Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.

Zoom Rooms

4.4
(67)

Zoom Rooms is a software-based video conferencing solution.

Work for Zoom Rooms?

Learning about Zoom Rooms?

We can help you find the solution that fits you best.

Zoom Rooms Reviews

Ask Zoom Rooms a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 67 Zoom Rooms reviews
LinkedIn Connections
Zoom Rooms review by Naomi R.
Naomi R.
Validated Reviewer
Verified Current User
Review Source
content

"Group collaboration"

What do you like best?

This app is a group with very useful functions for the creation of videoconferences in private rooms with high quality through the servers that is easy to use and the person with whom I am going to communicate does not have to have the zoom app installed just with my meeting link can enter the room

The prices offered depends on the needs of each company depending on the size, something great because it has many options of plans to choose which would be the best that benefits us and which is more adjustable

What do you dislike?

It is an app that consumes a lot of energy from my mobile phone and that is why I prefer to receive videoconferences on my computer so that my phone lasts with the battery more time, it consumes a lot of resources and that makes my phone download very fast when I use it

What business problems are you solving with the product? What benefits have you realized?

It has an ease of use that makes any member install and start interacting with the app without tutorials or guides that teach because their self-learning is fast and very simple, in addition to the communication of such good quality that allows anytime any part of the world

Sign in to G2 to see what your connections have to say about Zoom Rooms
Zoom Rooms review by Bruce L.
Bruce L.
Validated Reviewer
Verified Current User
Review Source
content

"Communications from different places"

What do you like best?

It has a very broad capacity to enter users to the same meeting to have a more dynamic work and a communication in one place no matter where each user connects because we all connect in the same app and it is like we are present in a room. meeting of the company

The virtual funds to touch up the appearance hide my location at the time of the meeting allowing me to connect from the comfort of my house without others realizing where I really am

Integrated chat keeps the conversation going between meetings

What do you dislike?

In the free version the time limit in the meetings is very short which sometimes has to do several opening sessions until the end of the meeting in the same way you can pay a plan that are economical so you do not have to restart the meeting

What business problems are you solving with the product? What benefits have you realized?

Shorten distances for communication with other employees, partners or customers who are in another country and have to communicate with them urgently.

Meetings are simple to perform avoid transfers and keep in touch for meetings that are of great importance and improvised

What Video Conferencing solution do you use?

Thanks for letting us know!
Zoom Rooms review by Amadeo R.
Amadeo R.
Validated Reviewer
Verified Current User
Review Source
content

"Conference in the cloud"

What do you like best?

- Creation of rooms for private meetings only with whom I want to contact me

- double transmission on double screens

- operating system on IOS and Android

- video and audio of very good quality to have a communication without problems

- Schedule and participate in meetings

- also serves to be connected to the computer

- Share documents, images, videos in a simple way

- virtual backgrounds to hide the true space where I am

- the installation of the software is easy to adjust

- The function of raising the hand to have an order of who is speaking in an orderly manner

What do you dislike?

The storage of recording in the cloud seems to fill very quickly with the recordings that are saved and to expand it it is necessary to pay more separately to extend the space and thus keep saving the recordings without having to erase them

What business problems are you solving with the product? What benefits have you realized?

I am very happy to use this app because I can do the meetings at any time and meet virtually no matter how far we are because with zoom rooms we can all connect easily and make the meeting easily from the comfort of where we are

Zoom Rooms review by Duncan H.
Duncan H.
Validated Reviewer
Verified Current User
Review Source
content

"Instant meetings"

What do you like best?

Zoom Rooms is a very simple way to create instant meetings by shortening distances because it does not matter where each of the members of the meeting is, only having a cell phone or a computer can be connected to the meeting via Wi-Fi or HDMI cable

The virtual rooms in which the meeting is done are paid separately but it does not matter because they are of great benefit for the company, besides they are of a very economic price for and more if I pay the annual plan it is cheaper

I can have all the meetings recorded and saved in the cloud very safe

What do you dislike?

The service of support by chat is good and fast but the service by telephone is delayed there are times that all the advisors are busy and it is necessary to wait and wait a long time until one is vacated and I can take care of my call

What business problems are you solving with the product? What benefits have you realized?

With zoom rooms we work colleagues are more communicated constantly without the need to see each other personally through the meetings we talk about what we have to talk about and if I want to communicate with the users, I do it for a private video call between us and everyone the benefits that this app has given us this is the most relevant

Zoom Rooms review by Jackson C.
Jackson C.
Validated Reviewer
Verified Current User
Review Source
content

"Meetings easy to create"

What do you like best?

One of the most interesting functions of zoom rooms is to create meetings and add participants from anywhere in the world without them having the app installed

I think meetings by zoom rooms very constant because it seems to me that it is easy to access through this site to the meeting that I go to the offices to meet personally, besides that I have the administration of who can enter and all the permits of the meeting

We can share screens simultaneously to exchange information as every meeting requires it and can be viewed without defects or problems

It has many very fun options apart from the virtual funds to recreate that I am elsewhere and touch up my appearance to see me better

What do you dislike?

It would be great if the other members did not see when I silenced a conversation to make it more private

the duration time of a videoconference is very short in free mode I understand that it is free but there should be a little more time

What business problems are you solving with the product? What benefits have you realized?

It seems that zoom rooms helps a lot in the communication of meetings avoiding trips and you can have a good meeting at any time and place and not only can I communicate through meetings to the partners or employees also to the clients showing a new way of communication

Zoom Rooms review by Henry R.
Henry R.
Validated Reviewer
Verified Current User
Review Source
content

"Easy and timely meetings"

What do you like best?

With zoom rooms create virtual conference rooms is very easy to make and to make meetings that all attendees can enter from the place where they are in a very simple and fast, there are no excuses that can not go to the meeting because the site is far away or they can not reach it because from the device they have they can connect to the meeting

I find zooming a good application that works on any operating system, be it a mobile phone, a tablet or a computer

Although it is a large or small group of meetings, the option to raise your hand is very useful so that we can all speak in an orderly manner and understand each other

What do you dislike?

I only have one thing to say that I find it a little complicated and in large group meetings the voices arrive delayed for 4 to 5 seconds is not much but you can tell that when he speaks it takes to arrive what he is saying

What business problems are you solving with the product? What benefits have you realized?

It has facilitated the work, it is easier for me to communicate with others in the company and not have to go to the office or work station of each one to clarify doubts and the meetings that can be scheduled are too much for sporadic meetings

Zoom Rooms review by Nelson Rafael G.
Nelson Rafael G.
Validated Reviewer
Verified Current User
Review Source
content

"Can I hold legal consultation meetings via ZOOM Rooms?"

What do you like best?

What I like the most of this product is that it is very easy to log in and the band with does not affect so much the connection.

Itrs free version is very good for temporary employees that are likely to use it not vey often.

Screens are very easy to share and all the fueatures it offers are very user friendly.

Recording a meeting for future reference is very simple and all participants can have a more active role in the meetings because ideas are contrasted in a very direct and dynamic way.

Even if the connection is poor and a video confecrence cannot be hold, the meeting may continue just with audio and the chat is very helpful to provide indications and directions in a milti participant meeting.

What do you dislike?

What I do not like so much about this product is the time limit it has when a meeting is hold with more than two participants in its free version. However, the room can be restarted and the meeting can continue.

Sometimes the sound quality is not very good if the connection is a bit poor.

Recommendations to others considering the product

This product is highly recommended to office tasks in a more efficient manner.

What business problems are you solving with the product? What benefits have you realized?

In my institution, we decided to start usind this product because the most salient benefit of this product is that meetings and consultations can be carried out with coworkers offsite and their input can be recorded for future reference.

Zoom Rooms review by Carlos A. S.
Carlos A. S.
Validated Reviewer
Verified Current User
Review Source
content

"Zoom Rooms are very useful for a language class."

What do you like best?

What I like best is the possibility this product gives teachers to interact live online with their students. In my personal case, Zoom Rooms has given me the chance to get to know my students better and it has enabled me to identify the areas in which I may be of help to them.

My students may pose a question and they receive an answer right away. By doing so, teachers may have present additional information to their students and students have the chance to get a more structured orientation.

What do you dislike?

What I don't like the most is the time limit in the free version for more than one participant per sessions.

I understand there shoul be a time limit, but I find it too short.

Sometimes it is necessary to break an idea and log out, then you have to log in again to complete that idea. In such case, the explanation does not get to be very clear becauise the pause hinders its understanding.

Some students may feel neglected or ignored if they are not notified previously about the time limit.

The teachers' and students' concertration in an activity may get lost so the purpose of the lesson may not be achieved with the same eficiency as if the lesson had no breaks at all.

Recommendations to others considering the product

They will find it very useful.

What business problems are you solving with the product? What benefits have you realized?

I have been able to assit my students with their doubts outside the regular classroom.

Zoom Rooms review by Zachary P.
Zachary P.
Validated Reviewer
Verified Current User
Review Source
content

"Perfect for conferences"

What do you like best?

I like Zoom Rooms because it facilitates the creation of rooms for private meetings with only the people with whom I want to hold a conference. It is very easy to be able to share documents, images and videos quickly, which facilitates the ability to carry out dynamic conferences and improve the communication of what you want to transmit.

What do you dislike?

Cloud storage does not seem to work correctly since there is often an error when uploading files.

Recommendations to others considering the product

Zoom Rooms is a perfect solution for communication and conducting conferences between different departments of the same company.

