Honeybadger Reviews & Product Details

Quite possibly the best customer care I've ever received. I reached out to them to ask if they supported a certain feature (dashboards for Active Job in Rails). I got a reply within a few hours from the co-founder who added the feature for me, and guided me how to use it. Review collected by and hosted on G2.com.

Whenever I search for Honeybadger, I get images of actual honeybadgers. Actually... that's a good thing, but this field is required, so there you go. Review collected by and hosted on G2.com.

The business value that Honeybadger provides is fairly simple: it aggregates error reports and collects additional context about those errors in an easy-to-consume web interface. It provides tools for unobtrusive integration with codebases, and features to manage the complexity of a firehose of automated error reports (merging duplicate errors, searching for specific occurrences within a particular fault, linking to Github issues etc. ). It does all of this well, without getting in the way.

The *best* thing about honeybadger, however, is their team. On at least 3 separate occasions, I've contacted their support with an issue that seems fairly specific to my own workflow (mostly hoping for advice), and within a day or two they've deployed a change to the product to better support those needs (or fix an edge case bug that I happened to trip over). I've never felt more valued as a customer in my professional life, and each time it's ended up saving me a huge amount of time in the long run. Even if another error aggregator offered more features, I'd still choose honeybadger for that reason alone. They're in it to help, and that shows up in their actions.

o7 Honeybadger team! Review collected by and hosted on G2.com.

The one complaint I have about Honeybadger is that the way they group error reports can result in a lot of duplicate reports for parts of a code base under frequent change. It's largely based on the file name and line number of the first stack frame in the stack trace, so any time a change pushes a line of code up or down in it's source file, any existing errors from that line of code will show up as a new issue in Honeybadger. There are ways to solve this, with custom 'fingerprinting' logic for errors, to be implemented in your codebase with the SDK provided, and there are tools for merging duplicate reports, but it's the one thing I'd consider as a trade-off for the all the benefits that Honeybadger provides Review collected by and hosted on G2.com.

There are many products/services in the error reporting space that all do similar things. The thing that sets Honeybadger apart is the support. The product generally "just works" but whenever you need support, they are super responsive and want to help solve the issue. Review collected by and hosted on G2.com.

There really aren't any. Between checkins, monitoring and error reporting it has everything you'd want to use in a SaaS application Review collected by and hosted on G2.com.

It's simple interface and the Insights feature. Review collected by and hosted on G2.com.

The UX can be refreshed, but as a counterpoint, it's super clean and simple. Review collected by and hosted on G2.com.

I have used Honeybadger in every product I've launched, and every business I've been a part of. I love how easy it is to configure and start using, and how their product tiers allow me to get started easily and scale as I go. Most of all, I love how Honeybadger instantly alerts me via Email & Slack whenever a customer encounters a problem in my product. This gives me all the details I need about what happened and who had a problem, so I can quickly resolve it and let them know - all before they file a support ticket! Review collected by and hosted on G2.com.

Using Honeybadger successfully does mean you have to pay attention to it. The best tools are the ones you actually use. Over time, you need to ensure that you're tracking the errors you want, and resolving issues that aren't problems any more, so you can be sure to have a clean view of what's currently happening. Review collected by and hosted on G2.com.

The thing does what its supposed to do, quickly/reliably. The team operates with quality and craft and is very responsive. This is run by owners, not optimizers grinding every last penny out Review collected by and hosted on G2.com.

There are no downsides to report. All positive Review collected by and hosted on G2.com.

I love how fresh the Honeybadger interface looks. The error reports are also very detailed and easy to understand. It is easy to spot the problem: from exact line of code causing it. Review collected by and hosted on G2.com.

The only thing I dislike a little about honeybadger is its cost. For small projects or individual developers , it's possible that the service would be quite expensive and money could be much better applied elsewhere. Review collected by and hosted on G2.com.

I intigreated Pycharm with Honeybadger and it provide me fexbility on work like.

Honeybadger show real time error notifications with comprehensive error reports and makingeasier to diagnose the problems and fix it.

it's detailed error report and easy to understand to anyone

and one last thing which i like most excellent customer support and thorough documentation. Review collected by and hosted on G2.com.

I think Honeybadger cost is too much for small project and Teams or solo developers also language limitation and API Service is not provide

some time.

Limited integrations it must be intergate with Git Review collected by and hosted on G2.com.

Honeybadger helps developers get real-time notifications about failures in APIs through messaging platforms like Slack. It makes developers' lives easy by monitoring application uptime. It is easy to integrate into all major programming languages like Python, Golang, Java, JavaScript etc. It has a clean user interface which gives a complete backtrace of errors. It also provides info about the number of occurrences of that error. Review collected by and hosted on G2.com.

Its user interface can be improved - the colour scheme, look & feel of the UI is not very appealing. If Honeybadger is integrated with multiple slack channels, and the alert quota is about to expire, it repeatedly sends messages in all the slack channels - which causes too much noise. Review collected by and hosted on G2.com.

Honeybadger has an exceptional breadcrumb feature! 🌟🍞 Being able to follow the trail of breadcrumbs leading to an exception is really useful. It's such a relief to have this visual aid that helps me quickly understand the sequence of events that led to an issue. Review collected by and hosted on G2.com.

While Honeybadger has proven to be a valuable tool, I've encountered a couple of areas that could improve. 🛠️⏳ Firstly, the application's speed can sometimes be a bit sluggish. ⏸️🕰️ Swift responsiveness is crucial when tackling exceptions, and a zippy interface would greatly enhance the user experience. Additionally, I've found the pagination of similar issues slightly restrictive. 📖🔢 Sometimes, a group-oriented approach would be incredibly handy, allowing me to spot anomalies that deviate from the norm. 🕵️‍♂️🚀 When there's a sudden influx of exceptions, the default setting of displaying only ten entries per page can feel quite limiting. 📜🔗 A more flexible pagination system could smooth out the workflow during those hectic moments. Review collected by and hosted on G2.com.