Uptime.com Reviews & Product Details

I truly appreciate Uptime.com for its consistent reliability and user-friendly interface. The dashboards are intuitive, and the flexible monitoring options make it easy to keep track of the health of our public-facing services. I find the clear, actionable alerts particularly helpful, as they enable us to respond swiftly to any issues and reduce downtime. The built-in status pages are a great asset for communicating service availability to our partners, which also lessens the need for manual updates. The real-time and performance monitoring features are essential for us, ensuring our services remain smooth and uninterrupted. Additionally, the initial setup was simple and straightforward, allowing us to start monitoring and receiving alerts quickly with minimal effort. Review collected by and hosted on G2.com.

One aspect that could be enhanced is the support for tracking mobile applications. This includes providing more detailed usage metrics, as well as data on downloads, installations, and geographic distribution. Review collected by and hosted on G2.com.

Uptime provides fast and reliable alerts when the site is down or when SSL certificates are close to expiring. It allows us to identify critical issues immediately and respond before they impact customers. The monitoring is simple, clear, and effective, making it easy to trust as an early warning system for site availability and infrastructure health. Review collected by and hosted on G2.com.

At times, when the site recovers and comes back online, the recovery or uptime notification is delayed or not triggered as expected. This can make it unclear whether the issue is fully resolved without manually checking the site, and it would be helpful if recovery alerts were more consistent and timely. Review collected by and hosted on G2.com.

I really like Uptime.com's clear and easy-to-understand dashboard, which makes my work monitoring databases and critical infrastructure simpler. The monitoring and alerting features are reliable, and the notifications are timely and configurable. I've been using Uptime.com for almost a year now, and I find the platform to be very user-friendly. The notifications I receive through both the web and mobile app are very helpful, which is something I'm really impressed with. We switched from another product called EyeLUT to Uptime.com because it's more user-friendly and cost-effective to the organization. Overall, I would say I'm quite happy with Uptime.com, and I would rate it a 10 out of 10. Review collected by and hosted on G2.com.

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Uptime.com stands out for its straightforward setup, reliability, and the clear insight it provides into your website or service’s performance. The interface is intuitive, allowing you to easily set up uptime checks, SSL checks, and even comprehensive user-flow transaction monitors without any complicated configuration. Alerting is dependable, with minimal false positives, and it integrates seamlessly with tools like Slack, Teams, PagerDuty, and email or SMS, ensuring you’re promptly notified if issues arise. The dashboards and reports are well-designed and informative, offering performance trends, detailed downtime information, and actionable SLA insights for your team. With both synthetic and real user monitoring, as well as testing from various global locations, Uptime.com offers strong value compared to other monitoring solutions. In summary, it’s a reliable, user-friendly platform that delivers the visibility you need from a monitoring service. Review collected by and hosted on G2.com.

Some common criticisms of Uptime.com focus on its cost, complexity, and usability. Many users find the pricing to be relatively high, particularly when additional checks or advanced features are needed. While the platform is straightforward for basic monitoring tasks, more advanced functions—such as multi-step transaction checks or in-depth API monitoring—can be somewhat complicated and require extra time to set up. Some users have also noted that alert notifications can sometimes be excessive or lack the level of customization they desire. The mobile experience is often seen as less robust than the desktop version. Overall, although the tool is powerful, some users believe it could be more intuitive and adaptable in certain aspects. Review collected by and hosted on G2.com.

I really appreciate the good user interface of Uptime.com, which makes interacting with the software seamless and user-friendly. It effectively organizes multiple URLs into one particular mapping, allowing me to view them in a unified manner, which is very helpful. The ease of editing monitoring settings is another highlight for me, since it simplifies the process and even a new person can easily add monitoring settings. This tool is particularly beneficial for overseeing all client URLs. Furthermore, the setup process is incredibly simple, involving just two or three steps to configure a URL for monitoring, which I find extremely convenient. This simplicity in configuration, combined with essential commands, makes it a pleasure to use. Overall, Uptime.com is very effective in monitoring URLs and performing health checks, which ensures that I can swiftly identify and troubleshoot any issues that arise. It's a tool I find very good for daily use, and I am willing to recommend it to friends and colleagues. Review collected by and hosted on G2.com.

