Zoom Rooms Reviews & Product Details

Zoom Rooms Overview

What is Zoom Rooms?

Transform any area into a modern, easy-to-use, and powerful collaborative workspace with Zoom Rooms. Zoom’s suite of meeting room solutions allows you to bring integrated HD video, audio, and wireless sharing to any room. Deliver a consistent meeting room experience that allows employees to easily meet with participants across mobile, desktop, and room systems. -Safely help employees re-enter offices: Zoom Rooms video enables workspaces and minimizes touching of shared resources while maximizing video communication and collaboration across your hybrid workforce. -One-click proximity share, multi-share, option to share via browser, & integrated into room A/V. -Co-annotate across desktop, mobile, and Zoom Rooms, save whiteboarding sessions, & open up to 12 whiteboards at a time. -Single pane of glass, centralized admin portal included with Zoom Rooms -Included with Zoom Rooms at no additional cost: Scheduling Display & Digital Signage.

Zoom Rooms Details
Website
Languages Supported
English
Product Description

Zoom Rooms is a software-based video conferencing solution.


Seller Details
Seller
Zoom Video Communications
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom_us
1,089,393 Twitter followers
LinkedIn® Page
www.linkedin.com
4,694 employees on LinkedIn®
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Zoom Rooms Reviews

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Design Lead Digital Experience
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Zoom has highlight of legitimately inclusion for the gatherings or online courses without even download it from to PC or cell phone, can join a gathering straightforwardly by entering the gathering id on the zoom site this is a best component of this item and it is so natural to make visit gatherings and video rooms for with clients and the video and sound nature of the zoom Video Online course additionally incredible and it underpins for the Top notch recordings too. This backings for the cell phones too. . Zoom Rooms would now be able to be introduced consistently at scale, and upheld with less overhead on the ground. On the off chance that this pattern in reason fabricated gadgets proceeds, Zoom is ready to upset the venture market similarly they have overturned the SMB market for correspondence. Review collected by and hosted on G2.com.

What do you dislike?

The fundamental disadvantages are volume and sound can be finicky in rooms, contingent on the size can have an exceptionally awful reverberation and for the most part are having to continually quiet the primary center point when others are talking so that there is no criticism through the speakers. There are as yet restricted use cases for organization, the utilization of ease PCs and Macintosh Minis has made fixed establishments of Zoom innovation clumsy and ineffectively legitimate. Clients needing a vigorous arrangement are needed to acquire their own PC equipment, fabricate their own pictures, and make a help plan for when these frameworks break. Not having a vigorous equipment based arrangement, with OEM offered help, has been the one shaky area in an. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Generally Zoom Rooms is the slack free gathering sound, video call and call conferencing administration offering support. Zoom meeting administration that can be utilized for as a nearby correspondence administration with individuals from all around the globe. One touch and your gathering begins. When utilizing a non-contact show it is extremely unlikely to utilize the room without a regulator. Might want to have the option to be able to turn on the touch UI and utilize a console and mouse without the need of a regulator. Review collected by and hosted on G2.com.

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Asesora de Imagen - Fashion Stylist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Many people is able to be connected at the same time. Is very helpful in e-learning programs and in all kind of situations that require many people to be envolved.

Also, on quarantine, we use to be connected with the class at school, and it has been a support for the kids who want to see their friends while they learn. Review collected by and hosted on G2.com.

What do you dislike?

The only complain I have with Zoom, is that sometimes I lose the sound, and have to disconnet and reconnet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stop being considering and try it, is the best, I´m really happy with my home office days thanks to Zoom. For job, important meetings or just meeting family from afar... is perfect! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems I've solved: class of clients, class of school, colleagues meetings, quarantine´s birthdays!

Benefits: I can support some important points with images and videos in my meetings. Review collected by and hosted on G2.com.

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Open Discussions in Zoom Rooms
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This option was recently applied to most conference staff who are currently being used in the office. Before we used complicated logistics so that everyone was in the same presentation room ... It really makes life a lot easier, especially in companies like mine, where each one uses a system on their established personal computer, as well as mobile devices. Review collected by and hosted on G2.com.

What do you dislike?

When you start to share the screen, the control bar stands out in an extremely problematic position, on the same level that my tabs are in a bad way with the image of other users; therefore, if I want to change tabs, initially I have to drag buttons to several other locations. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The application does its best. It is an excellent option for multiple sharing to be used in virtual conference spaces. I save a lot of time. The fact that the app can offer a continuous interaction channel for team members to participate in conferences, despite the gap between them, is really good. On the great features of the application is its integration with Outlook. It immediately synchronizes with the calendar and allows you to set up conferences. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The more people are involved, the less complicated it is if you use this feature in contrast to more conventional methods. Zoom is an elegant device for routine, participation and also participation in meetings. It is very simple to organize meetings and appointments from your email, with links to connect to the zoom program immediately. Review collected by and hosted on G2.com.

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A/V Technology Specialist
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
CP
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The Zoom chat room provides a lot of control to administrators to control the flow of the meetings/conference. This allows better control and decorum of the meeting session. Review collected by and hosted on G2.com.

What do you dislike?

Nothing specific that I can thinkk of. It's modern and fits the current dynamic setup requirements both for corporate and personal use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Dividing the participants in smaller more focused room helps to address the queries of the participants better and add more value to the meetings. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the environment of being able to have a small group workspace that allows video and audio, chat, and polls. It really helps streamline groupwork during a time that limits or completely eliminates social interaction outside of the household. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the options to save and record information from chats because it limits the ability to refer back to discussions made. I would also like an option to screen-share as a split-screen within the app. This would help with collaborative note-taking and recording contributions and ideas. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the best out of the features offered! Research them! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It offers a pretty comprehensive digital alternative to group study when physical meetings are not possible or preferred. I would definitely like to keep using them for group work after classes resume in person. They can also help with meetings for people who live far from one another Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

There many useful features available with Zoom meetings, some of them are mentioned below which I like the Best:-

1. Virtual Meetings

2. Whiteboard

3. Remote Control

4. Waiting Rooms

5. Breakout Rooms Review collected by and hosted on G2.com.

What do you dislike?

Earlier Zoom meetings was vulnerable to spying, attacks and other security flaws. But since Zoom has fixed those issues now, I don't think I dislike anything about it now. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Zoom Rooms is a beautifully designed Virtual Meeting Platform and meeting all requirement related to Virtual Meeting and Remote Support. If You are into Educational Services I would recommend licenses that include Breakout rooms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving modern problems like Work From Home and Virtual Meetings due to COVID-19 Pandemic using Zoom Rooms. Review collected by and hosted on G2.com.

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IT Operations Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Zoom rooms provide a quality and simple to use experience. Review collected by and hosted on G2.com.

What do you dislike?

Quality can vary depending on hardware and room settings. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Quality and simple to use experience Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With a lot of remote team members, Zoom Rooms are helping bring our teams together. Review collected by and hosted on G2.com.

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System Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

zoom has feature of directly involvement for the meetings or webinars without even download it from to PC or mobile device we can join a meeting directly by entering the meeting id on the zoom web site this is a best feature of this product and it is so easy to create chat groups and video rooms for with users and the video and audio quality of the zoom Video Webinar was great and it supports for the High definition videos as well. this supports for the mobile devices as well so I can join zoom Video Webinar by downloading it to android or ios mobile phone. Review collected by and hosted on G2.com.

What do you dislike?

zoom need to be improve on how to work on low bandwidth connections cause sometimes when we work under low bandwidth it may get stuck. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Best for video conference and meetings worth for the money spent. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

i'm using zoom mainly for join for video conference calls and the webinars and also use this product as a chat application with my organization. Review collected by and hosted on G2.com.

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CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is very Intuitive to start and join a meeting. Review collected by and hosted on G2.com.

What do you dislike?

You cannot manage the chat functions, participants etc. I couldn’t mute some participants manually. All you can do is just start or join a meeting and you have no control on whatever else happens. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It’s a great way to meet with others when you have multiple people in a room. It is much easier to use than other similar platforms such as BlueJeans. Review collected by and hosted on G2.com.

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Office assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It just functions! Actually, from any device, anywhere you can start a Zoom conference. Tablet computer, laptop or smart phone, it's just click and go! There is no steep understanding curve for our end individuals, as well as backend monitoring is really easy. Review collected by and hosted on G2.com.

What do you dislike?

We often have concerns with audio high quality. It would certainly be nice if there was a much better self-help, self-fix for that. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Obtain your end individuals entailed, as well as not just the techies. Service customers, customer support, and so on. You can see direct what the issues/challenges are, if any type of, when you get the end customers as well as non-techies included. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Zoom is really receptive to both assistance requests, and to helping us understand just how to utilize the tool. Application was very easy, and also a lot of the problems we had actually were quickly fixed. End users took on the tool with open arms, and were up as well as running with it without actually hrs people applying it. Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Zoom is easy to access. The best part being that even if a user is new, it has the option of quick zoom download on visiting the link. No more going to the download site and running the exes. Review collected by and hosted on G2.com.

