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Brex Reviews & Product Details

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Brex Media

Brex Demo - Brex
Manage spend requests and limit increases.
Brex Demo - Brex
Track spend across your company.
Brex Demo - Brex
Easily provision cards for your team or specific expenses.
Brex Demo - Brex budgets
Unlock powerful spend management tools
Brex Demo - Brex travel
Manage all your business T&E with Brex travel app
Brex Demo - Brex travel
Manage all your business T&E with Brex travel
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Brex Reviews (1,523)

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Brex Reviews (1,523)

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4.8
1,523 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Brex for its ease of use and efficient expense management, highlighting how the platform simplifies tracking and submitting expenses through features like receipt uploads and real-time notifications. Many appreciate the intuitive interface and quick setup process, making it a preferred choice for businesses. A common limitation noted is the occasional syncing issues with budget allocations.

Pros & Cons

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Adeshina A.
AA
Founder/Chief Executive Officer
Small-Business (50 or fewer emp.)
"Seamless Global Transactions with Brex"
What do you like best about Brex?

I like how simple it is to onboard with Brex, as the KYC process is very seamless. The card works globally, which is very helpful when traveling for various events, conferences, and meetings. I appreciate that Brex offers both physical and virtual card options, allowing me to choose based on my needs. The ability to use disposable cards adds an extra layer of security against cyber threats or phishing. The credit line feature is useful as it helps me prepare for expenses even if my card or account is not funded at the time. Overall, the ease of payment and options available with Brex are quite beneficial. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I would recommend the ability for more seamless integrations with your banking or accounting softwares. At the moment, we don't use that. But I think if the process is seamless, just the way you can connect using APIs, it would be good. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the review, Adeshina! We’re glad Brex is making global finance simple and smooth for you. Here’s to more seamless growth ahead!

Dan R.
DR
Regional Channel Manager
Mid-Market (51-1000 emp.)
"Step Backward"
What do you like best about Brex?

Step backward. I don't have a card. I am just turning in my expenses that I paid for. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Very kludgee. hard to use. Example - in other platforms, you can daisy chain mileage on trips in a single day. as sales reps...this is what we do. We meet a client for breakfast, then take bagels to another client....meet another client for lunch....then coffee with another client....the drinks and dinner with another. Each one of these mileage entries is a separate painful entry. Other platforms help you organize your expenses around trips that you have taken. Brex feels like a series of one-offs and I have hard time auditing expenses, making sure I captured everything from a trip Review collected by and hosted on G2.com.

NA
Solutions Engineer (pre-sales)
Mid-Market (51-1000 emp.)
"Intuitive and reliable App for Business Expenses—Everything You Need in a Few Clicks"
What do you like best about Brex?

Is easy to use, has a good app and the overall experience is what I expect for a business expenses card. I really like the app, it has all the features correctly available without to many clicks. The main feautures you use are very easy to find (historic of expenses, consumed budget, user info etc.).

I like the fact also that to log in and access the services, you dont have to go through 20 different steps (like amex). It is more intuitive than Amex by far, things like knowing your expenses or if you need to lock the card or request chat assistance are available directly and very fast.

It reminds me of the experience of Kraken exchange and a little bit like Revolut (two "financial" apps that I think are also spot on with the usability and ease to use for the everyday user). I have not used the tasks or travel features, but looks like the functionalities on those will also be on par Review collected by and hosted on G2.com.

What do you dislike about Brex?

Overall I like the app, if I where to point something, I would like some more:

Analytics kind of features. Like, receiving an email end of the month to see what have you expensed. Sometimes it is good just to review that the expenses are professional and that you have not made a personal expense by mistake.

A bit of dashboarding (similar to "manage your expenses in revolut"), where basically you can see an aggregation of where and which kind of categories have you made over a period of time

Something more far fetched but that could be nice to have. Usually I use the card mostly when travelling for work, something that could be really nice is having a feature where you say where you are (city, hotel etc.) and gives you quick tips/recommendations (not add based) of where to go for lunch, or which things can you do on your free time while on the business trip. Something that could make me want to open the app when I am travelling to get usefull insights for my trip. Might be a wide area, but overall, having something that makes Brex more connected with the user on their travels (which in my case is the times I use the card the most). Right now I feel Brex is a very spot on solution to manage my payments while travelling, but I feel that the same team can also deliver further capabilities that enhance even further the experience of travelling for work or using the card. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for such a detailed and thoughtful review. We’re glad to hear that Brex has made managing business expenses and travel simpler for you, from intuitive app navigation to quick access to key actions like locking cards or adjusting limits.

We also really appreciate the time you took to share your ideas around analytics, dashboarding, and making the travel experience even more connected and useful. Feedback like this is incredibly valuable, and we’ll be sure to share it with our product teams as we continue evolving the Brex experience.

Thanks again for using Brex and for taking the time to share your perspective.

Bryan M.
BM
Head of IT
Mid-Market (51-1000 emp.)
"Effortless Virtual Cards and Automation for Streamlined Expenses"
What do you like best about Brex?

I really appreciate how simple it is to create virtual cards that are linked to specific budgets, as well as the option to submit invoices that are automatically matched to the corresponding charges without any manual effort. The automation built into the system makes handling purchases and reimbursements much faster and more convenient. Review collected by and hosted on G2.com.

What do you dislike about Brex?

At times, I notice that my customizations for the Expense views unexpectedly disappear and revert back to the default settings. It would be very helpful if there were an option to include both myself and my team members together in budget reports. Additionally, I have observed that purchases from the same vendor are occasionally split into two separate vendor IDs, even though they share the same name. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is helping you move faster with virtual cards, automated invoice matching, and global payments. We also appreciate the feedback on expense view customizations, reporting flexibility, and vendor grouping, and we’ll share this with the team as we continue improving those areas. We're happy to have you as our customer!

