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Dropbox Reviews & Product Details

Pricing

Pricing provided by Dropbox.

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$9.99
Per Month

Dropbox Media

Dropbox Demo - Action Bar
The action bar sits across your browser page to let you quickly record your screen, edit PDFs, upload files, create folders, get signatures, or send and track documents
Dropbox Demo - End-to-End Encryption
Dropbox makes it easy to safeguard data with seamless end-to-end encryption integrated into team folders which eliminates the need for additional software subscriptions.
Dropbox Demo - Mobile Access
Use the Dropbox app on Android, iOS, and Windows
Dropbox Demo - Dropbox Replay
Dropbox Replay lets you and your collaborators leave frame-accurate feedback and markups directly on project files
Dropbox Demo - PDF Editing
Dropbox makes it easy to upload, edit, send, and sign PDFs in one place.
Dropbox Demo - Dropbox integrations with Microsoft 365
Dropbox integrates with Microsoft lets you search, preview, upload, and share content stored in Dropbox without leaving Microsoft 365.
Play Dropbox Video
Find out what teams can do with Dropbox Teams.  Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Play Dropbox Video
Find out what teams can do with Dropbox Teams. Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Dropbox Reviews (31,203)

View 19 Video Reviews
Reviews

Dropbox Reviews (31,203)

View 19 Video Reviews
4.4
31,203 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable file syncing of Dropbox, highlighting its ability to simplify file sharing and organization across devices. Many appreciate how it allows for seamless collaboration and access to files from anywhere, making it a valuable tool for both personal and professional use. However, a common limitation noted is the limited free storage, which can quickly become a concern for users managing large files.

Pros & Cons

Generated from real user reviews
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Girja K.
GK
Assistant Manager - Product & QA
Mid-Market (51-1000 emp.)
"Dropbox Smart Sync Makes File Storage Feel Effortless"
What do you like best about Dropbox?

The best thing about Dropbox is how it just stays out of the way it feels like a regular folder on my computer rather than a bulky app i have to manage. Its "Smart Sync" is a total lifesaver because it can see all my files without them actually taking up space on my hard drive until i click them. Plus, the version history is a huge safety net for me for "oh no" moments when i accidentally delete something or mess up a draft. It’s basically the most reliable way to keep everything synced across my phone and laptop without having to think about it. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The main frustration with Dropbox is that the free version is basically useless since it only gives us 2 GB, which fills up almost instantly. It’s also annoying that there’s no middle ground for pricing; once i run out of space, they force us to jump straight to a massive 2 TB plan that costs a decent amount every month. On top of that, the app has started feeling a bit bloated with extra features like screen recording and AI tools that most people didn't ask for. Review collected by and hosted on G2.com.

Natalie A.
NA
Quicken Simplifi Community Team Lead
Mid-Market (51-1000 emp.)
"Excellent for Seamless File Sharing Across Devices"
What do you like best about Dropbox?

I appreciate Dropbox's ability to seamlessly share files between my phone and computer for work, which is essential for my needs. I've been using Dropbox for at least five years, and one of the aspects I find most convenient is the straightforward process of installing it on different devices, signing in to my account, and instantly accessing my files across these devices. This functionality is crucial for me as it ensures that I have easy access to my work files wherever I am. I also find it useful that Dropbox allows me to share data in various formats with others online, enabling collaboration and backing up files efficiently. The feature that allows immediate online backup and accessibility for others is particularly beneficial. I use Dropbox to manage various types of data, and I like that it integrates with tools like Google or Excel Online, which enhances its utility for my work-related tasks. Overall, Dropbox serves all my purposes excellently, and I would rate it a 10 out of 10 and highly recommend it to others who have similar needs. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I feel that Dropbox meets all of my needs, and I have not found anything that I dislike about it. I'm unsure of the solutions and features offered by other software, or how they would perform, but Dropbox completely meets my needs. Review collected by and hosted on G2.com.

NM
WLA Account manager
Small-Business (50 or fewer emp.)
"Easy Dropbox Access Anywhere for Simple Sharing"
What do you like best about Dropbox?

Easy interface, and you can use it when you want it as you can put files in dropbox at home and look at these files whenever you need them...so long as you have wi-fi and can get onto dropbox to see your files. Great for sharing within families or business Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

They got rid of their lower tiers in terms of family /small business usage and that made it more expensive. Also- depending on the updates and operating systems used-you can have update issues. For ex. in our business, we did not want to upgrade certain IOS systems due to an oder computer and had to lose out on the use of dropbox as there were no fixes to use an older system. Review collected by and hosted on G2.com.

Theo P.
TP
IQOS Club Manager
Consumer Electronics
Mid-Market (51-1000 emp.)
"A Reliable Collaboration Hub That Keeps Our Teams in Sync"
What do you like best about Dropbox?

At Xrisi Efkeria Group, Dropbox has become an essential tool for keeping our teams aligned and productive, especially when managing multiple projects simultaneously across marketing and operations.

What I personally value most is how seamless collaboration is. For instance, when working on campaign assets or reports, different stakeholders can access the same files, leave comments, and rely on version history without worrying about overwriting work or losing track of updates.

It removes a lot of the friction typically associated with file sharing and ensures everyone is working on the latest version. The cross-device accessibility is also a big advantage, particularly when switching between office work and remote access.