What do you dislike?

There is a sound and image trade-off. Meaning, when video is loaded, the sound lags and bit and makes it difficult to interpret things. It is not a problem for audio though. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are collaborating on a thesis project with zoom which enables all the team members including professors and students across states to brainstorm simultaneously. Review collected by and hosted on G2.com.

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Squad Leader
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Zoom rooms are easy to use. Our end users love them and they have revitalized a lot of our older rooms that people hated. The hardware agnostic approach is gold, and makes Zoom a clear winner in this space. Review collected by and hosted on G2.com.

What do you dislike?

Time to delivery is our biggest enemy on Zoom room deployments. There are upcoming all in one solutions that are aiming to alleviate this, and we look forward to those new systems, so we can test those out and increase delivery. We have nearly 200 rooms, 60 have been converted to Zoom Rooms. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

At least demo Zoom rooms, especially if you have historically used other vendors. They are definitely worth taking time to invest in and at least do a demo. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our project goal with Zoom rooms was to decrease travel to the most visited cities by our business. We correlated data from the travel firm we work with to identify those and have seen reduction in travel to those cities. Unfortunately, this is hard metric to track because business needs have shifted during the time of our Zoom room deployment, so metrics aren't one to one, but rather soft. We still feel like there is enough of a reduction that improvement is definitely there. Review collected by and hosted on G2.com.

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UCC Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

I like that you can walk into a Zoom Room and start a meeting with the touch of a button on the controller. Review collected by and hosted on G2.com.

What do you dislike?

We are trying to get all of our controllers on Zoom's MDM. We purchased a few from Think Fast Track that we aren't able to do this with because we can't get them into Apple Business Manager nor do I have access to a MAC in order to use the Apple configurator. Since they aren't in Zoom's MDM, I can't lock them down unless I put them in Kiosk mode. However, when the iPad updates, it restarts. Upon restart, it won't launch into the Zoom app. Then there's a pin to take it out of Kiosk mode and enter the Zoom Room app. This is causing a big headache for our company Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it! You won't regret it. Its very intuitive and simple to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Video first communications has been a big hit within our organization. Review collected by and hosted on G2.com.

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Business Development Representative
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

With Zoom Rooms, I am able to have private face to face conversations with potential partners for our organization. A lot of the time we will not be able to go out and see these prospects in person and in some cases that can be a deal breaker. Having the face to face communication in a private room allows for our business to stay ahead. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the volume and audio can be very finicky in rooms, depending upon the size you can have a very bad echo and usually are having to constantly mute the main hub when others are speaking so that there is no feedback through the speakers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to have face to face conversations with our prospects all over the world from the comfort oh our home office, without some of these personally interactions in these meetings we would be struggling to close deals. Review collected by and hosted on G2.com.

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Quality Assurance Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We've been able to add 40+ people to 1 zoom call. It also comes with a zoom room scheduler plugin inside outlook. It makes it easy to schedule meetings when you have employees who are working remote. Review collected by and hosted on G2.com.

What do you dislike?

I haven't found anything that I really dislike yet. We have been using zoom rooms for about 7 months now. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There is a free version that I consider trying. If you like it, you can upgrade to their pro option. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Most of the problems that we have are employee-related. Example: forget to reserve a room or change the zoom room ID without telling everyone who was suppose to attend the meeting. Review collected by and hosted on G2.com.

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Vice President, Data Engineering and End User Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

One touch and your meeting starts. You pretty much can't any easier than that. All of our employees are able to use the Zoom Rooms without needing a lot of knowledge on video conferencing. Equipment is set up, configured, and starts when the user starts their meeting. Review collected by and hosted on G2.com.

What do you dislike?

There isn't really anything I dislike about zoom rooms. The one thing that annoys me is when the ipad disconnects from the wifi, but we are replacing them with Crestrons to prevent that issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend Crestron for the panel, we've had less issues since switching some of our rooms, prior our ipads would disconnect from wifi/zoom rooms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have 5 locations plus many remote employees, Zoom Rooms make it easier to connect with everyone to get our work done. Review collected by and hosted on G2.com.

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Sr. Technician
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The best thing about Zoom Rooms is the ease of use. Conference rooms can be pretty daunting for many users, Zoom Rooms lets our most non-technical users start or join a meeting with ease. Review collected by and hosted on G2.com.

What do you dislike?

When using a non-touch display there is no way to use the room without a controller. Would like to be able to have the ability to turn on the touch UI and use a keyboard and mouse with out the need of a controller. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The largest decision to make was to go with touch or non-touch. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The DIY ability and cost of equipment will let us put video conferencing in all off our conference rooms throughout the entire building for 1/4 of the cost to do a Pro A/V for our boardroom. Review collected by and hosted on G2.com.

