Typeform

By Typeform

4.5 out of 5 stars

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Typeform Reviews & Product Details

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Typeform Media

Typeform Demo - Typeform design
Create beautiful and engaging experiences that gets you the data you need.
Typeform Demo - Capture and analyze key information
Easy to use analytics and summaries
Typeform Demo - AI powered questions
Get deeper insights with clarifying questions
Typeform Demo - Reliable integrations
Create end-to-end workflows
Typeform Demo - Easy to use logic
Create logic that provides a personalized experience for your customers.
Typeform Demo - Add video to your forms
Stand out from competitors with video questions & answers
Want to get up and running quickly with Typeform? This walkthrough video will help you get up to speed on everything you need to know about using Typeform to create forms, quizzes, and surveys.
Play Typeform Video
Want to get up and running quickly with Typeform? This walkthrough video will help you get up to speed on everything you need to know about using Typeform to create forms, quizzes, and surveys.
Check out this video to see our product manager Pol Borrellas talking about some of the most common use cases for creating a Knowledge quiz, and get a sneek peek into how to set up your own Knowledge Quiz using Typeform.
Play Typeform Video
Check out this video to see our product manager Pol Borrellas talking about some of the most common use cases for creating a Knowledge quiz, and get a sneek peek into how to set up your own Knowledge Quiz using Typeform.
Did you know that Typeform has a bunch of AI features that can help you create your form? Whether it’s suggesting a better way of asking a question, or saving you time by whipping up an entire form within minutes, Typeform’s AI features hav
Play Typeform Video
Did you know that Typeform has a bunch of AI features that can help you create your form? Whether it’s suggesting a better way of asking a question, or saving you time by whipping up an entire form within minutes, Typeform’s AI features hav
If you want to engage your leads and get them to convert faster, there's no better way of doing that than with a video-based lead gen form.
Play Typeform Video
If you want to engage your leads and get them to convert faster, there's no better way of doing that than with a video-based lead gen form.
You can use Typeform to power your employee experience from start to finish, making the employee journey more engaging for candidates and employees, and more efficient for you and your team.
Play Typeform Video
You can use Typeform to power your employee experience from start to finish, making the employee journey more engaging for candidates and employees, and more efficient for you and your team.
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Typeform Reviews (991)

View 3 Video Reviews
Reviews

Typeform Reviews (991)

View 3 Video Reviews
4.5
991 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Typeform for its ease of use and intuitive design, which make creating engaging forms a straightforward process. The one-question-at-a-time format enhances user experience, leading to higher completion rates. However, some users note that advanced features are often locked behind higher pricing tiers, which can limit functionality for smaller teams.

Pros & Cons

Generated from real user reviews
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Konjengbam  M.
KM
BDR
Financial Services
Mid-Market (51-1000 emp.)
"Powerful AI Surveys with Automation and Seamless Integrations"
What do you like best about Typeform?

I love this platform for its powerful AI tool to create survey forms very easily. The platform also supports many commendable features like workflow view enabling user a more informed process of the questions. The ability of this platform to integrate with Excel, Google sheets, Zapier, Slack etc is really commendable. This greatly enhances the capability of this platform increasing the robustness of this platform. The best part that is worth mentioning about this platform is the capability to do automation. It greatly boost productivity and efficiency of the tasks. One of the feature that is much needed by this kind of platform is the sharing means whichi is handled well by this platform. Other than this the onboarding process was also really easy for using this platform. The good performance of this platform is also worth mentioning. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I love most part of this platform but I wish that the price was little bit lower or more lower plans can also be introduce. The price of use may go beyond the budget due to many integration available for this a check needs to be maintained so that it remains within the budget of the organization. I also feel that a little bit of training will make the user more efficient and confident in handling this platform. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Konjengbam, thank you for sharing your positive experience with Typeform's AI tool, workflow view, and seamless integrations. We understand your concern about the pricing and the need for more training, and we will take this feedback into account for future enhancements. We hope we can continue to help efficiently build forms in the future.

Max P.
MP
Director of Marketing & Communications
Small-Business (50 or fewer emp.)
"Best-in-Class UI for Polished, Conversational Surveys"
What do you like best about Typeform?

The UI is genuinely best-in-class — surveys look polished and professional without any design heavy lifting on our end, which matters when you're putting something in front of car wash owners or members and want it to reflect well on your brand. Building surveys is intuitive and fast; conditional logic and question branching are easy to set up without feeling like you're configuring a spreadsheet. Response rates also tend to be higher than with clunkier alternatives, likely because the one-question-at-a-time format feels more like a conversation than a form. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

The free tier gets you in the door, but you'll hit the paywall pretty quickly once you need features that should honestly be standard — things like removing Typeform branding, accessing deeper analytics, or unlocking higher response limits. For a small team it can feel like you're constantly being nudged toward an upgrade to do things competitors include at lower price points. It's not a dealbreaker, but the pricing tiers can feel a little nickel-and-dime for what you're getting. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Max, we're pleased to hear that Typeform has helped you in getting meaningful feedback from car wash members and operators, and that our conversational approach has led to higher completion rates and better data. We understand your feedback about the limitations of the free tier and the pricing for advanced features. We're committed to providing a valuable and user-friendly experience, and we appreciate your insights as we continue to improve our platform.

Darshan M.
DM
Product Designer
Small-Business (50 or fewer emp.)
"Engaging, Conversational Forms with Smooth Website Integration"
What do you like best about Typeform?

Typeform turns a boring, generic form into a much more engaging experience. The one-question-at-a-time format feels more like a conversation than a typical form, and it actually improves completion rate. Another thing I find helpful is how easy it is to integrate with the website. It doesn’t feel clunky, and it has the ability to fit within the size we want, which makes the integration process a lot smoother overall. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

The only thing I kinda found a bit downside of typeform is the pricing. It gets expensive pretty quickly as your response volume increases, which can be limiting if you're scaling or running multiple forms. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Darshan, thank you for your feedback! We understand that pricing can be a concern, and we're constantly working to provide value for our users while keeping costs reasonable. We're pleased to hear Typeform is helping you build engaging, conversational experiences for your audience.

Tiffany S.
TS
Head of Product
Mid-Market (51-1000 emp.)
"Easy Survey Setup with Smooth Integrations and AI-Powered Creation"
What do you like best about Typeform?

It’s very easy to set up surveys and integrate the results with external tools like Google Suite, Hubspot, and others. More recently, it introduced an AI feature that makes creating surveys even simpler. I also like that it lets you send custom variables, so you can correlate responses with leads and customers from your own database. Another thing I appreciate is the localization support: surveys in different languages can be stored within the same survey, which I really love. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I was looking for a single tool that could help me centralize my research. So far, it has been useful for email surveys; however, the UX for pop-up surveys isn’t ideal. It’s not really possible to customize them (on mobile, the pop-up takes up the full page), and it’s difficult to set up triggers or custom events to control when the survey appears. It seems like it needs to be coded. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Tiffany, thank you for sharing your positive experience with Typeform. We're pleased to hear that you find the survey setup easy and the integrations smooth. The AI feature, support for custom variables, and localization are indeed valuable. We acknowledge your feedback about the limitations in customizing pop-up surveys, and we'll work on enhancing this aspect.

Maisie F.
MF
CRM Manager
Small-Business (50 or fewer emp.)
"User friendly"
What do you like best about Typeform?

The interface is incredibly user-friendly and visually appealing, which makes creating surveys simple. The conversational style of forms helps increase engagement, encouraging more customers to complete surveys. We also love the customisation options: branding, question types, and logic jumps make it easy to create surveys that feel personal and professional. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

It is great for engagement, some advanced reporting features can feel a bit limited compared to dedicated analytics tools. Exporting and analysing large volumes of responses can also be slightly cumbersome, and occasionally we wish there were more native integrations with certain CRM or analytics platforms. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Maisie, thank you for sharing your positive experience with Typeform's user-friendly interface and customization options. We're committed to providing a platform that encourages engagement and makes survey creation easy. We appreciate your feedback about the limitations of advanced reporting features and integrations, and we're constantly working to enhance our platform to better serve you.

Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"Great UX, but pricing can be a limitation"
What do you like best about Typeform?

What I like most about Typeform is how easy and intuitive it is to use. The interface is very clean and user-friendly, which makes creating forms and surveys a quick and smooth process, even without technical knowledge.

I also really value the design and user experience. The forms feel more like a conversation than a traditional survey, which helps improve completion rates and makes the experience better for the end user.

Overall, it’s a tool that combines simplicity with a very polished front-end, and that makes a big difference in day-to-day use. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

What I dislike the most about Typeform is the pricing. It feels quite high for what it offers, especially as you start needing more responses or advanced features—costs can scale quickly.

I also think some limitations in the plans can be restrictive, which sometimes forces you to upgrade sooner than expected. Overall, while the product is great in terms of usability and design, the cost makes it harder to justify compared to other alternatives. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Thank you for sharing your positive experience with Typeform's user-friendly interface and engaging design. We understand your concerns about the pricing and limitations in the plans. We are continuously working to provide a balance between value and cost for our users. Your feedback is valuable to us, and we will take it into account as we strive to enhance our pricing structure.

RH
CTO
Mid-Market (51-1000 emp.)
"Versatile, User-Friendly, and Quick to Deploy"
What do you like best about Typeform?

