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Brex Reviews & Product Details

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Brex Media

Brex Demo - Brex
Manage spend requests and limit increases.
Brex Demo - Brex
Track spend across your company.
Brex Demo - Brex
Easily provision cards for your team or specific expenses.
Brex Demo - Brex budgets
Unlock powerful spend management tools
Brex Demo - Brex travel
Manage all your business T&E with Brex travel app
Brex Demo - Brex travel
Manage all your business T&E with Brex travel
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Brex Reviews (1,559)

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Reviews

Brex Reviews (1,559)

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4.8
1,559 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Brex for its ease of use and efficient expense management, highlighting how the app simplifies tasks like uploading receipts and tracking expenses. The intuitive interface and quick setup process enhance user satisfaction, making it a preferred choice for businesses. However, some users note that the rewards program could be improved.

Pros & Cons

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Prateek R.
PR
Associate
Small-Business (50 or fewer emp.)
"Simplifies Expense Management, Intuitive and Efficient"
What do you like best about Brex?

UI / UX

Brex offers an intuitive and user-friendly interface that makes expense management simple across teams. The workflows for submitting, approving, and tracking expenses are straightforward, reducing reliance on finance teams for routine tasks. Real-time visibility into spending helps users quickly understand and act on financial activity without waiting for reports.

Integrations

Brex integrates seamlessly with our accounting systems, enabling automated transaction syncing. This is especially useful for managing recurring subscriptions like Replit, Claude, and other tools. The integrations reduce manual effort and improve accuracy in financial tracking.

Performance

The platform performs reliably with real-time updates on transactions and spending. This immediate visibility ensures faster decision-making and helps flag unusual activity quickly. Overall, it handles day-to-day financial operations efficiently without noticeable delays.

Pricing / ROI

Brex delivers strong ROI by saving time across teams. Automation of expense tracking, approvals, and reconciliation significantly reduces manual workload. The efficiency gained, combined with better spend control, makes it a cost-effective solution for managing company finances.

Support / Onboarding

The onboarding experience was smooth and frictionless. Setting up accounts, issuing corporate cards, and configuring policies was quick and straightforward. The ease of setup allowed the team to start using the platform almost immediately.

AI / Intelligence

Brex enhances financial operations through automation and intelligent tracking. Real-time insights into spending patterns help maintain control and improve decision-making. While subtle, these capabilities reduce the need for manual oversight and improve overall financial visibility. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Occasionally, the platform can feel restrictive when it comes to custom expense policies or reporting. Also, syncing or integrations with other tools could be smoother to reduce manual work in some cases. More granular policy control based on roles, category, or conditions would be better, and custom reporting with flexible filter and saved views would be a great improvement. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is delivering a strong experience across usability, integrations, and real-time visibility. Making financial operations faster, more accurate, and easier to manage is exactly what we aim for.

We also appreciate the thoughtful feedback on policy flexibility and reporting. The need for more granular controls and customizable views is valuable insight, and it helps guide how we continue improving the platform.

Thanks again for sharing your experience with us!

Tatiana Z.
TZ
Director of Business Operations
Information Technology and Services
Mid-Market (51-1000 emp.)
"Agility and productivity in expense and travel management"
What do you like best about Brex?

Brex is very easy and practical to use for the control and management of resources and users. The product allows having multiple virtual cards for different types of expenses, users, countries, etc., which facilitates traceability and costs. Review collected by and hosted on G2.com.

What do you dislike about Brex?

It's not that I don't like it, I think Brex is great. But what happens to me occasionally is having a purchase declined because the category of the digital store as classified by Brex doesn't exactly match the product and/or service being purchased. In this case, it's necessary to contact our admin, explain the situation, adjust the categories enabled for the card, or generate a new card to redo the purchase. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the 5-Star review! We’re glad you’re having a great experience with Brex.

James L.
JL
Director of Finance
Small-Business (50 or fewer emp.)
"Effortless Card Spending with Seamless Integration"
What do you like best about Brex?

I really like how easy it is to administer Brex as an administrator. It's a seamless platform that effortlessly integrates with other communication tools like Slack and text to alert the team when documentation is needed. This makes it an excellent and easy user interface for everyone involved. Plus, they make card spending incredibly easy and ensure compliance with documentation is very accurate and prompt. The automated process for chasing documentation really takes the hassle out of it. Additionally, the initial setup was incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The integration with QuickBooks Online is solid, but it requires a multistep process to get all the documentation in the platform, which could be improved upon. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

We're glad you're enjoying the integrations feature, James. Thanks for leaving a review and for using Brex!

Robert G.
RG
VP, Business Development
Enterprise (> 1000 emp.)
"Effortless Expense Management with Brex"
What do you like best about Brex?

I use Brex for company travel expenses, and I really appreciate how the automatic receipt loading saves me so much time instead of having to manually load receipts. Filing an expense report with Brex is super easy; I simply add a few comments, and the process is complete. The automatic receipt loading makes it really convenient, as it is already there when I log in. Overall, Brex helps eliminate the headache of expense reporting, and I think you all are awesome. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I am not crazy about booking travel on the Brex platform. It isn't horrible, but some of the steps can be a bit time-consuming when looking for specific flights and hotels. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the feedback, Robert! We're glad the app is making receipt tracking easier. We hear you on the memo field and will pass that along to the team.

Charlie B.
CB
Sales manager
Small-Business (50 or fewer emp.)
"Seamless and Efficient Expense Management"
What do you like best about Brex?

