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Perplexity

By Perplexity AI

4.6 out of 5 stars

How would you rate your experience with Perplexity?

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Perplexity Reviews & Product Details

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Perplexity Reviews (77)

Reviews

Perplexity Reviews (77)

4.6
77 reviews

Pros & Cons

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Manila B.
MB
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"Fast, reliable, and surprisingly Smart Research Assistant"
What do you like best about Perplexity?

What I like best about Perplexity is its speed and precision in retrieving information. It combines the power of an AI language model with real-time web search, which means I get up-to-date, sourced answers almost instantly. It’s great for quick research, fact-checking, and exploring topics without getting lost in dozens of browser tabs. I also appreciate the clean, distraction-free interface and how it cites its sources transparently. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the depth of answers can feel a bit limited compared to GPT-4 or specialized tools, especially for more complex or nuanced topics. Also, while it’s excellent for research, it’s less helpful for creative writing or brainstorming. Still, for what it’s designed to do, it performs extremely well. Review collected by and hosted on G2.com.

Raghav K.
RK
Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast and Simple for Quick Research, but Lacks Depth for Complex Topics"
What do you like best about Perplexity?

It’s very fast and simple to use. I use it daily at work for quick research, getting summaries, and checking facts when preparing marketing or partner reports. It gives short, to-the-point answers with sources, so it’s easy to verify information. It also helps when we need quick overviews about new technologies or market updates without reading long articles. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes it gives answers that feel too short or miss important context. It’s great for speed, but not always deep enough for complex topics. I’ve also noticed that it repeats similar answers if I ask in different ways. Review collected by and hosted on G2.com.

Swapnil Patel i.
SI
Product Engineer
Enterprise (> 1000 emp.)
"Efficiently Solves Complex Queries with Ease"
What do you like best about Perplexity?

I appreciate Perplexity for its reliable and verified answers, providing me with enhanced efficiency and time-saving capabilities for diverse tasks like video editing, content writing, and academic processes. Its conversational search maintains context effectively, preventing repetitive mistakes. The setup process is incredibly smooth, just a few clicks to get started. The contextual memory and natural language processing, along with advanced search capabilities, deeply enhance its usability. I also value its ability to handle complex multi-step tasks swiftly compared to human efforts. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I find the lack of support for the Sanskrit language problematic. While I use Sanskrit, Perplexity does not support it efficiently, which hampers my ability to get insights and meanings in this language. Review collected by and hosted on G2.com.

Marinos M.
MM
Communications, Marketing and Advertising Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Unmatched Background Processing for Complex Research"
What do you like best about Perplexity?

I really appreciate how Perplexity runs research tasks in the background, even when my computer is off. This feature is invaluable during complex, long-term research. The different research modes, including plain search and labs, are extremely helpful for my daily work. Additionally, setting up Perplexity was straightforward, and I prefer using the web version to avoid cluttering my desktop. Overall, these features significantly enhance my productivity and research efficiency. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I would like to be able to rename the conversation because it automatically picks up the first few words of your inquiry and that's the name of the conversation. It doesn't give you the ability to rename it so you can more easily identify the conversation and go back to it and continue researching within that conversation. Review collected by and hosted on G2.com.

Niraj Y.
NY
Co-founder and CTO at Anatech Consultancy
Consulting
Small-Business (50 or fewer emp.)
"Great Research Tool with Transparent Sources, But Response Speed Can Lag"
What do you like best about Perplexity?

I like that Perplexity helps me choose the best AI model for my needs and clearly shows the sources and steps behind its answers. It provides additional useful information from the internet, making it a great tool for quick research and decision-making with sourced facts. Ease of integration with Automation tools is also convenient. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the responses take too long to generate, and occasionally the answer quality is inconsistent or not as accurate as expected. While this doesn’t happen all the time, it’s noticeable enough to be a drawback. Review collected by and hosted on G2.com.

SM
marketing consultant
Small-Business (50 or fewer emp.)
"I love love love perplexity!"
What do you like best about Perplexity?

I have been using perplexity for 1 yr now, and i am loving every second of it, now that they have added "spaces" in the app, i find it so so easy to use!!

