Xactly Incent Reviews & Product Details

Ease of use, Intuitive UI, Speed of calculation, Efficiency, Scalability, Powerful processing, Mobile App. Incentives Plan set up and maintianence is very transparent and requires less effort on the go. The way inbuilt objects are designed makes the tool very efficient.

Admins with varied tech savviness , get grip of the product as the objects are laid out in a very structured manner, anyone can follow along and perform required activities. The Support is very proactive they reply at the earliest based on the Support level Purcahsed (I strongly recommend Premium Plus support as the turnaround time is very quick)

The ease of use and inbuilt features makes reduces the configuration turnaround time. The run time and inbuilt/integrated ETL layer Xactly Connect makes it one of the best ICM product ever. Review collected by and hosted on G2.com.

Ability to interact with the Third-party application, Xactly incent has connector for a few applications which is used in the Enterprise, but the interacting ability is limited sometime and one has to reply on integration via middleware. However, SFTP is a solution but it makes the process tedious as it involves validation steps.

Reporting Ability:- Xactly Incent inbuilt report and dashboards are more than enough for a standard commissions reporting , but the customization of such reports can be improved , also more reporting options can be added. Review collected by and hosted on G2.com.

With comp structure in our company, we like Xactly Incent a lot. The best part is easy to maintain and 100% accuracy along with flexibility guaranteed. Once the needs are properly identified, this is the tool you want to use.

Recommend to everybody who engaged with Compensation, Sales Compensation as the considerable product.

Xactly has great people and a great team. One of the examples is support team. The response is quick and clear. Great Professional Services team. Review collected by and hosted on G2.com.

This Xactly Incent tool for compensation is really great and nothing to dislike about it. There are always proper ways can be found to meet the expectations. That is why we have big heads for. Everything is done for a reason. Only negative people will dislike it. if they dislike Incent for sure they will dislike any other comp product. Review collected by and hosted on G2.com.

It has a nice interface and is easy to access. I think it is a good starting point but really lacks a lot of features that a Sales organization needs to have transparency with how a seller is paid. Review collected by and hosted on G2.com.

The dashboard does not update in real time and makes it difficult to understand where I stand in terms of quota attainment. It also shows a lot of info that isn't relevant and lacks info that would be. The dashboard is unstable and may be missing data that was previously there (i.e. October billings show on some days but not others). I never really know how much I am going to be paid as I cannot clearly tie my sales billings to my paycheck without 15+ clicks into different reports. It also does not let you export data easily. Ultimately, I am forced to use a spreadsheet to manage my business to ensure I am paid properly. There have been multiple instances were Payroll had to adjust my pay because Xactly reporting caused me to be paid incorrectly. Review collected by and hosted on G2.com.

Incent streamlines the monthly compensation process. It does the heavy lifting for you and all you need to do is verify it is calculating correctly. It allows you to create new plans and test them to pay your Sales department however you would like. It also provides analytics so that you can evaluate your sales compensation metrics. These metrics can be helpful for both Sales and Finance when working on evaluating comp plans. Our company uses this data monthly to make sure we have effective comp plans. This is an invaluable tool. Review collected by and hosted on G2.com.

I think that Incent could be more user friendly. In order to set up a plan or make a change there are many items that need to be changed. If one of those items is not correct the whole plan wouldn't work. I wish you wouldn't have to be so technically inclined in order to run the tool. Also, In order to get assistance you have to contact their Support team which is slow to reply. The Support team also has zero knowledge of your Incent setup so their solutions aren't quick or helpful many times. Review collected by and hosted on G2.com.

We have been using Xactly Incent going on 6 years. I can always come up with a way to pay an employee, even when they have complex comp plans. I can't imagine not using a software to calculate commissions. We try to keep the process streamlined and the field can always see where they stand. Review collected by and hosted on G2.com.

There are a lot of tabs/screens to complete an employee setup. Analytics can be temperamental in its reporting. It takes some getting used to know what works with what and a lot of practice at setting up reports to get what you want. Review collected by and hosted on G2.com.