I appreciate having a digital card with Brex, which is great for when I don't have my physical card. I love how the app and online dashboard are super fast and easy to use. I really like how the pictures upload easily and how the receipt and submission process is so darn easy. I also can't think of anything bad about it because I really like how it pre-populates the reasons in the memo. The overall experience is very smooth and seamless. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing, it is so easy! Review collected by and hosted on G2.com.

Response from Brex Support of Brex

That's what we like to hear, thanks for the review, Charlie!

SM
Panel Management Manager
Enterprise (> 1000 emp.)
"Clean, Easy-to-Use Brex with Fast Receipt Upload and Accurate Auto transcription"
What do you like best about Brex?

The website is super clean which makes it easy to see everything you need very easily. Task list makes it easy to see which receipts are required and the Drag and drop feature for receipts is a great time saver to get them loaded immediately. Autotranscription of receipts is instant and always accurate.

Receiving and activating my card was so simple. Review collected by and hosted on G2.com.

What do you dislike about Brex?

There is nothing I dont like about Brex.

Using it in South Africa has a few merchant related restrictions where the merchant site is limited to South African banks only. But this is not something Brex could improve on. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad the clean interface, task list, and features like drag-and-drop and auto-transcription are making it easy to stay on top of expenses. That simplicity and speed are exactly what we aim to deliver.

We also appreciate the context on regional merchant limitations. It’s helpful to understand how Brex is being used globally.

Thanks again for sharing your experience with us!

Adeshina A.
AA
Founder/Chief Executive Officer
Small-Business (50 or fewer emp.)
"Seamless Global Transactions with Brex"
What do you like best about Brex?

I like how simple it is to onboard with Brex, as the KYC process is very seamless. The card works globally, which is very helpful when traveling for various events, conferences, and meetings. I appreciate that Brex offers both physical and virtual card options, allowing me to choose based on my needs. The ability to use disposable cards adds an extra layer of security against cyber threats or phishing. The credit line feature is useful as it helps me prepare for expenses even if my card or account is not funded at the time. Overall, the ease of payment and options available with Brex are quite beneficial. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I would recommend the ability for more seamless integrations with your banking or accounting softwares. At the moment, we don't use that. But I think if the process is seamless, just the way you can connect using APIs, it would be good. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the review, Adeshina! We’re glad Brex is making global finance simple and smooth for you. Here’s to more seamless growth ahead!

JP
Accounting Manager
Mid-Market (51-1000 emp.)
"Brex Transformed Our Spend Control With Seamless ERP Sync and Assistance with Forecasting"
What do you like best about Brex?

Brex has been an incredible partner for us. From breaking down our spend by specific initiatives to providing a seamless sync with our ERP system, it has helped us control spending in a way we’ve never been able to before. The Brex team is consistently helpful, and they take our enhancement requests seriously. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only downside to Brex is the initial lift of breaking your budget down into meaningful spend limits. The work getting this handled is well worth it in the end when there is real data for future budget forcasts. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is helping you gain better control and visibility over spend, from real-time tracking to seamless ERP integration. That shift from end-of-month reporting to daily visibility is exactly what we aim to enable.

We also appreciate your perspective on the initial setup. Breaking down budgets into meaningful limits can take effort upfront, and it’s great to hear that it’s paying off with better forecasting and efficiency over time.

Thanks again for sharing your experience with us!

Sachin J.
SJ
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"Intuitive Card Management with Room for Integration"
What do you like best about Brex?

I definitely find the UI much more simple and intuitive, especially for creating virtual cards. Managing money with Brex is really simple, and we use their MMA feature. The management of virtual cards is quite easy, which I appreciate. Additionally, the ability to invite colleagues to manage a few things with user management and permissions is really good. I also like the perks associated with Brex, as well as the really good set of software features they've provided. Being a YC company, Brex gives us direct support as another legacy company, which is beneficial. Review collected by and hosted on G2.com.

What do you dislike about Brex?

In addition to Brex, we also have to use other tools like Intuit, QuickBooks, and our HR management system. I wish there was a more unified solution where all finance and HR functions could be managed within a single software. That would be really helpful for us. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is making it easy to manage money, create and control virtual cards, and collaborate across your team with clear permissions. That simplicity and flexibility are exactly what we aim to deliver.

We also appreciate the feedback on having to use multiple tools across finance and HR. We understand the value of a more unified experience, and insights like this help guide how we continue to evolve the platform.

Thanks again for sharing your experience with us!

Abbas N.
AN
Sr. Model Based Software Design Engineer
Small-Business (50 or fewer emp.)
"Streamlined Expense Management with Brex"
What do you like best about Brex?

I use Brex to manage company spending in one place. It helps with corporate cards, expense tracking, approvals, spend controls, and sometimes travel or finance operations. Brex makes company spending feel much more controlled and visible. I can see expenses clearly, set rules around spending, and keep approvals moving without too much manual work. That makes the whole process feel faster, cleaner, and less stressful. I also use Brex with tools like accounting software, ERP systems, and sometimes travel or HR platforms, making the workflow feel more connected and efficient. The initial setup of Brex was very easy. Review collected by and hosted on G2.com.

What do you dislike about Brex?

One thing that could be better is the flexibility in some workflows. Sometimes the platform can feel a bit rigid depending on how a team handles approvals or expenses, and a simpler layout in a few areas would make daily use smoother. Overall it works well, but there are moments where it could feel more intuitive. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is helping bring more visibility and control to your company’s spend while keeping workflows connected across your tools. That clarity and efficiency are exactly what we aim to deliver.

We also appreciate the feedback on flexibility and intuitiveness. We know workflows need to adapt to how teams actually operate, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us.

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Last activity over 3 years ago

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Brex Comparisons
Brex Features
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Electronic Payments
Receipt Capture
Business Tool Integration
Workflow
Automated Reminders
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