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Webex Suite Reviews & Product Details

Webex Suite Overview

What is Webex Suite?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

Webex Suite Details
Product Website
Languages Supported
Arabic, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.

How do you position yourself against your competitors?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.


Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
737,524 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


MD
Overview Provided by:

Recent Webex Suite Reviews

DL
Denise L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Reliable Way to Meet"
I like how easy it is to learn to use and it is extremely reliable.
Aniket C.
AC
Aniket C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Webex is one of the best tools to connect with people and its very user friendly."
I like the video and audio quality on Webex. Its a very easy and user friendly tool.
RK
Ritik K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best tool for online meeting"
I like the best about Webex Suite is it is very easy to use also we can manage all the members actions in meeting very easily.
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Webex
Part of Webex Productivity Bundle
Webex Suite
Webex Events & Webinars
Webex Calling
Webex Interact

This product is part of a Product Suite, meaning that it can be used with a group of additional products to solve a broader business need.

Webex Suite Media

Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Play Webex Suite Video
Play Webex Suite Video
Play Webex Suite Video
Play Webex Suite Video
Play Webex Suite Video

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Video Reviews

18,310 Webex Suite Reviews

4.2 out of 5
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18,310 Webex Suite Reviews
4.2 out of 5
18,310 Webex Suite Reviews
4.2 out of 5

Webex Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Webex SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Omar K.
OK
Sales manager
Consumer Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex?

We use Webex in our organization to communicate with our peers. It helps us organize and create tasks and be able to connect with one another at ease. The app has a great easy interface and allows you to have a flow of communication within your company . You can share files, messages and even search back in history of the chat by using keywords. Review collected by and hosted on G2.com.

What do you dislike about Webex?

I notice Webex can help you communicate better within your team at work and allows you to be more transparent. There wasn't much downside of using Webex , the only thing is if you're using Webex and want to have the communication on other devices you must install the app on each device as this is not cloud based. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

It solves the problem of communication and connectivity, it allows you to get a hold of peers quicker for a more timely response . You can shoot a message and get your response immediately as where you would wait for an email reply if you opted to email your peers. Review collected by and hosted on G2.com.

Robert Y.
RY
Network Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Products used within Webex: Webex Suite, Webex Webinars, Webex Calling
What do you like best about Webex?

The scaleability, ease of use and features the platform provides. We use WebEx 2-3 times a month for our monthly corporate meetings that has over 2-300 users logged in at a time. Review collected by and hosted on G2.com.

What do you dislike about Webex?

The main thing I don't like about WebEx is when they push out MAJOR updates to the GUI and don't give you a heads-up! I've been using their software for over 10 years now and still to do this day I can't share my screen and get rid of all toolbars and icons from the screen. Meaning the 2nd monitor (which is a projector in our main conference room) that I'm sharing in the meeting with our slide show always has a toolbar or icon in a way that I can't get rid of!!! Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Mass corporate video conferencing for our monthly corporate meetings that have over 300 users logged in simultaneously. Review collected by and hosted on G2.com.

Open Discussions in Webex Suite
Verified User
G2
Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webex Suite?

I am now a hard user of webex for the last couple of month. Especially webex suite which is like a best friend of mine. Being a someone who take daily virtual meeting for clients, community and partners. Yes, webex is a super tool with a lot of features like integration, collaboration, audio and video quality which no other platforms are giving at this moment. I am using webex in both web, desktop and IOS. Giving a good customer experience. The tools interface is also so welcoming for new user Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Super happy with this software. Ofering what I need exactly for my virtual meetings, roundtables etc Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Yes, A lot of my problems are shared with Webex. I have now webex to solve my lagging audio and video while in an important meeting. As someone who conduct webinars this suite is my complete tool kit. Have integration with multiple platforms we use in our compamy which make s life so easy. Review collected by and hosted on G2.com.

Kunal S.
KS
Data Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Webex Suite?

I really like how easy Webex Suite is to use, and it has great features for online meetings and teamwork. It brings together things like video calls, messaging, and file sharing, making it a complete tool for staying connected with your team. The clear audio and video also make meetings smooth and enjoyable, helping everyone communicate better. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

I get frustrated with the occasional performance problems, especially when the connection becomes unstable during busy times. Also, some features feel a bit complicated and might need extra guidance or training for new users to make the most of them. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex Suite makes it easier for teams to work together from different places, which has been really helpful for us. It allows us to communicate well and connects easily with the other tools we use. The platform is simple to use and keeps our meetings productive while keeping our data safe. Overall, Webex Suite has made our work smoother and more efficient. Review collected by and hosted on G2.com.