I appreciate Typeform for providing nicely branded and easy-to-use forms for various needs of our functions and teams. The user experience for end users is a standout aspect for me. I like its branding, integration possibilities, and versatility to build lots of different types of forms. Typeform gives out a professional look and feel that is on-brand, which improves both customer experience and employee experience. Additionally, switching to Typeform offered a more modern look and feel, and the initial setup was very quick to deploy. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Managing contacts was not possible before and it's just rolled in. We would really like to have better tools to send personal links directly from Typeform to the contact lists without need for any third party email tools. We should be able to send the form and reminders automatically to a recipient list from the tool. The users would not need to fill in their contact information on the form for us to identify them and would make the forms simpler and faster to fill. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Riku, we're happy to hear that Typeform has helped you achieve a professional and on-brand look while improving customer and employee experiences. Your feedback about managing contacts and sending personal links directly from Typeform is important to us, and we appreciate your input as we work to enhance our platform.

Verified User in Marketing and Advertising
UM
Enterprise (> 1000 emp.)
"Typeform Makes Forms Engaging with Intuitive Design and Seamless Integrations"
What do you like best about Typeform?

What I like best about Typeform is how it transforms forms into engaging, conversational experiences that people actually want to complete. The intuitive design, strong customization options, and seamless integrations make it easy to create professional, user-friendly workflows while also capturing higher-quality responses and better completion rates. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

What I dislike most about Typeform is that some advanced features, integrations, and higher response limits are locked behind premium tiers, which can become expensive as usage scales. For teams managing multiple campaigns or higher volumes, pricing can feel restrictive. In addition, reporting and analytics can be somewhat limited compared with more specialized survey platforms, and certain customization options for more complex workflows may require extra workarounds. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

We're delighted to hear that Typeform has helped improve your response rates and streamline your workflows. We understand your concerns about pricing and feature limitations, and we're committed to finding ways to provide more flexibility and value for our users as we continue to evolve our platform.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Survey Ergonomics, Easy Creation and Powerful Integrations"
What do you like best about Typeform?

I really appreciate the ease of creating surveys with Typeform, it's simple and fast. I like the design of the surveys which is beautiful and allows our clients to navigate easily and quickly. The integrations are super useful, especially for transferring results directly into our CRM. The initial setup of Typeform was very easy, you just had to create your first survey in a few clicks. We use Typeform to send customer surveys after a support or contractual exchange. For the use we have, the subscription price is very reasonable. The embedded AI features are interesting for creating surveys but we use them little. The performance of the surveys is very good even though the real strength is the design and the ease of filling out for the clients. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Some integrations to embed a question directly in an email are not straightforward. The piece of code needed to add a question in an email is not easy to understand when you need to add placeholders for the client's first name, last name, and email. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Thank you for sharing your positive experience with Typeform. We're pleased to hear that you find the tool easy to use, and the integrations beneficial for your business. We appreciate the feedback about email integrations and will be sharing this with the team for further consideration.

Noemí A.
NA
Internal Communications
Small-Business (50 or fewer emp.)
"Simple Customization, Better than Google Forms"
What do you like best about Typeform?

I like the Typeform environment, which can be customized with logos and our corporate images. The ease of making changes is a great advantage, such as scheduling closures, designing responses, and sending notifications every time someone fills out a questionnaire. I love receiving notifications with all the responses in the same email, allowing me to include a link to our Sheet where we collect all the data. The ability to customize, with logos from different projects, colors, and fonts is something I appreciate a lot. Additionally, the initial setup was very easy, which has allowed more people to be included to work with certain forms. Also, Typeform offers an agile way to collect data and link it to our system, which helps us manage the information efficiently. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Yes, I would like to improve the reports, the results in the results tab. There is an option to view the reports, the summary of results, which was previously downloadable as a PDF and now I don't know what is varying with this functionality and I don't see it clearly. Review collected by and hosted on G2.com.

Response from Grace Porter of Typeform

Hi Noemí, it's great to hear that Typeform has been valuable in improving your data collection and management. We will take note of your feedback regarding the reports, we have been making changes to the Results Summary pages, you can still download as a PDF but I think perhaps some of the tools have changed locations. I will pass this onto to the Product team for improvements, in the meantime I recommend checking out our Help Center for information on getting the most from your results: https://help.typeform.com/hc/en-us/articles/360029577071-Your-Results-summary

Questions about Typeform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Nono I.
NI
Nono Irawan
Last activity almost 4 years ago

Good job fair professional

mas'ud a.
MA
mas'ud ahmad
Last activity over 3 years ago

what is my gain?

Pricing Options

Pricing provided by Typeform.

FREE

Free
Per Month

Core Plans

Starting at $29.00
Per Month

Growth Plans

Starting at $199.00
Per Month
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Typeform Features
Custom Fields
Conditional Logic
Multi-page Forms
Survey Builder
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Branding
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