Slack Reviews & Product Details

I really enjoy how convenient Slack is, since it lets me quickly get to the pages I need to communicate with specific people. I especially appreciate the channels feature because I can separate projects by name and easily stay in touch with everyone involved. I also like getting notified when I have a message so I can make sure I follow up promptly. The huddle functionality is also very helpful for holding meetings right from the platform, simply by pressing the headphone button. Then you could invite whoever you want and talk about any conversations that need to be elaborated on or have impromptu meetings. I also really enjoy the catch up button because it allows me to catch up on things that I might have missed very quickly. I also like that I could separate out different workplaces. For example, I have an HR workplace for my HR people and I have a management workplace for all of the managers. It makes it very convenient and then you can even create channels within these workplaces that make it even easier to keep track of separate projects. Review collected by and hosted on G2.com.

Sometimes it's hard to find previous information when you're looking for something. It can be hard to sort through all the channels and all the conversations to find what you want. The search function works okay, but I think that it should have enhanced features in order to find specifics like, if you're looking for something that's been mentioned many times in different areas, some way to narrow that down. Review collected by and hosted on G2.com.

Slack is very easy to use, its quick and efficient while not costing too much. It helps drive quick communication in the back office. The Channels help create different spaces where teams can communicate as a whole which is super helpful. The screenshare feature is amazing for troubleshooting things. In general it is one of the core tools we use in our day to day operations. Support is super helfpul and easy to reach, they helped make our initial set up hastle free! Review collected by and hosted on G2.com.

I wish there was the option to search for a specific setting and having it pop up, instead of having to manually search for the setting by scrolling through the settings menu, clicking through the tabs. I wish there was an integration that made sense for us, currently there is not. Review collected by and hosted on G2.com.

What I like best about Slack is how it brings all team communication into one organized, easy-to-navigate space. Channels make it simple to separate conversations by project, department, or topic, which has significantly reduced confusion and unnecessary meetings in our workflow.

The UI is very intuitive, so onboarding new team members is quick, and features like threaded replies and message search save a lot of time when trying to find past discussions or decisions. I also really appreciate the integrations connecting tools like Google Drive, Zoom, and project management apps keeps everything centralized and avoids constantly switching between platforms. Performance has been reliable even with multiple channels and active conversations, and notifications can be customized well so I only focus on what’s important.

Overall, it has made communication faster, more structured, and much more efficient for our team. Review collected by and hosted on G2.com.

One downside of Slack is that notifications can sometimes feel overwhelming, especially when you’re in multiple active channels. Even though there are customization options, it can take a bit of time to fine-tune the settings so you’re not constantly pulled away by less important updates.

Another limitation is the message history restriction on the free plan, which can make it difficult to look back at older conversations if your team relies heavily on Slack for day-to-day communication. And with lots of integrations and channels, the workspace can occasionally start to feel cluttered if it isn’t managed carefully.

That said, these issues are relatively minor compared to the overall value Slack provides, and most of them can be addressed with the right setup and habits. Review collected by and hosted on G2.com.

As a project manager, I appreciate Slack's robust customer support, extensive features, and wide range of integrations. It centralizes all conversations in organized channels, making it easy to track project progress, share updates, and keep everyone aligned without the clutter of long email threads. Real-time messaging accelerates decision-making and fosters a culture of responsiveness, while its integration with tools like Trello, Asana, Google Drive, and Zoom ensures seamless workflow management within a single platform.

Slack also supports asynchronous communication, which is vital for distributed teams across different time zones. Its searchable history means no information is ever lost—decisions, files, and discussions are all accessible when needed. The ability to automate tasks and reminders through custom workflows or Slack bots saves valuable time and reduces manual follow-ups. all-in-one platform for efficient project management and team coordination. Review collected by and hosted on G2.com.

As a project manager, I find Slack’s high licensing cost hard to justify for smaller teams. Despite its strong communication features, it lacks built-in task management, often leads to message overload, and creates distractions. Managing numerous channels and notifications can reduce focus and efficiency in fast-paced projects. Review collected by and hosted on G2.com.

I can make different channels, as per the working responsibilities, and can also make reminders for my own work. Slack also includes options where I can link this app with different apps, so it is more flexible and easier to use. It performs well even if there are loads of messages and never lags, though I have never used any AI on slack, so cannot say much about it, but the best is it gives a lot of features with the pricing they have. While onboarding new employees it is easy to add them in the ongoing channels. AI or intelligence on Slack isnt much used by me but I think if we can link ChatGPT with slack or any other AI it would be good. Review collected by and hosted on G2.com.

There isnt much that I dislike about Slack, but I think it should have any good AI or intelligence that can help us with any grammar mistakes while sending the messages. Also I think there should be some buffer time before sending the message so we can cancel in between in case we have send wrong message. I also think slack should provide us the ability to see the profile pic in large rather than small ones for the accounts on SLACK. Review collected by and hosted on G2.com.

We wouldn’t use any other tool for internal messaging. As an admin, I’ve found the integrations with the rest of our stack to be solid, pretty much everything we use plugs into it in one way or another. Search is decent as well, especially when you actually need to dig something up. Huddles have also been a nice addition. Review collected by and hosted on G2.com.

The admin side could be a lot better, and the pricing structure is also a bit annoying. The plans feel like they’re designed to push you into the next tier whether you actually need it or not, and the per-user cost adds up quickly.

I tried their AI features a while back and they were pretty rough. I’m not sure if they’ve improved since then, but at the time it didn’t give us any reason to stick with it. Review collected by and hosted on G2.com.

Slack makes it easy to keep communication organized through channels, so conversations don’t get lost like they do in email. I like how fast it is to send quick messages, share files, and tag teammates for input. The integrations with other tools also make it convenient to keep everything in one place. Review collected by and hosted on G2.com.

One downside of Slack is that notifications can become overwhelming, especially if you’re in multiple active channels. It can also be difficult to find older messages when you need them, since conversations move quickly. At times, important updates can get buried in busy threads. Review collected by and hosted on G2.com.

It accomplishes the jobs of many tools in one. It goes beyond communication and I actually use Slack for Project Management for a small team, without any other PM tools. That makes it an incredibly good tool for the price. Review collected by and hosted on G2.com.

Sometimes the UI is confusing, like when Canvases are linked to in places you don't expect, or when they open in new spaces you don't expect them to. Maybe that's more about how I'm using certain features, but sometimes the organization of features doesn't make sense to me. Overall, it's still easy to use, though, and that's not a huge roadblock. Review collected by and hosted on G2.com.

Slack is easy to use with a simple and clean interface. It helps our team communicate quickly through chats, calls, and channels. It works well with other tools we use, which makes our work easier. The performance is smooth and reliable. It saves time, so it feels worth the cost. Setup was simple, and support is helpful. Smart features like search and suggestions also improve our daily work. Review collected by and hosted on G2.com.

Sometimes Slack has small issues during calls. My Bluetooth mic disconnects, and I have to reset it again in settings while in a huddle. Also, sometimes I don’t get notifications while I’m in a huddle, which can make me miss messages. The app can feel a bit heavy at times, and too many notifications can be distracting if not managed properly. Review collected by and hosted on G2.com.