Navan (Formerly TripActions) Reviews & Product Details

What I like most about Navan is how easy it is to book and manage business travel in one place. The platform is very intuitive, and it simplifies the whole process of finding flights, hotels, and transportation. I also appreciate how fast it is to compare options and make changes when needed. The most helpful part is having everything related to travel organized in a single platform. It saves a lot of time because you don’t need to use multiple websites or tools to plan a trip. Review collected by and hosted on G2.com.

There isn’t much I dislike, but sometimes the available options can feel a bit limited depending on the location or travel dates. In some cases, prices may not always be the lowest compared to booking directly with airlines or hotels. Review collected by and hosted on G2.com.

What I like best about Navan is how easy it makes booking travel. The interface feels modern and intuitive, and it’s simple to compare flights, hotels, and rental cars in one place. The real-time pricing and clear policy indicators is very helpful and clear. Navan was to implement across our organisation and the setup was straightforward, and the support team has been very responsive whenever questions come up. Our team uses it eqculsively for booking travel I also appreciate how well it integrates with other tools we rely on, like slack, keeping travel, approvals, and reporting all in one seamless workflow. Review collected by and hosted on G2.com.

The one area that can be less helpful is pricing - sometimes flights are cheaper on other websites. While Navan is very convenient and centralizes travel and expense management, there are occasions where I need to check competitors to ensure we’re getting the lowest fare. Review collected by and hosted on G2.com.

Our travelers have found Navan to be extremely intuitive, and they really appreciate the rewards they earn for being mindful of costs during their trips. We were pleasantly surprised by how easy it was to implement, as it required very little effort on our part. Review collected by and hosted on G2.com.

I haven't encountered many drawbacks with Navan so far. The system has been very straightforward and user-friendly. One area that could be improved is the process for submitting corporate discounts. Currently, we have to email our account contact to have rewards added, but it would be more convenient if this process were more automated and self-serve. Review collected by and hosted on G2.com.

I use Navan through work for all of my work travel needs and it is SO easy to use. I go on at least 5 trips a year with work and so I use it often. It includes many features, my favorite being that it keeps track of all of my memberships and then gives me the best deal for those while booking for work. I book flights, hotels, and car rentals and the prices are fair for my organization and super easy to shift. Customer support is always available and sometimes I use it for personal trips because they give me great deals. I also use it to keep up with my work credit card spending, which is also easy to use. Review collected by and hosted on G2.com.

Sometimes when it is keeping track of my spending, it automatically puts the purchase into a category that is wrong, so then I have to go back and tweak it to fix it. Review collected by and hosted on G2.com.

I really appreciate Navan (Formerly TripActions) for making business travel bookings incredibly convenient by allowing me to book flights, hotels, and rental cars all in one place. It simplifies the process significantly, saving me time and effort. The ability to find all the available flights for my destination in a single, consolidated view is particularly valuable, ensuring that I have all the options at my fingertips without having to search multiple sources. I also find the integration of the approval process for travel-related transactions to be a standout feature, as it makes obtaining necessary approvals from my managers more efficient and straightforward. Additionally, this platform helps me create complete, detailed itineraries easily, enhancing my travel planning experience and streamlining my workflow. Review collected by and hosted on G2.com.

Sometimes, when I create or save specific items like hotel bookings or flights that I want to save, they don't properly save to the actual trip I've created. Instead, they merely get bookmarked, requiring me to look them up again later, which is pretty inconvenient. Review collected by and hosted on G2.com.

Navan optimizes business travel management, enabling a team to easily book travel, accommodation, and transport. It provides a centralized system for travel policies, approvals, and travel plans. The system also ensures that everyone is informed in real-time, and employees can easily manage their travel schedules using their mobile devices. The system can be easily synchronized with expense reporting software, enabling easy accounting and reimbursement of travel-related expenses. Review collected by and hosted on G2.com.

Some of the advanced reporting features are only available on higher-tier plans. Flight and hotel choices can be sparse in some locations, especially smaller ones. With the vast amount of features on the platform, first-time users can find it very overwhelming. Minor learning curves aside, Navan has features that help manage corporate travel with ease. Review collected by and hosted on G2.com.

Navan makes managing travel and expenses extremely easy. The platform combines booking, approval, and expense reporting in one intuitive interface. I really like how seamlessly corporate policies are applied during bookings—employees always know which options are within budget. Expense submissions are almost automatic since receipts sync directly from the app, saving our finance team hours each week. The mobile app is also great for booking last-minute trips and uploading receipts on the go. Overall, it’s user-friendly, modern, and saves both time and money. Review collected by and hosted on G2.com.

Occasionally, certain flight options or hotel brands don’t appear in search results, requiring manual booking. Customer support can also be slower to respond during high-volume travel periods. While the reporting dashboard is good, it could use a bit more customization for complex expense categories. These are relatively minor issues compared to the overall value Navan provides. Review collected by and hosted on G2.com.

I find NAVAN to be a very user-friendly app, particularly when it comes to organizing both trips and expenses. The feature that allows you to automatically complete expense details from a scanned photo using AI is impressive, and I also appreciate that trips are automatically added if the dates correspond. Review collected by and hosted on G2.com.

Because the platform relies on AI, the main issue I've noticed is that expense categorization can occasionally be inaccurate. When it comes to travel, it would be helpful if the system specified exactly what information a passenger should provide to the airline in case of any problems—such as the buyer's email or booking ID. Having these details clearly outlined would make it much easier to resolve issues with the airline or during the flight check-in process. Review collected by and hosted on G2.com.

Navan makes travel booking and management of expenses simple and very efficient. The interface is easy to use and the experience is smooth. Company approved pricing policies are visible so you can maintain compliance easily as a user.

The fact that you can manage expenses by simply downloading or taking a photo of your receipts makes the overall experience even easier.

I also love the reward system, you can use it for both personal and professional trips. I recommend this app! Review collected by and hosted on G2.com.

I haven't encountered any problems yet, the experience is easy and smooth. Review collected by and hosted on G2.com.

I find Navan incredibly user-friendly for both business and personal travel needs. It significantly simplifies business travel by making it less mundane and more manageable. I especially appreciate the receipt capturing functionality, which allows me to efficiently track and submit expenses while on the go without the hassle of filling out traditional expense reports. This automation enables me to submit expenses as I incur them by simply taking a picture of the receipts, which are then automatically submitted for reimbursement. Additionally, I like Navan's effectiveness as a travel booking tool, which enhances the overall experience. Navan’s intuitive nature is something I value highly, especially having worked with other travel booking and expense reporting software that wasn't as user-friendly. It's a tremendous asset to not worry about holding onto physical receipts during travels. These features save me considerable time and streamline my travel and expense management process. I also like that I can book personal travel just as easily as business travel. Review collected by and hosted on G2.com.

At this time, there is nothing I don't like about Navan. Review collected by and hosted on G2.com.