# WordPress.com Reviews **Vendor:** Automattic Inc. **Category:** [Website Builder Software](https://www.g2.com/categories/website-builder) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,711 ## About WordPress.com WordPress.com offers everything you need to build and grow any website–all in one place. See why more than 160 million websites trust WordPress.com to be their home on the web. ## WordPress.com Pros & Cons **What users like:** - Users appreciate the **ease of use** of WordPress.com, allowing effortless site creation without coding knowledge. (229 reviews) - Users value the **extensive plugins** offered by WordPress, enhancing their website design and functionality significantly. (98 reviews) - Users love the **easy creation process** of WordPress, allowing for seamless website management and customization. (95 reviews) - Users appreciate the **ease of use** in creating content on WordPress.com, feeling comfortable and empowered without needing developers. (74 reviews) - Users love the **no coding needed** aspect of WordPress.com, making website creation and management effortless and accessible. (72 reviews) - Users appreciate the **variety of templates** on WordPress, making site creation and updates incredibly easy and efficient. (72 reviews) - Customization (61 reviews) - Users love the **extensive features** of WordPress.com, enabling easy website creation without any coding required. (61 reviews) - Website Building (59 reviews) - Integrations (58 reviews) **What users dislike:** - Users often face **plugin issues** that complicate updates and add unexpected changes to their WordPress sites. (94 reviews) - Users dislike the **high costs for advanced features** , finding it confusing and restrictive compared to self-hosting options. (58 reviews) - Users find the **limited customization options** on lower-tier plans restrictive, hindering control over their sites without extra costs. (57 reviews) - Users are frustrated by **pricing issues** , as essential plugins and customization options require expensive plans. (45 reviews) - Users highlight significant **security issues** on WordPress.com, especially for beginners, necessitating extra caution and learning. (37 reviews) - Limited Features (29 reviews) - Users face **update issues** that lead to plugin incompatibility, hindering site functionality and complicating the user experience. (29 reviews) - Limited Options (28 reviews) - Slow Loading (28 reviews) - Plan Limitations (26 reviews) ## WordPress.com Reviews ### 1. Legacy user, not my preference **Rating:** 2.0/5.0 stars **Reviewed by:** Andrew J. A. | Senior Advisor, Public Policy & Government Affairs, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2022 **What do you like best about WordPress.com?** I've become used to the layout of the page designer so familiarity has been one advantage of WordPress. It's easy to upload images as standalone pages with shareable URLs as well. **What do you dislike about WordPress.com?** For those unaccustomed to the interface, it is not very intuitive and required a lot of training before I felt somewhat confident in building out new pages in the larger site. There are so many add-ons and functionalities that don't seem necessary to building simple or even complex page designs and it can be frustrating when those add-ons require frequent updates. **What problems is WordPress.com solving and how is that benefiting you?** My employer used WordPress to build out the organization's entire website and since its rollout, has added new standalone pages housed within the larger site that function mostly well when new users come to homepage and begin exploring. It's been a mostly reliable source for incoming and new transactions, but could certainly be improved on the user end. ### 2. Flexible content management system that occasionally requires content editors have coding expertise **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about WordPress.com?** It's helpful to have flexible layouts (even if they require you know a lot of HTML and CSS). There are also many plugins that make it easier to install integrations and other ways of improving the site's overall functionality. **What do you dislike about WordPress.com?** Minimal ability for customized templates without developer support make for a tough time using dynamic content to standardize information across site and allow for fewer content revisions when changes need to be made. **What problems is WordPress.com solving and how is that benefiting you?** I inherited a site I manage built in WordPress, and it has been easy to jump into content management quickly without needing to rebuild the whole thing. However, layout and visual presentation updates are hard to make without developer support. ### 3. Just an okay website builder software, not the best. **Rating:** 2.0/5.0 stars **Reviewed by:** Ted & Pat K. | Front desk agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about WordPress.com?** The price was the cheapest out of the software options out there. **What do you dislike about WordPress.com?** It was unreliable. Out website crashed upon launch and it was nearly impossible to get in touch with a person to help us fix the issue. The lack of customization features was an issue as well, unless you are willing to pay extra. **Recommendations to others considering WordPress.com:** Honestly look somewhere else. For the costs, you can find a more user friendly software. **What problems is WordPress.com solving and how is that benefiting you?** We wanted a platform to sell our products on. WordPress allowed us to do that in an easy way. ### 4. Difficult to use for more personalized websites **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about WordPress.com?** Live support chat option was helpful, as well as live monitoring the site for bigger changes **What do you dislike about WordPress.com?