Overall, it’s a very dependable solution that simplifies collaboration and keeps workflows moving efficiently. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

While Dropbox is very reliable, one challenge we’ve faced at is the pricing structure as our usage grows.

As we scale and handle more content-heavy projects (especially large marketing files like videos and high-res creatives), storage needs increase quickly. This often requires upgrading to higher-tier plans, which can become costly over time.

Compared to other cloud solutions, I would say Dropbox could offer more flexibility in pricing or more modular options, so companies can scale more gradually based on their actual needs. Review collected by and hosted on G2.com.

Domingo M.
DM
Youtube Partner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless Storage with Generous Free Options"
What do you like best about Dropbox?

I use Dropbox for file and media storage because it allows me to access copies of my important work anywhere. I like that there is a free option and that it has ample storage from the start. I also appreciate that it is supported on multiple devices and can work anywhere with an internet connection. The size limit is higher and the transfer speed is better than the service I used before. The initial setup was very simple; I just used my Google credentials, and I was good to go in minutes. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I would like there to be an increase in the storage cap for free users. 1 TB would be a great starting point. Review collected by and hosted on G2.com.

John L.
JL
Commodity Futures Trader
Small-Business (50 or fewer emp.)
"Efficient File Sharing with Some Search Challenges"
What do you like best about Dropbox?

I use Dropbox primarily for sharing files, which has been incredibly helpful for both personal and business purposes, as well as unique projects. One of the biggest assists for me is handling large files that can't easily be sent via email but can be placed in Dropbox, making it much easier to manage significant amounts of data. I also like the notifications feature, which alerts me when something has been modified in the platform. This is a real time saver because it eliminates the need for other forms of communication like emails or phone calls. It's especially useful when multiple parties are involved and need to access changed files. Overall, these features make Dropbox a valuable tool for me. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I feel like it's a little cumbersome inside as you dig down into files. Keeping things organized and how things are structured inside the platform with respect to the files can be a little confusing. I remember struggling a little bit with the setup. It wasn't a complete piece of cake, and there was a bit of confusion around the setup. Review collected by and hosted on G2.com.

Office of Schilling Law .
O
Office Manager
Small-Business (50 or fewer emp.)
"Effortless Collaboration, but Syncing Could Improve"
What do you like best about Dropbox?

I like Dropbox for its ease of use and the accessibility it offers, allowing me to access documents from any device and from anywhere with just one account. I find the cloud storage features particularly useful, along with the ability to share a Dropbox folder with multiple users. The initial setup was super easy, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Sometime Dropbox is a little slow to sync and if it doesn't sync right on one device I can access the most updated version on another device. Sometimes it doesn't sync after updating a document and then when I try to access the same document on another device I get the old version. I then have to go back to the previous device and manually hit the sync button. Review collected by and hosted on G2.com.

Luca B.
LB
Co-Founder
Consulting
Small-Business (50 or fewer emp.)
"Zero-Friction Dropbox Backup on Mac That Feels Worth the Price"
What do you like best about Dropbox?

I like that I save directly on Dropbox folder in my Mac and automatically everything is backed online. Zero friction process.

Not cheap, but the value you get is worthy the money paid. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

A bit too pricey, especially considering that I am not just buying it for myself, but for the whole team. Also, sometimes it allows you to copy the link, but it takes longer to fully upload it. Thus, you risk to send a non-working link to a client, because the upload is still in progress. Review collected by and hosted on G2.com.

JW
Researcher
Small-Business (50 or fewer emp.)
"Easy data synchronization"
What do you like best about Dropbox?

Easy access to my files across multiple platforms, works on Windows, MacOS, Android. Files are automatically updated and can be stored either online or online and offline.

Can be used to automatically sync and backup pictures from phone, can share files and golders easily when collaborating on projects. It is compatible with standard folder structures which makes it easy to integrate with the OS. The price is quite good for the amount of storage included. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I recently had an issue where my Dropbox manager disappeared and I had to uninstall it before I could install it again and sync my files. It would also not recognise my previous Dropbox folder as the same folder so all the files were downloaded leasing a lot of duplicates. Review collected by and hosted on G2.com.

Ramanpreet  S.
RS
Software Developer Tech Marbles
Small-Business (50 or fewer emp.)
"Clean, Intuitive UI with Fast Syncing and Seamless Cross-Device Access"
What do you like best about Dropbox?

What I like most about Dropbox is its clean, intuitive UI, which makes file management very simple even for non-technical users. Performance is smooth, with fast syncing and easy access across devices. I also appreciate the ability to connect with different apps, which makes managing work much more convenient. Overall, it delivers a smooth experience with minimal setup and a very little learning curve. On top of that, the pricing feels reasonable for the value it offers, and the support team is responsive when I need help. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Although there is nothing to dislike about Dropbox, sometimes syncing can feel a bit slow with large files, but it generally works reliably. Also, for some advanced features, pricing seems a little high, though overall experience makes up for it. Review collected by and hosted on G2.com.

Questions about Dropbox? Ask real users or explore answers from the community

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GU
Guest User
Last activity about 16 hours ago

What is Dropbox used for?

GU
Guest User
Last activity 3 months ago

What strategies do you use to ensure secure and efficient file sharing with Dropbox in your organization?

Pricing Options

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Essentials

$18.00
Per Month

Business

$20.00
1 User Per Month
Dropbox Comparisons
Dropbox Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Dropbox