# Shortcut Reviews **Vendor:** Shortcut **Category:** [Product Management Software](https://www.g2.com/categories/product-management-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 177 ## About Shortcut Shortcut is a fast, lightweight, and enjoyable project management platform built for high-performing engineering teams. From issue tracking to sprints and roadmaps, Shortcut streamlines development so teams can move quickly. Tens of thousands of teams build products with Shortcut, including companies like Dataiku, Geckoboard, and Crossbeam. ## Shortcut Pros & Cons **What users like:** - Users find Shortcut to be **easy to use** , streamlining workflow and enhancing task management effortlessly. (19 reviews) - Users value Shortcut's **user-friendly interface** , enhancing clarity and productivity in task management and Scrum processes. (11 reviews) - Users value the **seamless integrations** of Shortcut with tools like GitHub and Slack, enhancing their task management experience. (10 reviews) - Users appreciate the **ease of use and seamless integration** of Shortcut, enhancing task management and collaboration. (8 reviews) - Users appreciate the **seamless team collaboration** features of Shortcut, enhancing project management and communication effortlessly. (8 reviews) - Users love the **simple layout** of Shortcut, making onboarding and daily use effortless and efficient. (7 reviews) - Project Management (6 reviews) - Users value the **easy integrations** with APIs and tools like GitHub and Slack, enhancing their productivity. (5 reviews) - Time-saving (5 reviews) - Customer Support (4 reviews) **What users dislike:** - Users find the **missing features** in Shortcut, such as timeline and milestones, limiting for their project needs. (6 reviews) - Users feel there's a **lack of tools** compared to competitors like Jira, affecting functionality and resources available. (4 reviews) - Users find the **complexity** of Shortcut's options distracting, especially for smaller teams with simpler needs. (3 reviews) - Users find the **learning curve challenging** , making it tough for non-technical staff to get accustomed to Shortcut. (3 reviews) - Users note the limitations in **reporting options** , lacking depth and customization compared to more established tools. (3 reviews) - Users are frustrated by **poor error handling** , losing updates and lacking essential features like undo and version history. (2 reviews) - Learning Difficulty (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) - Slow Loading (2 reviews) ## Shortcut Reviews ### 1. Shortcut: Streamlines Project Management with Intuitive Design & Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Eric K. | VP, Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Shortcut?** I think the design of Shortcut is really solid. It really balances complexity with simplicity. I've used other project management tools before that had too many bells and whistles getting in the way, but everything in Shortcut is used efficiently. It's got a really smooth UI and UX, making it pretty easy to find stuff, and it's also visually appealing with a dark mode. I've integrated Shortcut heavily with GitHub, and I find the MCP server really helpful, especially because it allows integration with Claude and has write access, which is important for my work. **What do you dislike about Shortcut?** I think some of the search features could be improved right now. It's kind of like other platforms where you're using colon notation. I would have liked a more advanced search flow that has UI elements that let you set those things rather than trying to reference their docs on how to add a particular argument in their advanced story search. **What problems is Shortcut solving and how is that benefiting you?** I use Shortcut to manage and track our sprints, keep my engineering team in sync, and analyze our velocity and workflows. It breaks down large projects into manageable units, making it easier to track work in an agile way and provide team updates. ### 2. Efficient and Agile-Friendly Project Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Shihan S. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Shortcut?** What I like best about Shortcut is its clean, intuitive interface combined with strong agile-friendly features. It makes managing software projects simple and efficient, with Kanban boards, sprint planning that help teams stay aligned without unnecessary complexity. Integrations with tools like Slack and GitHub further streamline workflows. **What do you dislike about Shortcut?** What I dislike about Shortcut is that, while it’s easy to use, it lacks some of the advanced features and depth found in more established tools like Jira. Reporting options and custom search functionalities are limited, Also sometime it takes while to load which tells me about scaling related matters. **What problems is Shortcut solving and how is that benefiting you?** Shortcut solves the problem of managing software development projects efficiently by providing a streamlined, agile-focused platform. It helps teams plan sprints, track progress, and collaborate in real-time, reducing miscommunication and project delays. For me, this means faster decision-making, better team alignment, and a clearer overview of project status, allowing us to deliver software more smoothly and on schedule. ### 3. Revolutionized Project Management with Intuitive UI and Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** BJ W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Shortcut?** Shortcut has completely transformed the way we handle complex projects. I really appreciate the hierarchy of Milestones, Epics, Stories, and Tasks—it provides our team with a clear structure while remaining flexible enough to support agile workflows. The built-in features for product sizing and managing dependencies help us stay organized without introducing unnecessary complications. The user interface and overall experience are among the best I’ve encountered for managing highly complex projects. It’s fast, intuitive, and genuinely enjoyable to use. With the integration of Korey.ai, it truly feels like we’re experiencing the future of product management. This addition has brought a remarkable level of automation and organization, saving us hours and ensuring everything remains consistent. I couldn’t be more satisfied. **What do you dislike about Shortcut?** Nothing, I love all of it. They are very responsive and building new features all the time. **What problems is Shortcut solving and how is that benefiting you?** Shortcut has been instrumental in helping us manage complex product development, from overarching strategy all the way to execution. It addresses the confusion that often arises with multiple projects, cross-team dependencies, and changing priorities. The clear hierarchy of Milestones, Epics, Stories, and Tasks provides us with full visibility and ensures everyone is aligned. Planning, tracking, and communicating progress have all become significantly easier, saving us hours each week. The integration of Korey.ai has been especially valuable—it automates the creation, sizing, and description of stories, allowing our team to concentrate on building rather than administrative tasks. ### 4. Effortless Organization and Collaboration with Shortcut **Rating:** 4.5/5.0 stars **Reviewed by:** Anant T. | Lead Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Shortcut?** The reporting and roadmap views provide better visibility into progress and priorities, helping the team stay aligned. **What do you dislike about Shortcut?** Expanding customization options and reducing the need for occasional workarounds would also be helpful. **What problems is Shortcut solving and how is that benefiting you?** Shortcut helps us streamline work management by keeping planning and execution in one place. It also improves visibility into priorities and progress, reduces coordination overhead, and helps the team stay aligned, resulting in more efficient and predictable delivery. ### 5. Feature-Rich and Customizable, but Buggy and Cluttered to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Shortcut?** Rich with features and very customizable **What do you dislike about Shortcut?** Interface is buggy at times, lots of cluttered menus and some layouts or features are not intuitive even for an experienced and technical user **What problems is Shortcut solving and how is that benefiting you?** product management oversight for information technology engineering team ### 6. Effortless Onboarding, But Reporting Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Shortcut?** It has a very simple layout, as a product/project manager it's so easy to onboard new members of my team. Other tools like JIRA are so complex to use that they would need specific training. **What do you dislike about Shortcut?** The reports page can be further refined to have more reports, i want to know how long are folks spending on the different states of a story. **What problems is Shortcut solving and how is that benefiting you?** For my team, shortcut is helping to keep our entire team focused on the same project. I'm able to easily track how well we're doing on completing our projects. I can easily export the product roadmap for executive leadership and for the team, i'm able to tie our Objectives to feature releases. ### 7. Kanban View and Easy Navigation Make Implementation a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Ragul J. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Shortcut?** kanban view, Easy navigations, Ease of implementation **What do you dislike about Shortcut?** Configuring custom tools like gocd for deployment relavant configs **What problems is Shortcut solving and how is that benefiting you?** Product management and Status updates made simpler ### 8. Keeps Cross-Functional Teams in Sync Across Projects **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Shortcut?** It allowed our team to be in sync across projects run by developers, designers, product team, and the client success team. We used it daily as a source of truth for where we're at with the progress on tasks. **What do you dislike about Shortcut?** It was more difficult to get up to speed; there's a learning curve that can put off non-technical staff. **What problems is Shortcut solving and how is that benefiting you?** All issues, projects, and new aspects of product development were tracked in the same place. ### 9. B2B SaaS Development: Essential Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Peter W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Shortcut?** The ease of creating a story and management thereof. Including the shareability. **What do you dislike about Shortcut?** Moving stories from one status to another. Would be good to have a warning that a story has been idle for too long with out attention (past its due date, for example), or that its status needs may need to be updated). And, if you could update the status by checking a box to place it in the proper column, that may be helpful. **What problems is Shortcut solving and how is that benefiting you?** Its the dumping ground for stories, and they need a place to live/die. Would be good if Shortcut had a calendar feature that allowed for scheduling a standup with the personas associated with the Story, and then you could put that on a schedule. Generally, its confidence builder that the ideation gets captured. Just requires too much manual investigation to determine what needs to be worked on. ### 10. Our transition from Pivotal Tracker to Shortcut was super simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | Team Lead & Sr. Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Shortcut?** Our team were long time users of Pivotal Tracker (> 10 years). With their announcment to close down, we started looking for replacements. Shortcut was one of the top 3 we looked into. Ultimately, Shortcut's customization, modern look, and the phenomenal team behind it all was the driving factor which made our decision easy. We were able to import all of our legacy story data from Pivotal Tracker. In total over 14,000 stories, including comments and screenshots were imported into Shortcut. After the import, our team has had an easy time picking up and using Shortcut. Everyone is impressed by the things we can do from story management to reporting. We even have users on our team who refused to use Pivotal Tracker signed up and using Shortcut because of how much better it is! Overall I highly recommend Shortcut to any team, big or small, looking for a project management tool! **What do you dislike about Shortcut?** On an overall basis? NOTHING! If I had to pick something, then I would say we are currently in need of some different types of reporting. Less reporting that shows TIME spent on completing stories and more reporting which shows the WHAT has a owner or team spent their time completing across epics, etc. This is something we are able to accomplish right now ourselves because of the extensive search and export functionality built into Shortcut, BUT we have also communicated this need to the Shortcut team, and they are already taking our feedback into account for a future change! **What problems is Shortcut solving and how is that benefiting you?** Shortcut is helping us to identify and prioritize work within our product, and present to stakeholders what we have been doing and what our projected work looks like. In addition, Shortcut also gives our team a collaborative toolset to combine all of our work into one please. Our analysts and product owners can spec out new features using the built in spec documents, our engineers and DBA's can write code and queries based on the specs, and our QA team can test everything, noting any bugs or issues. From start to finish, every member of our team has a place to log their work and feedback in Shortcut. ### 11. Very customer focused and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel C. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Shortcut?** Ease of use and intuitive product that made migrating from Pivotal Tracker easy and straight forward. Company has been very responsive and willing to help throughout the process **What do you dislike about Shortcut?** As a new user I have not found any dislikes about Shortcut **What problems is Shortcut solving and how is that benefiting you?** Our company needed to migrate to a new bug tracking/product management software solution because of Pivotal Tracker being discontinued after using it for the last 6 years. As a team we decided on Shortcut and so far the transition has been straight forward with Shortcut also providing some features that we had been wishing for in pivotal ### 12. Very Good Software Delivery Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil J. | Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Shortcut?** Easy and fast to move through stories, epices, and themes. It does almost everything Jira does but faster. It also saves what you have started to write in a store or epic even if it hasn't been created, which is sneakily very helpful when you are jumping between tasks and forget to hit create or save. **What do you dislike about Shortcut?** I think the reporting could be better. Different teams care about different stuff but I think it would be great to see more metrics around velocity. **What problems is Shortcut solving and how is that benefiting you?** Managing our software tickets for new development work and tracking bugs. As a product manager it translates all the work I want my engineering to get done into something that is trackable and can be planned out. ### 13. Can’t Imagine Working Without Shortcut **Rating:** 4.5/5.0 stars **Reviewed by:** Milena B. | Quality Assurance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Shortcut?** As a QA representative working in cross-functional workflows, I really appreciate how easy it is to adapt and update workflows in Shortcut. It’s flexible, which helps us stay aligned and agile. **What do you dislike about Shortcut?** I’d like to see an archive option for Iterations. Sometimes loading data takes a long time, and having the ability to archive would help keep things faster. **What problems is Shortcut solving and how is that benefiting you?** Staying up to date on fixes enables us to provide quick support and maintain the highest quality. ### 14. The most intuitive project management software **Rating:** 5.0/5.0 stars **Reviewed by:** Chamal Ayesh W. | Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Shortcut?** Easy to use. It has everything objectives, roadmap, stories and epics. **What do you dislike about Shortcut?** It is lack of timeline feature. Other than that I like all of it's features. **What problems is Shortcut solving and how is that benefiting you?** I usually manage 10+ project daily basis. Manual project manage would be nightmare for me for years. So decided to move to Shortcut for my all project management. ### 15. Good for Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa C. | Top Rated Plus Freelancer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Shortcut?** It promotes team collaboration to finish a specific project. **What do you dislike about Shortcut?** It's kinda tricky to find a story using an ID number in the beginning. But you can get used to it, and find an easy way to do it. **What problems is Shortcut solving and how is that benefiting you?** We can see the progress of a task and promotes easier workflow. ### 16. User-friendly interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Shortcut?** interface is clean and simple, so teams can start using it quickly. Works well with tools like Slack and GitHub, helping teams stay connected. Built-in reports like burndown charts and implementation that help to track team progress. changes happen instantly, so everyone is always on the same page, and it is easy for customer support to inform them about the updates. **What do you dislike about Shortcut?** It doesn’t offer as many technical features as other tools like Jira. **What problems is Shortcut solving and how is that benefiting you?** Shortcut allows customer support teams to organize and track customer tickets and inquiries as tasks or stories. This makes it easier to prioritize, assign, and resolve issues without missing any requests, improving response times. Faster internal communication helps in resolving customer issues more efficiently, ensuring the team stays aligned. ### 17. Best for user story management **Rating:** 4.0/5.0 stars **Reviewed by:** Harish T. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Shortcut?** Manage user stories in a better way. Very easy to use and I can run the scrum without opening the stories. **What do you dislike about Shortcut?** Sometimes the changes will not reflect immediately if any epic or space is updated. **What problems is Shortcut solving and how is that benefiting you?** Manage team level workload, estimates and individual workload management ### 18. Sorting out my Stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Petrusa d. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Shortcut?