What business problems are you solving with the product? What benefits have you realized?

We are very happy to be able to use this application because it has made it easier for us to hold conferences and meetings in a virtual way without having to have an excellent internet connection.

Zoom Rooms review by Gordon B.
Gordon B.
Validated Reviewer
Verified Current User
Review Source
content

"From Tech-Wiz to Grandma, It Just Works"

What do you like best?

I have supervised distance learning technology at a school, and have spearheaded webinar as a means of delivery since before it was mainstream. Never, ever have I encountered a product that consistently provided 1) OUTSTANDING video & audio quality 2) DELIGHTFUL ease of use for our mostly senior citizien student body 3) SOPHISTICATED FEATURES - unlimited private breakout rooms, recording, screen sharing, etc. 4) CLEAN and ENGAGING user experience 5) AMAZING PRICE

What do you dislike?

When we share music and/or pre-recorded videos (e.g. YouTube) to our students, quality is not up to the standard set by the live audio/video. It's so distracting that we discourage presenters from making media-sharing part of their courses.

Recommendations to others considering the product

Prototype, prototype, prototype. Whenever implementing new technology, first impressions are so important. Zoom is SO easy to use, but it does not embrace user interface features that most people are familiar with (i.e. Mac OS conventions), so the more familiar YOU are with the interface, the better you can coach your users into a great first impression.

What business problems are you solving with the product? What benefits have you realized?

We produce live courses with hybrid audiences, in our classroom and around the world. Having the students connected in real time, face to face has provided immeasurable value to our student community.

Zoom Rooms review by Justin A.
Justin A.
Validated Reviewer
Verified Current User
Review Source
content

"Zoom Makes Virtual Meetings A Breeze"

What do you like best?

Zoom is great because it works on Linux! Which is awesome. But really it works on all OS's that I have tried it with and that's great. I use different platforms all the time, sometimes switching multiple times per day. It works with mobile to which is awesome.

What do you dislike?

Really, thus far the only thing I can say I dislike is that on occasion I have to reconfigure the audio codecs when I am using Zoom on Linux. I am not sure why this is the case but sometimes it just gets out of sync.

Recommendations to others considering the product

Give it a shot. Chances are you've attended a well run, technically perfect Zoom meeting already. See if it makes sense for your business.

What business problems are you solving with the product? What benefits have you realized?

The business problem solved by Zoom is location. Using Zoom location no longer becomes an impediment to doing business. Prospect in Los Angeles but you're based in NYC? No problem. WIth Zoom geographic challenges to getting deals done is a thing of the past. If you're good in sales that is.

Zoom Rooms review by Danielle L.
Danielle L.
Validated Reviewer
Verified Current User
Review Source
content

"Zoom is easy and robust"

What do you like best?

The clarity of the video is great and it is very easy to use! I have had groups from Australia, Canada and the US all on at the same time with no issues at all.

I have even used it to trouble shoot my mothers' computer issues because you can not only share screen you can take control of the other mouse..a huge bonus feature.

What do you dislike?

I wish the conferencing was included at the same price as zoom meetings. I wish I could set up automated reminder emails when setting up a meeting. For now only their webinar service offers that feature.

It would be nice to see some improvement on the landing page, by this I mean when people join a meeting, they get a bit confused about the soudn and video as this is not very clear. Some improvement here is needed.

Recommendations to others considering the product

If you are a coach, network marketer or small business trying to improve your communication with clients or your team, Zoom is a great solution.

What business problems are you solving with the product? What benefits have you realized?

I use it for coaching sessions and I love it because we can see each other and that makes a difference. We can share files, links, etc. and I can record the calls and use them for further training and learning.

I also use it to train our clients with screen share and record it. So they lean and have a reference video to go back to.

Lastly, we use it for group projects which allows us to all be in various locations, share files, links etc. We also use the whiteboard feature to illustrate ideas, etc. This is a fabulous feature.

Zoom Rooms review by Julian R.
Julian R.
Validated Reviewer
Review Source
content

"Communication platform"

What do you like best?

Zoom Rooms build rooms for corporate communication with HD quality that through this room you can make virtual meetings and it does not matter where the meeting members are because it is just downloading the zoom app and we can all use it

I like the function where you can join the call that is being made on the cell phone with the computer without losing the call and keep talking normal

it is very easy to configure and very simple it does not take much time or knowledge to install the commands well

What do you dislike?

the support does not have enough training to respond in a concrete way to the help tickets that are sent because they respond other things that had nothing to do with the tickets that were sent

What business problems are you solving with the product? What benefits have you realized?

If you do not have a cell phone to download the app, it does not matter because it can be used on the computer or on the tablet and it will have the same operation without affecting the communication of others or mine.

Zoom Rooms review by Kerri P.
Kerri P.
Validated Reviewer
Verified Current User
Review Source
content

"Great for meetings"

What do you like best?

I like the fact that you can have a meeting almost anywhere. We use this for my Norwex team meetings. I have signed up for seminars that use it too. It's nice to be able to be in the comfort of my own home to attend a meeting or seminar.

What do you dislike?

People can see when you've put the sound on mute. It would be nice if there were a stealth mode. I've had my home phone ring and I muted my end so others couldn't hear the conversation but they could see it was muted.

Recommendations to others considering the product

If you want an easy way to connect your team, consider this product. It makes meetings and seminars a breeze.

What business problems are you solving with the product? What benefits have you realized?

Being able to have a meeting virtually anywhere is awesome. Everyone on the team is spread out so this is a nice alternative to an in person meeting.

Zoom Rooms review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"Zoom is the future of video and webinar "

What do you like best?

Zoom has a very modern look when compared to other known video conferencing companies. Zoom has integrations to many major companies like Salesforce and Pardot which also makes it easy to track lead management and incorporate marketing campaigns. Zoom is also super easy to use - so from a training perspective - super simple.

What do you dislike?

Out of the box you are very limited with what you can utilize as far as marketing goes. There is only so much that you can edit in CSS. If you are looking for a more branded/personalized email campaign - which most companies are - you need to utilize an integration, etc.

Also price wise, Zoom is more expensive then it's competitors.

Recommendations to others considering the product

Again, it is important to think about what your end goal is when utilizing Zoom and what you are hoping to utilize. With that being said - you may need to take the route of using an integration versus relying on the platform itself. Also, for Zoom Webinar - you must purchase a larger package that includes 10 business accounts. They force you into these bundles to use some of their advanced features.

What business problems are you solving with the product? What benefits have you realized?

Video conferencing and webinar hosting.

Zoom Rooms review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source
content

"Great Video Solution; free or paid!"

What do you like best?

The video and sound quality is some of the best I've seen available; having also used Join.me, many cam, skype, etc in the past. I also love how it works with tools like Facebook Live and OBS. In a video marketing realm, this enables users to use the tool in a variety of valuable ways that many similar products do not. I also like how it has "waiting rooms."

What do you dislike?

There's not much that I dislike; I would say that I would like to schedule recurring meetings farther out than they let you. I can't recall the limit, but I remember wondering why I couldn't go further.

Recommendations to others considering the product

Keep doing what you're doing! Would love to see you offer some more integrations; perhaps let people join meetings from slack. The UI could use some work; The menu bar is extremely large and clunky..When sharing your entire desktop, it ends up taking up HUGE real estate on the screen and blocking out crucial elements.. We have to keep moving it around; super frustrating. Zoom also really drains my laptop battery; not sure if there's a way to make the software less heavy.

What business problems are you solving with the product? What benefits have you realized?

With more than half of our team remote, Zoom helps us stay in contact with our team. It helps us feel like we're actually in the room together, especially when paired with the Owl Labs Owl camera.

Zoom Rooms review by Sergiu P.
Sergiu P.
Validated Reviewer
Review Source
content

"Great for conference rooms"

What do you like best?

It is streamlined and really easy to use. Zoom has tried to minimize the amount of clicks to the point where you can be on your way in a meeting just by clicking the start meeting button on the remote

What do you dislike?

The fact that you need a computer to run this on complicates things. IT would be much simpler if it would just have a plug in for the screens

Recommendations to others considering the product

Get the Polycom Trio so that you dont need an ipad in the room.

What business problems are you solving with the product? What benefits have you realized?

Our conference room is easy to use due to the fact that Zoom Rooms has minimized the amount of clicks that are needed to run a meeting, start a meeting, share your screen, see a schedule of upcoming meetings, etc.

Zoom Rooms review by Shelle P.
Shelle P.
Validated Reviewer
Verified Current User
Review Source
content

"Easy for everyone"

What do you like best?

Zoom is an excellent option for video conferencing, regardless of your size. Unlike many of its competitors, for small companies, there is a free option that allows you unlimited 1:1 meetings and short group meetings. I have never had a client have difficulty with the interface.

What do you dislike?

There really is nothing I don't like about Zoom.

Recommendations to others considering the product

There is absolutely no risk. You can get a full experience using the free version and upgrade from there as your needs dictate.

What business problems are you solving with the product? What benefits have you realized?

Meeting with clients "face to face" to review things (sharing screens back and forth). Much more personal than calls, much more productive than Facetime. Much more stable than Skype.

Zoom Rooms review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"My Experience with Zoom"

What do you like best?

What I like best about Zoom is the ease of use. Anyone can use Zoom without any prior experience with it. It is very user friendly.

What do you dislike?

I have not encountered anything as a user that I dislike about Zoom.

Recommendations to others considering the product

Zoom Rooms is very easy to use. You can get started without the need for a lengthy training process. If the users have experience with any other platform, they will jump right in and figure this one out!

What business problems are you solving with the product? What benefits have you realized?

We can gather a group of participants quickly and easily to collaborate. We are able to share screens, speak to each other, and see each other just as if we were in a conference room. This has been very beneficial to my company which is a work-from-home based company. It allows people from all over the country to gather together within moments, whenever necessary.

Zoom Rooms review by Malcolm E.
Malcolm E.
Validated Reviewer
Review Source
content

"Easy for Everyone"

What do you like best?

We are running several Zoom Rooms across campus, and users unanimously love the system. Zoom Rooms directly integrate with our campus calendaring, so meetings can be scheduled with the normal workflow. Starting the meeting is as simple as pushing the single start meeting button that appears. It isn't magic but from the user perspective it might as well be with how easy it is to use.

What do you dislike?

There is a separate charge for the Zoom Room itself in addition to the Zoom pro license, but the cost is negligible and has not been a deciding factor in anyone saying no to using Zoom Rooms.

What business problems are you solving with the product? What benefits have you realized?

Campus houses 100+ medium- to large-size meeting rooms, each with a need to allow remote participants. Zoom Rooms have helped curb the prevalence of multiple solutions to the remote participant challenge, making supporting each individual user possible without having to learn every platform.

Zoom Rooms review by Savanna N.
Savanna N.
Validated Reviewer
Verified Current User
Review Source
content

"I currently use Zoom Rooms a couple of times a month for work."

What do you like best?

I really like the ease of being able to only share your presentation, mute/unmute, turn on/off the cameras of other participants. I also like how it automatically will record the meeting incase someone who was unable to join in, can later on.

What do you dislike?

When people have a hard time finding their "meeting ID" to login/join the meeting.

What business problems are you solving with the product? What benefits have you realized?

I think it helps to provide access for business that have multiple branches. For us, it allows all of our branches to come together for one meeting and makes things streamlined. I have realized that it allows everyone to be on the same page.

Zoom Rooms review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Love it!"

What do you like best?

I am working in Global Dept. We manage all international grants for the Cronkite School. So we do have a lots of long distances meetings and workshops and I just love the zoom!

What do you dislike?

We started using it since Jnauary 2019 and so far I didn't find anything that I do not like. Maybe, sometimes people are confused they think they have to have specific software to participate but we always managed to have a meeting

Recommendations to others considering the product

It is super easy to use anywhere in the world and t is very practical.

What business problems are you solving with the product? What benefits have you realized?

All the long distance meetings and even when we have some presentations we use the ZOOM for live streaming.

Zoom Rooms review by David M.
David M.
Validated Reviewer
Verified Current User
Review Source
content

"Great Video conference (Beats Skype!_ "

What do you like best?

Its easy to use and the free version is usually all I need

What do you dislike?

I don't like the 40 mins limit on group meetings for the free plan. sometimes I can be in the middle of a call a then my 40 min runs out. so once I start to pay this issue will be solved

Recommendations to others considering the product

Make sure you let all the people on the call know the call will be on zoom and not on Skype

What business problems are you solving with the product? What benefits have you realized?

I used this for some Video calls - many times it works smoother than Skype for calls with more than 4 people.

Zoom Rooms review by Leslie R.
Leslie R.
Validated Reviewer
Review Source
content

"Zoom for data sharing"

What do you like best?

In my field, we work with people all over the state to put together data briefs on relevant substance use topics. In order to share info, and have a collaborative meeting, we use zoom. I like it because we can interact real time and literally point to/highlight/underline small details that can't be easily articulated over the phone.

What do you dislike?

Since we work with government offices, their computers have restrictions that have caused people to have issues logging into the meetings and they have to resort to using the telephone line instead.

What business problems are you solving with the product? What benefits have you realized?

Real-time collaboration. As I mentioned, when working with infographics, data, and other figures, it's difficult to articulate over the phone a specific object/data point even when each member has the figure in front of them when using a conference call option.

Zoom Rooms review by Gary G.
Gary G.
Validated Reviewer
Review Source
content

"Fantastic conferencing tool"

What do you like best?

Extremely intuitive user experience. I was required to set up and join a conference with a very short window of time allotted - however I was able to do so very quickly using Zoom as it was very straightforward.

Also, the quality of the conference line was absolutely superb!

What do you dislike?

Hard to choose at the moment as I am relatively new to the software - so far so good.

Recommendations to others considering the product

Certainly give it a try for any conferences you may have coming up. The quality and clarity of the conferencing lines is absolutely fantastic

What business problems are you solving with the product? What benefits have you realized?

We use it to collaborate and conference with one of our clients, they were the ones who introduced us to this solution.

Zoom Rooms review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"ZOOM Room Appreciation"

What do you like best?

