# Honeybadger Reviews **Vendor:** Honeybadger **Category:** [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) **Average Rating:** 4.7/5.0 **Total Reviews:** 19 ## About Honeybadger Honeybadger is a full-stack, all-in-one application monitoring tool that helps software development teams quickly identify and resolve issues in production environments. Honeybadger combines error tracking with uptime, performance, and infrastructure monitoring in one powerful and intuitive platform for Ruby, PHP, Elixir, Python, JavaScript, and more. Software teams of all sizes have trusted Honebadger for over a decade. Created by a small team of developers in 2012, Honeybadger has grown organically without VC funding and is known for its advanced monitoring features, straightforward pricing, and developer-led customer support. Honeybadger's features include: - Error Tracking: Know the moment errors occur and fix bugs before customers can report them. - Application Performance Monitoring (APM): Identify performance bottlenecks and improve user experience. - Uptime Monitoring: Know when your external services go down or have other problems. - Cron Monitoring & Heartbeats: Know when your cron jobs and services go missing or silently fail. - Log Management & Observability: See your logs in context and answer questions after the fact. - Metrics & Dashboards: Gain real-time visibility into the health and performance of your entire system. - Status Pages w/ Incident Response: Keep customers in the loop when your app is down. - Integrations & Alerts: Honeybadger integrates with popular developer workflow tools like GitHub, Slack, PagerDuty, and more. Honeybadger integrates seamlessly with Ruby, JavaScript, Node.js, Elixir, PHP, Python, Crystal, Go, Java, Clojure, NET/C#, and Cocoa. Setup takes just a few minutes and comes with excellent documentation and support. Honeybadger is free for developers and offers straightforward, transparent pricing plans for teams and businesses starting at $26/month. All plans include a 30-day free trial with no credit card required. ## Honeybadger Pros & Cons **What users like:** - Users appreciate the **ease of use** of Honeybadger, finding it reliable and responsive for error reporting needs. (10 reviews) - Users appreciate the **responsive and helpful customer support** of Honeybadger, enhancing their overall experience significantly. (6 reviews) - Users appreciate the **simple and user-friendly interface** of Honeybadger, making monitoring and issue resolution effortless. (6 reviews) - Users value Honeybadger's **simple interface** and ease of integration, enhancing their error monitoring experience significantly. (3 reviews) - Users appreciate the **easy integrations** of Honeybadger, simplifying error monitoring for developers across various programming languages. (2 reviews) - Users value the **exceptional support** from Honeybadger, which enhances their experience and quickly resolves issues. (2 reviews) - Insights (2 reviews) - Positive Experience (2 reviews) - Automation (1 reviews) - Comprehensive Features (1 reviews) **What users dislike:** - Users find Honeybadger's **expensive pricing** challenging for small projects and individual developers, impacting overall value. (2 reviews) - Users find a **lack of tools** in Honeybadger due to limited integrations and API service availability. (2 reviews) - Users experience **connectivity issues** with Honeybadger, leading to site crashes and occasional system stalls. (1 reviews) - Users face **dashboard issues** with duplicate error reports due to how Honeybadger groups errors by file name and line number. (1 reviews) - Users note that **data inaccuracy** due to duplicate error reports can hinder effective debugging in Honeybadger. (1 reviews) - Users note that **display issues** detract from Honeybadger's experience, including an unappealing UI and excessive alerts. (1 reviews) - Error Handling (1 reviews) - Users experience **notification issues** , with excessive alerts causing disruption when integrating multiple Slack channels. (1 reviews) - Slow Performance (1 reviews) - Software Bugs (1 reviews) ## Honeybadger Reviews ### 1. Best level of customer care I've ever received **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Honeybadger?** Quite possibly the best customer care I've ever received. I reached out to them to ask if they supported a certain feature (dashboards for Active Job in Rails). I got a reply within a few hours from the co-founder who added the feature for me, and guided me how to use it. **What do you dislike about Honeybadger?** Whenever I search for Honeybadger, I get images of actual honeybadgers. Actually... that's a good thing, but this field is required, so there you go. **What problems is Honeybadger solving and how is that benefiting you?** Uptime monitoring, performance monitoring. ### 2. Does the job well, and the dev team is *incredibly* responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Staff Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Honeybadger?** The business value that Honeybadger provides is fairly simple: it aggregates error reports and collects additional context about those errors in an easy-to-consume web interface. It provides tools for unobtrusive integration with codebases, and features to manage the complexity of a firehose of automated error reports (merging duplicate errors, searching for specific occurrences within a particular fault, linking to Github issues etc. ). It does all of this well, without getting in the way. The *best* thing about honeybadger, however, is their team. On at least 3 separate occasions, I've contacted their support with an issue that seems fairly specific to my own workflow (mostly hoping for advice), and within a day or two they've deployed a change to the product to better support those needs (or fix an edge case bug that I happened to trip over). I've never felt more valued as a customer in my professional life, and each time it's ended up saving me a huge amount of time in the long run. Even if another error aggregator offered more features, I'd still choose honeybadger for that reason alone. They're in it to help, and that shows up in their actions. o7 Honeybadger team! **What do you dislike about Honeybadger?