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Culture Amp

Culture Amp

4.8
(63)
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Culture Amp makes it easy for culture-focused companies to collect, understand and act on employee feedback and improve employee engagement, experience and effectiveness.

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Culture Amp review by Ashley H.
Ashley H.
Validated Reviewer
Verified Current User
Review Source
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"My FAVORITE employee engagement tool!"

What do you like best?

There are so many things I love about Culture Amp! Although the tool is very self-service, they have an incredible support staff (who I use often) and a help article or blog post for any question I have. I love how easy it is to set up surveys and the various ways I can analyze the data I receive (especially through the heat map and new comment analysis feature). Anther really important feature for me is the market benchmarks - these are so helpful in giving us an idea what best in class engagement could look like without our industry.

What do you dislike?

I've been using Culture Amp for four years now and any time I gave them product feedback I eventually saw changes or new features that solved my issues! I can't wait to see how the tool evolves. As of now my only dislike is that I don't have a seamless integration with my HRIS (although I don't have a seamless integration between ANY of my HR tools and my HRIS).

What business problems are you solving with the product? What benefits have you realized?

We use Culture Amp mainly to measure and track employee engagement, improve retention and employee happiness, and for capturing onboarding and exit data from our coming and going employees. Before using Culture Amp we had no way to measure engagement and therefore the People Operations team had trouble setting measurable goals. Four years later my team was able to add the Engagement Index into our 2019 Company Strategic Goals and build our annual OKRs around this one metric.

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Culture Amp review by Elizabeth O.
Elizabeth O.
Validated Reviewer
Verified Current User
Review Source
content

"Great for building an Engagement program!"

What do you like best?

It's SO easy to build surveys, and to view actual results without having to calculate everything by hand. . For people who don't love numbers, the reports are easy to use and understand. It's also very easy to share results with managers and department heads.

What do you dislike?

I wish there was an ability in the system to conduct t-tests, or measure statistical significance. This would add a layer of depth to the reporting.

Recommendations to others considering the product

Book a demo today!! I absolutely recommend the product.

What business problems are you solving with the product? What benefits have you realized?

We needed a platform that the employees trusted was anonymous/secure, and a system that made basic data analysis go quickly-- and CultureAmp really fit that bill! Instead of taking 2+ weeks to analyze the data in Excel from SurveyMonkey, I can do it in a day or two in Culture Amp. It almost pays for itself right there.

What Employee Engagement solution do you use?

Thanks for letting us know!
Culture Amp review by Kathleen M.
Kathleen M.
Validated Reviewer
Verified Current User
Review Source
content

"Employee Insights Made Easy! Wish I had dashboards like Culture Amp for our product "

What do you like best?

I love how EASY it is to get set up and get insights with Culture Amp. We blundered through an employee engagement survey done on Google Surveys and spent a week analyzing and preparing to share the info, doing our best to protect confidentiality of employees. We then got set up with Culture Amp and spent that time working with teams to figure out how we can best act on the results shared through the survey! That's MUCH better time spent :) I'm grateful to have data to focus our exec team on what matters most for employee engagement and satisfaction. What's even better is that we are so happy with the engagement survey (primary reason we signed up), we are now using for on-boarding and off-boarding surveys to truly understand the employee experience from start to finish.

What do you dislike?

Massaging employee data so that reporting groups are good and demographics are clear :)

There could be better protection against disclosing identities of minority groups through filtering, too. We do our best to set filters and demographic minimums, but don't always pre-empt what might show results for smaller populations.

Recommendations to others considering the product

Just get started. Don't bother with HRIS integration--too messy. Easier to use a spreadsheet so you can combine teams or separate them out, and also try out adding new demographics easily without making system changes. Also easier to share with business partners to understand who is included in their team results.

What business problems are you solving with the product? What benefits have you realized?

Focus. We no longer attempt to "boil the ocean" with our employee-focused efforts. Our People team has OKRs set around our engagement survey results, as do some of our bigger teams where there were results that indicated focus was needed to address pain points. Being a tech company, we love data. These surveys allow us to speak the language of employees and help focus feedback on action vs. making it personal. It's really allowed us to address the elephant in the room when there are issues felt cross-team, or even cross-company.

Culture Amp review by Claura L.
Claura L.
Validated Reviewer
Verified Current User
Review Source
content

"Culture & Change Management Lead"

What do you like best?

Culture Amp professionals provide excellent customer service to their clients. Their Engagement platform is easy to use and our employees remarked how easy it was to complete our Engagement survey. The Engagement results dashboard is simple to understand and loaded with resources. Best of all, Culture Amp is open to receiving and implementing customers feedback. They are an innovative company in my opinion

What do you dislike?

I don't have a dislike but an area for improvement would be to make it easier for their clients to analyze qualitative comments. I think they are working on making that process easier for clients.

Recommendations to others considering the product

It is one of the best Engagement tools I have used for Engagement surveys. The methodology of the instrument is sound. They are continuously finding ways to improve the tool.

What business problems are you solving with the product? What benefits have you realized?

We want to ensure that our employees have an opportunity to share their opinions on how we are doing. The Engagement survey from Culture Amp is a great tool which we have utilize for that purpose. The benefits have been huge increase in survey participation year over year, efficiency, and adoption of best practices.

Culture Amp review by Adriana B.
Adriana B.
Validated Reviewer
Verified Current User
Review Source
content

"An absolute must-have for all People and Data geeks out there!"

What do you like best?