The ease of starting a meeting is extremely helpful. I really like the iPad start screen. Also, when a meeting is about to start it lets you know who's meeting it is and when. Multiple users on at once and I see little video lag.

What do you dislike?

The outlook plugin is a little clunky. When using this plugin the amount of information sent to the invitees is a bit much. Audio lag happens at times, just not sure if it is related to our ISP.

Recommendations to others considering the product

The ease of use is by far the best.

What business problems are you solving with the product? What benefits have you realized?

Money savings. Keeping employees local rather than flying to other sites. This has saved several thousands on flights just this year within my group.

Zoom Rooms review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source
content

"Great when it works"

What do you like best?

Video quality is great, Outlook calendar integration is handy. To me, the best feature is the ease of connecting users on a variety of devices. We can have a meeting in a conference room with users connecting in via laptop, telephone, or mobile device apps. Screen sharing is also simple to use.

What do you dislike?

My main complaint is the networking aspect, the computer used for the room needs to be on the same subnet as the tablet used for the room remote. In larger offices, with mulitple networks, wired and wireless, it is easy for them to be on separate subnets, even if on the same network. This can be solved by reserving static IPs in DHCP, but is hard to keep maintained when a device goes down. Users will often get messages that the room is unavailable and not know a clear way to resolve, which requires a constant support from IT.

The Zoom room setup can be costly, monthly fee is high per room, requires high-end PC, iPad for remote (although now I think Androids can be used) in addition to expensive cameras, microphone, speakers, and TV. Most of these will be required for any video conference room.

Recommendations to others considering the product

Make sure you are capable of putting wired and wireless devices on the same IP subnet.

What business problems are you solving with the product? What benefits have you realized?

Reducing travel time for meetings between offices, remote workers.

Zoom Rooms review by Laurance J. S.
Laurance J. S.
Validated Reviewer
Verified Current User
Review Source
content

"Zoom Works Great"

What do you like best?

Easy to set up and use, calendar integration is easy, connection quality is good and stable, features are easy to navigate. Provides a great service at a low cost. Easy to invite participants. The mobile app is great for on the go conferencing.

What do you dislike?

Continuous need to update. The connection between the app and web version is glitchy sometimes.

Recommendations to others considering the product

Highly. Really easy to use.

What business problems are you solving with the product? What benefits have you realized?

Stable platform for video conferences with multiple users across the country

Zoom Rooms review by Kirsty R.
Kirsty R.
Validated Reviewer
Verified Current User
Review Source
content

"Zoom Rooms Rock"

What do you like best?

Easy to navigate and use. Good quality video and audio.

What do you dislike?

The jump from 10 users to 100 - it's excessive and not helpful for smaller businesses.

Recommendations to others considering the product

For small scale online meetings Zoom is fantastic.

What business problems are you solving with the product? What benefits have you realized?

The ability to stay connected to remote employees easily.

Zoom Rooms review by Internal Consultant in Marketing and Advertising
Internal Consultant in Marketing and Advertising
Validated Reviewer
Review Source
content

"Excellent product and platform "

What do you like best?

Offers simple, accessible and flexible video conferencing solution. The best feature is the dial in options for external meeting participants, especially for larger meetings (town hall style internal for example) across timezones, ensures all parties can effectively communicate.

What do you dislike?

Very little that I explicitly disliked, occasional issues with hardware would be all, however this can be mitigated easily by using the recommended set up.

Recommendations to others considering the product

Invest in a high quality dedicated hardware set up, the outlay is relatively minimal but will ensure smooth operation.

What business problems are you solving with the product? What benefits have you realized?

Key benefits were the seamless personal communication. For a global collaborative team, that allows flexibility (is. Via cellular dial into meeting feature) that is unprecented in how simple it is to set up and use. Very and almost no user adoption or tech support cases raised, a stark contrast to experience with Skype for business.

Zoom Rooms review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"Zoom has been an effective tool in my workplace."

What do you like best?

We use Zoom a lot for online interviews. It's very convenient and is super easy for applicants to follow along with. The chat tool is also super nice.

What do you dislike?

I wish that you didn't have to have a desktop app to run the program. Just being able to log in online (like appear.in) would be a nice feature.

Recommendations to others considering the product

Take some time to play around with the software and find all of the features that it offers.

What business problems are you solving with the product? What benefits have you realized?

It allows us to interview people from all over the world and host video chats. Easy to get in touch with people and share information.

Zoom Rooms review by Derrick F.
Derrick F.
Validated Reviewer
Review Source
content

"Excellent meetings"

What do you like best?

I like for a act that the system is on point and has all the features needed for remote meetings. Also the audio detecting and showing who is talking all the a time is really good.

What do you dislike?

I cannot create a meeting from the desktop application. Or perhaps I just don't do it right. I always need to visit visit the website to host meeting

Recommendations to others considering the product

Zoom is an all in one solution for remote meetings. I would recommend them.