For our organization, the support we've received from our Implementation Consultant has been incredible. When an obstacle arises, our consultant is always available to work through the challenge and find a solution. We are advocated for and our needs are always prioritized. I can't speak highly enough of the personal support we've been given, it's played a major role in the success of implementing Xactly Incent across our Sales Division. As an administrator, ease of use is another factor of Incent that makes my job easier compared to using competitor's applications. Most processes are straightforward and simple to use, unlike other programs I've used in the past. Review collected by and hosted on G2.com.

There are some areas on the ranking/reporting that I wish were a bit more customizable, as there seem to be some limitations on what information can be brought into the view. Overall there is still the ability to improve upon reporting with Xactly Analytics, so this does cover some of that limitation in Incent. Review collected by and hosted on G2.com.

1. Ability to drill down to the minute details

2. Visibility

3. Ease of Use

4. SOX compliant

5. Data Analysis tool availability

5. Excellent training team Review collected by and hosted on G2.com.

1. setup can get complicated over a period of time

2. Advanced knowledge of application required to effectively use all features

3. Non availability of free training

4. Advise on best way to use not always provided.

5. Support is not consistent Review collected by and hosted on G2.com.

Accurate calculations for our salespeople and the effective dating is great for audit purposes. Review collected by and hosted on G2.com.

You have to get comfortable with how to write formulas. Also, it would be helpful if you could test 1 step at a time for easier troubleshooting. Review collected by and hosted on G2.com.

1) Incent goes a long way in terms of of the scope of customization it give you in terms of plan designs.

2) Members of our sales team have absolute transparency and insight into how much they've earned for the amount of admissions they secure every month. I head the Marketing and Sales team for a Medical College. So my team having this kind of transparency into their incentives / commissions adds to the morale and team spirit! It keeps them motivated - to say the least.

3) You have different measurement criteria that you can implement and calculate upon.

4) You can get a detailed breakdown of your past compensations.

5) Incent sports a user friendly interface with pretty straightforward designs and navigations. Oh, and I guess it is safe to say that the interface isn't too cluttered - however, this is just how I like things to be.

6) Whatever your industry, segment or span of operation, I can bet that you will find that Incent was tailor made for you.

7) Their customer support is exemplary! Quick and helpful responses.

8) Exporting data into a CSV report has never been easier.

9) Accuracy of calculations. It helps you import monthly sales data and then calculates payments seamlessly.

10) You can easily integrate Incent with SalesForce.

11) Manual errors are almost non existent.

12) This may be my last, but also my most important pro to using Incent. I found that after incorporating Incent, my team has never had a problem with attaining the targets that were set for them. Review collected by and hosted on G2.com.

1) If you are an administrator, you're going to have a hard time getting used to the functioning and getting trained. Really glad I'm not him!

2) There area lot of restrictions on Analytics and I feel that this could use some flexibility. Review collected by and hosted on G2.com.

Xactly gives our admins the tools they need to easily calculate commissions and track performance.

Xactly gives sales reps the transparency for earnings and quota attainment

Dependable and accurate.

Incent helps our monthly accrual process with a quick turn around time allowing us to then turn around and get commission payments out the door quicker. Review collected by and hosted on G2.com.

Analytics portal is a bit cumbersome. A bit more flexibility should be done to allow for components to be put together vs having to run multiple reports.

There needs to be a few better standard out of the box reporting such as a pay to performance report. Review collected by and hosted on G2.com.

It's very easy to see my goals and how I am doing compared to those goals. If I have questions about my commission I know how to find the details. Review collected by and hosted on G2.com.

This could just be my organization but I wish I could get a real time update on where I stand compared to goal rather than waiting for revenue recognition at the end of a pay period. Review collected by and hosted on G2.com.

Xactly is a great tool for our sales team to understand their performance and pay on a daily basis. With the constant change in our sales org it allows us to quickly make changes & understand performance/pay during these uncertain times. Review collected by and hosted on G2.com.

Some of the user interface functions could use improvement. I also wish analytics was a bit easier to figure out and tie off with what the incentive statements display. Review collected by and hosted on G2.com.

