Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Docusign?** DocuSign is a great service for our needs. They have have wonderful customer service and opening tickets is a breeze. When we have users with issues we can quickly get answers and even techs to work with our associates to determine what might be wrong. In addition, DocuSing has a great dashboard for site wide issues and keeps you informed about progress and expected issue resolution. We have over 500 people using this service on a near daily business. DocuSign plays a vital part of our interaction with clients and vendors alike. We leverage many of the security features to ensure we maintain private data and give the customer peace of mind. Overall I have not encountered another service that has the same level of features, great customer service and ease of use like DocuSign. **What do you dislike about Docusign?** The one weakness of DocuSign is the reporting. The administrator dashboard has such nice and aesthetic reports but once you try for a more verbose output it makes it very hard to get month to month stats without running separate monthly reports. In the age of sleek SaaS platform experiences I would expect it to be nicer. **What problems is Docusign solving and how is that benefiting you?** We have many forms and contracts that need to be signed by clients and vendors daily. Since we deal in mortgages and other financial documents we have a great need for an easy way to gather contracts. ### 44. Sign your documents with ease and in no time **Rating:** 5.0/5.0 stars **Reviewed by:** Fara J. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 17, 2023 **What do you like best about Docusign?** Docusign has been convenient, efficient and professional in my professional work. Being able to sign official papers electronically from any location is a revolution. In addition, the ability to customize templates not only saves my time but also guarantees that the final document contains accurate information. These third-party security measures give me the assurance I need in discussing and working with clients and partners. **What do you dislike about Docusign?** Though, I feel that Docusign’s commercial pricing is a bit high and I can always find cheaper options. The touchscreen signing feature is also somewhat unwieldy and can result in some temporarily-perplexed interactions as well. **What problems is Docusign solving and how is that benefiting you?** Docusign addresses the issue of secure and electronic signing of deeds perfectly well, makes my workflow easier, and minimizes use of physical papers. This not only saves time but also favors the environment because the papers that are used in the process would be reduced. ### 45. Business resource to allow the distribution of a document to be signed by multiple people. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 06, 2024 **What do you like best about Docusign?** Business resource to allow the distribution of a document to be signed by multiple people. I like the ability to review the document after each signer. **What do you dislike about Docusign?** The login or account creation can be a bit cumbersome. **What problems is Docusign solving and how is that benefiting you?** Allowing multiple signers to sign the form one signer at a time as not to duplicate efforts and the ability for the docusigner creator to view document after each signer. ### 46. Ease of use! **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna U. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 20, 2024 **What do you like best about Docusign?** It's very easy to use. I have been using DocuSign for 10 years, never had any problems. **What do you dislike about Docusign?** Tech support. I don't know how to get hold of anyone. **What problems is Docusign solving and how is that benefiting you?** Quick signing for documents, mobile signing. It makes my client onboarding process very simple. ### 47. The Product is great but comes with a higher price point **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 24, 2024 **What do you like best about Docusign?** We have used DocuSign API to facilitate the signing of the documents in session(Browser embedded sign-in) and the DocuSign API works excellently. **What do you dislike about Docusign?** The pricing is very high. Also, you must commit to a minimum yearly contract and pay upfront. They do not have the option to pay the invoice by quarter. That is a big issue for startups like us. **What problems is Docusign solving and how is that benefiting you?** Able to give us the capability to do browser-embedded sign-in. We use the DocuSign API to overlay the merge field values on the template and generate the PDF for signature in the browser. ### 48. DocuSign provides an easy and convenient solution for reviewing & signing project documents. **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron G. | Partner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 09, 2023 **What do you like best about Docusign?** The process for creating and sending documentation is intuitive and seamless, meaning I can get crucial project kickoff docs signed quickly to keep our workflow moving without interruption. Getting email notifications when documents are not only signed but simply viewed helps me stay in-the-know with the review status. **What do you dislike about Docusign?** I would love to see staged presets or templates instead of overall templates. So unique documents with unique messages or recipients could load a preset group of input boxes. I also wish there were more control over the signature box size & shape. **What problems is Docusign solving and how is that benefiting you?** Having signed Project Agreement is a must to protect ourselves and our clients when we engage in new work relationships. DocuSign helps us quickly and easily get that housekeeping paperwork out of the way in a professional, credible manner. ### 49. DocuSign is an Everyday Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah G. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Docusign?** My favorite thing about DocuSign is the ability to track the progress of documents. I find the creation of templates and sending one-off envelopes for signature simple and easy to use. Whenever I have had an issue I've reached out to the customer support team and received timely and helpful assistance. I use DocuSign every day at work and it is an integral part of my document workflow. **What do you dislike about Docusign?** In my experience the search capability could be better. It would nice if the search looks for words within documents, not just for those who are in the signing order or title/description. **What problems is Docusign solving and how is that benefiting you?** Eliminates the need to track where a document is. ### 50. DocuSign for effortless and easy to use tool for getting signature online **Rating:** 4.0/5.0 stars **Reviewed by:** SHIV K. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 04, 2023 **What do you like best about Docusign?** DocuSign is an extremely user-friendly as well as well-designed e-signing program. We can easily get the signature of our vendors and staff which are located at different places, which saves a lot of time and effort. DocuSign is simple to make use of, intuitive, and also the price is affordable. Making templates for staff to use for common forms is additionally straightforward, helpful, and a time saver for them. **What do you dislike about Docusign?** There is nothing to dislike anything, with this application as it is beneficial and very helpful in getting the e-signature from any place and saves a lot of time and money. **What problems is Docusign solving and how is that benefiting you?** With the help of DocuSign we can easily get the signatures of our vendors and employees very easily without personally visiting them and we can get the signatures in a very short time just by sending the document online. ## Docusign Discussions - [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) - 5 comments, 3 upvotes - [What alternatives to docusign do you recommend?](https://www.g2.com/discussions/what-alternatives-to-docusign-do-you-recommend) - 2 comments, 2 upvotes - [Hi](https://www.g2.com/discussions/27808-hi) - 2 comments, 2 upvotes - [What are the key benefits of using DocuSign for businesses and individuals in managing electronic agreements?](https://www.g2.com/discussions/what-are-the-key-benefits-of-using-docusign-for-businesses-and-individuals-in-managing-electronic-agreements) - 3 comments, 1 upvote - [Is there a way to draw your signature?](https://www.g2.com/discussions/is-there-a-way-to-draw-your-signature) - 1 comment, 1 upvote - [View Docusign pricing details and edition comparison](https://www.g2.com/products/docusign/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-09-29+16%3A50%3A32+-0500&secure%5Bsession_id%5D=a0cdaf0f-0cb2-471d-b1c2-5e2a2c8b23bc&secure%5Btoken%5D=775ee8cec75c8f74c92c52de1fda62cfd4522c36658d2e869a7da77602ec2aa4&format=llm_user) ## Docusign Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation - Multi-Party Signing - Electronic Signature **Functionality** - Ease Of Integration - API Call Speed - Breadth Of Functionality **Agentic AI - Google Workspace Office Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Support** - Professional Support - Community Support - Documentation **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs - Email Management - Template Management - Mobile Access - Forms Management - Contact Management - Compliance Management - Workflow Management - Document Management - Contract/License Management - Renewal Management - Registration Management - Event Management - Marketing Management - Expiration Management - Offline Access - Video Management **Additional Functionality** - File Sharing - Approval Process Control - Alerts/Notifications - Authentication - Data Security - Reminders - Reporting & Statistics - Access Controls/Permissions - Version Control - Single Sign On - Audit Trail - AI Copilot - Activity Dashboard - Encryption - Signature Capture - Document Conversion - Drag & Drop - Archiving & Retention - Team Collaboration - Generative AI - Status Tracking - Customizable Fields - Searchable Database - QR Codes - Two-Factor Authentication - Search/Filter - Multi-Location - Real-Time Data - Data Synchronization - Age Verification - Customer Database - Secure Data Storage - Waiver Kiosk - Data Import/Export - Photo Capture - Conditional Logic - Customizable Templates ## Top Docusign Alternatives - [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) - 4.7/5.0 (740 reviews) - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) - 4.8/5.0 (2,739 reviews) - [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) - 4.6/5.0 (1,435 reviews)