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Salesforce

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93,927 reviews
  • 32 profiles
  • 156 categories
Average star rating
4.4
#1 in 197 categories
Grid® leader
Serving customers since
1999
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Slack

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Salesforce Sales Cloud

25,474 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Salesforce Service Cloud

7,202 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Salesforce Marketing Cloud

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Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

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Salesforce Spiff

3,065 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

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Salesforce Revenue Cloud

1,497 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

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Quip

1,105 reviews

Quip is where you create, document, discuss, and organize the stuff that your team works on.

Profile Name

Star Rating

64332
23929
4237
879
551

Salesforce Reviews

Review Filters
Profile Name
Star Rating
64332
23929
4237
879
551
João C.
JC
João C.
03/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Versatile Custom Channels and App Integrations That Simplify Communication

How versatile it is, allowing to create custom/temporary channels, have group conversations, add custom apps, even just adding custom emojis. It simplifies so much when we can connect with different apps and set up rules for alerting, like certain trigger words.
Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
03/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

User-Friendly Interface, Centralized Data, Needs More Frequent Updates

I really like how easy Salesforce Sales Cloud is to use. It has a simple user interface, which doesn't limit any of the available features. All the information across the organization is gathered in one single place, making it easily accessible. I don't have to spend a lot of time searching for information on Salesforce. Overall, I find it very efficient.
sunkara a.
SA
sunkara a.
03/15/2026
Validated Reviewer
Review source: Organic Review from User Profile

Sales Cloud Delivers a Complete Customer View and Faster Deal Closures

Most users like Sales Cloud because it gives a complete view of customers, improves sales tracking, and automates many manual tasks, which ultimately helps teams close deals faster.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM