--- title: BugHerd Reviews meta_title: 'BugHerd Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 216 reviews by the users' company size, role or industry to find out how BugHerd works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 216 scale: '5' date_modified: '2026-09-17' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # BugHerd Reviews **Vendor:** BugHerd **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 216 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About BugHerd What is BugHerd? BugHerd is a visual website feedback and bug tracking tool for agencies and web development teams. Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details, and creates a task for your team to track. AI-powered features help automate task triage, organize feedback, and connect AI coding agents to resolve issues faster. It's used by every role involved in a website project, including: - Web developers - Web designers - Project managers - QA/UAT testers - Marketing professionals - Content creators The key features of BugHerd are: - Visual point-and-click feedback directly on a web page - Automatic screenshot & tech details capture (browser, OS, URL, screen resolution) - Task tracking via a built-in Kanban board to assess, assign, prioritize, and action feedback - No client login required - clients get a simple link and start leaving feedback immediately - AI-powered task management - automatic duplicate detection, auto-generated titles, auto-tagging - BugHerd MCP connects tasks directly to AI coding agents like Claude Code and Cursor so they can triage, update, and action the feedback directly - Ongoing feedback collection, even after the website project has finished - Video feedback for recording multi-step interactions - Deep two-way integrations with PM tools (Jira, Asana, ClickUp, Trello, monday.com), Slack, MS Teams, and GitHub, plus a full API and webhook support What makes BugHerd different: Feedback is pinned directly on the live or staging web page instead of sent through email, screenshots, or spreadsheets. When multiple clients or stakeholders review the same site, they see each other's existing comments in context, which cuts down on duplicate reports and back-and-forth clarification. BugHerd also offers a wider range of AI features than other website feedback tools - most notably BugHerd MCP, which lets AI coding agents like Claude Code and Cursor triage and action feedback directly, so you don't have to make the updates yourself. BugHerd is used by 10,000+ companies and 350,000+ users across 172 countries, including Canva, Deloitte, Apollo and Q4, and holds a 4.8/5 rating on G2 from 140+ reviews. Get started in minutes with a free 7-day trial (no credit card required) or book a 1:1 demo at https://bugherd.com/ ## BugHerd Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of BugHerd, making project management and communication seamless and efficient. (33 reviews) - Users appreciate the **streamlined feedback process** of BugHerd, enhancing communication and project efficiency during development. (16 reviews) - Users value the **streamlined team collaboration** in BugHerd, enhancing communication and project tracking effortlessly. (16 reviews) - Users appreciate the **centralized task management** of BugHerd, enhancing organization and streamlining client feedback and revisions. (13 reviews) - Users appreciate the **efficiency** of BugHerd, streamlining feedback and project delivery for smoother workflows and happier clients. (12 reviews) - Users rave about BugHerd's **amazing and responsive customer support** , enhancing their overall experience and project efficiency. (11 reviews) - Simple (10 reviews) - Teamwork (10 reviews) - Easy Setup (9 reviews) - Intuitive (8 reviews) **What users dislike:** - Users desire **missing features** like larger attachment support and enhanced reporting tools to improve their workflow. (6 reviews) - Users report encountering **software bugs** that hinder functionality and require additional clarification for effective use. (4 reviews) - Users experience **frequent issues with bug logging** , including problems with screenshots, task organization, and extension reliability. (3 reviews) - Users experience **complex usability issues** during setup and integration, though benefits often outweigh these minor challenges. (3 reviews) - Users are frustrated with the **lack of tools** in BugHerd, limiting efficiency and feedback processes. (3 reviews) - Users note a **challenging learning curve** for non-technical staff, impacting initial onboarding and usability. (3 reviews) - Limited Functionality (3 reviews) - Cluttered Interface (2 reviews) - Difficult Setup (2 reviews) - Filtering Issues (2 reviews) ## BugHerd Reviews ### 1. Best bug tracking tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 30, 2021 **What do you like best about BugHerd?** It's easy to use and has a very user friendly interface. UI is very smooth and doesn't lag. **What do you dislike about BugHerd?