Workato Reviews & Product Details

The ease with which I can automate a large number of processes is quite useful and practical, especially since it allows me to optimize a large number of tasks and processes within my company in a fairly simple and simple way, the fact that It can easily integrate with other applications, it is also quite useful when using this application, its ease of use is very impressive, however complex the task may seem, you can be sure that Workato will simplify things for you in a way pretty straightforward Review collected by and hosted on G2.com.

Learning is not easy at all, in fact to learn how to use Workato requires a lot, A LOT of practice, so I think it would not be bad if the customer service team could make this process a bit more didactic and simple It takes too long to respond to any type of question or request, something that in practice can delay us for a long time in the execution of our activities. Review collected by and hosted on G2.com.

* Quick return on value - don't waste time building out implementations to 3rd party APIs

* Easy to use and learn the software, while also a powerful platform that can be expanded to meet complex workflows, high processing loads, and connect many disparate applications (great for people with little coding experience while also flexible/powerful for more advanced users)

* Great visibility into individual jobs and troubleshooting/rerunning failures Review collected by and hosted on G2.com.

* It would be great to have templates or more guidance on design patterns for new users. Product hours are great for seeing the possibilities of using Workato, but I would enjoy seeing more technical examples or how to build and design integrations. Review collected by and hosted on G2.com.

- The platform itself and the great team behind it! I think they've been very active in helping us solve the challenges we're facing when we kicked off the project.

- The UI is great! It's not difficult to navigate that even non-tech users can easily use it - from assigning roles, setting up permissions, arranging automation, even down to asking for support.

- It can integrate multiple enterprise software. I've been using other intelligent automation platforms for the past years and so far, only Workato showed flexibility. As they say, Workato is enterprise-ready. It can connect to core enterprise apps for HR (Workday), Finance (NetSuite), ERPs (SAP, Oracle E-Business Suite), and databases (e.g. Oracle)

- Workato can accommodate advanced workflows! Review collected by and hosted on G2.com.

- The documentation part is good but I think it can still be improved with more specific examples. Also, need to add more documentation for new connectors.

- The training was great but it would be greater if they can provide self-service training that at least we can revisit or share with new team members trying to learn Workato.

- Though it can accommodate advanced workflows, the learning curve can be very steep especially for people without a programming knowledge/background. Review collected by and hosted on G2.com.

The platform is easy to use. Operational management is easy to track through job logs. The varied API connection capability makes the speed to market / MVP much quicker and allows the automater / integrator to focus on business logic rather than low level technical connection issues.

Documentation and community questions are wide ranging meaning anything I want to investigate into further has ample information to assist me. Review collected by and hosted on G2.com.

Given the nature of the platform I'm unable to develop automations / test / perform work offline. I understand why this is, and there is no easy way around it given the platform is in the cloud (which provides a number of benefits: reliability, scalability etc) - however it just means when I am offline, I can't do this work. Review collected by and hosted on G2.com.

The system is so easy and intuitive to use. We no longer need a developer to integrate our internal applications. Review collected by and hosted on G2.com.

The biggest dislike for me is the price. We're an Australian business so the currency exchange hurts us when it comes to the pricing. Otherwise I love using the Workato platform and can't fault it at all. Review collected by and hosted on G2.com.

The team members are very professional, knowledgeable, quick to response. My first experience with John Deeb was spectacular compared to all other products I chose to contact. I find all engineers very helpful and well versed in the product.

In terms of the product itself, I find it very useful, efficient & robust. The error handling method is very practical and handy. The error in general has more information compared to other tools I've used so easy to figure out the cause. I also like the fact that there can be callable recipes, lookup tables and variables which makes the integration easier and beneficial. Review collected by and hosted on G2.com.

Until now I haven't found anything that's concerning or a disadvantage to Gentrack's requirement. There has always been a solution even if we were stuck at some point. This wasn't the case with our previous provider so I am very happy with Workato at this stage. Review collected by and hosted on G2.com.

Best part of Workato is the ability to create scripts to automate manual tasks without code . Connections are easy to setup too. This also allows other departments (Non-technical departments) in Grab to be able to use Workato to create automations without having to leverage on IT’s help, thus increasing productivity. Workato is also flexible as it can customise connectors and connect with any applications that exposes their API. Review collected by and hosted on G2.com.

It would be great if we can select certain steps and just run those few steps instead of the whole recipe. This is especially helpful when our recipes are too long and we are troubleshooting some parts. Another pain Point is to shift multiple parts of a recipe (Eg like a Ctrl button and choose the steps we want) instead of manually shifting one step at a time. Review collected by and hosted on G2.com.

There are a ton of integrators that make it easy to build out integrations to a range of products.

It was also easy for me, who has next to no coding skills to write out integrations between products.

The errors were easy to understand and find solutions to. Review collected by and hosted on G2.com.

I'd like to be able to be able to pdf the integration recipe for documentation purposes, I could not find a away to do this. Review collected by and hosted on G2.com.

- Easily connected to Salesforce and supports new features like Platform Events.

- Reliable platform that can integrate everything

- A library of connectors and community recipes that makes it easy to build any type of

integration with just point and click

- Really fast and easy to build and manage integrations

- Goes beyond integration, enables you build workflows with clicks and drag/drop

- Support is very accommodating and always provide solutions and workarounds. Review collected by and hosted on G2.com.

- Documentation can be improved with more specific examples.

