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ChatGPT Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

ChatGPT News

AI-aggregated articles based on product relevance

Time
Chatbots Can Trigger a Mental Health Crisis. What to Know About "AI Psychosis"
Aug 05
Axios
OpenAI releases powerful new open models
Aug 04
AP News
ChatGPT helps prepare this mayor's talking points. Now he wants a thousand city workers using AI
Jul 16
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ChatGPT Reviews (1,821)

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Reviews

ChatGPT Reviews (1,821)

View 1 Video Reviews
4.7
1,821 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise ChatGPT for its ease of use and quick, clear responses, which significantly enhance productivity across various tasks. Many appreciate its versatility in handling everything from coding assistance to content generation, making it a valuable tool for both personal and professional use. However, some users note that responses can occasionally be overly general or require fact-checking for accuracy.

Pros & Cons

Generated from real user reviews
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Alison M.
AM
Social Media Marketing Intern
Small-Business (50 or fewer emp.)
"AI Tools Enhancing Task Efficiency"
What do you like best about ChatGPT?

The most helpful thing about ChatGPT is using it for brainstorming and drafting social media plans. The biggest upsides are that it’s easy to use and simple to integrate into daily life. It also helps me apply what I learn from the new Learn feature to older models, and it supports my custom website research as well. I use it frequently throughout the week. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The least helpful part is how easy it is to implement for certain tasks. At times, when I’m drafting or searching, it ends up pulling up incorrect information, which makes it less reliable in those moments. Review collected by and hosted on G2.com.

Bala M.
BM
Freelancer
Small-Business (50 or fewer emp.)
"Vital Daily Tool with Room for Speed Improvement"
What do you like best about ChatGPT?

ChatGPT is one of the most important tools in my daily life. It solves a lot of problems, especially in plan making, idea suggestions, budget making, and learning new things quickly, which really helps me a lot. I like that ChatGPT gives quick responses and offers possible solutions. When I ask a question about a problem, it provides an answer with possible solutions, like giving real-time examples. Setting up ChatGPT was also very easy and beginner-friendly. It's my favorite tool ever. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes its loading speed is very slow or shows an error. If I ask a big question prompt, it takes more time, or otherwise, the tab crashes. This is a major issue while using ChatGPT. Review collected by and hosted on G2.com.

jahera s.
JS
Non IT Technical recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"An Essential Productivity Tool for Recruiters and Training Teams"
What do you like best about ChatGPT?

ChatGPT is extremely helpful for quick problem-solving, content creation, and learning. It provides clear, well-structured, and personalized responses for tasks like resume building, interview preparation, technical explanations, and professional writing. It saves time by giving accurate information in one place and helps improve communication and confidence and it is available 24/7 and easy to use. It supports multiple use cases such as career development, documentation, research, and daily queries. It adapts to different learning levels, simplifies complex topics, and helps users work more efficiently. It also enhances creativity and productivity by generating ideas, summaries, and well-written content quickly. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One of the least helpful aspects is that it sometimes stops responses in the middle and asks users to subscribe or wait to continue. This can interrupt workflow, especially when working on important tasks or tight deadlines.. Review collected by and hosted on G2.com.

IG
Accountant
Small-Business (50 or fewer emp.)
"Comprehensive, User-Friendly Tool for All Your website design needs."
What do you like best about ChatGPT?

I use this tool to create content for my professional business services webpage. It’s very easy to use and provides information across a wide range of topics, including law, news, politics, company share prices, and general updates. It covers almost everything I need, and I use it daily for work and for researching a broad range of subjects. I haven’t implemented it as an add-in tool, because I find it just as easy to use in a browser on a separate screen. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

As with any similar tool, it's important to ask the right questions/prompts in order to receive accurate answers. Mastering the art of prompt writing is essential to get the most out of it. Review collected by and hosted on G2.com.

VL
IT Technician
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast, Versatile Writing and Brainstorming Assistant That Saves Time"
What do you like best about ChatGPT?

What I like best about ChatGPT is how quickly it helps me turn ideas into clear, usable output. It’s great for drafting and polishing writing, summarizing and organizing information, brainstorming options, and explaining technical topics in a simple way. It saves a lot of time, adapts to the tone and detail I need, and is especially useful for troubleshooting, learning, and getting a strong first draft that I can refine. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it can be too confident even when it’s not fully certain, so I still need to verify important details. Review collected by and hosted on G2.com.

Nikola B.
NB
Junior Penetration tester
Small-Business (50 or fewer emp.)
"Fast, Reliable First Drafts That Turn Ideas Into Clear Output"
What do you like best about ChatGPT?

What I like most about ChatGPT is how quickly it helps turn vague ideas into clear, usable output. It’s especially useful for drafting, rewriting, and thinking through problems without starting from scratch. The responses are usually well-structured and easy to adapt, which saves time on everyday tasks like emails, summaries, or brainstorming.

It’s not flawless and still needs human judgment, but as a productivity tool it’s reliable. The biggest upside is speed—it reduces friction in getting from idea to first draft, which makes routine work easier and more efficient. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike about ChatGPT is that the quality can vary depending on how precise the prompt is. If instructions aren’t clear, the output can be generic or make reasonable-sounding assumptions that still need manual correction. That means you have to review everything instead of trusting it outright.

It also struggles at times with nuance or up-to-date context, especially for specialized or rapidly changing topics. For longer or more complex tasks, responses can drift or repeat ideas. It’s a strong assistant, but it works best as a first draft or thinking partner, not a final authority. Review collected by and hosted on G2.com.

Shlok U.
SU
Student
Small-Business (50 or fewer emp.)
"Essential Academic Aid and Versatile Companion"
What do you like best about ChatGPT?

I mainly use ChatGPT for academic purposes like coding and projects, and I honestly can’t imagine my life without it because it has helped me in everything from academics to personal development. It works as a great summary generator for long YouTube videos, which saves me a lot of time, and it also helps me debug code errors. ChatGPT breaks down complex topics that I couldn’t fully understand from my professors, saving me hours of searching for clear explanations.

It has also sparked my interest in AI, which ultimately led me to choose AIML as my career path. I love that ChatGPT can create stunning images and understand almost all languages in the world. Even when my grammar isn’t perfect, it still gives efficient and accurate answers. I especially appreciate that it understands Hindi, from common phrases to more complex words.

Another thing I value is its adaptability: it offers different models depending on what I need, so I can choose a fast model for quick answers and a slow-thinking model when I want a more thoughtful response. The initial setup was easy and the interface felt straightforward, so I didn’t feel overwhelmed at all. I think even a newbie could set it up without trouble.

ChatGPT also integrates smoothly into my existing workflow. I use it alongside tools like browsers, code editors, documentation sites, and productivity software, and I haven’t run into any setup issues. There are no complicated configurations required, which makes adoption feel very smooth. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Yeah, sometimes when I ask it to generate long or short answers, it doesn’t give the correct length. I end up having to repeat the same thing 3–4 times, and only after that does it respond in the proper length. Also, when the chat becomes very long, ChatGPT sometimes gets stuck for about 10–20 seconds. Then I have to reload the page, and after that it works fine again.

Another issue is that most of the time it seems to try to satisfy me and make me happy, even if the answer ends up being a bit off. For example, it gave the correct answer to a math problem, but when I told it that I got a different answer and that it was wrong, it replied, “ah right you are correct I was wrong,” and then gave me the same answer I had told it.

Although ChatGPT does not rely on traditional customer support, the in-product guidance, prompts, and clear error explanations make it easy to use without external help. The help documentation and self-guided experience are sufficient for most use cases. Review collected by and hosted on G2.com.

Iqbal P.
IP
Customer Onboarding & Support Executive
Mid-Market (51-1000 emp.)
"A Versatile AI Assistant That Significantly Boosts Productivity"
What do you like best about ChatGPT?

What I like most about ChatGPT is how naturally it understands context and adjusts to different kinds of tasks. I’ve used it to draft professional emails, rewrite content, summarize long documents, generate ideas, and even explain technical concepts in simple, easy-to-grasp terms. The responses feel human and well organized, which cuts down the time I spend polishing and refining my work. It’s particularly useful when I need quick clarity or a second perspective, without having to switch between multiple tools. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

While ChatGPT is extremely useful, it isn’t perfect. From time to time, it can provide answers that need a bit of correction or extra context, especially when the topic is very specific or niche. It also relies heavily on how clearly the question is phrased, so vague prompts can lead to less accurate results. Overall, these are minor issues and are easy to handle with a quick follow-up prompt or two. Review collected by and hosted on G2.com.

Devansh R.
DR
Senior Executive
Small-Business (50 or fewer emp.)
"My Go-To Brainstorming Co-Founder for Writing and Ideas"
What do you like best about ChatGPT?

ChatGPT is my go-to tool whenever I want to look something up online. It’s the best model for writing and thinking through just about any topic. It feels like having a brainstorming co-founder I can rely on. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I hate ChatGPT when it comes to accuracy and genuine facts. Many times, ChatGPT has given me inaccurate data and answers, and I’ve had to suffer because of it. Since then, I don’t really believe what ChatGPT tells me; I only use it to brainstorm with me. Review collected by and hosted on G2.com.

Sachin V.
SV
Tech writer
Small-Business (50 or fewer emp.)
"Efficient, Insightful, and Easy to Use"
What do you like best about ChatGPT?

I like ChatGPT for its fast response time and its ability to explain topics in a simple and understandable way. Features like follow-up conversations, content drafting, and idea generation are especially useful and make it easy to use for daily tasks. I appreciate its versatility and how well it works across different use cases, from quick questions to more detailed discussions. The conversational format makes interactions smooth and efficient. I also appreciate its ability to summarize, rephrase, and organize information clearly. These features are especially useful when working with content or trying to improve understanding quickly. The setup process was simple and quick, with no technical steps involved, allowing me to start using ChatGPT almost immediately. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

At times, the responses can be slightly general and require follow-up questions for more precise answers. Improving depth and consistency in such cases would enhance the overall experience. More detailed and consistent responses in complex topics, along with better context retention in longer discussions, would further improve the overall experience. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

9%

Perceived Cost

$$$$$

How much does ChatGPT cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 17 purchases.

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