** For anything that was more custom or personalized, we had to have an external developer help which made it difficult to implement changes quickly on our own. The user experience isn't the best in my opinion—a bit bulky on the backend and not much flexibility. **Recommendations to others considering WordPress.com:** If you are looking to just build a basic site and do basic content uploads, then Wordpress does the job. But for anything more custom, it is fairly difficult to work with and you need additional support on the backend. For a marketer, it is very limited **What problems is WordPress.com solving and how is that benefiting you?** We switched to Webflow because Wordpress did not grant us the same flexibility unless you had prior coding knowledge. ### 5. Not very user friendly **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about WordPress.com?** Integration with other platforms (such as Facebook and Instagram) is easy to accomplish without any development work. **What do you dislike about WordPress.com?** The site is extremely glitchy. I can never successfully accomplish what I'm trying to do on the first try. **What problems is WordPress.com solving and how is that benefiting you?** We are able to host our blog site at very minimal costs which allows new customers to more easily discover our product. ### 6. This widely used product needs help **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about WordPress.com?** WordPress is pretty easy to hack your way through -- until the latest upgrade, anyway. Posts are simple --- which is good and bad. Media uploads are simple and straightforward, and linking to PDFs of documents and forms for downloading and printing has been easy. Permissions/restrictions are simple to understand and manage. **What do you dislike about WordPress.com?** WYSIWYG is incredibly important in web page work -- WordPress desperately needs it. Plug ins make some difference but not enough. Incredibly frustrating work with text. Posts layouts are really simple -- which is good and bad. Page design in NOT intuitive OR easy, and constant revisions are a necessity because you can't SEE what you are doing! Really NOT a good experience. Don't know what we would have done without the assistance of a local consultant -- so don't fall for "anyone can do it!" **Recommendations to others considering WordPress.com:** Lower your expectations and hope for the best. **What problems is WordPress.com solving and how is that benefiting you?** Communicating with our stakeholders is possible, but it's not easy. The most recent upgrade has made things worse, not better. We HAVE been able to make things work, and it has been beneficial to combine links to our social media sites, maps to our physical sites, and calendars. Linking easily to PDFs of documents and forms has been helpful for our users. ### 7. TIme to move on **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2019 **What do you like best about WordPress.com?** Templates are easy to use and set up and tons to choose from **What do you dislike about WordPress.com?** It's not the most intuitive user interface and I find it difficult to find where to change things **What problems is WordPress.com solving and how is that benefiting you?** Easy to set up website and it solves the problem of getting a website set up quickly ### 8. Such a difficult platform for a new user **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2019 **What do you like best about WordPress.com?** What I enjoyed was having the ability to create my own website. **What do you dislike about WordPress.com?** While I was told it was user friendly I had a very difficult time. The dashboard is confusing and the site requires constant optimization. **Recommendations to others considering WordPress.com:** Attend Wordpress camp first **What problems is WordPress.com solving and how is that benefiting you?** I am attempting to design a landing page for one of our projects. ### 9. Lots of support... if you subscribe **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2018 **What do you like best about WordPress.com?** There's a wide-variety of add-ons and applications available for the WP platform. I like the wide variety of templates and styles, too. **What do you dislike about WordPress.com?** If you're using the free service, there is no support beyond the prewritten answers to the FAQs. If you forget your password, get a new phone number or lose the authorization codes, you can forget about your website. It's frozen in time. Good luck getting someone to help you. **Recommendations to others considering WordPress.com:** Save all emails from Wordpress, regarding your website. There is information in them that will be useful down the road. **What problems is WordPress.com solving and how is that benefiting you?** For a business looking to get an affordable attractive, simple, easy to update website, then this is a good place to start. ### 10. Good for non-coders **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2018 **What do you like best about WordPress.com?** The plugins, makes life easier and as to wp limited functionalities **What do you dislike about WordPress.com?** Knowing some programming, even a little, makes WP super frustrating to use. It's not intuitive and overwrites your custom code all the time. Definitely switching to Gitpages or Hugo, or WordPress.org **Recommendations to others considering WordPress.com:** If you just want to click buttons to make your site or blog, and are willing to pay for a theme that gives you some degree of control, then sure, WP should meet those needs just fine. If you're a developer/willing to learn some coding, then try some other avenues. Learn .org or use static like Gitpages and Jekyll. **What problems is WordPress.com solving and how is that benefiting you?** Blogging, site management ### 11. It's Okay, I don't recommend building a real website through it **Rating:** 2.0/5.0 stars **Reviewed by:** Amie Z. | Marketing and Development Manager, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2017 **What do you like best about WordPress.com?** I like that it's similar to wordpress.org as in, if you blog using WordPress normally, building a WordPress site is very similar. It's generally user-friendly and easy to find solutions to problems. **What do you dislike about WordPress.com?** Even if it's easy to find a solution, it doesn't mean the solution is easy. I absolutely hate the fact that I cannot change the size of font when editing (I can use headings or paragraph, that's it. It might be our template, but I'm not changing our website template to find out...). You have to manually write the code for each line of text. It's so tedious (I know how to write code and it's dumb that you have to do this on a wordpress site). That's my biggest issue. And if you change the font size manually, you also have to change the line spacing because it gets very messed up. Also, changing the size of the font somehow makes it so that the site isn't mobile friendly - real fun stuff.... All in all, the site is not the greatest. Wix was much more user-friendly but couldn't do everything we needed. **Recommendations to others considering WordPress.com:** Stay away. Go through a website development company and find another option that fits you. **What problems is WordPress.com solving and how is that benefiting you?** We needed a better website than we had. Now, we are moving on from wordpress.. ### 12. So many great features to boost SEO - BUT not very user-friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about WordPress.com?** Great SEO features that help move a page to the top. Lots of great plugins are available to do just about anything you want. **What do you dislike about WordPress.com?** So many menus and places to make changes and it's not always intuitive. You can waste a lot of time searching for the correct place to edit your code or customize your site. **Recommendations to others considering WordPress.com:** Wordpress is great for top-notch SEO and getting found on Google by users not associated with your work. It's cumbersome to create and edit websites with Wordpress - unless your template uses a drag and drop feature and even then the customization features can be hard to find. If you're not great with working in complicated software programs, you may want to look at some other programs with easier to navigate programs. **What problems is WordPress.com solving and how is that benefiting you?** I use wordpress to build websites for clients who really want that SEO boost. This is a very useful tool for increasing google rankings and getting found on the internet. ### 13. Good but complex **Rating:** 1.5/5.0 stars **Reviewed by:** C. L. T. | None, Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about WordPress.com?** It is very narrow software- you can tell if you were really good, that this software could be good but it isn’t **What do you dislike about WordPress.com?** The un easy way of using it it is very hard **Recommendations to others considering WordPress.com:** More features on theme **What problems is WordPress.com solving and how is that benefiting you?** It is useful for a blog and it is very easy to but your domains name on ### 14. Wonky, slow, difficult, time-consuming **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about WordPress.com?** I like that Wordpress has a good reputation, and it makes us look like thoughtful editors for using it. Our peers use WordPress--so do sites like People and Entertainment Weekly. You can also find our other work via our profiles, so it shows that we really are experts in our field. **What do you dislike about WordPress.com?** The site is too difficult to design and very expensive (compared to its competitors). I know code, but the site makes it so that you have to have a Masters and a premium account to make your site look professional--and we ARE professionals! It was such a hassle to get going that in the end, we refuse to use anything else because of the exorbitant labor pulling everything together. **Recommendations to others considering WordPress.com:** Make sure you have over ten years of experience before using this site as your portfolio. **What problems is WordPress.com solving and how is that benefiting you?** We have a Facebook page that automatically posts for us, so we get more readers, which looks good professionally. ### 15. Wordpress works great **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2018 **What do you like best about WordPress.com?** Simple and intuitive, lots of stuff out there but has remained competitive for this reason. **What do you dislike about WordPress.com?** Could be innovating faster. I would like to see more competitive options. **What problems is WordPress.com solving and how is that benefiting you?** Simple content management and CMS system. ### 16. Large Learning Curve for NonDevelopers **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2017 **What do you like best about WordPress.com?** There is seemingly a vast opportunity to build many different types of site through Wordpress.com. The sites are mobile responsive and there are a lot of online tutorials to help you learn how to troubleshoot any problems. **What do you dislike about WordPress.com?** There is a huge learning curve for nondevelopers. While there is a lot of opportunity to create custom sites, it is extremely difficult to learn how to use the features of Wordpress.com. There are no drag and drop features, so you are essentially trying to design a site through an admin panel, without directly seeing the changes you are making - which makes even the smallest updates very time consuming. If you are looking for anything other than the bare bones of a site, it will take you time to learn how to use Wordpress.com. **Recommendations to others considering WordPress.com:** If you're looking to build Wordpress websites for clients, I would suggest hiring a developer and switching to Wordpress.org. If you're a small business and need a cookie cutter site, Wordpress.com should be fine for you, but it will be more difficult to use and learn than other template building sites. **What problems is WordPress.com solving and how is that benefiting you?** We have made a few basic client sites using WordPress.com. We were able to build a cookie cutter site within a few days. We used a free template, so it was pretty inexpensive. ### 17. Pro: lots of customization, Con: unreliable, bugs, and headaches **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2017 **What do you like best about WordPress.com?** There are many options in terms of themes, plugins, and customization. **What do you dislike about WordPress.com?** Working with third-parties is a crapshoot. Sometimes the sellers go out of business, and now your $40 theme won't have updates, making it unreliable in the future. Plus, you never know how easy/workable a theme is until you start playing with it. The Wordpress forums can be helpful if you have a common problem, but you're really left on your own or with the seller when you need to troubleshoot. I recommend having a coder, or at least having a team member who can read code, in order to minimize headaches. **Recommendations to others considering WordPress.com:** Definitely look at Squarespace. I've been using Squarespace for my own personal website, and so far I like it much better. You don't have as many options, making it less customizable, however this is also a pro: since you're not working with third-party vendors, all the support you need is with Squarespace. Plus, the builder is much more intuitive, especially for a novice. If you need a custom build, I'd recommend a more robust system anyway, like Joomla. It all depends what your goals are. **What problems is WordPress.com solving and how is that benefiting you?** We can put a whole website up in a matter of weeks with a small team. ### 18. For a amateur blogger **Rating:** 1.5/5.0 stars **Reviewed by:** Tayna M. | Social Media, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2017 **What do you like best about WordPress.com?** It is simple to use and you can easily make it look professional **What do you dislike about WordPress.com?** It doesn't have enough personalization tools, it is limited even the payed version **Recommendations to others considering WordPress.com:** Do not use it, unless you are doing your blog all by yourself and you really have no clue on how to make a website. Wordpress is simple but you can easily get lost trying to find configurations and get upset for missing features. I recommend you use Wix! It is totally costumizable and easy to use/easy to learn to use, you can choose a template and change whatever you wish to change or start from scratch, like I did with the 3 websites of mine that I have there. **What problems is WordPress.com solving and how is that benefiting you?** I've created a website that is about education in Brazil on it, and the client sent me to do it on the Wordpress.com with the payed version, and wanted to custom a lot of things that were able only on wordpress.org with programming. ### 19. A Good CMS **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about WordPress.com?** WordPress works easily and can be quickly learnt by even the first-time users. It's userface is simple enough and once you get the hang of it, using it can be like second nature. **What do you dislike about WordPress.com?** The SEO tool is not as powerful as others and really needs some more work done to it so we can see what impact our keywords have already on Google or other search engines. We'd also like to see suggestions on keywords we should be using in our content. **What problems is WordPress.com solving and how is that benefiting you?** WordPress allows us to easily distribute content on our website from many authors without the need of spending money on tutorial classes. We've been able to host a website on there with ease and gather some good analytics. ### 20. Clunky to use **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2017 **What do you like best about WordPress.com?** WordPress, when understood well, is a good tool for building websites and personal online portfolios. It can make sites look pretty sleek and easy to read, and has a decent amount of options to make your website distinct from others. **What do you dislike about WordPress.com?** WordPress can be difficult to use and understand, especially for those trying to utilize for the first time. It's clunky and complicated, and not terribly intuitive. **Recommendations to others considering WordPress.com:** Be prepared to Google lots of tips and help regarding this product! **What problems is WordPress.com solving and how is that benefiting you?** WordPress can be difficult to train individuals under. It takes a bit of tinkering to get the hang of it, and there's generally no time to tinker in order to gain that understanding. However, it is a useful resource for site building. ### 21. Useful if you have experience with light coding **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about WordPress.com?** I do like the different templates they have. **What do you dislike about WordPress.com?** It is very difficult to switch between the front and back end. You have to be pretty experienced to add plug ins as well. **Recommendations to others considering WordPress.com:** Squarespace! Or wix I hear is good and that’s free. **What problems is WordPress.com solving and how is that benefiting you?** The benefits of it are that you can add a lot to it... you just have to know how. ### 22. Too Complicated to Make Pretty **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2017 **What do you like best about WordPress.com?