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Brex Reviews & Product Details

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Brex Media

Brex Demo - Brex
Manage spend requests and limit increases.
Brex Demo - Brex
Track spend across your company.
Brex Demo - Brex
Easily provision cards for your team or specific expenses.
Brex Demo - Brex budgets
Unlock powerful spend management tools
Brex Demo - Brex travel
Manage all your business T&E with Brex travel app
Brex Demo - Brex travel
Manage all your business T&E with Brex travel
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Brex Reviews (1,490)

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Brex Reviews (1,490)

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4.8
1,490 reviews

Pros & Cons

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Bryan M.
BM
Head of IT
Mid-Market (51-1000 emp.)
"Effortless Virtual Cards and Automation for Streamlined Expenses"
What do you like best about Brex?

I really appreciate how simple it is to create virtual cards that are linked to specific budgets, as well as the option to submit invoices that are automatically matched to the corresponding charges without any manual effort. The automation built into the system makes handling purchases and reimbursements much faster and more convenient. Review collected by and hosted on G2.com.

What do you dislike about Brex?

At times, I notice that my customizations for the Expense views unexpectedly disappear and revert back to the default settings. It would be very helpful if there were an option to include both myself and my team members together in budget reports. Additionally, I have observed that purchases from the same vendor are occasionally split into two separate vendor IDs, even though they share the same name. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is helping you move faster with virtual cards, automated invoice matching, and global payments. We also appreciate the feedback on expense view customizations, reporting flexibility, and vendor grouping, and we’ll share this with the team as we continue improving those areas. We're happy to have you as our customer!

Alison S.
AS
Clinical Onboarding Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Service! Great Product!"
What do you like best about Brex?

I really like Brex for its seamless expense management and robust financial tools tailored for modern businesses. The platform simplifies company spending with features like virtual cards, automated expense categorization, and real-time tracking, which save time and reduce manual effort.

The upsides of using Brex include generous rewards tailored to business needs, such as travel and SaaS discounts, a high credit limit without requiring personal guarantees, and easy integration with accounting tools. It’s a great solution for scaling businesses looking for flexibility and streamlined financial management. Review collected by and hosted on G2.com.

What do you dislike about Brex?

While I absolutely love Brex, there are a few areas that could be improved. The platform’s focus on startups and high-growth companies means its underwriting criteria might exclude smaller or less-funded businesses. I also find the lack of dedicated customer support or live assistance challenging when issues arise.

The reporting and analytics tools, while useful, could be more customizable for businesses with specific or complex needs. Lastly, certain fees or conditions on reward redemption could be more transparent to help users maximize their benefits. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you so much for your review and feedback, Alison! We're thrilled to hear that we're able to help you manage your expenses.

Isabella G.
IG
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Brex"
What do you like best about Brex?

I appreciate how Brex allows me to upload receipts from travel expenses with ease. The feature where I receive a text message and can add a picture of the receipt is particularly convenient. Brex then automatically matches the receipt to the expense, seamlessly adding it to the portal for my accounting manager to review. This automation streamlines the process and reduces manual effort. Another aspect I love is how straightforward the initial setup was; having used Brex for three years now, I can attest to its user-friendly nature. I am highly satisfied with Brex, as reflected in my rating of 10 for recommending it to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Sometimes I don't get a text message, but I also have the app so I can use the app. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks, Isabella! We appreciate you leaving a review and recommending Brex.

Anthony W.
AW
Regional Account Manager
"Effortless Expense Tracking with Brex"
What do you like best about Brex?

I love how Brex makes tracking mileage super simple because the app quickly brings up the address you're entering without needing to go back and forth between different map tools. I also find the integration between the issuing bank card and the app to be super simple, as charges from my Brex card automatically show up in the app. It makes managing receipts very easy; some vendors' receipts automatically show up without needing to snap a picture, which is perfect for an active outside salesperson like me who's often on the road. I appreciate this integration, as I've never had it with other platforms like Concur. The map search functionality when entering mileage expenses is second to none, recognizing my location and making the process incredibly easy. This app is light years ahead of what I've used before, making life way simpler. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think integrating more and more of typical vendors, whether it's a Holiday Inn or Country Inns and Suites, and having alliances with some of the frequent vendors, even nationwide gas station chains like Mobil, Arco, or Marathon, where their receipts would automatically upload into your purchase would be helpful. Some do today, but it'd be great if more were integrated into the platform so you didn't have to snap a receipt. Also, it took a little longer than probably necessary to get a credit card issued to me when I started. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed feedback. We’re glad Brex makes mileage tracking, receipt capture, and on-the-go expense management easy, especially for teams spending a lot of time in the field. We also appreciate your suggestions around expanding vendor receipt integrations and speeding up card issuance, and we’ll share that input with the team as we continue improving the experience.

Ehtesham U.
EU
"Effortless Expense Management with Brex"
What do you like best about Brex?

I like Brex for its real-time expenses tracking and easy-to-use interface, making it simple to manage business payments all in one platform. The real-time transaction notifications and automatic expenses categorization are particularly beneficial, helping me track spending instantly, stay organized, and avoid surprises, which makes managing payments much smoother. The initial setup was very easy compared to any bank I've tried. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Occasionally, international transactions and currency conversions could be clearer, and the billing breakdown could be more detailed. Improving response times for support in certain cases would also enhance the overall experience. Adding clearer real-time exchange rate breakdowns for international transactions and more detailed billing insights would help. Faster, more consistent support responses, especially for billing questions, would also be a big improvement. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for sharing your experience. We’re glad Brex makes it easy to manage payments with real-time visibility, automatic categorization, and a smooth setup process. We also appreciate your feedback on international transactions, billing clarity, and support response times, and we’ll share this with the team as we continue improving the global and billing experience.

Amar S.
AS
Co-Founder & COO
Small-Business (50 or fewer emp.)
"Brex: The Only Business Banking Partner Worth Considering"
What do you like best about Brex?

Brex is a great platform for business banking and corporate credit cards. It automates treasury, accounting, wires, and employee spend management. It charges no fees and is incredibly user friendly. I have recommended it to all of my founder friends and highly recommend it to anyone choosing a banking partner for their start-up. I can't say enough good things about working with Brex. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only downside to working with Brex is that their credit card rewards and considerably lower than competitors. However, I'm happy to sacrifice some credit card rewards for Brex's ease of use and super intelligent automation. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the incredibly thoughtful review. We’re glad Brex helps simplify banking, spend, and accounting for your team, and we truly appreciate you recommending us to other founders. We also hear your feedback on rewards and will continue balancing ease of use with meaningful value.

Jonathan Edgar B.
JB
Digital Marketing Director & CX
Enterprise (> 1000 emp.)
"Seamless Expense Management and Valuable Perks with Brex"
What do you like best about Brex?

What I appreciate most about Brex is how smoothly it integrates corporate credit card management with sophisticated expense tracking and financial tools. Brex provides real-time insight into company spending, offers flexible credit limits that adapt to business requirements, and features automated expense categorization, all of which help to simplify financial processes. On top of that, the platform’s rewards program and travel perks add considerable value, making Brex a comprehensive solution that enhances both operational efficiency and strategic financial oversight. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I am unable to access VIP lounges at the airport with this credit card. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex helps simplify spend management with real-time visibility, flexible limits, and automated expense tracking, and that the rewards and travel perks add value for your team. We also appreciate the note on lounge access and will share that feedback with the team as we continue evolving the card experience.

Tina B.
TB
showroom manager
Mid-Market (51-1000 emp.)
"Effortless Setup and Expense Management with Brex"
What do you like best about Brex?

I love how easy Brex was to set up—super simple and quick. This is my first company credit card, and I was expecting the usual hassle of keeping receipts and filling out expense reports, but Brex makes everything so much easier.

My first purchase was a yearly subscription, and I didn’t even realize it went through until I got a text about it. I could just reply to the text to add a memo or open the app to update it. No chasing receipts, no spreadsheets—just easy. Brex really takes the pain out of managing company expenses. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Honestly, nothing so far! Everything’s been smooth and easy to use. No complaints—so far, so good! Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the review, Tina! We’re glad the setup felt quick and that real-time texts and easy receipt handling are taking the friction out of your first company card experience. Great to hear Brex is removing the stress of tracking receipts altogether.

Udiyan P.
UP
CPO
Small-Business (50 or fewer emp.)
"Excellent experience as we scale up"
What do you like best about Brex?

Brex has been awesome from the day we started using it - we got the account setup and going literally overnight. We use it daily and the user experience is outstanding and allows me to accomplish 99% of tasks without needing to contact the customer support team. On the few occasions when I needed to update information, such as KYC details, the process with customer support was very quick and I managed to do everything without a single phone call.

Features like good QB Online integration and the ability to create cards instantly are especially helpful as we slowly scale. As a scrappy startup with very limited resources, the seamlessness of Brex has been extremely valuable for us. I should also mention that we handle both inbound and outbound international payments, and Brex has been outstanding in this area compared to other major bank accounts. I truly cannot emphasize this enough. Review collected by and hosted on G2.com.

What do you dislike about Brex?

This isn't really a dislike, as I don't have any major complaints, but I do see a significant shortcoming that seems common to almost every business bank account. Since we conduct many transactions in euros, the inability to hold funds in a currency other than US dollars is a real problem, especially as the value of the USD declines. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for such detailed feedback, Udiyan! We’re thrilled Brex has been seamless for your team, from fast onboarding and QuickBooks integration to instant cards and efficient international payments. It’s great to know the platform helps you manage expenses, scale with ease, and save time on support.

Robin H.
RH
"Ultimate Business Travel Companion with Seamless Expense Management"
What do you like best about Brex?

I appreciate that Brex is accepted everywhere, as I've not encountered any rejections yet, which assures me of its reliability. I like the flexibility of having both physical and virtual card options, which caters to diverse transaction needs. Brex's connection to an app allows me to manage my expenses efficiently, making the process of tracking and organizing costs much simpler. The app's notifications feature is incredibly helpful as it immediately alerts me to attach receipts or provide descriptions in accordance with company policy, ensuring compliance. Overall, Brex has proven to be the easiest and most complete corporate card solution I've ever used, which makes it highly recommendable. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think the scanning of receipts is currently not very effective, as it only captures a photo. If Brex could incorporate OCR (Optical Character Recognition) technology, it would greatly enhance the visibility and utility of scanned documents for our administration. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the detailed review,Robin. We’re glad Brex is supporting your travel and making real-time spend management easier with notifications, flexible cards, and smooth acceptance. Your note on receipt scanning is great feedback and we'll pass it along to our team.

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Brex Features
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Electronic Payments
Receipt Capture
Business Tool Integration
Workflow
Automated Reminders
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Brex