I like the accuracy the most. It knows what to do, just hope it continues staying this good. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes you really have to verify everything, because randomly it will stop understanding basic tasks, the language output prompts definitely dont work right. Review collected by and hosted on G2.com.

Kathleen K.
KK
Organizer of FMVeg
Small-Business (50 or fewer emp.)
"Indispensable and Helpful!"
What do you like best about Perplexity?

When I need to create a fundraiser for refugees, and I don't know the right words to use to make it effective, heartfelt, persuasive, eye-catching, and successful, all I do is plug in the facts, along with these adjectives, and it comes something almost magical! I use it to help me compose posts related to the fundraiser. The work I do is difficult enough, having to compose new material everyday would be exhausting.

I can ask Perplexity to help me do something I've never done, like an international bank to bank wire transfer, telling me exactly what I need. I've learned so much!

In addition, the complex, multi source AI pulls its info from multiple sources, sites them, and gives you accurate information.

Plus Perplexity remembers what you've asked before, and will use that to add to your experience. For example, I have my elderly father with health problems, and Perplexity will recall previous information, and use that to formulate next steps. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Once in a while it still makes mistakes, so that's why you still must read to check for those. They have been minor. Review collected by and hosted on G2.com.

Shubham B.
SB
VAPT Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Perplexity Makes Research Feel Effortless and Fun"
What do you like best about Perplexity?

I love how Perplexity turns a simple question into a quick, helpful chat that pulls in real info from the web, complete with links to check yourself. It's super easy to use, no confusing menus or overload of options, and it remembers what we've talked about before, so follow-up questions feel natural. As someone who writes about tech and needs fast facts, it's a huge time-saver; I can dive into topics like history or current events without endless scrolling. The free version gives plenty of searches daily, and organizing chats into folders keeps everything tidy. Plus, it's just fun, like having a smart friend who always has your back. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the answers feel a bit too short or repeat the same points, especially on tricky subjects where I want more depth without asking a million follow-ups. I've noticed occasional mix-ups with facts, so I always double-check the sources, which can slow me down. The pro version costs $20 a month for extras like uploading files, but it feels steep if you're not using it every day. Also, customer support could be quicker, I've waited a bit for help on minor glitches. Integration with other tools isn't seamless yet, and while it's user-friendly, adding more ways to customize the experience would make it even better. Review collected by and hosted on G2.com.

Konjengbam  M.
KM
BDR
Financial Services
Mid-Market (51-1000 emp.)
"Powerful AI that provides accurate answers with evidence."
What do you like best about Perplexity?

I like perplexity for its foundational commitment to merge comprehensive knowledge with verifiable sources. This is mostly effective as a research partner. Its capacity to search the web from diverse sources is awesome. I also love the user friendly interface of the platform where user can optimize its effectiveness just from a single exposure. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity is a powerful tool but the drawback also comes from its greatest strength that is its reliance on web sources. Its answers can sometimes lack the profound depth, creative synthesis, or some philosophical reasoning. Review collected by and hosted on G2.com.

Naman G.
NG
Software Intern
Computer Software
Mid-Market (51-1000 emp.)
"Great Features with Room for Improvement"
What do you like best about Perplexity?

I have been using Perplexity for approximately two to three years and it has become an indispensable AI tool for initializing my research and generating code efficiently. It provides comprehensive details about the research process and automates tasks, saving me significant time. As a software intern, I appreciate how it helps me organize and prioritize tasks swiftly. I really enjoy the file uploading feature, which offers editing and risk response based on file analysis, a tool not available in many other AI software. Its capability to switch between different AI services on one platform and its seamless pairing with Google Docs enhance my workflow considerably. The pricing for Perplexity, considering the multitude of features it offers, is exceptional. The platform provides diverse AI features and robust document sharing and editing capabilities, making it a valuable asset. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I notice that sometimes Perplexity can become overworked and as a result, it starts providing faulty results. This inconsistency in performance can be quite frustrating, especially when I rely on it for accurate and timely outputs. While I understand that similar tools might share these challenges, improving this aspect would significantly enhance its reliability. Additionally, while it is a decent tool overall, I find that having a basic understanding is necessary before using it effectively. This implies a slight learning curve that may not be immediately intuitive for every new user. Review collected by and hosted on G2.com.

Pricing

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Perplexity Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy