---
title: WordPress.com Reviews
meta_title: 'WordPress.com Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2717 reviews by the users' company size, role or industry
  to find out how WordPress.com works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 2717
  scale: '5'
date_modified: '2026-09-07'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# WordPress.com Reviews
**Vendor:** Automattic Inc.  
**Category:** [Website Builder Software](https://www.g2.com/categories/website-builder)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,717  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About WordPress.com
WordPress.com offers everything you need to build and grow any website–all in one place. See why more than 160 million websites trust WordPress.com to be their home on the web.



## WordPress.com Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users find WordPress.com to be **incredibly easy to use** , simplifying the website creation and management process for everyone. (229 reviews)
- Users value the **extensive range of plugins** available on WordPress.com, enhancing website design and functionality effectively. (98 reviews)
- Users appreciate the **easy creation** of landing pages and blog posts without needing developer assistance. (95 reviews)
- Users love the **ease of creating and updating content** with WordPress.com, appreciating its intuitive design and helpful templates. (74 reviews)
- Users appreciate the **no coding requirement** of WordPress.com, allowing effortless website creation and management for everyone. (72 reviews)
- Users appreciate the **variety of templates** on WordPress, making site creation and updates incredibly easy and efficient. (72 reviews)
- Customization (61 reviews)
- Users love the **extensive features** of WordPress.com, enabling easy website creation without any coding required. (61 reviews)
- Website Building (59 reviews)
- Integrations (58 reviews)

**What users dislike:**

- Users often face **plugin issues** , including bugs and compatibility challenges, which hinder a smooth WordPress experience. (94 reviews)
- Users find WordPress.com to be **expensive** , as many plugins require extra costs beyond the basic plan. (58 reviews)
- Users find the **limited customization options** restrict their ability to create unique website designs effectively. (57 reviews)
- Users face **pricing issues** with WordPress.com, often needing costly plugins for essential functionalities and updates. (45 reviews)
- Users express concerns over **security issues** , noting that WordPress sites are often targeted by hackers. (37 reviews)
- Limited Features (29 reviews)
- Users face **update issues** that lead to plugin incompatibility, hindering site functionality and complicating the user experience. (29 reviews)
- Limited Options (28 reviews)
- Slow Loading (28 reviews)
- Plan Limitations (26 reviews)

## WordPress.com Reviews
  ### 1. WordPress Websites are quick and easy to setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katrina B. | Owner/Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 29, 2021

**What do you like best about WordPress.com?**

The speed in which I can create a website! From installing the CMS, to finding and installing templates and plugins, Wordpress just makes it really easy. And the best part is it's almost completely free!

**What do you dislike about WordPress.com?**

There are some features you cannot control, and that causes the user to have to search for answers or plugins they may need, in order to completely personalize their website. For example, it takes an hour of searching online to find out how to remove the date and post author from being included on each post. Very annoying!

**Recommendations to others considering WordPress.com:**

If you're new to using WordPress, be patient, as there is a learning curve. If you're not sure how to do something, just google it or look on YouTube - you'll most likely find the answers there that will help. There are plenty of free templates you can use, so chances are you won't need to purchase any, but if you want to, there are a lot of beautiful templates and themes you can purchase, and they are not expensive. WordPress doesn't help a lot with issues, but there are plenty of help groups that are willing to provide assistance to someone who needs advice or guidance!

**What problems is WordPress.com solving and how is that benefiting you?**

When compared to using html programming, where we had to create each page on a website by hand, load images via FTP, and link them using html code, which can create errors by the programmer...WordPress makes developing a website SO fast and easy! You can upload images from within the CMS, add them to articles, and easily create links. So nice!

  ### 2. not beginner friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Susie P. | Marketing and Sales Specialist, Branch Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 09, 2022

**What do you like best about WordPress.com?**

I like how Wordpress includes elements of SEO training like Yoast to make it easier for the writer on blogs to incorporate all the necessarily elements to rank.

**What do you dislike about WordPress.com?**

I dislike having little functionality over changing the size of pictures, dividers, and colors with the basic business membership. It is not intuitive at all and can be really frustrating for someone who is not a developer and is just trying to use common sense.

**What problems is WordPress.com solving and how is that benefiting you?**

I am able to create SEO-driven blog posts for all types of companies, and I realized that even though Wordpress doesn't have too high of a domain authority that with a little bit of keyword research, you can still rank. I am learning how to compare and beat competitors for the various clients I write for.

  ### 3. Can't get better than FREE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samantha F. | Executive Assistant Office Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 08, 2022

**What do you like best about WordPress.com?**

WordPress is a powerful CMS - Content Management System used for building websites. I believe it powers almost 50% of all internet websites and is FREE. You need to buy a domain and pay for your website hosting, and then you can use WordPress, along with plugins, to do the rest. It integrates seamlessly with numerous other platforms using plugins. The amount of plugins compatible with WordPress is staggering.

**What do you dislike about WordPress.com?**

I prefer to use a different website builder that integrates with WordPress rather than built into WordPress. I know that the WordPress editor has come a long way since I started building websites, but I have become accustomed to building sites using Divi builder, Elementor, and WPBakery.

**What problems is WordPress.com solving and how is that benefiting you?**

Our business website is built on WordPress. It has allowed us to integrate with our CRM Active Campaign for marketing and leads. We have also integrated with Google Analytics that allow us to track website visitors, keywords and leads.

  ### 4. The CMS website builder

**Rating:** 4.0/5.0 stars

**Reviewed by:** manish c. | Software Engineer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 18, 2022

**What do you like best about WordPress.com?**

WordPress has many great functions and plugins which allowed me to make many great websites and manage them overtime.

**What do you dislike about WordPress.com?**

I did not like the continuous bugs and lags I faced for sometime while managing the website but the issue was soon resolved by contacting customer support.

**What problems is WordPress.com solving and how is that benefiting you?**

I build managed and designed many websites using WordPress and it helped me in regularly keeping a tab on the visitors and getting good analytics.

  ### 5. Good blogging platform for a novice but for more control will advise using Wordpress.org

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 18, 2022

**What do you like best about WordPress.com?**

I like the ability to just sign up with an email and by clicking a few buttons a fully functional website/blog can be set up within a few minutes. Also the availability of many external features with the help of plugins.

**What do you dislike about WordPress.com?**

Wordpress.com has many limitations when compared to Wordpress.org. If you are a control freak, you wouldn't like it. Also, many plugins which are available in the self-hosted version is not available here. So if you like to have much more control over how your website functions then don't go with Wordpress.com instead go with Wordpress.org.

**What problems is WordPress.com solving and how is that benefiting you?**

Easy to set up and create a website. More customization options are available than Google Blogspot. Wordpress.com makes it easy to set up simple blogs which you want to publish as a part-time thing.

  ### 6. Wordpress review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Galal t. | Wordpress Developer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 26, 2022

**What do you like best about WordPress.com?**

WordPress is my best dashboard for creating e-commerce websites, am a full stack developer, and with WordPress I can easily create free websites in just a few days.

**What do you dislike about WordPress.com?**

The something I don't like in WordPress is the flexibility, I had to build a native plugin to do something I wanted, I didn't find plugins that do the something I wanted to do.

**What problems is WordPress.com solving and how is that benefiting you?**

Making websites with native programming takes a long time compared with WordPress, so WordPress makes my career life so easy; in this time, I could take 7-10 days to complete the entire website, while native programming maybe takes 2-4 months.

  ### 7. Powerful and versatile.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sergio M. | Engineer, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 04, 2022

**What do you like best about WordPress.com?**

It is the perfect tool to create robust and functional web pages, what I like the most is that it is very intuitive, I really believe that anyone can use this software and learn quickly, the learning curve is surprisingly fast, I like that it is very visual, it also provides a dynamic for editing that is very comfortable, I love that it has many plugins, the themes are easy to download and it has many free options, it is an easy software to navigate, it is not necessary to know computer coding.

**What do you dislike about WordPress.com?**

I have no complaints about this software, I have had no problems while using it.

**Recommendations to others considering WordPress.com:**

I recommend this easy software to have great results.

**What problems is WordPress.com solving and how is that benefiting you?**

Designing with this software is a delight and it is also free, that is very helpful, I love that it is an open-source software, it was easy to customize each aspect, modify the themes, add the images of my liking, the interface is exquisite and the themes have a state-of-the-art design, it is easy, flexible and the result is undoubted of high quality, I like that it has many plugins available, and it has constant security updates.

  ### 8. Wordpress is the best tool to build websites

**Rating:** 4.5/5.0 stars

**Reviewed by:** adarsh j. | Web developer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 05, 2022

**What do you like best about WordPress.com?**

WordPress has lots of templates and plugins available to select from which makes it a great tool to build websites with the integration of lots of payment gateways.

**What do you dislike about WordPress.com?**

Very often, WordPress gives us errors in integrating a plugin or editing some template according to my convenience and I found it very irritating.

**What problems is WordPress.com solving and how is that benefiting you?**

WordPress is helping me build websites and adding all types of plugins like woo-commerce in it to make it a good e-commerce platform.

  ### 9. Relieves some of the common frustrations of WP

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marcus S. | Website Developer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 01, 2022

**What do you like best about WordPress.com?**

I rest easier knowing that our WordPress website is on a hosting platform that's developed by the same company as the web software. WordPress.com is optimized for the nuanced needs of the WP content management system. Much of the typical updating needs are automatically managed by the WordPress.com system. The fees are low compared to many other hosting options on the market.

**What do you dislike about WordPress.com?**

Transferring a website from WordPress.com to another website doesn't always go as smoothly as it should. The built-in export feature often has an error that breaks the export, and the problems are difficult to diagnose and solve.

**What problems is WordPress.com solving and how is that benefiting you?**

Setting up fresh websites and plugins is much more smooth with WordPress.com compared to external hosting solutions. WordPress.com allows us to add extensions and manage updates and privacy settings without having to spend excessive amounts of time dealing with server compatibility issues and other issues that might require a great deal of testing.

  ### 10. My Wordpress Journey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bikram A. | Head Of Engineering, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 24, 2022

**What do you like best about WordPress.com?**

It just works out of the box. It has so many plugins and theme support that you can build anything with it. I can build a full fledge web application just with off the shelf plugins

**What do you dislike about WordPress.com?**

It uses PHP which I do not like. When it comes to contanarization it is hard to do in wordpress. Another thing I do not like about wordpress is no central updates system for plugins.

**What problems is WordPress.com solving and how is that benefiting you?**

Our office landing page is in Wordpress. We have various clients who wants a landing page but also have smaller functionalities like contact forms and blogging abilitites, Wordpress provide those.

  ### 11. Very robust in creating what you have in mind.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 08, 2022

**What do you like best about WordPress.com?**

Ease of building with plugins and add-ons to ensure that the website's scope is attained with minimal effort.

**What do you dislike about WordPress.com?**

Unstable in loading certain features, that are embedded, can be pretty bad in terms of user experience.

**What problems is WordPress.com solving and how is that benefiting you?**

Providing with easy to implement features via themes such as Ellementor is super helpful.

  ### 12. WordPress - a one word answer to your pressing development questions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savio T. | Sr support, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 19, 2022

**What do you like best about WordPress.com?**

The WordPress editor is built with similar UI as any common word processing application which makes it easy to use, that too for free

**What do you dislike about WordPress.com?**

Some of the plugins get obsolete and this is a risk, ideally, the plugin manager should notify the user.

**What problems is WordPress.com solving and how is that benefiting you?**

Posting articles with a single publish button minus the coding is easy thanks to WordPress.

  ### 13. Wordpress is still the monopoly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seth C. | Startup Mentor + Brand Strategist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 23, 2021

**What do you like best about WordPress.com?**

I adore its versatility. How much can be added to it from other brands and resources. The endless customization. You never run into a roadblock with Wordpress because there's always something else you can do or change or correct.

**What do you dislike about WordPress.com?**

I dislike how it's more difficult for beginners to use as opposed to your well-known drag and drop builders like Wix and Ucraft and such. I think Wordpress should release their own simple beginner version too.

**Recommendations to others considering WordPress.com:**

If you are a beginner I would start out on a simpler platform like Wix, but make sure your goal is to become a WP user because that's where the fun really is!

**What problems is WordPress.com solving and how is that benefiting you?**

All of the problems! Like I said earlier, any type of road block you run into can be fixed on Wordpress in some sort of way. There's always a solution. And that helps me to not stress!

  ### 14. Wordpress - A reliable and user friendly Website builder.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Apoorva S. | Web developer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 28, 2022

**What do you like best about WordPress.com?**

It has lots of functionalities with great options to customize and is a very cost-effective solution to make websites. We can also integrate a lot of plugins which are available for free.

**What do you dislike about WordPress.com?**

The customization of any website using self-written code is very hard to do in wordpress, we can not customize much according to ourselves using coding.

**What problems is WordPress.com solving and how is that benefiting you?**

I am building small websites with wordpress in which I don't want to waste much time and resources.

  ### 15. Great product for building websites

**Rating:** 4.0/5.0 stars

**Reviewed by:** tanzeem a. | Principal data scientist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 03, 2022

**What do you like best about WordPress.com?**

There are a lot of resources available when building a site on WordPress. This makes it easy to circumvent any issues or challenges faced during the development.

**What do you dislike about WordPress.com?**

Some of the functionalities for e-commerce are not as advanced as other platforms. The WooCommerce part of it still needs certain features which need not be bought off the store.

**Recommendations to others considering WordPress.com:**

It is a great product if you are good at some level of development. Of course, you can build decent products with the available stack but the advanced features would need advanced skills to set up.

**What problems is WordPress.com solving and how is that benefiting you?**

We have built multiple sites on WordPress including eCommerce sites, static and dynamic websites for our own needs and other businesses. Blogging is a huge area where we began and grew from.

  ### 16. Great CMS product for website development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis B. | Admin, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 29, 2021

**What do you like best about WordPress.com?**

It's easy to create a website from start to finish, including free plugins and themes. I like using site development tools like Elementor with Wordpress.

**What do you dislike about WordPress.com?**

I'm not crazy about having to add plugins for services that should be automatically included in a CMS for website development, like SEO or spam-detection. Stuff like that should automatically be part of a CMS.

**Recommendations to others considering WordPress.com:**

If you've used other CMS to build your websites, this should be pretty easy for you. If you haven't, just go online to search for help with installing the CMS, templates, or plugins you may need and you will find plenty of help and information.

**What problems is WordPress.com solving and how is that benefiting you?**

Creating websites on the fly compared with creating a website by hand, using html, is the primary benefit when using WordPress. The ease of creating a site complete with a template, images, and pages, is fantastic.

  ### 17. The User interface is not intuitive

**Rating:** 2.5/5.0 stars

**Reviewed by:** Dani H. | Lead Designer, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 26, 2022

**What do you like best about WordPress.com?**

Wordpress has great functionality for a large business and customization

**What do you dislike about WordPress.com?**

The interface is dated and difficult to use. I prefer other CMS sites with drag and drop interfaces that resemble a graphic editing software.

**What problems is WordPress.com solving and how is that benefiting you?**

Running a large website my team inherited with clunky coding. Designing pages is almost impossible within the customized template I'm using. The only benefit is that the text and images are easy to change.

  ### 18. Easy website builder

**Rating:** 4.0/5.0 stars

**Reviewed by:** Avijit M. | iOS Developer, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 25, 2022

**What do you like best about WordPress.com?**

WordPress is best for beginners who do not have any experience in programming. Then also, they can build websites easily. Even my first website is built with WordPress. It is a very easy-to-understand and easy-to-use framework. If you want to make a webpage faster, this is the best option.

**What do you dislike about WordPress.com?**

I can surely tell that WordPress is not for those who want to learn a programming language. And build a full website using programming. This word press will not help you. It is helpful only if you want to make a blog or personal website but do not want to expertise with programming; then only WordPress will be best; otherwise, not.

**What problems is WordPress.com solving and how is that benefiting you?**

As said on the like and dislike part in short, WordPress is best who are writing a food blog, travel blog, design personal photo frame. The benefit is that you can make a webpage in a short period. The problem is WordPress is not more flexible. I know there are many plugins available, but you can not customize as you want.

  ### 19. Can't go wrong with WordPress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney B. | Multimedia Marketing Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 18, 2022

**What do you like best about WordPress.com?**

I love all of the theme options and the intuitive software. I also like the ability to add widgets to customize your website based on your own preferences.

**What do you dislike about WordPress.com?**

There is nothing at all that I dislike!!

**What problems is WordPress.com solving and how is that benefiting you?**

WordPress is the CMS we use for our Website and will be the CMS as we go through a redesign.

  ### 20. Best Web builder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 13, 2022

**What do you like best about WordPress.com?**

Professional standard aura, ability to integrate plugins, SEO optimization and easy to use.

**What do you dislike about WordPress.com?**

Nothing so far as I'm enjoying every bit of it

**What problems is WordPress.com solving and how is that benefiting you?**

I'm benefiting personally as it has helped me in building more professional skill from SEO optimization to building a website that converts for small business owners

  ### 21. Meets general website needs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 21, 2022

**What do you like best about WordPress.com?**

I absolutely love the preview feature before fully submitting your changes. That way I can see how everything looks before I do anything drastic to the website.

**What do you dislike about WordPress.com?**

It can be a bit difficult to navigate at first, especially if you have never touched a website creation platform. It did get easier to use other time but it's a lot to work with initially.

**What problems is WordPress.com solving and how is that benefiting you?**

It's trying to solve a connectivity issue I was facing which is a problem for me since that means no one can access the website. Thankfully they are quick to fix the issue.

  ### 22. Great CMS Platform (WordPress)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul C. | Co-Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 14, 2022

**What do you like best about WordPress.com?**

The main thing that I like is we can create websites without knowing how to code. A non-technical person can also maintain a website easily. Easy to install and nice functionality.

**What do you dislike about WordPress.com?**

What I dislike is the integration of plugins. Some plugins are outdated and some have large sizes which slow down websites.

**What problems is WordPress.com solving and how is that benefiting you?**

I'm able to create small websites in just a few hours and some other big content websites are easy to create in WordPress. My blog is also built in WordPress.

  ### 23. Decent but a bit confusing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
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**Reviewed Date:** January 10, 2022

**What do you like best about WordPress.com?**

I like that WordPress has things laid out in a way that you can label and categorize different sections of the website/blog/etc so you know what you're looking for when you go to edit or update something. It's easy to scroll down to the section you want to make changes to and edit from there, rather than scrolling through a ton of HTML or something. It definitely makes things easier.

**What do you dislike about WordPress.com?**

I find WordPress a little confusing when first starting out. Once you get the hang of it, it's easy to use, but if you're a beginner or are used to a different platform, it can be a little confusing when you're first setting things up. That's really the one downside I discovered when I first started using WordPress. I had to find some guides to help figure things out, because I honestly had no idea what I was doing.

**Recommendations to others considering WordPress.com:**

I would recommend knowing how you want to lay out your website beforehand and set things up. Maybe storyboard different sections so you know where you want things to go. Otherwise, WordPress may be a little confusing to start out with. And if you want to host a blog, I, personally, would recommend a different website. But WordPress is good for setting up a basic website.

**What problems is WordPress.com solving and how is that benefiting you?**

Being an admin for a website that makes it easy for both authors and bloggers to find open book tours, signups for putting a book on tour, and other resources that will benefit authors especially. WordPress helps lay out the site so everything is easy to navigate and find. It's just the whole setting things up thing that takes a bit to figure out.

  ### 24. Easy website building and blog management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christian N. | Director of Marketing and Social Media, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 08, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about WordPress.com?**

The publishing tools and interface are very nice to navigate, plenty of options for api integrations and plugins to use as an option, and easy to edit posts and view analytics. We built our business blog with this service and it was great to use and publish from to our social media pages. The text formatting options were awesome for blog writing and publishing. There are tons of publishing capabilities too from scheduling to being able to set featured images, tags, preview text, and you can even link your site's social media pages and have the option to publish your posts there at the same time they go live on wordpress.

**What do you dislike about WordPress.com?**

Since we are on a customized platform, some of the integrations did not perfectly connect, but for the most part, everything worked well. Sometimes the dashboard and reporting navigation was confusing. Since our business is on a custom platform, some of the functionality we needed had to be added as plugins, some of which cost money. I also disliked that there were 2 different dashboards between the Wordpress main dashboard and the Wordpress business admin when it feels like there should be one consolidated dashboard with all of the options in the sidebar, depending on your version subscription level.

**Recommendations to others considering WordPress.com:**

If you need to build a blog presence or a website for your eCommerce platform, this is definitely a service to check out. It doesn't require a person to know everything about coding to be able to build some very nice-looking pages. If you are considering a blog for your business or website, this is the best software I've used.

**What problems is WordPress.com solving and how is that benefiting you?**

We've been able to produce content for our website faster than before. This allowed us to build a blog archive for Reminderband and address various topics and customer success stories and promotions over the years. I was also able to get valuable analytics with insights about user sessions, traffic, and other stats about each of my published Wordpress pages. It also made publishing our Wordpress blog much easier than it had been prior to using Wordpress.

  ### 25. Very useful for non programmers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

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**Reviewed Date:** August 11, 2022

**What do you like best about WordPress.com?**

We can create a website without coding a single line.

**What do you dislike about WordPress.com?**

Websites created in wordpress contain bugs.

**What problems is WordPress.com solving and how is that benefiting you?**

While websites are essential for any online business to stand out from the crowd, Wordpress makes it easier for non-programmers to create a good website for free.

  ### 26. Best tool to Build Websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul M. | Graphic Designer, Mid-Market (51-1000 emp.)

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**Reviewed Date:** June 24, 2022

**What do you like best about WordPress.com?**

Best thing about wordpress is that we can integrate almost all types of payment gateways in our website using wordpress.

**What do you dislike about WordPress.com?**

I found this software amazing and I can say that there is nothing in here that I dislike.

**Recommendations to others considering WordPress.com:**

It is best tool to make website and manage it.

**What problems is WordPress.com solving and how is that benefiting you?**

Wordpress made my website building and handling experience very smooth and great by giving so many functionalities.

  ### 27. A good resource for webpage creation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chad F. | Instructional Technology Coach, Small-Business (50 or fewer emp.)

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**Reviewed Date:** January 13, 2022

**What do you like best about WordPress.com?**

The options are crazy with what you can do and create in Wordpress. The addons that can be used also give the service more functionality than other options available.

**What do you dislike about WordPress.com?**

The learning curve is pretty steep in trying to set up your page or pages initially. Without some knowledge of what you're trying to do it would be very easy to get stuck and not know where to begin.

**What problems is WordPress.com solving and how is that benefiting you?**

We needed a way to create a blog that would provide an easy way for subscribers to receive updates as well as social media integration. Both of these features are present as well as giving us a web presence.

  ### 28. Best CMS for building websites - Wordpress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsh G. | Web developer, Mid-Market (51-1000 emp.)

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**Reviewed Date:** June 22, 2022

**What do you like best about WordPress.com?**

I used the business plan of wordpress.com in which I found the following things best:-<br>1) Speed of website and optimization.<br>2) Pre-made templates, Drag and drop features.

**What do you dislike about WordPress.com?**

There was nothing in WordPress that I didn't like or thought was difficult to use.

**What problems is WordPress.com solving and how is that benefiting you?**

WordPress is allowing me to build custom websites using cms very easily without the need to code or hire an external developer.

  ### 29. Wordpress for beginners

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

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**Reviewed Date:** August 10, 2022

**What do you like best about WordPress.com?**

It is best for beginners as it has so many templates for you even if you don't know about much languages.

**What do you dislike about WordPress.com?**

One cannot mould the site as it has templates as if someone wants a specific feature there are chances it is not present in the templates.

**What problems is WordPress.com solving and how is that benefiting you?**

For beginners, it is helpful as it has different templates which help to build the sites and it has 1000 of options to make your site according without knowing much languages.

  ### 30. WordPress review-2021

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ngala E. | Marketing Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** October 14, 2021

**What do you like best about WordPress.com?**

In my point of view, WordPress stands out to be the best content management system by far. I have created 3 websites using this tool( with the 3rd website still under development). My experience working with it was quite stress-free.

-It's easy to use with a lot of helpful tips even if you're completely a novice.
-With the WordPress.org forum, I was able to get quality endorsements directly from experts on my first attempt to design a website, and that which I really appreciated.

-Has a ton of helpful & insightful tips to help bloggers produce more readable, valuable, and reliable blog posts.
I am blazed with the type of plugins the Wp team themselves have made available. The majority of these plugins are not only free but highly effective.

- it's just the perfect software to make any website of your dreams become reality. I truly appreciate the efforts and hard work put together to make this tool, the world's leading CMS software.

**What do you dislike about WordPress.com?**

There are weird issues like, constant conflicts between some plugins- which in my own POV, can be difficult for users to manage at times. I believe, the WP team should thoroughly study third-party plugins before further integrations. It's a case I had, going between AMP and Elementor.

There are some nuisance ads that keep showing in my admin dashboard, and that is quite disturbing for me.

**Recommendations to others considering WordPress.com:**

It's a very good tool to help you quickly slam any website of your choice. I highly recommend using it.

**What problems is WordPress.com solving and how is that benefiting you?**

It helped me understand how web designing works and had me created up to three(3) business websites. For me, this is an achievement already and I'm really proud of it. Considering the amount of money involved in hiring web designers, WordPress helped me to save a lot more.

  ### 31. Easy to use but you need basic knowledge when using it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Live F. | CEO, Small-Business (50 or fewer emp.)

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**Reviewed Date:** January 12, 2022

**What do you like best about WordPress.com?**

I love the ease of use with it. I do have a little background in designing websites but it is basic and easy to use. There are also a ton of features to make your website unique.

**What do you dislike about WordPress.com?**

I don't like how many options there are, I wish there were more focused recommendations that would help me to see what is best practice for my business and niche.

**What problems is WordPress.com solving and how is that benefiting you?**

I use Shopify for one of my businesses that sells products and I use Wordpress for my business that is geared towards a service based business. Wordpress is perfect if you are not selling products in my opinion.

  ### 32. A great way to get started with WP quickly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jonathan P. | Web Designer, Mid-Market (51-1000 emp.)

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**Reviewed Date:** December 27, 2021

**What do you like best about WordPress.com?**

It has most of the features as the self-hosted version of WordPress. The signup process is simple and only takes a few minutes or so to complete. The plans are priced relatively low for WP-based hosting plans. I can use loads of themes with WordPress.com that can be edited with CSS and other coding languages. There are useful management features that make it easy to make sweeping changes with just a few mouse clicks.

**What do you dislike about WordPress.com?**

It's not as flexible as the self-hosted version of WordPress. I can't easily port complete websites or even just themes. Attempting to port will often result in broken files or folders.

**What problems is WordPress.com solving and how is that benefiting you?**

We use WordPress.com as a web design and content management system for several of our clients' websites. We can design and publish websites relatively quickly. We can use themes we've previously designed or purchased through an online marketplace. The loading times are often satisfactory for the number of visitors each website receives. Editing, approvals and other aspects of the website management process are simplified with WordPress.com's automated features.

  ### 33. Great and versatile CMS for blogger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elias G. | Engineer, Enterprise (> 1000 emp.)

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**Reviewed Date:** December 27, 2021

**What do you like best about WordPress.com?**

I like WordPress because it is the best way to create a website, being the most popular CMS at the moment because it is free but very versatile, I like that thanks to that popularity I can find an infinity of support material and tutorials for better use of the software. It is a straightforward system to implement and has a series of beneficial topics and add-ons, the appearance of the software is gorgeous and it is easy to understand it to have a better experience at the time of the edition, download the topics is easy and it is straightforward to install it, also that at the level of appearance almost ready to customize them as little as possible.

**What do you dislike about WordPress.com?**

All the format and content of WordPress is basic but very complete and has not presented any flaws since I used it.

**Recommendations to others considering WordPress.com:**

I recommend this software to create any website.

**What problems is WordPress.com solving and how is that benefiting you?**

It is a very versatile software, I liked the variety of elements and tools, the edition is excellent, I liked it because it is very intuitive, that is good for beginners and to improve quickly with software, the possibility of getting topics for free is a decisive aspect.

  ### 34. The best CMS by far!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando S. | Marketing Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** December 17, 2021

**What do you like best about WordPress.com?**

Very useful tools can be integrated for UX, UI, and, the most important thing...connect with the world

**What do you dislike about WordPress.com?**

You need a course to use it effectively, but the truth is that once you understand it nothing can't stop you!

**Recommendations to others considering WordPress.com:**

You will need to get a course if you want to unleash the power of it! Don't think that you are going to do a pro website for free, you will need to pay for some plugins (such as Yoast Premium, Gravity Forms...) if you want a very professional website. After many trials, the best hosting for it is SiteGround

**What problems is WordPress.com solving and how is that benefiting you?**

Create amazing websites in-house to manage them without knowing to code and saving a lot of time and money

  ### 35. Best option for website building till date

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edirin E. | Author and Publisher, Small-Business (50 or fewer emp.)

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**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 24, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about WordPress.com?**

Ease of use, versatility and integration, plus the powerful plugins.

**What do you dislike about WordPress.com?**

It can be a bit complicated to navigate if one is not skilled in tech

**What problems is WordPress.com solving and how is that benefiting you?**

More integrations and actually useful pluggins

  ### 36. Wordpress is good, but not as great as others.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Hunter B. | Technology Consultant, Small-Business (50 or fewer emp.)

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**Reviewed Date:** October 20, 2021

**What do you like best about WordPress.com?**

I like WordPress because it is used by virtually everyone out there on the internet for web publishing. The interface is user-friendly to an extent. Virtually anyone can hit the ground running with it.

**What do you dislike about WordPress.com?**

It quickly turns into something that someone with more of a web developer type of mind should be doing. It is complicated to find appropriate templates, and this is frustrating if you want to publish something professional quickly. Other sites like Wix are much more user-friendly.

**Recommendations to others considering WordPress.com:**

I would shop around. Wix and Weebly offer much better drag and drop solutions for web publishing. WordPress is if you want to spend a lot of time figuring out how to be a web programmer.

**What problems is WordPress.com solving and how is that benefiting you?**

It helps solve the problem of publishing a webpage that works well with other plugins. It does force me to learn more on the development side of things.

  ### 37. Easy to use and make beautiful website

**Rating:** 4.5/5.0 stars

**Reviewed by:** Om Prakash M. | Odoo Developer, Small-Business (50 or fewer emp.)

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**Reviewed Date:** January 25, 2022

**What do you like best about WordPress.com?**

A lot of free templates are available for making a beautiful website. Easy to connect plugin for e-commerce and payment gateway. No need to learn deep knowledge of the core language.

**What do you dislike about WordPress.com?**

It is limited customization from the user interface. If you want to change the layout based on your business you must need knowledge of the core PHP language. Sometimes plugins are not supported.

**What problems is WordPress.com solving and how is that benefiting you?**

I make a website in WordPress and solved the problem of the contact form. There is an issue for not showing proper layout and details of information for the contact person.

  ### 38. A Pleasing, refreshing and a creative blogging platform.

**Rating:** 4.0/5.0 stars

**Reviewed by:** SYED SALIK A. | Senior Turbocompressors Engineer, Enterprise (> 1000 emp.)

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**Reviewed Date:** December 09, 2021

**What do you like best about WordPress.com?**

It lets one speak his heart out without having any fear of being censored. It's like a modern day essential to the liberal and free world press.

**What do you dislike about WordPress.com?**

The outlook of the app/website could be improved by continuous evolution. It's like still the WordPress is using the same old GUI in the current 2020s.

**Recommendations to others considering WordPress.com:**

Take your time and don't rush at things. You will probably take time in building an audience but once you do that, it's all good and exciting.

**What problems is WordPress.com solving and how is that benefiting you?**

One of the major thing I have been doing via WordPress is having my voice heard through the stroke of my pen to my audience. This has been very useful in having a constructive debate in the society.

  ### 39. WordPress website builder

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rishav J. | Associate Software Engineer, Small-Business (50 or fewer emp.)

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**Reviewed Date:** April 05, 2022

**What do you like best about WordPress.com?**

The best thing about WordPress is that it is free and anyone with very little understanding of how to build a website can use the custom templates to build a website according to their requirements.

**What do you dislike about WordPress.com?**

The website may break anytime due to some technical reason. The search engine optimization for the Website built using it is really poor. Also, it takes more time to load a page than normal.

**What problems is WordPress.com solving and how is that benefiting you?**

There are many themes to select from which is really helpful for a beginner. The plugins provide different functionality that can be used to enhance the website's performance.

  ### 40. I am using WordPress CMS for the last 6 years. It's very easy to use, has fewer bugs, and is easy to handle. 8 stars.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ali D. | Head of Social Media, Small-Business (50 or fewer emp.)

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**Reviewed Date:** January 19, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about WordPress.com?**

WordPress has an easy interface and the best coding console. Most plugins on WordPress are free to use and available with just one click to install. The best themes are available.

**What do you dislike about WordPress.com?**

I don't think there's anything I dislike about WordPress CMS at this time because I've never had a single bug or problem in my career experience. However, adding some new features could make it even better.

**What problems is WordPress.com solving and how is that benefiting you?**

I am not a developer and I know little about coding. Now, thanks to WordPress CMS, anyone can build a business or creator website easily with less experience required. It's an amazing replacement for coding.

  ### 41. Switched To WordPress was a Success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carissa L. | Marketing, PR, Events Leader, Small-Business (50 or fewer emp.)

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**Reviewed Date:** February 07, 2022

**What do you like best about WordPress.com?**

WordPress gives a lot more flexibility for designing your site exactly how you want it to look vs template-based sites like Squarespace.

**What do you dislike about WordPress.com?**

If you are a beginner, you definitely need help from a web developer. We couldn't have set up our site without one. But if you are more than a start up business you will likely need more customization.

**What problems is WordPress.com solving and how is that benefiting you?**

We noticed our SEO improved greatly with WordPress resulting in more sales, a big win. It also gave us better control over how our site looked.

  ### 42. The most user friendly CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

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**Reviewed Date:** January 26, 2022

**What do you like best about WordPress.com?**

I love how people can customize their website using WordPress to execute the look and feel they have been looking for. Plugins allow users to search and implement new widgets, tasks, automation, and more.

**What do you dislike about WordPress.com?**

I think WordPress could do a better job of guiding users (especially new users) through tasks to set up and maintain their websites. A WordPress on CMS trainer would be beneficial for all users. As someone who has experience operating around the CMS there are still many basic things that I'm discovering.

**What problems is WordPress.com solving and how is that benefiting you?**

People often approach me asking how to build their website; WordPress solves a lot of their problems with its versatility, from eCommerce to hosting a variety of media types. The use of Elementor has provided so many benefits to the people I interact with.

  ### 43. Wordpress opened a whole new world of webdesign to me

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zachariah K. | Debt Counsellor, Small-Business (50 or fewer emp.)

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**Reviewed Date:** October 01, 2021

**What do you like best about WordPress.com?**

WordPress helps you create websites. It has a massive community and ton and tons and a few more tons of free plugins and themes (to give you different looks and functionality). Simply put it makes making websites possible for those who are not into coding and all that. Getting something basic up and running is very easy. To get the most out of what is on offer you have to learn a bit over time, make use of the community and basically just google anything you don't understand (with the phrase WordPress in it). The price is probably the best feature as there are so many free themes and plugins. Next is ease of use.

**What do you dislike about WordPress.com?**

Very little to dislike. Themes and plug ins need to be updated fairly regularly to ensure you have the latest and sometimes support for a favourite plugin may die as time passes but there is always another similar one available somewhere. I prefer editing in the "old" style since I have been around for a while and the new editor (default) is not as much fun to me. So...guess what...there is a plugin for that. Now I edit like I always have.

**What problems is WordPress.com solving and how is that benefiting you?**

Creating and maintaining multiple websites without knowing much about coding and HTML and CSS and all those things. Also overcoming the various legal requirements re cookies and client data protection> there is a plug in for that as well.

  ### 44. WordPress.com user review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 27, 2022

**What do you like best about WordPress.com?**

WordPress is very easy to use for beginners. There is a simple dashboard with different menu options listed in the sidebar. We can easily create posts and pages, customize your website design as per our needs, add navigation menus, and many more.

**What do you dislike about WordPress.com?**

The set up process seems complicated, it's somewhat expensive to maintain, and there is a bit of headache to keep worrying about code, maintenance and the website getting hacked.

**What problems is WordPress.com solving and how is that benefiting you?**

It is being used as a content management system (CMS) to host and build the website. The architecture is being used to customize as per the fit of the business, and also for getting customer feedbacks

  ### 45. Years of User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katherine J. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 23, 2021

**What do you like best about WordPress.com?**

The most helpful feature, or quality of WordPress.com, is how easy it is to make a website look its best. I switched from Blogger in 2015 and have been very happy with the ease of website design, more variety of Themes, and how easy it is to customize a Theme. 

I also love how all my 'website tools' are in one place- from WPForms and WPRecipe Maker to using WooCommerce, Jetpack, and Yoast, everything is on one dashboard/home page. 

WordPress is my first option whenever I create a website for a client, and I have used WordPress to make several of my website and blogs.

**What do you dislike about WordPress.com?**

If you change fonts for some Themes on WordPress, I have noticed that you can see the website load with the default font and then switch to the customized/chosen font. I don't think that that looks very good for any business website; this has caused me to use whatever default font. 

Recently I switched my current theme, and my computer significantly lags when I am trying to write a blog post or page. However, it is unclear if this has more to do with the WordPress.org Theme that I am using or if it is my laptop and software updates.

**Recommendations to others considering WordPress.com:**

In the last year, WordPress.com has made changes to its "Editor(s)," it is a plugin managed by your host (WordPress.com). Sometimes, in the beginning, it is frustrating to use, but my recommendation is to hang in there and try to adapt. But you can always switch it back to your favorite version by activating the plugin/Editor you prefer. Editors that I am referring to are Gutenburg, CoBlocks, and Classic Editor.

**What problems is WordPress.com solving and how is that benefiting you?**

I started my blog in 2015 with Blogger. I switched to WordPress.com in 2018 and have since been able to grow considerably and earn a modest income through WordPress and the plugins that I can use with my WordPress account. I did not have access to such helpful tools with Blogger and did not have as much say in the creativity aspect of blogging.

  ### 46. Best CMS available in the market.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rehan K. | Sr. Technical Support Engineer , Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 19, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about WordPress.com?**

Website deployment without the use of code, themes and page builders are easiest to use along with other integrated plugins for payment seo etc.

**What do you dislike about WordPress.com?**

Sometimes when multiple people are working on the same site there are a lot of issues and it hampers the workflow and needs more time than usual

**What problems is WordPress.com solving and how is that benefiting you?**

Building website which took a month is reduced to a week including seo and webmaster Integrations as well.

  ### 47. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sneha M. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 18, 2022

**What do you like best about WordPress.com?**

Easy plugins and very simple to understand

**What do you dislike about WordPress.com?**

You need to keep saving the edits back and forth or all your edits will be lost

**What problems is WordPress.com solving and how is that benefiting you?**

Easy content building and most importantly it suggests SEO building which is the most beneficial

  ### 48. Website builder? Look no further

**Rating:** 5.0/5.0 stars

**Reviewed by:** David G. | Marketing Campaign Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 26, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about WordPress.com?**

This is an extremely powerful tool that gets the job done. It is easy to use in the backend and, with a good designer, an amazing website can be created and updated for very little commitment.

**What do you dislike about WordPress.com?**

Some of the notifications can become annoying. Everything works properly but it is always best to physically check everything on a phone first, just to make sure.

**What problems is WordPress.com solving and how is that benefiting you?**

The main benefit is the ability for different departments to update their own pagers and content independently.

  ### 49. Wordpress is most popular website builder.

**Rating:** 5.0/5.0 stars

**Reviewed by:** ANGELA W. | Virtual Events Producer &amp; Host, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 15, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about WordPress.com?**

I like that Wordpress has so many themes and that it is the most popular website builder.

**What do you dislike about WordPress.com?**

Wordpress is not all that user-friendly and you do need to be computer literate to use it.

**What problems is WordPress.com solving and how is that benefiting you?**

More websites use Wordpress than any other website builder as it's very professional.

  ### 50. Creating a website is no longer a complicated task

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angela R. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 03, 2021

**What do you like best about WordPress.com?**

The unimaginable utility and customization features make it the preferred choice. It's generally aimed at anyone who wants to start a blog or site. WordPress is the leader in CMS and I have been running WordPress on all of my sites and my client's sites as well.

**What do you dislike about WordPress.com?**

I consider it to be a top-notch CMS. Further improvements to the security fundamentals will provide an edge over competitors in the market, but it is a simple platform to use.

**Recommendations to others considering WordPress.com:**

Nevertheless, it will be wise to understand the ins and outs of WordPress effectively enough if you have some initial budget constraints.

**What problems is WordPress.com solving and how is that benefiting you?**

Content management features are easy to use and offer a lot of flexibility, giving them a significant advantage over competitors when it comes to being chosen in the market. Creating great sites is generally facilitated by the ease of management.


## WordPress.com Discussions
  - [Is WordPress org free to use?](https://www.g2.com/discussions/wordpress-com-is-wordpress-org-free-to-use) - 2 comments, 5 upvotes
  - [In my opinion wordpress.com is pretty good.](https://www.g2.com/discussions/46521-in-my-opinion-wordpress-com-is-pretty-good) - 1 comment, 3 upvotes
  - [How are bloggers and businesses leveraging WordPress.com for effective content management and online presence?](https://www.g2.com/discussions/how-are-bloggers-and-businesses-leveraging-wordpress-com-for-effective-content-management-and-online-presence) - 2 comments, 2 upvotes
  - [What is WordPress.com used for?](https://www.g2.com/discussions/wordpress-com-what-is-wordpress-com-used-for) - 4 comments, 2 upvotes
  - [What makes you a WordPress com expert?](https://www.g2.com/discussions/what-makes-you-a-wordpress-com-expert) - 2 comments, 1 upvote

- [View WordPress.com pricing details and edition comparison](https://www.g2.com/products/wordpress-com/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-09-12+23%3A39%3A06+-0500&secure%5Bsession_id%5D=a280d72a-6842-4a90-894e-816482811212&secure%5Btoken%5D=46d3ebcde9ddca6e3e7e194de569513df331970e538e66f26287e94ea68f71bf&format=llm_user)

## WordPress.com Features
**Platform Basics**
- Templates Library
- Visualization Tools
- HTML and CSS Editors
- Content Elements Libraries
- Dynamic Content
- WYSIWYG Editor
- Image Library

**Support**
- Technical Support
- Multiple Website Hosting
- Bandwidth Support
- Knowledge Base Support

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Performance - Cloud Web Hosting**
- Caching
- Intuitive Control Panel
- Opering System
- Server Redundancy

**Customizations**
- Templates
- Drag and Drop
- HTML Input
- Domain Name
- Custom Domains
- Customizable Forms
- Customizable Branding
- Customizable Templates

**Platform Additional Functionalities**
- WYSIWYG Editor Integration
- Marketing Tools Integrations
- Vector Graphics Tools Importing and Integration
- Online Booking Tools
- Third-Party Integrations
- Social Media Integration
- CMS Integration

**Free Resources**
- Free Website Builder
- Free Domain Name
- Free Migration

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Support - Cloud Web Hosting**
- Free SSL
- Auto-scaling
- Flexible Pricing - Cloud Web Hosting
- Support

**Growth**
- SEO
- Site Analytics
- Marketing Tools
- E-Commerce
- Hosting
- Online Booking Tools
- Website Analytics

**Free Resources**
- Email
- Domain
- SSL Certificates

**Security - Cloud Web Hosting**
- Compliance and Certifications
- Backup
- Data Security

**Agentic AI - Web Design**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Multi-Language

**Additional Functionality**
- Text Editing
- HTML5 Technology
- Real-Time Updates
- Generative AI
- Code Editing
- Website Hosting
- Website Analytics
- Widgets
- Website Management
- Template Management
- Search/Filter
- Shopping Cart
- Image Editing
- No-Code
- Revision History
- Design Management
- Automatic Backup
- Landing Pages/Web Forms
- Content Management
- SEO Management
- Drag & Drop
- AI Copilot
- Custom Domains
- Forms Management
- Animation
- eCommerce Management
- Customizable Forms
- Newsletter Management
- Preview Functionality
- Website Publishing Options
- Customizable Branding
- Content Import/Export

**Content**
- Email Integrations
- Content Management
- Permissions
- WordPress Tool
- Design Management
- Website Management
- eCommerce Management
- SEO Management
- Website Integration
- Social Media Integration
- Third-Party Integrations

**Support**
- Customer Support

**Additional Functionality**
- Shopping Cart
- Online Store Builder
- Real Time Editing
- Multi-Language
- Landing Pages/Web Forms
- CRM
- API
- Activity Tracking
- Generative AI
- Alerts/Notifications
- Visitor Tracking
- Survey Builder
- Auto Update
- Widgets
- AI Copilot
- SSL Security
- Data Import/Export
- Customizable Fields
- Activity Dashboard
- Media Library
- WYSIWYG Editor

## Top WordPress.com Alternatives
  - [Wix](https://www.g2.com/products/wix/reviews) - 4.2/5.0 (1,824 reviews)
  - [Webflow](https://www.g2.com/products/webflow/reviews) - 4.4/5.0 (981 reviews)
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