** Not a fan. I know I've seen some beautiful WordPress sites, but I have never been able to make on look good. **What do you dislike about WordPress.com?** All the plugins are confusing. I feel like there are so many suggested I just use them all and who knows if they work. I'd rather add a snippet of code and really see what's going on. Not just "trust" the plugin. **Recommendations to others considering WordPress.com:** Use Squarespace **What problems is WordPress.com solving and how is that benefiting you?** I pitch Wordpress people with prettier sites from Squarespace that I manually optimize. ### 23. Wordpress is essential **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2017 **What do you like best about WordPress.com?** We use wordpress to update and publish our website. It is the very formation for our company. **What do you dislike about WordPress.com?** Nothing is easier to not dislike than the salesforce platform. It is great. **What problems is WordPress.com solving and how is that benefiting you?** We are solving a major problem of not having a website by using Wordpress to make our website. It benefits us by making our business accessible on the world wide web! ### 24. Good for small projects **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about WordPress.com?** The programming was easy to use with themes and plugins **What do you dislike about WordPress.com?** The backend was slightly confusing and not enough plugins **Recommendations to others considering WordPress.com:** Its for small websites, better for blogging **What problems is WordPress.com solving and how is that benefiting you?** Need for website, having a website makes it easier for customers to find me ### 25. WordPress Review **Rating:** 2.0/5.0 stars **Reviewed by:** Courtney G. | Marketing Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2017 **What do you like best about WordPress.com?** When I first used the Free version in college it was actually pretty simple and straight forward to use. For someone who has never built a blog before it was straightforard **What do you dislike about WordPress.com?** I mean the options for the free version are limited, but that is to be expected and when it comes to wanting to customizing it can become complicated if you are not familiar with coding. **Recommendations to others considering WordPress.com:** I feel like it is kind of at a stand still and hasnt done much. I think they need to do more integrations like HubSpot. **What problems is WordPress.com solving and how is that benefiting you?** I was using to promote the business and found once I understood the layout it was easier to get what I wanted across to the customers viewing the page. ### 26. My Word Press experince **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2017 **What do you like best about WordPress.com?** when editing a website/webpage you can view your unsaved changes as if you were the end user browsing the website. plenty of users out there who you can converse with to resolve issues and challengers **What do you dislike about WordPress.com?** it can we quite difficult to find the right app to do what you want correctly on the theme you are running. it can be very frustrating when trying to find a particular setting when it is buried deep somewhere not very accessible. **Recommendations to others considering WordPress.com:** not the easiest website builder i have experienced, if you are thinking of using word press make sure you are confident enough working with the code and make sure the first app you install is a security app. due to the open source nature of this software the site i have been running was subject to numerous hacking attacks as hackers attack en mass due to the large number of website running this software. A full back up of the website (done frequently) is also a must **What problems is WordPress.com solving and how is that benefiting you?** we use wordpress to power our website which allows customers to see our company and the services we offer. it gives us an online presence thru which people can contact us. ### 27. Wordpress- the learning curve **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2017 **What do you like best about WordPress.com?** I like the ability to keep up with content editing and design all in one place. **What do you dislike about WordPress.com?** It is not very user friendly for someone who has never built websites before. **What problems is WordPress.com solving and how is that benefiting you?** We have a brand new website that looks great and is easy to update. ### 28. Wordpress **Rating:** 1.5/5.0 stars **Reviewed by:** Anna F. | Content Marketing & Social Media Manager, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2017 **What do you like best about WordPress.com?** Quickness in creating a website. It is very easy to create a website on Wordpress **What do you dislike about WordPress.com?** having to use the .wordpress.com ending to the URL **Recommendations to others considering WordPress.com:** Helpline for user questions **What problems is WordPress.com solving and how is that benefiting you?** Marketing ### 29. Inexpensive, but somewhat frustrating to use. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2017 **What do you like best about WordPress.com?** There are a lot of templates available on WordPress. **What do you dislike about WordPress.com?** It's not always super user friendly and requires some HTML/CSS skills. **What problems is WordPress.com solving and how is that benefiting you?** I've created portfolio landing pages- inexpensive to buy the domain name. ### 30. If I can use it you can use it. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2017 **What do you like best about WordPress.com?** I like that i do not have to know how to do much HTML Coding. **What do you dislike about WordPress.com?** The layout is sometimes hard to get a hang of. **What problems is WordPress.com solving and how is that benefiting you?