** It can get a few more integrations. And pricing can be a bit less. **What problems is BugHerd solving and how is that benefiting you?** We collaborate being a remote team and it really helps. **Official Response from Merrin Hughes:** > Thanks for taking the time to leave your review of BugHerd. We're glad to hear it's helping with the remote team collaboration. ### 2. excellent way to manage website defects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 12, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about BugHerd?** Looks like a scrum board, but allows to see defects on the actual website **What do you dislike about BugHerd?** I have been very happy with everything this product offers **What problems is BugHerd solving and how is that benefiting you?** Providing stakeholders with a visual of the issues ### 3. Is a powerful and easy-to-use tool. **Rating:** 4.0/5.0 stars **Reviewed by:** James E. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 28, 2020 **What do you like best about BugHerd?** Ease of integration and management when managing the tasks that are set to develop, allows you to maintain a great integration and management of each of the activities. **What do you dislike about BugHerd?** Its handling and integration in mobile devices is a little confusing and slow to handle would be ideal to improve this small detail. **What problems is BugHerd solving and how is that benefiting you?** Useful for the management of tasks and different activities that are scheduled to be developed by all members of the team. ### 4. Easy website review system **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah B. | Account Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 26, 2018 **What do you like best about BugHerd?** This system makes it extremely easy to pin real time updates or notes needed on a website. It is primarily used when building a new website where the customer as well as internal reviewer can make notes, pinning them right on the exact button, photo, section, etc. **What do you dislike about BugHerd?** The customer has to be trained on how to use it and some find it difficult if they are not tech savvy. For those building a website, it's useful, but if your client is not inclined to use a program like this they may disregard and send you feedback another way! **What problems is BugHerd solving and how is that benefiting you?** Better communication. It's much more effective to use a program where you can easily make updates that are right in front of you, and mark them as complete. ### 5. It does an excellent job **Rating:** 4.5/5.0 stars **Reviewed by:** Aurora M. | Administrative Assistant, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 03, 2018 **What do you like best about BugHerd?** It records and stores errors given by the people or consumers of the program and saves so that it is easier for the developers to solve the problems. I like it because I can do the work of my house and it's easier for me. **What do you dislike about BugHerd?** It does not have a very reliable and very open presentation. It has a slightly complicated interface. I do not like that the main page does not show many social networks so customers can go. **Recommendations to others considering BugHerd:** I recommend it because it is useful when identifying problems and that developers can solve it easily. **What problems is BugHerd solving and how is that benefiting you?** I have easily resolved the errors of the website as well as recommendations on how to improve it. ### 6. Simple but flexible bug tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlin R. | Director of Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 25, 2017 **What do you like best about BugHerd?** The interface is simple and clean. Even when you need to track hundreds of tickets or features, it doesn't become overwhelming and things are still easy to monitor at a glance and search through. I like the ability to quickly check tag counts, and see which team member is assigned to an issue. The ability to have multiple projects running at one time also helps us stay organized and keep tickets from separate functions from overlapping in the same space as the volume of items we log can be high at times. **What do you dislike about BugHerd?** Overall we've been pretty happy with the system. It would be nice if the column sorting was per user instead of per project so that each person could sort columns according to what they prioritize most. This caused some confusion at first as people would change the sorting not realizing it affected what other members of the team were seeing as well. This is relatively minor though. Once we understood what the result was, we all agreed on which sorting to use and it hasn't been an issue since. **Recommendations to others considering BugHerd:** Great for mid sized teams that include non developers. Easy to learn and it's clear they try to keep things simple, but useful. **What problems is BugHerd solving and how is that benefiting you?