Incredibly insightful, I wouldn't trade it for any other people analytics tool. It's intuitive and user friendly and great experience for admins too! Setting up surveys is a breeze and having templates for engagement, onboarding, manager feedback and other kinds is extremely helpful so you don't have to build things from scratch. The best part is reporting - it's fascinating to go through data on your own but you get lots of support from the team at Culture Amp, too. The team is great, going above and beyond throughout the whole onboarding process and beyond. They even send their clients a lovely surprise welcome kit! They're super supportive and skilfully persuasive without being the least bit annoying. They really help you get the most out of the tool while understanding your needs. You get access to Academy where you can learn a lot about how to use the tool best and how to understand the data. In addition, the guys organise lots of workshops where you get to meet the people geek community, learn and share experience, talk about challenges that businesses face etc. - it's a wonderful opportunity to meet people from different industries and share ideas.

What do you dislike?

The absolute only thing you need to be aware of is that data you get is fascinating but can be overwhelming so give yourself some time to digest it, go through it with other key stakeholders and think carefully about what approach you take when sharing and communicating the results to the wider team.

Recommendations to others considering the product

If you are searching for a really powerful people analytics tool and team behind that will actually help you understand your people, put results to action and lift engagement at work, Culture Amp are your guys. The absolute only thing you need to be aware of is that data you get is fascinating but can be overwhelming so give yourself some time to digest it, go through it with other key stakeholders and think carefully about what approach you take when sharing and communicating the results to the wider team.

What business problems are you solving with the product? What benefits have you realized?

We're a London based ticketing, marketing and fundraising software company of about 85 working in the arts, and cultivating our culture is our top priority as we experience fast growth. Putting people first is one of our core values, hence finding the right people analytics tool was incredibly important for us.The tool really helps us understand our people, put results to action and lift engagement at work

Culture Amp is not merely a survey tool, it’s powerful people analytics that provides us with fascinating data into areas like leadership, teamwork and ownership, company confidence, service &quality focus, innovation, enablement etc. – all of which make up overall engagement. Its driver analysis that helps you identify areas that have direct and highest impact on overall engagement is absolutely fantastic – you could spent time and money on improving, say, compensation if you felt people were unhappy about it, but if this wasn’t directly correlated to engagement, you’d stay where you were, trying to fix salaries while getting nowhere near lifting engagement at work. This is where the tool proves to be invaluable. It collects your data in one place with single sign-on and you can compare your improvements historically as you go and also benchmark your results against other companies in your industry.

Our team feels listened to and because we're able to share the results (to whatever extent we choose) with people at any level, they actually see it for real and this motivates them to share their feedback more often.

We successfully launched and completed our first engagement survey in January, re-surveyed in May and plan to do quarterly re-surveying to check how we progress in the areas we’ve identified and keep measuring engagement on quarterly basis. We also use it for on-boarding surveys for new starters to learn how to improve our on-boarding process and plan to use it for some management feedback too.

Culture Amp review by Andrea R.
Andrea R.
Validated Reviewer
Verified Current User
Review Source
content

"The experience we have had with Culture Amp has been more than we expected! "

What do you like best?

I love the fact that they teach you how to embrace this "People Geeks" mindset. From the creation of questions, to the launch and post survey results, we really feel empowered to be the expert in our industry, while now having this powerful tool of People Analytics to back us up.

What do you dislike?

It is hard to say anything that we do not like. There are a couple of limitations to the survey platform, for example, not being able to run multiple surveys with different logos. Not a huge issue and we were able to work around it by splitting platforms from corporate in order to accommodate our needs.

Recommendations to others considering the product

After looking into multiple companies, we went with Culture Amp because they were the perfect fit. We are not a one size fits all organization and loved the options to fully customize, the ability to be our own experts and the support has been incredible through this journey.

What business problems are you solving with the product? What benefits have you realized?

For 31 years the company has been established around people. "We are in the people business, we just sell shoes" has been our motto. Although we have built this foundation, we have never truly measured it. We have always struggled with retail pay relative to hours and the comments provided help to support this. Not sure I can say we are solving problems yet, but we are making improvements in the way we do things and even look at things in order to support the "voice" we asked our employees to share!

Culture Amp review by Mariana P.
Mariana P.
Validated Reviewer
Verified Current User
Review Source
content

"Huge fan of cultureamp"

What do you like best?

Two things: how customizable the software is, and the awesome support it has.

I can run pre-designed surveys that are extremely well thought out, and I can create my own.

I can customize questions, communications, and then share reports.

Support is more than just answering questions, it's also about teaching clients how to use the product better. I love it!

What do you dislike?

minor things, not worth mentioning in this review.

Recommendations to others considering the product

try it out, you need to complete a cycle to truly see the value of using the tool. By cycle I mean have at least two instances of applying any one survey, that way you can see changes in your own results.

What business problems are you solving with the product? What benefits have you realized?

I have data that I can use to make decisions and understand why things happen. I can track progress on initiatives, I can share information with colleagues and management.

Culture Amp review by Deborah G.
Deborah G.
Validated Reviewer
Verified Current User
Review Source
content

"Full Service Expereince"

What do you like best?

Culture Amp is extremely user friendly and the staff and level of support they provide is outstanding. They have a deep understanding of how and why their surveys were developed allowing them to be a true partner in the survey process.

What do you dislike?

At this point, I really can't call out any one item I was disappointed with.

Recommendations to others considering the product

It is very easy to use and you will get the support you need to drive and understand your surveys.

What business problems are you solving with the product? What benefits have you realized?