Nick G.
NG
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Brex"
What do you like best about Brex?

What I like most about Brex is that the app is super simple. I'm able to reimburse the company if there's something I needed to pay for, and it makes it really easy for me to just pay. I also appreciate that the initial setup was super simple. They shipped me the card within normal shipping time, and it was easy to set up the app. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only thing I'd say could be improved is the card quality. I've had two cards. I lost one, and then the second one I have now, both were really quick to rub off the numbers. But the lettering on the back of the card has fully rubbed off my name and the card number. It's kinda hard to type in the number online if you don't have the app open. Review collected by and hosted on G2.com.

MS
Small-Business (50 or fewer emp.)
"Effortless Budget Management with Modern UI"
What do you like best about Brex?

I use Brex for work as a Senior Graphic Designer, and it truly streamlines the process of managing my work budget. I love the modern user interface, which includes features that normal bank apps often miss. It's also compatible with Apple, making it easy for me to connect with my iPhone and Apple Pay, so I can quickly access important information like balance, statements, and card info. The initial setup was lightning fast, and I could instantly use my Brex digital card. I also think the app is great, although it would be nice to have a simple switch to toggle between light and dark mode. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I love the app but I think it would be nice to toggle light and dark mode with a simple switch. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex helps streamline how you manage your work budget and that the interface, Apple Pay integration, and quick setup made it easy to get started.

We also appreciate the suggestion around a light and dark mode toggle. Feedback like this helps us continue improving the app experience. Thanks again for sharing your perspective with us!

Deborah E.
DE
Mid-Market (51-1000 emp.)
"User-Friendly with Great Perks, but Setup Can Be Tricky"
What do you like best about Brex?

I really like that Brex is user friendly. The perks and the benefits that come with using Brex have just been amazing. It makes it easier to handle accounts receivable and finance processes by allowing me to upload receipts and get the information to the ones who need it. Once I was set up, it became easier to use and more beneficial. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Sometimes uploading receipts and figuring out what the card was used for can be confusing. It can be a barrier when trying to get the definitions or explanation of what the card was used for. Also, initially, it was not easy for me to set up Brex, and I needed help from finance. It was a little difficult and confusing with the questions it asked. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Quick, Easy Purchases with Digital Wallet Compatibility and Seamless Integrations"
What do you like best about Brex?

So easy to use - any purchases are quick and easy with a personal card compatible with digital wallets and multiple software integrations across our tech stack. I love the automations and AI-powered updates. All of my purchases are flagged by Slack for me to check/review, and Brex does a great job of automatically categorizing them, adding a memo, and/or generating a receipt Review collected by and hosted on G2.com.

What do you dislike about Brex?

I have not personally experienced any downsides. All functions work as expected, and I've never needed to contact support or even have my own teammates fix any problems. Review collected by and hosted on G2.com.

Guillermo M.
GM
Senoir Business Development Consultant
Small-Business (50 or fewer emp.)
"Travel Expense Management Made Easy with Brex"
What do you like best about Brex?

I love how easy it is to use Brex when I'm traveling, even in different countries. I can just put it into all the machines or pay with it wherever I am. The NFC feature is great, and I have both the digital card on my phone and the physical card. The app is really helpful; it shows what I’ve already spent and my spend limit. The app looks really good and works everywhere, from Colombia to Europe and the United States. It's also convenient that my boss can see my spending, so I don't have to worry about keeping all the receipts. This saves a lot on administration. The initial setup was really easy too, with a link to download the app, and everything worked smoothly even from Colombia. The digital card setup with Google Pay was really quick too, and the physical card arrived super fast. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I tried to set my spending limit correctly, but it didn't approve my payment. My spending limit was good in the app and on the desktop, but when I got to the counter, it wouldn't let me pay the deposit. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We are glad Brex makes travel seamless for you, from contactless payments worldwide to real-time visibility in the app. It is great to hear that setup, Google Pay, and card delivery were smooth from day one.

We also appreciate you sharing the experience with the spending limit at the counter. Situations like deposits can sometimes involve higher temporary authorization holds than the listed amount, which can impact approvals even if the visible limit looks sufficient. Feedback like this helps highlight where clarity and flexibility matter most.

Thanks again for sharing your experience with us.

Bruno R.
BR
Small-Business (50 or fewer emp.)
"Quick, Intuitive, and Perfect for Startups"
What do you like best about Brex?

I really like that Brex is a bank completely designed for startups like ours. Everything is very easy to do, there is nothing that takes time or involves complicated procedures. The authentications work well and generating users is good. Issuing cards is an instant process. Reviewing charges is very quick, I receive notifications and can authorize payments easily. Everything works smoothly. Additionally, I can do everything from my app, both on the phone and on the computer, and the functions are intuitive and fast. Issuing cards only requires two clicks and I don't need to talk to anyone. The authentications are secure using an authenticator instead of SMS or tokens. Everything works as it should in a tech application. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think Brex could imitate a product that Marcus has, which is a credit card that offers cashback. That would be good to have. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We are glad Brex is helping your team move quickly, from instant card issuing to fast charge reviews and secure authentications. That is exactly how modern finance should work for startups.

We also appreciate the feedback on cashback. We are always evaluating ways to deliver more value through Brex rewards while keeping the speed and control you rely on.

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Brex Features
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Electronic Payments
Receipt Capture
Business Tool Integration
Workflow
Automated Reminders
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Brex