The main reason we chose Xactly as our Sales Compensation Management solution was because of the versatility of the product. Between the user friendly UI to have in-house configuration of plans, Xactly Connect to seemlessly move data between our CRM and Xactly as well as the end user results using Analytics Dashboards, in system communication and out-of-the-box report detail Xactly Incent was truly the best solution for us. Review collected by and hosted on G2.com.

Some of the older UI screens using flash can be a challenge, and I look forward to the day when all pages are refreshed. Also, at times it can be difficult waiting on the Xactly Delta queue to get assistance with Xactly Connect delta processes. Review collected by and hosted on G2.com.

Great support team that offers expert help and a fast response time. Review collected by and hosted on G2.com.

The price is a bit high.The price is a bit high and the security allocation features limited. Review collected by and hosted on G2.com.

The integration with Salesforce and real-time data sharing Review collected by and hosted on G2.com.

The performance of the application can be impoved a bit. Review collected by and hosted on G2.com.

The various dashboards, pie charts give easy breakdowns to period, quarterly and yearly commission/quota attainment. Review collected by and hosted on G2.com.

Nothing that I can think of at this time. Review collected by and hosted on G2.com.

It's super easy and intuitive to use. It's eliminated the issues we faced with compensation. Review collected by and hosted on G2.com.

Sometimes the line items aren't as descriptive as we'd like, but it's a minor issue. Review collected by and hosted on G2.com.

To order to understand composition better, I like a flat Layout / UI and the ability to mouse over the maps. With the aid of the data aggregation, reporting is simplified. Dashboards are something that all our salespeople like to hear about the available openings and the offers that have been received. Review collected by and hosted on G2.com.

I've seen that the system is sometimes stuck for a while while while updating or loading the results, and I need to restart the device again. We even cost per client and price is much higher. Review collected by and hosted on G2.com.

The statements show an easy to understand/customizable view of orders, credits, and commissions. It reduces the amount of effort sales reps need to put in to understanding their payments. The automation that was implemented to connect to SFDC saves us a lot of time and frustration in having to validate and upload order details. The flexibility of the tool helped us change our plans in a way that we couldn't have easily done in Excel. Review collected by and hosted on G2.com.

There are some areas where the tool's UI and design are not consistent. In one area, it looks one way, but in another area, it looks different, requiring you to pay attention to what you are doing so that you don't make a mistake or get confused. Some functionality requires work arounds to work the way we want it to. Luckily, it can handle what we need, but it takes more work to get the work around built. Review collected by and hosted on G2.com.

Xactly is intuitive and easy to learn for users and developers. It can be used as simply or as complex as you desire. Their team is very supportive and helpful in support and education. Review collected by and hosted on G2.com.

There are some minor annoyances in display and filtering. Though that may be due to the size and complexity of the data sets we use in it. Review collected by and hosted on G2.com.

Visualizations are helpful to show performance percent to goal. Creating and exporting the reports are easy to do. Formatting when exporting the report remains intact. It is easy to use the Xactly reports in Excel and have the headers available to use in a pivot table. It is a good performance management tool when extracted to Excel to demonstrate the top performers and their percent to goal. There is also a feature to pull reports at certain times. Review collected by and hosted on G2.com.

Xactly only works well if you have standard plans that every sales representative is on. It is not compatible for unqiue plans or obscure hierarchies. If there are some commission plans that require unique tracking, Xactly won't be able to capture that data and the calculations for commissions would have to be performed outside of the system. The reports can't be extracted for multiple periods or consolidated periods, the user has to individually run each period and combine manually in Excel. Review collected by and hosted on G2.com.

All necessary documents and quota metrics are kept in one place Review collected by and hosted on G2.com.

Being that the use of this software is at a large company- it takes some time for data to be updated into the system Review collected by and hosted on G2.com.

Mobile friendly, up-to-date views of commissions I've earned. I love seeing what to expect on my paycheck! Review collected by and hosted on G2.com.

I wish there was a little more detail in the Incent app so it's easier to view and navigate. Review collected by and hosted on G2.com.

I like how simple the interface is and how intuitive the reporting mechanisms are. Review collected by and hosted on G2.com.

I wish it was able to send notifications when your monthly commission data was uploaded so you would know when to login. Review collected by and hosted on G2.com.