As a start-up in a very competitive market, we need to keep a constant pulse on our engagement and Culture Amp us to quickly develop and rollout our engagement surveys. We can view reports throughout the survey and very quickly begin to act on items of concern even before we have closed the survey.

Culture Amp review by Rich T.
Rich T.
Validated Reviewer
Verified Current User
Review Source
content

"Extremely impressed with the tool and the people"

What do you like best?

The Culture Amp tool is easy to use, with lots of support documentation online. I have also had an amazing experience working with their engaged, smart, helpful team who truly want to make me and my organization successful. They are proactive in recommending great ideas and then helping us implement them.

What do you dislike?

It is a VERY self-service tool, you really need to educate yourself on how to use it.

Recommendations to others considering the product

Get an "enterprise" license, even though it's slightly more expensive. You will receive a much higher level of personal support.

What business problems are you solving with the product? What benefits have you realized?

We are now using Culture Amp to measure the employee onboarding experience, how engaged employees are, and reasons why they exit. The tool is producing predictive analytics for us, for example which teams are likely to see upcoming turnover and why.

Culture Amp review by Marie-Ève B.
Marie-Ève B.
Validated Reviewer
Verified Current User
Review Source
content

"Must-have employee feedback tool!"

What do you like best?

- Provides great business insights in real time

- Very user friendly, both front-end & back-end

- Culture Amp team is knowledgeableare & very supportive

- The platform is continually improving

- Received pretty much only positive feedbacks from managers & employees using Culture Amp within our company

What do you dislike?

Only one aspect : It's great that the survey can be sent in multiple languages. Unfortunatly the translation are not up to par in all languages. Culture Amp is already working on this aspect so this should be resolved shortly.

What business problems are you solving with the product? What benefits have you realized?

Inspiring a unique employee experience is at the heart of our strategic priorities. Culture Amp engagement surveys capture the diverse perspectives of all our employees so we can meaningfully improve how we attract, develop, motivate and retain our talents.

Culture Amp review by Alex D.
Alex D.
Validated Reviewer
Verified Current User
Review Source
content

"Must-have software in your HR tech artillery"

What do you like best?

Equally approachable as an end-user and a back-end admin. Culture Amp makes data visualisation incredibly simple and digestible for all members of the team.

What do you dislike?

Would love to see more integrations, specifically into our current HRIS. I know there are integrations of this type out there, but not to match our current stack. Thus, uploading new members is pretty manual.

What business problems are you solving with the product? What benefits have you realized?

Workforce sentiment tracking on a quarterly basis: getting a pulse check on the team and figuring out where we need to spend time, effort, and/or money as a leadership team to address key issues.

We've seen huge benefit. Culture Amp has guided us to launch multiple initiatives (both specific team-based and more high-level companywide) and take action based on the direct feedback from the floor.

Culture Amp review by Roxanne P.
Roxanne P.
Validated Reviewer
Verified Current User
Review Source
content

"Culture Amp clears the path so you can focus on feedback."

What do you like best?

Culture Amp provides a great user experience and immediate access to dynamic reporting. Where as in the past we had spent weeks analyzing data and creating reports manually, after using Culture Amp for the first time we were immediately able to focus on the feedback. Our leaders loved the ability to benchmark internally and externally and the ease of comparing results across different groups of employees.

What do you dislike?

The user management could be improved and I'd like to see more reporting features.

What business problems are you solving with the product? What benefits have you realized?

We're looking for feedback from our employees on how we can, collectively, become a better team. Culture Amp has helped us to zero in on high impact areas for employee engagement where we could focus our improvement efforts.

Culture Amp review by Adamo B.
Adamo B.
Validated Reviewer
Review Source
content

"Empowering managers to influence their team's engagement. "

What do you like best?

Culture Amp has allowed us to empower our managers to take a more active role in their team's engagement. Prior to Culture Amp, we provided our managers with a static report showing their team's results and asked them to share the results with their team, and to create an action plan. Now we provide our managers with access to the Culture Amp platform. The difference is massive. They now have the ability to more accurately lead discussions around root causes of engagement topics and to choose when an action plan is needed. It truly is empowering our leaders to manage their engagement versus comply with an HR initiative.

What do you dislike?

While entering a new user manually, you are not able to type in all fields and they must be selected from a drop-down menu. However, this feedback has been given to Culture Amp, they were receptive to the feedback and are looking at solutions.

Recommendations to others considering the product

You don't know what you are missing until you try it!

What business problems are you solving with the product? What benefits have you realized?

Culture Amp allows us to monitor the cultural health of our business and gives us objective data to help us make informed decisions about our number one asset, out employees.

Culture Amp review by Amy M.
Amy M.
Validated Reviewer
Verified Current User
Review Source
content

"Easy and adaptable "

What do you like best?

the ability to roll out an engagement survey that is quick and meets the user experience expected of our employees. The ability together live and update information when ever you need it allows use as a business to make continual improvements- not just one time. Fully adapatable and we are now using the platform throughout the year not just on a one time engagement survey. The team are amazing- always there to help

What do you dislike?

As we are using the platform for multiple survey the reporting feature need to ben improved- but they know that. Also, viewing the result on a mobile.

Recommendations to others considering the product

Great platform with immediate information to do something with. Great support from the team

What business problems are you solving with the product? What benefits have you realized?

Engagement

Culture Amp review by Jessie Lloyd R.
Jessie Lloyd R.
Validated Reviewer
Review Source
content

"Amazing Tool; Amazing Team"

What do you like best?