What business problems are you solving with the product? What benefits have you realized?

Educating and training my team who are currently far away. It helps increase our productivity and speed of work.

Zoom Rooms review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source
content

"Zoom is good for small conferences"

What do you like best?

Zoom has good sound and video quality. I like being able to record and screen share. I like being able to see some participants.

What do you dislike?

I dislike how complicated it is to get sound working when using various equipment like external speakers, microphones, projectors. There have been times when wanting to screenshare a YouTube video and the participants could not hear the sound of the video.

Recommendations to others considering the product

Give it a try for video conferencing, but not for webinars.

What business problems are you solving with the product? What benefits have you realized?

Being able to video conference with zoom is helpful. Being able to screen share and record is also helpful.

Zoom Rooms review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source
content

"Available to use for good meeting at distance!"

What do you like best?

I can use for distance meeting and sharing of screen as well as documents.

For site survey i ask my employee to use it on phone and show work progress and verify with our plan.

What do you dislike?

There are same products in market available with same or more features for low cost. I can also ask developers to create software to develop which is something i needed for only few features to reduce cost of applying for periodic installment.

Recommendations to others considering the product

Use it.

What business problems are you solving with the product? What benefits have you realized?

Many time i have to communicate to site engineer or manager for review of work or future planning of work, i use Zoom rooms for like conference. I have also used it to survey site of project and also to verify work and make future plans.

Zoom Rooms review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source
content

"Good way to connect with team members around the world"

What do you like best?

The ability to see a team members reaction live -- something that's not possible with just phone calls.

What do you dislike?

The video is not always the most flattering. You need ideal lighting and camera position. I wish Zoom could create a filter that would make people look better.

Recommendations to others considering the product

I like that there is a Zoom app so you can join meetings right from your phone, or your desktop. You also have the option to just dial in if you don't have Internet connections.

What business problems are you solving with the product? What benefits have you realized?

Discussing an issue together as one.

Zoom Rooms review by User in Real Estate
User in Real Estate
Validated Reviewer
Verified Current User
Review Source
content

"Always Asks to Be Updated"

What do you like best?

I like that Zoom allows you to share your screen and also take over another person's screen. It makes working with remote people much easier.

What do you dislike?

I dislike that it's always asking to be updated and sometimes has glitches.

Recommendations to others considering the product

It can be glitchy but is better than any other video conferencing software.

What business problems are you solving with the product? What benefits have you realized?

The business problems I am solving with Zoom Rooms is the ability to stay connected with my remote team member. The benefits I have realized are being able to work together while not physically together easily.

Zoom Rooms review by Wayne T.
Wayne T.
Validated Reviewer
Verified Current User
Review Source
content

"Awesome Meeting Experience"

What do you like best?

Ease of use. Simplest product to use. Very little training

What do you dislike?

I can't think of a thing I don't like. Awesome product

Recommendations to others considering the product

You will love the ability to start meetings without help.

What business problems are you solving with the product? What benefits have you realized?

Less travel time. Easily show other people how to use this product

Zoom Rooms review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Good for larger meeting rooms"

What do you like best?

I like the fact that we have a large screen with everyone on it. I like that a person sharing their screen can project it to the tv screen.

What do you dislike?

The way the room are designed, sometimes the cameras are at the far end of a long table, so you really only see the folks in the front.

Recommendations to others considering the product

Camera location is key.

What business problems are you solving with the product? What benefits have you realized?

It’s made it easier to have meeting with colleagues who work from home or are in other offices.

Zoom Rooms review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Best Video Conferencing Software I Have Used"

What do you like best?

- Stability

- Very good support for large numbers of participants

- Great UI

- Great on the mobile as is on the laptop

What do you dislike?

Maybe provide for whiteboarding and geolocation detection (so, more collaborative functionalities)? I don’t dislike anything.

Recommendations to others considering the product

Use it - it’s better than Google Hangout, Skype, , livemeeting and webex

What business problems are you solving with the product? What benefits have you realized?

- Productivity increase due to minimisation of lapses

- Support for large numbers of people makes it easy to arrange all types of meetings, hence again productivity gains

Zoom Rooms review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source
content

"Zoom Rooms bring your teams together"

What do you like best?

With just a little expense you can bring teams from multiple locations together for very productive meetings.

We installed two wall TV's, a microscope, white board, an ipad, and pc all together in one room. If the other end is 1 person we used a pc camera and microphone, if the other end is more than one we installed either a large lcd monitor or a tv, speaker phone etc.

What do you dislike?

the process is a little hard to set up depending on your environment. We have multiple platforms to include so it took some time.

Recommendations to others considering the product

Worth the effort to set up.

What business problems are you solving with the product? What benefits have you realized?

Doctors from multiple sites can look at the same slide right away and discuss.

