--- title: Xactly Reviews meta\_title: 'Xactly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1096 reviews by the users' company size, role or industry to find out how Xactly works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1096 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Xactly Reviews & Product Details Visit Website Xactly is the AI-first Sales Performance Orchestration platform built for the world’s most ambitious revenue engines. Building on two decades of industry leadership, Xactly is redefining revenue performance by moving beyond manual management to autonomous orchestration. The platform leverages Xactly Intelligence and a fleet of AI Agents to synchronize the full revenue lifecycle, from planning and design to incentives and forecasting. By unifying these critical work streams into one intelligent system, Xactly enables global enterprises to align strategy with execution and scale with absolute conviction. Transform your revenue engine at XactlyCorp.com. * * * Product Website Xactly Seller [Xactly](https://www.g2.com/sellers/xactly) Discussions [Xactly Community](https://www.g2.com/products/xactly/discuss) Languages Supported Czech, German, English, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Andrew Molloy Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## Xactly Integrations (5) What do users say about integrations? Verified by Xactly [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday Compensation ](https://www.g2.com/products/workday-compensation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews) Show More ![James A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James A.") JA James A. Sales Compensation Analyst Mid-Market (51-1000 emp.) 2/24/2016 "Automates Processes but Struggles with Complex Credit Assignments" 5/5 What do you like best about Xactly? I like Xactly for the ability to automate our entire process, which really cuts our processing time down. I'm also excited about moving into AI in the near future. Review collected by and hosted on G2.com. What do you dislike about Xactly? We have trouble with the credit assignment rules. Yes. We have issues with the current assignment tool. And complex rules. Review collected by and hosted on G2.com. Recommendations to others considering Xactly: Xactly is a great tool and beneficial to both the admins and end users (sales reps & managers). Implementation can be lenghty, but is well worth it. If ever you run into a problem, they have an incredible support team that is always more than willing to help make iit right or help you understand what's needed to fix the issue. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly eliminates all the manual work we have to do, automates our entire process, and cuts down our processing time. Review collected by and hosted on G2.com. Show More 5/12/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Julian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian S.") JS Julian S. Enterprise (\> 1000 emp.) 7/21/2023 "Reliable visibility into compensation" 4.5/5 What do you like best about Xactly? Xactly Incent continues to provide a reliable single source of truth for my compensation data. I value being able to review commissions, ACV credits, and payment details in one place, including historical information from previous years. The clear overview makes it easy to understand my current performance and compensation status. Review collected by and hosted on G2.com. What do you dislike about Xactly? Closed-won deals can still occasionally take some time to appear in the system. Faster synchronization and clearer status information while data is being processed would make the experience even better. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Analysis of my current target achievement. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Amanda B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda B.") AB Amanda B. Sr. Business Analyst/Solutions Architect Information Technology and Services Enterprise (\> 1000 emp.) 11/14/2012 "Intuitive UI, Exceptional AI Features with Room for Analytics Improvement" 5/5 What do you like best about Xactly? I like Xactly's ease of use in the UI, which is very intuitive and easy to use. I'm also excited about the upcoming AI changes, as they will allow me to produce additional reports for the teams and leadership. Review collected by and hosted on G2.com. What do you dislike about Xactly? Analytics is difficult, especially reports based on hierarchy. If someone is not in the hierarchy, they are not included in the analytics reports. Review collected by and hosted on G2.com. Recommendations to others considering Xactly: Employees of Xactly are great to work with. They are very knowledgeable. The Xactly product eliminates the use of shadow accounting by sales employees. It also provides real-time views into what the employee will get paid prior to the end of the month. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? I use Xactly to automate the commission process, moving away from manual Excel calculations, which simplifies our workflow. Review collected by and hosted on G2.com. Show More 5/12/2026 Current UserValidated ReviewerSource: Organic ![Nnenna A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nnenna A.") NA Nnenna A. Customer Service Sales Representative Mid-Market (51-1000 emp.) 5/12/2026 "Empowers Sales with Real-Time Transparency" 5/5 What do you like best about Xactly? I like Xactly for its transparency and analytics in reporting. It helps me keep track of sales incentive payments and provides transparency for the sales teams to see their progress in real-time. Xactly is valuable because it assists with data management for executives and reduces the workload of manual reporting by channeling reports to the sales team, ensuring they get the monthly information they need. Review collected by and hosted on G2.com. What do you dislike about Xactly? It's a very hierarchy-based tool. It would be great to have some features that allow for individual reporting or formatting. Reports are channeled by title, but I have some sales managers looking to see their report a certain way. This can't be done because then it will affect other team members. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? I use Xactly to track sales incentive payments, offering transparency for the team to monitor their progress and aiding executives with necessary contract and commission reports. It streamlines data management and reduces manual reporting workload by channeling reports to the sales team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Fiona X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiona X.") FX Fiona X. Global Sales Compensation Systems Analyst Enterprise (\> 1000 emp.) 5/12/2026 "Xactly Incent's stability and persistent improvement as a commission software is important" 5/5 What do you like best about Xactly? Xactly Incent is a cloud-based sales compensation management software designed to streamline the design, implementation, and management of incentive programs. It's particularly beneficial for organizations aiming to automate complex commission structures and provide transparency to their sales teams. Key Strengths: 1) Accurate and Transparent Calculations: The platform is praised for delivering precise commission calculations, reducing errors associated with manual processes. 