It has been a real pleasure working with Culture Amp. Not only is the tool extremely easy to use, the data it provides in incredibly valuable to really digging into what matters to our team. The engagement drivers are also very useful, and not something you can get from other free tools like survey monkey. Additionally, the team assembled at Culture Amp is bar-none! They are extremely helpful, responsive, and know what they are talking about. They are also very present in the community!

What do you dislike?

Not a lot to complain about here, but always looking for more views for different reports and how to slice the date for different teams. But overall, really great tool!

What business problems are you solving with the product? What benefits have you realized?

Employee engagement is the number one reason we use Culture Amp. We have really been able to dig into the feedback in a meaningful way. They provide great tools to help us decipher the data. Their tech benchmark report is also hugely helpful to see how we stack up against our competitors, and where we strive to be.

Culture Amp review by Ani G.
Ani G.
Validated Reviewer
Review Source
content

"Continuous improvement and impeccable user experience "

What do you like best?

I have been using Culture Amp since 2014. The first thing that I noticed was their dedication to impeccable user experience.

I am truly impressed with the continuous efforts of the team to constantly upgrade the platform and make it a more effective diagnostic tool for OD and HR professionals, leaders and managers.

The "Sharing" functionality reduced drastically the time invested in distributing engagement data to managers. Their Academy is a great guide to start your journey with the platform and help other users navigate it and understand it.

What do you dislike?

Their text analytics feature needs further refinement.

Recommendations to others considering the product

You can review the Academy resources.

What business problems are you solving with the product? What benefits have you realized?

We use Culture Amp to monitor the attitudes of the employees in different stages of their journey in the company. We use the collected data to inform programs and decisions within and outside of the HR function.

We have implemented surveys as a part of our onboarding process. We have ongoing engagement surveys. We use Culture Amp for our Exit survey, as well.

Culture Amp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source
content

"Diving into employee engagement"

What do you like best?

Culture Amp has been a great tool for diving into employee engagement. The Culture Amp team does a great job at supporting and advising whenever you are ready to run an engagement survey. They are extremely knowledgeable and provide a lot of insight when analyzing results. I always enjoy working with them and look forward to each survey we run!

What do you dislike?

Some features within the tool can be difficult to navigate. They've recently improved their UX design which has made it more user friendly to find and administer surveys.

Recommendations to others considering the product

It has a great interface for survey analysis. The heat maps and other features are great tools!

What business problems are you solving with the product? What benefits have you realized?

We use culture amp to look at employee engagement, employee exit surveys and other surveys to get a pulse on our employee population. We use it to look at trends and how we are doing year over year. Our employee engagment survey results have helped to set focus areas for our leadership team and many other departments within the company.

Culture Amp review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"Culture Amp Administrator"

What do you like best?

My favorite part about using Culture Amp has been the AMAZING customer success managers we have had. They are incredibly responsive, always willing to help with whatever we need and work toward finding a solution for us. I like that it allows us to put the data in the managers' hands directly so that they are able to cut the data in different ways on their own.

What do you dislike?

I dislike that the product's interface looks rather dated compared to some of the newer offerings in the marketing. I also dislike that there aren't as many ways to cut the data as we would like.

What business problems are you solving with the product? What benefits have you realized?

We use Culture Amp to ensure that we have a pulse on the engagement in the company, to surface any issues that may not be communicated through other forums, to give our employees a chance to feel heard and see action taken in response. Culture Amp has helped highlight areas we need to focus on such as work-life balance and systems and processes frustrations.

Culture Amp review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source
content

"Best choice for Engagement Survey and cutting edge on D&I"

What do you like best?

I love that Culture Amp is on the cutting edge of Diversity & Inclusion. We were one of the first companies to use their D&I Survey, and I am meeting in the coming weeks with Steven to pilot the next thing on this front. I also love the New Tech Benchmark - it is so helpful to be able to say, "we're doing great compared to other companies in our space" or "we're not doing so great." The Key Drivers of Engagement are also so, so helpful, because they help us to focus on what really matters on engagement, and not waste our time on things that won't really move the needle.

What do you dislike?

My only wish it that there were a team at Culture Amp that helped companies to take their survey results and develop action plans with them. We are able to schedule a 1-hr call with Steven to talk through our results, high level, which is always super helpful, but it would be amazing to have a team that could help us with action planning and follow-up ideas.

What business problems are you solving with the product? What benefits have you realized?

We are using Culture Amp for our annual engagement survey, our annual D&I survey, and most recently, our Exit Interview Survey. The benefits are clear reporting and downloadable results as well as the potential to compare year-over-year and vs. a benchmark.

Culture Amp review by Jacqui V.
Jacqui V.
Validated Reviewer
Review Source
content

"Versatile, easy, flexible and fast."

What do you like best?

Culture Amp is so much more than a survey that measures employee engagement. Firstly, from an administration standpoint, being able to control the end to end admin of the tool worked really well for us. We were able to make changes and fix data/reporting errors quickly. The fact that we got real-time results and also had full control over the outputs meant we were able to act and communicate quickly, so strike while the iron was hot. Beyond the yearly engagement survey, the ability to use the platform to run pulse surveys, onboarding surveys and manager feedback surveys just meant that we got very real value for money from this tool. Outside of the technology, the support and connections I made through our Customer Success Coach and ultimately through the wider People Geek network has been invaluable on a personal and professional level. Culture Amp is way more than just a survey.

What do you dislike?

