Culture Amp Reviews & Product Details

Culture Amp is incredibly user friendly. We implemented the Performance module in the last six months after having the survey module for a couple of years. We rolled out our first performance cycle with hardly any hiccups. Culture Amp support is always incredibly helpful, always willing to answer questions or escalate problems to the engineering team if needed. I also like the new Skills coach and playbooks in collaboration with lifelabs, excited to roll it out to our new managers sometime this year. Review collected by and hosted on G2.com.

The admin side of culture amp could use some love. It is a bit difficult sometimes to fix or diagnose problems as I can't view the system as another user as an admin. That would be a fantastic future feature. It should also be a bit easier for collaborators to complete performance reviews together. The process to get previous reviews from other systems into Culture Amp was clunky and could be improved in the future. Review collected by and hosted on G2.com.

Ease of use of the platform, how well it integrates with our other systems (e.g. BambooHR, Slack), the 'science' behind the offering, etc. Also, the community content such as the blog, whitepapers, webinars, etc. are always excellent and have allowed me to become a better practitioner. Review collected by and hosted on G2.com.

Sometimes there is so much customer content that it can be a bit overwhelming trying to figure out what to use, focus on, etc. The performance platform still has some system limitations in terms of reporting. Review collected by and hosted on G2.com.

The platform makes it very easy to set up surveys. There are a variety of survey templates available that you can customize to suit your company's needs. There is a lot of flexibility on questions types as well. CultureAmp is also available to advise on your survey questions to make sure you're drawing the insights that you want. The survey launch process is easy --- from creating the survey to sending it out to participants.

I love the ability to quickly draw insights after the surveys are done. There are various tools such as heat maps and external benchmarks to understand how scores compare across the company and externally. Even HR team members and managers who are less comfortable with survey data are able to draw insights on their own. Review collected by and hosted on G2.com.

There isn't much to dislike about CultureAmp. I've been using the software for the last 5 years and I've watched it continually improve over the years. The take customer feedback into account with everything they do and they continually lead the HR space around culture. The ability to share insights with managers has improved and their resources to share with managers has also increased. Review collected by and hosted on G2.com.

Provides a heatmap based on the survey result, which can be configured as per different factors like location, team type, business function etc. Provides deep insights into the people culture, performance and engagement. Comes with a set of powerful analytics tools to give a deeper understanding. Machine learning can be used to predict future engagement and performance. Review collected by and hosted on G2.com.

Reporting is not very user friendly, in fact bordering on horrible sometimes. The system makes it difficult to summarise information so that the same information can be presented in different ways to different stakeholders. Review collected by and hosted on G2.com.

Culture Amp gives more then high low scores, but deep insights that really help drive action. I love their philosophy on only using the survey to tie to action, vs surveying and not knowing what to do with the results. The support is incredible, and I have learned so much from using this service. Review collected by and hosted on G2.com.

Honestly, not much! I can customize questions, get coaching support, have materials auto created for me like ppt decks and excel docs. Review collected by and hosted on G2.com.

I like the survey templates. There is a variety to choose from and the process behind the question definition is thorough and brings valuable insight from our employees. And when Covid hit, they quickly added surveys to address that ever-changing landscape. Review collected by and hosted on G2.com.

I can't think of a downside to using Culture Amp. Coming from a small company it has taken me some time to define how we address action items when we send surveys. Small teams can feel overwhelmed by the data that is created from a survey, so learning how to interpret and define action is important. Review collected by and hosted on G2.com.

I love that Culture Amp's engagement surveys help me do my job in understanding and improving my company's culture and engagement, and they make me look good while doing it! The data is clearly formatted and the aesthetically pleasing graphs make my presentations look polished. I also love working with the Culture Amp team and have received so much help and advice from them over the years. Review collected by and hosted on G2.com.

At my current company, we tried using their performance part of the platform in addition to the surveys. It was brand new at the time, and while some aspects were good, there were enough rough patches that weren't getting fixed quickly enough that we decided to switch our performance management to another platform. By now it may work more seamlessly. Review collected by and hosted on G2.com.

Culture Amp provides a best-in-class survey tool that allows our team to answer questions related to Enablement, Service & Quality Focus, Engagement, and much more. We survey the team every quarter and utilize Culture Amp's benchmarks to compare with previous results as well as companies similar in size to our team. Review collected by and hosted on G2.com.

Some of the questions are vague, which can be tricky for some of our team members who have more of an analytical brain. Also, some of the questions fall into interesting categories. Almost everyone in our company thinks of Social Connection as engaging with colleagues, however, most of the benchmarked questions are about our service to the outside world. I'd probably take a look at that headline if I were at Culture Amp. Review collected by and hosted on G2.com.

The articles and additional information has improved my interaction and understanding of the services provided as well as the science behind people engagement. Review collected by and hosted on G2.com.

I would like to engage all my managers with this product however I am unsure how to do so. Any training on implementation with resistant managers would be great. It would be great to have more Australian data to use as a baseline. In addition, the type of organisation we are is not recognised in any of the listings - we are a food safety audit firm and there is nothing similar. Review collected by and hosted on G2.com.

My organization has used the Engagement Survey, Exit Survey and COVID-19 Response Surveys. Each set of results clearly identified our strengths and opportunity areas that we were able to take action on. In addition, once you set a baseline, you can track progress over time which is very helpful. Review collected by and hosted on G2.com.

