Leapsome Reviews & Product Details

Leapsome is a premium people enablement platform that feels worth its price tag. The UI is clean and easy to navigate, performance stays reliable even at scale, and the integrations with tools like Slack and BambooHR are solid. Onboarding and customer support are real highlights as well, thanks to dedicated CSMs and consistently fast response times. The AI features are already proving useful, especially the feedback-writing assistant, and they continue to get stronger over time. Review collected by and hosted on G2.com.

None so far! Loving this product so far! Review collected by and hosted on G2.com.

The app’s usability is excellent—it’s genuinely easy to use and navigate, and managing day-to-day tasks feels simple and intuitive. What stands out most is that performance reviews, 1:1 meeting agendas, continuous feedback, and goal/OKR tracking are all consolidated in one place. Being able to connect individual goals directly to company OKRs and review cycles makes progress much clearer, and it saves me hours compared to juggling multiple spreadsheets or separate apps. Review collected by and hosted on G2.com.

The review section could be improved to provide clearer insights and better structure. Dividing reviews into clearer, dedicated sections—such as Core Performance, Team Building, and Work Deliverables—would make providing precise peer feedback much easier. Additionally, the admin setup for review templates can feel a bit complex, and notification management could be improved to prevent email/Slack clutter during active review cycles. Review collected by and hosted on G2.com.

I use Leapsome for 1:1s, team meetings, learning paths, and review cycles. I like that my meetings are organized in one place with agendas and reminders, so I can go in prepared. The learning paths are clear and easy to follow, and I can see my progress and next steps. I also like being able to praise my colleagues when needed. Leapsome is easy to use, and I like having everything in one place instead of switching between tools. Setup was easy and fast. Review collected by and hosted on G2.com.

I get a lot of unnecessary notifications, especially platform notifications. I only want to see notifications that concern me. Review collected by and hosted on G2.com.

Leapsome makes it easy to manage everything feedback, goals, org chart and performance in one place and manages it all with ease.

Leapsome sends timely reminders to set goals and track progress on those goals which in turns makes it easy to fill out the performance review cycles since you can easily refer back to your goals and their progress.

Praises in leapsome are also very effective since they help motivate well performing employees and keep the overall morale high. It integrates well with Slack so employees never have to leave Slack to view praises submitted by their peers Review collected by and hosted on G2.com.

Adding new features to Leapsome is generally slow but what exists in the product works well and is well-rounded to cover most of the needs Review collected by and hosted on G2.com.

Leapsome takes the heavy lifting out of tracking onboarding timelines by automating reviews based on probation periods. For 1-on-1s, historical tracking is seamless and stays intact even during manager handovers. The instant feedback feature makes it effortless for managers to request input and for team members to send praise. I also appreciate their commitment to continuous updates; the AI feature is genuinely useful for summarizing feedback and polishing review copy, and the Slack integration keeps everyone updated on review invites and peer feedback. Overall, it's a competitive tool with impressive ongoing feature releases. Review collected by and hosted on G2.com.

When a review question disables the open-ended text box to require a rating only, the post-submission UI still displays a tag stating "No feedback provided" next to the answer. This is confusing for both reviewers and managers, as it implies the question was skipped or incomplete despite the rating being submitted correctly. Selecting peer reviewers can be cumbersome; bulk filtering by department or job family pulls in large groups, requiring manual deletion line-by-line. From an accessibility standpoint, developers on our team struggle with the bright light theme, and a dark mode option hasn't been implemented yet despite user requests. Finally, initial onboarding was challenging, as support leaned heavily on self-serve documentation rather than hands-on, direct guidance. Review collected by and hosted on G2.com.

I like the simplicity and completeness of having all information at hand, along with the clear graphics and AI help. The self-assessment feature is very interesting, allowing both the employee and the manager to express their opinions and then compare them. Having a clean and intuitive interface helps me immediately understand where to click and see the information clearly. I also appreciate that everything I need is in one place without having to use multiple tools. The initial setup was very easy, as everything scheduled to be done was clearly present once I entered the homepage. Overall, I'm really enjoying the simplicity, AI, and self-assessment features. Review collected by and hosted on G2.com.

I've used Leapsome sparingly so far, so I don't have any major complaints. The only thing I'd improve is the navigation; sometimes it's a little difficult to quickly find certain sections or data. Review collected by and hosted on G2.com.

Leapsome makes it easier to manage work goals and monitor progress. I like that employees can view their objectives, check their progress, and understand how their work contributes to team goals. The platform also helps keep performance expectations organized and makes it easier to follow up on assigned objectives. Review collected by and hosted on G2.com.

Some parts of the platform could be more straightforward to navigate. It would help to have a simpler, more direct way to update goals, review progress, and spot any outstanding tasks without needing to click through several different sections. Review collected by and hosted on G2.com.

As a FinOps Analyst, I appreciate tools that reduce administrative friction while improving cross-functional visibility. Leapsome does a fantastic job of streamlining our performance reviews, goals (OKRs), and feedback processes into a single, cohesive interface.

The platform is clean and easy to navigate, which makes completing reviews or setting up regular check-ins quick and straightforward rather than a time-consuming chore.

I also really like how transparent the goal-tracking features are: it makes it simple to see how individual metrics align with broader organizational goals, keeping everyone on the same page Review collected by and hosted on G2.com.

While the platform is generally very smooth, the initial setup and customization of specific review cycles or permissions can take a bit of tweaking to get perfectly tailored to your organization's exact workflow. A few minor UI navigation shortcuts could also be added to make moving between custom reports faster, but overall, it hasn’t impacted my day-to-day experience in a major way. Review collected by and hosted on G2.com.

I really like how easy it is to keep track of my goals and feedback in one place. Setting OKRs and seeing how they connect to the company's bigger picture is super clear. Plus, giving and receiving feedback from my manager and teammates is straightforward and doesn't feel like a chore. Review collected by and hosted on G2.com.

When I write a review and forget to post it, if I accidentally close the browser it will disappear. This behavior created hassles for me a few times. Also when the integration with GitHub failed a few times. Review collected by and hosted on G2.com.

Reviews, goals, feedback are all in one place, this is what I like. I am not a fan of doing surveys, but the way Leapsome has built their survey model is a really nice UI/UX thought, I feel good about rating what's going on w.r.t me and my employer. I also enjoy the Slack integration where the praise and feedback is shown up in our team channels. The performance of the web app feels smooth and fast, I also like the design system. Overall it is a nice tool for companies to use to make sure their employees are on track. Review collected by and hosted on G2.com.

I like using it on desktop but not as much as on mobile. Other than this I can't think of anything else. Review collected by and hosted on G2.com.