I wouldn't say it was a dislike but more of a learning when I first started using the tool. It was difficult at first to transition our leaders from a mindset of being presented a very detailed analysis of our survey results to a more scaled down version of our results. Even though we got immediate results, in the beginning our leaders were looking for that consultant/outside analysis of how we were doing and what we were doing about it. I probably could have used more help in that first transition but in saying that, once mindsets were shifted, this became a real benefit and selling point of the tool. The second hurdle I have encountered is limited benchmarking data from a broader range of industries. I know that Culture Amp is constantly growing their customer base and industry coverage but until there is benchmark data in my current industry, this will be a barrier.

What business problems are you solving with the product? What benefits have you realized?

First and foremost it is a very cost effective solution for such a broad range of uses. Secondly, the fact that we could easily do pulse surveys to check in on how our engagement action plans were going, meant that our engagement efforts became one of the main tools that we were able to use in shifting the culture of the organization which was a very big strategic priority for us.

Culture Amp review by Elana P.
Elana P.
Validated Reviewer
Verified Current User
Review Source
content

"Great customer service and one of the most user-friendly platforms I've seen"

What do you like best?

The platform is extremely user-friendly, which is especially important because we are an NGO based in East Africa and have varying levels of tech proficiency on our team. As the person setting up the survey and reviewing the data, it was also super user-friendly and intuitive, which saved me lots of time and made the whole process really pleasant.

What do you dislike?

I had a great experience and really no complaints.

What business problems are you solving with the product? What benefits have you realized?

Previously, we didn't have a system to check for changing engagement levels, to get comprehensive feedback on engagement, or to use data to prioritize culture and engagement initiatives. Culture Amp has given us all of those things.

Culture Amp review by Allison F.
Allison F.
Validated Reviewer
Verified Current User
Review Source
content

"Culture Amp - committed to delivering for their clients"

What do you like best?

The team at Culture Amp are very supportive and knowledgeable in helping us continually improve and deliver better insights to the business. The functionality of the Culture Amp platform is impressive and I love how we can set up our leaders with dashboard access so they can view their own teams results at anytime and use the data to determine the best actions to take.

What do you dislike?

The ability to set up reporting permissions is a bit tedious, however, I am currently working with the team to determine a solution to streamline the process in future.

Recommendations to others considering the product

Recommend to others who are looking for a platform that enables you to customise and run a variety of lifecycle surveys all in the one platform.

What business problems are you solving with the product? What benefits have you realized?

We currently use Culture Amp for our Employee Engagement surveys as well as Onboarding and Exit surveys. The Culture Amp Platform has enabled us to gain more reliable data and we are now in a much better position to action on the feedback we receive in a timely manner. As a result, we have been able to successfully deliver a number of key initiatives that have been valued by the business, as they can see action from the feedback they have provided.

Culture Amp review by Rebecca C.
Rebecca C.
Validated Reviewer
Verified Current User
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content

"One-stop engagement and employee experience platform"

What do you like best?

I love how complete the offering is. It is designed to handle all of our engagement experience needs, ranging from: onboarding and exiting, upward/peer feedback, overall engagement and manager upward feedback. The UX and design is highly intuitive and makes it very easy to use. Two features that differentiate it are the Culture Amp Academy (makes everyone expert!) and the heat map feature, which allows you to compare and contrast different demographics in a single view.

What do you dislike?

Although we haven't used widely, some of the export features haven't worked as well as I'd like. They made some recent changes that have been very positive, e.g., breaking out neutral and unfavorable responses and adding a 360 feedback tool.

Recommendations to others considering the product

I urge you to give it a try! You will not be disappointed with the comprehensive platform capabilities, the ease of use and the content/templates/education built into the system.

What business problems are you solving with the product? What benefits have you realized?

We began using to better understanding our engagement levels, specifically what is working well for us and where we have challenges.

Culture Amp review by Nam H.
Nam H.
Validated Reviewer
Verified Current User
Review Source
content

"Solid Employee Engagement Tool"

What do you like best?

Custom Reporting ability & validity were great!

The tool allowed us to create custom views of our surveys for our business leaders.

What do you dislike?

Filtering capabilities can use some work, especially when it comes to seeing impact drivers etc. I think that it would be great if they could filter dynamically instead of having to build things out as that isn't too sustainable. Hopefully in the next few release cycles they fix that.

I also want to see an always open model so we can always collect data on how our employees feel.

Recommendations to others considering the product

Talk about your needs and how you want to design and collect data with your implementation specialist. They are so smart and know how to customize the tool for you.

What business problems are you solving with the product? What benefits have you realized?

Using the tool we've been able to identify big pockets of unsatisfactory performance and refocus our efforts. We've had an uptick in people noticing our efforts and providing more discretionary effort in their work.

Culture Amp review by Matthew B. M.
Matthew B. M.
Validated Reviewer
Verified Current User
Review Source
content

"Culture Amp is helping us drive change!"

What do you like best?

Compared to other platforms we looked at, Culture Amp was the most user-friendly. The seamless interface and ease-of-use played a significant role in the participation rates from our associates.

What do you dislike?

My biggest challenge with the Culture Amp platform is the limited ability to sort results alphabetically. As a result, it can be cumbersome searching through 100+ leaders trying to find a specific manager report.

What business problems are you solving with the product? What benefits have you realized?

Culture Amp is the first true engagement surveying tool that we have used at OneAmerica. Through our annual and pulse surveys, we have been able to identify what's going well, and where we need to take additional action.

Culture Amp review by Monika G.
Monika G.
Validated Reviewer
Review Source
content

"Great Reporting and Feedback Delivery Tools"

What do you like best?