** We have a medium sized team and it helps teams of two or three of us coordinate on specific issues as we are testing and deploying fixes with ease. It keeps everyone involved with an issue up to date on the status of things so that we're less likely to let things fall through the cracks which is great when we're working on so many items simultaneously. We're also using BugHerd to catalog and record feature requests and feedback from the team so that we don't lose track of them and can easily search through them for future reference. ### 7. Amazing Bug Tracker with Easy Wordpress integration **Rating:** 4.5/5.0 stars **Reviewed by:** Victor G. | Application Systems Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 03, 2018 **What do you like best about BugHerd?** Excellent for reporting, tracking, and organizing bugs through BugHerd's website. It is amazing how you can report bugs in a point and click fashion to point to exactly where the bug is. It also captures a screenshot of the page, browser details, resolution of browser when bug was reported, and you can even assign or comment on each bug. **What do you dislike about BugHerd?** I dislike how Bugherd is not updated often and there is little to no integration with other software or Wordpress, . **Recommendations to others considering BugHerd:** Integration of bugherd into your website is easy if you find the right Wordpress plugin and know how to plug htis into your non-Wordpress site. The plugin itself is also outdated but works well even with Wordpress 4.9.1 as well as Meteor or Vue websites. **What problems is BugHerd solving and how is that benefiting you?** reporting, tracking, and organizing bugs for Websites. It makes it easy for Quality Assurance to report and track bugs as well as for developers to receive assigned bugs. Developers can also change the status of bugs as To-do, doing, done, and more. ### 8. Simple feedback tool for development teams **Rating:** 4.0/5.0 stars **Reviewed by:** Trevor P. | Senior Marketing Technologist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 03, 2017 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about BugHerd?** BugHerd's greatest feature is its website integration. With the browser extension users can browse the site and easily report issues. BugHerd targets the elements clicked on by the user for the bug report, and even takes a screenshot of what the user is seeing for the report. This alone has been the main reason we have stuck with BugHerd. It's integrations with project management and development tools is a bonus, but otherwise the tool is very slim on extra features. **What do you dislike about BugHerd?** The interface is usable but could use a design upgrade. **What problems is BugHerd solving and how is that benefiting you?** Collecting website feedback and tracking bugs has always been a hassle, especially when gathering feedback from people outside the development team. BugHerd helps solve this problem by allowing users to log feedback directly from the website being tested. ### 9. Solid solution for QA and providing feedback to a dev and QA team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 28, 2017 **What do you like best about BugHerd?** The ease of use from installing it on the site to the smart and intuitive UI to capture your feedback. I also love how it captures your browser, OS, etc and has the ability to provide screen grabs. **What do you dislike about BugHerd?** I feel sometimes it slows down the site speed. Maybe the JS is a little heavy? Not really sure. **Recommendations to others considering BugHerd:** Plan ahead and use it to plan out your QA process. **What problems is BugHerd solving and how is that benefiting you?** Saving time consolidating and organizing feedback. Easy for testers to see each others' feedback. Also provides a streamlined way to assign feedback to devs for bug fixes and update ### 10. Bugherd Streamlines QA Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 23, 2016 **What do you like best about BugHerd?** Bugherd streamlines the quality analysis and control of our design and website builds internally and externally. We are able to makensuggested changes and tweaks to our own site as a collaborative team in addition to QAing client website builds with multiple team members working at once. **What do you dislike about BugHerd?** So far we haven't had much complaints from the platform itself. It gets the job done. **Recommendations to others considering BugHerd:** This platform has streamlines our process with the ability to assign task priority and flag errors with captured screenshots. It is a tool we would not be able to live without! **What problems is BugHerd solving and how is that benefiting you?** Bugherd streamlines our pretty heavy QA process and allows our clients the ability to mark areas of concern and our team edit on the fly from various locations throughout the US and abroad (one team member travels extensively). ### 11. Transformed our feedback and proofing process **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla G. | Senior UX Program Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 26, 2016 **What do you like best about BugHerd?** Automatic tracking of user's browser version and device. Ability to select small elements on the page. Kanban task board. Auto screenshots taken when a bug is tracked. **What do you dislike about BugHerd?** Only 25 users at a time for our account package. A little tricky to onboard new users and have them go through the steps of installing the extension, creating an account, and learning how to tag. **Recommendations to others considering BugHerd:** Every agency and web developer needs this for QA and client feedback! **What problems is BugHerd solving and how is that benefiting you?** We used to have to print out screenshots of all our web dev projects for our proofreading team. It was a NIGHTMARE. So many trees have saved, and our proofreading team is much happier. Developers, clients, and production team alike all have better working relationship on digital projects. Everyone loves this tool. Worth every penny. ### 12. Saves time! **Rating:** 4.0/5.0 stars **Reviewed by:** Jenn D. | Head of Product, Computer Software, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 04, 2016 **What do you like best about BugHerd?** Bugherd saves me countless hours by automatically taking a screenshot of each section I am reviewing, recording browser information, and sending it to my Dev team. I am able to create a ticket and add comments to what I am experiencing within the software. My Dev team gets all the technical info, a screenshot, and a ticket created in Pivotal Tracker. **What do you dislike about BugHerd?** For some reason the web extension for BugHerd sometimes logs out and then it will take a while to come back. If I log back in to bugherd it will take some time before I get the browser plug in back to easily record errors. **What problems is BugHerd solving and how is that benefiting you?** This is an easy way for anyone to view software and highlight errors or improvements as it records browser, technical info, a screenshot, and comments all in one shot! We have the bugherd tickets and comments filtered right into Pivotal Tracker for attention. ### 13. Bugherd a Great Product, Moving in the right direction **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin M. | Owner, Design, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 03, 2016 **What do you like best about BugHerd?** Bugherd makes it simple for me to gather client and user feedback on websites. I insert a script, and a toggle appears on the page that allows you to simple point and click at what you want to comment on—whether something is wrong, or you want it changed, or whatever. A screenshot is generated and browser details are gathered, and the "bug" is recorded so we can schedule a fix. Integration w/ git commit hooks and various communication tools, such as slack, satisfy just about all the integrations we need. **What do you dislike about BugHerd?** After having built a great product, Bugherd got a little off-track by trying to rebuild 2.0 of their software from the "ground up." This made bugherd lose a lot of the functionality that made it great in the first place. Since that debacle, however, bugherd has realized their mistake, moved development back to their original software, and have worked diligently to integrate some of the neat features that were in 2.0. **Recommendations to others considering BugHerd:** Unlike other feedback generation tools, bugherd focuses on the client/business relationship. If your need is anonymous feedback, bugherd does it, but other software perhaps does it better. What bugherd does best is to allow clients and guests to test and report problems with your software easily and hassle free. **What problems is BugHerd solving and how is that benefiting you?** Communication with clients and particular gathering feedback from clients on websites is a difficult chore. Bugherd makes this process simple and easy. It gets the relevant info to my team—such as what browser and OS are being used, and a screenshot—without having to bother clients with the details. They just need to see a problem, click on it, and report it. Great, simple, and effective. ### 14. An easy way to provide front-end feedback for websites. **Rating:** 4.5/5.0 stars **Reviewed by:** Seth K. | Designer, Real Estate, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 03, 2016 **What do you like best about BugHerd?** BugHerd makes it easy for designers and developers to collaborate on website designs. It's very easy for me to highlight elements on a webpage and make comments if something is rendering incorrectly or copy needs to be adjusted. The ability to backlog, mark tasks as todo, doing, or done is a very handy feature in tracking issues and is considered to be one of the most useful features of the product. **What do you dislike about BugHerd?** I wish there was an easier way to hand off code to developers. Right now the only way I can pass off front end changes is to make a comment that is formatted in the same way as regular comments. **Recommendations to others considering BugHerd:** Give it a test run. For building websites, this software does a great job. However, mobile support is very limited at this time. **What problems is BugHerd solving and how is that benefiting you?** This product lets us preview changes on a development server before pushing it to production. It allows us to directly pinpoint issues on the website and allows our remote developers to see the issue directly. ### 15. Changed the way we work through feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 13, 2016 **What do you like best about BugHerd?** BugHerd completely changed our project feedback loop with our customers and internal project stakeholders. The system provides a painless experience for our clients to deliver feedback on Website projects - not just bugs, but also for noting content changes (text and imagery) and functionality requests. It's simple enough for non-technical users, and advanced enough to be useful to our developers, content managers, and designers. It also provides us with detailed browser/viewport/OS information that our customers wouldn't otherwise provide to us without request. **What do you dislike about BugHerd?** The one disadvantage is the lack of a two-way integration with JIRA. This is minor, however. Any issues we've had, in terms of usability and functionality, have been promptly addressed by the BugHerd team. **Recommendations to others considering BugHerd:** If you are using BugHerd with your clients, do a 20-30 minute walkthrough with them on how to use the product. Before we did this, a customer might create a bug for the same problem on every page of the website - for example, updating the year in the footer copyright notice. Even though this is a single, global change on our end. **What problems is BugHerd solving and how is that benefiting you?** BugHerd has eliminated long chains of feedback emails between our team and customers. This has enabled us to build out websites more quickly and simultaneously increased our quality. Previously, we would send a developed website to our customer and solicit their feedback. We would typically receive dozens of emails or Word documents, all formatted differently, with lists of changes. These included tweaks to text content, imagery, functionality problems, and new functionality requests. BugHerd, on average, saves about a week of time in our post-production stages. Our customers even find it so user friendly that they adopt the product for internal feedback. ### 16. Herding Bugs **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 18, 2016 **What do you like best about BugHerd?** Made seeing which task were assigned to me very easy. Good organizational tool. **What do you dislike about BugHerd?** The set up we had ran excruciatingly slow and crashed often. **Recommendations to others considering BugHerd:** Trello accomplished the same goal for me and was much faster. **What problems is BugHerd solving and how is that benefiting you?** Coordinating efforts with a 3rd party team. ## BugHerd Discussions - [What are website Bugs?](https://www.g2.com/discussions/what-are-website-bugs) - 1 comment - [How do you add a new bug to BugHerd?](https://www.g2.com/discussions/how-do-you-add-a-new-bug-to-bugherd) - 1 comment - [How do you use a BugHerd?](https://www.g2.com/discussions/how-do-you-use-a-bugherd) - 3 comments - [What is BugHerd?](https://www.g2.com/discussions/what-is-bugherd) - 1 comment - [View BugHerd pricing details and edition comparison](https://www.g2.com/products/bugherd/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-18+09%3A50%3A29+-0500&secure%5Bsession_id%5D=828b45b5-8746-44f3-8d02-50ae0eda635b&secure%5Btoken%5D=9e3e167995da5db8856e8c14c5c14565d935b591c21d27454cccc2e96beaf4f9&format=llm_user) ## BugHerd Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Bug Monitoring** - Bug History - Data Retention **Agentic AI - Bug Tracking** - Assignment Management - Prioritization **Additional Functionality** - API - Audit Trail - Ticket Management - Status Tracking - Progress Tracking - Workflow Management - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Activity Dashboard - Task Management - Feedback Management - Reporting & Statistics - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - Issue Management - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions ## Top BugHerd Alternatives - [Userback](https://www.g2.com/products/userback/reviews) - 4.7/5.0 (282 reviews) - [Usersnap](https://www.g2.com/products/usersnap/reviews) - 4.5/5.0 (90 reviews) - [Marker.io](https://www.g2.com/products/marker-io/reviews) - 4.8/5.0 (39 reviews)