2)Integration Capabilities: Xactly Incent integrates seamlessly with various systems like Salesforce CRM, enhancing its utility in diverse IT environments. 3) Customer Support: They have been doing a really great job in getting back to me about my questions related to the software. 5) They have Xactly Universities to provide lots of courses and resources to educate this software administrators, I really like this knowledge base keeps me updated and constantly learning new applications and automations. 6) Xactly have been working hard for 20 years in the Sales Compensation Software field and constantly improve their software, this persistence earns respect. Review collected by and hosted on G2.com. What do you dislike about Xactly? 1) "Reporting" application has been lunched recently. I want to get to know more about it. But having an application to provide and manage commission insights is very important to guide business side to make positive changes. 2)Backend tables should generate same report file type, either .CSV or .xlsx, I know when I download Balances Report, it is used Excel 97-2003 Workbook.xls. From consistency perspective, hope this will be updated to .xlsx or csv. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly Incent is generating correct commission results monthly and quarterly, that will benefit payment accuracy, which is very important. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Trevor R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor R.") TR Trevor R. Enterprise (\> 1000 emp.) 5/12/2026 "Transforms Sales Data Management with Ease" 5/5 What do you like best about Xactly? I really like the visibility Xactly provides, especially since it interfaces with Salesforce. Our sales reps can see their statements update every day and have their commissions calculated overnight, which is a big plus. They can also submit inquiries immediately. Personally, it's made a huge difference in saving me manual work by eliminating the need to calculate everything with spreadsheets and manually pull data. It's been great for us and has saved us a lot of time. Review collected by and hosted on G2.com. What do you dislike about Xactly? I mean, with all the, you know, clarity for the sales reps, there's a lot of, you know, back end, updating. So, you know, that's the one downside, but you know, it's still would take that any day over what we used to do. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly saves time by replacing manual calculations and spreadsheets, and it improves commission visibility. Sales reps can audit statements and see daily commission updates, cutting down on manual work. It's been great for us, streamlining everything. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") AP Verified User in Printing Mid-Market (51-1000 emp.) 6/9/2017 "Love the Details!" 5/5 What do you like best about Xactly? In Excel, It was very difficult for us to provide the backup to our reps due to the enormous size of the reports and having to tie all those lines back to the commission amount was a chore. Incent provides a very clean list that I can rely on. Review collected by and hosted on G2.com. What do you dislike about Xactly? I would like to see some built in error codes. If you forget a step when adding a new person or all the pieces of your formula are not laid out right I wish Incent would give a bit of a warning. That would make tracing my steps to find the mistake much faster. Review collected by and hosted on G2.com. Recommendations to others considering Xactly: Use the in-house team for implementation Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? We're now able to more easily run keep track charge backs are their origination. Previously this was problem. We've now brought in all the necessary data from our systems to look at the transition in its entirety. Review collected by and hosted on G2.com. Show More 5/12/2026 Current UserValidated ReviewerSource: Organic ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Mid-Market (51-1000 emp.) 5/12/2026 "Robust Solution with Accurate Payouts, Needs Better Reporting" 4/5 What do you like best about Xactly? I like that I can recalculate a month if there's a change. It allows me to go in, make the necessary changes, and have everything reload where it needs to be. This feature lets me handle changes that happen in the middle of the month, allowing me to correct things before the month closes. Review collected by and hosted on G2.com. What do you dislike about Xactly? The reporting had trouble getting the right reports or the reports that we need. And kinda learning how to do that. It was a little hard as we had trouble getting initially our data into the system. And so that kinda slowed down the learning curve and some of the things that we wanna to try when we were in an implementation. And training. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly keeps our commission payouts accurate, with less manual work, and allows me to recalculate and update changes easily, keeping everything in place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 4/15/2026 "Powerful Commission Management, But Advanced Reporting and Updates Take Effort" 3.5/5 What do you like best about Xactly? Xactly stands out for how well it brings clarity and structure to complex incentive compensation processes. The platform makes it straightforward to manage commission plans, track performance in real time, and maintain accuracy in payouts—all in one place. I especially value the transparency it offers to both leadership and sales teams, which helps build trust, reduces confusion, and keeps everyone aligned on goals. Review collected by and hosted on G2.com. What do you dislike about Xactly? While Xactly is a powerful platform, there can be a learning curve when getting started, especially for users who are new to incentive compensation tools. Some of the more advanced configuration and reporting features may require additional training or support to fully take advantage of them. Additionally, certain processes—such as updating compensation plans or generating highly customized reports—can feel less intuitive than expected. The functionality is there, but improvements to the user interface and more streamlined workflows in these areas would make the overall experience smoother and more efficient. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly addresses the challenge of managing complex incentive compensation processes in a scalable, accurate, and transparent way. Without a dedicated platform, calculating commissions, tracking performance, and handling plan changes can become highly manual, time-consuming, and prone to errors. By centralizing these workflows, Xactly supports accurate and timely payouts, which helps build trust with sales teams and reduces the time spent on disputes or manual corrections. From an account management perspective, it also offers clear visibility into performance data and compensation metrics, enabling more informed decision-making and stronger alignment between sales strategy and broader business goals. Overall, this results in greater efficiency, improved team confidence, and stronger performance. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Jayme B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme B.") JB Jayme B. Senior Core Enterprise Account Development Representative Enterprise (\> 1000 emp.) 4/10/2026 "Needs Better UI for Easier Commission Tracking" 2.5/5 What do you like best about Xactly? I really like how Xactly makes it easy to compare my monthly commissions. It helps me see how much I'm getting paid and how it stacks up against other months. This visibility into my earnings is something I find really valuable. The initial setup was also easy for me because I didn't have to do anything to set it up. Review collected by and hosted on G2.com. What do you dislike about Xactly? The way that we reach Xactly with Okta or Salesforce can be time-consuming. It takes a while to find the right page and navigate to your commission. I feel the website could be formatted a lot better and more simply. I would probably rate it a five because I feel there are other types of software where you can have a better understanding of your commission each month and access it more easily with a better user interface. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly solves the problem of a lack of visibility with my commission payouts, letting me track my earnings monthly and compare them across different months. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Xactly? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Xactly ](https://www.g2.com/products/xactly/discussions/new) GU Guest User What is your experience regarding pricing and costs for Xactly Forecasting, and how does it compare to other forecasting tools? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-regarding-pricing-and-costs-for-xactly-forecasting-and-how-does-it-compare-to-other-forecasting-tools) ![Jimmy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jimmy G.") JG Jimmy Grulkey • Last activity almost 5 years ago Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/43654-why-does-bbb-state-that-the-bussines-file-wasn-t-opened-untill-2-2021-with-no-reviews-and-posted-reviews-go-back-3-years) [ View all Discussions ](https://www.g2.com/products/xactly/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 15 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## How much does Xactly cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 11 purchases. Get Price Estimate Xactly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0d6ccf428616c2b6e15d4988148712b/sap-successfactors-incentive-management-formerly-sap-commissions.png "Product Avatar Image") SAP SuccessFactors... 4.1/5(190) [ Compare Now ](https://www.g2.com/compare/sap-successfactors-incentive-management-formerly-sap-commissions-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f200eaa5592253a6c9394f91217e9482/captivateiq.png "Product Avatar Image") CaptivateIQ 4.7/5(3,488) [ Compare Now ](https://www.g2.com/compare/captivateiq-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6103aa2e17ecf83f400ba36552a8c183/salesforce-spiff.png "Product Avatar Image") Salesforce Spiff 4.6/5(3,068) [ Compare Now ](https://www.g2.com/compare/salesforce-spiff-vs-xactly) ##### ##### Xactly Features Platform Performance and Reliability Sales Rep Portal Commission Estimator Compensation Statements Plan Documents and Agreements Management Portal Sales Org Performance Reports Monitor Sales Rep Performance Quota Assignments/Management Administration Comp Modeling - Ease of Admin Comp Modeling - Design Flexibility Comp Statement Calculation and Distribution [ View More Features ](https://www.g2.com/products/xactly/features) ## Top-Rated Alternatives [ ![CaptivateIQ](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CaptivateIQ") CaptivateIQ 4.7/5(3,488) ](https://www.g2.com/products/captivateiq/reviews) [ ![Varicent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varicent") Varicent 4.5/5(601) ](https://www.g2.com/products/varicent-varicent/reviews) [ ![Anaplan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anaplan") Anaplan 4.6/5(462) ](https://www.g2.com/products/anaplan/reviews) [ View All Alternatives ](https://www.g2.com/products/xactly/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Performance Management](https://www.g2.com/categories/performance-management)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)[Sales Planning](https://www.g2.com/categories/sales-planning)[Compensation Planning](https://www.g2.com/categories/compensation-planning)[Compensation Management](https://www.g2.com/categories/compensation-management)[Sales Compensation](https://www.g2.com/categories/sales-compensation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which affiliate marketing platforms are reliable enough that a growing mid-market program can scale to hundreds of partners without things breaking?](https://www.g2.com/discussions/which-affiliate-marketing-platforms-are-reliable-enough-that-a-growing-mid-market-program-can-scale-to-hundreds-of-partners-without-things-breaking)[Which release notes management platforms avoid common adoption failures after initial deployment?](https://www.g2.com/discussions/which-release-notes-management-platforms-avoid-common-adoption-failures-after-initial-deployment%20)[Top-rated client onboarding solutions for financial services](https://www.g2.com/discussions/top-rated-client-onboarding-solutions-for-financial-services) [What low code mobile app builder platforms are most trusted by operations leaders based on user reviews?](https://www.g2.com/discussions/what-low-code-mobile-app-builder-platforms-are-most-trusted-by-operations-leaders-based-on-user-reviews)[Best software for collaborative app development teams](https://www.g2.com/discussions/best-software-for-collaborative-app-development-teams)[Pros and Cons Details](https://www.g2.com/products/xactly/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)