The reporting is great- very intuitive, flexible formats (excel, pdf etc), great visuals (heat maps, charts and graphs) and a huge variety of filters you can use to slice and dice the data. You can easily create customized reports for different audiences and share them with Internal leaders with a click of a button. Everyone I have shared reports with finds it very easy to use and they love it.

What do you dislike?

The text analytics feature is really not as helpful as I thought it would be but it kind of makes sense. The truth is, if you really want to get more context and add color to the numbers, you just have to read the comments, there is no easy way out of it.

What business problems are you solving with the product? What benefits have you realized?

Employee engagement, insight into reasons for turnover, employee attitudes about diversity and inclusion.

Culture Amp review by Julie M.
Julie M.
Validated Reviewer
Verified Current User
Review Source
content

"Culture Amp gives me confidence that we're working on the right initiatives"

What do you like best?

Ease of identifying high impact areas - dark impact dots make it obvious what we need to focus on

What do you dislike?

Could be more mobile friendly, I occasionally want to review surveys on my phone and it doesn't always fit nicely on the screen

What business problems are you solving with the product? What benefits have you realized?

We are using Culture Amp to show a commitment to our employees that we are working on improving areas that truly impact how they feel about their jobs. We're currently developing a more structured career development toolkit, as that was the #1 area that employees said would help them feel more engaged.

Culture Amp review by Camilla B.
Camilla B.
Validated Reviewer
Verified Current User
Review Source
content

"Have loved working with Culture Amp team and the tool"

What do you like best?

The team are agile, savvy, forward thinking and passionate about helping organisations truly have an impact on people engagement. The tool, its' flexibility and comparative data/benchmarking has been outstanding and has been an enabler for our cultural change.

What do you dislike?

Nothing at this point in the context of how we have used the tool

What business problems are you solving with the product? What benefits have you realized?

Benefits - Mobile, real time with speed, accessible surveys and data. And a move for us from old world to new technology and look/feel of surveys that are user friendly and easy to make sense of for anyone.

Culture Amp review by Administrator in Sports
Administrator in Sports
Validated Reviewer
Verified Current User
Review Source
content

"An easy, user friendly, flexible feedback platform to better understand our people "

What do you like best?

visibility of the feedback and usability of the system. we love having the ability to interrogate the data and drill right down to see our pain points. I also like being able to control the feedback to management to ensure participants have confidence in anonymity of the program.

What do you dislike?

I really dont have anything negative to say about the program just yet. We have only been using it for around 12 months.

What business problems are you solving with the product? What benefits have you realized?

The price of the licence fee also allows us to do more regular surveys on a number of other areas of the business eg: exit surveys, recruitment satisfaction etc... We are learning more than just how engaged our staff are and there has been positive change that action will be taken as a result of the organisation listening to our people.

Culture Amp review by Kristina B.
Kristina B.
Validated Reviewer
Verified Current User
Review Source
content

"Simple, efficient "

What do you like best?

The interface is nice to look at, its slick and not overwhelming for our employees. Whats great is that it is so anonymous that a manager is unable to see responses if its a team of 5 or less because then they could pinpoint.

What do you dislike?

nothing I can think of to be honest. its really great.

What business problems are you solving with the product? What benefits have you realized?

As a sales organization, we realize that there is high turnover as well as low work/life balance. We are trying to figure out whats important to employees and how we can help

Culture Amp review by Amanda D.
Amanda D.
Validated Reviewer
Verified Current User
Review Source
content

"Easy, painless and interesting"

What do you like best?

The user experience of doing a survey is great

The advice and customer service is quick and always helpful

Reporting is easy, attractive and easy to interpret

What do you dislike?

Would like some more benchmarks, but that's about it. Meets my needs otherwise.

Recommendations to others considering the product

Just reach out and talk to them - they make things so easy.

What business problems are you solving with the product? What benefits have you realized?

Has given us an opportunity to establish baseline survey results in an easy to use, validated platform. We have a better understanding of how to increase our employee engagement than we did before we started.

Culture Amp review by Michael G.
Michael G.
Validated Reviewer
Review Source
content

"Makes the Performance Management process much easier"

What do you like best?

CultureAmp is a great platform for our employee engagement and effectiveness surveys. It is very easy to navigate through the system, and facilitate surveys whether using the provided templates or creating a new template. In addition, it has a lot of "bang for the buck" and has become a cost effective partner for our HR team.

What do you dislike?

While this has not been a problem, I would prefer a dedicated account manager that I can call or email at anytime with questions. The structure of a shared email address and "Office hours" has worked for us, so I would not say this is a "dislike". Unfortunately, I am required to answer.

What business problems are you solving with the product? What benefits have you realized?

Employee effectiveness surveys as 360 reviews to utilize as part of our Performance Management process.

Culture Amp review by Carlino C.
Carlino C.
Validated Reviewer
Verified Current User
Review Source
content

"Best Survey Tool"

What do you like best?

Ease of use

Automated analytics and dashboards

easily export results

the team and support you get

What do you dislike?

Its a little pricey. some groups we help would also like to change the rating scale to numbers

Recommendations to others considering the product

great templates

great team and analytics people to help you

analytics are excellent

What business problems are you solving with the product? What benefits have you realized?

Culture survey, exit survey, onboarding survey, training survey, collection of ideas.

We have been able to identify opportunities in our company and within groups and we are able to create programs and address them, and then instantly see the results

Culture Amp review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"CultureAmp has been really important it getting a pulse of employees at our company, at every level."

