Grain Reviews & Product Details

I like that I can store all of our research videos into specific playlists and that I can access them with the transcriptions quickly. I can search words within the transcription and then can highlight specific sections to make smaller video snippets. Review collected by and hosted on G2.com.

Like most tools when Grain is recording it takes up a space in our Google Meet which can take up the screen space for the interview at times. Luckily this does not show up in the recording, but is more of an annoyance at the time of the recording. It would be nice if Grain notified that it was recording and then could minimize so it's not seen. Review collected by and hosted on G2.com.

Grain is a fantastic platform that I have been looking for throughout my career in Sales. Being able to have a second digital brain that captures all the information from my calls and distill that information down to details to drive business forward - has been a game changer. Review collected by and hosted on G2.com.

There has not been anything so far that has caused me any headaches with Grain. They've been great to deal with Review collected by and hosted on G2.com.

I wasn't looking for anything fancy, so to me, the most important thing is that Grain's transcription quality is good compared to the other tools I tested. It is surprisingly accurate in multiple languages. Review collected by and hosted on G2.com.

I was very disappointed when they eliminated the option to add non-recorder users. This was one of the reasons why we chose Grain and now we'd need to pay for a whole additional seat for colleauges that only are going to view videos and check highlights. Certain aspects of the interface and adding highlights to stories can be clunky. UPDATE: It was incredibly frustrating to find that, upon downgrading our subscription, we were locked out of our own meetings/recordings. I work at another SaaS and, no matter what plan our customers are on, we believe that they are always the owners and in control of their own data and content. It's just wild to me that a tool would lock you out of the content you have created. I told them I was planning on deleting the account and wanted to export my recordings beforehand, and Grain said I had to pay for a whole month of a superior plan first in order to export MY OWN meeting transcripts. Review collected by and hosted on G2.com.

It integrates so well with all my systems, the rate of feature development is awesome, and the AI tools are excellent! Review collected by and hosted on G2.com.

I just wish there was an easy way to bulk export call transcripts! Review collected by and hosted on G2.com.

Best transcription that comes out of meetings that I've tried. AI-centric download abilities. Native AI intregrations. Review collected by and hosted on G2.com.

I wish the recorder would join 2 minutes early. Review collected by and hosted on G2.com.

easy to use, great recording + transcription, native AI "Ask Grain" Review collected by and hosted on G2.com.

Not much, it does what we need and meets expectations Review collected by and hosted on G2.com.

We're primarily using Grain to capture custom notes and action items from internal conversations. Honestly the clip sharing and meeting collaboration has been really great for our internal discussions. But I could see how using Grain's clips & stories would also be perfect for amplifying provider/customer voices across teams. They also have a Glean integration, ChatGPT MCP integration, & robust API that basically allows us to turn meeting data into accessible data we can actually analyze. That raw data access is extremely appealing for our team. Bonus: the desktop app actually helps me join meetings on time, and it's so easy to use. Review collected by and hosted on G2.com.

Nothing I would change. I really like how responsive they are to feedback and quick to make improvements! Review collected by and hosted on G2.com.

Grain is great for recording meetings and calls with any video platform service. Review collected by and hosted on G2.com.

Review/ AI tooling could be better with Grain. Review collected by and hosted on G2.com.

Grain allows us to quickly & easily review, analyze, and share the key moments that matter most to our clients and team development. The automated insights and coaching capabilities have been invaluable in driving growth and refining our strategies for both client coaching and team development.

We have a lot of neurodivergent team members & clients so we use grain for every single call even one offs or impromptu calls (those are where the magic happens half the time). We really love how Grain allows us to stay fully engaged in our calls, knowing we can easily revisit details whenever needed.

Their support team has been really awesome and communicative whenever we have questions. Review collected by and hosted on G2.com.

If you use hubspot its got a native integration, alas, I do not use hubspot so I gotta do a bit more work to get the recaps etc integrated into my client notes & other automations. Thats really the only dislike and its not even a biggie. Review collected by and hosted on G2.com.