Zoom Rooms review by Margaret v.
Margaret v.
Validated Reviewer
Review Source
content

"Useful for productivity and connection with outreach offices. "

What do you like best?

My agency has three geographically distant offices but often must work together as one team; this program facilitates that with ease.

What do you dislike?

Because we're a non-profit we use the cheapest possible options and this one kicks us out at an hour and we have to restart. It's a minor inconvenience.

What business problems are you solving with the product? What benefits have you realized?

Team facetime despite geographic distance. It helps a great deal with communication to have multiple ways to touch base.

Zoom Rooms review by Jacky and Gerry H.
Jacky and Gerry H.
Validated Reviewer
Review Source
content

"Zoom voice dropouts and echoes"

What do you like best?

Easy to connect for our classes. Easy to advise our students of Zoom link. We can talk to and see students and they can talk to and see us.

What do you dislike?

Grainy picture resolution

Host voice kept dropping out for students

Echo that Host could hear throughout entire broadcast

What business problems are you solving with the product? What benefits have you realized?

We can run a yoga class and have an interactive connection with our students

Zoom Rooms review by Amanda P.
Amanda P.
Validated Reviewer
Review Source
content

"“Zoom” into conferencing!"

What do you like best?

It’s really easy to figure out and use-and it’s easy to explain to others.

What do you dislike?

Nothing really. I’ve been lucky enough not to have any trouble with it.

Recommendations to others considering the product

Definitely give it a look over-it’s worth the effort.

What business problems are you solving with the product? What benefits have you realized?

Benefits-easier to get everyone together. It’s a very reliable, simple program.

Zoom Rooms review by Cameron L.
Cameron L.
Validated Reviewer
Review Source
content

"Meetings, easier."

What do you like best?

I love how easy it is to schedule meetings and encourage remote participation.

What do you dislike?

I dislike that the camera defaults to switching to the active speaker. I would prefer that it be pinned to the room by default.

What business problems are you solving with the product? What benefits have you realized?

100% Participation in meetings can be hard to attain with a team that covers 24 hours. The ability for remote participation with ease has been a gamechanger.

Zoom Rooms review by Andrea P.
Andrea P.
Validated Reviewer
Verified Current User
Review Source
content

"Easy to use"

What do you like best?

Great way to bring people together on calls.

What do you dislike?

I don't have anything much negative to say.

What business problems are you solving with the product? What benefits have you realized?

Able to conduct conference calls in a simple way. 3

Zoom Rooms review by Christina R.
Christina R.
Validated Reviewer
Verified Current User
Review Source
content

"Good for quick meetings"

What do you like best?

It is very user friendly when trying to organize a quick meeting

What do you dislike?

I have run into tech compatibility issues which I don't have with other softwares

What business problems are you solving with the product? What benefits have you realized?

Quick conference meetings with very mobile staff

Zoom Rooms review by Consultant in Higher Education
Consultant in Higher Education
Validated Reviewer
Verified Current User
Review Source
content

"Discuss on a topic separately with members within a Video-Conference"

What do you like best?

The concept of having rooms to discuss on a particular topic or anything that would need specific/private chat , this is a great option.

What do you dislike?

That the host gets to control all the chat rooms and can have total access over it.

What business problems are you solving with the product? What benefits have you realized?

The ease of use in a classroom setup and for online classes and meetings.

Zoom Rooms review by Peter Z.
Peter Z.
Validated Reviewer
Review Source
content

"Reliable and affortable"

What do you like best?

The notifications sent to participants that include the option to dial in via landline

What do you dislike?

Users, quite often, seem to use links for old meetings when joining.

Recommendations to others considering the product

It's a great next step up from Google Hangouts if you need video recording and landline options.

What business problems are you solving with the product? What benefits have you realized?

Conference calling staff and clients in different locations when screensharing is required

Zoom Rooms review by Administrator
Administrator
Validated Reviewer
Review Source
content

"zoom review "

What do you like best?

I like how you can have different features when sharing the scree. actually being able to share the screen and ask foe permission to control their screen is very useful and practical for our job purposes

What do you dislike?

I dont like how you can't type on the screen when you are sharing and the mute button is way to in the corner and the box where your face is can't only be moved in specific places

What business problems are you solving with the product? What benefits have you realized?

we use zoom to interview candidates for our programs

Zoom Rooms review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"Easy to use and very effective"

What do you like best?

The installation and use of the product is easy and intuitive

What do you dislike?

lack of integtation with other platforms (Skype)

Recommendations to others considering the product

Go and try it!!!

What business problems are you solving with the product? What benefits have you realized?

We held Conference calls with zoom all the time. Being an operation with multiple remote connections the benefits are many

Kate from G2

Learning about Zoom Rooms?

I can help.
* We monitor all Zoom Rooms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.