** The one complaint I have about Honeybadger is that the way they group error reports can result in a lot of duplicate reports for parts of a code base under frequent change. It's largely based on the file name and line number of the first stack frame in the stack trace, so any time a change pushes a line of code up or down in it's source file, any existing errors from that line of code will show up as a new issue in Honeybadger. There are ways to solve this, with custom 'fingerprinting' logic for errors, to be implemented in your codebase with the SDK provided, and there are tools for merging duplicate reports, but it's the one thing I'd consider as a trade-off for the all the benefits that Honeybadger provides **What problems is Honeybadger solving and how is that benefiting you?** Aggregating and organizing error reports from our production applications ### 3. Exceptional Support and Seamless Error Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Dave N. | Cloud Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Honeybadger?** There are many products/services in the error reporting space that all do similar things. The thing that sets Honeybadger apart is the support. The product generally "just works" but whenever you need support, they are super responsive and want to help solve the issue. **What do you dislike about Honeybadger?** There really aren't any. Between checkins, monitoring and error reporting it has everything you'd want to use in a SaaS application **What problems is Honeybadger solving and how is that benefiting you?** We primarily use it for execption monitoring and the "checkins" functionality to ensure things are working as we expect them to. It allows us to offer a proactive level of service to our customers using our SaaS. ### 4. Super Clean, Simple Interface with Great Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Genadi S. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Honeybadger?** It's simple interface and the Insights feature. **What do you dislike about Honeybadger?** The UX can be refreshed, but as a counterpoint, it's super clean and simple. **What problems is Honeybadger solving and how is that benefiting you?** Observability at any scale. ### 5. Honeybadger helps me be so reactive that I look proactive **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Chief Architect, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Honeybadger?** I have used Honeybadger in every product I've launched, and every business I've been a part of. I love how easy it is to configure and start using, and how their product tiers allow me to get started easily and scale as I go. Most of all, I love how Honeybadger instantly alerts me via Email & Slack whenever a customer encounters a problem in my product. This gives me all the details I need about what happened and who had a problem, so I can quickly resolve it and let them know - all before they file a support ticket! **What do you dislike about Honeybadger?** Using Honeybadger successfully does mean you have to pay attention to it. The best tools are the ones you actually use. Over time, you need to ensure that you're tracking the errors you want, and resolving issues that aren't problems any more, so you can be sure to have a clean view of what's currently happening. **What problems is Honeybadger solving and how is that benefiting you?** Honeybadger gives me real-time insight into the issues and exceptions that are happening in all my software environments - from development through live production usage. It allows me to see the details of what went wrong and which users encountered problems. This enables me to quickly resolve issues, rapidly iterate on features, and provide a better experience for customers. ### 6. If only all saas companies were as awesome as Honeybadger **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Honeybadger?** The thing does what its supposed to do, quickly/reliably. The team operates with quality and craft and is very responsive. This is run by owners, not optimizers grinding every last penny out **What do you dislike about Honeybadger?** There are no downsides to report. All positive **What problems is Honeybadger solving and how is that benefiting you?** We use honeybadger to do basic monitoring and most importantly production exception logging/coalescing and resolution. ### 7. Keeping my app running smoothly with the help of Honeybadger **Rating:** 5.0/5.0 stars **Reviewed by:** Bina K. | Backend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Honeybadger?** I love how fresh the Honeybadger interface looks. The error reports are also very detailed and easy to understand. It is easy to spot the problem: from exact line of code causing it. **What do you dislike about Honeybadger?** The only thing I dislike a little about honeybadger is its cost. For small projects or individual developers , it's possible that the service would be quite expensive and money could be much better applied elsewhere. **What problems is Honeybadger solving and how is that benefiting you?** With Honeybadger, I can fix bugs in my application faster. It tracks my app every minute, all week and if an error arises, it sends me an email. This helps prevent issues before they harm my users, saving me hours of work because I don’t have to manually examine logs to locate an issue in my app. ### 8. Developer's Beat Friend help in Error Monitoring and Management **Rating:** 5.0/5.0 stars **Reviewed by:** Alok y. | Mysql Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Honeybadger?** I intigreated Pycharm with Honeybadger and it provide me fexbility on work like. Honeybadger show real time error notifications with comprehensive error reports and makingeasier to diagnose the problems and fix it. it's detailed error report and easy to understand to anyone and one last thing which i like most excellent customer support and thorough documentation. **What do you dislike about Honeybadger?