What do you like best?

We get the most value out of breaking down results by team. Also, it's so user friendly and intuitive compared to other HR systems I use.

What do you dislike?

We've had a few different people in HR managing this project over the years and the data is not consistent - for example, how you cut the data by a given demographic - "department" vs. "departments".

Recommendations to others considering the product

Just be sure to keep data consistent over time! Small tweeks in how you spell a demographic will change your comparative data over time.

What business problems are you solving with the product? What benefits have you realized?

People are our biggest asset - we need them to build our product, to market our product, to support our customers. The more insight we have in how we can better engage employees the better.

Culture Amp review by Internal Consultant in Computer Software
Internal Consultant in Computer Software
Validated Reviewer
Review Source
content

"Positive experience"

What do you like best?

Culture Amp tool has allowed our leaders to get access to data and qualitative information much more quickly than when we did it in-house and design action plans to address what we learn. I like how easy it is to set up the survey and look at data. There is an ability to customize questions and that has worked for us.

What do you dislike?

The ability to see historical information side by side - comparing last survey results to this one - isn't easy to do. You can compare and see how many points the response has gone up or down, but to see everything visually at one time isn't possible.

Recommendations to others considering the product

Consider what you want to use the results for and make sure you have executive support from the beginning.

What business problems are you solving with the product? What benefits have you realized?

We have a culture where feedback is encouraged and we want to continually learn and evolve. Using Culture Amp has helped us to gather this feedback in an easy and unobtrusive way. We have only run 2 surveys, so still learning about the benefits.

Culture Amp review by Adrienne O.
Adrienne O.
Validated Reviewer
Review Source
content

"Great Resource for Team Feedback "

What do you like best?

I appreciated that you were able to leave qualitative feedback to explain any very high or very low scores. I also feel that the survey provided the team with a way to organize the data and determine the best steps to move forward. I have already seen the team start to make changes based off of the results.

What do you dislike?

I was slightly overwhelmed by how many questions were on the survey. I thought it was a little too long.

What business problems are you solving with the product? What benefits have you realized?

Culture Amp is enabling teams to learn how their employees feel and take action based off of those feelings.

Culture Amp review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source
content

"Exceeds Expectations"

What do you like best?

The ease of the application, very intuitive. Excellent customer service. Karina goes above and beyond to accommodate you. She replies same day and many times within the hour. The team makes you a priority. They continue to improve by adding more features to the application. We are enjoying the new features. They also provide direction and guidance if the survey needs to be improved in any way. After a survey closes, they are there if you would like assistance understanding the survey data. Sometimes there is a lot of data and it helps to have the support to understand the data and how it could be interpreted.

What do you dislike?

I have not come across anything I dislike.

Recommendations to others considering the product

Culture Amp will exceed your expectations. They are positive, knowledgeable and professional. The customer service is absolutely amazing! The replies are same day if not within the hour, extremely efficient and timely. Just try it, you will not be disappointed. The company, application and team will go above and beyond and will exceed your expectations.

What business problems are you solving with the product? What benefits have you realized?

Culture Amp provides an application for all survey needs. They also provide many customizable features, which is nice with a very large organization. A great feature is the Focus Agent, which assists our organization with providing a more direct/clear approach for managers with what they should focus on as though you have your own I/O Psychologist.

Culture Amp review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Incredible team, intuitive platform "

What do you like best?

I love that the CultureAmp team is so helpful. They're always looking for new ways to help out, connect and ensure we're effective with everything doing, even if it doesn't pertain to the software. The platform itself is highly functional, survey responses populated in easy to use visuals, ensuring we're making the important changes necessary to improve our team.

What do you dislike?

We've only been using the platform for 9+ months, so there's not too much I've had an issue with yet.

Recommendations to others considering the product

They're focused on improving the tech industry as a whole - their partnership with Paradigm to create a free inclusion survey for tech companies to use underscores the commitment they have to creating positive and long lasting change.

What business problems are you solving with the product? What benefits have you realized?

They allow us to understand how different demographics of employees are engaged, to better tailor and adapt programs to those folks. Further, the inclusion survey has helped our team immensely in focusing our inclusion efforts to retain team members.

Culture Amp review by Marvin W.
Marvin W.
Validated Reviewer
Verified Current User
Review Source
content

"Great product to perform a deep dive on employee engagement"

What do you like best?

This product allows us to ask deep questions from our employees which can deepen our organizations work to stay on mission and on our strategic plan.

What do you dislike?

I wish they had more benchmarks across industries. That would be quite helpful.

Recommendations to others considering the product

Don't underestimate its power.

What business problems are you solving with the product? What benefits have you realized?

We are fine tuning our work through the knowledge gained from employees.

Culture Amp review by User in Farming
User in Farming
Validated Reviewer
Verified Current User
Review Source
content

"Insightful tool for culture reviews"

What do you like best?

I liked Culture Amp’s detailed results-sharing module that compares our company to industry information. Given that this was our first company survey, we couldn’t compare against ourselves. Having benchmarks to compare to was helpful.

What do you dislike?

I did not like the way you had to click into a separate window to provide comments from the user side. I think this minimized insights received.

What business problems are you solving with the product? What benefits have you realized?

We are assessing our culture after a period of rapid growth. The benefit has been insight into employee behavior and roadblocks we would have otherwise missed.

Culture Amp review by Jenny W.
Jenny W.
Validated Reviewer
Review Source
content

"Great tool and great people geeks!"

What do you like best?

Culture Amp tools are very easy to set up, fun to use and very strong in their reporting features.