- More resources on complex business scenarios. Review collected by and hosted on G2.com.

Creating flow (in Workato term, it called recipe) is very easy for every type of user. We can integrate not only cloud systems but also on-premise systems. And extensibility is also good, even if they don't provide connector, we can develop the connector to integrate legacy systems. Review collected by and hosted on G2.com.

Unfortunately, currently Workato provides only English UI. We wish they support our native language (Japanese) UI for their recipe editor and Workbot which is a chat bot provided by them. Review collected by and hosted on G2.com.

Workato is at long last an Enterprise Integration & Automation platform that abstracts away needless complexity and technical minutiae. Some of the things we really respect about this solution include:

- An all-in-one solution for application integration, workflow automation and BOT enablement

- A true multi-tenant environment for handling different clients/environments seamlessly

- Super-simple to render on-premise apps or databases as a cloud endpoint

- Easy to understand. If you can read English and are comfortable with Excel formulas you can get a long-way with Workato

- A true NOCODE platform. No need for coding skills to get a long way with this Review collected by and hosted on G2.com.

Like all good things, there are some areas with challenges. In our view debugging could be easier, but over time you can learn to live with this in its present form. Thankfully, documentation is good and technical assistance from the vendor is easy. Review collected by and hosted on G2.com.

Easy to use, very light dev work. The UI is super intuitive so my admins are able to easily troubleshoot and manage new workflows. The on boarding process was also great -super helpful staff that went above and beyond.

It's super extensible and we can connect to anything with api endpoints, including our internal systems.

Pricing is super friendly, too. It's easy to project my budget and ROI since it's based on recipe and workflow automation. Review collected by and hosted on G2.com.

They could use more native integrations -Zapier is definitely more extensive so we end up using a little more direct HTTP APIs than I want (which requires me to engage a developer) -Biz Dev team seems pretty engaged, though and we can get integrations made when necessary. Review collected by and hosted on G2.com.

* Extensive library of community recipes to refer to as a starting point

* Excellent support from onboarding team

* Really fast and easy to building and manage integrations

* Real-time responses from support team via the live chat feature Review collected by and hosted on G2.com.

Make more prebuilt connectors available so we can use Workato more! Review collected by and hosted on G2.com.

A powerful platform that is relatively simple and easy to use, making Automation a joy even for people without much knowledge and technical skills with

great support from the Workato team. Review collected by and hosted on G2.com.

Can't think of anything date. Workato has been continuously delivering improvements on their GUI making the UX better in most of the cases. Review collected by and hosted on G2.com.

Flexibility & Easy to Manage Tool that allows the client to build the integration design smoothly between two different solutions (in our case it was Shopify and Oracle E-Business Suite R12).

Moreover, the implementation service done in very smooth way and the team was really understanding the client's requirements very well and supported our business needs.

I do highly recommend Workato and I can say we were one family and the environment was very friendly. Review collected by and hosted on G2.com.

As per our experience till this moment we didn't face any difficulties in managing the tool or designing our recipes. Review collected by and hosted on G2.com.

Workato is very powerful integration software where the recipe creation is very easy Review collected by and hosted on G2.com.

bit of learning curve involved before we start building the recipe eventhough it is not much of technical jargon Review collected by and hosted on G2.com.

What I like best about Workato is the ease of use. Anyone with an understanding of their business processes can build automated workflows or integrate applications quickly. Workato can be as simple or complex as you need it to be. Review collected by and hosted on G2.com.

Honestly there's nothing I dislike about Workato. I admit their documentation can be beefed up a little but the product is stable and trustworthy. Review collected by and hosted on G2.com.

Easy to use, flexible with a lot of functions that can really make easier the integration with different software. Review collected by and hosted on G2.com.

At this moment we didn't find any specific downside. Review collected by and hosted on G2.com.

Like the flexibility - Recipes can be updated anytime to deliver immediate results, unlike conventional integration.

Onboarding team has delivered great service and support ensuring that we are optimising benefits from their product.

Live chat support is very helpful and responsive. Review collected by and hosted on G2.com.

Prebuilt connectors might not have the actions that we needed but that is okay as alternatives can be explored. Review collected by and hosted on G2.com.

Simple and friendly UI, I just need half of the day to learn and use it. Review collected by and hosted on G2.com.

some limitation cannot configure as running time limit, some dealy on job warmstart Review collected by and hosted on G2.com.

- Extremely responsive support and a very help set of experts to guide the users.

- Lots of connectors already provided

- Flexibility to create custom connectors

- Makes integrations possible even when there are no APIs through on premise connectors. Review collected by and hosted on G2.com.

Although Workato provides great number of connectors and good options for cases when there is no connector, more actions can be added to standard connectors. The user interface is really good but some improvements can be made to support more development-like features such as commenting out actions. Review collected by and hosted on G2.com.

- Easy to use. Business user with no/little technical knowledge can automate their workflows

- Availability of huge roster of applications to integrate. Almost all major apps can be integrated with Workato

- Allows extensibility at ease. Even if the app that you are looking for is not supported, you can extend workato using HTTP/Custom connector.

- Integration with On-prem applications and Databases is a huge plus

- Workbots opens up a great deal of opportunity to elevate our workflows to next level

- Last but not least, simple pricing model Review collected by and hosted on G2.com.

Frequent release of training videos on new features will be of great help. Review collected by and hosted on G2.com.