Uptime.com Reviews & Product Details

The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I also appreciate that there are many options to share dashboards with my workmates. On top of that, the free push app messages for warnings are really helpful. Review collected by and hosted on G2.com.

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is performed in production (for example, an IP change). Review collected by and hosted on G2.com.

I truly appreciate Uptime.com for its consistent reliability and user-friendly interface. The dashboards are intuitive, and the flexible monitoring options make it easy to keep track of the health of our public-facing services. I find the clear, actionable alerts particularly helpful, as they enable us to respond swiftly to any issues and reduce downtime. The built-in status pages are a great asset for communicating service availability to our partners, which also lessens the need for manual updates. The real-time and performance monitoring features are essential for us, ensuring our services remain smooth and uninterrupted. Additionally, the initial setup was simple and straightforward, allowing us to start monitoring and receiving alerts quickly with minimal effort. Review collected by and hosted on G2.com.

One aspect that could be enhanced is the support for tracking mobile applications. This includes providing more detailed usage metrics, as well as data on downloads, installations, and geographic distribution. Review collected by and hosted on G2.com.

Uptime provides fast and reliable alerts when the site is down or when SSL certificates are close to expiring. It allows us to identify critical issues immediately and respond before they impact customers. The monitoring is simple, clear, and effective, making it easy to trust as an early warning system for site availability and infrastructure health. Review collected by and hosted on G2.com.

At times, when the site recovers and comes back online, the recovery or uptime notification is delayed or not triggered as expected. This can make it unclear whether the issue is fully resolved without manually checking the site, and it would be helpful if recovery alerts were more consistent and timely. Review collected by and hosted on G2.com.

Uptime is easy to use for monitoring website and service availability.

Easy to implementation and identify issues quickly and reduce downtime.

customer support is responsive and helpful when issues or arise.

we use uptime.com regularly for continuous monitoring of websites and service.

Uptime.com offers a good range of monitoring and alerting features the meet most requirements.

The tool integrates easily with existing systems. Review collected by and hosted on G2.com.

There are no major drawbacks with uptime.com but some advanced features are limited to higher-tier plans. Improved onboarding and clearer documentation would help new users get started faster. Review collected by and hosted on G2.com.

I like how Uptime.com allows me to know if there's a problem with our services so I can address it before customers notice. Even if a customer calls about an issue, I've already been alerted, so it doesn't come as a surprise. I also think it's a great price for what the service provides. My favorite feature is the ability to test user logins for public sites, which ensures not just that the site is up, but that login requests are properly handled. Using Uptime.com together with our network and systems monitoring system helps me keep an eye on the entire environment. For a small IT team like ours, this tool saves a lot of time and was reportedly very easy to set up. Review collected by and hosted on G2.com.

The monitor/check interface is not as 'clean' as other services I use, so I would like to see a redesign to make it more modern. Review collected by and hosted on G2.com.

I really like Uptime.com's easy management of configurations, especially via API when we create or delete an application. The availability of global locations is a huge plus, as it ensures we can connect to our application from the customer's location and monitor what they experience, including latency and performance. The error information and reporting are also very helpful for troubleshooting and navigating through issues. Additionally, it's pretty easy and straightforward to set up. We switched from Catchpoint because Uptime.com is cost-effective and provides all the basic checks we need. I'm also pleased with the certification-based authentication feature that was introduced last year. Review collected by and hosted on G2.com.

I think it would be good if Uptime.com could perform more advanced RUM and network checks. Some things that could enhance its capabilities include network global network diagnostics, BGP monitoring, network path visualization, ISP and backbone vantage points. For RUM, having video playback of user sessions to capture UI interaction and a waterfall view would be useful. Review collected by and hosted on G2.com.

I really like Uptime.com's clear and easy-to-understand dashboard, which makes my work monitoring databases and critical infrastructure simpler. The monitoring and alerting features are reliable, and the notifications are timely and configurable. I've been using Uptime.com for almost a year now, and I find the platform to be very user-friendly. The notifications I receive through both the web and mobile app are very helpful, which is something I'm really impressed with. We switched from another product called EyeLUT to Uptime.com because it's more user-friendly and cost-effective to the organization. Overall, I would say I'm quite happy with Uptime.com, and I would rate it a 10 out of 10. Review collected by and hosted on G2.com.

Nothing to specify Review collected by and hosted on G2.com.

Uptime.com stands out for its straightforward setup, reliability, and the clear insight it provides into your website or service’s performance. The interface is intuitive, allowing you to easily set up uptime checks, SSL checks, and even comprehensive user-flow transaction monitors without any complicated configuration. Alerting is dependable, with minimal false positives, and it integrates seamlessly with tools like Slack, Teams, PagerDuty, and email or SMS, ensuring you’re promptly notified if issues arise. The dashboards and reports are well-designed and informative, offering performance trends, detailed downtime information, and actionable SLA insights for your team. With both synthetic and real user monitoring, as well as testing from various global locations, Uptime.com offers strong value compared to other monitoring solutions. In summary, it’s a reliable, user-friendly platform that delivers the visibility you need from a monitoring service. Review collected by and hosted on G2.com.

Some common criticisms of Uptime.com focus on its cost, complexity, and usability. Many users find the pricing to be relatively high, particularly when additional checks or advanced features are needed. While the platform is straightforward for basic monitoring tasks, more advanced functions—such as multi-step transaction checks or in-depth API monitoring—can be somewhat complicated and require extra time to set up. Some users have also noted that alert notifications can sometimes be excessive or lack the level of customization they desire. The mobile experience is often seen as less robust than the desktop version. Overall, although the tool is powerful, some users believe it could be more intuitive and adaptable in certain aspects. Review collected by and hosted on G2.com.

I use Uptime.com to ensure my public websites and internet circuits are running efficiently. I appreciate that it proactively alerts me to problems without needing manual checks. The web interface is well put together, easy to navigate, and allows me to create and modify monitoring checks easily. I find the simple and clear navigation helpful, making it easy to see what I have configured with just one click. Although I wasn't involved in the initial setup, I've heard from my team that it was very easy to set up. Overall, I'm pleased with Uptime.com and would rate my likelihood of recommending it at least a 9. Review collected by and hosted on G2.com.

The ability to test a user logging into a monitored website is a bit confusing when using the required tool/wizard. Review collected by and hosted on G2.com.

I really appreciate the good user interface of Uptime.com, which makes interacting with the software seamless and user-friendly. It effectively organizes multiple URLs into one particular mapping, allowing me to view them in a unified manner, which is very helpful. The ease of editing monitoring settings is another highlight for me, since it simplifies the process and even a new person can easily add monitoring settings. This tool is particularly beneficial for overseeing all client URLs. Furthermore, the setup process is incredibly simple, involving just two or three steps to configure a URL for monitoring, which I find extremely convenient. This simplicity in configuration, combined with essential commands, makes it a pleasure to use. Overall, Uptime.com is very effective in monitoring URLs and performing health checks, which ensures that I can swiftly identify and troubleshoot any issues that arise. It's a tool I find very good for daily use, and I am willing to recommend it to friends and colleagues. Review collected by and hosted on G2.com.

I find the integration options lacking in Uptime.com. It would be beneficial if the platform could integrate more seamlessly with AI tools and other technologies to automate error detection and create helpful checks based on provided URLs. This could enhance the utility of the tool by allowing issues to be automatically identified and addressed without manual intervention. Review collected by and hosted on G2.com.