Brex Reviews & Product Details

I like how simple it is to onboard with Brex, as the KYC process is very seamless. The card works globally, which is very helpful when traveling for various events, conferences, and meetings. I appreciate that Brex offers both physical and virtual card options, allowing me to choose based on my needs. The ability to use disposable cards adds an extra layer of security against cyber threats or phishing. The credit line feature is useful as it helps me prepare for expenses even if my card or account is not funded at the time. Overall, the ease of payment and options available with Brex are quite beneficial. Review collected by and hosted on G2.com.

I would recommend the ability for more seamless integrations with your banking or accounting softwares. At the moment, we don't use that. But I think if the process is seamless, just the way you can connect using APIs, it would be good. Review collected by and hosted on G2.com.

Is easy to use, has a good app and the overall experience is what I expect for a business expenses card. I really like the app, it has all the features correctly available without to many clicks. The main feautures you use are very easy to find (historic of expenses, consumed budget, user info etc.).

I like the fact also that to log in and access the services, you dont have to go through 20 different steps (like amex). It is more intuitive than Amex by far, things like knowing your expenses or if you need to lock the card or request chat assistance are available directly and very fast.

It reminds me of the experience of Kraken exchange and a little bit like Revolut (two "financial" apps that I think are also spot on with the usability and ease to use for the everyday user). I have not used the tasks or travel features, but looks like the functionalities on those will also be on par Review collected by and hosted on G2.com.

Overall I like the app, if I where to point something, I would like some more:

Analytics kind of features. Like, receiving an email end of the month to see what have you expensed. Sometimes it is good just to review that the expenses are professional and that you have not made a personal expense by mistake.

A bit of dashboarding (similar to "manage your expenses in revolut"), where basically you can see an aggregation of where and which kind of categories have you made over a period of time

Something more far fetched but that could be nice to have. Usually I use the card mostly when travelling for work, something that could be really nice is having a feature where you say where you are (city, hotel etc.) and gives you quick tips/recommendations (not add based) of where to go for lunch, or which things can you do on your free time while on the business trip. Something that could make me want to open the app when I am travelling to get usefull insights for my trip. Might be a wide area, but overall, having something that makes Brex more connected with the user on their travels (which in my case is the times I use the card the most). Right now I feel Brex is a very spot on solution to manage my payments while travelling, but I feel that the same team can also deliver further capabilities that enhance even further the experience of travelling for work or using the card. Review collected by and hosted on G2.com.

I really appreciate how simple it is to create virtual cards that are linked to specific budgets, as well as the option to submit invoices that are automatically matched to the corresponding charges without any manual effort. The automation built into the system makes handling purchases and reimbursements much faster and more convenient. Review collected by and hosted on G2.com.

At times, I notice that my customizations for the Expense views unexpectedly disappear and revert back to the default settings. It would be very helpful if there were an option to include both myself and my team members together in budget reports. Additionally, I have observed that purchases from the same vendor are occasionally split into two separate vendor IDs, even though they share the same name. Review collected by and hosted on G2.com.

I love how easy it is to use Brex when I'm traveling, even in different countries. I can just put it into all the machines or pay with it wherever I am. The NFC feature is great, and I have both the digital card on my phone and the physical card. The app is really helpful; it shows what I’ve already spent and my spend limit. The app looks really good and works everywhere, from Colombia to Europe and the United States. It's also convenient that my boss can see my spending, so I don't have to worry about keeping all the receipts. This saves a lot on administration. The initial setup was really easy too, with a link to download the app, and everything worked smoothly even from Colombia. The digital card setup with Google Pay was really quick too, and the physical card arrived super fast. Review collected by and hosted on G2.com.

I tried to set my spending limit correctly, but it didn't approve my payment. My spending limit was good in the app and on the desktop, but when I got to the counter, it wouldn't let me pay the deposit. Review collected by and hosted on G2.com.