** We needed a website and a place to host our blogs so we used it through Wordpress ### 31. Word Press **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about WordPress.com?** I liked the different options that were available. From drop downs to different content **What do you dislike about WordPress.com?** I didn't like the difficulty of design when putting different items place it always seemed to displace something **What problems is WordPress.com solving and how is that benefiting you?** We utilized Wordpress as a blogging site to get information about upcoming events that's were going on. It allowed for a great blogging platform ### 32. I really don't like using it and think Wix is way more user friendly. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2017 **What do you like best about WordPress.com?** Once the site is set up it's pretty easy to update. **What do you dislike about WordPress.com?** You have to purchase themes or understand how to code a website. **What problems is WordPress.com solving and how is that benefiting you?** I don't think we're solving any business "problems" using WordPress. We get traffic to our website using WordPress. ### 33. Although the platform has gotten better, I find it still more difficult than it needs to be... **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2016 **What do you like best about WordPress.com?** I get my domain name through word press, and like the price of $18 a year. I used WordPress formally for my website and blog, and liked the community feel for it at the time. **What do you dislike about WordPress.com?** Although the platform for blogging has gotten better (I have used it to guest blog on EverAfter Romance), I find the website building platform more difficult, especially loading widgets, and styling it the way I want. **Recommendations to others considering WordPress.com:** WordPress is great for better visibility. It is about 20 dollars less than Weebly per year right now, but it is billed monthly. Their premium plan includes a website domain, (which pay $18 separately) and $100 advertising credit, so it's not a bad deal. However, everything WordPress charges for in their premium package (customizing my websites background for instance, a pretty simple feature), I can do on Weebly for free. So, although WordPress is definitely going in the right direction, if you are just starting out and trying to save money, I wouldn't jump into a paid plan with them. **What problems is WordPress.com solving and how is that benefiting you?** Having my own domain has been great for branding and using WordPress as a guest blogger has helped reach new readers. I have played around with it a bit, and although the formatting is better, I don't like that I have to pay extra to customize my website. (With weebly, I can use a custom format for free.) ### 34. There are better software out there but this does the job. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2017 **What do you like best about WordPress.com?** It's easy to use and there are multiple ways to set up things. **What do you dislike about WordPress.com?** Not fully customizable. There are widgets, but not all work well. **What problems is WordPress.com solving and how is that benefiting you?** Internal communication. ### 35. Friendly Staple **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2016 **What do you like best about WordPress.com?** I like the endless options available for both beginners (myself) and advanced programmers. There are so many themes and plugins available. In my opinion this is the standard. **What do you dislike about WordPress.com?** It would be awesome if some how wordpress created a drag and drop, layout collaboration with adobe. Where you can just easily type commands with out having to know coding knowledge. One big problem I have is when random updates are made and everything goes rogue / disappears. Friendlier shopping cards would be great. **Recommendations to others considering WordPress.com:** Never leave lorem ipsum on a theme, it automatically makes you look like an amatuer. Good photos go a long way! And white space is always a good choice when in doubt! **What problems is WordPress.com solving and how is that benefiting you?** I am a graphic designer representing various client needs from services to products for sale. Wordpress is the most versatile and adaptive platform that grows with my clients. ## WordPress.com Discussions - [Is WordPress org free to use?](https://www.g2.com/discussions/wordpress-com-is-wordpress-org-free-to-use) - 2 comments, 4 upvotes - [In my opinion wordpress.com is pretty good.](https://www.g2.com/discussions/46521-in-my-opinion-wordpress-com-is-pretty-good) - 1 comment, 3 upvotes - [How are bloggers and businesses leveraging WordPress.com for effective content management and online presence?](https://www.g2.com/discussions/how-are-bloggers-and-businesses-leveraging-wordpress-com-for-effective-content-management-and-online-presence) - 2 comments, 2 upvotes - [What is WordPress.com used for?](https://www.g2.com/discussions/wordpress-com-what-is-wordpress-com-used-for) - 4 comments, 2 upvotes - [What makes you a WordPress com expert?](https://www.g2.com/discussions/what-makes-you-a-wordpress-com-expert) - 1 comment, 1 upvote - [View WordPress.com pricing details and edition comparison](https://www.g2.com/products/wordpress-com/reviews?filters%5Bnps_score%5D%5B%5D=2&open_modal_url=%2Fes%2Fproducts%2Fwordpress-com%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fwordpress-com%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D2%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-14+19%3A53%3A54+-0500&secure%5Bsession_id%5D=558e8a96-5873-4de8-917e-c044f4f319af&secure%5Btoken%5D=62c053882b58ef29cb4271c7f05d0e12ea7294b30c4b83ead3b509079740aa68&format=llm_user) ## WordPress.com Integrations - 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