** I think Honeybadger cost is too much for small project and Teams or solo developers also language limitation and API Service is not provide some time. Limited integrations it must be intergate with Git **What problems is Honeybadger solving and how is that benefiting you?** Real time error notifications and provide information about but easy to understand ### 9. Honeybadger - Real - time application alerts - helping developers reduce downtime **Rating:** 4.5/5.0 stars **Reviewed by:** Krati B. | Consultant Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2023 **What do you like best about Honeybadger?** Honeybadger helps developers get real-time notifications about failures in APIs through messaging platforms like Slack. It makes developers' lives easy by monitoring application uptime. It is easy to integrate into all major programming languages like Python, Golang, Java, JavaScript etc. It has a clean user interface which gives a complete backtrace of errors. It also provides info about the number of occurrences of that error. **What do you dislike about Honeybadger?** Its user interface can be improved - the colour scheme, look & feel of the UI is not very appealing. If Honeybadger is integrated with multiple slack channels, and the alert quota is about to expire, it repeatedly sends messages in all the slack channels - which causes too much noise. **What problems is Honeybadger solving and how is that benefiting you?** It gives me real-time downtime alerts as soon as any API fails in production through Slack channels. This helps me and my team to identify the bug and solve it in minimum time as it provides a full backtrace of the error as well. It helps my company reduce downtime of production services which in turn helps in minimizing loss in business. If it was not for Honeybadger, then I would have to check all the logs in Rancher / Kibana and then identify which line in the code is causing the error / exception. ### 10. Works well and could be great with some small improvements. **Rating:** 2.5/5.0 stars **Reviewed by:** Kyle W. | Senior Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Honeybadger?** Honeybadger has an exceptional breadcrumb feature! 🌟🍞 Being able to follow the trail of breadcrumbs leading to an exception is really useful. It's such a relief to have this visual aid that helps me quickly understand the sequence of events that led to an issue. **What do you dislike about Honeybadger?** While Honeybadger has proven to be a valuable tool, I've encountered a couple of areas that could improve. πŸ› οΈβ³ Firstly, the application's speed can sometimes be a bit sluggish. βΈοΈπŸ•°οΈ Swift responsiveness is crucial when tackling exceptions, and a zippy interface would greatly enhance the user experience. Additionally, I've found the pagination of similar issues slightly restrictive. πŸ“–πŸ”’ Sometimes, a group-oriented approach would be incredibly handy, allowing me to spot anomalies that deviate from the norm. πŸ•΅οΈβ€β™‚οΈπŸš€ When there's a sudden influx of exceptions, the default setting of displaying only ten entries per page can feel quite limiting. πŸ“œπŸ”— A more flexible pagination system could smooth out the workflow during those hectic moments. **What problems is Honeybadger solving and how is that benefiting you?** 1. Exception Identification: Honeybadger's ability to swiftly pinpoint exceptions within our production applications. 🎯 This rapid notification ensures we're promptly aware of disruptions, minimizing downtime and keeping our systems running smoothly. ⏱️🚫 2. Root Cause Understanding: Beyond flagging exceptions, Honeybadger offers the benefit of helping us dig deep and truly understand the why behind each occurrence. πŸ•΅οΈβ€β™‚οΈπŸ” Armed with this knowledge, we're empowered to address issues at their core, preventing future recurrences and elevating the overall stability of our applications. πŸ§©πŸ“Š ### 11. One stop for monitoring literally everything **Rating:** 4.0/5.0 stars **Reviewed by:** Mayank B. | Associate Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Honeybadger?** The interface is too user friendly and i can monitor defects and progress at a single place **What do you dislike about Honeybadger?** Sometimes the site crashes might be due to the server issue also gets stuck sometimes **What problems is Honeybadger solving and how is that benefiting you?** Using honeybadger makes the defect monitoring very easy and we can update the status fro defects by which the progress can be tracked easily ### 12. Review for Honeybadger **Rating:** 5.0/5.0 stars **Reviewed by:** Meghna A. | Account Executive, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Honeybadger?** We can track errors & we can trust on this software for finding the errors. **What do you dislike about Honeybadger?** Limited languate & It does not have an API available **What problems is Honeybadger solving and how is that benefiting you?** Errors finding ### 13. Review of Honeybadger **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Honeybadger?** Super fast to start using, easy setup. Gives very detailed logs and high value information. **What do you dislike about Honeybadger?** I would improved UI a bit, but no flaw in functionality UI-wise **What problems is Honeybadger solving and how is that benefiting you?** Gives you information about bugs that are not trackable with tradiotional means. ### 14. Honeybadger is a great tool for application health monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Nick S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Honeybadger?** One of the standout features of Honeybadger is its easy setup process. It integrates seamlessly with a wide range of programming languages, including Ruby, Node.js, and Python, and requires only a few lines of code to get started. This makes it accessible to developers of all skill levels and speeds up the process of setting up error monitoring. **What do you dislike about Honeybadger?