I really like that Brex is a bank completely designed for startups like ours. Everything is very easy to do, there is nothing that takes time or involves complicated procedures. The authentications work well and generating users is good. Issuing cards is an instant process. Reviewing charges is very quick, I receive notifications and can authorize payments easily. Everything works smoothly. Additionally, I can do everything from my app, both on the phone and on the computer, and the functions are intuitive and fast. Issuing cards only requires two clicks and I don't need to talk to anyone. The authentications are secure using an authenticator instead of SMS or tokens. Everything works as it should in a tech application. Review collected by and hosted on G2.com.

I think Brex could imitate a product that Marcus has, which is a credit card that offers cashback. That would be good to have. Review collected by and hosted on G2.com.

The most helpful aspect of the Brex system for me is the phone app. Being able to handle receipt capture and assignment all in one place is a big time saver for me personally. No more having to scan a receipt in notes app and attach it to an email from my cellphone. The app is so very user friendly as well, no challenges found. I even, unfortunately, had some fraudulent activity on my card and the customer support time handled it faster than I could ever have imagined. The cards were easily integrated company wide. I use my card almost daily with no sweat! Review collected by and hosted on G2.com.

I have not found a single issue personally with the Brex system since our company implemented it two months ago. Review collected by and hosted on G2.com.

I really like Brex for its seamless expense management and robust financial tools tailored for modern businesses. The platform simplifies company spending with features like virtual cards, automated expense categorization, and real-time tracking, which save time and reduce manual effort.

The upsides of using Brex include generous rewards tailored to business needs, such as travel and SaaS discounts, a high credit limit without requiring personal guarantees, and easy integration with accounting tools. It’s a great solution for scaling businesses looking for flexibility and streamlined financial management. Review collected by and hosted on G2.com.

While I absolutely love Brex, there are a few areas that could be improved. The platform’s focus on startups and high-growth companies means its underwriting criteria might exclude smaller or less-funded businesses. I also find the lack of dedicated customer support or live assistance challenging when issues arise.

The reporting and analytics tools, while useful, could be more customizable for businesses with specific or complex needs. Lastly, certain fees or conditions on reward redemption could be more transparent to help users maximize their benefits. Review collected by and hosted on G2.com.

I really appreciate the convenience Brex offers, whether I'm on the road, at home, or in my office. It's so handy to resolve expenses quickly, ensuring the company is aware of where the money is being spent and that I'm being financially responsible. The system is easy to set up; it was very easy to get my name and payment account set up without any errors. Compared to other systems I've encountered, it's one of the simpler ones and much faster to get started. Review collected by and hosted on G2.com.

I think that there's no system for rewards integration. It's not that big of a deal to me, but having the ability to connect with reward systems of rental car companies, airlines, or hotels would be a very nice feature to add. It could even improve the offerings that Brex has. Review collected by and hosted on G2.com.

I appreciate how Brex allows me to upload receipts from travel expenses with ease. The feature where I receive a text message and can add a picture of the receipt is particularly convenient. Brex then automatically matches the receipt to the expense, seamlessly adding it to the portal for my accounting manager to review. This automation streamlines the process and reduces manual effort. Another aspect I love is how straightforward the initial setup was; having used Brex for three years now, I can attest to its user-friendly nature. I am highly satisfied with Brex, as reflected in my rating of 10 for recommending it to friends or colleagues. Review collected by and hosted on G2.com.

Sometimes I don't get a text message, but I also have the app so I can use the app. Review collected by and hosted on G2.com.

I love how easy it is to use Brex. I can upload my suppliers' invoices and manage the items without complications, which makes my life much easier. Additionally, I can create invoices or receipts for my clients and send them directly to their email, saving me time by not having to use another platform to do it. This is very valuable to me, as it saves me a lot of time. I also appreciate that the initial setup was super easy; we were able to link the previous account and see how much money we have in total. Brex is super fast and doesn't charge usage fees, which is great. I definitely recommend it, in fact, I have already recommended it. Review collected by and hosted on G2.com.

On the invoices side, I can't send the invoice to multiple emails, or I haven't figured out how to send it to multiple emails; I only send it to one person. I would like to be able to send it to more people. Review collected by and hosted on G2.com.