Vivek S.
VS
Software developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Webex Suite?

webex suit is one of the best tool for video conferencings and meetings and higly sugested by me , the quality of audio and video is best and makes it good for even professional meetings , it offers wide of features like meetings , messaging, calling,polling and even whiteboard in one place only , in one of its version now it even integrated ai -powered featurs whih top noch and which makes it better from all other competitors of it .if you use it frequently daily you will get easily used to it and will realise hoe easily it can be implemented and integrated Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

things i dislike about webex is that for a new user its hard to understand as a beginner it will take quite a time to learn hoe to use it and implement it , even sometimes it shows lags and performs poor which creates frustations like in using whiteboard its not fully efficient ,and another thing is the cost which is quite high then other similar products in the market, Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

the webex suit is solving the problem of good virtual remote communication and meeting by providing good high-quality video conferencing solution with many different tools like whitboard screen sharing and also providing meeting like interface ,it allow me to conduct virtual meetings efficiently and which gives me ease of arranging meetings from my comfort,this saves my time enhances my productivity and makes it easier to connect to anyone from anywhere so the problem of arranging meetings remotely and efficiently is greatly solved by webex suit Review collected by and hosted on G2.com.

Anuradha (Anu)          U.
AU
Subject Matter Expert
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Webex Suite?

Easy sleeky design. Mutch easy to use. High-quality interface. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

There's nothing, currently, that puts Webex away from me. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex Suite solves the challenge of managing communication and collaboration across teams by offering a comprehensive set of tools for meetings, messaging, and file sharing. It integrates video conferencing, team chats, and document collaboration into one unified platform, making it easy to stay connected and productive regardless of location. Features like virtual backgrounds, real-time transcription, and breakout rooms enhance meetings by improving engagement and providing valuable meeting insights. The platform’s strong security measures also ensure that sensitive information remains protected. For me, Webex Suite has streamlined team communication, reduced the need for multiple apps, and improved overall collaboration efficiency. Review collected by and hosted on G2.com.

PP
TECH ENGINEER
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Webex Suite?

The Webex Suite by Cisco is a comprehensive collaboration platform that integrates video conferencing, messaging, calling, and event management tools. It’s aimed at businesses and organizations that need a robust, all-in-one solution for remote work, team collaboration, and virtual events.

Video Conferencing

Messaging and Team Collaboration

Calling

Event and Webinar Management

Security and Compliance Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

While Webex offers a rich set of features, it can be overwhelming for new users, especially for smaller businesses or teams who may not need all of the functionality. The interface can be less intuitive compared to simpler platforms, and it may take time for teams to learn the suite’s full capabilities.

# more expensive for smaller teams or startups

#Users with lower-spec devices or slower internet connections may experience lag or performance issues.

#enterprise-level customization and security features, smaller teams may find it difficult to personalize the experience to their needs. The interface and certain settings are heavily geared toward larger organizations, which may not always align with the needs of smaller teams. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex Suite is a powerful, feature-rich collaboration platform best suited for medium to large businesses or organizations with advanced security and collaboration needs. It combines a full range of collaboration tools and AI-powered features, making it a robust option for remote work, virtual events, and team communication. However, it may be overkill for smaller teams or those who prefer a simpler, less resource-intensive solution. Review collected by and hosted on G2.com.

Christina O.
CO
Hiring Manager
Staffing and Recruiting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
What do you like best about Webex?

How easy it is to learn how to use!! Very self explanatory!!! My colleagues caught right on when it came to how to operate the program! Review collected by and hosted on G2.com.

What do you dislike about Webex?

Being 100% honest the only issue I've had with it is having to call into meetings. But it seems there's a new update to where that's going to be changing! Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

It is solving A LOT of problems we previously had! Now we are getting everyone logged into meetings on time and the picture is so clear when we all conference in!! Review collected by and hosted on G2.com.

Yatheesh K.
YK
Assistant System Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Webex Suite?

We're using it for daily meetings

1) webex is ease of use, Intuitive interface makes it easy to join and host meetings.

2) Clear and crisp video quality enhances meeting experience.

3) Reliable abd high quality audio reduces distractions.

4) AI-driven tools like meeting highlights and real time translation.

5)Responsive and helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

1) When i was a beginner it was difficult to understand the interface.

2) When i am using whiteboard it shows lags and poor perform.

3) Expensive Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

1) Interactive whiteboarding fosters creative collabration.

2) Flexible breakout rooms facilitate smaller group discussions.

3) Seamless scheduling and integration with calendars.

4) Real time messaging enables effective communication. Review collected by and hosted on G2.com.

Nimra C.
NC
Account Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex Suite?

Webex App is a great platform that can be used for audio and video conferencing be it internally with colleuages or externally with networks and clients. So far I haven't had any problem with the usability of this app it's really easy to use and seamlessly allows you to schedule, join and manage the meetings regardless of the number of attendees that would be joining the call. It's got really cool features to allow you to collaborate with team members be it screen sharing, chat or file sharing. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The features demand a good laptop/phone to support them which may slow down the devices on call. There may be audio quality issues that vary such as echo or background noise which disrupts meetings. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

It has helped me in collaborating remotely with colleagues, clients and partners when in-person meetings aren't possible and when I've had a large number of participants on a meeting that has been hosted it works seemlessly and in other words it's been a lifesaver in such circumstances. And a two thumbs up to end-toend encryption and maintaining security as a top feature reassuring sensitive information shared during meetings is safe. Review collected by and hosted on G2.com.