After utilizing various platforms over the course of my 15+ years in HR, I can honestly say that there is nothing that I dislike about the Culture Amp platform. They are always looking for ways to improve the user experience and they make sure that the product is always improving. They proactively make improvements without their users have to complain. They are a breath of fresh air and a tool that I never complain about. Review collected by and hosted on G2.com.

This product allows us to ask deep questions from our employees which can deepen our organization's work to stay on mission and on our strategic plan. Review collected by and hosted on G2.com.

I don't have a lot to say here. They are seriously responsive and the platform is really amazing. Review collected by and hosted on G2.com.

The most helpful resource on Culture Amp is their Academy. It holds so many guides and answers a lot of the "how" and "why" questions behind their survey templates and survey implementation. Review collected by and hosted on G2.com.

Response times from staff can be a bit fickle. It takes an average of 1.5 business days to get an email response. However, for technical questions on how to use the platform's functions, they have a chat feature that better helps you receive quick help. Review collected by and hosted on G2.com.

The only good thing I find about CultureAmp is that the great satisfaction you get when you mute it on Slack. Review collected by and hosted on G2.com.

It is very distracting. I'm working and every now and then a popup from CultureAmp shows up on Slack - not a single time so far for any thing that actually matters. Once you get annoyed by the popups there is no going back - you start hating it more and more with each new popup. Review collected by and hosted on G2.com.

Culture Amp allows People teams to get a leg up on acquiring data via the insights and graphics shared for every survey. It's one thing to infer how your teams are doing, but it's another to see exactly where the peaks and valleys are. Using the data provided by Culture Amp has helped our team pinpoint problem areas as well as highlight where we're doing well. Review collected by and hosted on G2.com.

Though I appreciate protecting anonymity in certain surveys, it would be nice to have the option for Super Admins to see participation in certain cases. Review collected by and hosted on G2.com.

The product:

1. Incredibly intuitive to use

2. Intentionally designed to catalyze and expedite growth

3. Is beautifully designed!

The Team:

1. Approachable

2. Friendly

3. EXPERTS

4. Beyond helpful Review collected by and hosted on G2.com.

I wish that some of the dashboards were more advanced, but that's barely a dislike and more of a wish! Review collected by and hosted on G2.com.

The Culture Amp support team is the best I have ever experienced. Their Academy articles and walkthroughs are very comprehensive, but sometimes you just need a quick answer to a question that you'd rather ask somebody. I've reached out with technical questions and general HR guidance questions and they've always been responsive and incredibly helpful. It doesn't matter what time of day or night, I've always been able to reach an actual person who can answer my questions. The Office Hours they host are great, sometimes you even get lucky and can have a one-on-one with a People Geek where you can really pick their brain and get great insight. The times I've followed up with more in-depth questions or asked for feedback, they've given very thoughtful and thorough advice. I truly can't speak highly enough of the support and guidance they've offered every step of the way. Review collected by and hosted on G2.com.

Culture Amp isn't always intuitive to use, and sometimes the articles don't have exactly the answers you need. I still have a hard time determining the difference between 360 Engagement Surveys and Performance Evaluations, and there are still some features that only recently got rolled out that would have been useful earlier. Review collected by and hosted on G2.com.

Nothing. Have been unable to solve data upload issues. Review collected by and hosted on G2.com.

Everything. Unable to use the system as data upload was unsuccessful. Multiple Culture Amp tech support personnel have worked on the issues. Should be simple to upload employee data for 64 people. It is not. My tech support personnel believe the Culture Amp upload file is corrupted by the multiple upload attempts. At this point Culture Amp has walked away from us as a customer. There has been no communication to us for four weeks. Review collected by and hosted on G2.com.

The great thing about Culture Amp is the data! Sometimes in HR it can be difficult to get good data, but Culture Amp solves this but providing good data and helpful analysis tools so that as an organisation we can make better decisions.

Having template surveys makes it super easy and intuitive to set up and run surveys. Review collected by and hosted on G2.com.

With so much data it can be difficult to disseminate and focus on what is the most important aspect to look at. Review collected by and hosted on G2.com.

Culture Amp provides ENP survey for employees to fill out - in addition to our performance reviews Review collected by and hosted on G2.com.

Making adjustments for your specific needs aren't always feasible. They provide you a system and adjustments aren't really possible. Review collected by and hosted on G2.com.

What's most helpful is that it is intuitive and easy to use, which means our organisation can get the most out of it. Review collected by and hosted on G2.com.

I would like a fully integrated system! Would be great to have all our HR info feeding in. Review collected by and hosted on G2.com.

Wow - so easy to use, our employees love it and the reports allow for some awesome analysis Review collected by and hosted on G2.com.

that the reply emails that are automatically generated form the system are not all customisable Review collected by and hosted on G2.com.

How they have Culture Amp "Scientists" who spend a lot of time researching the efficacy of their questions, surveys, action items, etc. with a lot of data. You can tell by the details, employee satisfaction of the tool (feeling like they didn't miss anything), benchmarks, and reporting functions of this tool. Review collected by and hosted on G2.com.

There are some minor UI experiences in some parts of the website and configurations of surveys that aren't super logical to locate at first (I would have a couple QAs go through a mock UI experience intricately and thoroughly to see maybe..). Review collected by and hosted on G2.com.

Love the built in chat support right in the tool. Easy integration with ADP. Reports and comparisons are top notch Review collected by and hosted on G2.com.

Admin interface isn't the most intuitive. Often find myself clicking around until I find the function I need. Review collected by and hosted on G2.com.