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Talent Acquisition Partner
Individual & Family Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like that each member has their own specific zoom room which can easily be shared with anyone! Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I do not like about zoom room. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have shared zoom info before and the links were identical for two different meetings. Being able to give a zoom room is a sure fire way to link to the person. Review collected by and hosted on G2.com.

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Unified Communications Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Easy! people in our company fight to book a zoom room because how easy it is to use how it enhances the meeting experience for both in office and remote employees. Review collected by and hosted on G2.com.

What do you dislike?

To be honest there is not alot that I dislike about using zoomrooms. Setup is very easy especially now that we are using the integrated dten touch and its very easy for our users to learn how to use zoomrooms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

cables and dongles.....before you would to walk into a conference room and drag a cable across the table and plug in to your computer or having to need a special dongle to connect to the tv. With zoom rooms and its wireless screen share made our rooms clean and efficient. Review collected by and hosted on G2.com.

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Financial Services Advisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like it for the good use we make to make videoconferences faster and so we avoid being in presence in one place with the ease of this platform, everything we need to be in a meeting we do it through the application installed on any device and then start the meeting giving all our opinions with the option to raise your hand to tell us as if we were in the meeting place, besides that their functions are very good and collaborate with our time Review collected by and hosted on G2.com.

What do you dislike?

I do not dislike anything of this platform, I believe that all the functions that it has are the correct ones and that there is nothing that interrupts me in my work, it is a very easy means of communication since its installation and its perfect functioning at all times for my meetings and conversations with my co-workers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sometimes I have trouble moving to the meeting place if I'm not in the office because I'm far away and may not reach the meeting point, so I can go in the car or be somewhere else and take this meeting through the application without any problem as if you were at the meeting point Review collected by and hosted on G2.com.

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Software Architect Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Zoom Rooms is the lag free meeting audio, video call and call conferencing service providing service. Zoom meeting service that can be used for as a close communication service with people from all around the world. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to say as, all features are great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Best way connects to the online meetings, using internet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have to start Zoom from connecting to my online lessons. Then I moved to the Zoom, connect with around the world. We can share documents, media files with connected people, also we can share the desktop. Zoom solve the hall communication facilities for the users. Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Zoom works. It just does--every time. Whether I"m joining from my mobile, a zoom room, or my pc client, things just connect and work in a very intuitive way. I appreciate the way that support information is so easy to navigate and stays updated. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it can be difficult to explain/navigate to new users that the pc client is different from the web-based management portal. Feels like there should just be a "manage" button on the pc interface. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Think simple when you're doing your first batch of rooms. It's easier now than ever to get a room up and running, so don't overcomplicate it at the beginning. As your in house expertise increases, so too will your ability to determine what additional features and equipment you'll want to incorporate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're solving the 'difficult to setup' part of a video conference room setup. No AV Integrator needed, no core drilling, nothing complicated. Review collected by and hosted on G2.com.

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II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The future of Zoom Rooms look to be headed in the proper direction with the introduction of appliance based systems, such as those released by Poly, neat., and Dten. Zoom Rooms can now be installed repeatedly at scale, and supported with less overhead on the ground. If this trend in purpose-built devices continues, Zoom is poised to disrupt the enterprise market in the same way they have upended the SMB market for communication. Review collected by and hosted on G2.com.

What do you dislike?

While there are still limited use cases for deployment, the use of low-cost PCs and Mac Minis has made fixed installations of Zoom technology unwieldy and poorly supportable. Customers wanting a robust solution are required to procure their own compute hardware, build their own images, and create a support plan for when these systems break. Not having a robust hardware based solution, with OEM provided support, has been the one weak spot in an otherwise devastatingly effective platform. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

While Zoom has done a great job making rooms easy to deploy, there is still a difference between plugging things in and creating a quality meeting experience. Work with your architects and systems integrator to make sure the outcome meets your expectations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Zoom Rooms are the gateway into larger organizations. People still want to meet together while adding remote participants. Rooms designed for "bring your own device" are leveraging desktop solutions in a larger, shared space. The user experience of both the hardware and software was not designed to be used in this way, and the experience is poor. Zoom Rooms are the way to provide this proper experience for teams and groups. Review collected by and hosted on G2.com.

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Staffing Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the fact that we can use it for large meetings without any connection issues. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it takes too long charging specially if it is a video call Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I think that it is very good for certain work meetings, specially for organizing them on short notice with its Google Calendar interface. Review collected by and hosted on G2.com.

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