I find the integration options lacking in Uptime.com. It would be beneficial if the platform could integrate more seamlessly with AI tools and other technologies to automate error detection and create helpful checks based on provided URLs. This could enhance the utility of the tool by allowing issues to be automatically identified and addressed without manual intervention. Review collected by and hosted on G2.com.

We have been using Uptime.com for several months and have found its intuitive user interface to be a key factor in our decision to deploy it across all monitored systems. The platform makes it simple to locate and configure the necessary health checks, while offering a wide range of monitoring options and a highly customizable dashboard. Although the pricing is not the most competitive in the market, we consider Uptime.com to provide exceptional value for the features and reliability it delivers. Review collected by and hosted on G2.com.

So far, we have encountered very few issues with Uptime.com. While some of the more advanced features—such as Real User Monitoring, Transaction, and API checks—require a bit of a learning curve to configure, the comprehensive tutorials provided by Uptime.com have been extremely helpful. They enable us to find the right solutions quickly, often eliminating the need to contact support. Review collected by and hosted on G2.com.

I like how easy it is to set up monitoring for both our website and automation workflows with n8n. The alerts are reliable and timely, and the dashboards make it simple to keep track of everything, even in a small team like ours. Review collected by and hosted on G2.com.

The main downside I’ve noticed is that after the trial, the cost increases quickly if you use it to monitor n8n workflows, since these are considered advanced checks. This can make it expensive for small teams like ours. Review collected by and hosted on G2.com.

I like the ease of use when setting up and reviewing checks with Uptime.com. It's convenient for identifying root causes during outages, saving us critical time in resolving issues. I also appreciate the ability for our customers to subscribe to updates through the SLA page. The centralized location for sharing the status of our application and communicating maintenance and incidents is super handy. We've been using Uptime.com for over 5 years, and it's been a great tool for what it's designed to do. Review collected by and hosted on G2.com.

The SSO login process has too many clicks, I have to select SSO, then put in my account, then it takes me to my identity provider. Would be nice to just have a quick link that would bypass one or some of these steps. Review collected by and hosted on G2.com.

I like Uptime.com for its simplicity and the richness of its features. The availability of Internal Probe servers is particularly valuable, as it allows to monitor not only external services but also on-premises or isolated environments. I find adding checks to be super easy, as it's as simple as a few clicks, plus there is a huge list of Probe servers available. The initial setup of Uptime.com was also super easy. Overall, when we were searching for a monitoring product, Uptime.com provided the best value for money. Review collected by and hosted on G2.com.

Some more complex apps were not able to be used with Transaction checks. Previously, it was not able to detect correctly website elements if specific frameworks were used. Review collected by and hosted on G2.com.

Uptime.com provides a highly reliable and comprehensive monitoring platform that is easy to scale across multiple environments and services. The alerting is consistent and timely, the dashboards are intuitive, and the variety of check types allows us to monitor everything from basic HTTP endpoints to complex multi-step transactions. I especially appreciate the clarity of reporting, SLA tracking, and the flexibility to customize alert rules and contact groups. Overall, it has significantly improved our ability to detect incidents early and maintain visibility across our infrastructure. Review collected by and hosted on G2.com.

While the platform is strong overall, a few areas could be improved. The UI can feel slightly cluttered when managing a large number of monitors, and bulk editing or reorganizing checks sometimes requires more steps than expected. Historical reporting is good but could offer more granular filtering and customization options. Additionally, integrations are solid, but advanced configuration for alert routing or automation could be more intuitive. None of these are blockers, but enhancements here would streamline day-to-day operations even further. Review collected by and hosted on G2.com.