** Limited integrations: While Honeybadger integrates with a number of programming languages, it may not have native integrations with some less popular languages or frameworks. **What problems is Honeybadger solving and how is that benefiting you?** By providing real-time notifications of new errors, detailed error information, and error prioritization capabilities, Honeybadger helps developers quickly identify and resolve issues with their applications. This helps to improve the overall user experience and reduces downtime, as developers can fix problems before they become critical. By using Honeybadger, development teams can also gain valuable insights into the performance and stability of their applications over time. This information can help inform future development efforts and improve the overall quality of the application. ### 15. Everything I need (and then some) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2021 **What do you like best about Honeybadger?** I love the intelligent stack traces and arguments passing through, so even if I wasn't verbose in a spot, I still have enough context without pouring through 100 lines of internal methods of other libraries. **What do you dislike about Honeybadger?** I don't like navigating through instances of an error over time (just next/prev buttons), and unless I haven't found this feature yet, I would LOVE a way to export a CSV of all the instances' arguments. For example, when a job that periodically fails, it still could be hundreds/thousands of times, and if I could choose field(s) to export over all instances, I could gather my own stats or find patterns and solve these problems that depend on the input and not the internals. **What problems is Honeybadger solving and how is that benefiting you?** We use it up and down and across our products, and the benefits are that it helps us find almost every (non-visual) issue and manage them all with a small team. Thank you! ### 16. Indispensible part of my toolset **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Honeybadger?** Easily lets you track any bugs or exceptions that occur in my apps, lets you categorize by environment, and supports a multitude of different programming languages. **What do you dislike about Honeybadger?** Overall it's pretty good. One improvement that I might suggest is a tighter git integration, where in addition to showing the backtrace, it can also show and link to the file / line in the code that caused it. **What problems is Honeybadger solving and how is that benefiting you?** Helps me track when bugs or code errors take place in my applications, so that we can fix them and improve the user experience for end users quickly if a bug does happen to occur. ### 17. Good Notification System for Ecom Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Sean D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Honeybadger?** It makes it easy to report and be notified of system errors for our ecommerce store. I like not only getting urgent texts but it pushing into a special slack channel we use to manage alerts. **What do you dislike about Honeybadger?** Nothing really as its doing its job really well. **What problems is Honeybadger solving and how is that benefiting you?** No problems currently. Benefits are finding any downtime or issues customers may be facing with our app. ### 18. honeybadger **Rating:** 4.5/5.0 stars **Reviewed by:** Pawan Kumar A. | Lead Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Honeybadger?** it is use to make project error free..you can comment via email to the team members about the errors **What do you dislike about Honeybadger?** need to pay a little bit after a free trial.. **Recommendations to others considering Honeybadger:** useful for debugging **What problems is Honeybadger solving and how is that benefiting you?** help in php coding...for making new project ### 19. Honeybadger is Excellent for Error Notification **Rating:** 5.0/5.0 stars **Reviewed by:** Les D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Honeybadger?** For our rails deployment there is no better error tracking and reporting solution. The implementation and ease of use is unsurpassed, Easily assign, comment, and track individual errors across our entire rails environment. **What do you dislike about Honeybadger?** The interface is clean and easy - but does lack the 'shine' of newer web apps. **What problems is Honeybadger solving and how is that benefiting you?** Who likes to look at raw logs that are cryptic and with no insight as to what may be causing them. This simplifies reporting - you can see trends - and really dig down to find the culprit of your Ruby rails issues ## Honeybadger Discussions - [What does a Honeybadger do?](https://www.g2.com/discussions/what-does-a-honeybadger-do) - [Is Honeybadger free?](https://www.g2.com/discussions/is-honeybadger-free) - [What is Honeybadger software?](https://www.g2.com/discussions/what-is-honeybadger-software) - [View Honeybadger pricing details and edition comparison](https://www.g2.com/products/honeybadger/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A52%3A22+-0500&secure%5Bsession_id%5D=a9166046-eb6e-47af-844d-222462ae5337&secure%5Btoken%5D=e722562c934e0ef33bf726b4df08ae5561ff4744e13397da14dc91eb274ddf9d&format=llm_user) ## Honeybadger Integrations - [AWS Fargate](https://www.g2.com/products/aws-fargate/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Ruby on Rails](https://www.g2.com/products/ruby-on-rails/reviews) ## Honeybadger Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Bug Monitoring** - Analytics - Bug History - Data Retention **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Honeybadger Alternatives - [LogRocket](https://www.g2.com/products/logrocket/reviews) - 4.6/5.0 (2,330 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (689 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,417 reviews)