In addition, it is a pleasure working with the Culture Amp experts. Support is excelllent, and I am especially impressed by their innovative spirit to make a great tool even better.

What do you dislike?

If anything, there are currently still some minor features missing in terms of reports in local languages. Culture Amp is already working on these features.

Recommendations to others considering the product

By using the tool, the benefits become obvious very quickly.

What business problems are you solving with the product? What benefits have you realized?

Culture Amp provides us with tools to measure employee engagement and define appropriate actions.

Culture Amp review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Great tool, quality consultative support, an extension of our team"

What do you like best?

I love that the tool is easy to use. I can configure a survey in minutes with either recommended questions or questions of my own.

What do you dislike?

The manual employee updates. I am looking forward to the Namely integration.

What business problems are you solving with the product? What benefits have you realized?

We use Culture Amp primarily to test employee engagement, which helps drives priorities and initiatives. We also use culture amp for attrition data + exit surveys. We have found we receive much more robust feedback from exiting employees with the survey + interview functionality. We are also planning to use CA for feedback on programs - onboarding, intern experience, etc.

Culture Amp review by Shanyn P.
Shanyn P.
Validated Reviewer
Verified Current User
Review Source
content

"Value adding and easy to administer "

What do you like best?

The system is easy to use and the data is set out in a way that gives us valuable insights without having to "dig" through lines of data

What do you dislike?

There is nothing about this product that I dislike

What business problems are you solving with the product? What benefits have you realized?

The survey through Culture Amp allow us to identify the areas where we need to focus in terms of our people engagement.

Culture Amp review by James L.
James L.
Validated Reviewer
Verified Current User
Review Source
content

"Amazing tool + fantastic customer experience and support = valuable partnership"

What do you like best?

The dashboards, the ability to slice and dice on multiple demographics and the customer support and insights

What do you dislike?

Literally nothing! We love everything about CultureAmp , it's people and it's services

What business problems are you solving with the product? What benefits have you realized?

It helps us gather data on how our people are feeling and we can then use it to have constructive conversations that help us prioritise our people focuses

Culture Amp review by Pratiksha P.
Pratiksha P.
Validated Reviewer
Verified Current User
Review Source
content

"Data visualization eye candy"

What do you like best?

The tool is very flexible - allows you to configure lots of different reporting and share with different layers/levels in the organization. The data visualizations really help hone in on key insights.

What do you dislike?

There isn't anything I really dislike. An ongoing challenge is to not forget how to administer the tool given then we are not in it every day.

What business problems are you solving with the product? What benefits have you realized?

Identifying and then focusing on what matters most to our people was a problem that Culture Amp helps us solve. We have realized the benefit of pushing the data down further into the organization to catalyze action.

Culture Amp review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source
content

"Terrific tool"

What do you like best?

A very user friendly UI that makes members of People team and management team engage with the product. Great reporting as well. It's become one of our most beloved and widely used HR tools.

What do you dislike?

This is minor, but New Tech benchmarks still need to be uploaded by Culture Amp support team (we email them after the survey is done). They are very fast to respond though and we never had an issue.

What business problems are you solving with the product? What benefits have you realized?

Has been a great tool for us to keep tabs on employee engagement and development of managers.

Culture Amp review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"Great employee engagement software"

What do you like best?

Culture Amp makes it easy for us to survey employees with easy to use interface, relevant questions, and useful analytics to keep the company moving forward.

What do you dislike?

I'd like to see more options for integrations and additional action planning tools.

Recommendations to others considering the product

Great product, great value. I highly recommend for employee engagement.

What business problems are you solving with the product? What benefits have you realized?

Our previous employee engagement software was clunky and the results were difficult to understand. It was hard to explain the results, which in turn made it difficult to plan improvements. Culture Amp has made it easier and quicker for employees to complete engagement surveys, resulting in higher participation rates. They also allowed us to automate onboarding and offboarding surveys. The analytics on the platform are also easy to use and allow us to implement changes when needed.

Culture Amp review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source
content

"Seeing great results with Culture Amp products"

What do you like best?

The survey designs and the research they are based on. Employees are communicating that they enjoy the survey user experience. Great customer support, particularly Karina Rook. Karina has the ability to quickly step into her customer's shoes/understand their needs, while providing friendly and effective support that helps us realize results.

What do you dislike?

Product documentation could be more effective. Seems that you're often taken in circles reading the documents. Consider supplying how-to videos and providing project templates (Project plans, comms plans, etc.)

What business problems are you solving with the product? What benefits have you realized?

Get our team members, managers and organization the feedback needed to understand current performance, and thoughts on how they can improve performance.

Culture Amp review by Lachlan M.
Lachlan M.
Validated Reviewer
Verified Current User
Review Source
content

"Great team, great product"

What do you like best?

Ease of use, benchmarking, quick to go live.

What do you dislike?

Nothing. The more users the better the benchmarking data.

What business problems are you solving with the product? What benefits have you realized?

Working out what engages team members, and how to improve these drivers.

Culture Amp review by Administrator in Consumer Services
Administrator in Consumer Services
Validated Reviewer
Verified Current User
Review Source
content

"Culture Amp is our key culture partner"

What do you like best?

Their responsive in support and offering best practices

What do you dislike?

It's not completely intuitive as an admin or even a first time user. I often spend a lot of time educating people on how to use the tool instead of taking action on the feedback

What business problems are you solving with the product? What benefits have you realized?

its helping us keep a pulse on how changes in the business are affecting our day to day employee experience

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