** Shortcut tickets it forces me to think clearly about my tasks and summarise them in a neat understandable way. So Shorcut becomes my to-do list and it clears out what exactly needs to be done. Since Shortcut is interactive, the client/user can see my interpretation of the task/problem and either add comments to clarify or change where necessary. The tasks in every story helps immensely to estimate the story and also helps to manage expectations on when this will be completed. The filters help to isolate each developer/analysts stories and we are able to arrange it in "swim lanes" and use it as it is for our Scrumboard. Thus Shortcut integrates seemlessly with our Scrum process. I use Shortcut every day and when one story is blocked temporarily I can easily see which Story is next in line. I was able to easily implement Shortcut as my main and only Scrum tool. Since the Stories as neatly defined I can prioritise easily and the client/user can easily see the priorities. This records and supports the Customer without me having to constantly feed back in emails, making Customer Support seamless and automated. **What do you dislike about Shortcut?** I want to add the time (in hours and minutes) that I spend on a storie - like a timesheet/timetracker **What problems is Shortcut solving and how is that benefiting you?** Clear consise story/task descriptions. Interaction with the client/user. Recording interactions, progress and solutions. ### 19. A great way to help small company to adopt scrum methodology... **Rating:** 4.5/5.0 stars **Reviewed by:** Fabien M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Shortcut?** - It's simple and eays to esase. - The ergonomy's interface is LEAN with no useless functions. - The App is fast and efficient (when you make a change, it impacts the search results immediately - not the cas for example with JIRA). - You don't need a lot of time to learn how to use in the everyday backlog. - The design is nice and modern, not as some big App (which does arouse envy to use it). **What do you dislike about Shortcut?** Maybe, some dashboards are not so usefull... I rarely use them since we don't have any use case for them. The design layout of the roadmap could be better... more interactive in any case : for example, it could be useful to be able to visualize the hierarchy tree (by project / milestone - epic - story or by date / iteration / year - month - week) with some clicks directly on an element of the roamap - same principe of the hierarchy drilling used by business intelligence tool as PowerBI ... **What problems is Shortcut solving and how is that benefiting you?** I would not say that ShortCut is helping us to resolve problems since we don't use it as a ticket / hotline tool... We use SharePoint for this, as it would cost too much money to buy a licence for each of our user... It's usefull as a project sofware management, which help to use Scrum and Agile methodology... ### 20. Simple enough, complex enough, great for a software company **Rating:** 5.0/5.0 stars **Reviewed by:** B A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shortcut?** It's centred around how software is written today but flexible enough to not dictate how your team should work. I've used it with a more scrum oriented workflow and a more kanban workflow, and coordinating between technical and non-technical teams, and I found it worked well. We used the git integration and I found that super helpful. I've generally found it pretty easy to use both for daily use and on a side project. Note: - In the "things to consider" section below it lists "ease of implementation" and I'm not sure how that's different from ease of use, but if it means how easy it is to set up your organization the way you want, I've found it good. **What do you dislike about Shortcut?** There are a lot of knobs and options that are helpful when the organization is big enough and the needs complex enough, but when you just have a few devs on something, some of the details and repetition can be more distracting than useful -- eg. the distinction between "technical area,", "skill set" and "product area" can be redundant, even when you might want to distinguish between eg. front end and back end teams. It would be handy if the milestones feature could be available for the free tier. I realize you want to keep the more "enterprise" features for paying customers, but for bootstrapping a little project that may or may not grow, just the ability to have milestones like MVP, soft launch etc. can help get you to the "ok now this is a real product" stage. **What problems is Shortcut solving and how is that benefiting you?** I found it very effective at handling tasks from a variety of projects in a single kanban style. I've used other systems where I had to use a separate board for each project, and it's annoying. I might be awaiting review on a task in one project, reviewing code for another, and then starting work on another task, and keeping track of them in one board is very useful. ### 21. Effortless project management, ticket tracking and roadmap planning for agile orgs without the bloat **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shortcut?** Easy to admin and setup, fast and clean UX, excellent APIs, great roadmap capabilities with support for objectives and key results. Great integrations with Github, Figma and more. Their support team is fantastic. It is a tool I use every day and it is a delight with every interaction. **What do you dislike about Shortcut?** Wish they would release WIP limits. Also they need deeper support for custom fields (e.g. search) and support for additional filters like by state in their backlog view. **What problems is Shortcut solving and how is that benefiting you?** - Track bugs - Track feature and toil work to do and done - Track plans and roadmaps and backlogs - Show progress and blockers - Supports both Kanban and Scrum ### 22. Great tool! Easy to onboard and integrate in a startup environment **Rating:** 5.0/5.0 stars **Reviewed by:** Mariano F. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Shortcut?** It is simple, easy to use, and have great integration with github **What do you dislike about Shortcut?** Nothing bad that we have experienced yet... **What problems is Shortcut solving and how is that benefiting you?** We are using it to plan sprints and keep track of development tasks ### 23. Everything's easy with Shortcut **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shortcut?** Simplified UI compared to other similar softwares, that allow you to focus on what's important on your day-to-day tasks. Constant updates and improvements. **What do you dislike about Shortcut?** Some updates take more time to fully roll-out. Epic dependencies is one of the things I know they are considering but I'm sitll waiting. **What problems is Shortcut solving and how is that benefiting you?** Workflow synergies between multiple teams, keeping all work trasnparent and accesible. Sales or Custome Support teams can easily look for and sync their tasks with that Dev teams are going to release. Each team smoothly keeps track of their stories (cards) and their progress on the epics thourg every sprint. ### 24. User friendly and easy to navigate and use **Rating:** 4.5/5.0 stars **Reviewed by:** Clint m. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shortcut?** Epics, stories, docs, mostly everything. **What do you dislike about Shortcut?** Nothing in particular. One minor thing is when more than one user is editing the same docs and when you write a lot of things then it refreshes out of nowhere and I noticed that my updates were not added cause the changes was for the other person. **What problems is Shortcut solving and how is that benefiting you?** Basically task management and tracking. If there's a new feature on top of old tasks you can just track your changes from the stories and the rest is history. ### 25. Shortcut is one of the best plataforms i have used for organizing sprints and deliver value **Rating:** 5.0/5.0 stars **Reviewed by:** Victor A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shortcut?** The simplicity of the board together with many features present. Also it is very easy to integrate with third part apis like AI integrations or github helpers. Besides, any one that is new in the team can easily feel confortable right away due its simplicity. **What do you dislike about Shortcut?** Shorcut could have a built-in wiki and a place to host documentation files **What problems is Shortcut solving and how is that benefiting you?** Shorcut holds our sprints ### 26. Shortcut is better then jira. **Rating:** 5.0/5.0 stars **Reviewed by:** Saravanan R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shortcut?** Easy to use, feels lightweight, and itegrates well with slack, loved using that feature a lot of times! **What do you dislike about Shortcut?** on tablets an app would be good, lack of a native apps make it look bad on mobile devices **What problems is Shortcut solving and how is that benefiting you?** I am a full stack developer, its helping me track tickets/bugs that needs to get done ### 27. Experience so far has been very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Shortcut?** Having integrated the Shortcut Tool into my daily workflow, I've experienced a noticeable improvement in efficiency and productivity. Cross-Application Integration, User-Friendly Interface are some of its strong points. Also, its Dashboards are comprehensive and the stats helps better forecast your future goals. **What do you dislike about Shortcut?** Learning Curve: While the interface is user-friendly, mastering the full potential of the Shortcut Tool may require some initial learning and experimentation, especially for users new to it. Disapponted with Predefined Templates they provide even if you just view/open the template it gets saved as a new file. **What problems is Shortcut solving and how is that benefiting you?** It helps streamline daily tasks of users / teammates in a Agile framework. Assignments can be done on the go , tracking the progress of each every individuall is easy with Epics and Stories. This overall helps to understand the progress. ### 28. flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Andre T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Shortcut?** Great tool, helps a lot in managing day-to-day activities. I can monitor and manage all demands **What do you dislike about Shortcut?** I didn't observe any problems. It's a great tool **What problems is Shortcut solving and how is that benefiting you?** Shortcut helped me manage activities in my area and have better visibility of demands ### 29. Very good card administration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shortcut?** The division of cads by teams or squads. **What do you dislike about Shortcut?** Sometimes I grt confused with the menus, less would be better. **What problems is Shortcut solving and how is that benefiting you?** Better organization of bugs ### 30. Shortcut Docs glitched and lost all my work I had invested over 6h on **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Shortcut?** Shortcut.com is a project management tool that's easy to use, powerful, and customizable. It integrates with a wide range of popular tools and offers affordable pricing plans, making it a great choice for teams of all sizes. **What do you dislike about Shortcut?** Apparently they ship products that are not production-ready. CMD+Z does not work. No history option available. Talk about a type of error that makes you lose a customer instantly… I will simply never going to use this again over Google Drive, no matter how many updates they ship; it can have AI, type my thoughts automatically, I don’t care. I’d also recommend everyone else refrain from using it, as this is not production-ready clearly. **What problems is Shortcut solving and how is that benefiting you?** Improves team collaboration, increases visibility and transparency, efficiency and productivity. ### 31. Fantastic way for your team to manage their work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Shortcut?** Kanban style boards, integrations with other systems (Instabug) **What do you dislike about Shortcut?** There are more features than my team could possibly use, but the ones we do use, I love **What problems is Shortcut solving and how is that benefiting you?** Consolidating team communication on a bug or feature in a single space ### 32. Useful work management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Shortcut?** I like that all of my project are in one place and the progress is visible to my team members. **What do you dislike about Shortcut?** It can be confusing to navigate projects across the team if they are not well-labeled. **What problems is Shortcut solving and how is that benefiting you?** It helps me to track my projects, collaborate with the team, assign team members to different tasks within the projects and make sure everyone's contribution is tranparent to our supervisor. ### 33. New software, but overall easy to set up and use with minimal configuration out of the box required **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Shortcut?** How there is the very little initial configuration required compared to alternatives like JIRA. It also generally feels a lot snappier to use than JIRA. The limited feature set it has compared to JIRA is ideal for small startups **What do you dislike about Shortcut?** Can't easily show a history of a ticket being represented across sprints to better show team velocity. Say, ticket A is 8 points, and 5 points of work were completed in one sprint, we only want to move over the ticket with 3 points of work left **Recommendations to others considering Shortcut:** It is a better alternative for small companies as a scrum tool **What problems is Shortcut solving and how is that benefiting you?** Shortcut is used as our ticketing software and how our engineering, product, and design teams do sprint planning and work estimation. It is also used to keep track of bugs ### 34. Great for the entire project, start to finish! **Rating:** 4.0/5.0 stars **Reviewed by:** Alexus G. | Lifecycle Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Shortcut?** We use shortcut to take us from the start of building a new functionality through to QA and launch. The dynamic capabilities and plugins to platforms like Slack and Gmail are fantastic. **What do you dislike about Shortcut?** For a long time when I accidentally clicked out of unsaved tickets I thought I was actually losing that work and so I was starting from the beginnning again. I searched everywhere for the solution to this and finally found it in an online forum but some more user friendly tips and tricks would be great. **What problems is Shortcut solving and how is that benefiting you?** We use this to connect tech, operations, product, marketing and sales! This keeps projects on track and allows teams to easily find who needs to be notified while doing it simultaneously. ### 35. A winning tool for agile teams **Rating:** 4.5/5.0 stars **Reviewed by:** Shalom O. | VP of Design, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Shortcut?** Shortcut is a great fit for our agile teams and serves as a highly effective collaboration platform for our product and engineering teams. The new Docs feature was thoughtfully designed and is a real delighter. We use it for our PRD's and can easily link it to stories and epics. With its drag & drop functionality, the Roadmap feature is helpful for new feature planning and prioritization. **What do you dislike about Shortcut?** As a very full-featured tool, it can take a while to learn how to make use of all the features. Fortunately, the design is pretty intuitive, so it's not difficult. **What problems is Shortcut solving and how is that benefiting you?** Coordination and prioritization of work between our Product and Engineering teams. ### 36. There's better execution out there **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Shortcut?** It's simple and it works, but overall not recommended **What do you dislike about Shortcut?** Jira and Asana are superior. Also searching for resources is impossible since "Shortcut" is a very generic term and they don't pay for enough SEO (far and large my #1 complaint). They're trying to be edgy with their terminology and configurations, but new doesn't mean better. There's really nothing they provide that's better than the competition, other than perhaps simplicity. **What problems is Shortcut solving and how is that benefiting you?** Project and Task Management ### 37. For someone new to such systems, I find SC very simple & effective to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Shortcut?** Very accessible/easy to use, particularly with how new I am to remote work. I particularly like all the capabilities & functionality within stories. I've only have experience with Wrike outside of Shortcut & I find Shortcut to be far easier to navigate/use. **What do you dislike about Shortcut?** I'm still pretty new, so excuse me not knowing about something that may already exist, but I wish there was a way in which to highlight stories that are assigned to me while being within the 'Everything' spaces, while still showing all of the other stories. **What problems is Shortcut solving and how is that benefiting you?** Shortcut provides me an easy way to sort through tasks, particularly when our team has several projects working at the same time. Being able to comment, checking off tasks, the points system & the plugin functionality(Figma etc.) really make Shortcut a breeze to use in a fully remote environment. ### 38. Simple and intuitive to use **Rating:** 5.0/5.0 stars **Reviewed by:** Trey A. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Shortcut?** I appreciate the quick and easy way to add tickets. **What do you dislike about Shortcut?** It would be nice to filter stories on the story view by epic. If this is already possible, I am unaware of it, but I think it needs to be prominently featured and not buried under filter conditions. Also, it would be cool if teams could be configured on a schedule. So, for example, Team1, Team2, and Firefighting. Then each member could be configured to be on specific teams based on a schedule that could be set up in advance. **What problems is Shortcut solving and how is that benefiting you?** Organizing tickets ### 39. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed A. | Chief Product Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Shortcut?** I like the simplicity and the Kanban view. I also like the integrations with slack. The UI is slick **What do you dislike about Shortcut?** I don't like the formatting options in the stories. I was simple ways to bold and bullet / sub bullet items. I also don't like that I can resize images **What problems is Shortcut solving and how is that benefiting you?** It's helping us manage our development tasks and keep track of where we are in our dev ### 40. SC is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Shortcut?** I like the ability to organize my bodies of work into sensible groups and connect the pieces together. The integrations with other common tools such as github are wonderful as well. **What do you dislike about Shortcut?** There are a lot of customizations that can be done but it becomes quite a chore to learn how to use the tool properly and utilize the customizations. I don't think it's too difficult but I'd like to see more learning material potentially in the form of YouTube videos. **What problems is Shortcut solving and how is that benefiting you?** Shortcut solves the organization issue that is inherent within development work. It helps us share statuses and priorities easily. ### 41. Great project management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Maddie S. | Director of Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Shortcut?** The "Save" feature is pretty robust, so we rarely lose work. **What do you dislike about Shortcut?** It doesn't take a strong perspective on project management - you can design how you'd like, but there are many features that do the same thing. **What problems is Shortcut solving and how is that benefiting you?** Prioritization of our analytics requests. We're a centralized function and it's helpful to have the ticketing system for prioritization. ### 42. Great tool to keep the chaos in check **Rating:** 5.0/5.0 stars **Reviewed by:** Sara K. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Shortcut?** The home page is great for helping organize different tasks. It allows me manage my discovery work along with projects in flight. **What do you dislike about Shortcut?** There used to be an email alert when you get tagged but not anymore:( **What problems is Shortcut solving and how is that benefiting you?** Managing Product & development work ### 43. Easy to use compared to some of the competition **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Shortcut?** It's very simple and integrates into many things. You can attach cases to Zendesk via their integration option, and this helps the support team escalate bugs to engineers with ease. **What do you dislike about Shortcut?** At first glance it seems confusing, but using it just a bit really brings all the pieces together. I am not convinced the notifications always work? I swear there's updates I miss. **What problems is Shortcut solving and how is that benefiting you?** It helps the support team communicate to the dev team much easier. You can report bugs within ticketing applications like Zendesk with a few clicks. Also - can copy and paste images!! ### 44. Project management tool to rule them all **Rating:** 5.0/5.0 stars **Reviewed by:** Nick S. | Lead Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Shortcut?** I've used a lot of project management software tools (Jira, Waffle, Pivotal Tracker) and this one just gets it right. It's intuitive, fast and has all the features I want. Also, it doesn't require a ton of configuration to get going. **What do you dislike about Shortcut?** The only complaint I have is that the Iterations list and detail views are a bit difficult to use. The list view needs to be simpler and the detail view could find a better way to show status and users simultaneously. But these are small complaints compared to how much I love the rest of the interface. **What problems is Shortcut solving and how is that benefiting you?** It makes planning move a lot faster for our team. The tool gets out of the way of what we want to do. It moves so fast that you can prototype a project in the tool rather than having to work around it to get it to do what you think it should. ### 45. Shortcut Is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon K. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Shortcut?** It's hard to nail down what I like best, but I think the highly customizable features and integration with other tools, i.e. GitLab and Slack, make this app incredible. **What do you dislike about Shortcut?** I want the ability to group cards under a parent card to track subteam efforts from start to finish allowing for improved metrics. Often, we have two teams working on a feature, one frontend and the other backend, and we'd like to tie those cards together under a parent feature card. Currently, "tasks" exist, but we need the full functionality of stories. **Recommendations to others considering Shortcut:** Try out Shortcut, and make sure to explore all its features. There are so many that it might be a little overwhelming at first, but once you've studied it sufficiently, you won't be able to live without it! **What problems is Shortcut solving and how is that benefiting you?** Shortcut helps us keep our teams coordinated and informed. It allows us to plan ahead while remaining agile, link related cards together, identify when stories are blocked, etc. We know exactly what everyone is working on at any given time and what we anyone on the team can pick up next. All of this (and a lot more!) has allowed us to increase our productivity and coordination. ### 46. Excellent & Adaptable Product! **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon J. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Shortcut?** The ability for groups to collaborate and comment on stories and epics is incredibly valuable for my team. It helps to keep us organized, to set clear expectations and to understand how a piece of work changed as it went through the development process. **What do you dislike about Shortcut?** I would love the ability to create a Stories template. There are pieces of information that I want to ensure I include on every story we work on. Having a template would make it a lot easier to ensure we don't miss including key information for our dev teams. **Recommendations to others considering Shortcut:** It's a great tool and seems to have frequent and meaningful updates made. Worth exploring for your product and dev teams! **What problems is Shortcut solving and how is that benefiting you?** Cross-team collaboration -- duh! This product really helps to keep our team organized and cuts through the noise so we can easily and visually see what we need to work on to ship meaningful product changes. **Official Response from Tiffany Go:** > 👋 Brandon, thanks for the kind words! Great news, we do have Story Templates - check out this help center article for an overview of how to create and use them: https://help.shortcut.com/hc/en-us/articles/360016736311-Story-Templates-Overview ### 47. Very organized project management system **Rating:** 4.5/5.0 stars **Reviewed by:** Jackie B. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Shortcut?** Shortcut allows me to break down projects with milestones, epics, and stories. Those levels of organization are super helpful to managing design, development, and launch of features, fixes, and product improvements. The ability to tag, label, assign ownership, and comment on any project helps the team work together better. **What do you dislike about Shortcut?** Getting started wasn't an intuitive process for me, so there has been a bit of a learning curve and confusion whenever I try out a new part of Shortcut. I am still not sure that I am optimizing my use of Shortcut and getting everything out of it that I could. **Recommendations to others considering Shortcut:** They have some training materials that would have been helpful for me to reference earlier on in the process of getting started. **What problems is Shortcut solving and how is that benefiting you?** I am trying to better organize work with my team, visually where we are in the process of design, development, and launch of features. Shortcut has improved our communication and transparency with our workflows. ### 48. A Great Project Management Tool for Software Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan M. | Product Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Shortcut?** I like Shortcut's focus on features and reporting specifically catering to software development teams. Other tools can be made to work well, but either aren't specifically designed for building software products, or feel clunky and like a chore to use. **What do you dislike about Shortcut?** I've had issues with Shortcut's pricing changes over the years that have impacted my trust in them, though at the moment I do still use the product because I like it. Previously we were paying for an account that would allow up to 10 seats. A year later Shortcut refunded us and said that up to 10 team members can now use the product for free. That sounded great, but then a year after that this changed again and not only did the pricing switch back to what we paid previously, but instead it switched to a plan that would cost us something like 7x the amount we were paying before for the same amount of users! This constant jumping back and forth between wildly different pricing plans has created some concern for us, and if this happens again we will surely switch to another tool, but for now we do enjoy the features and functionality of Shortcut. **What problems is Shortcut solving and how is that benefiting you?** Shortcut helps us manage the development of our software product. We use other tools for more general project management, but Shortcut shines as a tool for managing software projects. ### 49. The Best Product Management App On the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Alex V. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Shortcut?** Shortcut is incredibly easy to use and by far the best project management tool I've used since I began working as a software engineer. It does a great job balancing between providing customization and advanced tooling for managers while keeping things intuitive and straightforward for the rest of us. **What do you dislike about Shortcut?** Honestly there isn't really anything for me to complain about. Shortcut does exactly what I need and has proven easy to pick up for new members of my team while also providing flexibility and depth for the more senior members to keep a good view on the overall state of the business. **Recommendations to others considering Shortcut:** I highly recommend trying Shortcut. **What problems is Shortcut solving and how is that benefiting you?** Shortcut allows my team to collaborate more effectively. I can update stakeholders on the status of my work, keep track of important dialogue between members assigned to a task, and easily refer to documents related to the work. Shortcut makes tracking the status of my work extremely straightforward. ### 50. Shortcut - good for tracking tasks and communicating between teams **Rating:** 3.0/5.0 stars **Reviewed by:** Kolleen M. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Shortcut?** I like how you can create templates for specific issues and how you can "follow" other tickets to watch their progress. The templates are very helpful for time and the "follow" function is great for coworking and monitoring issues that touch multiple teams. **What do you dislike about Shortcut?** I dislike that you can't create your own sections within Shortcut. I'm a very visual person and I wish I could customize the view a little more so I could sort issues and projects into the different areas of my work. I'd love to be able to sort my shortcut tickets into the different custom aspects; I'd be able to use Shortcut for more things if this was an option. **Recommendations to others considering Shortcut:** Utilize the templates! This is a great tool, especially for newer team members, so they have a starting point to begin using this product. **What problems is Shortcut solving and how is that benefiting you?** Shortcut enables me to track issues that might otherwise fall through the cracks. Specifically, I like using Shortcut to track issues I need to triage with other teams or issues I am waiting on customer input to resolve—a great way to keep myself and others accountable. ## Shortcut Discussions - [What is Shortcut used for?](https://www.g2.com/discussions/what-is-shortcut-used-for) - 1 comment - [What is a clubhouse?](https://www.g2.com/discussions/what-is-a-clubhouse) - 2 comments - [View Shortcut pricing details and edition comparison](https://www.g2.com/products/shortcut/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A51%3A05+-0500&secure%5Bsession_id%5D=a62d8d5f-4360-43f9-b5b7-b5887d0b577a&secure%5Btoken%5D=e79b2c681282acd3b2b289dda479a595b17ec631aa93f6b1bb3f9c621bd7cc93&format=llm_user) ## Shortcut Integrations - [Cursor](https://www.g2.com/products/cursor/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Shortcut Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Communication** - Wiki Documentation - Community Forum - Customer Ideation **Bug Monitoring** - Analytics - Bug History - Data Retention **Resource Management** - Resource Definiton - Capacity - Scheduling **Planning** - Task Ranking - Kanban Board - Custom Workflows - Release Forecasting **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Workflow Management** - Progress Monitoring **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Shortcut Alternatives - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,410 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,059 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.7/5.0 (11,792 reviews)